Hotel - Mercure Lyon Centre Beaux Arts Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Beaux Arts Hotel

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4.5/5 1,093 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying, Nearby)
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose between our Standard rooms, our more spacious Superior rooms or

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,595 reviews

Our guest reviews for Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,093 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
James C. Couples - 16/04/2018
« Mr »

Comfort good. Excellent location. Staff friendly and helpful . Have used hotel for some years recent improvements make it more comfortable. Current road works make drop of parking difficult.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments ! Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

AccorHotels certified review
Donnie M. Couples - 16/04/2018
« Good quality centrally located hotel. »

We enjoyed our stay at this hotel. The staff were friendly and informative [especially Pauline] and our room was light and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team, and more particular with Pauline ! Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

AccorHotels certified review
Teej Couples - 16/04/2018
« Lyon exploration »

The staff was very helpful with both advice and reservations assistance. The rooms were a bit hot and the A/C didn't seem to have been turned on for the season yet. Problem was solved by opening the window, but then the street noise became a factor. Breakfast was complete with a helpful staff, coffee was good, bed was comfortable. Overall would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. I'm glad to read that you enjoyed our recommendations about the city ! Hope to see you soon amongst the Beaux-Artistes ! Rémi MARTIGNAGO General Manager

AccorHotels certified review
Ag Couples - 06/04/2018
« Great location, attentive and competent staff and nice rooms! »

We were extremely happy that the request we made when booking our stay, which was to have gluten free options available for breakfast, was actually fulfilled. This is not just a dietary preference for me but a medical necessity so having these foods available makes a big difference to my experience of a hotel or restaurant. In addition, the staff were all very pleasant to deal with and gave excellent advice on local items such as dining recommendations and taxi services. The hotel location was ideal for exploring the city centre and the room was well appointed, clean and comfortable. Overall, a great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Grigg, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Remi MARTIGNAGO General Manager

AccorHotels certified review
Duponqmichel Couples - 04/04/2018
« not bad if you come by taxi. »

I choose the hotel because it was next to the Bellecour place but the location of the hotel is not convenient if you come by car. Too much traffic, work on the street but it seems that the whole city in this area is under works. Otherwise the hotel fulfilled our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for answering our client satisfaction survey. I was delighted to read your comments and I hope to see you soon amongst the Beaux-Artistes. Best regards, Rémi MARTIGNAGO General Manager

AccorHotels certified review
Laura B. Business - 03/04/2018
« Overall experience would have been better except for a serious lapse in security by reception staff. »

The hotel was very comfortable and the staff nice and efficient. However, on the morning of March 29, the reception staff mistakenly assigned another guest and gave him a room key to my room. The other guest walked into my room using the key given to him by reception. This lapse in security is a serious problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for your constructive feedback, which I always appreciate. I would like to apologise for the inconvenience encountered during your stay . This is certainly not our usual quality of product and service. I will make sure to rectify this immediately and hope to see you soon in Lyon amongst the Beaux-Artistes team Kindest regards, Rémi Martignago General Manager

AccorHotels certified review
Arent Couples - 29/03/2018
« Perfect location and very good hotel »

Friendly staff, great breakfast, really nice room. And the location is perfect for seeing Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes ! Best regards, Rémi MARTIGNAGO General Manager

AccorHotels certified review
Sb Couples - 28/03/2018
« Very nice stay »

Clean, spacious, comfortable - that's all we needed. Oh, except for a place to put our clothes. There is one small shelf in the closet, which is not nearly enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and I hope to see you soon amongst the Beaux-Artistes. Best regards, Rémi MARTIGNAGO General Manager

AccorHotels certified review
Sebastien Business - 28/03/2018
« Good location, simple room »

The location and building are good, staff was friendly. The rooms feel more like a 3* hotel in terms of size, comfort and amenities. Our room was a bit cold as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for answering our client satisfaction survey. I was delighted to read that you enjoyed your stay amongst the Beaux-Artistes ! I'm very sorry that the room didn't correspond to your expectations. For your next stay, do not hesitate to book a Privilege room which is bigger and fit with more amenities. Hope to see you soon amongst the Beaux-Artistes. Best regards, Rémi MARTIGNAGO General Manager

AccorHotels certified review
Brian H. Business - 26/03/2018
« Very comfortable and convenient »

I love the location and the bed slept very well. The staff was very helpful and I took several business cards to give to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. I'm very happy to read that you enjoued your room. Hope to see you soon, and all your friends, amongst the Beaux-Artistes ! Best regards, Rémi MARTIGNAGO General Manager

AccorHotels certified review
N. Business - 26/03/2018
« Fantastic service and staff. »

Enjoyable and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

AccorHotels certified review
Kristen Friends - 26/03/2018
« great »

the breakfast and experience was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for answering our client satisfaction survey. I was delighted to read your comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

AccorHotels certified review
Yasmine Couples - 21/03/2018

Quite honestly a bit dissapointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for taking the time to tell us about your experience in our hotel Mercure Lyon Centre Beaux-Arts. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I understand that you can find your standard room quite small. For your next stay, do not hesitate to ask for a Privilege room which is bigger, so more space for your luggages, and which is fit with memory-foam pillow. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Remi MARTIGNAGO, General Manager

AccorHotels certified review
T. Business - 19/03/2018
« super »

super

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur T., Je vous remercie d'avoir pris le temps de partager votre expérience suite à votre séjour chez les Beaux-Artistes ! Je suis heureux de savoir que votre séjour vous ait été agréable malgré le fait que certains aspects de l'hôtel ne vous aient pas totalement conquis. J'espère avoir le plaisir de vous revoir parmi nous. Lors de votre prochain séjour, n'hésitez pas à me contacter personnellement pour effectuer votre réservation. Ainsi nous trouverons ensemble la chambre la plus adaptée à vos attentes. Bien cordialement Rémi Martignago Directeur Général

AccorHotels certified review
Malcolm C. Couples - 16/03/2018
« city break in lille »

the whole experience was excellent - from on line checking in and booking an arrival timeslot to the location and the friendliness of the staff I was very impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., , Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. I hope to see you soon amongst the Beaux-Artistes. Kind regards, Romain HUISSE Directeur Général

AccorHotels certified review
Anonymous Business - 13/03/2018
« Very friendly and helpful staff, nice room »

great as usual, a lot of personal attention from al employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments ! It's always a pleasure to welcome you amongst the Beaux-Artistes ! See you soon in Lyon ! Romain HUISSE Directeur Général

AccorHotels certified review
Adrian H. Business - 09/03/2018
« Very enjoyable stay in Lyon »

I was impressed by all aspects of the hotel, the location is excellent and one can walk or use public transport to get anywhere in the city. The hotel itself is clean and well maintained, the staff are efficient and friendly and the room was comfortable. A good breakfast is served, and the absence of a restaurant is not a problem as there are many within walking distance. I would recommend this hotel and will definitely stay again the next time I visit Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE Directeur Général

AccorHotels certified review
Anonymous Friends - 07/03/2018
« Excellent Location, Rooms, and Staff »

Everything from check-in to check-out went smoothly. Restaurant suggestions were helpful. So much was in walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. I hope to see you soon amongst the Beaux-Artistes. Kind regards, Romain HUISSE Directeur Général

AccorHotels certified review
Hazel C. Friends - 27/02/2018
« Excellent hotel location for city break to Lyon »

Exactly what we needed in a hotel for centre of Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you for answering our client satisfaction survey. I'm really happy to read that you enjoyed your stay in Lyon amongst the Beaux-Artistes and I hope to see you soon ! Kind regards, Romain HUISSE Directeur Général

AccorHotels certified review
V Business - 27/02/2018
« Charming central hotel »

Helpful and kind staff. Great location. The rooms are really nice but could do with some additional lighting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for answering our client satisfaction survey. I was delighted to read that you enjoyed your stay amongst the Beaux-Artistes ! Hope to see you soon in Lyon ! Kind regards, Romain HUISSE Directeur Général

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