Hotel - Mercure Lyon Centre Beaux Arts Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Beaux Arts Hotel

4.5/5 1,243 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request  (Nearby)
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose between our Standard rooms, our more spacious Superior rooms or

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 3,300 reviews

Our guest reviews for Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,243 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 17/01/2019 TripAdvisor review
« PERFECT !!!! »

the best location in Lyon without a doubt,minutes from everything including the pedestrian obligatory street...the old Lyon and its well priced restaurants meters away, grand brasseries next door.the room we had had real double windows ( 2 sets...) and was absolutely quiet...it pays also to pay for the better room if you have lots of luggage, we did not partake in the breakfast as it is pricey and the place is surrounded by cafes and patisseries ...charming staff everywhere, this is now our hotel in Lyon !

Couples - 14/01/2019 TripAdvisor review
« Nice hotel, great location »

Hotel is in a great location, easy access to old and new Lyon, and easy walking distance to two metro lines.It is not a large hotel, so nice and intimate. Our room was a good size (Privileges room on 1st floor) and had a nice large bathroom. Housekeeping was very good.Probably the only 'issue' as such was the breakfast room which was a bit small and hard to accommodate everyone turning up at the same time! The breakfast supplied was very good, good variety, and loved being able to boil your own eggs!We enjoyed our stay there.

Pedro Families - 09/01/2019 AccorHotels certified review
« VERY well located hotel »

Nice hotel, well located Nice rooms, clean, good beds, check in and out smooth. Rooms standard size Never tried breakfast, extremely expensive and many options around a lot cheaper Would go back

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Gb A. Couples - 06/01/2019 AccorHotels certified review
« Outstanding quality, excellent service, brilliant location »

From the moment we walked into the hotel we were impressed with the location and were taken with the exceptional welcome and assistance from the staff (check in around 5pm). The room was magnificent and had amazing views over the square and down the street. Furniture was comfortable, beds were to our liking and nothing was a problem if we asked for it. I can’t fault the hotel or it’s staff. Plenty of choices for food, easy walk to sites and shopping. It was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. & Mrs. B. Thank you so much for this perfect review about your stay ! I'll share it with all the team and congratulate them ! See you soon in Lyon, Rémi MARTIGNAGO General Manager

Cecily C. Couples - 05/01/2019 AccorHotels certified review
« Lower than my expectation »

I stayed at different Mercure before but this one is the most simple and not equipped well one. The room is small and the setting of the bedroom is not as comfortable as others. We almost "slapped" by the hotel automatic front door twice because it was open outward but not inward. However, by located in the center, the room is pretty quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C. Thank you for your constructive feedback, which I always appreciate. I would like to apologise for the areas highlighted in your review. This is certainly not our usual quality of product and service. I will make sure to rectify this immediately and hope to see you soon in Lyon amongst the Beaux-Artistes team Kindest regards, Rémi Martignago General Manager

Ssd Business - 03/01/2019 AccorHotels certified review
« A place to rest my head »

The safe stopped working after a few uses. The front desk staff was usually helpful. I like that you are willing to store luggage after checkout. Do not disturb sign was ignored, and room cleaned anyway. :( because stuff wasn't secured. Everything was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Desilva, Thank you for answering our client satisfaction survey. I was delighted to read that you've enjoyed your stay in Lyon! I am sorry that your room has been cleaned even if the do not disturb sign was on the door. In fact, sometimes guests forgot this sign on their door when they leave in the morning and then are disapointed that the room was not cleaned. That's why we take the initiative to clean the room anyway and again please accept our apologies if it caused you any trouble. Awaiting the pleasure to welcome you again among the Beaux-Artistes. Best regards, Rémi MARTIGNAGO General Manager

Anna Friends - 03/01/2019 AccorHotels certified review
« Cap d Any a Lió »

All the recepcionist , very nice people . They attended all the questions . Good breakfast and very well attended . Only one thing to improve ... the room amb bath was very little .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you for your review. I was pleased to read that you enjoyed your stay in Lyon but so sorry for the discomfort caused by the size of your room and bath. For your next stay in Lyon, don't hesitate to book a Privilege room which is way bigger and has also a bigger bathroom. I hope we will have the pleasure to see you very soon. Kind regards, Rémi Martignago General Manager

Jianwu B. Families - 31/12/2018 AccorHotels certified review
« We enjoyed the stay! »

The location of the hotel is perfect for our purpose. The rooms are relatively small, so we booked two rooms for our family of 4. The people at the front desk were really friendly and helpful. We enjoyed our stay there very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Steve Couples - 21/12/2018 AccorHotels certified review
« Great experience »

Good location, friendly staff, one of the best places to be for Lyon light festival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Frederic Business - 20/12/2018 AccorHotels certified review
« Central location, nice room, no issue »

Central location, nice room, no issue

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur B., Je vous remercie chaleureusement d’avoir répondu à notre enquête de satisfaction ! Je suis ravi que vous ayez apprécié ce séjour lyonnais. A très bientôt chez les Beaux-Artistes ! Rémi MARTIGNAGO Directeur Général

Friends getaway - 13/12/2018 TripAdvisor review
« Stay »

Excellent stay with beautiful room with window over the square highly recommend. Lovely kind helpful staff. Went to see the light show and this was a perfect location and will aim to go next year. Breakfast excellent apart from dogs allowed in the doing room and I’m allergic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiara, Thank you so much for this perfect review ! I'm glad to read that you enjoyed the Light Festival 2018 thanks to our nice location and helpfull team ! See you soon in Lyon, Kindest regards, Remi Martignago General Manager

Anonymous Business - 30/11/2018 AccorHotels certified review
« good »

really nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for answering our client satisfaction survey ! I was delighted to read that you've enjoyed your stay among the Beaux-Artistes. Awaiting the pleasure to welcome you again. Rémi MARTIGNAGO General Manager

Anonymous Couples - 29/11/2018 AccorHotels certified review
« All fine but nothing outstanding »

Great location, nice bathroom. The room was a bit tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for your review. I was pleased to read that you enjoyed your stay in Lyon but so sorry that your room didn't meet your expectations. It would be a great pleasure to welcome you again in Lyon and I hope to see you soon. Kind regards, Rémi Martignago General Manager

Mati L. Friends - 26/11/2018 AccorHotels certified review
« wonderful weekend »

great location. great breakfast the stuff attentive and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Anonymous Solo - 20/11/2018 AccorHotels certified review
« a lovely hotel stay »

Very luxurious. A shame there is no restaurant. Could the breakfast room serve as a cafe during the day? A tourist who has a restaurant meal in the evening may just want a snack/sandwich/light lunch from the cafe during the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. I'm sorry to read that the lack of restaurant in our hotel disturb you. Indeed, with our location in the city center with a wide range of snacks and restaurants, we don't need any restaurant. Do not hesitate to have a sit at the B'ARtiste in the lobby for having a little snack for the next time ! See you soon in Lyon, Sincerely, Rémi Martignago Directeur Général | General Manager

Jan Solo - 18/11/2018 AccorHotels certified review
« A central and comfortable hotel. »

I enjoyed my stay but sometimes was a little frustrated by the service at the front desk. The staff responded to calls on the telephone in priority to serving guests waiting at the counter. This often meant guests waiting a long time for answers to simple things. I have not encountered this situation in other Mercure hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you for your constructive feedback, which I always appreciate. I would like to apologise for the areas highlighted in your review. This is certainly not our usual quality of product and service. Be assured that all the Beaux-Arts team favor guests which are in the lobby instead of phone. I will make sure to rectify this immediately and hope to see you soon in Lyon amongst the Beaux-Artistes team Kindest regards Rémi Martignago General Manager

Chad Couples - 14/11/2018 AccorHotels certified review
« Great location and superb hotel condition »

Hotel is in a great location walkable to most tourist attractions. Hotel staff was friendly and condition is immaculate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chad, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. See you soon in Lyon ! Rémi MARTIGNAGO General Manager

Mostafa T. Families - 14/11/2018 AccorHotels certified review
« Mr »

A good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T. Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Martín Friends - 13/11/2018 AccorHotels certified review
« Lyon is great but did the hotel match the city ? »

A little bit underwhelming from start to finish. Prior to our stay the e mails from the welcomers were wrong about the rooms we had booked + there was no information about the parking arrangements in Lyon either which is essential and on arrival when we enquired about whether there was a Remembrance service the following day the receptionist did not know. The house was ridiculously hot too and the final thing was the cleaner clearly did not like our two lovely dogs and made it unnecessarily obvious several times so much so I had to say look they are really nice

Clare P. Friends - 12/11/2018 AccorHotels certified review
« Great hotel in lyon »

I consider this MY hotel when I am in Lyon. I have been coming back every year for the past at least 15 years. The hotel is in a great location in the city, the staff is welcoming and very helpful, the rooms are beautiful, the bed....ah the bed....is so soft and dreamy and I can't say enough about this hotel. I always look forward to returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to welcome you and to receive your positive feedback. I will share your comments with our team and I am pretty sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago Directeur Général | General Manager

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