Mercure Lyon Centre Beaux Arts Hotel 4 stars

TripAdvisor rating 4.5/5 1,304 reviews
Mercure Lyon Centre Beaux Arts Hotel
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Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • Web corner and free WIFI throughout the hotel

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Tanning salon (Nearby)
  • Babysitting on request (Nearby)
  • Boat excursions
  • Bicycles rental (Nearby)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President
Edouard Herriot
69002
lyon
france

Tel: +33478380950

Fax: (+33)4/78421919

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   C5-C9-C10-C12-14 BELLECOUR

  • BY BUS :   C3-C5-C13-C14 CORDELIERS

  • GARE DE VAISE-VENISSIEUX :   D BELLECOUR

  • PERRACHE LAURENT-BONNEVAY :   A BELLECOUR

  • By plane

    LYON SAINT-EXUPERY At 25km / 15.63 miles

  • By helicopter

    Lyon bron At 15km / 9.38 miles

  • By car

    City center bellecour a6 At 4km / 2.5 miles

  • By car

    City center bellecour a7 At 4km / 2.5 miles

  • By car

    Lyon center a42-a43 At 10km / 6.25 miles

  • By train

    LA PART DIEU At 5km / 3.11 miles

  • By train

    PERRACHE At 2km / 1.24 miles

GPS :45.760779, 4.834124

Currently, close to our hotel

Tour of the Musée de l'Imprimerie in Lyon

From 01/01/2010 to 31/12/2019

At 383 m

Le Café des Fédérations, tasting

From 01/01/2019 to 31/12/2019

At 658 m

Museum of Fine Arts in Lyon, visit

From 01/01/2010 to 31/12/2019

At 708 m

Collections of the Museum of Textiles in Lyon, visit

From 01/01/2010 to 31/12/2019

At 881 m

The Fourvière Basilica, Lyon, unusual tour of the roof

From 01/06/2019 to 30/11/2019

At 943 m

Tour of the Musée Gallo-Romain de Fourvière in Lyon

From 01/01/2010 to 31/12/2019

At 1.1 km

Parc de la Tête d'Or in Lyon, walk

From 01/01/2019 to 31/12/2019

At 3 km

Tour of the Musée d'Art Contemporain in Lyon

From 30/09/2019 to 31/12/2019

At 3 km

Himalayan festivals, the last Kalasha, exhibition

From 23/10/2018 to 01/12/2019

At 3.3 km

Auto Rencard, exhibition of old and exceptional vehicles

From 01/01/2019 to 31/12/2019

At 8.5 km

Our accommodations

You can choose between our Standard rooms, our more spacious Superior rooms or

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE B'ARTISTE

Photo non contractuelle / Strictly non binding

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25 m²

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,667 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,304 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Romantic stay

Customer review rating 4.5/5

Daryl C. Couples - 13/06/2019 AccorHotels certified review

From the moment we walked through the doors the relaxed and professional attitude from the staff made us feel very welcome. The attention to our every need was never a bother.

Flawless

Customer review rating 4.5/5

Phil G. Families - 12/06/2019 AccorHotels certified review

From check in to check out our stay was fantastic. Your staff are a credit to your organisation. Jean-Baptiste was so accomodating & could not have been more helpful at check in & continued to be excellent whenever we interacted with him. We loved the privilege room - with the extra space & view over the square. Top notch hotel!

Dear Phil, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback and I will share your comments with our team, especially our welcomer Jean-Baptiste ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Rémi Martignago General Manager

Excellent stay in the city centre

Customer review rating 4.5/5

Pierrick Couples - 05/06/2019 AccorHotels certified review

The location of the hotel is great and the building is beautiful. Although the bedroom was a bit small, the bathroom was big enough and there was access to the small terrace with a beautiful view on the Place des Jacobins. The hotel employees were really helpful, smiling and nice. Would come back again!

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO General Manager

Very nice hotel, just a few niggles

Customer review rating 4.5/5

Russell Couples - 04/06/2019 AccorHotels certified review

The hotel looked very nice when we arrived but, even though we checked in online and we arrived at almost 3 pm ( check in is from 2 pm) there was no room ready for us! It wasn’t just us, there was a group of four before us that couldn’t get in their rooms. Not a great start. But we were given a free drink whilst we waited.( 20 minutes or so) The room was better than expected. Very nicely decorated apart from the old, built in wardrobe. The bed was comfortable and the ac worked great.(it was very hot in Lyon) The breakfast was good but the dining room is tiny! So it was a bit cramped and quite warm in there. The WiFi was good.

Customer review rating 4.5/5

Anonymous Couples - 02/06/2019 AccorHotels certified review

Great!

Dear Doaa, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Great location

Customer review rating 4.5/5

Dlb Couples - 01/06/2019 AccorHotels certified review

Very good value, great breakfast.

Dear Mr. B., Thank you for answering our client satisfaction survey. I was delighted to read that you've enjoyed your stay in Lyon and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

great location, helpful staff

Customer review rating 4.5/5

Ori Couples - 01/06/2019 AccorHotels certified review

we enjoyed stsying in the hotel. for a few times there were nouses in the room which intefere our silence and we could not figure out where it come from- room 208. execpt for this the rest was ok and even more.

Dear Mr. G., Thank you for answering our client satisfaction survey. I was delighted to read that you've enjoyed your stay in Lyon and have of course shared it with the team. However, please accept our apologies for the noises that disturbed you. Our reception team is always available to change your room is something is bothering you. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Poor condition - Glad we only stayed one night

Customer review rating 4.5/5

Mike Couples - 29/05/2019 AccorHotels certified review

Bed extremely uncomfortable, pillows were one of the worst as well, doors don’t close, complimentary water was already open and drank, dangerous hot and cold water prevented us to shower, toilet flush sprays water outside of toilet, view from window was a wall.

Dear Mr. M. , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. Iam sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to read that the bedding displeased you. To be honnest, I am very supprised because our beds are equipped with a mattress topper, pledge of quality. Our mattresses provide firm support and fit for all, plus a mattress topper for the feeling of weightlessness and comfort. Also, I am sorry to read that you had problems with the hot water in your room. We are concerned by temperature variations in some rooms and we have recently engineers who are working hard on the issue. I would like to apologise for this because this is certainly not our usual quality of product and service. regarding the bottle of water, this is our entire fault and I have shared your concerned with our team to make sure that we will rectify the mentioned issues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rémi Martignago General Manager
Customer review rating 4.5/5

Ev… Business - 27/05/2019 AccorHotels certified review

the price was very high even with our company rate, nevertheless breakfast is very limited one, problems with water in the bathroom were all the time. you simply cannot take shower, water changes by itself from cold to hot.

Dear Mrs Y., Thank you for your constructive feedback, which I always appreciate. Indeed, you currently benefit from a negotiated rate thanks to your company. However this contracted price is not applicable on all dates. We do have some very busy period and we are not able to offer this special price. As you were staying during the ECE congress, the company rates were not applicable. I am really sorry to read that you had problems with the hot water in your room. We are concerned by temperature variations in some rooms and we have recently engineers who are working hard on the issue. I would like to apologise for this because this is certainly not our usual quality of product and service. I will make sure to rectify this immediately and hope to see you soon in Lyon amongst the Beaux-Artistes team Kindest regards Rémi Martignago General Manager

Mr.

Customer review rating 4.5/5

Gerald P. Couples - 27/05/2019 AccorHotels certified review

Would given a 10 if had a balcony But will return to get it.

Dear Mr. P. , Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Regarding the baclony, please do not hesitate to mention it in order to have a room that could better meet your request. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Excellent accommodations and location. Pleasant staff

Customer review rating 4.5/5

Anonymous Couples - 27/05/2019 AccorHotels certified review

Excellent

Dear Ms. W., Thank you very much for your beautiful comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. Please, be assured that your kind words will be transmitted to the whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Central, but still some areas to improve.

Customer review rating 4.5/5

Anonymous Business - 25/05/2019 AccorHotels certified review

The hotel is at very good location, but showering was terrible as the water got hot and cold every half minute and the breakfast was not so good, very simple and place was too small.

Dear Mr. J. , Thank you very much for your review ! We are very pleased to know you enjoyed our location in our beautiful city ! I am really sorry to read that you had problems with the hot water in your room. We are concerned by temperature variations in some rooms and we have recently engineers who are working hard on the issue. I would like to apologise for this because this is certainly not our usual quality of product and service. We really hope to see you soon amongst the Beaux-Artistes ! Kind regards, Rémi Martignago General Manager

Mrs Jacqueline b.

Customer review rating 4.5/5

Jacqueline B. Couples - 25/05/2019 AccorHotels certified review

We were travelling to Provence The hotel Location is good and the Rooms were nice and big We found our room cold and it had no extra blankets it also did not have an iron Lastly we would have preferred parking that belonged to the hotel The hotel staff were very helpful

Dear Ms. B., Thank you very much for sharing your experience regarding your stay in our Mercure Lyon Centre Beaux-arts ! I want to thank you for your beautiful comments regarding our nice location and our friendly staff who always strive to make you feel welcome ! Regarding the room, please do not hesitate to contact the staff in order to have an extra blanquet or duvet, they are also able to provide you an Iron and its ironing board. Regarding the parking, it is true that parking are rare and unfortunately we have not been able to obtain any partnerships with public parking in the city. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

Here you feel at home

Customer review rating 4.5/5

Stefan Business - 24/05/2019 AccorHotels certified review

I stay here very often when I am on a business and always feel very welcome. The staff is very friendly and always goes the extra (s)mile! Central location, close to the vibrant vieux Lyon, shopping streets and fine dinging places.

Dear Mister C., Thank you so much this warm comment that rewards the efforts of the Mercure Lyon Center Beaux-Arts teams ! This is always a pleasure to welome you ! See you soon in Lyon, Rémi Martignago General Manager

Excellent service and attention especially the reception

Customer review rating 4.5/5

Brian C. Couples - 24/05/2019 AccorHotels certified review

The room was very good with a view out from the balcony Staff were very professional and helpful in providing information about the area

Dear Brian C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the room, all our rooms are differents, so do not hesitate for you next stay with us, to ask a room with a balcony. It would be a pleasure to provide you a room which fits your needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Very good

Customer review rating 4.5/5

Anonymous Couples - 20/05/2019 AccorHotels certified review

Cozy. Quiet. Comfortable.

Dear M. M., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Wonderful hotel in a perfect location.

TripAdvisor rating 4.5/5

315JoanL Couples - 20/05/2019 TripAdvisor review

We really liked this place! We sprang for the superior room and it was very spacious, with a nice big bathtub. Like many French hotels, there were no drawers for clothes, but plenty of shelves. Even though the room overlooked the busy Place des Jacobins it was very quiet because of the clever system of double windows. Concierge Jean-Baptiste was very helpful with restaurant reservations and recommendations ahead of time via email. We would definitely stay here again.

Dear 315JoanL, We are very pleased to know you had such a beautiful experience ! Thank you very much for your beautiful comments regarding our perfect location and our friendly staff who always strive to make you feel welcome ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Please, be assured that your kind words will be transmitted to the whole team and especially to Jean-Baptiste ! We look forward to welcoming you again in our beautiful city. Warmest regards, Rémi Martignago General Manager

Great hotel in a great location

Customer review rating 4.5/5

Cathy Couples - 19/05/2019 AccorHotels certified review

Everything went smoothly from our check in till checkout. The staff were friendly efficient and helpful. The room was spacious and comfortable Breakfast was quite expensive so would recommend going to one of the many local cafes nearby

Dear Ms S. , Thank you very much for your kind review ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the breakfast, please note that we have an express breakfast served at the bar at 9.50€ ! Do not hesitate for your next stay among us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Warmest regards, Rémi Martignago General Manager

Loved this hotel!

Customer review rating 4.5/5

Joan L. Couples - 19/05/2019 AccorHotels certified review

We really enjoyed staying here... perfect location, huge room and bathroom, very friendly people.

Dear Joan L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

A lovely place to explore Lyon

Customer review rating 4.5/5

Tony Couples - 17/05/2019 AccorHotels certified review

Very nice. A 2 Night stopover between Paris and Provence. Well situated Hotel with nice room and very comfortable.

Dear Mr. M., Thank you very much for your beautiful comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO General Manager
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