Mercure Lyon Centre Beaux Arts Hotel 4 stars

TripAdvisor rating 4.5/5 1,328 reviews
Mercure Lyon Centre Beaux Arts Hotel
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Hotel extras

  • Ideally located in Place des Jacobins, in the heart of Presqu'île

  • Web corner and free WIFI throughout the hotel

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Privilege Rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Tanning salon (Nearby)
  • Babysitting on request (Nearby)
  • Boat excursions
  • Bicycles rental (Nearby)
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President
Edouard Herriot
69002
lyon
france

Tel: +33478380950

Fax: (+33)4/78421919

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   C5-C9-C10-C12-14 BELLECOUR

  • BY BUS :   C3-C5-C13-C14 CORDELIERS

  • GARE DE VAISE-VENISSIEUX :   D BELLECOUR

  • PERRACHE LAURENT-BONNEVAY :   A BELLECOUR

  • By plane

    LYON SAINT-EXUPERY At 25km / 15.63 miles

  • By helicopter

    Lyon bron At 15km / 9.38 miles

  • By car

    City center bellecour a6 At 4km / 2.5 miles

  • By car

    City center bellecour a7 At 4km / 2.5 miles

  • By car

    Lyon center a42-a43 At 10km / 6.25 miles

  • By train

    LA PART DIEU At 5km / 3.11 miles

  • By train

    PERRACHE At 2km / 1.24 miles

GPS :45.760779, 4.834124

Our accommodations

You can choose between our Standard rooms, our more spacious Superior rooms or

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE B'ARTISTE

Photo non contractuelle / Strictly non binding

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,828 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,328 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Jennifer S. Couples - 14/08/2019 AccorHotels review

Very nice! The staff were courteous, the rooms were clean and comfortable, and the hotel was located close to everything we wanted to see.

Dear Ms S., Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes especially thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! We would be more than happy to welcome you again ! Warmest regards from Lyon, Rémi Martignago General Manager

2 nights in Lyon

Customer review rating 4.5/5

Tracey B. Couples - 13/08/2019 AccorHotels review

The hotel is in a good location. The rooms are nice and the staff very friendly and helpful.

Dear Tracey B., Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was memorable especially thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you soon in Lyon, Rémi Martignago General Manager

Bathroom was not in good repair bed was lumpy and hard

Customer review rating 4.5/5

Suzanne S. Solo - 11/08/2019 AccorHotels review

Service at desk was very polite and helpful. Door to bathroom banged into bed. Shower is very slippery with awkward step downs. The half glass and size of shower means floor gets wet. Room extremely small.

Dear Suzanne S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. We are deeply touched to read your stay was enjoyable thanks to our friendly staff who always strive to make you feel welcome ! However, we are sorry to read about the inconvenience you experienced with the shower. This technical default has been shared with the Maintenance team to avoid this reoccurring. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Rémi Martignago General Manager

Good experience

Customer review rating 4.5/5

Anonymous Business - 10/08/2019 AccorHotels review

Great staff, pleasant stay.

Dear M. P. , Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Convenient comfortable and friendly

Customer review rating 4.5/5

Anonymous Couples - 10/08/2019 AccorHotels review

The only poor feature was the breakfast room which is far too small

Dear Rob T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. We are warmly touched to know how much you enjoyed your stay among the Beaux-Artistes. Regarding the breakfast room, your are totally right, we strive to facilitate the service. We are indeed in a building dating from 1850, making any enlargement of this room impossible. That's why we offer a breakfast room service with no extra charge, do not hesitate for your next stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Beautiful centrally located hotel with very helpful staff

Customer review rating 4.5/5

Valerie L. Families - 09/08/2019 AccorHotels review

We had a wonderful 4 days in Lyon. The hotel is centrally located and beautiful also. The staff were very helpful.

Dear Valerie S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Rémi Martignago General Manager

Gratin hospitality and courtesy we were made to feel very welcome

Customer review rating 4.5/5

M.f. Couples - 06/08/2019 AccorHotels review

We were made very welcome and some lovely touches from the staff to mark our 37th wedding anniversary. Thank you all so much . .

Dear Michael F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO General Manager

chek-in to improve

Customer review rating 4.5/5

Evgeny Couples - 05/08/2019 AccorHotels review

The reception man was a bit rude at our arrival. The 2 nd floor has a limited street view. Very noisy in the morning due to construction work outside.The TV remote didn't work

Dear Evgeny F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. I am sorry that your welcome has not been as pleasant as your expectations, so I have shared your concerned with our teams to make sure that we will rectify the mentioned issues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Solid and secure with some minor inconveniences

Customer review rating 4.5/5

Kristiina N. Couples - 31/07/2019 AccorHotels review

A very clean hotel in a great spot in the middle of the city. Good breakfast and a calm atmosphere at the hotel, the AC was very nice with the July heat in Lyon. The room was very spacious and nicely decorated, we slept very well. Friendly and helpful staff. Water bottles every day was a really valuable addition! The little tour in Vieux Lyon was a lovely little addition. There were a few small inconveniences: shower and toilet in separate rooms with no sink in the toilet, which meant having to go in another room to wash hands. Not quite enough shelf space in the bathroom for two people, very small towels and we did run out of toilet paper one day. I wouldn't usually even pay attention to little things like this, but in a four-star hotel I tend to nitpick more. I would stay in an Accor or a Mercure hotel again, and would recommend both to friends and family.

Dear Kristiina N., Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was memorable especially thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! I have shared your concerned with our teams to make sure that we will rectify the mentioned issues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, Warmest regards, Rémi Martignago General Manager

Excellent hotel, nicely located

TripAdvisor rating 4.5/5

Simon B Couples - 31/07/2019 TripAdvisor review

Stayed for one night - hotel is excellent: smart and up-to-date, but still with traditional features. Beds very comfortable and rooms well equipped with coffee pod machine. Friendly staff. Hotel is very well located.

Dear Simon B, Thank you very much for your beautiful comments regarding your stay in our Mercure Lyon Centre Beaux-arts ! We are deeply touched to read your stay was enjoyable thanks to our perfect location and our friendly staff who always strive to make you feel welcome ! Indeed, the hotel has been renovated in 2014 but we really wanted to keep some things from the old hotel ! I hope that we will have the pleasure to see you again in our Mercure Lyon Centre Beaux-Arts, See you soon in Lyon, Rémi Martignago General Manager

Excellent location and excellent service

Customer review rating 4.5/5

Derek H. Couples - 27/07/2019 AccorHotels review

The hotel is superbly located for the main tourist sites including the old city. Very comfortable room ( we were upgraded to premier) excellent and always helpful staff. Breakfast was just right.

Dear Derek H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Friendly and helpful staff. Good breakfast

Customer review rating 4.5/5

Paul L. Couples - 27/07/2019 AccorHotels review

Overnight stay on way to South of France. Have stayed before and was pleased to say standards have not dropped. Kind of reception to arrange taxi for our departure.

Dear M. P. Thank you very much for your kind review regarding your stay in our Mercure Lyon Centre Beaux-arts ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope to see you soon among the Beaux-Artistes team ! Sincerely, Rémi Martignago General Manager

Room was very nice staff was disinterested

Customer review rating 4.5/5

Anonymous Couples - 26/07/2019 AccorHotels review

. Location is perfect. our Room very nice. Staff were disinterested and not able to recommend events. They were polite

Dear Mr. R., Thank you for your sharing your experience at our Mercure Beaux-Arts. I would like to apologise for the areas highlighted in your review. I'm very sorry that our staff seemed indifferent to you. Please be sure that it's not the quality of service we want to offer our guests and that I will tell about this to all our teams. I hope we will have the pleasure to welcome you again for your next stay in Lyon. Kindest regards. Rémi Martignago General Manager
Customer review rating 4.5/5

Marie P. Friends - 23/07/2019 AccorHotels review

I would have given 10 but the room was very small

Dear Marie, Thank you for answering our client satisfaction survey. For another stay, I can recommand you to book a Privilege room which are more spacious. It's a nice way to discover our hotel :) Hope to see you soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

Very clean very friendly staff and a very pleasant room.

Customer review rating 4.5/5

K. N. Couples - 22/07/2019 AccorHotels review

We had a very enjoyable stay at your hotel which added a lot to the success of our vacation

Dear N. Thank you for answering our client satisfaction survey. I hope that your entire French vacation was like your stay amongst the Beaux-Arts team ! Best regards, Rémi MARTIGNAGO General Manager

Centrally located.

Customer review rating 4.5/5

Carla Solo - 22/07/2019 AccorHotels review

The staff were all extremely helpful and knowledgeable.

Dear Carla, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Warmest regards, Rémi MARTIGNAGO General Manager

Nice hotel, nice breakfast but an indifferent staff.

Customer review rating 4.5/5

Matt Business - 20/07/2019 AccorHotels review

The room was in surprisingly good condition for a Mercure. Breakfast was also very nice.

Dear Mr. P., Thank you for your sharing your experience at our Mercure Beaux-Arts. I would like to apologise for the areas highlighted in your review. I'm very sorry that our staff seemed indifferent to you. Please be sure that it's not the quality of service we want to offer our guests and that I will tell about this to all our teams. I hope we will have the pleasure to welcome you again for your next stay in Lyon. Kindest regards. Rémi Martignago General Manager

Great location.

Customer review rating 4.5/5

Mary C. Couples - 19/07/2019 AccorHotels review

Staff were very helpful. I would have liked some body cream rather than shoe shine, sewing kit. Breakfast was good.

Dear Mary, Thank you for answering our client satisfaction survey. I'm happy to read that you enjoyed our hotel and our nice location ! We hope to see you soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

Room was well-appointed and very clean. Customer Service was a little lack-luster.

Customer review rating 4.5/5

K. R. Business - 18/07/2019 AccorHotels review

Overall, it was a good experience. The room was well-appointment and very clean. It is a lovely hotel. However, I had requested early check-in and a room was not available for me. This is understandable but the clerk seemed unfazed at how this might impact my day. I had to ask the clerk if I could check my bags. The clerk should immediately assume that I will want to check my bags while waiting for the room to be ready. When traveling for business at odd hours, one is not always in their best spirits. It would be very helpful for hotel staff to be more proactive in helping accommodate guests.

Dear Karen, Thank you for answering our client satisfaction survey. I'm so sorry to read that our availability didn't allow us to give you a room as soon as you arrive. Be assured that the information about your arrival hour was add to your reservation. Unfortunately, as the check-out time is 12 o'clock, if nobody left his room before 10:00am we are not able to offer you a room as soon as you arrive. Of course, we offer you to keep your luggage for enjoying your day more quietly. I understand that you planned to have your room at 10:00am but it doesn't depend of us. For another stay, if it were to happen again, the best solution is to book a room for the night before. The whole Beaux-Arts team hope to see you soon in Lyon, Kindest regards, Rémi MARTIGNAGO General Manager

Excellent

Customer review rating 4.5/5

John M. Couples - 18/07/2019 AccorHotels review

Good hotel. Excellent room (Privilege room), spacious, good view of Place Jacobins. Quiet. Great central location. Quality of breakfast good but breakfast room much too small.

Dear John, Thank you for your nice review about our hotel and the room you had. Regarding the breakfast, do not hesitate to ask it to be delivered in your room : there isn't any extra charge and it's a nice way to enjoy our nice breakfast without waiting. See you soon amongst the Beaux-Artistes, Warmest regards, Rémi MARTIGNAGO General Manager
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