Hotel - Mercure Lyon Centre Beaux Arts Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Beaux Arts Hotel

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4.5/5 1,068 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 12  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying, Nearby)
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose between our Standard rooms, our more spacious Superior rooms or

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,416 reviews

Our guest reviews for Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,068 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ian K. Business - 12/02/2018

Hotel was fine, it was comfortable, it was Central in the tourist part of the city, shame it did not have parking on site. Yes only there for one night but the experience was fine. I am a gold member of Accor program but not once was I welcomed as an Accor member, offered my free drink, or anything mentioned about my privilege status. Not what I am used to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kerr, Thank you for answering our client satisfaction survey. I'm very sad to read that our welcoming didn't meet your expectations. Be assured that we do our maximum to propose a quality welcome to all our faithful members. Indeed, we haven't any car-park in our hotel because we haven't enough space, due to our localisation. By chance, we have a big car-park just 200meters far from the hotel ! Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE General Manager

AccorHotels certified review
Sheila B. Couples - 07/02/2018
« Mercure Hotels are always a pleasure to visit. »

We were very impressed by the helpful attitudes of the staff. We needed help with their computer (French keyboard) and one of us needed to charge a Kindle. We usually stay in Mercure Hotels and this one was, as usual, very good. One criticism is that you use paper cups on the teatrays in the rooms. Not easy to use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. It's always a pleasure for us to help our loyal customers. At Mercure Lyon Beaux-Arts we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed, actually we offer glasses only in our Privilege room, but be sure that we take into account your opinion about paper cups. Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE Directeur Général

AccorHotels certified review
Anonymous Business - 02/02/2018

Clean, tidy and quiet room. Nice welcome drink in bar lobby. Unfortunately no complimentary room upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Thank you for answering our client satisfaction survey. I am glad to read that you enjoyed your stay in Lyon ! I'm so sorry for your upgrade. Indeed, we offer these upgrades as soon as availability allows. I hope, for your next trip in Lyon, our availabilities will allow us to offer you this upgrade ! Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE Directeur Général

AccorHotels certified review
Joseph P. Couples - 27/01/2018
« A very good hotel very well situated for seeing Lyon »

A comfortable hotel very well situated for seeing the city of Lyon. If you like walking, from this hotel you can hardly use public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE Directeur Général

AccorHotels certified review
Milo B. Families - 24/01/2018
« Just what I needed »

I was in town for a funeral and needed accomodation quick. This Mercure put me in a small but comfortable room, but what put my mind at ease was th view of the square outside. Staff and food also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your review ! We really hope to see you soon amongst the Beaux-Artistes ! Kind regards Romain HUISSE General Manager

AccorHotels certified review
Anonymous Business - 20/01/2018
« Good »

Was good clean and silince

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE General Manager

AccorHotels certified review
Juan H. Couples - 16/01/2018
« All Perfect ! »

Every year we come back for the Winter Sales ! Every time we are happy to return to this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to welcome you amongst the Beaux-Artistes ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain HUISSE General Manager

AccorHotels certified review
Daniar F. Friends - 16/01/2018
« Excellent week-end »

Mercure Beaux-arts is an excellent hotel for the price. Good location, friendly staffs, and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniar, Thank you for the great review of our hotel! Especially regarding the staff. The whole team is doing their very best to make you feel at home. I am looking forward to welcoming you again in Lyon ! Sincerely, Romain HUISSE General Manager

AccorHotels certified review
Anonymous Business - 15/01/2018

Excellent service....

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur H., Je vous remercie pour l'avis que vous avez laissé suite à votre séjour parmi les Beaux-Artistes ! Je suis ravis que vous ayez apprécié votre séjour et espère vous accueillir à nouveau très bientôt. Bien cordialement Romain HUISSE Directeur Général

AccorHotels certified review
Stefan C. Business - 14/01/2018
« personalised service »

excellent as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to welcome you amongst the Beaux-Artistes ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Romain HUISSE General Manager

AccorHotels certified review
Jaap Business - 13/01/2018
« Great location. Rooms / facilities small and need improvement »

Shower is not giving enough water. Rooms rather small but great location. Put real glaces in the room. No plastic. What is the reason for a fridge if there is nothing inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stegeman, Thank you for your review. I was pleased to read that you enjoyed your stay among us but so sorry for the discomfort caused by the shower. I will of course share your comment with our technical service and we shall get this rectified as soon as possible. Also, for all your next stays, be sure that we will put a real glace in your room. At last, I would like to thank you for your loyalty to the Mercure Beaux-Arts and it is always a great pleasure to welcome you. Kind regards, Romain HUISSE General Manager

AccorHotels certified review
Steve S. Business - 11/01/2018
« Very nice hotel, in a great location »

Very nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for answering our client satisfaction survey. I was delighted to read that you've enjoyed your stay among the Beaux-Artistes and have of course shared it with the team. Hope to see you soon again very soon ! Romain HUISSE General Manager

AccorHotels certified review
Frederic Business - 07/01/2018
« Nice hôtel, great location, good sleep, small rooms »

Nice hôtel idealy located in the centre of Lyon. Friendly and efficient staff Good sleep. The hotel has no restaurant, so no room service Room are nicely decorated , but quite small

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur B., Je vous remercie chaleureusement d’avoir répondu à notre enquête de satisfaction ! Je suis ravi que vous ayez apprécié ce séjour lyonnais. A très bientôt chez les Beaux-Artistes ! Romain HUISSE Directeur Général

TripAdvisor review
Solo travel - 05/01/2018
« Short wonderful stay in Lyon »

It was a last minute decision. I didn’t know anything about Lyon and was marvellously surprised. The hotel location is fantastic The receptionists did an amazing job in providing all information I needed to see and get the most of the city in two short days. booked a dinner, taxi, tour in few hours. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank you for such a wonderful review about your stay in Mercure Lyon Centre Beaux-Arts ! We are so glad to read that your trip in Lyon was a lovely moment and that our reception team helped you to make the best of it. I hope to have the pleasure to welcome you again very soon. Romain HUISSE General Manager

AccorHotels certified review
Volf Couples - 03/01/2018
« Ncie and Cose hotel in the centre of Lyon »

We liked the hotel very much. It is excellently locates and has a nice, homely feel about it. The staff was welcoming and efficient. Breakfast was more or less standard but with couple of standouts - freshly squeezed orange/lemon juice, excellent croissants, smoked salmon. The only minor negative was the lighting in the room - not sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Frishling, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. For your next stay in Lyon, be sure that we will provide you a room on a higher floor for more light. Hope to see you soon amongst the Beaux-Artistes. Romain HUISSE General Manager

AccorHotels certified review
Ellie Couples - 27/12/2017
« Great »

It was very nice centrally located hotel. The room was clean and nice. The only thing I have to mention, is a bad smell from the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs V., Thank you for your review. I was pleased to read that you enjoyed your stay in Lyon but so sorry for the discomfort caused by the smell coming from the bathroom, we shall get this rectified as soon as possible. I would be a pleasure to welcome you again in Lyon and I hope to see you soon. Kind regards, Romain HUISSE General Manager

AccorHotels certified review
Garym Couples - 24/12/2017
« Great central location (and quiet!) »

We were only passing through Lyon, so this was a one night stay. We were warmly welcomed at check-in and the room upgrade was a nice surprise. The room was large and very comfortable, what was more surprising was how quiet it was, given the very central location. We stayed at the Mercure Plaza Republique a couple of days later and it was nowhere near as good as the Beux-Arts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain HUISSE General Manager

AccorHotels certified review
Delia Families - 23/12/2017
« Delia »

The hotel was what we expected so fitted our requirements (lication etc). Our trip was unfortunately ruined by the car service that the reception desk used for our ‘15 minute’ ride to station. The car took 40 minutes to arrive. We missed our train and therefore our Eurostar back to UK. It is very important that the reception desk and the car company are made aware of this so that future guests do not suffer. To allow 65 minutes for a ‘15 minute’ journey should not be unreasonable. The cost of our return to UK was greater than the entire cost of our booked holiday and has spoiled our memory of Lyon and opinion of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Mordaunt, Thank you for your review. I was pleased to read that you enjoyed your stay in Lyon. However, I would like to apologize for the trouble caused by the taxi transfer to the train station. Unfortunately the quality of service provided by taxis is beyond our control. For this reason, we suggest our guests to book the taxi in advance so there is no risk at waiting too long for the driver to arrive. I will of course talk about this to our reception team in order to avoid such problems in the future. I hope this misadventure won’t ruin too much the memory of Lyon and that we will have the pleasure to welcome you again. Kindest regards Romain HUISSE General Manager

AccorHotels certified review
Olga G. Business - 11/12/2017
« Nice hotel »

I was satisfied to stay in the hotel during my bussiness trip in Lyon

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемая Ольга, Я радa слышать, что Вы остались довольны пребыванием в отеле Mercure Beaux-Arts. Благодарим Вас за комментарий, нам важно Ваше мнение, ведь оно помогает нам лучше понять потребности гостей и постоянно улучшать уровень сервиса. Команда отеля будет рада снова видеть Вас в качестве нашего гостя! С наилучшими пожеланиями, Ксения - Reception

AccorHotels certified review
Anonymous Friends - 09/12/2017

Everything was great except that we have received the disabled room and it was quite cold in the room. However I would stay their again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., Thank you for your review about your stay in our Mercure Beaux-Arts. I was pleased to read that you enjoyed your stay in Lyon but so sorry for the discomfort caused by the cold in the room. For you next stay, don't hesitate to ask for a little heater at the reception. I would be a great pleasure to welcome you again in Lyon and I hope to see you soon. Kind regards, Romain HUISSE General Manager

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