Hotel - Mercure Lyon Centre Beaux Arts Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Beaux Arts Hotel

4.5/5 1,182 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 149.00 EUR Non member rate
From 141.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request  (Nearby)
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose between our Standard rooms, our more spacious Superior rooms or

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,983 reviews

Our guest reviews for Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,182 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 12/09/2018 AccorHotels certified review

Friendly staff, clean room and good breakfast

Joseph D. Friends - 12/09/2018 AccorHotels certified review
« Very good »

Efficient and friendly check-in, nice room, great breakfast.

Karen Friends - 11/09/2018 AccorHotels certified review
« Highly recommended! »

Great location, welcoming and helpful staff, cheerful rooms -- all in all a winner.

Catherine L. Couples - 10/09/2018 AccorHotels certified review
« My one night in Lyon »

Stopping on our way back to England and having dinner with nephew stuying for his master’s in Lyon. We were upgraded to privilège room on the too floor overlooking the square and were very happy. We slept well. Staff was lively in breakfast room, reception was fine , our check in didn’t take our online fast check in and check out either.. revise website pkease. Bathroom could be better, bath had dents and loo had a horrid dirty brush showing right next to where you sit, bad design. The recelption could do with a redesign too as it is strange to see a huge bar but not a cosy elegant arrival room, bar in alcove eould be better! Anyhow si central we will stay again.

Stefan C. Business - 09/09/2018 AccorHotels certified review
« Like home »

Staying here very often for business purposes Like the location and the personal touch Nice and friendly staff too

Alex G. Business - 08/09/2018 AccorHotels certified review

Hôtel and location was good. Only negative, i was on 5th floor and 3x during my stay my room key did not work and had to go down and get a new key. Critical no, annoying.... very

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur G., Je vous remercie pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Centre Beaux-Arts. Je suis heureux de lire que votre séjour parmi nous vous ai été agréable mais navré de lire que vous avez eu des problèmes avec votre clé de chambre. Nos cartes magnétiques sont en effet très sensibles aux appareils électroniques, mais également aux cartes à puces (type carte de crédit) et se démagnétisent malheureusement de temps en temps. En espérant avoir le plaisir de vous accueillir parmi nous très prochainement. Rémi Martignago Directeur Général

Robyn Friends - 05/09/2018 AccorHotels certified review
« Robyn »

Brilliant location, staff were very friendly & helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Chris O. Couples - 05/09/2018 AccorHotels certified review
« Staff were excellent »

Location was excellent but the corridor between our room door and the door to our bedroom (in a Privilege room, ie providing access to toilet and bathroom) consistently smelled of smoke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O. Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with all my friendly team ! I'm really sorry regarding the smell in your room. After checking, as your room is overlooking the street, it seems to come from smoking pedestrians people. Be assured that we will make our maximum for finding a solution of this smell. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Mike Couples - 03/09/2018 AccorHotels certified review
« fabulous »

Great location - helpful & friendly staff - comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corbin M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Anonymous Friends - 02/09/2018 AccorHotels certified review
« The room and hotel overall were very good. Very helpful staff. »

Overall very satisfied. Unfortunately construction on the street was ongoing and quite loud early in a.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nestor D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, please accept our deepest and most sincere apologies regarding the noise caused by the construction. These road works being beyond our control, there was no way for us to avoid it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Bernard R. Couples - 31/08/2018 AccorHotels certified review
« Comfort, proximity to Lyon centre »

The privilege room was excellent, very clean & all necessary items for use during our stay. The staff were kind efficient. The proximity to the centre of Lyon was another bonus. Shopping, excellent restaurants, tourists sites & of course excellent for a business stay. Thank Hotel Mercure for making our 5-day stay a pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Chers Monsieur et Madame R., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Centre Beaux-Arts. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Rémi Martignago Directeur Général

Anonymous Couples - 29/08/2018 AccorHotels certified review
« We had a great time - »

we have stayed at this property quite regularly in the past 7-8 years - we find it most convenient in terms of location and (updated ) comfortable rooms and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D. Thank you for answering our client satisfaction survey. It's a pleasure to read that you still like our hotel ! See you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Family - 28/08/2018 TripAdvisor review
« Good hotel in excellent location, but not suitable for babies and toddlers »

The hotel is ideally located in the center of lyon, close to LPA parking - Republic.Rooms are in decent size, clean and well equipped.The only issue - it is not suitable for babies and toddlers: The travel crib we got for our 2 year old, was without a mattress or a blanket. when we asked for at least a blanket, we got bedding sheets, and was told that is all the hotel has to offer. we stayed with AccorHotels (like IBIS) many times - and always got this basic amenities. i expected more from a 4 star hotel ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graff, I'm sorry if the baby cot you had in your room didn't suit you. Indeed, we only have one kind of baby cot which is with the storage mattress and, usually, it seems sufficient. Unfortunately, we haven't any blanket for that size of bed, that's why we only offer bedding sheets. I can understand that it wasn't enough for you, and we will think about changing the equipment of the baby cot. I hope you keep nice memories from our hotel and your stay, Kindest regards, Remi MARTIGNAGO General Manager

Martin Couples - 27/08/2018 AccorHotels certified review
« Great location, friendly and forthcoming staff. »

Very good location, all tourist sites accessible easily either in wlaking distance or by a nearby subway. Good shopping at the area. Lyon in general - Great cousine (we focused on that and got the reservations in advance and the hotel staff helped us get to some remaining places that were diffucult to reach in advance). Relaxed city, easy walking (or cycling), easy to navigate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs P. Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments. I'm happy if you keep a nice memory of your stay, and more especially about the good "cuisine". It's always a pleasure for the Beaux-Arts team to help our guest with the restaurant reservation or recommendations ! Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

A@g Families - 27/08/2018 AccorHotels certified review
« Good hotel, with great location. But not with baby's ... »

The hotel is perfectly located in the center of lyon, close to LPA park - Republic. room's are in decent size clean and well equip. The Downside - it is not equipped for babies and toddlers. We got a travel cots (which is ok) that did not have a mattress or a blanket, and when we asked for a blanket, we got sheets and was told that is what the hotel has to offer us ... I expected more from a 4 star hotel (we stayed many times with Accorhotels such as IBIS, and always got basic baby amenities)

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., I'm sorry if the baby cot you had in your room didn't suit you. Indeed, we only have one kind of baby cot which is with the storage mattress and, usually, it seems sufficient. Unfortunately, we haven't any blanket for that size of bed, that's why we only offer bedding sheets. I can understand that it wasn't enough for you, and we will think about changing the equipment of the baby cot. I hope you keep nice memories from our hotel and your stay, Kindest regards, Remi MARTIGNAGO General Manager

Catherine M. Couples - 26/08/2018 AccorHotels certified review
« very enjoyable »

It was very clean and comfortable. I liked the strawberry water that was near the door when we came in from the heat outside. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M. We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback and I will share your comments with our team. I'm glad to read that you liked our welcoming drink. It's always nice to drink a fresh home-made iced-tea when it's hot outside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Remi MARTIGNAGO General Manager

Kenneth W. Couples - 26/08/2018 AccorHotels certified review
« Another good Mercure experience »

Great location and extremely helpful staff during our 4 day stay. In particular booking 2 train trips out of Lyon on line for us and locating the correct port from where we could pick up our Viking River Cruise on our check out day. Special thanks to staff for this. Spacious room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously to offer you the best quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Harry Couples - 25/08/2018 AccorHotels certified review
« Very pleasant »

Excellent service. Very well located. Excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Martignago General Manager

Ian Y. Couples - 20/08/2018 AccorHotels certified review
« Great hotel, apart from car parking! »

Lovely hotel ideally situated in the centre of Lyon but clearly the majority of its guests arrive by train or plane as there is no hotel car parking, nor is there an arrangement with the Place de Republic car park for discounted parking. This could result in a daily charge of over 30 euros. There was also no opportunity to unload luggage for 5 minutes outside this hotel - these are issues that a 4 star hotel should have addressed. We were upgraded to a Privilege room under the terms of Accor membership which is for me the greaetest sinlge advantage of such membership. The room did, however lack sufficient clothes storage space - we only had the use of a single shelf in the wardrobe. Other issues included the fact there was no restaurant (apart from a small breakfast room) and the single lift had capacity of only 4 people which resulted in delays in the morning. Again, given this was a star Mercure hotel, these issues should not have arisen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for your constructive feedback, which I always appreciate. I would like to apologise for the areas highlighted in your review. As noted, the hotel unfortunately does not own any parking garage due to its very central location. It is true that we are also suffering from the road works in front of the hotel that does not allow our guest to stop on the spots we usually reserve them to unload the luggage. I am very sorry that you encountered some issues with that but be sure that it would have been a pleasure for our welcomer to give you a hand with the suitcases. Regarding the clothes storage, be sure that we are currently examining the best option to better ourselves on that point. I hope to have the pleasure to welcome you again in the future anyway. Kindest regards Rémi Martignago General Manager

Karl Couples - 11/08/2018 AccorHotels certified review
« A great hotel in an excellent location. »

The hotel staff were very friendly. Our privilege room was dual aspect which was fantastic. The air conditioning kept the room at very comfortable temperature during an extremely hot period of weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi MARTIGNAGO General Manager

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