Hotel - Mercure Lyon Centre Beaux Arts Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Beaux Arts Hotel

4.5/5 1,158 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Tanning salon  (Nearby)
  • Babysitting on request  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose between our Standard rooms, our more spacious Superior rooms or

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,876 reviews

Our guest reviews for Mercure Lyon Centre Beaux Arts Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,158 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Karl Couples - 11/08/2018 AccorHotels certified review
« A great hotel in an excellent location. »

The hotel staff were very friendly. Our privilege room was dual aspect which was fantastic. The air conditioning kept the room at very comfortable temperature during an extremely hot period of weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi MARTIGNAGO General Manager

Jb Couples - 10/08/2018 AccorHotels certified review
« top location, very helpful staff, bad aircon »

We stayed for one night. The hotel is located near to several bars and restaurants, all within walking distance. Closest parking is "Republic". We got our room, it was very hot. Aircon was not working well. We asked the lady at the reception for help and quickly got another room. During the night it was very hot in the room, aircon here also not working and could hardky fimd some sleep. We got offered additional bonus points on the rewards program and accepted this. Staff was in general very responsive and helpful.

Gin Couples - 10/08/2018 AccorHotels certified review
« Enjoyable stay! »

Great Location! Parking was near the hotel so it was convenient. Though it was only for one night, we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T. Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Kim Families - 05/08/2018 AccorHotels certified review
« Effortless »

Great little modern property in excellent location with helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J. Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

V. Y. Couples - 04/08/2018 AccorHotels certified review
« Relaxing summer holiday for a couple »

Hotel is situated in a very nice area with lots of high end shopping. Yet it is within walking distance to the old town. It's an old time building but well maintained and clean. Check in is smooth and the reception staff is helping. The room although not big but up keep is good and bed is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y. Thank you for answering our client satisfaction survey. I'm glad to read that you enjoyed your relaxing time in Lyon. Our location in the city center is perfect for discovering easily our nice town ! See you soon amongst the Beaux-Artistes, Kindest regards, Rémi MARTIGNAGO General Manager

Jonathan Business - 01/08/2018 AccorHotels certified review
« Pleased overall »

Had a good stay at this hotel. Very handy location, staff very friendly and will help where they can. The Air Conditioning could do with a little "boost" in Summer, but glad it worked as well as it did. Minibar could do with more choices too. I did have this hotel booked for work, and met my new boss on Saturday in an unironed shirt, as no iron (in an entire hotel?) was available. Throughout the stay, I repeatedly requested an iron for my shirts. Fortunately, on Sunday afternoon, I could iron a shirt for my office visit to meet HIS boss. I think Accor might have to buy some more irons for the hotel, as many guests would want to look presentable after serial flights and stays. Just kinda helpful. The staff were most apologetic and understanding, but really, this shouldn't have been a problem. Once again, the staff were helpful and kind, and keen to help wherever they could. Will stay again next year, but will warn them that I need an iron! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. One more time I would like to apologize for the problem you had with the iron during your stay. I confirm you that we have buy two more iron for our guests, in order to never know this lack again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi MARTIGNAGO, General Manager

Anonymous Friends - 30/07/2018 AccorHotels certified review
« Very pleasant stay in excellent location »

On arrival, staff were most helpful. Hotel location is excellent and I would advise anyone to ask for a room overlooking the square with a small balcony. Room was spacious and bathroom very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi MARTIGNAGO General Manager

Mel Couples - 29/07/2018 AccorHotels certified review
« Very good »

The hotel was comfortable and clean. The amenities were good, however I would have preferred separate toiletries (i.e. shampoo, condition and body wash instead of an all in one gel).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S. Thank you for answering our client satisfaction survey. I'm glad to read that you enjoyed your comfortable room ! Hope to see you soon in Lyon, Kindest regards, Rémi MARTIGNAGO General Manager

Anonymous Couples - 29/07/2018 AccorHotels certified review
« Great location in Lyon, and very helpful staff. »

The hotel in located in a great location for exploring Lyon on foot. The staff were very helpful with dining suggestions, and booking a taxi to the airport. The room was comfortable, quiet, and clean. Would stay here again on a future visit to Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C, Thank you for answering our client satisfaction survey. I'm happy to read that we helped you the best during your stay ! All the Beaux-Artistes have a lot of recommendation about restaurants, bars and visits and it's always a pleasure to share it ! Hope to see you soon in Lyon ! Best regards, Rémi MARTIGNAGO General Manager

Mark S. Solo - 28/07/2018 AccorHotels certified review
« A lovely start! But disappointing finish! »

Up until the night before check out, I was thoroughly enjoying my stay at the Hôtel Mercure Lyon Centre Beaux-Arts. Amazing location, lovely room, beautiful view over Place des Jacobins, air conditioning that worked a treat, and delicious breakfast. So far so good! But late in the evening (on my last night) I went for a stroll to get supper. When I arrived back to the hotel, I witnessed a horrible, and very uncomfortable screaming match/argument between the mature aged night duty man and the female receptionist from early that evening (by now dressed in civilian clothing) . He was yelling at her. She seemed visibly upset and tormented. I was very disturbed and unnerved by this. And I quickly crept to the elevator and went to my room. This is not professional behavior by any standard. And it marred my last evening at the hotel. Such a shame!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S, Thank you for sharing your experience at the Hôtel Mercure Lyon Centre Beaux-Arts. Please allow me to express my sincerest apologies for the last evening you spent in our hotel. As you said, it’s unacceptable that our Welcomers could scream like this in the lobby. Be assured that this is an isolated incident. A team meeting was held to resolve this fighting that should never have impacted your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly if you wish to discuss this matter in further details, or for making your next booking in our hotel. Sincerely, Remi MARTIGNAGO General Manager

Larry Couples - 28/07/2018 AccorHotels certified review
« Good location and walking distance to everything Lyon has to offer. »

We had a Privilege Room which gave us a larger room with a king size bed. Hotel location was great for both walking around Lyon and convenience of nearby public garages to park our rental car. Only complaint was the hardness of the bed and bathroom amenities were skimpy. We learned not to look for a washcloth in France no matter where you stay. Hand towels are the smallest they come.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D. Thank you for answering our client satisfaction survey. I'm glad to read that you enjoyed your stay amongst the Beaux-Arts team. I'm sorry if the equipment in your Privilege room does not suit you. Actually, the washclothes are not part of the toiletries we offer in room, like many other hotels. Hope to see you soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

Lars Families - 23/07/2018 AccorHotels certified review
« Centrally located »

Very nice stay for a family holiday. Friendly staff and nice cleaning and rooms. Breakfast was nice with very good coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G, Thank you for answering our client satisfaction survey. I was delighted to read your enthusiastic comments and have of course shared it with the team. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Marks Couples - 21/07/2018 AccorHotels certified review
« Great »

Loved it!! Awesome room!! Staff was great!!! Loved the personal touches!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W. We very much appreciate your comments regarding your stay at the Hôtel Mercure L. Centre Beaux-Arts. It is always a pleasure to receive positive feedback and I will share your comments with all the Beaux-Arts team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and see you soon in L. ! Kindest regards, Remi MARTIGNAGO General Manager

Mcella P. Couples - 20/07/2018 AccorHotels certified review
« AMAZING STAY! »

The people, service, room and experience was so incredible! We are so grateful to the team in Lyon and will definitely be returning!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P. Thank you for your wonderful comment regarding your stay amongst the Beaux-Arts team. I hope you will come back in Lyon very soon ! Kindest regards, Rémi MARTIGNAGO General Manager

Anonymous Couples - 20/07/2018 AccorHotels certified review
« Good city hotel »

Pleasant and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Thank you for answering our client satisfaction survey and see you soon in Lyon. Best regards, Rémi MARTIGNAGO General Manager

Susan Families - 18/07/2018 AccorHotels certified review
« Enjoyable 3-night stay with great breakfast, excellent location. »

It was fine. Check in/out was efficient. Enjoyed breakfast buffets each morning and bar in evenings. Room was ok, we had no complaints at all, just nothing exceptional. I would probably look for a higher quality hotel if staying in Lyon again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S. Thank you for answering our client satisfaction survey and see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Lee L. Couples - 16/07/2018 AccorHotels certified review
« Great hotel, perfectly located »

All of my advance questions were addressed promptly via e-mail, especially by Pauline, and our experience with your hotel and the staff was memorable. The hotel is perfectly and centrally located and we were able to see much of Lyon on foot or by way of it's excellent transportation system from your site near Bellecour. You can be certain that if we make it to Lyon again, we will stay at the Mercure Beaux-Aerts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Beaux-Arts. It is always a pleasure to receive positive feedback and I will share your comments with our team. It's a pleasure for the Beaux-Artistes to help you with the organization of your stay ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Remi Martignago General Manager

Alper C. Business - 16/07/2018 AccorHotels certified review
« High quality and comfortable accommodation »

I always enjoy the time i spent in the hotel. I'd reccommend you to extend the variety of the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C. Thank you for answering our client satisfaction survey and for your recommendation regarding our breakfast. I'll share your comment with the breakfast manager in order to think about new products. Hope to see you soon amongst the Beaux-Artistes. Rémi MARTIGNAGO General Manager

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Pleasant »

Room was pleasant. Staff at front desk varied greatly in their local knowledge and friendliness. Poor arrival welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H. Thank you for answering our client satisfaction survey. I'm glad to read that all our recommendation suits you for your discover of Lyon ! Hope to see you soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

Caroleanne H. Couples - 10/07/2018 AccorHotels certified review
« Very nice stay except for sink issues. »

We arrived a day ahead of schedule due to the train strike, and the staff was wonderful in assisting us via email to ensure we had a room for the night, and they even made certain we paid the same rate as our existing reservation. Everyone was very helpful while we were there. I appreciated that my elementary french was accepted and that I was asked if I wanted to proceed in English so that I had the choice to continue in French even if it was a challenge. The only problem we had was that the sink in our room did not drain properly, though we never had a chance to mention it to the staff. Otherwise, the stay was ideal. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H. Thank you so much for answering our client satisfaction survey. I was delighted to read your enthusiastic comments redaring our kind team ! I'm so sorry you had some trouble with the sink of your room : it can happen sometimes, but we have a fast solution when it arrives ! Hope to see you soon amongst the Beaux-Artistes. Kindest regards, Rémi MARTIGNAGO General Manager

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