Hotel - Mercure Grenoble Meylan Hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Meylan Hotel

4.0/5 234 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 14  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 / 19:00-22:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Stay in one of our spacious, comfortable and fully renovated non-smoking rooms. The views of the park and the mountains will ensure that you get the most out of your stay in Grenoble.

  • 60 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • Hair dryer at reception
    • Keycard-operated door locks
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,233 reviews

Our guest reviews for Mercure Grenoble Meylan Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 234 reviews
Anonymous Business - 24/09/2018 AccorHotels certified review
« Good as usual »

Apart from a hornets invasion, in which frontdesk people did help me in a quick and efficient way, no major issues.

Anonymous Business - 13/09/2018 AccorHotels certified review
« Short stay, poor internet »

As a business traveler I found it quite frustrating not being able to get on to the internet with a consistent & strong connection. I would work for short stretches of time then would stop working.

C. Business - 06/09/2018 AccorHotels certified review
« Excellent customer service »

Room upgraded because I prefer a shower than a bath Free drinks in the bar Warm welcome at the desk and in the restaurant Quickly served in the restaurant

H. Couples - 20/08/2018 AccorHotels certified review
« Overnight stop over on route »

Nice hotel but a shame the restaurant did not cater for vegetarian etc.

Our hotel has responded to the review
Our hotel has responded to the review

Hello and thank you for your return. Our restaurant does not offer a vegetarian menu, but it is quite possible, on request, to have something to eat without any problem. Do not hesitate to ask us during your next visit! Best regards, Nicolas, Chef de Réception.

Hubert Families - 17/08/2018 AccorHotels certified review
« Nice hotel, but very limited service during the weekend »

The hotel by itself is fine, easily accessible , etc. But as holiday travelers, passing by and heading for the South, we were unpleasantly surprised by the fact that the restaurant was closed during the weekend. This should have been clearly mentioned while booking. On our request for some tips and advice for a fine restaurant in the area, the only answer we got at the reception desk was: "Just drive into town, there's plenty of opportunities."

Our hotel has responded to the review
Our hotel has responded to the review

Hello and thank you for your comment. Due to the very low activity, our restaurant is traditionally closed on Saturdays and Sundays from July / August. The information is communicated on our various websites and on our signature email. Nevertheless, the reception team is there to advise you or help you out: we have some dishes that we can prepare you to enjoy in your room. Best regards, Nicolas, Front Office Manager.

Herman N. Business - 16/08/2018 AccorHotels certified review

the restaurant and the bar closed during the weekend 11/12 August. this is not accetable for a four star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for your return and the time taken to write it. As for many years at the same time, information related to the closure of the restaurant on Saturdays and Sundays in July / August is indicated on all booking media: email, phone and internet. We are sorry if this information did not reach you. Best regards, Nicolas, Reception Manager.

Benoit G. Business - 06/07/2018 AccorHotels certified review
« very good »

nice and helpful staff, quiet rooms, very good restaurant with good prices the only problem is wifi coverage which is quite bad in the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your visit, we are happy to read your satisfaction. For the wifi, normaly the signal is good but the speed internet access is difficult when everybody use it. We are waiting the high speed internet by fiber in few weeks... Sincerely Yours, Nicolas.

Debbie C. Business - 30/06/2018 AccorHotels certified review
« Okay »

Okay

M. A. Business - 26/06/2018 AccorHotels certified review
« Great stay »

I came for a business trip and stayed 1 night. Service was perfect as was the cleanliness of the hotel.

Denis S. Business - 28/05/2018 AccorHotels certified review
« Great location, nice large, confortable en clean rooms, nice staff »

Warm welcome from the reception staff, professional and efficient, I enjoyed my room, multiple stay, always great experience

Ivan H. Business - 07/05/2018 AccorHotels certified review
« Great accommodation - almost like home! »

Thank you for your wonderful hospitality. I enjoyed my stay tremendously and I thank you for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your feedback and thank you for your message. We are pleased to read your satisfaction. Sincerely Yours, Nicolas, Front Office Manager.

D. Business - 26/04/2018 AccorHotels certified review
« No air conditionning although the outside temperature was over 30 deg. Celsius and the window was exposed to full sun all afternoon so I had the curtains closed and sufferred from high temp during the whole stay »

Usually, I like very much this hotel but this time, the experience was far from the usual level. I am not satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. D., We were able to discuss the subject together, at the reception of the hotel. We are, together, fully aware that the temperatures were unusually hot for a month of April. We also know that these temperatures can still become very low. The management of the heating system of our establishment does not allow us to offer air conditioning and heating at the same time. We decided not to cool the hotel so early in the season, and we understand your disappointment. Thank you for your loyalty. Best regards, Nicolas D. - Chef de Réception.

Adf Couples - 15/04/2018 AccorHotels certified review
« Basic Accor »

Nothing comes to mind. Receptionist was very helpful. She described how to get tram into town very well - she had good English which was appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your feedback. We hope to welcome you an other time :) Best regards, Nicolas - Front Office Manager.

Anonymous Couples - 08/04/2018 AccorHotels certified review

Comfortable and modrrn room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liisa H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Meylan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas - Front Office Manager.

Angela Business - 31/03/2018 AccorHotels certified review
« Great renovation - my new favourite in Grenoble! »

I stayed in this hotel several times in the past and felt it was a little faded. Not anymore. Rooms are quite funky and huge in comparison to many other hotels. Service always good - keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your feedback and we are pleased to know that your stay has been appreciated. See you later for a next stay, always with pleasure ! Nicolas - Responsable Réception.

Gilles H. Business - 23/03/2018 AccorHotels certified review
« Good outcome »

Everything was going fine as usual, people and accommodations are great. 2 points though (maybe not linked to organisation itself, but more of a bad luck thing) : my room was quite far (end of the corridor) and the last day was snowing so the alley to walk from hotel entrance to parking lot was slippery (hence, being e descendant way and carrying my luggage, I fell...unharmed though, so no big deal)

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur H., Je suis navré d'apprendre votre mésaventure avec le sol du hall glissant. Je prends des mesures immédiates concernant la signalisation que nous mettrons en place dès qu'il pleut ou neige. Quoi qu'il en soit, je suis ravi de vous avoir reçu à l'hôtel de nouveau. Bien à vous, Nicolas.

David T. Business - 12/01/2018 AccorHotels certified review

I really appreciate the manager's way of handling my cancellation of the Alpotel in Grenoble for the re-booking of the same night at the Meylan hotel. I was most disappointed to learn that having booked on line for a preferential tariff that any reimbursement for the lost night was impossible. He managed to negociate the night that I've paid for at the Alpotel at a later date in the year. Cancelling one hotel to book another in the same town without simply transferring the cost is uncomprehensible from a clients point of view.?? This whole incident makes the ACCOR group look very bad as far as far as service is concerned A good job you have someone who immediately grasped the annoyance caused by this siyuation and was able to find a compromise...you almost lost a regular client...plus loin dans mes commentaires je ne recommanderai pas cet hotel a des amis uniquement par rapport a son éloignement du centre ville. Mon séjour était pour raisons professionnelles je suis un conferencier international.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, Je vous remercie du temps pris à répondre à notre enquête de satisfaction. C'est moi même qui vous a pris en charge lors de votre arrivée à l'hôtel et je suis ravi que la solution trouvée avec nos collègues du Mercure Alpotel vous ai convenu. Concernant la situation de notre établissement, nous sommes légèrement éloignés du centre-ville, mais très facilement accessible en voiture et également desservi par le bus Chrono C1 qui circule devant l'hôtel jusqu'au Centre-ville et la Gare. I hope that your next stays at Grenoble City will be more pleasant and we really thank you for your loyalty. Best regards, Nicolas DURAND - Responsable Réception Mercure Grenoble Meylan.

Anonymous Families - 26/09/2017 AccorHotels certified review
« Great lodging at affordable pice - comfortable, bright & functional rooms with excellent service from staff. »

Coffee options at breakfast are poor! The only suggestion I would have would be to get an espresso machine & offer warm milk.

Anonymous Business - 31/08/2017 AccorHotels certified review
« Very good »

Very good

Timo Business - 02/08/2017 AccorHotels certified review
« Nice hotel with nice rooms, but poor breakfast. »

Hotel is nice with good location and nice rooms. Staff is helpful and kind. The hotel has a good car park. Rooms are quiet. Breakfast is not good. Scrampled eggs are allways too loose and sausages are not nice. The bacon I would not recommend to anyone. Bread and cheese and cold cuts are ok. Juice, yoghurt and muesli is good. Puplic transport connections to Grenoble city center by bus is good, by train is ok as well.

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