Hotel - Mercure Grenoble Centre Président hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Président hotel

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4.0/5 384 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07pm-10pm monday to thursday
    • Opening hours : Week-end closed friday to sunday
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our restaurant, L'Instant M, will be closed at lunchtimes from July 22 to August 20, 2017. Closed on Saturday evenings, Sunday evenings and public holidays. Open Monday to Friday evenings with a reduced menu.

Hotel location

Our rooms

For your comfort, choose from our range of rooms, which have been entirely redecorated in a modern style: Standard Rooms, Privilege Rooms offering a wide range of services or spacious Junior Suites.

  • 105 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,733 reviews

Our guest reviews for Mercure Grenoble Centre Président hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 384 reviews
AccorHotels certified review
Dave C. Business - 28/03/2018
« Was a good stay »

The hotel is nice and clean, and in a good location for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID ALLAN MR C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Holly Business - 23/03/2018
« Nice Hotel »

It was great. Only issue is that I wanted a rum and coke at the bar (as a mixed drink) and I had to pay for a rum (7.4) and the coke (4.5) - I assumed that the mixer was complementary. Breakfast was good. Free coffee in the lobby was nice. Room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOLLY SUSANNE E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Anonymous Business - 23/03/2018
« Breakfast should be better »

Room and service staff: rate 9 Breakfast: rate 6 - variety could be increased Parking: rate 5 - too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giacomo C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Anonymous Business - 19/03/2018
« Good »

x

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENOIT R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
N Business - 15/03/2018
« smelly room, no air conditioning, not possible to book garage slot »

room was repelling = very bad smell, stains all over, air conditioning not working. i arrived in the afternoon and parked in the garage, so I was charged 14eur for it, but then I got out for dinner and when driving back the garage was full. person at the reception was not willing to help a lot, I had to claim in the morning to get the 14eur back. not acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLAS MR G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina

AccorHotels certified review
Maeve C. Business - 15/03/2018
« Very pleasant and professional »

Staying for one night for a business meeting. My only observation is in relation to the room key which did not work when I first went to the room.... I have had this experience before on previous stays in this hotel. The front desk staff are always extremely helpful and in this case they fixed the key immediately. However, it might be worth looking at the key enabling system to see if it needs to be fine-tuned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAEVE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Greg H. Business - 13/03/2018
« It was very nice. Maybe more options on food from the bar »

Location is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREGORY JAMES H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Anonymous Business - 11/03/2018
« Satisfied but disappointed at the same time »

The hotel is nice, staff smiling and welcoming. Unfortunately, as usual among accor hotels, different rules applied. Example i am a silver card holder and in most hotels (mercure, ibis..etc) i receive welcome drink but in this hotel i was told that my status was not eligible for that. I see that the rules accor club, like welcome drink, points gained ...etc, are applied as per the wishes of the hotels rather than the general rules set by accor hotels which is bad for the reputation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OZLEM B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Patrick O. Business - 09/03/2018
« Noisy and very small room »

I usually love staying in this Mercure hotel, but this time the room (513) was pretty small, there was a lot of noise coming from the bathroom (unhearable by day, but noisy by night when everything else's silent) The toilet flush got very noisy in the middle of the night for whatever reason The bathroom was cold The receptionist asked me the automatic question "was everything ok", but he was too busy to listen to my "no" and directly asked me for my credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK o., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina

AccorHotels certified review
Lee E. Business - 03/03/2018
« Very satisfying »

Very satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEE STEPHEN E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Nicola W. Business - 01/03/2018
« Gerat Service »

The function room and event catering were excellent with great support from the events staff (Beatrice and Celine) My room was fine - the only disappointment was in the restaurant in the evening. Service was very slow

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLA J MRS W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Dean Business - 17/02/2018
« All good. Staff really good, room as well, and the food. »

All good. Staff really good, room as well, and the food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEAN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Colin K. Business - 15/02/2018
« business stay »

Hotel, room and staff were fine. Very disappointing evening menu in the Restaurant. Food was pre prepared and re heated , subsequently my ham was cold in the middle and had to be sent back, the ham was so salty as to be virtually inedible. I would not expect this standard from an Ibis , let alone a Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Tbrasseur Business - 08/02/2018
« Good with a few small hickup's »

Very nice, quite & clean room, a good restaurant, smiling staff ... but pay attention to details. I was offered to use the express check-out ... but never received my invoice by e-mail, I had to send back a message ... The parking code was changed during my stay but I was not informed about it, was blocked at the exit gate were there is no microphone. Had to park the car again and go back to the reception ... under the rain, but more important loosing time ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear THIERRY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mbc Business - 05/02/2018
« Everything was great except the bar not always being manned. »

Very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Paul A. Business - 02/02/2018
« Very enjoyable, excellent service and great restaurant »

Excellent service and really impressed with the restaurant, great choice of food and a daily menu that changes. Compliments to the staff and chef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
E Business - 23/12/2017
« Worst staying experience in Accor Group »

Not too close to city center, not welcomed at front desk with cold reply, have been blocked by party groups(?) when arrived, loud and unsecured.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MING-JHE Y., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact us directly to report all détails that made you feel your experience so bad. Sincerely,

AccorHotels certified review
Tb Business - 14/12/2017
« A good experience »

Clean, quite & good size rooms. Good & diversified breakfast & dinner buffers. Hotel personal is always ready to help while keeping a smile on their face.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Grenoble Centre President. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

AccorHotels certified review
Roberta Business - 11/12/2017
« Extremely relaxing »

After working 10 hour days, it was a pleasure to unwind in this hotel and take advantage every morningof the sauna and jacuzzi!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERTA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

AccorHotels certified review
Esterel K. Business - 04/12/2017
« bien, pero menos bien que las otras veces »

Good experience as usual, only small comment on the restaurant... i'm sad that the concept has changed, i prefered the previous "a la carte" concept with a "plat du jour"... and i don't like to much the buffet concept for the dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESTEREL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

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