Hotel - Mercure Grenoble Centre Président hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Président hotel

4.0/5 427 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07pm-10pm monday to thursday
    • Opening hours : Week-end closed friday to sunday
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our restaurant will be closed at lunchtimes from July 23 to August 19, 2018. It will remain open in the evenings from Monday to Friday.

Hotel location

Our rooms

For your comfort, choose from our range of rooms, which have been entirely redecorated in a modern style: Standard Rooms, Privilege Rooms offering a wide range of services or spacious Junior Suites.

  • 105 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,286 reviews

Our guest reviews for Mercure Grenoble Centre Président hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 427 reviews
Ash Solo - 11/02/2019 AccorHotels certified review
« Loyalty pays off »

The check-in process was easy and the staff accomodating. As a Gold Le Club Accor member I did not even have to ask and had been upgraded to the Privilege Suite. The breakfast was nice though not exceptional but the hotel was happy for me to have guests (a per person cost was just added to my bill). I slept soundly in the Mercure bed and took advantage of having a free mini-bar. I was a little disappointed that the hotel was now charging for parking as I seem to recall that parking was free when stayed at the hotel previously. Overall, a good experience and the staff professional and accomodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHLEY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Antony W. Families - 04/02/2019 AccorHotels certified review
« Very good »

I would like to thank the receptionists who worked on the night sat 3rd Feb. Our flight home was cancelled and I had my 4 year old son with me and it was a very stressful situation. They were incredibly helpful and friendly. They are a credit to the hotel and hope that this email gets passed onto them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONY W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Euan M. Business - 04/02/2019 AccorHotels certified review
« Very good slight smell in then room upon arrival »

Drain smell in the room upon arrival (not reported as bearible)

Our hotel has responded to the review
Our hotel has responded to the review

Dear EUAN W MR M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jonb Business - 17/01/2019 AccorHotels certified review
« Good Quality Hotel in Grenoble »

nice greeting on arrival. Room had comfortable bed, good shower. bar & restaurant ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JON B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nat Business - 16/01/2019 AccorHotels certified review
« Large room, comfy bed, shower leaked, gym very small (max 4 people), sauna nice »

I stayed in the hotel for 4 nights. The bed was very comfortable. On my last morning, the shower leaked, which made all of my stuff that was on the floor (like my whole cotton toilet bag) soaking wet. Furthermore, the gym was a lot smaller in real life, than it looked like on the pictures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ron J. Business - 08/01/2019 AccorHotels certified review
« Great accomodations close to Caterpillar »

Great experience. One thing,,, there was a burnt up vehicle in the parking lot that raised some concern. I have stayed here before and had a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RANY HENRY J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the burt car, it belogs to a person living in the appartments next to the hotel : it has been removed now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 14/12/2018 AccorHotels certified review
« Acceptable but room for improvement »

Staff very good and friendly. Very comfortable bed I only had two hangers in the wardrobe, ok as I was on my own. The decoration and fittings are looking very tired and need some refurbishment There was a burnt out car in the car park all week. Doesn't give a good impression of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON N B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ramsés G. Business - 11/12/2018 AccorHotels certified review
« Good for a quick bussiness trip »

Is a nice place to rest back to work in a nice town but the room key gets damaged very easy and for the rest of the services most of the people speaks only the local language.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAMSES G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lee Couples - 29/11/2018 AccorHotels certified review
« Great stay with friendly staff at Grenoble »

Enjoyed our overnight stay at this Accor hotel. Room was clean, roomy enough and had a great view to Alps. Staff all around we're very friendly and helpful. Our included dinner and breakfast were lovely. The only complaint we have was the joined beds. Don't like those seams. Thought we'd reserved a double as opposed to a "zipper" bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEE T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Boso C. Business - 23/11/2018 AccorHotels certified review
« good services »

overall the services were good and the stuff was so friendly. The lifts are kind of old style and were not as smart as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR BOSO C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the lifts, they are regularily chechek, and we think about renovate them may be next year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 10/11/2018 TripAdvisor review
« Excellent for short stay »

Visit this hotel regularly. Nice privilege rooms, great size and nice extra's, coffee, tea, biscuits and mini bar free of charge. Reception staff very professional. Breakfast is excellent, lot's of choice and great quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilse T44 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Mélina

Mike Business - 07/11/2018 AccorHotels certified review
« OK, but... »

Ok/fair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Claus Business - 05/11/2018 AccorHotels certified review
« Nice hotel in a beautiful location »

Staff friendly. Hotel guestrooms are clear and of good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUS R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 31/10/2018 AccorHotels certified review
« Comfortable and Clean »

Shame that there were not any English Channels on the TV (apart from World News) Equipment in the gym was not very user friendly and the 2 stepper machines were not working

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Robert Business - 29/10/2018 AccorHotels certified review
« This visit was frustrating and not managed well by the hotel staff. »

When I arrived, the front desk staff told me there was parking available. I went to the parking lots and discovered there was no parking space available in either the surface lot or garage. When I returned to the front desk, the staff said there was a party at the hotel. Filling up your parking lots with people who are attending a party (not hotel customers) is a poor excuse and is poor management for the customers who are paying for a room. I had to take a risk and park in the parking lot for the apartments near the hotel and hope the car would not be towed. The clerk gave me a key that did not work. I returned and asked the clerk to reset the key. I went back to the room and there was a customer already staying in that room. The customer had a key number that matched my key number. That customer was upset. I went to the front desk (still carrying my luggage) and told the clerk there was a customer in the room. He did not believe me and asked if he could go upstairs to verify. I told him to get me another room. There was no food in the room snack bar. When I took a shower, I discovered a live insect inside my bath towel. I informed the manager and showed him a picture of the insect when I was checking out. He offered me a free breakfast. Management at this hotel needs improvement. There is no valid excuse for not having enough parking spaces. If you have more rooms than parking spaces, create more parking spaces – that is management’s job. The staff needs further training to manage assignment of rooms. The cleaning staff needs to do a better job of cleaning the rooms. Based on this experience, I have no further plans to stay at this hotel. I have also told my travel agent to avoid this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; We've heard about what happened during your stay : There was no parking spaces in the hotel lot, you are right, because there was an important diner Gala organized in our hotel; people attending that event also need a parking. Are those guests less important than another one ? We don't think so ; moreover, we found an alternative for your car. Then, you've been given a room key ; that didn't worked : Of course, it didn't worked, because you tried to open the wrong room, that's why there was someone Inside. When you've asked for a new key, you gave the wrong room number, and it wasn't asked on the most polite way. you should have accepted the night clerk to go with you the problem would have been solved. The guest you woked up, also complained about your behaviour, and how rude you spoked to her. Finally you had a room. At departure, the reception chief tried to understand what happened but you complained about the insect after check out not before. We apologize to be next to a park where insects live. When Windows are open, they can enter ; rooms shoud have been checked more acurately We understand that your stay was far from being perfect, and we were expecting your comments ; we are sorry that you were disapointed. Sincerely,

Sian Business - 23/10/2018 AccorHotels certified review
« It was good but I had to chase for my invoice »

It was good but I had to chase for my invoice after requesting quick check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Dear Madam,, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Philippe P. Business - 19/10/2018 AccorHotels certified review
« No surprise. Just like I've known the place for more than 20 years »

Friendly and business focused

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 18/10/2018 AccorHotels certified review
« Good stay »

The room was really nice and the food at the restaurant was good. The staff was extremely helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN LYNN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Csaba Business - 18/10/2018 AccorHotels certified review
« Good and reliable as always »

I got everything what I expected from the stay. It is a reasonable hotel at an acceptable price for the value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOZSEF CSABA V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Moshe G. M. Business - 16/10/2018 AccorHotels certified review
« Mr »

room was clean and serve the purpose. salad or vegetable for breakfast will score you higher ratings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAMIL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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