Hotel - Mercure Grenoble Centre Président hotel
Mercure Hotel Mercure Hotel

Mercure Grenoble Centre Président hotel

4.0/5 401 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07pm-10pm monday to thursday
    • Opening hours : Week-end closed friday to sunday
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our swimming pool is undergoing renovation work and will be closed throughout June 2018

Hotel location

Our rooms

For your comfort, choose from our range of rooms, which have been entirely redecorated in a modern style: Standard Rooms, Privilege Rooms offering a wide range of services or spacious Junior Suites.

  • 105 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,959 reviews

Our guest reviews for Mercure Grenoble Centre Président hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 401 reviews
Rob A. Couples - 07/08/2018 AccorHotels certified review
« Needs new air con »

Fairly modern hotel with friendly staff but the restaurant was closed so we couldn't eat there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. As far as we can see, some troubles occured during your stay. Once again we apologize and we will make all our best to solve these problems in order to improve our quality of guest experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nahum V. Business - 23/07/2018 AccorHotels certified review
« Very good »

Goos experience. Good facilities, breakfast at good level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAHUM V. LOZADA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Puren C. Business - 18/07/2018 AccorHotels certified review

I received this survey but I haven't received my receipt yet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PUREN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 09/07/2018 AccorHotels certified review

Lovely place to stay:-) highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. Business - 02/07/2018 AccorHotels certified review
« Good stay »

Hotel staff were good. Especially, the restaurant guys are really helpful. I'm a vegetarian, they help me prepare food without meat and vegetables, etc. Air condition was not working. I set the temperature at 15 deg C. Fan was blowing and no cooling at all. Gym is of no use at all. No Treadmill and the space looks very cramped. I was leaving early in the morning. It would be very handy & helpful to get to have packed breakfast in the morning. So need to search for restaurant. This will be great customer delight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amy L. Business - 26/06/2018 AccorHotels certified review
« Pleasant »

The hotel room was cosy, comfy beds and reasonably quiet. We were not told prior to arrival or upon booking that the jacuzzi would not be working. A couple of days into our stay we seen a few people using the Jacuzzi and we were not informed that it was in use...we had to go and ask for ourselves. Turns out we were allowed to use it even though the communication we received was that it would not be in use until next month? We were also not informed that the hotel restaurant was not serving food on the Sunday evening and had to venture out at a reasonably late time to find something to eat (supermarket was also closed by this time). Apart from this it was a really good stay but communication of vital information (we booked the hotel for the facilities you have to offer) would have been appreciated. Many thanks, Amy L..

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Milos K. Business - 18/06/2018 AccorHotels certified review

Hello, Could you please pass this message to adequate authorities. I was staying at Mercure Grenoble President from 4th of June to 8th (and had 3 dinners) of June in room 507. I was issued fast checkout and told I would be getting a receipts via mail. I never got any just satisfaction survey. I tried to contact Hotel via Accorhotels site no feedback. I need those receipts so I can claim my expanses. It was a business trip. Thanks for your response in advance. Best regards, Milos K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 07/06/2018 AccorHotels certified review
« Great service - I’ll be coming back »

I was traveling on business, but brought my family (husband and baby) with me. The staff was very accommodating, as always. Thank you for making our “work vacation” a very pleasant one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEGAN L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 28/05/2018 AccorHotels certified review
« Very good hotel, walking distance to city center »

Very good hotel, nice room, good bed, great shower, clean, friendly staff and tasty breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANE H MRS E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

232yxz Business - 30/04/2018 TripAdvisor review
« Not more than a 3 star hotel. »

Friendly staff, clean rooms, good beds. Worn out facilities, like elevators, gym... Housekeeping was not able to replace batteries of remote control in three days. Waiter in the bar was absent more than half an hour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 232yxz, Thank you for taking time to share your experience. We try to improve our facilities , in the coming month, sauna and jacuzzi will be refurbished, we already have a plan for the elevator. Regarding bar waiter, don't hesitate to ask at the reception because waiters often run between restaurant uspstairs. Nevertheless, for the remote, we apologize, after consulting our technic, it seems trouble went from the remote, note the batteries. We stay at your disposal for any further détails. Best regards

Amitabh S. Business - 23/04/2018 AccorHotels certified review
« Short and Comfortable »

The Premium Room was quite spacious and comfy. Lots of space and great facilities and free of cost mini bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMITABH S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dave C. Business - 28/03/2018 AccorHotels certified review
« Was a good stay »

The hotel is nice and clean, and in a good location for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID ALLAN MR C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

Holly Business - 23/03/2018 AccorHotels certified review
« Nice Hotel »

It was great. Only issue is that I wanted a rum and coke at the bar (as a mixed drink) and I had to pay for a rum (7.4) and the coke (4.5) - I assumed that the mixer was complementary. Breakfast was good. Free coffee in the lobby was nice. Room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOLLY SUSANNE E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

Anonymous Business - 23/03/2018 AccorHotels certified review
« Breakfast should be better »

Room and service staff: rate 9 Breakfast: rate 6 - variety could be increased Parking: rate 5 - too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giacomo C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

Anonymous Business - 19/03/2018 AccorHotels certified review
« Good »

x

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENOIT R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

N Business - 15/03/2018 AccorHotels certified review
« smelly room, no air conditioning, not possible to book garage slot »

room was repelling = very bad smell, stains all over, air conditioning not working. i arrived in the afternoon and parked in the garage, so I was charged 14eur for it, but then I got out for dinner and when driving back the garage was full. person at the reception was not willing to help a lot, I had to claim in the morning to get the 14eur back. not acceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLAS MR G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina

Maeve C. Business - 15/03/2018 AccorHotels certified review
« Very pleasant and professional »

Staying for one night for a business meeting. My only observation is in relation to the room key which did not work when I first went to the room.... I have had this experience before on previous stays in this hotel. The front desk staff are always extremely helpful and in this case they fixed the key immediately. However, it might be worth looking at the key enabling system to see if it needs to be fine-tuned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAEVE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

Greg H. Business - 13/03/2018 AccorHotels certified review
« It was very nice. Maybe more options on food from the bar »

Location is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREGORY JAMES H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Grenoble Centre Président. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélina

Anonymous Business - 11/03/2018 AccorHotels certified review
« Satisfied but disappointed at the same time »

The hotel is nice, staff smiling and welcoming. Unfortunately, as usual among accor hotels, different rules applied. Example i am a silver card holder and in most hotels (mercure, ibis..etc) i receive welcome drink but in this hotel i was told that my status was not eligible for that. I see that the rules accor club, like welcome drink, points gained ...etc, are applied as per the wishes of the hotels rather than the general rules set by accor hotels which is bad for the reputation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OZLEM B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Patrick O. Business - 09/03/2018 AccorHotels certified review
« Noisy and very small room »

I usually love staying in this Mercure hotel, but this time the room (513) was pretty small, there was a lot of noise coming from the bathroom (unhearable by day, but noisy by night when everything else's silent) The toilet flush got very noisy in the middle of the night for whatever reason The bathroom was cold The receptionist asked me the automatic question "was everything ok", but he was too busy to listen to my "no" and directly asked me for my credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK o., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Grenoble Centre Président. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina

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