Hotel - Mercure Aix Les Bains Domaine de Marlioz Hotel
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Mercure Hotel

Mercure Aix Les Bains Domaine de Marlioz Hotel

111 avenue de marlioz  CS 50146 
73100  AIX LES BAINS
FRANCE

452 reviews
TripAdvisor Rating Based on 452 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed 10  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:00
    • Opening hours : Week-end 11:00-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

The Institute & Spa will be closed from January 2 to 13, 2017

Hotel location

Our rooms

The hotel has 60 rooms with two comfort levels to meet your needs: "Superior" and "Privilege." Option of extra beds or connecting rooms by request at the time of reservation.All of our rooms have a balcony overlooking the park.

  • 60 rooms
  • 60 non-smoking rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,952 reviews

Our guest reviews for Mercure Aix Les Bains Domaine de Marlioz Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 452 reviews
AccorHotels certified review
Thor Couples - 05/07/2017
« Restful Stay with Great Service »

Staff were helpful and the rooms where very well appointed. What a find! Would highly recommend it.

AccorHotels certified review
Graeme T. Couples - 02/07/2017
« Hotel was great - weather was awful! »

We had a lovely stay at the Mercure Aix Les Bains. From our warm snd helpful greeting at Reception, lovely room, excellent dining, nice spa, to friendly and helpful room cleaner everything went very well.

AccorHotels certified review
Anonymous Business - 06/05/2017

Great, very welcoming convenient location good price, facilities good. Bar could have done with opening later as we arrived late 10:30pm, and wanted a nightcap.

AccorHotels certified review
Anonymous Families - 18/04/2017

Its not service of 4 stars: 1. When we came with suitcase and bags And 2 children nobody helped or proposed to help with a luggage not on check in and not in check out 2. Reception/ concierge level of knowledge of the area is 0 . 3.cleanes, is low , for 3 people we had 6 towels including those for the floor 4 restaurant level is very low, waiting time more then average ( dinner of 2 jours 50 min waiting for desert , situation that reported each time we came) Brackfast is good level but nobody clean the table before you live... 5.area is buitiful !!

AccorHotels certified review
Anonymous Business - 03/04/2017

personnel tres agreable

AccorHotels certified review
Anonymous Business - 19/02/2017

Cool hotel, I wish to spend more time there. Although it was very cold at night. Setting AC to 32C didn't do a thing. I guess it's maintained on hotel level. As I arrived just before midnight I didn't contact reception which I regret. Great breakfast, friendly staff.

AccorHotels certified review
Anonymous Business - 20/01/2017

First time in Mercure Hotel in Aix Les Bains - Ideal situation - very quite - comfortable room - excellent restaurant - only negative point - cold in the restaurant

AccorHotels certified review
Anonymous Business - 18/01/2017

everything was OK except the heating not really efficient and noisy.

AccorHotels certified review
Anonymous Couples - 31/12/2016

Great spa. Nice spacious rooms. Service in restaurant terrible. Food ok but not what I would expect from a Mercure hotel.

AccorHotels certified review
Anonymous Couples - 26/12/2016

Very nice big room, good meal in restaurant

AccorHotels certified review
Anonymous Solo - 28/11/2016

The staff of the hotel is very welcoming and extremely professional. The room has everything you need, including a kettle so that you can make your own tea. The breakfast has a lot of tasty options. The location is perfect for a quiet retreat, though away from the lake. The main attraction is the spa centre that is in a very good condition. The only problem was that the Internet stopped working in my room (number 119) - the hotel team tried to fix it immediately when the issue was reported, by despite trying their best they could not fix the problem. I will come back anyway.

AccorHotels certified review
Anonymous Business - 04/11/2016

Hotel forniture quite old, bathrooms old style without shower. Carpets. Smells old. Also italian TV channle necer working. A pity, as ai am in Aix few days ecery month, and the hotel is very close to my factory.

AccorHotels certified review
Anonymous Couples - 02/11/2016

tres bon weekend

AccorHotels certified review
Anonymous Couples - 19/10/2016

- nice big rooms - noisy towards the street - the preparation of the diner is quite modern

AccorHotels certified review
Anonymous Business - 14/10/2016

Not the first time and I will come back to this hotel for my coming business trip. Good welcome. Just one remark: The hot water was not easy to modulate

AccorHotels certified review
Anonymous Friends - 02/10/2016

Personnel charmant

TripAdvisor certified review
Family - 24/09/2016
« Was nightmares »

They triggered the fire alarm with out any information. So me and my wife we panicked and removed our important doc. And run away when the saw us they told us its a test you can go back to your room. After a five minutes one of the stuff opened the room on us and she said fire you have to go away. So again we took our papers and run downstairs for the Second time. When we go down. They told us again it is a test. What it's happening around. At the end i saw a tow par of chocolate and couple of water bottles as apologized. Really is this the way you treat your guests. So im waiting for follow up from your side

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We would like to thank you for taking the time to post your review. At Mercure, we strive to provide a high level of hospitality for every guest, therefore your feedback is important to us. Yet, we were surprised to read your comments as there is no record we can find of your stay in our hotel in september. Please do not hesitate to contact me at h2944-co@accor.com if you would like to discuss the matter further. With Warmest Regards, Marlène Vallier Responsable Commerciale

AccorHotels certified review
Anonymous Families - 14/09/2016

Experience was excellent. From the welcoming of the team to the breakfast to the spa.

AccorHotels certified review
Anonymous Couples - 10/09/2016

Everything was ok until check out when there was an issue with the bill , we tried to explain our concerns, but the receptionist response was don't have a go at me I'm tired! The problem was resolved but left us feeling that our stay had been ruined. I was not going to comment on our experience, but this was your second e mail asking for our views.

AccorHotels certified review
Anonymous Couples - 08/09/2016

A very pleasant stay. Only one small issue, elsewhere in other hotels in the Accor group, the welcome drink extends to two people , at your hotel it was only one drink. It is not a big thing but is a little anomalous. Even so we enjoyed our stay very much. We were on our way from Perpignan to Lausanne and it was a very enjoyable break in the journey.

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