Hotel - Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Hotel Mercure Hotel

Mercure Aix Les Bains Domaine de Marlioz Hotel

3.5/5 547 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Thalassotherapy centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
    • Solarium
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Roller-skating (Nearby)
  • Skiing  (Nearby)
    • Snow Skiing (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:00
    • Opening hours : Week-end 11:00-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The hotel has 60 rooms with two comfort levels to meet your needs: Classic and Privilege. Extra beds or connecting rooms are available on request at the time of reservation.All of our rooms have a balcony overlooking the park.

  • 60 rooms
  • 100% non-smoking hotel
  • 8 connecting rooms
  • Baby bed
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Bidet
    • Bathtub
    • Security peephole
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 2,907 reviews

Our guest reviews for Mercure Aix Les Bains Domaine de Marlioz Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 547 reviews
Janus C. Families - 12/07/2018 AccorHotels certified review
« Very disappointed »

We arrived at 10.30 having emailed the hotel requesting a twin room. They obviously ignored the email as we had a double room. It then took 30 minutes to sort out a new room and it didn’t have air conditioning! For a four star hotel this is poor. The bar was closed at 10.30, so no food. The whole hotel was very dated. We were charged for 2 people for breakfast when only one person actually had breakfast & the lady on reception said this was standard.

Maria Couples - 26/06/2018 AccorHotels certified review
« Beautiful domaine »

The hotel is located in a beautiful "domaine", with a large area for walks in the shade of robust trees. Hotel is a bit old, in need of modernization, and unfortunately the spa was closed which was not indicated in their website. The shared pool of Hotel Ibis Style - that also shares the "domaine" - was available but, as expected, packed. Very friendly staff, both in the reception and in the bar. Go up to the Mont Revard for an absolutely stunning 360° view of the mountains!

Anonymous Business - 25/06/2018 AccorHotels certified review
« Clean rooms. Friendly and accomodating staff. »

We arrived late and missed dinner. We were able to get something to eat in the bar. We accomodating.

Mario Business - 22/06/2018 AccorHotels certified review
« Uneventfull night »

Old style hotel, not maintained at all (stains everywhere, mix of materials, decoration of 60', not clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-les-Bains Domaine de Marlioz. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The team of Mercure Aix les Bains Domaine de Marlioz

B. Business - 25/04/2018 AccorHotels certified review

Nice people ice place

A. Business - 12/04/2018 AccorHotels certified review
« Good »

Nice welcome, nice room and breakfast. Some refurbishment work needed, as example carpets in corridors are really old and need to be changed.

Anonymous Business - 01/03/2018 AccorHotels certified review
« Welcoming and comfortable »

Overall a pleasant stay.

Tony Couples - 28/02/2018 AccorHotels certified review
« Very efficient »

Very professional and use of the pool etc was very good. Just a bit crowded. I would prefer a pool to be open at say 700 am as then as a business person I could swim before going to work. Opening at 900 is too late.Very efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Saint-Marcel Directeur général

Ronny Business - 28/02/2018 AccorHotels certified review
« extremely helpfull staff ! (reception late at night and bartender) »

- had some problems to get into the hotel, and staff was extermely helpfull - rooms could use refresment - breakfast was poor (cooked eggs did not really worked and only 1 toaster) - price/quality was not correct (price too high)

Paul Business - 26/02/2018 AccorHotels certified review
« Pleasant stay overall. »

Very good, attentive and friendly staff. Hotel / room was okay, if a little tired. Spa was nice not not quite the “fitness” facility I would have hoped. Restaurant very good, again staff very efficient and friendly.

Kim Business - 22/01/2018 AccorHotels certified review

It was quite a nice stay. I was happy !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gilles Saint-Marcel Directeur général

Anonymous Couples - 26/12/2017 AccorHotels certified review
« week-end de noel »

Tout simplement formidable.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Gilles Saint-Marcel Directeur général

Guillaume Business - 08/12/2017 AccorHotels certified review
« Rundown hotel »

Staying in this hotel was kind of a "back to the eighties" experience. Everything looked old and tired : the rugs, the elevator, the bathroom (special mention to the pull-up toilet flush handle, a system which I thought had been phased out some 20 years ago). Unpleasant smell everywhere, the smell of old hotels in need of a good refreshing. I will not stay another time in this hotel, which in my opinion does not deserve to be associated to the Mercure brand. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guillaume T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix Les Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Saint-Marcel Directeur général

Yodel1 Couples - 12/11/2017 TripAdvisor review
« Disappointing and desperately in need of refurbishment... »

Building out of the 80s. Shabby and run down. Carpets, paint, facilities, everything in need of refurbishment. Everything is or looks tired, even the staff. Asking €140 for a standard double incl. breakfast a night in such a place is more than steep. Thank you. Not again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yodel1, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix Les Bains Domaine de Marlioz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline Bazin

Annie Families - 09/11/2017 AccorHotels certified review
« A warm welcome is guaranteed! »

We found all the staff kind and considerate in their care for us. We had an elderly relation with us and they found us interconnecting rooms so that we could assist in her support. They organised a birthday celebration for one of our party, which she enjoyed greatly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gilles Saint-Marcel General Manager

Aurélie Couples - 06/11/2017 AccorHotels certified review
« exactly what expected »

Very nice stay in the hotel. The staff was helpful and welcoming, the room clean, comfortable and spacious, the breakfast really tasty with a lot of options to pick from. The spa center was enjoyable, a little small though but nothing negative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aurelie H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gilles Saint-Marcel General Manager

Us T. Couples - 24/10/2017 AccorHotels certified review
« Lovely Hotel Excellent Beds Very Strong Mildew smell in Bathroom »

Hotel is in a wonderful quiet location, the lobby, restaurant and common areas are very nice. The scent in the hotel is wonderful until.....the bathroom. If it hadn't smelled so bad, our stay would have been perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary J., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Saint-Marcel Directeur général

Charles K. M. Couples - 25/09/2017 AccorHotels certified review
« An excellent and comfortable base to tour the region »

Although the hotel in places is a bit dated, it is nevertheless a very comfortable place to stay, with large rooms that are clean and well appointed and with good large beds. The breakfast choice was excellent and the one evening meal we had in the restaurant was good quality and very reasonably priced. We found the staff to be very helpful and friendly. Overall a good place to stay and good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gilles Saint-Marcel Directeur général

MichelePura Business - 25/09/2017 TripAdvisor review
« Good but poorly managed »

Quiet hotel, pleasant green serroundings, nice though in need of better window frames. Convenient location, good restaurant at reasonable prices. Very kind personnell at reception and restaurant. BUT why not turning the heat on when outside the temperature is 5 degrees at night, and why renting a hall to a group to have a private dicoteque till 2.00 am, right under the hotel rooms. My room was vibtrating till they stopped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We thank you for taking the time to share your opinion. Rest assured that we take note of your remarks that are important to the entire team. We look forward to seeing you in the ibis Styles network, Regards, Marlene Vallier Sales manager

Couples - 25/09/2017 TripAdvisor review
« Excellent base for touring the region »

In common with others, I would agree that the hotel is a bit dated and could do with some refurbishment. However the rom was large, comfortable and and clean. Bed was large and very comfortable. Breakfast choices were excellent and the one evening meal we had in the restaurant was first class and good value. Reception staff were very welcoming and overall we found the staff helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marlene Vallier Responsable comerciale

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