Hotel - ibis Zurich City West
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Ibis Hotel Hotel

ibis Zurich City West Hotel

Schiffbaustrasse 11 
8005  ZURICH
SWITZERLAND

977 reviews
TripAdvisor Rating Based on 977 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Currency exchange

Leisure and activities

  • Outdoor playground for children
  • Football  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 155 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,858 reviews

Our guest reviews for ibis Zurich City West

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 977 reviews
AccorHotels certified review
David Couples - 15/09/2017
« Tops for the price »

Decent room and food. Nice friendly staff. Great.

TripAdvisor review
Business - 13/09/2017
« simple but fulfilling »

Good location in terms nearness to transport and down town. the interior decor is simple ...just as you need it. I love the morning breakfast. the egg boiler has to be replaced though. The hotel is worth the price. If you have anything to do at Technopark, Zurich, it should consider it,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isaac Thank you for your kind comments! We are very happy that you enjoyed your stay with us. Have a great day and see you hopefully soon. Best wishes, Kourosch Kangarlou - General Manager

AccorHotels certified review
Richard Business - 12/09/2017
« An ok stay »

Stay was good apart from a strange situation at breakfast

AccorHotels certified review
Cezar Business - 11/09/2017
« Good value for money. Some opportunities to improve. »

Location is great, place is clean and quiet, staff is excellent! Opportunities for improvement: - change cracked shower cabin. - change buffet menu every two days or more. - remove TV and include in-room ironing board and iron.

AccorHotels certified review
Fav Business - 10/09/2017
« Late checkout ignored, housekeeping just walks in »

The stay at your hotel was average. But I don't have much to say about that. You get what you pay for. What I find unacceptable is the total lack of preparation or information gathering of the reception desk and the improper and rude behaviour of the housekeeping service. I opted (and paid) for late checkout until 5pm. I had a 'do-not disturb' sign on the outside of my room, still your housekeeping service found it necessary to ignore for four (4) times the signs and my shouting to get out. At 2pm, 3 hours before checkout on my reservation, the reception desk started to nervously call my room to see when I would leave, while they could have easily seen on the reservation that I had 5pm checkout. Paying for late checkout was useless since your staff ignored any and all of the facts. Not only do I want a refund for this last day, I will also inform the 'introducer' to this room so that they can remove your hotel from their list of recommendations.

AccorHotels certified review
Nadya Couples - 05/09/2017
« Good price for Zurich with some caveats »

The room was a good deal for the price but the bed was very uncomfortable. The service at breakfast was not up to typical Swiss standards; while I was told that I could pay for breakfast at the end of my stay, the waitress interrupted me while I was in line putting food on my plate and demanded payment at that moment, causing me to hold up the line. She also did not speak German. Also, if you are truly interested in helping the environment, don't use plastic cups in the rooms.

AccorHotels certified review
Paloma Couples - 02/09/2017
« Colman »

Very nice experience.The bed was really comfortable and the breakfast excellent.

AccorHotels certified review
Shiv Solo - 02/09/2017
« Very Good »

Good stay. The staff at the reception and in the restaurant was really good.

AccorHotels certified review
Suleiman O. Couples - 01/09/2017
« Very happy »

I was very happy and pleased to do it again

AccorHotels certified review
Nick Families - 29/08/2017
« Nice comfortable stay but slightly spoiled by the breakfast experience »

It was a comfortable stay for my daughter and I. Safe and comfortable rooms, good location with easy access to public transport. The Breakfast however was a particular point of contention. on both mornings, I was admonished by one of the members of staff for not collecting a tray and then telling me to not to forget to put it on the trolley afterwards or sitting in the wrong place. on the second morning, I arrived at 9:55 and was informed breakfast was closed, even though I had begun to collect my food. The person concerned started putting the plates away and was very rude following me around telling me it was closed. I confirmed I had arrived just before breakfast ended. She then also came over to my table and kept telling me breakfast was finished but only did so after the last other person had left at 10:20. I felt that she just wanted to get things cleared away and get on with things and she confirmed that she wanted to set up for lunch. I appreciate that she has a job to do but felt she was rude and trying to pressure me to leave when I was enjoying my holiday. I spend a lot of time rushing to and from places and to have the chance to actually enjoy a breakfast without being rushed was spoiled by this person. I didn't get the name of the person concerned but it was a young asian woman. i wanted to let you know that all of your other staff were first class and i didn't let this spoil my stay but it was annoying after all of your other staff worked so hard and were very friendly.

AccorHotels certified review
Angir Couples - 27/08/2017
« Nice Stay »

Relaxing short stay at the Hotel. We have received the free shuttle bus to the airport which made our travel very convenient. I really would recommend this hotel to the fellow visitors.

AccorHotels certified review
Santi Families - 27/08/2017
« Friendly and comfortable. »

Very comfortable and the staff very friendly. But you need a microwave in the café. With a baby we must bold Water.

AccorHotels certified review
Sibylle P. Couples - 27/08/2017
« Mrs. S. P. »

A pleasant stay. The room was comfortable and clean and the bathroom was a good size. The decor, particularly the wood trimming on the ceiling by the window was tasteful.

AccorHotels certified review
Aleksy Business - 25/08/2017
« Exactly what I came there for »

I came there to sleep after business days, it was just perfect. Nice sheets, good cleaning service, I have absolutely no reservations.

TripAdvisor review
Family - 20/08/2017
« Not luxurious but clean and located in a trendy yet quiet part of town »

I use this hotel at least 3-4 times a year because the location is convenient and the price is reasonable by Zurich standards. The hotel is located close to restaurants/bars, a movie theater and also has lots of public transportation options. Uncomplicated staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace, Thank you for staying with us and leaving kind comments! We are very happy that you enjoyed your stay. Have a great day and see you soon. Kind regards, Kourosch Kangarlou - General Manager

AccorHotels certified review
Karel L. Friends - 18/08/2017
« Super »

Very nice :) very beutiful girl on lobby :)

AccorHotels certified review
Tony H. Business - 16/08/2017
« perfectly acceptable but not as good as the Pullman brand »

clean, spacious, comfortable and very friendly staff but lacking the small extras that make a great stay (e.g. lack of body lotion etc in the room)

AccorHotels certified review
Anonymous Friends - 16/08/2017
« Mr »

Baaaaaaaaaaaaaaddddd unclear payment options unclear checkout times, the room keys never worked. I had blood on my bed? The wall sockets were the wrong size even though you should be using the euro outlet. The beds moved all over the place.

AccorHotels certified review
Fredyanto Families - 15/08/2017
« Quick check in and check out and room is clean »

Room is clean and non smoking, and the hotel near to Bus/ Train station

AccorHotels certified review
Marina Couples - 11/08/2017
« Won't book it again »

Demerits for personnel, cleaning, breakfast, air conditioner in the room.

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