Hotel - ibis Zurich City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Zurich City West Hotel

4.0/5 1,073 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Currency exchange

Leisure and activities

  • Outdoor playground for children
  • Football  (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
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Hotel location

Our rooms

  • 155 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 2,741 reviews

Our guest reviews for ibis Zurich City West

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,073 reviews
Couples - 17/09/2018 TripAdvisor review
« Handily placed for airport and city centre »

Warm welcome from the team and an easy check-in. Hotel is less than 10 minutes walk from Hardbrücke which is one stop to the west of Zürich HB Main Station and the city centre. Through trains to the airport take eight minutes. Room was comfortable with a internet device provided for use. The breakfast, although plentiful, did not have the range we have been recently seen in at IBIS in other parts of Europe, the hot dish being only scrambled egg.

Do N. W. T. S. M. N. Friends - 13/09/2018 AccorHotels certified review
« IBIS staff made my Zurick in bad weather very comfortable .Always helpful and available. »

Location was great . Getting directions and using the transportation service was excellent. Staff member ,Uranis, was especially helpful. A few mornings the breakfast was unacceptable. Being American I was expecting sausage or bacon with my eggs for breakfast. Only cold cuts for breakfast was not sufficient. One AM no cooked eggs available at all. People were trying to cook the boiled eggs resulting in numerous broken , raw eggs all over the buffet table. Suggest a back up "chef" The Bread was great! Room and bed very comfortable. Over all good experience.

Aly V. Business - 13/09/2018 AccorHotels certified review
« comfortable »

recall where the hotel was located but over the years it was revamped I guess; also suggested this to a colleague who jetted over to ZH for business every now and then and he was happy about the choice. Walking distance from the Hardbruecke station and highways to head West where we had a meeting the morning after. Liked the fact that the room was cozy but not too much refurbished and very silent in the night; rooms seem to be isolated well w/o any noise interfering during sleep (a must if you have meetings early the morning after). Personnel was nice and professional (both front des & restaurant area) The garden is a plus, well isolated from the nearby traffic area Definitely a thumbs up experience

No N. Business - 10/09/2018 AccorHotels certified review
« Fabulous staff »

the best thing about the hotel was the staff, who were super friendly and nice. However, the electrical infrastructure was problematic. The small cluster of outlets did not allow for more than one foreign adapter. I was sharing a room with a colleague, and with 2 computers and 2 mobile phones it was impossible charge more than once device at a time. Combined with not being able to charge when we were out of the room, it was an issue. If reception has extension leads to loan, that would help a lot.

Ewih Business - 10/09/2018 AccorHotels certified review
« Mr »

It's was fantastique .

Timothy L. Business - 06/09/2018 AccorHotels certified review
« Hotel with reasonable service »

Comfortable with reasonable service

Mr G. Couples - 03/09/2018 AccorHotels certified review
« Mr G. »

The hotel nice clean staff friendly and helpful good food breakfast and evening meals. Could of done with a kettle in room though.

Anonymous Business - 30/08/2018 AccorHotels certified review
« according to expectations »

according to expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M. Thank you for taking the time to tell us about your experience at the ibis Zurich City West. We really appreciate it, as the opinion of our regular guest, like you, is very important to us, in order to keep on improving our quality and service. We are looking forward to welcome you again in our hotel. Kind regards and see you soon Orsolya Tobias, Assistant Manager

Jorge B. V. Couples - 30/08/2018 AccorHotels certified review
« A very good experience »

Even though a 2 star class hotel, our experience was very good: very good attention and service, clean room, very good breakfast. The only suggestion: provide the room with a security box.

Felicia C. Couples - 27/08/2018 AccorHotels certified review
« A very good hotel ! »

Everything was beyond expectations. Clean, very quiet,we asked a a quiet room and we received. The bed was good, tv was working good and lots of channels..etc. we really enjoy it .

Shubz Families - 27/08/2018 AccorHotels certified review
« A spacious and comfortable stay »

horel was really fast at check in and check on. Many staff members were very courteous. Would like to have the option of an electric kettle in the room available upon request (like the crib) if one is traveling with an infant to boil the drinkable tap water.

Tvs Business - 27/08/2018 AccorHotels certified review

Zoals Ibis. Niets meer en niets minder. You know what you will get.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning and thank you for your review and for having taken the time to comment your stay in our hotel. We are glad to count you as one of our regular guests and are looking forward to your next visit. Yours sincerely, S. Janet General Manager

Carol Families - 25/08/2018 AccorHotels certified review
« Mrs »

Comfortable hotel in a convenient area. Check in staff were very helpful and friendly.

M. Solo - 25/08/2018 AccorHotels certified review
« Solid performance »

Hotel and Service wer good. Compared to other locations (e.g. Stuttgart, Paris) IBIS City West seems expensive

Anonymous Business - 24/08/2018 AccorHotels certified review
« Basic »

The room are fine - basis but have everything one needs. My main issue is with the breakfast - I think it's rather poor in quality. There isn't anything healthy and everything is high sugar based (cererals, bread, croissants, fruit out of tin); I would prefer if this was improved - boiled / scrambled eggs, healthy cereals, fresh fruit etc. The glass bowls are really annoying as they stick together and are too small for a bowl of cereal...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your review following your stay in our hotel as well as for your impressions about our breakfast. This is constructive feedback to us and I am grateful for it. I will of course take the time to go through it with our restaurant team. This being said, I am taking the opportunity to mention that our fruit salad is done at the hotel on a daily basis with fresh fruits. At the moment, we are also having some scrambled eggs available. We hope to get another chance to welcome you in our hotel! Yours sincerely, S. Janet General Manager

Anonymous Families - 23/08/2018 AccorHotels certified review
« Not value for money »

- room cleaning and bed make up was not good - toilet maintenance was not good

Our hotel has responded to the review
Our hotel has responded to the review

Good morning and thank you very much for having taken the time to share your impressions here. I am sorry to hear however that your expectations with regards to the maintenance and the cleaning of the room was not up to your expectations. I have shared immediately your comment with our housekeeping and maintenance team. Such feedback is indeed for us very important and I am grateful you took the time to share this with me. Please allow me to present you my deepest apologies for the inconvenience that this might have caused you. We hope to get another chance to welcome you again in our hotel and organise for you a pleasant stay. Yours sincerly, S. Janet General Manager

Anonymous Business - 23/08/2018 AccorHotels certified review
« Great and professional experience! »

Great and professional experience!

Mr W. H. Couples - 23/08/2018 AccorHotels certified review
« MR W H. »

Very clean, comfortable room and extremely comfortable bed.

Udi Couples - 22/08/2018 AccorHotels certified review

Not enough towels. Reception staff extremely helpful and efficient.

Cb Friends - 21/08/2018 AccorHotels certified review
« Friendly and clean »

Most friendly staff, very clean, convenient, great breakfast

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