ibis Zurich City West Hotel 2 stars

TripAdvisor rating 4.0/5 1,163 reviews
ibis Zurich City West
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Hotel extras

  • Good location in a trendy quarter

  • Free Wi-Fi throughout the hotel, underground paid parking and 24-hour reception

  • Restaurant with international cuisine, Bar with snacks and drinks around the clock

  • Good transport connections - 600 m from Hardbrücke station and 150 m from Technopark tram stop

  • Zurich Airport and the city center are reachable within 10 minutes by train (direct)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Outdoor playground for children
  • Football (Nearby)

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005
zurich
switzerland

Tel: +41442762100

Fax: (+41)44/2762101

Contact email

Check-in from 12h00

Check out up to 12h00

  • IBIS ZURICH CITY WEST :   NO. 54 Escher-Wyss Pl.

  • Tram No13 :   No 13 Escher-Wyss Pl.

  • Tram No4 :   No 4 Technopark

  • By plane

    ZURICH INT. AIRPORT At 8km / 4.97 miles

  • By train

    HAUPTBAHNHOF ZUERICH At 2km / 1.24 miles

  • By train

    TRAINSTATION HARDBRUECKE At 0.8km / 0.5 miles

  • By train

    ZURICH/ZUERICH At 2km / 1.24 miles

GPS :47.388973, 8.51714

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with twin beds (31x79 inches [80x200 cm]), new sleep-easy concept

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Room with 1 double bed (63x79 inches) + 1 single bed (31x79 inches), new sleep-easy concept

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Standard Room with 1 double bed (63x79 inches [160x200 cm]), suitable for disabled guests

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Experience true Swiss tradition in our cozy Swiss Bistro, with decor featuring cows, bells and chalets. You'll be truly spoilt by our authentic Swiss cuisine and range of drinks; we leave no stone unturned.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Zurich City West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,857 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,163 reviews

Dissatisfied

Customer review rating 4.2/5

Anonymous Solo - 04/11/2019 Confirmed reviews AccorHotels

No heater and there is a maintenance loud sound from 08:00-16:00 couldn’t sleep in the morning and was noisy in afternoon

Everything I want from one hotel experience

Customer review rating 4.2/5

Veljko Business - 30/10/2019 Confirmed reviews AccorHotels

I love the breakfast, I love that you have lactose-free milk (thank you for that!!! I've been to some 4* hotels that didn't have this!), I love the rooms, the friendly staff, the cleanliness, the outside area... What would bring this rating to 10: - Scrambled eggs taste somehow "funny" (like it's from powder? is it really?) not that terrible, just.. unusual - The power plug in rooms is way too far away from the bed (can't charge phone at night) - The shower doors don't close well in most of the rooms I've been to, resulting in a puddle of water after taking a bath... But in general, I'm very satisfied with my experience. Please stay the best!

Dear Veljko, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as well as it will help to improve the quality of our services. Let me tell you that our scrambled eggs are not made of powder, I will forward this comment to our chef. As I will also forward the other critical points to the responsible teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Assistant General Manager

Simple short stay near the train station

Customer review rating 4.2/5

Brandon Families - 30/10/2019 Confirmed reviews AccorHotels

It was a simple and nice stay at the hotel which is about 3 minutes walk and 1 stop away from the Zurich HB station. Room and toilet were clean and the housekeeping team has done a good job in making our beds and keeping it clean. Only thing I would like to have is a mini bar chiller to keep some of our items cool. Overall still a nice experience stay with you.

Quite satisfied

Customer review rating 4.2/5

Luigi C. Business - 29/10/2019 Confirmed reviews AccorHotels

Quite satisfied about the say at your hotel. Room was clean, the shower door was not closing too well so water was going over the floor. Breakfast is good. Staff is very kind and professional. Thank you.

Dear Luigi C., We very much appreciate your feedback regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback. Thank you regarding the information of the shower door. I have forwarded the information to our Technic department. We hope to welcome you again, soon. Sincerely, Julia Assistant General Manager

A value For Money hotel but with high standards

Customer review rating 4.2/5

Tess N. T. Families - 22/10/2019 Confirmed reviews AccorHotels

We had delightful stay with clean room, sufficient amenities, good bfreakfast and customer service. Location was perfect to all destination. Definitely worth recommending

Dear Tess Ngan T., We very much appreciate your review. It is a pleasure to read that you have enjoyed your stay with us. I hope we can welcome you again at the ibis Zürich City West. Sincerely, Julia Assistant General Manager

Mrs

Customer review rating 4.2/5

Valentyna Families - 22/10/2019 Confirmed reviews AccorHotels

The stay was great, I felt expected and welcomed. The welcome drink came in handy too. Nice location, nearly in the centre, at least not far from the city centre.

Enjoyed our stay

Customer review rating 4.2/5

Chelliah S. Couples - 20/10/2019 Confirmed reviews AccorHotels

Ibis Zurich city west is in great location

Dear CHELLA S., We very much appreciate your comments regarding your stay at the ibis Zurich City West. It is always a pleasure to receive positive feedback of the location of our hotel Ibis Zürich City West. W are near to the public transport just around the corner. With good restaurants and bars nearby. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards Vanessa M. Front Office Shift Leader

Relaxing

Customer review rating 4.2/5

Federico Business - 20/10/2019 Confirmed reviews AccorHotels

Everything really ok, except for the the initial online booking

Dear Federico, Thank you very much for posting your thoughts on here. I am very sorry that you had problems with the booking. But I am glad to hear that you could enjoy your stay with us. We hope to welcome you again at the ibis Zürich City West. Sincerely, Julia Assistant General Manager

Guaranteed quality, simple but sufficient

Customer review rating 4.2/5

Ah Families - 13/10/2019 Confirmed reviews AccorHotels

Clean, streamlined and quiet. We’ve stayed here often and it ticks a lot of boxes for a simple, uncomplicated, reasonably priced hotel in Zurich. The hotel is starting to wear a little bit around the edges in the rooms. An extra bin in the bedroom would help as would a kettle.

Dear AH, Thank you very much for taking the time to write a comment about your stay with us. We are glad that you enjpyed your stay. Unfortunately we don`t provide kettles in the room. But there is the possibility to receive a kettle at the Rezeption for your stay. Just ask our staff next time. Thank you again for sharing your experience. Sincerely, Julia Assistant General Manager

Nice welcome; very clean room

Customer review rating 4.2/5

Jean P. Z. Business - 11/10/2019 Confirmed reviews AccorHotels

Pleasant reception; good facilities; good service in restaurant; simple, but functional room. Great for short stays.

Dear Jean Pascal Z., Thank you for choosing and reviewing the ibis Zürich City West. We are glad to receive such a positive Feedback, especially regarding the amazing service of our team. This is what motivates us the most. We hope your next visit will be as pleasant as the previous one. Kind regards, Julia Assistant General Manager

As expected

Customer review rating 4.2/5

Anonymous Solo - 10/10/2019 Confirmed reviews AccorHotels

Room was pretty much as expected, though I miss the carpet Ibis rooms used to have. Reception was exceptionally helpful, providing a power adapter on loan to replace the European one I had that wouldn’t fit the smaller Swiss sockets.

Dear Guest, We very much appreciate your review. It is always a pleasure to receive positive feedback. Especially that our staff was very helpful. I am sorry that you missed the carpet. This is something we unfortunatelly cannot Change. We would be happy to welcome you again soon. Kind regards, Julia Assistant General Manager

Clean tidy and good helpful staff.

Customer review rating 4.2/5

John S. Business - 04/10/2019 Confirmed reviews AccorHotels

Not as expensive as most, this was in a good location to get to the different areas of Zurich. Good clean hotel, nice beds, large rooms. Clean rooms and with everything expected. Staff great. Lift was tiny, not for the claustrophobic, and very slow.

Dear John, We appreciate you having taken the time to review our hotel. We are very happy to hear that you enjoyed your stay with us and were especially pleased about the service quality of our staff, the convenient location of the hotel and the tidiness of the rooms. For the less enjoyable elevator experience we would like to apologize. We hope to welcome you back soon and wish you a good day. Kind regards, Your ibis Zurich City West team

It was nice n satisfied

Customer review rating 4.2/5

It's W. N. E. Families - 03/10/2019 Confirmed reviews AccorHotels

Good response from reception, while check in and check out not used any other services

Dear Guest, We very much appreciate your kind review regarding your stay at the ibis Zurich City West. It is a pleasure to hear that you have enjoyed our service at the reception. Thank you again for sharing your e., and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Assistant General Manager

ok

Customer review rating 4.2/5

- Business - 01/10/2019 Confirmed reviews AccorHotels

It would be good to have a small fridge and boiling (water) kettle in the room. The room was rather small but it was sufficient.

Good morning, thank you very much for having filled in our satisfaction survey and for having left some additional comments. It is true that the kettle and the fridge do not belong to the ibis standards here. This being said, we have a couple of kettles at the reception which we are happy to lend to our guests. Additionally we do have a fridge where we would be glad to keep some of your belongings if necessary. I hope we will have the opportunity to welcome you once again in our hotel. Yours sincerely, S. Janet General Manager

practicable

Customer review rating 4.2/5

Anonymous Business - 30/09/2019 Confirmed reviews AccorHotels

the hotel is near Toni-Areal , so very practicable. It was quit , the breakfast was nice too and the employers very friendly.

Dear guest, Thank you for your kind review. The Toni-Areal is one stop from the Technopark, with the tram nr. 4. By walk they takes you about 7 min. It's nice to know that you enjoyed our continental buffet. Our staff will be happy to know that you enjoyed their service. Warm regards, Vanessa Front Office Shift Leader

Great

Customer review rating 4.2/5

Marguerat Couples - 24/09/2019 Confirmed reviews AccorHotels

Not first time I stay there - beds are always confortable, good shower...not far from center.

Dear guest, Thank you so much for your positive feedback. We are happy that your stays have met your expectations and that you have been especially content about the comfort of our beds and the hotel's location. We already look forward to welcoming you back again. Kind regards, Your ibis Zurich City West team

Good location, some issues on stay which are easy to fix

Customer review rating 4.2/5

At Business - 24/09/2019 Confirmed reviews AccorHotels

The location was very close to the tram and short journey from the main station. The welcome was warm and helpful. Had a major difficulty that despite checking before booking, the restaurant did not know which food was gluten free for evening meals or breakfasts and actually what was gluten. The next door restaurant was better with the main dishes labelled, but waiting staff were bit familiar with what gluten was and what it can be in to advise on any other items. It meant leaving the hotel super early in the morning to get GF breakfast in the city instead which was a shame when paying more for an Accor hotel and close to where I had meetings and visits. This was very unfortunate and had I known I would NT have picked an Accor Hotel which I have tended to book with as food labelling and allergy provision has previously been very good. The rooms were ok. The shower was good and sufficient pressure and temperature, possibly aided by being on the top floor. The beds though comfortable had a major design floor as the top mattress kept slipping off the bed, something others have reported. The mattresses were not easy to realign and I had sympathy with housekeeping staff who had probably had similar problems when making the bed, and hence the mattress tended to hang well over the edge. I did raise this at the time and the GF issues. Do check the reservation system and have a copy or screenshot of what you have paid. When I arrived the reception thought I had to pay the full booking amount and not just the amount for local taxation. It was not very clear on the site in some places. The receptionist was very helpful and I had already raised a query with Accor about this before and after arriving. Not had a reply to date. On check out date the invoice I was emailed said I had to pay for the booking but on querying this found this was incorrect. On coming home I found Accor had charged my credit card in full before my departure. All this should be simple to resolve in the systems and giving clearer info on the booking details for the local hotel. I could easily have paid twice if not three times in error. For those using the WiFi, it will not support some mobiles and you will get an error. Note it is also an unsecure network though you do have to sign-in.

I have no complaint, all was very pleasant

Customer review rating 4.2/5

Gunther Z. Business - 22/09/2019 Confirmed reviews AccorHotels

Good staff, NOW good breakfast, everything runs really well.

Home away from home, restful sleep, fantastic service !

Customer review rating 4.2/5

Marion Business - 19/09/2019 Confirmed reviews AccorHotels

This is my home away from home, from the friendly team, streamline arrival and checkin process, to comfortable sleep, fabulous range of breakfast options and closeby to transport and work areas. I highly recommend staying at ibis Zurich City West.

Dear Marion, Thank you for sharing your thoughts about the ibis Zurich City West. We are more than happy that you have enjoyed your stays with us. We will forward your compliments to our staff. They will serve as an encouragement as we continuously strive to improve our services. We would like to thank you again and hope you will visit us, "your home away from home", again in the near future and wish you all the best. Kind regards, Your ibis Zurich City West team

convenient

Customer review rating 4.2/5

Elaine B. Couples - 17/09/2019 Confirmed reviews AccorHotels

helped us enjoy our visit to Zurich

Dear Elaine B., Thank you for choosing the ibis Zürich City West for your stay. It is always a pleasure to receive positive feedback. We are happy that we could help to make your visit in Zürich even more convenient. We hope you stay with us again, when you come to Zürich next time. Kind regards, Julia Assistant Manager
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