ibis Zurich City West Hotel 2 stars

TripAdvisor rating 4.0/5 1,140 reviews
ibis Zurich City West
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Hotel extras

  • Good location in a trendy quarter

  • Free Wi-Fi throughout the hotel, underground paid parking and 24-hour reception

  • Restaurant with international cuisine, Bar with snacks and drinks around the clock

  • Good transport connections - 600 m from Hardbrücke station and 150 m from Technopark tram stop

  • Zurich Airport and the city center are reachable within 10 minutes by train (direct)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Outdoor playground for children
  • Football (Nearby)

Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005
zurich
switzerland

Tel: +41442762100

Fax: (+41)44/2762101

Contact email

Check-in from 12h00

Check out up to 12h00

  • IBIS ZURICH CITY WEST :   NO. 54 Escher-Wyss Pl.

  • Tram No13 :   No 13 Escher-Wyss Pl.

  • Tram No4 :   No 4 Technopark

  • By plane

    ZURICH INT. AIRPORT At 8km / 4.97 miles

  • By train

    HAUPTBAHNHOF ZUERICH At 2km / 1.24 miles

  • By train

    TRAINSTATION HARDBRUECKE At 0.8km / 0.5 miles

  • By train

    ZURICH/ZUERICH At 2km / 1.24 miles

GPS :47.388973, 8.51714

Currently, close to our hotel

Grossmünster, cathedral of Zurich, visit

From 01/01/2019 to 31/12/2019

At 2.9 km

Zurich Zoo visit

From 01/01/2019 to 31/12/2019

At 4.3 km

Zürich Openair Festival

From 21/08/2019 to 24/08/2019

At 6.1 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Room with twin beds (31x79 inches [80x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Room with 1 double bed (63x79 inches) + 1 single bed (31x79 inches), new sleep-easy concept

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed (63x79 inches [160x200 cm]), suitable for disabled guests

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

Experience true Swiss tradition in our cozy Swiss Bistro, with decor featuring cows, bells and chalets. You'll be truly spoilt by our authentic Swiss cuisine and range of drinks; we leave no stone unturned.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Zurich City West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,533 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,140 reviews

Could have been better

Customer review rating 4.2/5

Noor Friends - 08/07/2019 AccorHotels certified review

We had a problem in the parking as we paid for it and the they told us there is no available parking because also normal people can park there !

Dear Noor, Thank you very much for having taken the time to fill in our survey. I am sorry to hear however that there has been some miscommunication about the parking possibilities at the hotel. It is true that it is open to non-residents as well. Please allow me to present you my apologies for this unfortunate experience. I hope this did not prevent you from spending a pleasant weekend in Zurich. We hope to get another chance to welcome you in our hotel. Yours sincerely, S. Janet General Manager

The door issue

Customer review rating 4.2/5

N. L. L. Families - 05/07/2019 AccorHotels certified review

We cant open the door. We have to reset the card at the counter.

Good morning, I am grateful that you took the time to fill in our survey and share here your impressions about your stay in our hotel. Please allow me to present you my apologies with regards to the key card situation. I can very well understand how irritating this must have been and I cannot apologize enough for the discomfort that this might have caused you. I hope this did not prevent you from enjoying your stay in our hotel. We would love to have the opportunity to welcome you again soon. Yours sincerely, S. Janet General Manager
Customer review rating 4.2/5

Nicolas Couples - 02/07/2019 AccorHotels certified review

Good experience

Dear Nicolas, Thank you very much for the generous rating and your kind review. It is always nice to receive positive feedback. Hopefully, we will get to see you again soon. Have a lovely weekend! Kind regards, Your ibis Zurich City West-Team

Satisfied

Customer review rating 4.2/5

Menard Solo - 29/06/2019 AccorHotels certified review

Great team ready to help at any time especially for me who was a foreigner. The rooms are clean towers are proper. The only issue with me was the breakfast not being varied

goog

Customer review rating 4.2/5

Etienne P. T. Business - 29/06/2019 AccorHotels certified review

It was a nice, calm and professional experience from the hotel. very experienced personnel, ready to inform and assist the customer

Good morning, thank you very much for having filled in our satisfaction survey. Thank you as well for your compliments about your experience in our hotel. Despite your kind words, is there any reason that might justify the 6 out of 10 for your global experience here with us? We are always grateful for some detailed feedback which is always giving us an opportunity to improve. Feel free to simply reply to this email to provide me with some further information. Thank you in advance. Yours sincerely, S. Janet General Manager

Hot tired and frozen pizza

Customer review rating 4.2/5

Iain C. Business - 29/06/2019 AccorHotels certified review

Ok so was very hot in Zurich but ac never got cold. Pillows are awful in the heat as heat up. Food at bar terrible pizza was not fresh but I assume heated from frozen. Thank god for the restaurant in the area. Never again. On the positive staff very friendly

Good morning, thank you very much for having filled in our survey although I am deeply sorry to hear that your experience with us was not entirely satisfactory. This type of feedback (should it be with regards to the pizza or the pillow) is always very useful to us and can help us make the necessary changes for the future in order to better satisfy our customer. Please allow me to present you as well my apologies for the discomfort caused by the very high temperatures in the city of Zurich at the time of your stay. Meanwhile our air cooling system has been completely re-checked and this should definitely help us cope with any further big heat wave. This being said, I am really sorry about the fact that this impacted unfortunately the comfort of your stay in our hotel. Thank you one again. I am always grateful for such feedback which can of course only help us to improve. Yours sincerely, S. Janet General Manager

adequate

Customer review rating 4.2/5

Lc Business - 28/06/2019 AccorHotels certified review

business trip . so really a good place to shower, work and sleep.

as expected

Customer review rating 4.2/5

Karina L. Business - 25/06/2019 AccorHotels certified review

was only sleeping at my room, clean and equiped with the things I needed.

Dear Karina, Thank you for having taken the time to review our hotel. We are pleased to see that we met your expectations. Nevertheless, we continuously strive to better the service quality for our guests so it would be a help to tell us what we could do so. We hope we will be able to welcome you again in the future. Kind regards, Your ibis Zurich City West team

Breakfast never ready ontime!

Customer review rating 4.2/5

Naam Couples - 25/06/2019 AccorHotels certified review

Hotel breakfast never ready on-time during my stays. Can not made check-in online prior my stay. Not impressed as my other stay at Ibis in Amsterdam and London.

Good evening, Thank you very much for having taken the time to fill in our survey. I am sorry to hear however that on a couple of points, your expectations have not been met. Would you care in providing me with some further details as to what you feel was not ready on time for breakfast (by simply replying to this email). This is definitely a point which I wish to address with our team here at the hotel and I would be happy to know about the situation a bit more specifically. In any case, please allow me to present you my apologies for the inconvenience that this might have caused you. I am slightly surprise at your comment related to the wifi. We provide our guests with a login which can be used for up to 3 devices. We are of course more than open to provide an additional code should you have some more devices. Once again, thank you for your review. Such comments can always help us improve and we will do our utmost to better satisfy you upon your next visit. Yours sincerely, S. Janet General Manager

Convenient to train, good value

TripAdvisor rating 4.0/5

11WayneN Business - 25/06/2019 TripAdvisor review

Zurich is an expensive city to travel. I've stayed at this hotel 3 times now and have been happy with the room and the service. There are enough restaurants close by and the train gives very convenient access to downtown.

Dear Wayne, thank you very much for having taken the time to share here your feedback about your experience while staying at the ibis Zurich City West. It is nice to hear that you are coming back to us on a regular basis. See you upon your next visit. Yours sincerely, S. Janet General Manager

Pleasant & comfortable stay, with good breakfasts and meals

Customer review rating 4.2/5

Steve G. Business - 23/06/2019 AccorHotels certified review

Awesome staff, who are professional, courteous and always helpful. The rooms are smallish, but very comfortable. Really enjoyed the breakfasts.

Nice place . Professional Employees

Customer review rating 4.2/5

Al H. Y. Families - 22/06/2019 AccorHotels certified review

I love it .. Everything are more than what I expected Frendely Employees and easy to explain everything for us

Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Everything was fine but for the lack of power points in the room.

èxcellent location very friendly and helpful staff

Customer review rating 4.2/5

Emer Business - 13/06/2019 AccorHotels certified review

Location perfect for business, travel and down time purposes, staff very friendly

Dear Emer, Thank you very much for the lovely review, we are happy to hear that you had a pleasant stay with us. We hope to see you again soon and wish you an excellent week! Kind regards, Your ibis Zurich City West Team

Adequate

Customer review rating 4.2/5

Oliver G. Business - 11/06/2019 AccorHotels certified review

Good for the most part, however whilst I understand that live music may be an attraction to some for myself, who had travelled to zürich to sit my final exam, it was quite disturbing during the night and had I have known there was live music on I would have chosen another hotel

Dear Guest Thank you for taking the time to write us. I am very sorry to hear that you were disappointed with your stay regarding the music, but of course I can understand. Hopefully you passed your exam and next time you can enjoy the music with us. We are looking forward to it. Sincerely, Orsolya Tobias, Assistant Manager

Excellent

Customer review rating 4.2/5

Anonymous Business - 06/06/2019 AccorHotels certified review

Excellent

Dear Guest Thank you for choosing our hotel and for the positive feedback. Hopefully we can welcome you again in the future! Best wishes, Orsolya Tobias, Assistant Manager

Not clean and bad smell om room

Customer review rating 4.2/5

Anonymous Couples - 04/06/2019 AccorHotels certified review

First we get a room that was not clean on the bed. We get new room, but there was not good smell, both in room and bathroom. dust somewhere also. Not good

Dear Guest Thank you very much for your review and please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I will inform our gouverness about this, to make sure this does not happen in the future. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orsolya Tobias, Assistant Manager

Excellent service close to city centre

Customer review rating 4.2/5

Purpleprincess Couples - 04/06/2019 AccorHotels certified review

Great welcome, friendly staff, very clean and comfortable room, parking under hotel

Dear guest, thank you very much for your positive feedback and for your stay. I'm happy to hear you appreciated our staff and rooms. We are looking forward to your next visit. Kind regards, Orsolya Tobias, Assistant Manager

Good!

Customer review rating 4.2/5

Murilo B. Couples - 26/05/2019 AccorHotels certified review

Rooms cleanliness is excellent! Rooms are tidy and spacious enough. Breakfast is quite expensive but fair. Staff is courteous and friendly. Location is ok. You need to take the tram (10min) to reach to the city center. The water is quite expensive at the hotel.

Dear guest, We really appreciate that you took some of your time to write back to us about your stay in our hotel. We are happy to hear that you found our rooms to be spotless clean, spacious and cozy! One of our primary goals is to make everyone feel like they are at home, and we are glad to hear that that was true in your case. We are also glad to hear that you have enjoyed our delicious breakfast! Our staff also thanks you deeply for your kind word. As for the location, it is true that you can reach the city center really quickly. We have tram and train stations just around the corner and even on foot, the city center is just 20 minutes away. Our tap water is also perfectly clean, which is a good alternative to bottled water which is in overall very expensive. We wish you a lovely day and we thank you again for your honest feedback. Hopefully, we will see you soon again. Best regards, Your Ibis Zürich City-West team

Clean, quiet and close to airport transportation.

Customer review rating 4.2/5

Tom R. Solo - 24/05/2019 AccorHotels certified review

Reception personnel are very friendly and helpful.

Dear Tom, Thank you for taking some of your own time to review your stay in our hotel. We are glad to read that you have enjoyed your stay in our hotel and that you found our location to be convenient. Keeping everything nice and clean is also one of our top priorities, and we are really happy to hear that you found that out to be true. Our staff also thanks you deeply and appreciates your very kind words. We wish you a lovely day and we truly hope to see you again soon. Best regards, Your Ibis Zürich City-West team
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