ibis Zurich City West 3 stars

Customer review rating (ALL Rating) 4.2/5 1,362 reviews

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Description

Hotel extras

  • Hygiene concept: ALLSAFE certified hotel

  • Easily accessible from the city center and airport

  • Perfect location in a trendy area

  • Sweet Bed by ibis offers absolute sleeping comfort

  • Cozy sun terrace in the quiet courtyard

Our accommodation(s)

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Hotel location

ibis Zurich City West

Schiffbaustrasse 11
8005 ZURICH
Switzerland

GPS:47.388973, 8.51714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,362 reviews

TripAdvisor Rating  4.0/5  1,235 reviews

Good Stay

Customer review rating 5.0/5

Uday K. Couples - Confirmed reviews ALL

Roome were nice and clean

Dear Uday K., thank you for your amazing feedback! We are delighted to hear that you enjoyed your stay with us and that you found our rooms nice and clean. We hope to welcome you back soon. Best regards, Julia Pfleiderer, Deputy Manager

Great hotel in a great location

Customer review rating 5.0/5

Angela H. Couples - Confirmed reviews ALL

We loved staying at Ibis Zurich City West. The staff are excellent - so friendly and helpful. The location to get into the old town/water/touristic area is perfect. Take tram 4 into the old town. Also, try the beer tasting offering at the bar. Really good! The room was super comfortable, clean, and the beds are very comfortable. We highly recommend this hotel!

Dear Angela H., thank you for choosing to stay at Ibis Zurich City West and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our great location, comfortable rooms, and the beer tasting offering at the bar. Our team strives to provide excellent service to all our guests. We appreciate your recommendation and look forward to welcoming you back in the future. Warm regards, Christophe B. General Manager

Great value for money

TripAdvisor rating 5.0/5

Stella C Friends getaway - TripAdvisor review

A very good option, if you want to stay somewhere nice for a reasonable price. Clean and very comfortable rooms. Very friendly staff. The neighborhood offers several options for food and drinks, but it’s also really easy to access the city center by public transport (or even on foot, as it is only 30’ to the Central station). Will definitely stay there again next time I visit Zurich.

Nice hotel

TripAdvisor rating 5.0/5

citranurwani Solo travel - TripAdvisor review

This is cheap and nice hotel. Even though it is quite far from the station, but the things around is quite complete. It is far from the city centre (old zurich). But will take you a minutes there by trem. The room is quite large for solo travelling and it notes that it is accor hotel group but your point will not be added by staying here. The staff here is also very friendly and nice.

Bad Experience

Customer review rating 1.5/5

Giovanni S. Families - Confirmed reviews ALL

No Parking Area to access the Reception before Check In and Bad Checking Experience

Dear Giovanni S., We sincerely appreciate you taking the time to provide us with your feedback. We extend our apologies for any inconvenience you may have encountered during your recent stay. It is disheartening to learn that the parking options did not meet your expectations. We understand the importance of a seamless check-in process and strive to provide convenience for our guests. We would like to clarify that there is a designated drop-off area in front of the hotel for quick check-ins. Alternatively, our garage is available for direct parking upon arrival, ensuring easy access to the reception area. We regret if these options did not adequately address your needs. Furthermore, we apologize for any shortcomings you experienced during the check-in process. Your feedback is invaluable to us, and we would greatly appreciate any specific details you could provide to help us improve our services. Please be assured that your feedback will be carefully considered as we continue to enhance our guest experience. We are grateful for your patronage and hope to have the opportunity to welcome you back in the future. Warm regards, Julia Pfleiderer Deputy General Manager

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Other web-users rate our hotel

  • 552 reviews 8.8/10 Location
  • 798 reviews 6.2/10 Room
  • 703 reviews 7.6/10 Service
  • 22 reviews 6.2/10 WiFi
  • 425 reviews 4.9/10 Comfort
  • 351 reviews 7.3/10 Breakfast
  • 319 reviews 7.8/10 Cleanliness
  • 83 reviews 5.7/10 Food

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