Hotel - Mercure Hotel Garmisch-Partenkirchen
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Mercure Hotel

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2  Bavaria 
82467  GARMISCH -PARTENKIR.
GERMANY

659 reviews
TripAdvisor Rating Based on 659 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf courses (Paying, Nearby)
    • Golf lessons (Nearby)
  • Tennis
    • Clay tennis court (Paying)
    • Outdoor tennis court
    • Tennis
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Rafting (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bowling (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
  • Skiing
    • Snow Skiing (Nearby)
    • Ski school facilities (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Garmisch-Partenkirchen, you can choose between Standard Rooms with a single bed, two single beds, double bed or queen-size bed. The Privilege Rooms are equipped with a queen-size bed and Junior Suites with a double bed.We have a room available for guests with reduced mobility. All 117 rooms have WIFI access. Two children aged up to 12 may sleep in their parents' room free of charge. Your pet is also welcome (charge of EUR 11/night).

  • 117 rooms
  • 93 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 35 family rooms
  • 19 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Hotel Garmisch-Partenkirchen

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 659 reviews
TripAdvisor certified review
Family - 21/04/2017
« Garmisch-Partenkirchen »

A trip to Garmisch-Partenkirchen is unforgettable experience. Rich in culture and homely feeling at the Hotel. The staff were friendly and helpful. Location of the hotel was rightly outside the hustle and bustle of the city center with view of the snow claded mountains.

Our hotel has responded to the review
Our hotel has responded to the review

thank you very much, you have been our guest. We are glad that you liked in our hotel. I pass on your praise with joy to our employees. We look forward to your next stay in Garmisch-Partenkirchen and our Hotel. With kind regards B. Brombach with the team from Mercure Garmisch-Partenkirchen

TripAdvisor certified review
Solo travel - 21/04/2017
« very good hotel »

The hotel was much better than the last time lstaued here.themail staff are so friendly the restaurant was very good and the room was outstanding. Even the half metre on snow on easter Monday was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much, you have been our guest. We are glad that you liked in our hotel. I pass on your praise with joy to our employees. We look forward to your next stay in Garmisch-Partenkirchen and our Hotel. With kind regards B. Brombach with the team from Mercure Garmisch-Partenkirchen

TripAdvisor certified review
Couples - 21/03/2017
« Gap »

Nice room perfect food :plenty and good selection,pool could be warmer.check in professional answering ala questions,parking ok need to place sticker on dashboard but not big problem Next time could you require less story

Our hotel has responded to the review
Our hotel has responded to the review

Dear wino48, Thank you very much for sharin your experience at our Mercure Hotel Garmisch-Partenkirchen. We are glad that you were statisfied with our room and the quality of our breakfast. We will share your comments with our team. Looking forward to welcome again at our hotel. Best regards from the bavarian alps The Team of the Mercure Hotel Garmisch-Partenkirchen

TripAdvisor certified review
Family - 22/02/2017
« Very easy to access to the modern comforts »

In front of this hotel, there are two buses(Line 1,2) to the city center. And you can get a free bus ticket at the hotel front desk. Because this free bus ticket is included in your City Tax. Besides this hotel, there are super market and petrol station. The cuisine of this restaurant was very delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yael-mother, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel Garmisch-Partenkirchen. We are glad that you enjoyed our cuisine. We are looking forward to welcome you again at our Mercure Hotel Garmisch-Partenkirchen. Best regards from the bavarian alps.

TripAdvisor certified review
ejvindvissingj Couples - 19/02/2017
« The feeling of beeing cared for »

We would like the staff to be bytter informer on buslines and better on guiding to Classic skiing - why didn't the know about terrific skiing in Wallgau? The cleaning and caring for the Roms was excelent👍😉

TripAdvisor certified review
Couples - 31/12/2016
« Hotel Mercure Garmisch »

This is one of the best Hotels we have stayed in,Staff are excellent,very helpful.Rooms are up to a good standard.Breakfast is excellent and good value.Christmas Buffets are also very good. The Hotel is clean and tidy.We would always recommend this Hotel to people stopping in Garmisch. The old town is 5min walk,and the new town and station is 20min walk. We would like to thank all the staff for the lovely christmas we had. 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your christmas stay at our Mercure Hotel Garmisch-Partenkirchen. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality as the previous one. We are looking forward to welcome you again at our hotel. Best regards from the bavarian alps. The Mercure Hotel Garmisch-Partenkirchen Team

TripAdvisor certified review
Family - 09/11/2016
« Stay in November »

Had a great stay - very friendly staff and great value. Would recommend to anyone thinking of staying in the region with a family. We got 50% off the second room for our kids. Just check beforehand if you're package includes breakfast.

TripAdvisor certified review
Kristina H Family - 04/11/2016
« GaPa »

Charming place full of history, elegance and wonderful sights. Need better staff cleaning and not so expensive water in the rooms.Marvellous view to the Zugspitze Glacier.Cards not proper working and assistance needed.

TripAdvisor certified review
Couples - 02/09/2016
« Good location »

Well located away from centre. Good shops and restaurants nearby. Convenient for walks around town and meadows. Great to have the indoor pool. Breakfast is great to start the day. The hotel does not have a nice, comfortable sitting area (like a living room) in the lobby for guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear antin0us, Thank you for taking the time to tell us about your experience at our Mercure Hotel Garmisch-Partenkirchen. We are glad that you enjoyed our indoor pool and our breakfast buffet. We will share your comments with our team. We are looking forward to welcome you again at our hotel. Kind regards from the bavarian alps The Mercure Hotel Garmisch-Partenkirchen tem

TripAdvisor certified review
Goran I Family - 07/05/2016
« Solid hotel in beautiful Garmisch Partenkirchen »

Although the outside building has an 80's feel, rooms are well appointed and up to standard for a four star hotel. Reception staff was helpful and welcoming. As a Silver member I was offered a welcome drink in the bar and free internet. The fact that the pool was closed was a bit of a let-down for the entire family and could not compensate for the alternative given to a separate spa center few kilometers away from the hotel. On the second day of our stay we visited Partnachklamm, which was magnificent. We will most definitely be coming back to Garmisch Partenkirchen and Mercure hotel with a longer stay in order to visit Zugspitze and beauitiful Eibsee and possibly Fussen and Neuschwanstein castle using a Bavaria ticket on DB Bahn, which is very convenient and affordable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Goran I, Thank you very much for taking the time to tell us about your experience at our hotel. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sorry that the pool closed, but we had some unexpected maintenance in the pool area. We are looking forward to welcome you again at our Mercure Hotel Garmisch-Partenkirchen. Kind regards from the bavarian alps

TripAdvisor certified review
Glennis67 Couples - 01/05/2016
« Quiet, scenic, lovely staff »

We've stayed here twice and are impressed. The rooms are lovely and quiet, listening to the birds in the trees - but shut the window before 6.00 am when the church bells start next door! Two very convenient supermarkets nearby. Partenkirchen is beautiful - village feel, with painted buildings. Will definitely use this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glennis67, We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch-Partenkirchen. It is always a pleasure to receive positive feedback. We hope to welcome you again as our guest at our hotel. Kind regards from the bavarian alps

TripAdvisor certified review
Family - 14/02/2016
« Friendly staff, clean rooms, nice breakfast »

I was pleasantly surprised by the Mercure in G-PA. I read many of the reviews posted on TripAdvisor and most of them were quite negative: some complained about the unfriendliness, others about the noise, and others about the pool/spa area. I must correct all three complaints as the staff is nice and collaborative, the rooms are quite and clean, and the spa area well maintained and with a nice sauna, steam bath, and pool (free for hotel guests). We would definitely come back.

TripAdvisor certified review
Family - 04/01/2016
« Poor location, disappointing service mind »

The location is not easily accessible by foot from Train Station. Taxi is strongly recommended if travelling with luggage. Quite disappointed with the behavior of the front deck which was quite rude and unfriendly. However, just only that lady (quite middle-age). Others staffs are fine. One big positive thing is the location of the hotel is quite close to the supermarket which you can find wide variety of food/drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NewbieGastronomist, Thank you very much for taking your time to describe your impressions during your stay. We want to apologize us for the inconvenience which you had during your stay. Be assured that we will discuss this matter with our front office staff. It is correct, that our hotel is pretty far to foot from the trainstation, so we recommend you to use the taxi, or one of the two buslines which have the station next to our hotel. We would be pleased to have you as a guest again at our Mercure Hotel Garmisch-Partenkirchen. Kind regards from the alps.

TripAdvisor certified review
Couples - 04/01/2016
« Garmisch Mercure »

This is a excellent Hotel,Very friendly Staff.I would recommend a stay any time of the year.The breakfast is top class,with different items.The rooms are up to a good standard. Easy to travel to most places.The old and new towns have plenty to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen3434, We very appreciate your comments regarding your stay at the Mercure Hotel Garmisch-Partenkirchen. It is always a pleasure to receive positive feedback. We will share your comments with our team. We would be pleased to have you as a guest again at our hotel. Kind regards from the bavarian alps Your Mercure Hotel Garmisch-Partenkirchen Team

TripAdvisor certified review
Family - 02/12/2015
« Well priced stay with great breakfast. »

The hotel receptionists were formal but not rude (as some have mentioned before). The rooms were clean and tidy. The pool is frigid. No one was swimming because the water was just too cold. My grand kids were in it for about 15 minutes before they wanted to leave. But the location, price and breakfast are outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teacher1Yokosuka, Thank you very much for taking your time to describe your impressions during your stay. We are delighted, that your are satisfied with our rich breakfast buffet. Thank you very much for the information of the pool temperatur. We informed already our technical department. We would be pleased to have you as a guest again at our Mercure Hotel Garmisch-Partenkirchen. Best regards from the alps

TripAdvisor certified review
Family - 30/11/2015
« Mixed Impression »

We stayed for one night in this hotel. The location is great, the rooms are spacious and well kept. The house is a bit older and would do well with some new paint and carpet. Overall, very well maintained. Our room faced the Alps, so we had a view of the Zugspitze from our window. I am only giving it a rating of 3 mainly due to the lack of friendliness of the person who seated us in the restaurant where we had dinner. He escorted us towards an awful spot in the almost empty restaurant. When we declined, he offered us one close to the entrance. A waiter after a while offered us a much nicer place and his kindness made the stay enjoyable. Food was good, breakfast has good selection, but is overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indyunkown, Thank you very much for taking your time to describe your impressions during your stay. We want to apologize us for the inconvenience which you had during your stay. Be assured that we already discussed this matter with the restaurant staff. We are delighted, that you like the food and the breakfast selection. We would be pleased to have you as a guest again at our Mercure Hotel Garmisch-Partenkirchen in the future in order to show and prove our great unterstanding of hospitality to you. Best regards from the bavaran alps

TripAdvisor certified review
kristienroc Couples - 23/10/2015
« Below the level of Accor hotels »

The ladies at reception are rude and quite impolite, seems have issue with Asians. For example, I booked a package, she just thew all the vouchers on the desk without explaining me what are they and how to use, she also thew me the room keys and gave us no information about everything like when/where is breakfast, wifi, parking...... We got a room on the 1st floor, all the time we heard noise from logistics and construction, there's no quality during our stay. The breakfast was ok, but is not worth 18 Euros. Well, there're many other hotels in this area, I won't choose this one again.

TripAdvisor certified review
Couples - 15/10/2015
« Not a very satisfied stay »

Not a very nice treated by a female receptionist Wobst. No welcome, no smile......We almost wanted to find another hotel to stay! But other staff are fairly friendly and helpful. Narrow and old bathroom. Overpriced breadfast.

TripAdvisor certified review
gstrengers Couples - 04/10/2015
« Great Stay »

We stayed 4 night's and loved it. The hotel has everything you need, pool, gym, great restaurant, I recommend the smokey BBQ burger. Room was great, bed and shower good. Lots off places to eat in an awesome street if you go out the front of the hotel & turn left. Supermarket right next door as well. The staff were very friendly and helpful. Plenty to do in the local area, we loved it and would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gstrengers, Thank you very much for taking your time to describe your impressions during your stay. We are very pleased that your stay in our hotel was so satisfying to you. We really appreciate your recommendation. We are looking forward to welcoming you again at the Mercure Hotel Garmisch-Partenkirchen.

TripAdvisor certified review
Couples - 15/09/2015
« Excellent Location, shocking customer service. »

Car parking was a particular problem to a number of guests including ourselves. Instead of advising where to park they seemed to be more interested in telling us where we couldn't park. Please check car parking before visiting this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DaveHalki, Thank you very much for taking your time to describe your impressions during your stay. The renovation of the parking lot in front of our hotel, is not part of the hotel and is an public construction. It is correct that we have limited parking spaces for this moment in front of our hotel, so the guests can park behind the hotel or on the public car parks around the hotel. We would be pleased to have you as a guest again at our Mercure Hotel Garmisch-Partenkirchen.

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