Hotel - Mercure Hotel Stuttgart Sindelfingen an der Messe
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart Sindelfingen an der Messe

4.0/5 461 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Indoor heated pool
  • Sauna
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Billiards/Snooker
    • Bowling

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:00
    • Opening hours : Week-end 11:00-22:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the Mercure Hotel Stuttgart Sindelfingen an der Messe you can choose between Standard Rooms with twin beds, double bed or double bed and sofa, Superior Rooms with double bed or double bed and sofa, and Privilege Roomswith double bed. All 186 rooms have air conditioning, WIFI and high-speed Internet. Two children aged up to 16 may sleep in your room free of charge and we offer a 50% discount on a second room for your children. Your pet is also welcome (EUR 10/night).

  • 186 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 63 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,176 reviews

Our guest reviews for Mercure Hotel Stuttgart Sindelfingen an der Messe

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 461 reviews
Anonymous Business - 09/10/2018 AccorHotels certified review
« First time for complains »

First of all, every time I stay at the hotel I have to ask for a fridge! Second this time, one evening I was at the room someone nocked at the door, I asked for a moment because I want to get dressed, however a guy came in after the second time a asked to wait and exchanged the desk chair, that was not good at all. Also there were a lot of bugs inside the Hotel. I liked the renovations of the room, very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heinz K., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please accept our sincere apologies for the disturbance you had in the room.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the appropriate hotel team and we will conduct further Training. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Sindelfingen an der Messe

Domineka Business - 09/10/2018 AccorHotels certified review
« Travelling for work »

Had a newly renovated room on the bottom floor. Really loved all the changes, especially the shower. My room had an unpleasant smell and it sounded like water was running in the bathroom all the time. But not unbearable. Bar service, dining, and room service was great. Professional friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Domineka H., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for your feedback regarding the smell and the noise. We have forwarded the information to the departments concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Sindelfingen an der Messe

Anonymous Business - 09/10/2018 AccorHotels certified review

great service and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Sindelfingen an der Messe

Anonymous Families - 08/10/2018 AccorHotels certified review
« Fire alarm rang »

In the late night around 11pm fire alarm rang. We needed to evacuate to cold outside. Pretty bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yosuke H., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking with the Staff to address the problem and prevent future occurrence. We regret the fire alarm that we had this evening.The safety of our guests isis paramount for us. For safety reasons, everyone has to leave the building. we are very sorry for the inconvenience caused by it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merucre Hotel Sindelfingen an der Messe

Karin K. Business - 08/10/2018 AccorHotels certified review
« The facility and service keep getting better and better. »

Very helpful personnel at reception - check-in as well as to extend room. Housekeeping did an excellent service. Enjoy the magazines available for guests. Comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karin K., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Sindelfingen an der Messe

Uwe Business - 05/10/2018 AccorHotels certified review
« For a guaranteed booking, the room must be available. Otherwise, you should get a compensation. »

When I arrived at my original booked Hotel Mercure Bristol, there was no room available although I booked with credit card therefore guaranteed. Waiting for a room in another hotel and changing the hotel took me 2 hours and I got to sleep very late. For a guaranteed booking, the room must be available. And I think a small compensation in the form of a free night would be the minimum because I am already a long-time regular guest,

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Küntzel, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Stuttgart Sindelfingen an der Messe die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Wir legen höchsten Wert auf Qualität und Service und versuchen täglich, dies auch unseren Mitarbeitern vorzuleben und zu trainieren. Leider kommen immer wieder menschliche und technisch Fehlleistungen vor. Bitte geben Sie uns die Gelegenheit zu dem Punkt Stellung zu nehmen. Wir bedauern sehr, dass wir Sie ausquartieren mussten. Durch eine Überbuchung des Hauses, mussten wir leider einige Gäste in unser Schwesterhotel Mercure Sindelfingen an der Messe umbuchen. Das Hotel ist gleichwertig und frisch renoviert. Dies befindet sich in unmittelbarer Nähe ( 600 Meter), so dass die Gäste das Haus in wenigen Minuten erreichen können. Eine Ausquartierung sollte nicht die Regel sein und wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Wir hoffen, dass Sie dennoch insgesamt eine schöne Zeit in Sindelfingen hatten, und stehen Ihnen für eventuelle Rückfragen oder weitere Anmerkungen selbstverständlich gerne persönlich zur Verfügung. Mit herzlichen Grüßen Mercure Hotel Sindelfingen an der Messe

Anonymous Business - 25/09/2018 AccorHotels certified review
« Fair stay (considering price paid) »

Stay was fair. Paid quite a bit amount of money as hotels in area were all booked. The good - rooms were ready as expected, good size room, and bathroom was well lit. The rest - Hotel is in okay shape; the rooms and hallways are rather bland, beds are fine, but single thin pillow was not great. I had a few of those 'stink bugs' by my window/door, but didn't seem to be a big issue. Internet worked well. Wouldn't be my first place to stay in area, but workable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are allready order new Pillows and covers. We waiting for the delivery. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact us directly if you wish to discuss this matter in further details. Sincerely, Mercure Hotel Sindelfingen an der Messe

Matt A. Business - 15/09/2018 AccorHotels certified review
« The renovated rooms, breakfast, and helpful staff were the highlights; the air conditioning was poor. »

I have stayed in this hotel many times. The renovated rooms are much improved. The staff is typically friendly and helpful. The breakfast is good. However, it may be a good idea to add a little more variation in the breakfast for visitors of a longer duration. My biggest complaint is the lack of effectiveness of the air conditioning. Even when the weather is mild, the room is not cool enough when sleeping. There is only a thick bed covering with no light sheet option.

Eva Families - 10/09/2018 AccorHotels certified review
« Nice, clean rooms, beds not great »

The rooms were very nice and tidy, but were missing a few things (no fridge, no bottle opener to open the water bottle). The large pool was really great. There was quite a bit of noise from drilling etc. in other rooms, unfortunately. Staff was friendly. Beds and pillows were quite uncomfortable to me and the sofa bed for my mother was terrible! No real mattress. That should really be replaced.

Anonymous Business - 08/09/2018 AccorHotels certified review
« It was good »

I only had 1 bad experiences with a young lady in the restaurant. She was not really friendly at all. I tried to explain what I wanted and she got mad and threw the ice in the sink, then proceeded to the back. About 5 - 10 minutes later i had to get someone else to prepare my drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie P., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately you did not provide us with any additional feedback in regards to your disappointment, and as we would certainly like to improve our service we kindly ask you not to hesitate to contact us directly with any further feedback you would like to let us know about. Please rest assured that we are taking the appropriate asures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Sindelfingen an der Messe

Nadav A. Families - 01/09/2018 AccorHotels certified review
« Good »

Big rooms, comfortable beds, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadav A., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Sindelfingen an der Messe

L. C. Business - 30/08/2018 AccorHotels certified review
« Short but comfortable stay »

Quick check-in and check-out, wonderful night!

Mick Families - 19/08/2018 AccorHotels certified review
« Comfortable and Affordable »

Used this Hotel whilst competing at the German Open Dance Championship. The hotel was comfortable with the added benefit of the swimming pool for the athletes. Rooms well sized and good breakfast. Adequate parking but a bit remote for evening dinners.

Sue Friends - 15/08/2018 AccorHotels certified review
« Large and clean room »

Everything is good . But no makeup desk with light mirror for ladies . Bed is dropped down in the middle.

Drisse Families - 12/08/2018 AccorHotels certified review
« Stutgart »

Very good

Anonymous Business - 05/08/2018 AccorHotels certified review
« The breakfast used to be better »

Great service, friendly staff. I'm missing the pancakes and waffles. The pancake machine is slow and they are small

Family - 27/07/2018 TripAdvisor review
« Lack of staff training and greeting »

I stayed with my family in the Mercure Hotel Stuttgart Sindelfingen an der Messe for 2 nights with my family which mean having a kid of 4 years and on of just 5 months. The following comment are made with objectivity and from a professional perspective as I was an Executive in Hospitality Management and today I am as an hospitality teacher what follow could be a case study to my students of what not to do and what need to be improve. - 1st night the front office agent Christoper made me a nice and good impression, courtesy and professionalism, but it stop here for the rest of the stay. - With an Accor Gold card member with 4 persons in the rooms, we had only as amenity, only 1 small bottle (0.3 cl) of sparkling water in the middle of summer and no fridge in the room. Any mini-bar has to be made to the reception and therefore no place to store or cold our beverage, which mean we have to consume it straight away. As room amenities that is almost it, no slippers, and the usual one that you can have in the bathroom, which mean you have to plan to take them with you. - The shower has a glass to separate it from the bathroom, but when you take your shower with the high-pressure head we put as much water in than out. - The bed lights had spider-nets and dust and the small spotlights with halogen are reachable by kid, which mean my 4-year-old one burn her finger by playing close to it. Today we do not use also for saving energy anymore halogen light but LED which save energy but as an advantage could stay cold and void to heart them. - The swimming pool has broken tales, no place to store shoes other than only 4 changing box which doesn’t follow hygiene standard to separate the changing area within the swimming pool. In the pool the tales are very slippery between the not deep and deeper part of the pool, same for the swimming stair, which do not have some strips to make it more safe and less slippery. No CCTV in the area, it could happen anything and nobody could will notice it. - The Winestube waiters do not know some of the product on there bar menu and are quite rude in the way they could answer to the guest. - On the checkout day the Housekeeper enter our room at 8:30 in the morning without knocking the door before and say the word “Housekeeping” - The parking is not free of charge for the guest as it is private, do not take any responsibility for what could happen to your car and do not have CCTV. Guess what my car was scratch during the night and no staff wanted to bother the manager for this incident. I had to insist to meet him. According to the hospitality rules if you charge something you have to provide a service, which mean they just can’t just charge you and be not reliable and not providing any service just the place or they have to make it for free. It is like today if a hotel asks you to pay for the WIFI, it will be strange. Even more when opposite to the hotel you have free parking place. - The last thing the manager told me they are Mercure but not Accor are they are Franchisee. According to what I know Mercure belong to Accor brands. It is like you go to a McDonald and you ask for a BigMac and the answer will be, we don’t make BigMac because we are in Franchise Management. In other words if you accept to take the name and use the brand to promote your hotel you have to follow the group and brands standards. All this could be sort it out if the hotel staff will have the Accor hotelier spirit and have received a better training in order to deal with guest and provide a better customer satisfaction

Mike T. Business - 20/06/2018 AccorHotels certified review
« Was well staffed and they were extremely helpful and polite. Need a fan in the rooms. »

Other than the room Air Conditioning not being to pleasant, I had a great visit at the Mercer. I cannot complain about any other thing about the Mercer Hotel.

Bridget Business - 06/06/2018 AccorHotels certified review
« Very nice accommodations , excellent Breakfast Buffet »

Truly enjoyed my stay there, very nice clean rooms , very nice bathroom set up . Close to Shopping and excellent Breakfast Buffet

garykirsner Business - 10/05/2018 TripAdvisor review
« Disappointed again »

Stayed here last year. It was in need of a renovation and better Internet Service. I gave this hotel another chance because I was told a renovation would be done soon. While a renovation was taking place during my stay, I was given an old room. Maybe none of the rooms had been finished, The Internet was supposed to have been updated. It was still very slow, 4.0 MPS. Outdoor parking, away from the city center at 13.00 Euros per day is excessive.

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