Hotel - Mercure Hotel Stuttgart Sindelfingen an der Messe
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart Sindelfingen an der Messe

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4.0/5 418 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 74.00 EUR Non member rate
From 66.60 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • OLD English (do not use)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Indoor heated pool
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:30
    • Opening hours : Week-end 11:00-22:30

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Hotel Stuttgart Sindelfingen an der Messe you can choose between Standard Rooms with twin beds, double bed or double bed and sofa, Superior Rooms with double bed or double bed and sofa, and Privilege Roomswith double bed. All 186 rooms have air conditioning, WIFI and high-speed Internet. Two children aged up to 16 may sleep in your room free of charge and we offer a 50% discount on a second room for your children. Your pet is also welcome (EUR 10/night).

  • 186 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 63 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,002 reviews

Our guest reviews for Mercure Hotel Stuttgart Sindelfingen an der Messe

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 418 reviews
AccorHotels certified review
Anonymous Business - 02/10/2017
« Friendly and competend staff, tasty breakfast. »

+ Friendly staff + Clean rooms + Rich and tasty breakfast - Area around the hotel - Comfort of bed and bedclothes (blanket and pillow)

AccorHotels certified review
Nora K. Business - 28/09/2017
« A service level that were not in line with the price »

=> A sheet too small for a double bed => I had to make the bed myself when I arrived (one pillow and no duvet) => In the morning I discovered that the cloth in which you made me sleep was stained with blood => Only one person at the reception, very long wait to get a ticket allowing me to leave the parking (ticket that could have been given to me when I arrived and check-in) => Friendly staff at least

TripAdvisor review
Business - 27/09/2017
« Is good but can improve »

The hotel in general is good but there are things that can be improved like the housekeeping service, the attention in general, the beds and some other minor details which will make it a much better hotel. But I have to say one of the receptionists (Carolina Supper) is the best. Really helpful and always friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugo I, Thanks for your time you have taken to comment your stay. We attach great importance to providing our guests with individual and personal service. It is nice to read that you enjoyed your stay with us at the hotel. I would like to give your positive feedback on our service qualities to the entire Team and especially to our receptionists. We are already looking forward to your next visit and would like to welcome you and your family back soon in our house. Best regards Mareike Eimert Guest Relation

AccorHotels certified review
Anonymous Business - 30/08/2017
« Could have been a lot better. »

First of all the front desk and R estaraunt staff were amazing! The WiFi is very disappointing. I let the cleaning staff clean my room every day of my 6 week stay, they only seemed to change the bedding once per week. When the cleaned desk tops and surfaces they scattered personal items around. On one occasion they knocked an iPad to the floor and left it. On another occasion they shorted out a plug in the room allowing the refrigerator to thaw all day while I was working. I am aware that daimler employees are not your only customers, however, when we are there we live there. And while some daimler employees can be rude and disrespectful those of us that are not would still like to enjoy our stay.

AccorHotels certified review
Doug S. Business - 20/08/2017
« ok but not pleasant. »

The room had a horrible odor in it and the carpet is stained. The shower leaked all in the floor each time I took a shower and I had to use all my towels to dry up the water to keep from slipping on the slippery floor. Also, they house cleaning crew never left face towels for me and I would have to ask the front desk for one.

AccorHotels certified review
Kc Business - 20/08/2017

All in all, it was good. The only unfortunate circumstance I had was regarding not receiving the drink voucher for not having my room cleaned. I asked the front desk about it and instead of getting a voucher or an apology, the receptionist questioned if I had overlooked it in my room. I told her that I looked for it and it was not in my room. She asked me to look again. Nevertheless I was angry that she even questioned me about it, but I didn't bother to argue because it really was not worth arguing over a drink voucher.

AccorHotels certified review
Geoff E. Couples - 11/08/2017
« Nice hotel, but not when I paid for it twice! »

Booked in February for a stay in July, I used some loyalty points for a discount & paid in full. We stayed for two nights in a comfortable room with a great choice at the buffet breakfast & had two lovely meals in the restaurant. However when we came to check out we were informed that we had to pay for the room! We told the receptionist that we had paid when we booked & showed her a copy of our booking confirmation which showed that we had already paid for the room. She took a copy to show to the manager later, we paid our restaurant bill & checked out. A few days later, when we arrived home, I checked my card statement & discovered that the day after we left the hotel the bill for the room had been charged to my card. So I have now paid twice for that room! I have since contacted Accor customer service by phone, e-mail & via their online complaints form to get this sorted, I have yet to receive any sort of reply. I have now given up trying to recover my money & Accor have lost a regular customer.

AccorHotels certified review
Anonymous Business - 25/06/2017

Everything was totally ok

TripAdvisor review
Business - 13/05/2017
« Good hotel for business stay »

Stayed at the hotel several times. It has good facilities and the staff is very service oriented and nice. The restaurant has a wide and good selection of food and wine. The food is well prepared. The rooms are clean and quiet. The air conditioning could however be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAFA-jan, Thank you very much. We may not want a nicer response of our guests for a stay. It really very pleased that you feel comfortable with us and will do everything continue to keep it that way. Kind regards

AccorHotels certified review
Anonymous Business - 05/05/2017

Nice service

TripAdvisor review
Business - 09/04/2017
« Business Trip »

Hotel OK because next to messe, poor environment between parking lots and roads, need to have a way of transporattion in order not to be stuck there The room is like in all the Mercure hotels convenient enough without any charm or personnality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Delawa, it's always a great feeling to have been our guests a comfortable stay. Thank you, that you were with us and thank you for your kind words. Let us hope to welcome you with us in the future. Best regards Mareike Eimert Guest Relation

AccorHotels certified review
Anonymous Business - 27/03/2017

Everything was clean and everyone from the staff that I interacted with was friendly. Breakfast was terrific. The parking gate system is a bit annoying. The cards don't always work, but it didn't cause very big delays getting out of the parking lot, or back in.

TripAdvisor review
Business - 27/03/2017
« Over-booking strategy at this hotel - don't be sure to get a room even if you have a confirmed booking »

I knew when i booked this hotel that an exhibition was held in the area and it was difficult to find rooms. Therefore I guaranteed my reservation of two privilige single rooms to me and my colleague including late arrival. At arrival only my room was available - my colleague had to be transfered by taxi (paid by the hotel) to the neighbour Mercure hotel. Once there he was offered a conference room with a temporary folding bed placed in one corner of the huge room..... 50 EUR in discount and free breakfast was a nice gesture from the hotel but not at all compensating for the discomfort. The second night I could transfer to the room category I had booked. I received a small discount for the first night but having the trouble of changing room and the mishap with my colleague hardly made us feel welcome. Being a Platinum member of Accor since some years, I sometimes get a room upgrade but this was the first time ever I had a downgrade. I do not recommend this hotel and I will not stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear J178PChelenam, thank you for your reservation and your comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. For the inconvenience regarding your reservation, we sincerely apologize. We already improved our handling in this case. At this point remains only the request to give us another chance to convince you during your next stay with service from our hotel and service to give you an unforgettable stay. Best Regards Mareike Eimert Guest Relation

AccorHotels certified review
Anonymous Business - 17/03/2017

quite room as requested, problems with shower was resolve immediatly, clean rooms, miss a plug-socket near of the bed

AccorHotels certified review
Anonymous Business - 10/03/2017

A great staff that makes you feel at home.

TripAdvisor review
U4894OPmichaelr Business - 06/03/2017
« Shambolic! »

A room was not available even though I had a valid booking reference from the Accor website. I had booked two rooms with one in the name of another colleague. I was told he had not checked in but this was not the case.The reception staff were totally clueless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear U4894OPmichaelr, thank you for your reservation and your comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. For the inconvenience regarding your reservation, we sincerely apologize. At this point remains only the request to give us another chance to convince you during your next stay with service from our hotel and service to give you an unforgettable stay. Best Regards Mareike Eimert Guest Relation

TripAdvisor review
Family - 26/02/2017
« Poor reservation system »

Despite two confirmations prior to our arrival, the two room we booked were not available. We had to move to an other Mercure Hotel, without a swimming pool, witch was very disappointing for our kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear stefansW1657NC Thank you very much for your booking and comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. We apologize for the inconvenience. All of our Guest can use all facilities (gym, swimingpool, Sauna) in both hotels. At this point, there is only the request to give us another chance to convince you of our house during your next stay with our service and to make you an unforgettable stay. We look forward to you! Best regards Mareike Eimert Guest Relation

AccorHotels certified review
Anonymous Business - 19/02/2017

Too many small to medium defects or oversights.

AccorHotels certified review
Anonymous Business - 19/02/2017

Nice. Friendly staff, good breakfast, enough space in the rooms, comfortable beds

AccorHotels certified review
Anonymous Families - 14/02/2017

We stay in this hotel twice a year. The staff and the restaurant are excellent. It's not a 10 rating though due to the car park charge. Apparently free for those just using the restaurant but not if staying over as well?!?

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