Hotel - Mercure Hotel Stuttgart Sindelfingen an der Messe
Mercure Hotel Mercure Hotel

Mercure Hotel Stuttgart Sindelfingen an der Messe

4.0/5 458 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Indoor heated pool
  • Sauna
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Billiards/Snooker
    • Bowling

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:00
    • Opening hours : Week-end 11:00-22:00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the Mercure Hotel Stuttgart Sindelfingen an der Messe you can choose between Standard Rooms with twin beds, double bed or double bed and sofa, Superior Rooms with double bed or double bed and sofa, and Privilege Roomswith double bed. All 186 rooms have air conditioning, WIFI and high-speed Internet. Two children aged up to 16 may sleep in your room free of charge and we offer a 50% discount on a second room for your children. Your pet is also welcome (EUR 10/night).

  • 186 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 63 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,120 reviews

Our guest reviews for Mercure Hotel Stuttgart Sindelfingen an der Messe

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 458 reviews
Anonymous Business - 05/08/2018 AccorHotels certified review
« The breakfast used to be better »

Great service, friendly staff. I'm missing the pancakes and waffles. The pancake machine is slow and they are small

Family - 27/07/2018 TripAdvisor review
« Lack of staff training and greeting »

I stayed with my family in the Mercure Hotel Stuttgart Sindelfingen an der Messe for 2 nights with my family which mean having a kid of 4 years and on of just 5 months. The following comment are made with objectivity and from a professional perspective as I was an Executive in Hospitality Management and today I am as an hospitality teacher what follow could be a case study to my students of what not to do and what need to be improve. - 1st night the front office agent Christoper made me a nice and good impression, courtesy and professionalism, but it stop here for the rest of the stay. - With an Accor Gold card member with 4 persons in the rooms, we had only as amenity, only 1 small bottle (0.3 cl) of sparkling water in the middle of summer and no fridge in the room. Any mini-bar has to be made to the reception and therefore no place to store or cold our beverage, which mean we have to consume it straight away. As room amenities that is almost it, no slippers, and the usual one that you can have in the bathroom, which mean you have to plan to take them with you. - The shower has a glass to separate it from the bathroom, but when you take your shower with the high-pressure head we put as much water in than out. - The bed lights had spider-nets and dust and the small spotlights with halogen are reachable by kid, which mean my 4-year-old one burn her finger by playing close to it. Today we do not use also for saving energy anymore halogen light but LED which save energy but as an advantage could stay cold and void to heart them. - The swimming pool has broken tales, no place to store shoes other than only 4 changing box which doesn’t follow hygiene standard to separate the changing area within the swimming pool. In the pool the tales are very slippery between the not deep and deeper part of the pool, same for the swimming stair, which do not have some strips to make it more safe and less slippery. No CCTV in the area, it could happen anything and nobody could will notice it. - The Winestube waiters do not know some of the product on there bar menu and are quite rude in the way they could answer to the guest. - On the checkout day the Housekeeper enter our room at 8:30 in the morning without knocking the door before and say the word “Housekeeping” - The parking is not free of charge for the guest as it is private, do not take any responsibility for what could happen to your car and do not have CCTV. Guess what my car was scratch during the night and no staff wanted to bother the manager for this incident. I had to insist to meet him. According to the hospitality rules if you charge something you have to provide a service, which mean they just can’t just charge you and be not reliable and not providing any service just the place or they have to make it for free. It is like today if a hotel asks you to pay for the WIFI, it will be strange. Even more when opposite to the hotel you have free parking place. - The last thing the manager told me they are Mercure but not Accor are they are Franchisee. According to what I know Mercure belong to Accor brands. It is like you go to a McDonald and you ask for a BigMac and the answer will be, we don’t make BigMac because we are in Franchise Management. In other words if you accept to take the name and use the brand to promote your hotel you have to follow the group and brands standards. All this could be sort it out if the hotel staff will have the Accor hotelier spirit and have received a better training in order to deal with guest and provide a better customer satisfaction

Mike T. Business - 20/06/2018 AccorHotels certified review
« Was well staffed and they were extremely helpful and polite. Need a fan in the rooms. »

Other than the room Air Conditioning not being to pleasant, I had a great visit at the Mercer. I cannot complain about any other thing about the Mercer Hotel.

Bridget Business - 06/06/2018 AccorHotels certified review
« Very nice accommodations , excellent Breakfast Buffet »

Truly enjoyed my stay there, very nice clean rooms , very nice bathroom set up . Close to Shopping and excellent Breakfast Buffet

garykirsner Business - 10/05/2018 TripAdvisor review
« Disappointed again »

Stayed here last year. It was in need of a renovation and better Internet Service. I gave this hotel another chance because I was told a renovation would be done soon. While a renovation was taking place during my stay, I was given an old room. Maybe none of the rooms had been finished, The Internet was supposed to have been updated. It was still very slow, 4.0 MPS. Outdoor parking, away from the city center at 13.00 Euros per day is excessive.

Ryan Business - 08/05/2018 AccorHotels certified review
« Ideal Business Trip Location »

Great breakfasts and plenty of parking!

Anonymous Business - 04/05/2018 AccorHotels certified review
« My stay was fine. »

Everything was ok, there was construction so the noise level at time was a little loud. Also, there one elevator had some kind of material taped all in it.

Domenico C. (. I. Business - 20/04/2018 AccorHotels certified review
« Old and dirty hotel »

I've been in this hotel several times in the past (3-4 years ago) but this time My room was dirty. I can attach some pictures that I took. I asked to the reception to replace my char cause terrible, dirty, and I said them that the room was not adequate for a 4 stars hotel. Dirty and the moquette in some point, close the the bathroom, was not well fixed. The receptionist told me that the hotel is old and in this moment was under maintenance (1 elevator only was working). But I don't think is the right answer to a customer complian. At least they replaced the chair with a clean one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Domenico C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Anonymous Business - 16/04/2018 AccorHotels certified review
« good standard .... nothing fancy »

short one night stay .... good standard ..... nothing fancy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus D., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Anonymous Business - 21/02/2018 AccorHotels certified review
« Not price worthy . Unfriendly behavior at reception »

Not price worthy . Unfriendly behavior at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sachin C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem at our reception and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Jom Families - 19/02/2018 AccorHotels certified review
« Stopover to Austria »

Handy location just off Autobahn, good family rooms for 4, great food if a bit pricey fro dinner. Fabulous breakfast and kids breakfasts are free Kids love the pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naylor J., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Oliver C. Business - 11/02/2018 AccorHotels certified review
« Another Businesses Trip »

HOTEL is clean, expierenced staff is very friendly and knowledgeable Improvements: half used shower or shampoo should remain in the bathroom to become more environmentally friendly.... Rooms sometimes have quite some temperature swings in the warm/hot water supply...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver C., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Laurence Families - 10/01/2018 AccorHotels certified review

Everything was great except for one thing: the sofa bed for the children in the room was broken and fell off several times before we could fix it. at 2:30AM, we didn't bother calling someone for this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus B., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Lb Business - 28/12/2017 AccorHotels certified review
« Ok »

Over all the experience was good.except that I had items taken from my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larry B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Bs Families - 27/12/2017 AccorHotels certified review
« Nice hotel en route to Austrian Alps »

Efficient location with a decent restaurant. Good value for money. Areas to improve: swimming pool was too cold. More light in the rooms. Make the parking free for (Le Club) guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bastiaan S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Mikhail Business - 22/12/2017 AccorHotels certified review
« Charged double points. »

Hello, I stayed in this hotel for the second time and for the last time. They did not upgrade the room. I was charged twice with my points (please, investigate and return the points). In the room they did not have a refrigerator. Check out was a torture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail V., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already returned the double charged points to your Le CLub Accorhotels account. They should be visible for you within the next days if they arn't already. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefan Göttler Assistant General Manager ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Mercure Hotel Bristol Stuttgart Sindelfingen Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 802 F +4… 615 E-mail : st… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com Rhine Stuttgart Bristol Opco GmbH, Mercure Hotel Stuttgart Sindelfingen an der Messe, Schwertstraße 65, 71065 Sindelfingen, Deutschland Sitz der Gesellschaft: Konrad Adenauer Ufer 5-7, 50668 Köln ,Amtsgericht Köln HRB84543 Geschäftsführer: Anders Braks, Gabriel Petersen, USt-ID Nr. DE 30…

Anonymous Business - 12/12/2017 AccorHotels certified review
« Fine. »

Staff very friendly. Milosh at breakfast is always very cheerful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek W., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Business - 06/12/2017 TripAdvisor review
« Lack of client service »

Very dissapointing service attitude. We were part of a group which had a buffet service for dinner. First when we came exactly on time, the restaurant was not ready. When we came back later, we only got left overs. Three out of four choices of the main course were gone, no replenishment service. When we finally were able to order drinks, we were told to immediately pay them, not at the end of the meal. As a hotel guest and Accor member, I do not appreciate such behaviour. I asked for the manager. But he did not feel it necessary to turn up. Good service starts with the management. Bad service equally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel M. Thank you very much for taking the time to tell us about your experience during your stay at our Hotel. I am very sorry that your experience did not meet your expectations. We always strive to provide the best possible service for all our guests. Please accept my apologies for the inconvenience during your stay. It is my hope you will give us the chance to serve you better in the future. Best regards Arjan Wilbers General Manager

Anonymous Business - 13/11/2017 AccorHotels certified review

Very friendly staff, tasty meals, calm rooms..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna B., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

Kelvin W. Business - 29/10/2017 AccorHotels certified review

The experience was good,?i only wish I had a refrigerator in my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelvin W., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareike Eimert Guest Relation ________________________________________ Mercure Hotel Stuttgart Sindelfingen an der Messe Schwertstraße 65 71065 Sindelfingen Deutschland ________________________________________ T +4… 0 F +4… 888 E-mail : h2… hotel-mercure-stuttgart-sindelfingen.de mercure.com accorhotels.com

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