Hotel - Mercure Hotel Bad Homburg Friedrichsdorf
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Mercure Hotel

Mercure Hotel Bad Homburg Friedrichsdorf

Im Dammwald 1 
61381  FRIEDRICHSDORF
GERMANY

377 reviews
TripAdvisor Rating Based on 377 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
  • Pet allowed 10  EUR
  • Indoor heated pool
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Indoor heated pool
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Other sports activities
    • Bowling
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4-star Mercure Hotel Bad Homburg Friedrichsdorf offers a choice of Standard, Superior and Privilege Rooms. The 125 rooms are air-conditioned and equipped with free WIFI and a trouser press.Two children aged up to 12 can stay in their parents' room free of charge. For families, we recommend our spacious Family Rooms for up to four people. Pets are welcome (charge of EUR 10 per night.)

  • 125 rooms
  • 125 non-smoking rooms
  • 13 family rooms
  • 30 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 12 reviews

Our guest reviews for Mercure Hotel Bad Homburg Friedrichsdorf

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 377 reviews
AccorHotels certified review
Curioustraveller201842 Solo - 03/07/2017
« Decent hotel  »

Nice foyer and free parking Not upgraded despite better rooms (double beds) being available and me being a Gold member

TripAdvisor certified review
Family - 24/06/2017
« Clean normal hotel, with good room price »

I was a little dissapointed that nothing really special was offered with my Platinum card. The restaurant was also quite expensive, but the service there was good. Also Wifi worked well and the pool was nice......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erkki, we much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. All our Gold and Platinum guests will receive a voucher for our bar or restaurant and will find a small gift in their rooms. In addition, during your stay you get 10% discount on food and beverage (except breakfast) in our restaurant. We are sorry that your experience did not meet your expectations . Thank you again for sharing your experience, and we hope to see you and your family again in our hotel. Sincerely, Anja Schulz front office manager

AccorHotels certified review
Anonymous Business - 19/06/2017
« Improvement needed »

Pros: - Very tasty and rich breakfast Cons: - Hotel parking not available. I was advised by the receptionist to park at nearby store parking. - Noise from outside until midnight - Receptionist not willing to help with my booking from another hotel from Accor family

TripAdvisor certified review
johnsL8834RG Business - 11/04/2017
« Nice hotel »

Nice hotel good value for price although little further from station then what is stated on the website . Good value for price and nice stay , staff friendly and helpful and allowed watch my bags and return before left for airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor certified review
Business - 21/03/2016
« Old hotel »

Very old hotel in Friedrichsdorf. I stayed during a fair, taking S-Bahn to the fair ground, but you'll need to take a taxi from the hotel or walk something like 20-25 minutes. I had dinner at the restaurant and found the food quality good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dario, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We aer sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorte Dallmeier (Assistant Manager)

TripAdvisor certified review
012niko Friends getaway - 26/09/2015
« PERFECT CUSTOMER SERVICE IN THE HOTEL »

Thank you very much for giving me a twin bedroom, whilst it was my mistake to not book it during my reservation...knowing that the hotel was full. Thank you very much for the overall customer service. Bravo to the F&B team for their GREAT BKF!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. We will share your comments with our team and are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Schumacher-Bazzoli General Manager

TripAdvisor certified review
Business - 22/09/2015
« aged hotel »

stuffy room, average quality of bed and bed linen, tiny pillow, drain smell in the bathroom, outdated furniture, good breakfast, I enjoyed dinner in the bar. As a holder of a gold accor membership card, I got a voucher without any restrictions for a free drink. however at the bar I was told that the choice of free drinks was limited (a small beer, or a glas of wine, or water). Then I preferred to pay the "wellcome" drink.myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorte Dallmeier Stellv. Direktorin

TripAdvisor certified review
Hansalders Business - 19/04/2015
« Worst stay ever in a Mercure »

Room 416, no internet. During the evening and night a lot of noise of a fan from outsider the room.Ask for big bed and the upgrade from the reception was two singles beds, I must Be very happy they said.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Bad Homburg Friedrichsdorf . We are sorry that your experience did not meet your expectations. We have already send you our apologies in a personal letter. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorte Dallmeier (Ass. Manager)

TripAdvisor certified review
Grytgubben Business - 22/02/2015
« Mercure Hotel Bad Homburg Friedrichsdorf »

Good hotel with reasonable price. Good breakfast buffé. Shortage of parkingspace, and the parking lots are very narrow. Recomment to park at the very close by Rewe supermarket. Very good service, with good food, at the lobby bar, and across the street excellent kroatian food at "Htl Hugenottengarten".

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Bad Homburg Friedrichsdorf . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorte Dallmeier Ass. Manager

TripAdvisor certified review
thegarretys Family - 01/09/2014
« Excellent stopover hotel »

We chose this as it was close to the motorway network but we liked the fact that it was not in a city so hopefully would be quieter and a bit more characterful than other chain hotels. We were right! The hotel was situated in a small town just outside Frankfurt but had the advantage of its own car park (no extra charge) and was situated in a side road. Our room was huge - it was a privilege room - and perfect for a family. We ate in the bar area and found the staff friendly and the food and wine good (and reasonable value for a hotel). Overall, I'd definitely recommend this for a short stay or a stopover. It is by far and away the best chain hotel we have stayed in for many years.

TripAdvisor certified review
doolaard23 Solo travel - 17/08/2014
« Location location »

Great location for walking in the Taunus. Supermarket next door. Ample parking. Non smoking room with traces of smoke? Breakfast OK but as usual in this branche overpriced. Wait for Superdeal free brkft

TripAdvisor certified review
Pierre M Couples - 02/08/2014
« Great time »

That was my wife who made reservation and chose to stay here after full day shopping in Wertheim Village. We had privilege room with all advantages. The room was very nice, living room with huge sofa, coffee maker, stereo; bed was comfortable, clean, and there was nice little memo from management just on the pillow. One point plus for this room is it has 2 separated WC that made my wife was so happy. The receptionist was symphatic and helpfull. So it was worth with the price.. We will back again next time..

TripAdvisor certified review
jimforte Business - 30/07/2014
« Very, Very Small Room »

Another Mercure, another underwhelming experience. The desk was filled with a coffee service and mini-bar items. In order to work I had to move them. There was no place to put these but in the closet. The room was very small. I expect undistinguished from a mid level chain. I do not expect such a lack of utility. A poor choice for a business traveler.

TripAdvisor certified review
BrenoRecBR Solo travel - 03/07/2014
« Just excellent! »

I loved the hotel. Good price for the room. Nice location (close to a petrol station, big supermarket), excellent staff. I just wish they had showers in room instead of bathtubs. Maybe the hotel itself may need some remodeling in the near future, but that is just extra.

TripAdvisor certified review
UpstateTraveler2013 Friends getaway - 23/10/2013
« A pleasant experience »

When I first arrived at this Mercure there were some minor issues with my reservation and with the room (i.e. phone was not working) but the positive thing was these were quickly resolved. Not a lot of frills here but I had a nice pleasant stay. Nice quiet room and the staff was generally very helpful. Walking distance to and from train station made for easy access. Excellent breakfast each morning, would recommend adding if not included. Large, very well stocked grocery store next door but no fast food in this fairly small German town (which to me is a positive). Some decent local dining options however including a steakhouse and several pizza parlors.

TripAdvisor certified review
Fatih Mehmet S Business - 11/10/2013
« I could not find parking place »

Hotel was always it is. Clean and economic one... But parking of the hotel was full, I searched parking place for 20 minutes in near. Also, there was noise resulting from other rooms. So, there was low sleep quality...

TripAdvisor certified review
Michael K Business - 11/09/2013
« Hot weekend »

Hotel is in great condition, parking was available (included in price - very nice), I would gladly stay there again but you should now: it is close to the A5 BUT there is no exit close by so several kilometers through small towns to get to hotel, Wireless is **available** but costs 3E for 1 hour or 9 euro for 24 hours (just not clear on web site, we got upgraded rooms and was disappointed to have to pay extra for access), breakfast buffet was excellent. Great hotel!

TripAdvisor certified review
elliott1g Friends getaway - 04/09/2013
« Vwer good hotel »

Nice place and next to a supermarket store (Toom) It is a 15 minute walk to S-train station or catch a bus across the street. . No ice machines on floors and must go to the bar/restaurant . The evening bar tender frowned and commented when we asked for ice in the evening.

TripAdvisor certified review
Spursfan4 Solo travel - 04/09/2013
« Brief stay at the Mercure Friedricksdorf »

Rooms - adequate but tight fit in bathtub shower Bar guy - very poor attitude because my travel friends and I returned from a night out. Hotel doesn't have ice machines so we stopped by the bar round 10:30pm and the Italian bar guy had a fit.

TripAdvisor certified review
Solo travel - 07/08/2013
« Stay Mercure »

The hotel is really confortable and clean. The staff is very friendly and in general terms my stay was quite good. The only suggestion I could make is to improve the air conditioning system at least in some romos is not enough especially during hot days in summer.

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