Hotel - ibis Cardiff
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Ibis Hotel Hotel

ibis Cardiff Hotel

Churchill way 
CF10 2HA  CARDIFF
UNITED KINGDOM

1,143 reviews
TripAdvisor Rating Based on 1,143 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • EARLY CHECK IN FROM 9AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,186 reviews

Our guest reviews for ibis Cardiff

100% certified reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,143 reviews
Certificate of excellence 2016
TripAdvisor certified review
Solo travel - 25/06/2017
« IN THE CENTRE OF TOWN VERY CLOSE TO MOTORPOINT »

Checked in online, so when I arrived my keys were ready. There was flavoured cold water at reception which was well received as it was a very hot day. The room clean and tidy. I had a shower and the water was easy to control to the temperature I wanted. But the size of the towels is unbelievably small - they are the smallest towels I have ever used and when you have long hair the towel just about fitted but around my body when I will not say anymore except when you are 5ft 10 ins tall, the bits do not cover very well. The mattress was a bit hard for me but..... I did not book breakfast but at £8.95p there are many places around where you can have better value breakfast.

TripAdvisor certified review
Couples - 25/06/2017
« Stay for Robbie Williams Gig »

Excellent nights stay. Friendly staff, nothing too much trouble for them. It was a very hot and humid day and the lemon and lime iced water at reception was most welcome. Basic but everything you need for a short stay. Superbly clean. Would definitely recommend.

AccorHotels certified review
Anonymous Business - 24/06/2017
« Not very positive »

Location is good. room is not suitable for warm/hot weather. Although I was informed that the room has an air cooling system I was then told that this does not work and it only used to heat the room. A small fan was provided. As the window had to be left open because of the hot weather it was very noisy. Scrambled eggs in the morning was 'off colour' and bacon was over cooked.

AccorHotels certified review
Sallie Couples - 24/06/2017
« Excellent stay »

Well we're given a room backing onto the railway which we'll found noisy some asked today be moved and within 10 minutes we were given a front facing room. Our stay was everything went expected as well have stayed before..

AccorHotels certified review
Ryan Couples - 24/06/2017
« MR Ryan Jones »

Very lovely clean hotel friendly staff

AccorHotels certified review
Fiona T. Friends - 24/06/2017
« Great location, good value for money »

Efficient check in, friendly helpful staff, comfie bed and perfectly adequate breakfast.

AccorHotels certified review
Annette B. Couples - 24/06/2017
« Very comfortable »

Easy to find, good advice regarding parking, good location for millanium stadium

AccorHotels certified review
Lesley Solo - 24/06/2017
« CENTRE OF CARDIFF, HANDY FOR MOTORPOINT ARENA AND ST DAVID'S CENTRE »

Lovely touch having the chilled water at reception on a very hot day. I had already checked in on-line, so my key was waiting for me. The room was clean, well aired, lovely hot water from the shower but you must provide the smallest towels of any hotel. I have shoulder length hair and the towel just about went around my head and the other towel just about covered my bits. I did not pay the extra for the breakfast.

AccorHotels certified review
Lisa P. Couples - 24/06/2017
« Liars »

Air con not working and lied initially that it was just a heating system.on reviewing the hotel details I could see it stated 102 rooms with air cooling. They then offered to give me a full refund and check out....with Robbie in town like there were any rooms to be had...then offered 50% refund. I then found leaflet explaining that if you can't rectify a problem in 15 mins you get your stay for free. After pointing that out at reception the young lady spoke with the manager and a full refund was verbally approved. On check out had to have another debate as they hadn't put it on system and gutless manager sat round the corner sending poor young reception girl back and forth...why would you not get off your backside and come deal with disgruntled customers? I had to approach him and after a bit of fannying about and phone calls it was approved and full refund given. Yet again manager did not move from his stool or apologise in anyway....I then get an email 2 days later with an apology....would have been more appreciated in person....never ever had such bad service in an ibis shame on you

AccorHotels certified review
Christina T. Couples - 23/06/2017
« Mrs C E Thomas »

Friendly and helpful staff. However I will not stay with you again until you sort out those dreadful electronic door keys. C E T

AccorHotels certified review
Neil J. Couples - 23/06/2017
« No aircon on hottest day for years »

Staff were excellent and very friendly and helpful. Buffet breakfast was good - and good value. Basic room was OK , but lack of air conditioning on a VERY hot day was a real problem. Staff provided a fan. Very expensive for what it was , but all prices were increased for Robbie Williams concert. When charging so much it would be good to offer a few extras in the rooms.

AccorHotels certified review
Vicky Friends - 23/06/2017
« Great stay »

Perfect for the purpose of our trip - great location and very clean!

AccorHotels certified review
Anonymous Friends - 22/06/2017
« Friendly staff and a comfortable stay »

Staff friendly, lovely clean room loved the ensuite and enjoyed breakfast

AccorHotels certified review
Anonymous Couples - 22/06/2017
« MR »

good hotel and service

AccorHotels certified review
Sophie R. Couples - 22/06/2017
« Comfortable  »

It was lovely. The reception area wasn't as welcoming as other ibis hotels we've stayed in. The friendly & comfortable atmosphere was missing. Breakfast area was packed in the morning & was a bit of a squeeze.

AccorHotels certified review
William Business - 21/06/2017
« Nice hotel spoiled by a lack of airconditioning on a very hot night in Cardiff. »

Friendly staff and comfortable hotel. Nice breakfast.

AccorHotels certified review
Jeff L. Families - 21/06/2017
« All that I expected »

smooth

AccorHotels certified review
Mrs. I. J. Couples - 21/06/2017
« Excellent staff,very friendly greeting,no trouble with any enquiry »

Short walking distance from St.David's Hall( very important,competition all week) clean bed and room, in fact everywhere was very clean. Good breakfast,all you could ask for. Most of all was the friendly and helpful young staff

AccorHotels certified review
Kaushik C. Couples - 19/06/2017
« Not a 2 star hotel. Standards very low. »

We took a holiday after a year and were really looking forward to it. I did not have high expectations from a 2 star hotel, but my experience really left a lot to be desired. Rooms were not cleaned properly by housekeeping. Toilet flush would not work consistently even after the tank filling up completely, the hotel staff (Trevor) said all the flushes in the hotel are like this! Water pressure in the taps and shower was not high enough. There is no A.C. in the Rooms, although there is one in the lobby. Two small table fans were provided but the room was still hot and not being able to sleep properly at night! I Paying nearly £260 for 3 nights, I have felt ripped off. I would really want my money and the 4 days of my life back.

AccorHotels certified review
David W. Couples - 19/06/2017
« Our stay for Mrs Brown's Boys »

We had a lovely stay, & the hotel was really close enough for us to meet the cast at the end of the show.

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