Hotel - ibis Cardiff
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cardiff Hotel

3.5/5 1,319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,037 reviews

Our guest reviews for ibis Cardiff

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,319 reviews
Mike Business - 14/09/2018 AccorHotels certified review
« Great Stay »

Great location, comfy bed but towels left white bits everywhere!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIKE W., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Anonymous Couples - 14/09/2018 AccorHotels certified review
« Goof »

May be getting tables cleared more quickly at breakfast for next people to have a clean table.apart from that staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET W., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Louise Couples - 14/09/2018 AccorHotels certified review
« Great experience »

The staff were very friendly and helpful, rooms quiet, neat and clean. Some comments intended to be helpful; our hand basin drain became smelly when used, the shower soap ran out and the aircon did not work on cooling the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marc Lock

Business - 14/09/2018 TripAdvisor review
« Great location, no car park and a bit noisy »

Great location in amongst all the action and across the road from the arena. The lack of a car park is a nuisance and the one across the road is expensive. Good staff, very friendly with a little bar and breakfast area. Breakfast was a buffet that was a bit over cooked.

Christine P. Couples - 13/09/2018 AccorHotels certified review
« pleasant and comfortable »

We have stayed in this hotel many times ,it's pleasant,staff are competent and helpful. The rooms are clean and the beds are comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

R Friends - 13/09/2018 AccorHotels certified review
« need some walk to parking »

not so spacious room but

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marc Lock

M. H. Couples - 13/09/2018 AccorHotels certified review
« IBIS CHURCHILL WAY »

The Hotel is very nice and we received a warm welcome. I had called in person the day before to book the room, however at first my booking could not be found. But it was, but at the time I was concerned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear h. M., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Christine V. Solo - 12/09/2018 AccorHotels certified review
« staff very helpfull »

food menus should entail more choices and not so expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE v., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Mike N. Couples - 12/09/2018 AccorHotels certified review
« budget hotel »

the stay was good,staff helpful and friendly. edges of carpet and bottom of units was very dirty (mainly dust accumulated over time.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marc Lock

Cara Couples - 11/09/2018 AccorHotels certified review
« Excellent »

Brilliant!! Staff are polite, room and hotel is spotless and bed very comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARA H., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

William M. Friends - 10/09/2018 AccorHotels certified review
« The room was clean, warm and airy, a comfortable bed. »

The accommodation was to a high standard. I felt safe and secure during my stay; there was a lovely quiet, calm atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Fiona W. Couples - 10/09/2018 AccorHotels certified review
« Night out n Cardiff centre »

Room was clean but on the small side. Great location, central and close to everything. Staff were very polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA W., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

J Business - 09/09/2018 AccorHotels certified review
« Shambles »

Difficult check in

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN W., Thank you for taking the time to tell us about your experience at the ibis Cardiff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I'd very much like to learn of the difficulties you experienced to ensure we take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Marc Lock

GillJezz Couples - 09/09/2018 TripAdvisor review
« Well located »

A really convenient location for the centre of Cardiff, especially if you're going to see something at the Motorpoint Arena. Street parking nearby overnight for free. Two fabulous restaurants right next to it (Madeira and Thai House). A clean, tidy hotel with good service. I have used this in the past for business too.

Andy D. Couples - 07/09/2018 AccorHotels certified review
« Ok for a one night stay but not longer . »

The beds were very comfortable but my wife asked for a softer pillow which they didn't have (we had to buy one because we were staying for four nights ) . The room was very basic but clean and tidy . There wasn't any real clothes storage so we lived out of our cases . The breakfast was ok but not special and the overall service was good . We did have a drink one evening and found it quite expensive compared to the local pubs and restaurants . Overall not the best Ibis we have stayed in .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marc Lock

Gill D. Couples - 07/09/2018 AccorHotels certified review
« Very nice, and the staff were very helpful »

It was very good. My only criticism would be that the beds need new mattresses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLIAN D., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Jane D. A. D. Couples - 06/09/2018 AccorHotels certified review
« great staff good breakfast very clean. »

good location very helpful and happy staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE D., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Barriepreece Solo - 03/09/2018 AccorHotels certified review
« Stay regularly. Not quite as good as usual »

I stay at Ibis Cardiff fairly regularly and it is always fine as you always know what you get with the brand. This time, however, perhaps housekeeping needs a bit of a shake up. When I arrived the toilet in my room had not been cleaned which was unpleasant. The staff changed my room immediately so no problem. The new room had been cleaned properly but the gel/shampoo dispenser in the shower was empty.

Vicki Couples - 03/09/2018 AccorHotels certified review
« Alright »

Good hotel for 1 night but we stayed all week and it wasn't good enough for a whole week. Breakfast overpriced (there was pretty much nothing there). Only had breakfast once and after that went for the cheaper option of buying croissants and pastries in Tesco (tasted better too). Staff didn't understand much English. They didn't know what blackcurrant juice was. Lift is ridiculous. One small lift for the whole hotel that takes ages. Wouldn't stay again for more than a night.

Karren Families - 02/09/2018 AccorHotels certified review
« It was ok. »

This was my third visit and I think it's under new management as the staff weren't as friendly as usual. I've been able to leave bags for free previously and now it's 2 pounds which I think is unnecessary. Ground floor room was noisy due to train line plus other guests. Not the best stay I've had and I may not come back.

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