Hotel - ibis Cardiff
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cardiff Hotel

3.5/5 1,297 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 2,930 reviews

Our guest reviews for ibis Cardiff

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,297 reviews
Dan Solo - 19/07/2018 AccorHotels certified review
« Wonderful experience »

Helplful & knowledgeable staff. Very accommodating and will be at the top of my list for the next stay.

Rowell Families - 19/07/2018 AccorHotels certified review
« Mr. »

Stay two nights,book two rooms the only thing get upset late duty assistance reception manager she said I asked her lady not very helpful when we are check in.Room is nice not bad AC reported in reception dirty filter not blowing cold and toilet extract dirty not done still in next day,

Muhammad Families - 18/07/2018 AccorHotels certified review
« It was good but could be better »

The room and the breakfast was good however the AC was not cooling properly. Staff was cooperative.

Steve C. Couples - 18/07/2018 AccorHotels certified review
« Steve C. »

Check in was excellent, room fine, location was ideal for us, overall a very good feel to the place

Anonymous Families - 18/07/2018 AccorHotels certified review
« the stay was good »

the room was ok, drinks and food a little pricey

Julie C. Couples - 16/07/2018 AccorHotels certified review
« Cosy, friendly and comfortable hotel offering a great night's sleep! »

As always, the staff are friendly and welcoming. The hotel has a lovely feel and we always have a great night's sleep here which is unusual when sleeping somewhere other than home. It's a home from home kind of place with a lovely relaxed vibe.

Isabel R. Business - 16/07/2018 AccorHotels certified review
« comfortable bed, very friendly staff, good basic hotel »

Staff were very friendly, room was clean. good water pressure. Sadly, not enough water in the room.

Abdul A. Solo - 15/07/2018 AccorHotels certified review
« A good stay at a good hotel »

It was a nice stay. The hotel has nice clean rooms with comfortable beds. The hotel looked well presented with a bar and restaurant service available. Friendly and helpful staff. The hotel has wi-fi available and there is a flat screen television and tea and coffee making facilities available in the rooms. I enjoyed my stay

Anonymous Business - 14/07/2018 AccorHotels certified review
« Good »

Good nights sleep, friendly helpful staff.

Olanipekun Couples - 14/07/2018 AccorHotels certified review
« Great time »

Stay was amazing except that our room wasn't cleaned at all during our 2 night stay.

Diane W. Couples - 13/07/2018 AccorHotels certified review
« Very enjoyable »

Everything was run very efficiently

Gillian R. Couples - 11/07/2018 AccorHotels certified review
« Recent stay »

Have stayed at this hotel many times it never fails us. All staff are exceptionally friendly helpful and professional. Would recommend this hotel, it is ideally located near Cardiff town centre, the bedrooms have tea/coffee making facilities etc. Also exceptionally clean.

Anonymous Business - 11/07/2018 AccorHotels certified review
« Home away from home »

A warm and friendly stay, where customer comfort is always important and at the forefront of the service received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANNON F., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Anonymous Solo - 09/07/2018 AccorHotels certified review
« Horrendous »

Checked into the hotel no problem but once I’d gone up into my room I was given a disabled room which as a person who is abled I didn’t need this room, when to use the facilities and the sliding door was broken had to use a lot of force to open and close iT, Had I been someone who actually needed the room I’d have found it hard to do anything with the door. Next I had a joining room but as I was staying alone I didn’t need that either and my neighbours were very loud even after I had spoken to them about the level of noise!! Breakfast was a very limited items and was clearly sat there for a long period of time before anyone had made fresh I WONT BE STAYING IN A IBIS EVER AGAIN

Claire R. Business - 09/07/2018 AccorHotels certified review

For business, the room was clean and comfortable. The staff were amazing, really friendly and couldn't do enough to help you. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE R., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Family - 09/07/2018 TripAdvisor review
« Meets Expectations »

I am a regular at this hotel. The staff are always engaging and professional. The hotel is excellently placed for the city centre. Although the beds are comfortable, the rooms need a refresh - there are better quality rooms in other Ibis at which I have stayed, but the hotel is worth a stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Marc Lock

Robin S. Solo - 08/07/2018 AccorHotels certified review
« Mr »

A pleasant stay with helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBIN S., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Tania Business - 06/07/2018 AccorHotels certified review
« Easy and fuss free experience »

The check in online option was great and speeded up the whole process. The staff were very friendly and the room was fantastic for the price paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TANIA R., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Mr H. Business - 06/07/2018 AccorHotels certified review
« business trip »

hotel and room/breakfast was fine ,I did'nt like the check in procedure ( on a phone) or the fact that i was not able to get a vat receipt for the stay ( important for a business) as i was told it would be emailed to me ( has not arrived) . overall if i cannot get a receipt then i will not be staying again on business.

Lilian E. Couples - 04/07/2018 AccorHotels certified review
« Mrs »

Good. Only two complaints. Firstly the slide key for the door was troublesome as it was four years ago when I stayed , secondly tea, coffee, milk not replenished daily. Staff were happy to help with door when asked but inconvenient when late and tired to have to seek help to enter your room. Staff happy to oblige with milk, coffee ect but a nuisance in the morning to have to go and find your own milk for coffee.

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