Hotel - ibis Cardiff
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cardiff Hotel

3.5/5 1,359 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 46.00 GBP Non member rate
From 43.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,179 reviews

Our guest reviews for ibis Cardiff

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,359 reviews
Sarah Couples - 08/12/2018 AccorHotels certified review
« Lovely stay, well located hotel »

Usual clean and comfortable Ibis room. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH H., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Eddie P. Solo - 08/12/2018 AccorHotels certified review
« Mr »

Pleasant staff nice clean room like the walk in shower marvellous location right next to the motor point arena as I was there to see Frankie Villy Great show nice Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDDIE P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Esther Couples - 07/12/2018 AccorHotels certified review

Very good room and service. Good breakfast, excellent value

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESTHER L., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Shaun A. Friends - 06/12/2018 AccorHotels certified review
« Hot water off when we showered, accessible room we could barely get the wheelchair in! »

I couldn't see how to book an accessible room online and had to call a 13p/min number to book one. Despite having an email confirming I'd booked an accessible room, this didn't show to staff at check-in! The position of the heavy bed meant I could barely get my wife's powered wheelchair through the door (she'd have had no chance on her own) and I had to sleep with it blocking my side of the bed. There was no hot water in the morning for us to shower fully. On check-out I was told it had only been off for 15 minutes as though that made it ok. Not knowing this would be the case meant that for us it might as well have been all morning. Only when I was sarcastic did the member of staff become suitable apologetic. APART from these things our stay was fine but travelling with a powered wheelchair mean accessible rooms must be bookable and, well, accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAUN A., I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02…50. Kind regards Marc Lock

Colin P. Couples - 05/12/2018 AccorHotels certified review
« Leisure »

Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Daniel C. Solo - 04/12/2018 AccorHotels certified review
« Never stayed anywhere better »

Friendly and helpful staff all made me feel welcome and as I entered and exited the hotel checked how everything was. Overall hotel was immaculate not a spec of dirt anywhere. Clean and tidy bedroom.comfortable bed decent sized room with a lovely addition of a kettle and hair dryer. Lovely breakfast.small distance from the arena which I will be visiting again in the near future. Would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL C., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Tony G. Families - 03/12/2018 AccorHotels certified review
« Mr. G. »

Small room, Staff and service was excellent. My son is a wheelchair user , staff aloud us to use the staff car park very helpful for us. Breakfast was what was expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY G., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Paul L. Solo - 03/12/2018 AccorHotels certified review
« Friday night stay »

I had an excellent stay from my on line check in to arriving at the reception and having a room available for an early check in!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL l., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Great place to stay »

Good sized clean rooms very friendly staff everything you need fir a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET H., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Morne Friends - 02/12/2018 AccorHotels certified review
« Loud and expensive »

The eoom was fine however the pub next to us was loud and played music past 3:00. We paid quite a lot for the night and then everything els also needs to be paid like early check in and bag storage. It wasnt a lot but still expected it to be a part of the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MORNE H., I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02…50. Sincerely, Marc Lock

J Friends - 01/12/2018 AccorHotels certified review
« Pleasant stay »

Hotel was well located and staff were helpful and friendly. Rooms were standard and clean. Overall a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAN P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Mr L. Solo - 30/11/2018 AccorHotels certified review
« An enjoyable short city break. »

A well run hotel with friendly helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNDON H., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Kristina R. Couples - 29/11/2018 AccorHotels certified review
« An ok stay, staff friendly, hotel clean rooms very dated »

A friendly relaxed checkin. Hotel location ideal for the centre of Cardiff, the Motorpoint arena is just across the road. Public areas of the Hotel are clean & modern however the rooms are very dated more like student accommodation than a Hotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTINA R., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Tony Solo - 29/11/2018 AccorHotels certified review
« A satisfactory stay. »

Staff were friendly and helpful and the room was comfortable. Only issue was a lack of a bin to put rubbish in, and no milk for coffee. I didn't notice the milk until the morning when I went to make a coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY S., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Eugene M. Couples - 28/11/2018 AccorHotels certified review
« very welcoming »

Got to hotel early and was allowed to store our cases before check in so went and had coffee. Staff were very welcoming, room was clean and tidy and the bed was really comfortable. Location at this Ibis was superb, with St Davids shopping mall very close, my wife loved it. Would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EUGENE m., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

E Business - 28/11/2018 AccorHotels certified review
« all good »

all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA D., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Fibonacci Solo - 28/11/2018 AccorHotels certified review
« Carefree in Cardiff »

An excellent stay at the hotel that started with a friendly welcome on my arrival and a swift check-in thanks to online check-in. Room was very clean and comfortable. A faulty window handle was reported and the matter speedily dealt with. The only criticism of the room layout is the storing of the tea and coffee tray a long way from a usable plug so requiring the kettle and tray to be moved. The wi-fi was good and the convenient bus stop right outside the hotel meant it was easy to get around Cardiff on my visit. The hotel was quiet and reception always manned a friendly face. I did not have occasion to use the hotel’s restaurant or bar but several customers did and all appeared to be enjoying the facilities. Room cleaning left my window open on the first day and during the cold spell occurring during the time of my stay I returned to a cold room on my first full day but the efficient heating soon had the temperature back to required comfort level. The next day the window was not left open. Overall a most enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHENHURST A., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Sue Couples - 27/11/2018 AccorHotels certified review
« Excellent value for money »

Friendly staff, clean accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN T., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Anonymous Solo - 26/11/2018 AccorHotels certified review
« Noise at night, but otherwise good »

The room was lovely, so was the bed, and everything in perfect working order. Breakfast was excellent also and the location of the hotel was perfect for me. The staff were pleasant and helpful (especially Chiara), and in short I was happy about everything, except being woken up at 3 or 4 am during my last night, when a group of loud, drunk females seemed to fill the hallway. I spoke to a member of staff about it in the morning, who said the security guard hadn't been able to quiet the women down. I suggest more security or thicker doors on rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELGI B., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Anonymous Solo - 23/11/2018 AccorHotels certified review
« It was fine. »

Staff were friendly and nice. Room was ok, although the bed wasn't very comfortable and the shower was underpowered. Not really deserving of the price I paid, although I understand that the price was raised because of sporting events on in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SION E., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 46.00 GBP Non member rate
From 43.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates