Hotel - ibis Cardiff
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cardiff Hotel

Our hotels AccorHotels
3.5/5 1,198 reviews
All hotels in Cardiff
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pet allowed 10  GBP
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • EARLY CHECK IN FROM 9AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,430 reviews

Our guest reviews for ibis Cardiff

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,198 reviews
AccorHotels certified review
Claire Couples - 16/10/2017
« Excellent »

Everything was very good from greeting at reception on arrival room was spotlessly clean comfy bed and pillows appreciated late check out and lovely breakfasts.

AccorHotels certified review
Dr C. I. C. O. Business - 16/10/2017
« Extremely frustrating and disappointing! »

I`ve stayed regularly at all the AccorHotels in Cardiff over some years now but I have never had an experience like this recent stay. I arrived on Thursday 12 October for a two-night stay. As soon as I arrived at my room, the temperature was far too high for me and I opened the window. I then looked to the air-con temperature control to reduce the temperature. It appeared not to be working so I sought help from reception only to be told that the `cooling` system was not operating as it had been set for `winter` temperatures only. I was told that the system could only warm the room now and that there was nothing that could be done to reinstate the AC for cooling. I was offered a fan which seemed pointless as I wanted the room cooled, not warm air circulating around me. The consequences of the above were that both my wife and myself slept very poorly, sweated excessively keeping us awake most of the night. Not surprisingly we felt very tired for the rest of our stay. As I was addressing important meetings on both Friday and Saturday this was the last thing I wanted or expected! As mentioned above we`ve stayed on many occasions in the past and so this experience leaves a very bad `taste`. I appreciate that not everybody`s thresholds are the same but to withhold the facility for cooling the room in mid-October in our climate is totally inappropriate. I have before me your `15 minute Guarantee` and would ask you to respond in the light of that. Yours, Dr Carl Iwan C. O. FFPH FRCGP[Hon]

AccorHotels certified review
Richard Friends - 16/10/2017
« Very good »

Overall pretty good. Fire alarm at 7am was not welcome! I did mention the lift not working 3 times but it seemed to take them a long time before it went out of service. I told them it wouldn’t let us out on floor two and the only way you could get out was to go up to floor three and walk down. But it seemed to fall on deaf ears. I gave up on it in the end

AccorHotels certified review
Chris Couples - 13/10/2017
« Mr »

Very good room clean, and lovely breakfast.

AccorHotels certified review
Jack K. Friends - 11/10/2017
« Air Con was only draw back »

Air con only worked above 25 other than that everything was excellent.

AccorHotels certified review
N. M. Couples - 08/10/2017
« great convenient place to stay »

very helpful staff particularly welsh lady working on the morning of 7/10/17(we didn't get her name she was working til 1 pm I think then was das off today + tomorrow) ......room was very clean ....breakfast was excellent ....we'd definitely stay here again as my wife has health problems + this hotel was very convenient to where we'd planned to visit

AccorHotels certified review
Steven T. Friends - 07/10/2017
« Very happy as always »

From the welcome to the room and the easy way of checking out. A every enjoyable stay (as always). If you need a hotel anywhere I would always recommend and for the price very very reasonable.

AccorHotels certified review
Derek P. Couples - 07/10/2017
« Mr »

Staff very helpful, good location and clean rooms

TripAdvisor review
IILizzie Family - 06/10/2017
« Always very good service »

Use this hotel frequently when staying in Cardiff. Prices are reasonable (especially for a city centre hotel, opposite Motorpoint Arena and 5 mins from St Davids Hall!) The staff are very friendly and helpful, rooms always clean. Could do with a larger choice of food but that's it really.

AccorHotels certified review
Lloyd D. Couples - 04/10/2017
« Lloyd D. »

A very comfortable stay although there was a slight problem in connecting the kettle to the electrcial three pin switch

AccorHotels certified review
Brian, J. Friends - 03/10/2017
« Bobo, clean and comfortable accommodation, friendly staff. »

Very happy overall, friendly welcome and good service during our three day stay.

AccorHotels certified review
Simon Solo - 03/10/2017
« satisfied »

As always, a very nice stay with helpful staff.

AccorHotels certified review
R Friends - 03/10/2017
« Satisfactory stay »

Satisfactory stay at Ibis, but a couple of issues. One was that the aircon didn’t work and if you opened the window you had extremely loud trains going past every 5 mins. The other was the water being turned off at 10:00 in the morning. I don’t think people staying should have to work their plans around hotel maintenance. The staff were polite and helpful.

TripAdvisor review
Couples - 03/10/2017
« Overnight »

Have a lovely stay with Ibis Cardiff on Friday 29th, staff were very helpful and explained everything and the breakfast was lovely. I would recommend this hotel if coming to Cardiff, great location within the city. Would definitely stay again. The only thing I would suggest is maybe the hotel could make some arrangements with the NCP across the road for a better price for an overnight stay. £22.00 for an overnight stay is rather expensive, I appreciate there are cheaper car parks for overnight stays, but I prefer to be able to see my car whilst in the hotel.

TripAdvisor review
Jill W Solo travel - 03/10/2017
« Another great visit »

Have been to the Ibis hotel on several occasions and have never been disappointed. The staff are wonderfully helpful and friendly. Rooms are clean and practical. Stayed 4 nights and apart from the last night had great nights sleep. On last night was woken by some drunken man shouting the odds for a considerable amount of time. Having the window open probably didn't help, and not sure if the "gentleman" was in hotel or outside. This would certainly not put me off staying again, and infact booked for 1st week Dec. This hotel, as far as I am concerned ,is great value for money. Brilliantly situated for railway stations and the amazing shopping precinct, restaurants and other amenities

AccorHotels certified review
Mike H. Couples - 02/10/2017
« Too warm, too noisy! »

The room we had was facing the main road outside the Motorpoint arena. There's no air flow on the room or air conditioning (only heating) and the room was too warm. So the choice was either be too warm but have less noise, or have more noise but feel cooler. We did get given a desk fan to help, but obviously this created noise too. In the end had to use cotton wool to reduce the noise level.

AccorHotels certified review
Kate V. Couples - 29/09/2017
« Suitable hotel for a short break »

The position of your hotel was great for where we needed to be in Cardiff. I found the room had everything we needed and the bed was comfortable. I know its odd but i was really put off by the nasty stipple effect on every wall. It felt like some kind of institution! Your staff were all lovely. Very friendly, polite and welcoming. Breakfast was great too.

AccorHotels certified review
Anonymous Couples - 28/09/2017
« Great Stay »

Very good nothing was a problem staff great, very helpful, location perfect

AccorHotels certified review
Janice Business - 28/09/2017
« Disappointing »

I was charged twice, I had booked online, but on arrival the guy at reception insisted on charging again, and charged more than I had booked the room for online! I am registered blind, I had to go to my room before I could retrieve my confirmation email. It was on my return home that I discovered this major error by hotel staff. I phoned the hotel, and was promised a return call, but that never happened. I had to wait for a friend to look at my bank statement before we could understand what the hotel had done, they paid me back in several amounts, but charged me in a lump sum!!! I paid for a continental breakfast for two mornings. The guy who helped me on the first morning told me there wasn't any fruit, so I had to do with just tea and toast. The second morning the lady who helped me said there was fresh fruit salad, which made a big difference to the quality of breakfast I could have. I am a vegetarian, so I don't eat a cooked breakfast, but I like fruit. What I paid for seemed a lot to pay for two rounds of toast and a mug of tea! My card key constantly failed to open my room door, which meant I had to constantly return to reception. On the second morning music in reception was so loud it woke me up at 6.30. I think staff should be aware that room 1 on the ground floor can be easily be disturbed by music being played loud in reception. This hotel has been much better when I previously stayed, what has happened, it is so bad now?

AccorHotels certified review
Ann W. Couples - 28/09/2017
« Very welcoming staff and comfy room with wifi. »

Room was bigger than expected. Wifi worked great throughout hotel. Staff very pleasant and helpful. Breakfast was ample and good standard. Shower was best I've had in any hotel..... spacious and consistent hot water flow.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 450 m Mercure Cardiff Holland House Hotel and Spa
Mercure Cardiff Holland House Hotel and Spa
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 690 m ibis budget Cardiff Centre
ibis budget Cardiff Centre
From
From 39.00 GBP Non member rate
From 37.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 710 m Novotel Cardiff Centre
Novotel Cardiff Centre Hotel
From
From 75.00 GBP Non member rate
From 71.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.1 km ibis Cardiff Gate - International Business Park
ibis Cardiff Gate - International Business Park Hotel
From
From 35.00 GBP Non member rate
From 33.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CARDIFF
See rates