Hotel - ibis Cardiff
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Ibis Hotel Hotel

ibis Cardiff Hotel

Churchill way 
CF10 2HA  CARDIFF
UNITED KINGDOM

1,165 reviews
TripAdvisor Rating Based on 1,165 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • EARLY CHECK IN FROM 9AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,307 reviews

Our guest reviews for ibis Cardiff

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,165 reviews
AccorHotels certified review
Mrs J. D. E. Friends - 11/08/2017
« Very comfortable »

Room and beds were comfortable and clean. Shower was super. All the staff were really nice and helpful. Breakfast, especially the sausages was good. My only Gripe is that there is no fried eggs available as I do not like scrambled.

AccorHotels certified review
Dave Couples - 09/08/2017
« A very relaxing stay »

Room was comfortable and staff friendly.

AccorHotels certified review
David H. Families - 09/08/2017

Comfy clean rooms with helpful staff

AccorHotels certified review
Anonymous Families - 08/08/2017
« Good location and value for money. »

There were two problems. We had two rooms. In the room closest to the lift (I believe it was Room 201, maybe 401) there was a strange smell from the bathroom, as though an extracter fan was missing. I forgot to mention this on checking out. Secondly, although we paid for breakfast in advance, this was overlooked by your front desk employee (and also by me..). On my picking this up the second day of our stay we were compensated by two free drink vouchers for the missed breakfasts.

AccorHotels certified review
J E. Couples - 08/08/2017
« Clean and comfy  »

Good, but no hand towels

AccorHotels certified review
Joseph G. Families - 08/08/2017
« Good »

Good but not big enough for a wheel chair

AccorHotels certified review
Karen Families - 08/08/2017
« good hotel  »

good hotel bed were a little uncomfy and key cards were playing up

AccorHotels certified review
Simon H. Couples - 08/08/2017
« Left straight away but not the hotels fault! »

Arrived and noise from pub or club next door was unvelievable. So loud it was shaking the actual building inside hotel. And that was at 3pm on a Sunday! We went to see if any other quiet areas in hotel but waqs worse so we decided we would leave and asked for a refund. The staff were very good and arrnaged a refund a few days later. Certainly NOT their fault and there were others leaving/ had left and "it was a big problem". But tey hndled it well in fairness and we felt sorry for them as nothing the staff can do except report to management. Also be aware the car park exactly opposite is crazy money. We didnt look, pulled in and came back just over 4 hours later when we were leaving and it cahareg us £22!!!!! Not a good experience so we went elsewhere and stayed outside Cardiff on way to airport. A shame as Ibis hotels are normally good and I / we have stayed in several times without any issue.

AccorHotels certified review
Chris H. Couples - 07/08/2017
« Great staff but annoying music from across the road. »

You said the room was soundproof. Ours was not because of the music from across the road from the Arts place. I wasn't really bothered but my wife would have complained if I let her. Staff were courteous and full of local knowledge. The bed was comfy and the hotel near to everything we required. On an whisky kept the wife happy.

AccorHotels certified review
Keri Solo - 07/08/2017
« Basic but job done »

This was my second stay at ibis Cardiff centre as it's location is ideal. The staff were pleasant and polite, rooms basic but clean. The neighbours were quite noisy on Saturday and Sunday with music that the beat went straight through the room walls, this was out of the staffs control however they had got assurances that it would finish by 10, which it did. Breakfast was nice, however it would be nice to have veg with breakfast, mushrooms or tomatoes would be nice with the cooked breakfast.

AccorHotels certified review
Rodney M. Solo - 07/08/2017
« Comfort and peace in an unpr mising location »

With a local friend to guide me, I had no trouble finding IBIS Cardiff and thanks to online check-in was soon in my room, which of course resembled IBIS hotels from Birmingham to Beijing - size, cleanliness, equipment, lay-out all pretty standard, which makes it easy to settle in. The WiFi and the TV worked impeccably; it is a pity that there appeared to be no printed channel guide. The shower room was spotless, and hot water, in plentiful supply. The view from the window was uninspiring, but the city centre was close. I appreciated the welcome drink and the free apples at Reception. The staff were universally friendly and helpful. My local friend took me out for all meals, including breakfast, so no comment on the food.

AccorHotels certified review
J.fisher Solo - 05/08/2017
« Not the best. »

Awful beds considering they are supposed to be special comfy beds. The maid taking no notice of the do not disturb sign. On the day of leaving she also came knocking on the door twice to change the room, I would assume they are aware of who is checking out on which days. The burger I had in the "restaurant" was the worst thing I have ever been given to eat in my life. Totally over cooked,dry and like eating cardboard.

AccorHotels certified review
Steve Business - 05/08/2017
« Friday night stay »

Very friendly staff, good room, good breakfast and extremely quiet for a hotel located in the town and next to a railway line.

AccorHotels certified review
Jeanette G. Couples - 04/08/2017
« Perfect experience  »

It was perfect. The staff were very helpful and friendly. They truly made us feel welcome and that nothing would be too much trouble for them. The room was clean and had everything we needed. The bed was extremely comfortable. The breakfast was lovely, with plenty of choice. It was our first experience with IBIS, but it definitely won't be our last.

AccorHotels certified review
Anonymous Couples - 04/08/2017
« Mr Hart »

Very well run Hotel. Head Office please support your manager regarding the "Live Disco Music Disco" next door should he/she bring it to your attention.

AccorHotels certified review
Rick Couples - 04/08/2017
« Strange changes at Ibis »

I love Ibis hotels, and always feel at home in them. However, Ibis seem to think that staff uniforms and a reception desk are no longer relevant, so you are now likely to be greeted by someone in casual wear floating around the foyer. Confusing and not very impressive.

AccorHotels certified review
Terry M. Business - 03/08/2017
« Central location friendly staff »

Friendly greeting after online check in. Room ok. Only problem air conditioning not very good. It was too warm. Ibis budget a lot cooler. Think I will stay there next time the weather is warm. Great that checkout is not until midday.

AccorHotels certified review
Brian Business - 03/08/2017
« Pleasant Stay »

Check in was fast, friendly and efficient. Room was basic but clean, everything I needed. Breakfast was quite good. Overall, no complaints and I would stay again.

AccorHotels certified review
F.t.selase Business - 02/08/2017
« Dr »

Staff were very friendly and welcoming

AccorHotels certified review
Dr C. I. C. O. Couples - 31/07/2017
« Reassuringly friendly »

The hotel has an excellent `host` to welcome and check everyone in for breakfast, act as concierge etc.......

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