Hotel - ibis Cardiff
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cardiff Hotel

Our hotels AccorHotels
3.5/5 1,287 reviews
All hotels in Cardiff
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 46.00 GBP Non member rate
From 43.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Public outdoor parking
  • Reduced mobility rooms
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • CARDIFF AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,863 reviews

Our guest reviews for ibis Cardiff

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,287 reviews
AccorHotels certified review
Louisa S. B. M. Solo - 17/06/2018
« Perfectio »

Impeccable welcome upon entering the hotel. Lovely atmosphere and comfortable surrounds. This hotel is well-run by friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISA S., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
David Couples - 16/06/2018
« Mr »

I have stayed in a lot of your hotels, I am also a club member. This visit was i must say the worst experience i have had in any of your hotels. I was given the wrong information about your hotel, I had to speak to your assistant manger to tell her that the information she argued that i was given was correct, so i requested that she contact your Southampton hotel, and that, that hotel did in fact have a bath, she insisted that it never. When booking your hotel i requested a bath,, the man taking my booking said yes we can, she then said we have no male staff that would have taken my booking. I said you have, she continued to argue with me. That same night a young man was taking a booking for a room at your hotel that i was in. The staff seemed not to understand what i was saying to them when ordering a drink. it took me fifteen minutes to order a beer shandy. She then told me the cost of the drink, which was two pounds fifteen pence, I gave her two pounds fifty pence, she replied no my friend its only two pounds fifteen pence. she did not seem to understand that i needed some change. She also refused to serve me an orange juice, saying we cant serve you with orange juice, yet they did the night before. Then my room key constantly broke down.

AccorHotels certified review
Alison C. Families - 16/06/2018
« Central and good access to trains and shops. »

Our stay was good as usual but on Wed 13th our room was not cleaned although we were out for 3 hours in the morning. Also the coffee machine broke down. Enjoyed the treat of a free drink each day from the Accor Club. Recently also stayed at Ibis Salamanca, Spain.

AccorHotels certified review
Trevor Couples - 15/06/2018
« Everything I could have wanted for an overnight stay! »

From the welcome card in our bedroom to the ample hit breakfast fare, everything about this hotel was just right. The staff were friendly and obliging, the room was clean and comfortable and I had my best night’s sleep on the bed in a long time at a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR C., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
Allan K. Couples - 13/06/2018
« Guest numbers exceeded kitchen capacity »

We arrived late and had been unable to check in online as we missed some arbitrary midday deadline but check in was quick and efficient. The room was clean and fine for our needs. We were a little later than normal for us when coming to breakfast and in the hour or so we were there no hot breakfast was available. On arrival there were about eight sausages, some beans, some dried up egg and a quantity of streaky bacon. I took some sausages (which were cold) and bacon and mentioned to the staff that it needed topping up. He said it was on order but throughout the hour or so we were there only a handful of hash browns and some more egg arrived and in the end we made do with cold food such as cereal and the single choice of pastry that was there. Having paid for full breakfast I did not get it. Even mugs were missing and the coffee machine packed in if you were lucky enough to get one. I don't know the reason but it seemed that there just weren't enough staff to deal with the number of people in the hotel as far as the breakfast was concerned.

TripAdvisor review
Business - 13/06/2018
« It does what it says on the Tin! »

Love Ibis hotels for City Centre locations. Good price, all the basics in the room consistent where ever you go and most dog friendly. Accor website not the best when booking had to pay £10 for early check in although am Silver member of Accor club and should get it for free.

AccorHotels certified review
Francis D. Couples - 12/06/2018
« Mr »

Frontline staff need to be up to date with local information relating to parking at St David’s shopping mall. I was told at reception that we could get a discount on our parking if we spent over £30 in any of the restaurants. This wasn’t true as the promotion ended last year!!!!!

AccorHotels certified review
Michelle J. Couples - 11/06/2018
« Good value for money as used a corporate rate. »

I got a very good rate so was extremely satisfied for value for money. The staff were lovely & the room was clean. It was pretty basic but for the price I paid, I was more than satisfied.

AccorHotels certified review
Donna P. Solo - 11/06/2018
« Brillant »

Wonderful lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONNA P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
Kate Friends - 10/06/2018
« Poor »

Hotel was not like the pictures. Room was dingy and dirty and we had a disabled room. Bed was so close to the door that we couldn’t open our door wide enough as we should have been able to. Paid a lot of money for two nights, had no value from it. Staff were friendly. Room felt dirty. Overall very disappointed as this is not what I expected at all. Won’t be staying again

AccorHotels certified review
Jochen Solo - 08/06/2018
« Good base to explore Cardiff. »

Good medium sized hotel with the quality that is expected from Ibis hotels, a bit sterile in the hallways but clean rooms, friendly service and good breakfast. Tea available all day long and for 2 GBP they keep your bags the day of checkout if you are not leaving Cardiff immediately. It's also at walking distance from the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOCHEN G., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
Ivan B. Business - 08/06/2018
« Excellent staff »

Very friendly staff that add that extra enjoyment to my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

TripAdvisor review
Couples - 08/06/2018
« A reliable venue »

I've stayed a few times at the Ibis Cardiff and find it convenient for the centrall shopping and theatre areas. This time I could not get there until after 11pm for my stay but it was no trouble for the staff. Bed was comfortable but only one spare pillow for two people. We were on the third floor and the lift wasn't working so glad I didn't have a very big suitcase. Unfortunately this is my second stay and the lift wasn't working the first time either so that needs sorting out or put me on a lower floor next time.

AccorHotels certified review
Elizabeth Solo - 07/06/2018
« Clean and comfortable. »

Good location. Very helpful staff who responded immediately to any request. Lift not working but offer to carry bags to room. Adequate buffet breakfast.

AccorHotels certified review
Valerie Couples - 07/06/2018
« Excellent »

Very welcoming, all staff were helpful and professional. (Trains a bit noisy at the back of the hotel)

Our hotel has responded to the review
Our hotel has responded to the review

Dear VALERIE C., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
Quortzson C. Business - 06/06/2018
« Very friendly , feel very secured »

Very nice I would say, I am planning to go back again

AccorHotels certified review
Fernando Friends - 05/06/2018
« Great Hotel!! »

We stayed at Ibis with our friends for the weekend, and we couldn't ask for more The hotel was nice ,clean and modern. We choose this hotel because the location;right in city centre and perfect to explore south Wales. The staff was super friendly and breakfast was amazing !:-) thank you Ibis team

Our hotel has responded to the review
Our hotel has responded to the review

Dear FERNANDO O., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
Abdul A. Solo - 04/06/2018
« A good stay at a good hotel »

It was a likeable stay with friendly staff and a nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDUL A., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

AccorHotels certified review
Luke B. Couples - 04/06/2018
« Me »

Really nice and clean but there where two single beds when asked for a double room

TripAdvisor review
Solo travel - 04/06/2018
« Good base to visit Cardiff »

Good medium sized hotel with the quality that is expected from Ibis hotels, a bit sterile in the hallways but clean rooms, friendly service and good breakfast. Tea available all day long and for 2 GBP they keep your bags the day of checkout if you are not leaving Cardiff immediately.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards Marc Lock

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 46.00 GBP Non member rate
From 43.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 390 m ibis budget Cardiff Centre
ibis budget Cardiff Centre
From
From 44.00 GBP Non member rate
From 41.80 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 410 m Novotel Cardiff Centre
Novotel Cardiff Centre Hotel
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 530 m Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel & Spa
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.2 km ibis Cardiff Gate - International Business Park
ibis Cardiff Gate - International Business Park Hotel
From
From 35.00 GBP Non member rate
From 33.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CARDIFF
See rates