Hotel - Congress Hotel Mercure Nuernberg an der Messe
Mercure Hotel Mercure Hotel

Congress Hotel Mercure Nuernberg an der Messe

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4.0/5 333 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Pet allowed 12  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning (Nearby)
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Pedal boat  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Jogging track
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the Congress Hotel Mercure Nürnberg an der Messe, you can choose between Standard, Privilege and Superior Rooms and a Junior Suite. All 140 rooms in our hotel are air conditioned and have WIFI and a DSL connection.Two children aged up to 16 can stay overnight free of charge in your room. Your pet is welcome (for a charge of EUR 10/night). Our laundry service will take perfect care of your clothing and laundry for a fee.

  • 140 rooms
  • 100% non-smoking hotel
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,102 reviews

Our guest reviews for Congress Hotel Mercure Nuernberg an der Messe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 333 reviews
AccorHotels certified review
Kevin B. Business - 12/02/2018
« MR »

THE HOTEL WAS HAVING A REFERB HOWEVER I DID NOT NITICE A LOT OF DIFERENCE IN THE NEW ROOMS!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin B., We very much appreciate your comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your comment concerning our renovation. You are totally right, we do not have new rooms, we only made a little facelift! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ljiljana Zürchauer General Manager

AccorHotels certified review
F. N. Business - 12/02/2018
« Efficient and professional »

Very convenient during the fair period. Hotel staff and management efficient and professional. New room rennovation was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. F., We very much appreciate your comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ljiljana Zürchauer General Manager

AccorHotels certified review
Theodora K. Business - 05/02/2018
« Satisfactory »

The employees are wonderful and the breakfast very good but the rooms although the hotel is aware that a fair is on its way had mold in the bathroom, the knobs in the bath fell off, toiletries were only shampoo & body wash with no conditioner no lotion no cotton swaps, no slippers etc etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theodora K., Thank you for taking the time to tell us about your experience at the Congress Hotel Mercure Nuernberg an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your next stay we will recommend one of our privilege rooms for you. In this category you will find all Amenities you missed in our standard room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ljiljana Zürchauer General Manager

AccorHotels certified review
Lauren Business - 05/02/2018

We attended the Spielwarenmesse and the hotel was super central and easy to catch a bus and train to the messe. The rooms were clean, newly renevated and spacious. The staff were very friendly and helpful. The hotel had an amazing breakfast buffet and there is a great restaurant across the road too. We loved our stay and will definitely be back. Restaurant for dinner was a bit expensive but the breakfast buffet was amazing. Very central and easy to get to the Messe

AccorHotels certified review
Bostjan Couples - 22/01/2018
« Satisfied with personel, but not with hotel »

Kind and helpful hotel staff, but the hotel was in renovation phase, and due to only one elevator which was also used by workers, it was a lot of waiting. Also the room was a bit disapointing (although it was already renovated), there was no mini fridge, and room had window faceing directly a wall 1m away?!?! Area around the hotel is not kept tidy as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manca S., we very much appreciate that you took the time to rate your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive feedback. I will share your ratings - positive and negative - with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that we will be able to welcome you again in the future. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
D. L. Families - 09/01/2018
« Good hotel to get a nice rest »

Hi, Overall everything went well except your key system which where not working properly. I would recommend that you make your corridors in every stairs a bit more warm. I was feeling like in a hospital. Thx

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. D., thank you very much that you took the time to rate our hotel. We are glad to hear that you were happy with your stay with us. We are sorry that our key system seemingly had a problem with the end of year date change and we are already looking into this matter. We hope that we will be able to welcome again soon. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Adam Friends - 09/01/2018
« An excellent stay; wonderful staff »

When you can sleep peacefully in a hotel, that is the best. In this hotel, the temperature was absolutely perfect for a peaceful nights sleep. Reception staff were extremely professional and friendly. Housekeeping was excellent. Even the drink I had in the bar was prepared and served with professionalism. From my experience, Accor in Germany always exceeds the standard; the Group’s performance in France (especially Paris) is much lower. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam A., thank you again for your wonderful review. We are looking forward to welcoming you again soon. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Elmo V. Families - 01/01/2018
« Nota 10 »

Equipe diferenciada.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elmo Do V. Neto, thank you very much that you took the time to rate our hotel. We are glad to hear that you were happy with your stay with us and are looking forward to welcoming you again soon. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Malvina Families - 31/12/2017
« We had a pleasant stay in Congress Hotel Mercure Nuernberg »

Cosy and quiet rooms, enjoyable sauna, friendly and helpful staff, nice hotel with easy access and parking, location not far away from city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malvina B., thank you so much for your kind comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe and for taking the time to write a review. We are glad that you enjoyed your stay with us and are already looking forward to welcoming you again. Thank you again for sharing your experience. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Richard Business - 07/12/2017
« fine »

Bar staff excellent, food very good. Reception staff very good. Excellent location for Messe. Room could do with decor repair (marked sink for example), also stairway had a couple of broken tiles. Towels rather thin and worn. Would have been good to replace the shoe shine in the room every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Ellis, we very much appreciate that you took the time to rate your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive feedback. I will share your ratings - positive and negative - with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that we will be able to welcome you again in the future. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Bob T. Business - 05/12/2017
« only reason for staying here is the location to the Messe »

Room was very small, minimum furniture and well aged. Restaurant and the bar are ok and the people very friendly and helpful. House keeping was minimal in terms of replacing items used, although cleaning part was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob T., we very much appreciate that you took the time to rate your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive feedback. I will share your ratings - positive and negative - with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that we will be able to welcome you again in the future. With kind regards Ljiljana Zürchauer General Manager

TripAdvisor review
j0nC123 Family - 05/12/2017
« Nice hotel, but VERY thin walls! »

GOOD: Staff was friendly, helpful, and professional. Breafast was excellent and well worth the price. Train station is within easy walking distance. BAD: Interior is dated and the walls are VERY thin! We heard our neighbors left, right, and above as well as people in the hallway. I recommend packing ear plugs if you stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear j0nC123, thank you very much that you took the time to rate our hotel and tell us about your experience. We are sorry to hear that you found the soundproofing lacking and apologize for the inconvenience caused by it. We are glad to hear that otherwise you were happy with your stay with us and are looking forward to welcoming you again soon. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Roy Business - 04/12/2017
« Exhibition Stay »

Friendly and very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy B., thank you very much that you took the time to rate our hotel. We are glad to hear that you were happy with your stay with us and are looking forward to welcoming you again soon. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Philippe Business - 29/11/2017
« well located a bit older hotel without any charging infrastructure for Electric Cars »

My room was certainly ok, but my co workers room was really dated and small. Traveling with an electric car, it was the first time that a 4 star hotel didn't provide even paying a way to charge up. Not even a normal 220V cable really very sad.In the end my colleague moved to another Hotel and we charged there via a normal wall socket even free of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe Fierens, we very much appreciate that you took the time to rate your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive feedback. I will share your ratings - positive and negative - with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will talk to my staff about the problem that you had with charging your car. In fact you should have been offered a cable and I will find out why this didn't happen. I apologize for this inconvenience. Thank you again for sharing your experience. We hope that we will be able to welcome you again in the future. With kind regards Ljiljana Zürchauer General Manager

AccorHotels certified review
Mickey Business - 31/10/2017
« Not a 4 star »

First room was the furthest room and the internet would not connect unless you stood in the hallway. Second room the internet was improved, the connection was more consistent although not very fast. The second room was very compact but the reasons why it was not a 4 star:- Paper coffee disposable cups. Cups were not replaced for the 2nd night. Only 2 pillows. No face washers. Shower head was stored facing the wall but was unable to be directed into the shower stall when in use. There were some good points:- The breakfast buffet was good. The staff were very friendly. The restaurant food was great (just too limited option for a 4 star). Parking (none undercover though).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss M., Thank you for taking the time to tell us about your experience at the Congress Hotel Mercure Nuernberg an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ljiljana Zürchauer General Manager

AccorHotels certified review
Christian J. Business - 30/10/2017
« Satisfied »

Nice room with 2 size of pillows and nice wellness. Reason for 7 is that the restaurant did not served hot soap and I have to pay for parking near the hotel

AccorHotels certified review
Morten Couples - 12/09/2017
« Very friendly staff. »

Except for a minor "incident" with a member of the cleaning staff we had a wonderful stay and appreciated the happy and smiling staff around us. Nevertheless it surprised us that we almost had to "beg" a member of the cleaning staff for a refill of instant coffee in our room...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Morten L., We very much appreciate your comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ljiljana Zürchauer General Manager

AccorHotels certified review
N. Y. Couples - 07/09/2017
« Great Staff, Good Room Slightly Isolated Like Location »

Very good, comfortable room, Aircon nitco enough. Breakfast superb

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. N., We very much appreciate your comments regarding your stay at the Congress Hotel Mercure Nuernberg an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ljiljana Zürchauer General Manager

AccorHotels certified review
Oliver Business - 05/09/2017
« Perfect hotel for business trips - quiet, good connection to highway »

I was staying in this hotel a couple of times for business trips and it was always a very pleasant stay. Employees at the front desk are very friendly. The hotel is very easy to reach when traveling by car. Good connection to the highways. But it's calm and quiet there with a very nice park behind the hotel. The rooms are very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Congress Hotel Mercure Nuernberg an der Messe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ljiljana Zürchauer Direktorin

AccorHotels certified review
Kristian Families - 14/08/2017
« Good but not acceptable »

The arrival started good with a gentle feeling and welcome by the staff working the reception. We then arrived to the bar, not at all the same feeling. The guy working behind the bar was rude and short by notice. I then took the opportunity of ordering some food from the resturang to bring up to my family. A pasta with pesto and meat. The food was cold and not at all good. It smelt bitter and I got the feeling of uncleaned vegetables. (Sand in my mouth). I then went back to the resturang to complain but meet total misunderstanding. - It should be like this. This is how Pesto tastes. He talked to me very rude and then just left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristian O., Thank you for taking the time to tell us about your experience at the Congress Hotel Mercure Nuernberg an der Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your comments, I will discuss it with my team right away. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ljiljana Zürchauer General Manager

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