Hotel - Mercure Hotel Hagen
Mercure Hotel Mercure Hotel

Mercure Hotel Hagen

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4.0/5 412 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Breakfast
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

The 4-star Mercure Hotel Hagen has 146 rooms, all with free WIFI included. Choose between a Single Room with French bed, a Double Room with double bed or twin beds, or opt for one of our two Suites.Two children aged up to 16 can stay in your room free of charge.

  • 146 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 221 reviews

Our guest reviews for Mercure Hotel Hagen

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 412 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 05/11/2017
« Comfortable and quiet. »

This was our 9th visit to Mercure Hagen. We like the atmosphere, quality of food and excellent parking facilities. The staff are polite and helpful. We will definitely return to Hagen on our future trips.

AccorHotels certified review
Anonymous Couples - 12/02/2017

Alles o.k.

TripAdvisor review
lovegroveCoTipperary Couples - 20/11/2016
« great staff »

the hotel was great but the best thing was the staff miss schmidt sorry can spell first name but it started with a f was lovely she had an answer for all our questions and we had breakfast was good with a great choice

TripAdvisor review
Family - 27/09/2016
« Great stay at Mercure Hagen »

Very friendly and warm welcome and perfect service. I would recommend an executive room for a comfortable stay. The location ist near to the city center, it's only a 10 min. walk. We had a great stay .

AccorHotels certified review
Anonymous Couples - 19/09/2016

Friendly staff, nice location, great breakfast buffet.

TripAdvisor review
ton53q Couples - 18/09/2015
« Can do better »

Room to hot. Reception desk slow and not accurate. Locked out of the room after three times checking if my extended reservation came through. Not a comfortable lounge, noisy televisions, not a place to talk quietly or reading a book or magazine.

AccorHotels certified review
Anonymous Families - 30/08/2015

Excellent service Very helpful employees

AccorHotels certified review
Anonymous Business - 05/06/2015

the room was good, but was was really extraordinary was the service. Very polite and helpful people. I´ve been to some mercure hotels before, but that was outstanding.

AccorHotels certified review
Anonymous Business - 02/06/2015

Okay

AccorHotels certified review
Anonymous Business - 18/05/2015

Everything ok!

AccorHotels certified review
Anonymous Families - 13/05/2015

Alles ok

TripAdvisor review
81Koala Couples - 07/04/2015
« Great value business hotel within walking distance of Hagen centre »

On the edge of the city, walking distance to Hagen's Wochenmarkt and other landmarks. Adjacent to the EventPark Hagen. Excellent buffet breakfast spread. Adequately equipped spacious gym with sauna. Thai massage therapist was off due to Easter holidays. No recognition or extra amenities for Platinum Le Club status.

TripAdvisor review
CZaiden Business - 10/11/2014
« Good location »

The hotel is located close to several restaurants , the staff are friendly . Does not have fridges in the rooms and the bathroom is a little tight . The breakfast is yummy . There are few employees in the reception , which generates queue at check out time. I didn't get any special treatment with my gold accor Card.

TripAdvisor review
VIJAY_PARIS Family - 23/07/2014
« Luxurious Comfort at affordable costs »

Traveling to any town in the vicinity of Hagen like Dortmund for a football match (!) This hotel is a perfect place to stay. With a lovely health center and covered parking, the large and we'll equipped rooms are worth staying in. Very friendly service and an exceptional spread of breakfast. The German summer necessitated an air conditioner which was sadly missing !!

TripAdvisor review
Willard R Couples - 12/11/2013
« My stay at Mercure-Hagen »

Arrived by train from Munich late evening. The young man in the bar stayed over so we could have something before retiring for the evening. Excellent hotel-very clean-well maintained-nice breakfast-cordial staff. Recommend highly.

TripAdvisor review
Pierre-benoit G Business - 03/11/2013
« Could be better »

No so good no so bad...there is no french channel , excepted France24. Regarding the room's decoration, we can't say that it's modern, recent. Toilett inside the bathroom too "small" Neverthless, room service was perfect and food good. No noise.

TripAdvisor review
rudie_11 Business - 04/09/2013
« excellent service »

Good staff and nice hotel Located outside the Center of Hagen. Very Impressive breakfast Good price for what you get. Can sure recommend this Mercure hotel! Rooms are not so modern but it is a quite hotel next to main roads to / from Hagen

TripAdvisor review
Business - 15/04/2013
« restaurant disappointing »

Stayed one night. Hotel location, rooms and service were OK. Restaurant experience was however negative, mainly because the service was far from up to standard. Personnel pays no attention to the guests. Their friendliness does not compensate for the lack of professionalism.

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