Mercure Hotel Hagen 4 stars

TripAdvisor rating 4.0/5 493 reviews
Mercure Hotel Hagen
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Hotel Hagen

Wasserloses Tal 4
58093
hagen
germany

Tel: +4923313910

Fax: (+49)2331391153

Contact email

Check-in from 15h00

Check out up to 12h00

  • 518 :   518 STADTHALLE

  • By plane

    DORTMUND At 36km / 22.37 miles

  • By plane

    DUESSELDORF At 65km / 40.63 miles

  • By car

    BAB A1 HAGEN WEST At 8km / 5 miles

  • By car

    BAB A45 HAGEN SUED At 3km / 1.88 miles

  • By train

    HAGEN HBF At 3km / 1.88 miles

GPS :51.35368, 7.484758

Our accommodations

The 4-star Mercure Hotel Hagen has 146 rooms, all with free WIFI included. Choose between a Single Room with French bed, a Double Room with double bed or twin beds, or opt for one of our two Suites. Two children aged up to 16 can stay in your room free of charge.

Standard Double Room

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with a queen-size bed

  • Max. number of persons: x1
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with double bed

  • Max. number of persons: x2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with a double bed and sofa bed

  • Max. number of persons: x4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

The restaurant will spoil you with international specialties - which can also be enjoyed on the large terrace in summer. You can look forward to exceptional moments of pleasure by visiting us from midday through 2pm and 6pm through 10pm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Our bar is a great place to relax and socialize. In a contemporary setting, you can enjoy your favorite tipple and a selection of popular dishes from 5pm to 1am.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 280 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more
Mercure Hotel Hagen Meeting Room

Our guest reviews for
Mercure Hotel Hagen

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

347 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

493 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Professional, friendly service combined with comfortable surroundings

Customer review rating 4.6/5

Brian H. Couples - 18/05/2019 AccorHotels certified review

We are regular visitors to Mercure Hagen, but on this occasion it fell on my wife's birthday. We were lucky to be offered a suite, and we enjoyed the extra comfort. We used the hotel restaurant and the service was friendly and the food of high quality. We look forward to our next visit to Mercure Hagen

Dear Brian H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Langdor Hotel GmbH Mercure Hotel Hagen Sabine Schäl Empfangsleiterin

Another comfortable stay in Mercure, Hagen.

TripAdvisor rating 4.0/5

Cruiser21393281837 Couples - 15/05/2019 TripAdvisor review

We arrived on my wife's birthday and we were upgraded to a suite. We are regular customers in this hotel and we have always appreciated their care and attention. We enjoyed a tasty meal in the restaurant with friendly service. We look forward to our next visit.

A home away from home

Customer review rating 4.6/5

Ger O. Solo - 13/02/2019 AccorHotels certified review

The Mercure Hagen is a spacious hotel which has achieved a good balance of temperature. Despite the high occupancy rate it never feels crowded. I have visited 9 times in 40 months, and it is a pleasure that the hotel reserves the same room for me each time. I am not crazy about the pillows, so I bring my own! Also, a mini-fridge in the room would be a big improvement, especially in the summer, and for those guests who stay longer than a week. Staff are helpful, especially Frederick, who is to be commended highly for his natural courtesy. I go to Hagen to visit a friend who is sadly unwell and lives in residential care, and at the end of each day it is a comfort to return to a hotel which is bright and clean. A price reduction for guests who spend longer than a month in the hotel each year would be nice - management take notice! Weekends are a little noisier, but only rarely to the extent of being bothersome. Thank you to everybody.

Dear Mr O., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Front Office Manager

The best hotel in Hagen

Customer review rating 4.6/5

Anonymous Families - 22/12/2018 AccorHotels certified review

Everything was just perfect: friendliness of staff, nice room, excellent breakfast.

Sehr geehrter Herr W., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Wir wünschen Ihnen und Ihrer Familie ein frohes Weihnachtsfest und einen guten Rutsch ins Jahr 2019! Mit freundlichen Grüßen, Franziska Dammköhler Stellv. Empfangsleitung

perfect, as always!

Customer review rating 4.6/5

Aw Families - 01/10/2018 AccorHotels certified review

Nice room, excellent breakfast, and superb service and staff.

Sehr geehrter Herr W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hagen. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Mercure Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Very good service

Customer review rating 4.6/5

Brian H. Couples - 13/08/2018 AccorHotels certified review

Very fast check-in. We were given the room we selected. Very quiet night giving a good sleep. Breakfast was superb, as usual. Check-out just as fast as upon arrival. Very effecient staff.

Dear Brian H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Good price, location

Customer review rating 4.6/5

Anonymous Families - 13/08/2018 AccorHotels certified review

No AC, but we were able to have a fan in the room. We stayed for two full weeks and while the beds were made each day, the sheets were never changed during our stay. Housekeeping could have been better. Hospitality at the front desk and restaurant were excellent.

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Good visit, friendly people

Customer review rating 4.6/5

Theo Couples - 09/08/2018 AccorHotels certified review

Excellent room, very friendly and helpful people! However with outside temperature of over 35 degrees the temperature in the rooms do get a little high … Very service oriented breakfast, restaurant and bar crew. thank you Team!

Dear Theo H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

All the amenities and some extra

Customer review rating 4.6/5

Geoff Business - 21/06/2018 AccorHotels certified review

Friendly reception, professional staff in restaurant. WiFi. Rooms clean and tidy. Maybe a coffee table in all the rooms with sofas would be useful.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schäl Front Office Manager

Very practical & friendly staff

TripAdvisor rating 4.0/5

MajaBAusN Family - 24/05/2018 TripAdvisor review

A Mercure hotel in line with its standards. Parking lot just in front. Clean and light rooms. Friendly staff and a huge breakfast buffet with the possibility to sit in on the terrasse in fine weather.

One night stay

TripAdvisor rating 4.0/5

annatX6446EP Family - 03/01/2018 TripAdvisor review

Very pleased with the hotel. The room was spacious, clean, and modern. Breakfast was included and was very fresh with a large selection of hot and cold food. Over all a nice hotel and would recommend it.

Comfortable and quiet.

TripAdvisor rating 4.0/5

Brian H Family - 05/11/2017 TripAdvisor review

This was our 9th visit to Mercure Hagen. We like the atmosphere, quality of food and excellent parking facilities. The staff are polite and helpful. We will definitely return to Hagen on our future trips.

Customer review rating 4.6/5

Anonymous Couples - 12/02/2017 AccorHotels certified review

Alles o.k.

great staff

TripAdvisor rating 4.0/5

lovegroveCoTipperary Couples - 20/11/2016 TripAdvisor review

the hotel was great but the best thing was the staff miss schmidt sorry can spell first name but it started with a f was lovely she had an answer for all our questions and we had breakfast was good with a great choice

Great stay at Mercure Hagen

TripAdvisor rating 4.0/5

374joewi Family - 27/09/2016 TripAdvisor review

Very friendly and warm welcome and perfect service. I would recommend an executive room for a comfortable stay. The location ist near to the city center, it's only a 10 min. walk. We had a great stay .

Customer review rating 4.6/5

Anonymous Couples - 19/09/2016 AccorHotels certified review

Friendly staff, nice location, great breakfast buffet.

Can do better

TripAdvisor rating 4.0/5

ton53q Couples - 18/09/2015 TripAdvisor review

Room to hot. Reception desk slow and not accurate. Locked out of the room after three times checking if my extended reservation came through. Not a comfortable lounge, noisy televisions, not a place to talk quietly or reading a book or magazine.

Customer review rating 4.6/5

Anonymous Families - 30/08/2015 AccorHotels certified review

Excellent service Very helpful employees

Customer review rating 4.6/5

Anonymous Business - 05/06/2015 AccorHotels certified review

the room was good, but was was really extraordinary was the service. Very polite and helpful people. I´ve been to some mercure hotels before, but that was outstanding.

Customer review rating 4.6/5

Anonymous Business - 02/06/2015 AccorHotels certified review

Okay

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