Hotel - Mercure Hotel Hagen
Mercure Hotel Mercure Hotel

Mercure Hotel Hagen

4.0/5 469 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

The 4-star Mercure Hotel Hagen has 146 rooms, all with free WIFI included. Choose between a Single Room with French bed, a Double Room with double bed or twin beds, or opt for one of our two Suites.Two children aged up to 16 can stay in your room free of charge.

  • 146 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 305 reviews

Our guest reviews for Mercure Hotel Hagen

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 469 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Brian H. Couples - 13/08/2018 AccorHotels certified review
« Very good service »

Very fast check-in. We were given the room we selected. Very quiet night giving a good sleep. Breakfast was superb, as usual. Check-out just as fast as upon arrival. Very effecient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Anonymous Families - 13/08/2018 AccorHotels certified review
« Good price, location »

No AC, but we were able to have a fan in the room. We stayed for two full weeks and while the beds were made each day, the sheets were never changed during our stay. Housekeeping could have been better. Hospitality at the front desk and restaurant were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Theo Couples - 09/08/2018 AccorHotels certified review
« Good visit, friendly people »

Excellent room, very friendly and helpful people! However with outside temperature of over 35 degrees the temperature in the rooms do get a little high … Very service oriented breakfast, restaurant and bar crew. thank you Team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theo H., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Hagen Langdor Hotel GmbH Sabine Schäl Empfangsleiterin

Geoff Business - 21/06/2018 AccorHotels certified review
« All the amenities and some extra »

Friendly reception, professional staff in restaurant. WiFi. Rooms clean and tidy. Maybe a coffee table in all the rooms with sofas would be useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabine Schäl Front Office Manager

Family - 24/05/2018 TripAdvisor review
« Very practical & friendly staff »

A Mercure hotel in line with its standards. Parking lot just in front. Clean and light rooms. Friendly staff and a huge breakfast buffet with the possibility to sit in on the terrasse in fine weather.

Family - 03/01/2018 TripAdvisor review
« One night stay »

Very pleased with the hotel. The room was spacious, clean, and modern. Breakfast was included and was very fresh with a large selection of hot and cold food. Over all a nice hotel and would recommend it.

Family - 05/11/2017 TripAdvisor review
« Comfortable and quiet. »

This was our 9th visit to Mercure Hagen. We like the atmosphere, quality of food and excellent parking facilities. The staff are polite and helpful. We will definitely return to Hagen on our future trips.

Anonymous Couples - 12/02/2017 AccorHotels certified review

Alles o.k.

lovegroveCoTipperary Couples - 20/11/2016 TripAdvisor review
« great staff »

the hotel was great but the best thing was the staff miss schmidt sorry can spell first name but it started with a f was lovely she had an answer for all our questions and we had breakfast was good with a great choice

Family - 27/09/2016 TripAdvisor review
« Great stay at Mercure Hagen »

Very friendly and warm welcome and perfect service. I would recommend an executive room for a comfortable stay. The location ist near to the city center, it's only a 10 min. walk. We had a great stay .

Anonymous Couples - 19/09/2016 AccorHotels certified review

Friendly staff, nice location, great breakfast buffet.

ton53q Couples - 18/09/2015 TripAdvisor review
« Can do better »

Room to hot. Reception desk slow and not accurate. Locked out of the room after three times checking if my extended reservation came through. Not a comfortable lounge, noisy televisions, not a place to talk quietly or reading a book or magazine.

Anonymous Families - 30/08/2015 AccorHotels certified review

Excellent service Very helpful employees

Anonymous Business - 05/06/2015 AccorHotels certified review

the room was good, but was was really extraordinary was the service. Very polite and helpful people. I´ve been to some mercure hotels before, but that was outstanding.

Anonymous Business - 02/06/2015 AccorHotels certified review

Okay

Anonymous Business - 18/05/2015 AccorHotels certified review

Everything ok!

Anonymous Families - 13/05/2015 AccorHotels certified review

Alles ok

81Koala Couples - 07/04/2015 TripAdvisor review
« Great value business hotel within walking distance of Hagen centre »

On the edge of the city, walking distance to Hagen's Wochenmarkt and other landmarks. Adjacent to the EventPark Hagen. Excellent buffet breakfast spread. Adequately equipped spacious gym with sauna. Thai massage therapist was off due to Easter holidays. No recognition or extra amenities for Platinum Le Club status.

CZaiden Business - 10/11/2014 TripAdvisor review
« Good location »

The hotel is located close to several restaurants , the staff are friendly . Does not have fridges in the rooms and the bathroom is a little tight . The breakfast is yummy . There are few employees in the reception , which generates queue at check out time. I didn't get any special treatment with my gold accor Card.

VIJAY_PARIS Family - 23/07/2014 TripAdvisor review
« Luxurious Comfort at affordable costs »

Traveling to any town in the vicinity of Hagen like Dortmund for a football match (!) This hotel is a perfect place to stay. With a lovely health center and covered parking, the large and we'll equipped rooms are worth staying in. Very friendly service and an exceptional spread of breakfast. The German summer necessitated an air conditioner which was sadly missing !!

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