Hotel - Mercure Nelspruit Hotel
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Mercure Hotel

Mercure Nelspruit Hotel

Corner N4 & Graniet Street  PO Box 1556  Nelspruit 
1200  NELSPRUIT
SOUTH AFRICA

245 reviews
TripAdvisor Rating Based on 245 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • KMIA AIRPORT
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities (Nearby)
    • Quad bikes (Nearby)
    • Squash court (Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 - 21:00
    • Opening hours : Week-end 6:30 - 21:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 104 rooms - choose between a 1 Bedroom suite with 1 Queen Bed or 2 Bedroom Suite with 1 Queen and 2 x 3/4 beds. All suites are spacious with a lounge, kitchenette, bathroom, patio, telephones, Satellite TV, Wi-Fi, electronic safes.

  • 104 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • WIFI in your room
    • TV room service ordering
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,534 reviews

Our guest reviews for Mercure Nelspruit Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 245 reviews
AccorHotels certified review
Faith Business - 14/09/2017
« Excellent experience »

My stay at Mecure was absolutely great. The staff was friendly and very helpful. I loved everything about the hotel.

AccorHotels certified review
S. G. Solo - 13/09/2017

Very good service. Very friendly staff.

AccorHotels certified review
Kabelo T. Couples - 13/09/2017
« The frogs in the pool are terifying »

The frogs in the pool are terifying

AccorHotels certified review
Senzo M. Couples - 11/09/2017
« The experience was amazing with the lovely hotel staff which were more welcoming »

Everything was was fantastic and with nice room and the pool

AccorHotels certified review
Raj Business - 11/09/2017
« Mr »

friendly staff and rooms are clean

AccorHotels certified review
Sheila S. A. Families - 10/09/2017
« Mrs »

Very good

AccorHotels certified review
Anonymous Business - 10/09/2017
« Room not up to standard bathroom in a bad state look at ceiling soap and shampoo was not replaced milk was not replaced »

Your dinner was the worst i ever had No Soya Sauce for Stir Fry Food was bland Not worth the money

AccorHotels certified review
Janet W. S. Families - 08/09/2017
« Satisfactory, the Kitchenette had a serious ant infestation and rooms next to the roads are a tad noisy but the staff is always friendly & helpful. »

My family & I stay often at Mercure because of its proximity to town and spacious rooms plus amenities especially the pool during summer. Would be nice if towels, Kitchen utensils would be upgraded. Also some kind of sound proofing, the rooms near the roads are especially noisy but otherwise the staff is always friendly.

AccorHotels certified review
Thunyelwa Business - 08/09/2017
« Ms »

What can I say is that your hospitality is amazing

AccorHotels certified review
Diana R. Families - 06/09/2017
« it was good »

The experience was good, we had a peaceful stay and also enjoyed the room as it was spacious enough for the kids to play. I would however suggest that you provide dish cloths for the kitchen and also provide additional plates and cups for the guests as 4 were not enough although there were just 4 adults staying there.

AccorHotels certified review
Marius Business - 04/09/2017
« 2 point plugs »

I stay at your hotel about 3 time a year and I am overall satisfied. However, the last couple of times I've had an issue with a shortage of 2 point plugs in the rooms. There are none and I have to ask reception every time. Sometimes you can assist and last week for example, you could not. An employee eventually had to fetch me a plug from his room. I appreciate that plugs get stolen, but this is hardly my concern when I have a cell phone that needs charging. a 2 point plug is a standard amenity. Should you be concerned about theft, then by all means upgrade the power sockets in the rooms to allow for the plugs.

AccorHotels certified review
T Friends - 03/09/2017
« good »

Good

AccorHotels certified review
Faruk J. Families - 03/09/2017
« some work needs to be attended »

Missing items and poor maintenance

AccorHotels certified review
Isabelle Families - 01/09/2017

- Hotel is getting old & would need some referbishment. - Staff was friendly. The waiter offered to bring us dinner in the room - but he forgot knives & forks thus the meal were almost cold by the time we got to eat. - Food was not very good. Was expecting more from a Mercure hotel...

AccorHotels certified review
Anonymous Business - 30/08/2017

I had a great stay. Good food and staff. However, my only challenge was getting a plug for my phone next to the bed in vain. I couldn't manage to switch on the site lamp either. Otherwise, all went well

AccorHotels certified review
Ana Families - 30/08/2017
« Disappointment »

The room was not very well clean, the sheets in the beds were not put properly, there was a curtain in the bedroom was torn

AccorHotels certified review
Anonymous Couples - 29/08/2017

At 3 star level, it was very acceptable. Personal service was great. Room 408 barthroom furniture need maintenance or should be replaced. Maybe parking rules need to be informed, each room should have dedicated parking and people should follow such rules.

AccorHotels certified review
M. Families - 24/08/2017
« The stay was cool and convenient »

Hotel was cool,staff really friendly, location was very convenient and stay was really nice. However, if you really wanna feed back. One example. We stayed in Sandton executive suite for one night, was the same price as our stay in Mercure Nelspruit but quality in Sandton was much nicer. We think your hotel could be upgrade on bathroom (was a tub but not appetising for me to wash in :-), and please, remove the carpet all over, thats grooss (place tiles or quickstep as more hygienic ), the kitchen corner is really cool but could have had more dishes (we were 4 but kitchenware for 2) and why not put not put a sponge and dishsoap sample for us the cleaning lady. But room was cleaned each day and dish done, thats cool. Staff always gentle is a plus and location is top. Well, just some refreshment may be could be cool. Not much to do otherwise as nice. Thanks

AccorHotels certified review
Wahide V. Families - 23/08/2017
« good »

the towels are verry OLD PLEAAAASE replace them

AccorHotels certified review
Daphne Business - 21/08/2017

The experience was great but the breakfast that was served the two mornings was really not that good. The beacon and the sausages was cold although it was served in a container that was heated from the bottom.

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