Hotel - Mercure Nelspruit Hotel
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Mercure Hotel

Mercure Nelspruit Hotel

Corner N4 & Graniet Street  PO Box 1556  Nelspruit 
1200  NELSPRUIT
SOUTH AFRICA

238 reviews
TripAdvisor Rating Based on 238 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • KMIA AIRPORT
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Well-being (Nearby)
    • Massage (Nearby)
    • Tanning salon (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities (Nearby)
    • Quad bikes (Nearby)
    • Squash court (Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 - 21:00
    • Opening hours : Week-end 6:30 - 21:00
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 104 rooms - choose between a 1 Bedroom suite with 1 Queen Bed or 2 Bedroom Suite with 1 Queen and 2 x 3/4 beds. All suites are spacious with a lounge, kitchenette, bathroom, patio, telephones, Satellite TV, Wi-Fi, electronic safes.

  • 104 rooms
  • 60 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 20 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • WIFI in your room
    • TV room service ordering
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,445 reviews

Our guest reviews for Mercure Nelspruit Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 238 reviews
AccorHotels certified review
Anonymous Business - 21/07/2017

Comfortable & relaxing

AccorHotels certified review
Thabisa T. Business - 19/07/2017
« Poor service »

Not thee best service from the welcoming staff, never showed us to the rooms neither did they help us with our luggage with a rooom quite a distance from the reception. They just pointed us to the direction of our rooms for us to find them. the car park was uncovered and there was not a lot of variety from the breakfast. kitchen staff were not friendly at all, we had to seacrh for where is what ourselves.............

AccorHotels certified review
Magdalena W. Friends - 18/07/2017
« AVERAGE »

WE UNFORTUNATELY STAYED ON THE FAR SIDE WHERE THE TRAFFIC AND TAXI RAMP WERE THIS TIME AND FOUND T EXTREMELY NOISY. COULD NOT SLEEP PROPERLY DUE TO ALL THE NOISE. THE ROOM IS ALSO NEEDING A BIT OF TLC. BEDSIDE LAMP DID NOT WORK. HAIRDRYER DID NOT WORK. LIMITED UTENSILS IN KITCHEN AREA. TV COVERAGE ALSO LIMITED

AccorHotels certified review
Nadine C. Families - 17/07/2017
« Breakfast too expensive! »

Accommodation was excellent. We just had to go elsewhere for breakfast as it was too expensive.

AccorHotels certified review
H P. N. Families - 17/07/2017
« Mr Nieman »

The place is great but it is just a pity small things were omitted. In the kitchen the sets of cutlery were not complete. there were only one desert bowl and even glass ware were odd once and there were no wine glass es. There were also no hair dryer in the room and when we request one it took more than 30 min and a second call before it was delivered. The reception team were very helpful by assisting us to book in long before the check in time which were appreciated

AccorHotels certified review
Dion M. Couples - 16/07/2017
« Excellent spot next to Mall. The place to be! »

Loyal and friendly staff. Beautiful gardens and swimming pool area. Buffet Breakfast is great!

AccorHotels certified review
Myra R. Friends - 16/07/2017
« Close to all amendities  »

Our room was ready early, thank you for that. We had no hot water in the morning and the shower head was not working, which they did fixed on the Saturday. Your towels were not in a good condition. We asked for milk late afternoon for a cup of tea and we were told to go to the garage around the corner. A suggestion you can really put a small 250ml milk in the fridge.

AccorHotels certified review
Piet P. Couples - 15/07/2017
« Very pleasant »

Excellent and satisfactory

AccorHotels certified review
Roshan Families - 12/07/2017
« It was alright. »

We always stay at Mercure Hotel from our trip from the kruger and like the location near the mall. We are a family and would much appreciate if single beds are used for our children or a family size room is improvised for the same. The staff are very helpful and the ambience is superb. Thank you.

AccorHotels certified review
Ina G. Friends - 11/07/2017
« Innibos Festival Weekend »

The best Hotel to stay for the Innibos Festival weekend.

AccorHotels certified review
Arrie N. Families - 11/07/2017
« Mr »

Great place to stay while visiting the Innibos festival.

AccorHotels certified review
Nadia K. Couples - 11/07/2017
« Perfect »

Everything was just great. So convenient for Innibos as well and a great vibe!!!

AccorHotels certified review
Eugene Couples - 11/07/2017
« Not very happy »

Bath was dirty. Room was very smelly. Aircon wasnt working. Dustbin was badly broken and fell out when opened.

AccorHotels certified review
H K. Friends - 09/07/2017
« Mr »

Ideal for staying when one comes to Innibos festival. Rooms are always neat. Friendly reception. Attended to our remarks/complaints swiftly (eg no hairdryers in rooms).

AccorHotels certified review
Maria F. Business - 08/07/2017
« miss m.j. ferreira »

the room i stayed in is in need of maintenance, the shower door was difficult to close and the bathroom light was flicking on and off constantly. the hairdryer was melted, i didn't use just in case i burnt myself.

AccorHotels certified review
Dirk P. Families - 05/07/2017
« Still the best option for families visiting Nelspruit »

Large 2 bedroom suite, self catering, close to everything

AccorHotels certified review
Sipho E. M. Families - 04/07/2017
« Weekend with the Family »

We were satisfied with the room and facilities offered at the hotel

AccorHotels certified review
Sam N. Families - 03/07/2017
« Bathroom floor felt sticky and room heating system seemed not to be working »

Bathroom floor felt sticky and room heating system seemed not to be working, Other than the above mentioned there was nothing much to complain about.

AccorHotels certified review
James M. Business - 03/07/2017
« Excellent place for a tired soul to come and rest. »

The service is always wonderful right from the minute you arrive and throughout your stay. Always a pleasure to stay here.

AccorHotels certified review
D T. Solo - 03/07/2017
« All as expected »

Generally satisfactory as I expect from Mercure

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