Hotel - Mercure Rome Colosseum Centre
Mercure Hotel Mercure Hotel

Mercure Rome Colosseum Centre

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4.0/5 2,122 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Reduced mobility rooms
  • Pet allowed 25  EUR
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 15:30-22:30
    • Opening hours : Week-end 15:30-22:30

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Your every wish will be fulfilled. Choose from the categories available, single, double and triple rooms, Standard or Superior, the latter with a splendid view of the Colosseum.

  • 161 rooms
  • 141 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,129 reviews

Our guest reviews for Mercure Rome Colosseum Centre

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,122 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
tang043 Couples - 17/04/2018
« Perfect Location »

A good quality hotel ideal if you want to walk all the attractions of Rome. 3 minutes to Collosseum, 5 minutes to a collection of bars and restaurants. Approx 45 minutes to Vatican, Spanish Steps and Trevi Fountain. All other major points of interest are within this distance. Good quality bar, but disappointed that the roof top bar and pool are not open until May. This was not pointed out on the website when booking!!

AccorHotels certified review
John P. Couples - 12/04/2018
« as pleasant as ever »

clean comfortable room, wonderful location with beautiful views from the roof terrace and very pleasant and helpful staff

AccorHotels certified review
J. M. Couples - 12/04/2018
« Pleasant experience with areas that can be improved »

It was a pleasant first visit to Rome - the hotel was well situated for our itinerary and the staff were very supportive. Some elements in the room definitely use some amendment or reconsideration, and the restaurant / room service menu could be improved. Comments about the Room (stayed in #410): 1. The shower stall in the bathroom isn't well designed. As only half the shower area has a glass partition, water splashes out from the other half onto the bathroom floor. The water then flows along the floor but isn't able to drain away as there is no drainage outlet, so it pools along the side of the shower area. Could you consider adding a shower curtain perhaps? 2. There was a hot-water kettle in the room but the inside was scaly and couldn't be cleaned. Could you perhaps consider a kettle where guests can reach in to clean the kettle, or change the kettles a little more often. Alternatively, installing a hot-water dispenser (potable water) in the hotel (perhaps on one of the floors) would help as you then wouldn't need to place kettles in each room. 3. I try to avoid using paper cups with hot water, so instead of paper cups in the room, small ceramic ones would have been preferred. Comments about the food options: 4. The room service menu is rather limited. Perhaps you could consider offering additional hot items and finger foods. 5. I understand the restaurant closes at 10:30pm. Are there any food-delivery services which can partner with the hotel to offer their services after 10:30pm? For example, if these service providers can place a tablet / screen at the hotel where guests can select food options and make payment directly via credit card, this would be great!

TripAdvisor review
Business - 10/04/2018
« Easter stay in Mercure Colosseum Rome »

Stayed for three nights for business in this hotel which was the usual good Mercure standard. excellent location a few meters from the Colosseum and great view of the ruin. Very comfortable room and excellent service from reception and restaurant. especially good for calling taxis to my meeting venue.

AccorHotels certified review
Quentin Families - 08/04/2018
« Very good rooms and quality of service. »

Very good experience overall. Only comment is room was a little dark so could do with a little more lighting.

AccorHotels certified review
M C. Couples - 08/04/2018
« Great location, lovely hotel »

Excellent

AccorHotels certified review
Ricardo P. Families - 05/04/2018
« unforgettable »

When we get there after a visit of 4 countries around Europe we were exhausted, the receptionist Laura was very attentive beyond our expectations. The room was great and the coffee maker inside was a plus. The location make our trip easier, not only the biggest attractions are close but restaurants and pizzarias as well.

AccorHotels certified review
Rutika D. Couples - 04/04/2018
« Inadequate »

We were expecting better service at Mercure, as we have repeatedly stayed with Mercure in the past.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for taking the time and let us know about your experience at the Mercure Rome Colosseum Centre. We are sorry that your stay did not reflect your expectations; I apologize for the lack of cleaning, I can guarantee it does not reflect our usual standards. Your opinion is very important to us, we will be taking the appropriate measures in order to prevent future occurrences,. We hope to have the opportunity to better serve you in the future. Kind Regards Giuseppe Fioretti Room Division Manager

AccorHotels certified review
L. Couples - 03/04/2018
« Good hotel with great location and very warm also helpfull staff! »

This is my second time staying at Mercure Roma Centro Colosseo...Absolutely I am very satisfy with everything...that's why I comeback to stay for second time. I like this hotel, because of location, staff, cleanliness, comfort bedroom but need additional menu of food for the breakfast also for the Bistro itself

AccorHotels certified review
John B. Families - 02/04/2018
« Nice staff but too few of them leading to poor service especially room cleaning »

Hotel and staff we very friendly, however the standards for room maintenance were poor, probably due to too few staff employed. Each day something was missed (e.g. no toilet roll, missing towels). Dusting and cleaning was also minimal. Bistro had slow service, but again good staff trying their best. This hotel could be so much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. I am very grateful for the kind words of appreciation toward our staff, they really work hard to provide an unforgettable stay for all our Guests. However, I am sorry your experience did not completely reflect your expectation. We hope to have the opportunity to welcome you again in Rome. Sincerely, Giuseppe Fioretti Room Division Manager

TripAdvisor review
Family - 02/04/2018
« Wonderful hotel in the center of Roma »

Excellent rooms, a good choice of dishes at breakfast, a cozy restaurant with reasonable prices, cook deliciously friendly staff, try to help, a warm atmosphere, cleaning in the rooms could be better, good plumbing.

AccorHotels certified review
Y. Families - 31/03/2018
« The stay was satisfactory.The original room had a bad smell. We were given a new room upon request the next day. »

The reception staff was quick and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Roma Centro Colosseo. I am glad you enjoyed your stay despite the slam issue with the bathroom. I apologize for the inconvenient and I am glad that our staff did arrange a new room for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giuseppe Fioretti Room Division Manage Mercure Rome Colosseum Centre

AccorHotels certified review
Veronika Friends - 27/03/2018
« Trip in Roma »

First night we came late from airport and our surprise, that sheets were dirty,waiting for a new sheets and that we had to change sheets by our own, wasnt best start. Even the wake up at half past one im the night,when we wanted already sleep and the receprionist has forgotten key card in our room and came bact to pick up it, was absolutely not gut experience. Room was small,really dark and with view to warehouse and staff stairs. After we complained about sheets and whole night story,they offered us better room. Which we didnt accepted,because sheets were already changed. Unless we got like small present chocolate and bottle of wine with apology. Otherwise is hotel good. Breakfast was sufficient, there i missed just wholegrain dark bread. On the reception they are helpful,but sometimes more smile would be perfect. Area for hotel is great,really not far away from Colosseum and city center. Housekeeping was other days sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Veronika, Thank you for taking the time and write some comments about your stay at the Mercure Rome Colosseum Centre. I am glad you appreciated the breakfast, the hotel's location and found our staff helpful. I am sorry, however, you experienced that issue with the bed sheets, I can assure you that does not represents our usual standards. I apologize that our staff could not help you with replacing it. We hope to have the opportunity to welcome you again in the future, when I am sure we will be able to regain your confidence. Kind Regards Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

AccorHotels certified review
Colin Families - 26/03/2018
« Well located and comfortable. »

Comfortable with helpful and friendly staff. Location good for exploring Rome. Lounge/Bar could be better it is a little soul less (lacking atmosphere)

AccorHotels certified review
Simon S. Families - 25/03/2018
« Friendly helpful staff made my stay a very welcome one. »

Hotel was ideally located and staff helpful and very friendly. Breakfast great and room was clean and always made up the next day. Would stay here again definitely.

AccorHotels certified review
Steve F. L. Solo - 21/03/2018
« warm courteous staff driven to ensure customers feel welcome. »

Very good, with Laura on reception being particularly formidable at a good check in experience.

AccorHotels certified review
Jane Families - 21/03/2018
« Great location, hotel rooms not too clean or fresh »

Very disappointed with our priveledge room. Was not very clean, found someone elses flip flop under our bed, smelly carpet, windows very dirty. Reception, breakfast room and bar were however clean. Shame about the rooms. We went to celebrate a 50th birthday, the hotel was a let down. Rooms need a re-vamp. Roof terrace would be beautiful in good weather. Did not receive promised Rome package in our room either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jane, Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. I am sorry that your stay was such a let down. I can assure you that the cleaning issues you experienced do not represent our usual standards. I apologize we did not manage to show it in this occasion. I will address the problem to our housekeeper and make sure we keep up to our usual level of service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

AccorHotels certified review
Arbie Couples - 19/03/2018
« Too hot to sleep »

Too hot to sleep. I had gone on holiday in the hope of catching up on sleep after a very difficult start to the year. This didnt happen due to the temperature in the room. We were promised a fan this was never delivered. We opened the window and the noise of the traffic kept us awake. Given the whole point of hiring a room from yourselves is to sleep I am extremly disappointed and need another holiday to recover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arbie, Thank you for taking the time to tell us about your experience at the Mercure Roma Centro Colosseo. I am sorry that your experience meet your expectations; please allow me to express my sincerest apologies. Unfortunately our conditioning system does not provide heat and cold at the same time and we have to use in accordance with the outside temperatures. We have had between 4° and 12° degrees in Rome during that week that forced us to keep the heater on. I am sorry that represented such a discomfort during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

AccorHotels certified review
John M. A. Couples - 18/03/2018
« Very friendly staff and great food and clean room! »

All I can say... can I stay another night pleaseee? this place is very nice and friendly staff. Great location! Room is very clean and the breakfast buffet wassssss good!!!!! All I can say? Thank you Mercure!

AccorHotels certified review
Y. Y. Couples - 11/03/2018
« Very Satisfied with the Stay at Mercure Hotel »

The location of the hotel can oversee The Colosseum. The room given was very big as it comes with a small living room. This is the first surprise I gotten from the Mercure Hotel. The second surprise was that we received a bottle of champagne from the hotel, to wish us 20th wedding anniversary. Such a nice thought!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. L., We are grateful for the nice comments about your stay at the Mercure Rome Colosseum Centre. We are so glad you appreciated our gesture and hope to welcome you back soon for another special occasion. Kind Regards Giuseppe Fioretti Room Division Manager Mercure Rome Colosseum Centre

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