Hotel - Mercure Hotel Offenburg am Messeplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Offenburg am Messeplatz

4.0/5 880 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Boutiques/shopping
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool (Nearby)
  • Fitness centre  (Nearby)
  • Sauna
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:30
    • Opening hours : Week-end 11:00-23:30
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Offenburg am Messeplatz, you can choose between Standard Rooms with a king-size bed or twin beds, Privilege Rooms with a king-size bed or twin beds and five Privilege Suites with double beds.All 132 rooms in our hotel are air-conditioned and have free WIFI. One child aged up to 12 years can stay in a parent's room free of charge and can enjoy breakfast at half price. Your pet is also welcome to stay with us (charge of EUR 10/night).

  • 132 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Drink vending machine
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 122 reviews

Our guest reviews for Mercure Hotel Offenburg am Messeplatz

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 880 reviews
Solo travel - 14/10/2018 TripAdvisor review
« Excellent stay (1-night) »

On my way back from Italy, I arrived late at the hotel. Still, everything was handled quickly, understanding, fast and friendly! Everything you need and more is available in the room (coffee for in the morning, a little saloon, a bath…). Follow the parking directions for the Messe, then choose for hotel parking (10 €).

Couples - 04/09/2018 TripAdvisor review
« A great venue fo a short break »

The hotel is excellent being both close to Offenburg Centre and also to the motorway network to visit other cities and countryside. The hotel also has a good restaurant for breakfast and dinner as well as a great swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame, thank you for your comment. Did you been in Straßburg or Europapark Rust? See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Family - 30/06/2018 TripAdvisor review
« Mercure Hotel am Messeplatz, Offenburg »

Comfortable hotel. However, did not receive VIP treatment, despite having Silver status despite the marketing brochures stating silver card holders would receive smth.. Great breakfast! Not too far from the City Centre, and also the motorway. If you need an early start, is better to stay there as you're straight on the motorway and not driving through the backstreets of Offenburg

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, thank you for your comment. We are sorry that you not receive a VIP Treatment. See you soon in Offenburg! Your Team from Mercure Offenburg am Messeplatz

Family - 16/05/2018 TripAdvisor review
« Not recommended »

Overall I was not impressed and do not recommend to stay here. Rooms are old and have not been recently refurbished (the room still smelled of smoke; probably from the carpet). I had a privilege room but the promised bathrobes were not present. Minibar drinks were included but no bottle opener was present in the minibar. The airconditioning was not working even though it was a very warm day (and opening a window was not practical due to traffic noise). The parking fee was €10, but this was not previously announced on the web site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene, thank you for your comment. The air condition had on this day a technical problem. So at your next stay the air condition is working. We are sorry that you will not found a bottle opener by the Minibar. We speak with Housekeeping Team that they will check it before arrival. See you soon in Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

John Couples - 19/04/2018 AccorHotels certified review
« A Very Enjoyable Stay »

We very much enjoyed our recent overnight stay at the Mercure Offenburg. As always the reception staff were welcoming and professional and our room had been cleaned and prepared to the highest standards. The wide choice available at breakfast is always appreciated as is the attentive and efficient service. During the evening the bar staff were excellent; the service was prompt, helpful and friendly. Normally I would not single out a member of staff from such an excellent team, but Mohammed deserves a special mention For his engaging involvement throughout the evening.

Family - 12/01/2018 TripAdvisor review
« Not a good Mercure »

This is one of the worst Mercure hotels I have aver been in. Maximum classification would be 3 star. There are way better Ibis choices than this Mercure. I recomand it only for 1 night sleep. The location is ok for people who drive along europe, it is close to the French border

Family - 10/01/2018 TripAdvisor review
« Very nice place and excellent value for money »

We have enjoyed staying with this Mercure hotel. Very nice rooms and room service. Rooms were very clean. Personal was very supportive as well. Used several times the sauna and swimming pool - it was very clean and good quality. For sure will return to this place next time

Pierre Z Family - 09/01/2018 TripAdvisor review
« Nice hotel well located »

Nice hotel well located. I appreciate very much the restaurant and the bar. The swimming pool and the sauna on the top is great. The personnel is very nice and professional. We like the location near to the center of the city and the congress house. We often come to this hotel for pleasure.

Family - 06/12/2017 TripAdvisor review
« Pricey tired Mercure Accor Hotel / cold indoor swimming pool »

Offenberg is a good place to stay for the Christmas markets. We were a quite disappointed by the service and décor of the hotel. The carpets are old and corporate. The swimming pool was cold and the sauna / infra rouge room were both switched off. However the proximity to Offenburg and Strasbourg saved the weekend. Prices are hiked in December for the Christmas market. Perhaps we made a mistake booking directly thru the Accor website rather than booking.com. Parking at the hotel ia an extra 10 Euros and the width of the spaces are tight.

B74WLjohna Family - 29/11/2017 TripAdvisor review
« Good and bad. »

Mostly it was very enjoyable. The room was big and comfortable, the breakfast was great and the staff were generally friendly and obliging. However, it lost 1 star because of the following: (a) Friday night's meal was interrupted when we were asked to leave our table and finish our meal (desert) at the bar: it was 10:15 pm and we were nearly finished - inexcusably rude (the Cook and most staff left at 10:00 pm despite being advised the restaurant closed at 10:30); and (b), we were unexpectedly told we had to pay and extra Euro 10/night for parking. The cost for 2 cars for 2 nights was too much!. This should have been advised before we booked.

Business - 25/09/2017 TripAdvisor review
« Forgot My Welcome Drink Voucher »

It does not seem welcoming when they forget your welcome drink voucher. Do not feel like asking for it as it seems rude. Room clean. Staff in restaurant very good and helped with the internet even though the restaurant had a blind spot and could not connect. Internet worked in the bar.

Family - 01/09/2017 TripAdvisor review
« Quick overnight stay »

The hotel was clean and offered nice accommodations. I should have done my research better as the location was not ideal, there was absolutely nothing close by. But the restaurant offered a nice evening meal and we were just staying the night as we passed through so it was not a big deal. Overall satisfied with the experience.

Business - 23/08/2017 TripAdvisor review
« excellent hotel in germany »

the hotel has well decorated rooms and plenty of car parking space. There is even a free spa available with small swimming pool and good sauna. Staff is helpful especially at the restaurant. Excellent breakfast with choice for fresh made fried eggs and italian coffee, in short a satisfying stay

David M Business - 28/05/2017 TripAdvisor review
« Business trip »

Hotel is located outside of the city, so if you want to explore, you need to use the public transport/ . Hotel is comfortable. The rooms good. Breakfast really good. Restaurant staff friendly and helpful.

John P. Couples - 21/05/2017 AccorHotels certified review
« Comfortable room, considerate staff, and relaxing leisure facilities make an excellent stay »

Helpful reception staff (we and several guests arriving by car at the same time were unable to raise the barrier) Comfortable, well maintained and clean room. Bar service excellent on a very busy night. Welcome swim in the pool after a long day's drive. Welcome drink, fruit, water and bathrobes in room on arrival. Hearty breakfast before travelling on. Convenient location near autobahn and attractive town.

Friends getaway - 02/05/2017 TripAdvisor review
« Offenburg »

We arrived late but the checkin was quick and the mitarbeiter friendly. Breakfast was good and friendly. Checkout was also good. Close to highway and fuel station for cheap gazoline also. I would definitely book here again.

Friends getaway - 19/04/2017 TripAdvisor review
« short trip »

Reception is not courteous, doesn't know how to use their system very well. Rooms are not cleaned up. That is not what you should expect from a business hotel at this level and what we are not expected

Anonymous Couples - 15/04/2017 AccorHotels certified review

A very enjoyable stay. Room clean and of generous size. Pool, bar and restaurant great places to relax after travelling. Reception and restaurant staff helpful and friendly. Convenient for Autobahn Karlsruhe - Basel

Family - 23/02/2017 TripAdvisor review
« Review »

Room and pillows were stinking of cigarettes! Restaurant service very poor - had to call staffs numerous times and wait approximately 10 minutes to get menu card. No shower gel n shampoo (the basic minimum for a hotel to provide!). Most Accor hotels provide water as complimentary drinks in the room, none provided at this hotel. At check-in, no info provided on timing of breakfast, etc.

Couples - 09/12/2016 TripAdvisor review
« Excellent »

An excellent hotel. Rooms very clean and comfortable. Staff extremely professional and friendly. Breakfast is gorgeous. Really to be recommended. The only negative point is the position: quite difficult to find the access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear brackeri, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted our friendly staff and the extensive breakfast buffet. We noted your point about the difficulties to find our location to consider it in the future. We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With kind regards, Anja Hillerich (General Manager) & Andreas Kahl (Front Office Manager)

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