Hotel - Mercure Hotel Offenburg am Messeplatz
Mercure Hotel Mercure Hotel

Mercure Hotel Offenburg am Messeplatz

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4.0/5 838 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool (Nearby)
  • Fitness centre  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:30
    • Opening hours : Week-end 11:00-23:30

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Offenburg am Messeplatz, you can choose between Standard Rooms with a king-size bed or twin beds, Privilege Rooms with a king-size bed or twin beds and five Privilege Suites with double beds.All 132 rooms in our hotel are air-conditioned and have free WIFI. One child aged up to 12 years can stay in a parent's room free of charge and can enjoy breakfast at half price. Your pet is also welcome to stay with us (charge of EUR 10/night).

  • 132 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 118 reviews

Our guest reviews for Mercure Hotel Offenburg am Messeplatz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 838 reviews
TripAdvisor review
Family - 12/01/2018
« Not a good Mercure »

This is one of the worst Mercure hotels I have aver been in. Maximum classification would be 3 star. There are way better Ibis choices than this Mercure. I recomand it only for 1 night sleep. The location is ok for people who drive along europe, it is close to the French border

TripAdvisor review
Family - 10/01/2018
« Very nice place and excellent value for money »

We have enjoyed staying with this Mercure hotel. Very nice rooms and room service. Rooms were very clean. Personal was very supportive as well. Used several times the sauna and swimming pool - it was very clean and good quality. For sure will return to this place next time

TripAdvisor review
Pierre Z Family - 09/01/2018
« Nice hotel well located »

Nice hotel well located. I appreciate very much the restaurant and the bar. The swimming pool and the sauna on the top is great. The personnel is very nice and professional. We like the location near to the center of the city and the congress house. We often come to this hotel for pleasure.

TripAdvisor review
Family - 06/12/2017
« Pricey tired Mercure Accor Hotel / cold indoor swimming pool »

Offenberg is a good place to stay for the Christmas markets. We were a quite disappointed by the service and décor of the hotel. The carpets are old and corporate. The swimming pool was cold and the sauna / infra rouge room were both switched off. However the proximity to Offenburg and Strasbourg saved the weekend. Prices are hiked in December for the Christmas market. Perhaps we made a mistake booking directly thru the Accor website rather than Parking at the hotel ia an extra 10 Euros and the width of the spaces are tight.

TripAdvisor review
B74WLjohna Family - 29/11/2017
« Good and bad. »

Mostly it was very enjoyable. The room was big and comfortable, the breakfast was great and the staff were generally friendly and obliging. However, it lost 1 star because of the following: (a) Friday night's meal was interrupted when we were asked to leave our table and finish our meal (desert) at the bar: it was 10:15 pm and we were nearly finished - inexcusably rude (the Cook and most staff left at 10:00 pm despite being advised the restaurant closed at 10:30); and (b), we were unexpectedly told we had to pay and extra Euro 10/night for parking. The cost for 2 cars for 2 nights was too much!. This should have been advised before we booked.

TripAdvisor review
Business - 25/09/2017
« Forgot My Welcome Drink Voucher »

It does not seem welcoming when they forget your welcome drink voucher. Do not feel like asking for it as it seems rude. Room clean. Staff in restaurant very good and helped with the internet even though the restaurant had a blind spot and could not connect. Internet worked in the bar.

TripAdvisor review
Family - 01/09/2017
« Quick overnight stay »

The hotel was clean and offered nice accommodations. I should have done my research better as the location was not ideal, there was absolutely nothing close by. But the restaurant offered a nice evening meal and we were just staying the night as we passed through so it was not a big deal. Overall satisfied with the experience.

TripAdvisor review
Business - 23/08/2017
« excellent hotel in germany »

the hotel has well decorated rooms and plenty of car parking space. There is even a free spa available with small swimming pool and good sauna. Staff is helpful especially at the restaurant. Excellent breakfast with choice for fresh made fried eggs and italian coffee, in short a satisfying stay

TripAdvisor review
David M Business - 28/05/2017
« Business trip »

Hotel is located outside of the city, so if you want to explore, you need to use the public transport/ . Hotel is comfortable. The rooms good. Breakfast really good. Restaurant staff friendly and helpful.

AccorHotels certified review
John P. Couples - 21/05/2017
« Comfortable room, considerate staff, and relaxing leisure facilities make an excellent stay »

Helpful reception staff (we and several guests arriving by car at the same time were unable to raise the barrier) Comfortable, well maintained and clean room. Bar service excellent on a very busy night. Welcome swim in the pool after a long day's drive. Welcome drink, fruit, water and bathrobes in room on arrival. Hearty breakfast before travelling on. Convenient location near autobahn and attractive town.

TripAdvisor review
Friends getaway - 02/05/2017
« Offenburg »

We arrived late but the checkin was quick and the mitarbeiter friendly. Breakfast was good and friendly. Checkout was also good. Close to highway and fuel station for cheap gazoline also. I would definitely book here again.

TripAdvisor review
Friends getaway - 19/04/2017
« short trip »

Reception is not courteous, doesn't know how to use their system very well. Rooms are not cleaned up. That is not what you should expect from a business hotel at this level and what we are not expected

AccorHotels certified review
Anonymous Couples - 15/04/2017

A very enjoyable stay. Room clean and of generous size. Pool, bar and restaurant great places to relax after travelling. Reception and restaurant staff helpful and friendly. Convenient for Autobahn Karlsruhe - Basel

TripAdvisor review
Family - 23/02/2017
« Review »

Room and pillows were stinking of cigarettes! Restaurant service very poor - had to call staffs numerous times and wait approximately 10 minutes to get menu card. No shower gel n shampoo (the basic minimum for a hotel to provide!). Most Accor hotels provide water as complimentary drinks in the room, none provided at this hotel. At check-in, no info provided on timing of breakfast, etc.

TripAdvisor review
Couples - 09/12/2016
« Excellent »

An excellent hotel. Rooms very clean and comfortable. Staff extremely professional and friendly. Breakfast is gorgeous. Really to be recommended. The only negative point is the position: quite difficult to find the access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear brackeri, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted our friendly staff and the extensive breakfast buffet. We noted your point about the difficulties to find our location to consider it in the future. We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With kind regards, Anja Hillerich (General Manager) & Andreas Kahl (Front Office Manager)

TripAdvisor review
Couples - 27/10/2016
« Regular stopover »

We know what to expect as we have stayed at this hotel a number of times in the last few years. Decent size and clean room, attentive staff and well placed for our needs. Only concern was that we felt the room could have been warmer but we were travelling from the south of Italy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scottie 89, thank you for taking your time to write a review after your departure! We are glad to read the feedback of frequently returning guest as you are. Please let us know next time you do not feel fully comfortable with your room and we will ensure to solve the problem immidiately. We are looking forward to your next stay with us! With kind regards, Anja Hillerich (General Manager) & Andreas Kahl (Front Office Manager)

AccorHotels certified review
Anonymous Couples - 20/09/2016

Convenient situation, good swimming pool, easy parking, welcoming reception, helpful bar and breakfast staff, lovely clean and well laid out room, great lift and a very good breakfast.

TripAdvisor review
Family - 14/08/2016
« Nice hotel, 15 mins walk from city centre »

We stayed in the suite which includes free minibar. Beds were comfortable so was the climatisation in the room. We loved the 5th floor pool with great views on the surroundings.. We also loved the rich breakfast choice. What we didn't like is the restyling of the entrance hall that is in contrast with the antique restaurant/dining room. What we also didn't like was the service in the bar on the terrace. After we ordered (drinks only), we were served only 25 minutes after we had ordered; also seeing other people being served before us.When the waiter came and I said that we would take the drinks into the room because it took too long, we didn't even receive apologies, just a simple OK. Please act on bar staff quality and politeness.

AccorHotels certified review
Anonymous Couples - 21/07/2016

We always enjoy staying at this hotel; it is conveniently situated near the Basle - Karlsruhe autobahn, the rooms are well designed and clean, the swimming pool provides exercise and relaxation after a long day's drive, the restaurant and bar are both pleasant spaces in which to enjoy a meal, a snack or a drink, and the staff throughout the hotel are friendly, courteous and helpful. On our recent visit however we did experience service in the bar which fell well below the high standards we have come to expect at this hotel. I am pleased to say that the management response to our issue was addressed promptly and to our complete satisfaction. It was very reassuring to know that when things go wrong and mistakes happen that they were dealt with in such an exemplary manner by the duty manager that evening, Damien Hill.

AccorHotels certified review
Anonymous Couples - 03/07/2016

As usual very good. Professional staff. Fine location for us (gong on holiday in Italien, coming from Copenhagen). Room quality fine. 24h service.

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