Hotel - Mercure Hotel Offenburg am Messeplatz
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Mercure Hotel

Mercure Hotel Offenburg am Messeplatz

Schutterwälderstr. 1 a 
77656  OFFENBURG
GERMANY

748 reviews
TripAdvisor Rating Based on 748 reviews
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7.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool (Nearby)
  • Fitness centre  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-23:30
    • Opening hours : Week-end 11:00-23:30

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Offenburg am Messeplatz, you can choose between Standard Rooms with a king-size bed or twin beds, Privilege Rooms with a king-size bed or twin beds and five Privilege Suites with double beds.All 132 rooms in our hotel are air-conditioned and have free WIFI. One child aged up to 12 years can stay in a parent's room free of charge and can enjoy breakfast at half price. Your pet is also welcome to stay with us (charge of EUR 10/night).

  • 132 rooms
  • 100% non-smoking hotel
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 101 reviews

Our guest reviews for Mercure Hotel Offenburg am Messeplatz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 748 reviews
TripAdvisor review
David M Business - 28/05/2017
« Business trip »

Hotel is located outside of the city, so if you want to explore, you need to use the public transport/ . Hotel is comfortable. The rooms good. Breakfast really good. Restaurant staff friendly and helpful.

AccorHotels certified review
John P. Couples - 21/05/2017
« Comfortable room, considerate staff, and relaxing leisure facilities make an excellent stay »

Helpful reception staff (we and several guests arriving by car at the same time were unable to raise the barrier) Comfortable, well maintained and clean room. Bar service excellent on a very busy night. Welcome swim in the pool after a long day's drive. Welcome drink, fruit, water and bathrobes in room on arrival. Hearty breakfast before travelling on. Convenient location near autobahn and attractive town.

TripAdvisor review
Friends getaway - 02/05/2017
« Offenburg »

We arrived late but the checkin was quick and the mitarbeiter friendly. Breakfast was good and friendly. Checkout was also good. Close to highway and fuel station for cheap gazoline also. I would definitely book here again.

TripAdvisor review
Friends getaway - 19/04/2017
« short trip »

Reception is not courteous, doesn't know how to use their system very well. Rooms are not cleaned up. That is not what you should expect from a business hotel at this level and what we are not expected

AccorHotels certified review
Anonymous Couples - 15/04/2017

A very enjoyable stay. Room clean and of generous size. Pool, bar and restaurant great places to relax after travelling. Reception and restaurant staff helpful and friendly. Convenient for Autobahn Karlsruhe - Basel

TripAdvisor review
Family - 23/02/2017
« Review »

Room and pillows were stinking of cigarettes! Restaurant service very poor - had to call staffs numerous times and wait approximately 10 minutes to get menu card. No shower gel n shampoo (the basic minimum for a hotel to provide!). Most Accor hotels provide water as complimentary drinks in the room, none provided at this hotel. At check-in, no info provided on timing of breakfast, etc.

TripAdvisor review
Couples - 09/12/2016
« Excellent »

An excellent hotel. Rooms very clean and comfortable. Staff extremely professional and friendly. Breakfast is gorgeous. Really to be recommended. The only negative point is the position: quite difficult to find the access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear brackeri, thank you for taking your time to write a review after your departure! We are glad that you enjoyed your stay with us and highlighted our friendly staff and the extensive breakfast buffet. We noted your point about the difficulties to find our location to consider it in the future. We would be happy to welcome you back at the Mercure Hotel Offenburg am Messeplatz. With kind regards, Anja Hillerich (General Manager) & Andreas Kahl (Front Office Manager)

TripAdvisor review
Couples - 27/10/2016
« Regular stopover »

We know what to expect as we have stayed at this hotel a number of times in the last few years. Decent size and clean room, attentive staff and well placed for our needs. Only concern was that we felt the room could have been warmer but we were travelling from the south of Italy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scottie 89, thank you for taking your time to write a review after your departure! We are glad to read the feedback of frequently returning guest as you are. Please let us know next time you do not feel fully comfortable with your room and we will ensure to solve the problem immidiately. We are looking forward to your next stay with us! With kind regards, Anja Hillerich (General Manager) & Andreas Kahl (Front Office Manager)

AccorHotels certified review
Anonymous Couples - 20/09/2016

Convenient situation, good swimming pool, easy parking, welcoming reception, helpful bar and breakfast staff, lovely clean and well laid out room, great lift and a very good breakfast.

TripAdvisor review
Family - 14/08/2016
« Nice hotel, 15 mins walk from city centre »

We stayed in the suite which includes free minibar. Beds were comfortable so was the climatisation in the room. We loved the 5th floor pool with great views on the surroundings.. We also loved the rich breakfast choice. What we didn't like is the restyling of the entrance hall that is in contrast with the antique restaurant/dining room. What we also didn't like was the service in the bar on the terrace. After we ordered (drinks only), we were served only 25 minutes after we had ordered; also seeing other people being served before us.When the waiter came and I said that we would take the drinks into the room because it took too long, we didn't even receive apologies, just a simple OK. Please act on bar staff quality and politeness.

AccorHotels certified review
Anonymous Couples - 21/07/2016

We always enjoy staying at this hotel; it is conveniently situated near the Basle - Karlsruhe autobahn, the rooms are well designed and clean, the swimming pool provides exercise and relaxation after a long day's drive, the restaurant and bar are both pleasant spaces in which to enjoy a meal, a snack or a drink, and the staff throughout the hotel are friendly, courteous and helpful. On our recent visit however we did experience service in the bar which fell well below the high standards we have come to expect at this hotel. I am pleased to say that the management response to our issue was addressed promptly and to our complete satisfaction. It was very reassuring to know that when things go wrong and mistakes happen that they were dealt with in such an exemplary manner by the duty manager that evening, Damien Hill.

AccorHotels certified review
Anonymous Couples - 03/07/2016

As usual very good. Professional staff. Fine location for us (gong on holiday in Italien, coming from Copenhagen). Room quality fine. 24h service.

AccorHotels certified review
Anonymous Business - 06/05/2016

A great but very brief stay well looked after thank you for your good hospitality.

AccorHotels certified review
Anonymous Couples - 03/05/2016

As usual, we were made very welcome by the reception staff who checked that all our needs and expectations were met. We enjoyed a refreshing drink outside before sunset and later a lovely meal in the restaurant. The pool provides excellent relaxation and a coma ding view of the hotel surroundings. Our room was well designed,furnished and cleaned and had been well prepared for our arrival.

TripAdvisor review
Couples - 10/04/2016
« Good stopover »

We stay in this hotel twice a year as we go to and from the south of Italy, hotel meets our needs both in the level of comfort and its location. Only disappointment is the 10 Euro charge for parking our car.

TripAdvisor review
Family - 27/03/2016
« Awfull restaurant, Nice hotel »

Very good hotel for travelling through germany , and frikendt start. but the restaurant : dont go there, more than an hour to serve and bad food / and we are generally not critical . The hotel should have a serious consideration om that.

TripAdvisor review
toto802t Solo travel - 10/03/2016
« Hotel needs refreshment »

Staff very polite and friendly However, insonorisation in the room was very bad despite choosing the suite and requesting calm room. Pillows are terrible and no way to sleep properly. Room decoration was poor. Not a good value for monney

TripAdvisor review
Reidid_Nolla Family - 24/02/2016
« Nice welcome and comfortable place »

Really peaceful and comfortable hotel, we had great chance to get an aquagymn course from Mrs Heidi Puy in the swimming pool of the hotel, and it was a real benefit for us after a long trip...i recommand to try it.

TripAdvisor review
paolo030 Solo travel - 13/01/2016
« Very good hotel »

The hotel is at walking distance from the center of Offenburg (nice town, even if not to big, but ok for 1 night) and with a special offer I paid really nothing for a very good hotel with also swimming pool and sauna!

Our hotel has responded to the review
Our hotel has responded to the review

Dear paolo030, Thank you for your positive assessment for our Mercure Offenburg Am Messeplatz. Hopefully we see you soon in the near future. Your Team from the Mercure Offenburg Am Messeplatz

TripAdvisor review
Business - 29/11/2015
« Good hotel for a stay during exhibition at the Messe »

Good hotel for a stay during the Messe exhibition. Nice location and within 3 minutes from the Messe. Rooms are standard, but good. Diner is also good and not expensive. Breakfast also good and the internet fast enough for doing work and watching netflix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, We very much appreciate your comments regarding your stay at the Mercure Hotel Offenburg Am Messeplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Team from the Mercure Offenburg Am Messeplatz

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