Hotel - Mercure Saint Lary Sensoria Hotel
Mercure Hotel Mercure Hotel

Mercure Saint Lary Sensoria Hotel

4.5/5 594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Reduced mobility facilities
  • pets allowed 14  EUR
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Thermal Spa
  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Rafting  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Bike rack facilities (Nearby)
    • Boules/petanque (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12h00 - 24h00
    • Opening hours : Week-end 12h00 - 24h00

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

65 enhanced-comfort rooms spread over three floors with balconies and views of the Pyrenees or the gardens.

  • 65 rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,718 reviews

Our guest reviews for Mercure Saint Lary Sensoria Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 22/09/2018 AccorHotels certified review
« Exceptional »

It was a great treat. The room was nice. The view by the river. The hotel staff was very helpful and smiling. The spa is great after a day of hiking

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASSAF Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Dirk Couples - 15/09/2018 AccorHotels certified review
« superbe »

Super hotel, nice reception, good food, service was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIRK V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

P G. Business - 30/07/2018 AccorHotels certified review
« Great modern hotel in the Pyrenees »

Would be great to add air conditioning to rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest,, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will consider your suggestion to add Air Conditioning in rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

B. F. Families - 11/06/2018 AccorHotels certified review

Absolument parfait, bravo!

Our hotel has responded to the review
Our hotel has responded to the review

Dear F. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Lesley S. Couples - 02/04/2018 AccorHotels certified review
« Wonderful hotel, great location, excellent staff and superb food! »

We enjoyed four days at the St Lary. The hotel is well located within an easy walk of the main shopping streets. Fabulous views of the mountains and short walk to the gondola. All the staff were fantastic from check-in to departure. After long treks during the day, the spa was a welcome addition. The highlight for us was the food. Meals were obviously lovingly prepared, and every meal was very special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

John B. Couples - 28/03/2018 AccorHotels certified review

Very good receptionists who were very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Zz Families - 12/03/2018 AccorHotels certified review

Excellent hôtel

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZAKIA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Ian H. Couples - 03/02/2018 AccorHotels certified review
« A superb hotel with great staff in the best location. »

From start to finish a really professional hotel. Very comfortable rooms and bed and a great restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

D. Couples - 31/01/2018 AccorHotels certified review
« good experience but notation is decreasing with last year experiences »

room : perfect breakfast : less products as last years ( no more yahourt lait brebis, no more dry fruits such, fruit juice lower quality bar : problem with glass of champagne too warm ( problem of fridge as I understand) restaurant : too much salt on one main course, temperature of the wine not correct bottle of Bordeaux too warm employees : perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint-Lary Sensoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudy Campos Directeur

Monica Couples - 29/01/2018 AccorHotels certified review
« Overpriced for quality and standard »

The stay was less than expected. Hotel is a bit basic for being rated 4 stars, food ok and spa was VERY disappointing and poor quality. Reconsider advertising a spa at your hotel location, as is false and not accurate. The spa environment is very poor and was the only reason we decided to book at your location. Ensure that the difference between access to the spa offered by the hotel and access to Rio is made clear, as the photos on your website are false advertising. Overall, quality for money is poor and would not recommend nor return to this location for the price paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONICA R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint-Lary Sensoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest regrets. At Mercure, we strive to provide a good service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudy Campos Directeur

Mark R. Solo - 11/09/2017 AccorHotels certified review
« Extremely helpful and happy staff ! Lovely large bright room. Great location. »

I was there for an Ultra Trail Race ... the Grand Raid Des Pyrenees... so peace and quiet and good surroundings were important for preparation. I got exactly what I'd hoped for. Not sure though if I gave the staff my Le Club Accor rewards number .... on my card it gives the numbers 30… and 14… .... can the 4 nights stay in Saint Lary Soulan be added ? Thank you Mark R.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish you can also leave your opinion on our trip advisor page, simply copy your comment from this support, and click following link. https://www.tripadvisor.fr/Hotel_Review-g196629-d261247-Reviews-Mercure_Saint_Lary_Sensoria-Saint_Lary_Soulan_Hautes_Pyrenees_Occitanie.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Ruthie D. Friends - 09/09/2017 AccorHotels certified review
« It was essentially perfect »

The staff went above and beyond to make sure our guests were happy. We are so grateful to all the effort they made throughout the entire weedkwnd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUTHIE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Alice Families - 09/09/2017 AccorHotels certified review
« The staff in all regards were professional and friendly and so helpful. »

The reception staff accommodated easily a few special requests we had, such as late checkout, and looking for a walking stick,. The dining and food staff went out of their way to help us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish you can also leave your opinion on our trip advisor page, simply copy your comment from this support, and click following link. https://www.tripadvisor.fr/Hotel_Review-g196629-d261247-Reviews-Mercure_Saint_Lary_Sensoria-Saint_Lary_Soulan_Hautes_Pyrenees_Occitanie.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Alex P. Couples - 06/09/2017 AccorHotels certified review
« Fantastic stay, great team! »

We had a total disconnection from our city life and thank's to the wonderful team of Mercure St-Lary we spent a fine few days break. Very pertinent advice for the trekking areas as well as for the things to see and do around St-Lary. The breakfast was great and we were treated with exceptional customer care. Thank you Mercure St-Lary!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to widen your appreciation and make it more widely visible and useful for our prospective customers, we invite you to copy out the lines of comments of this opinion on our page TripAdvisor, by copying the address this below to your Internet browser : https://www.tripadvisor.fr/Hotel_Review-g196629-d261247-Reviews-Mercure_Saint_Lary_Sensoria-Saint_Lary_Soulan_Hautes_Pyrenees_Occitanie.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Anonymous Families - 04/09/2017 AccorHotels certified review
« Beautiful »

It was easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Antoine Solo - 03/09/2017 AccorHotels certified review

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTOINE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Leeanne W. Business - 21/08/2017 AccorHotels certified review
« The Company´s preferred hotel »

Super efficient Managers and staff, food and hotel impecable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Lena Families - 15/08/2017 AccorHotels certified review
« Everything was great »

We got only positive surprices as from the arrival until leaving. Possibility to use the termal area (we did not know it existed when booking some hours earlier). Nice room for 3 adults, very good dinner. Special parking for our bikes :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENA Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Dr M. F. Couples - 31/07/2017 AccorHotels certified review
« Nice place »

The good: the hotel has very attractive public areas. The reception person was super, a 10/10. He gave us a fan for our room as the weather was quite warm, then called our last hotel for us as we'd forgotten something important. The dinner and petit dejuner were very good, and the restaurant was sunny and cheerful in the moening. The dining room receptionist was lovely. I'll always remember her cheerful "bon jour! The room was basic, but sufficient. No air conditioning, but we left the sliding door open all night for air flow and slept fairly well. The only disappointment was our inability to use the thermal pool, as the Castries Olympic Rugby club had reserved it for their private use. It was fun to see those muscular young men walking around the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Chris T. Business - 22/07/2017 AccorHotels certified review
« great customer service and amazing food »

As always, the St Lady Mercure gave top service and was accommodating in every way. That's why we return every year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

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