Mercure Saint Lary Sensoria Hotel 4 stars

TripAdvisor rating 4.5/5 625 reviews
Mercure Saint Lary Sensoria Hotel
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Hotel extras

  • 55 yds (50 m) from the cable car

  • Direct access to the Sensoria Spa by Nuxe

  • Family Suite for 5 people

  • Kids Club

  • La Mageoire Maître Restaurateur-certified restaurant

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Pets allowed 14.00 EUR
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Thermal Spa
  • Fitness centre (Nearby)
  • Well-being
  • Rafting (Nearby)
  • Other sports activities
  • Skiing
Business services
  • 5 meeting room(s)

Hotel location

Mercure Saint Lary Sensoria Hotel

Jardin des thermes
65170
saint lary-soulan
france

Tel: +33562995000

Fax: (+33)5/62995010

Contact email

Check-in from 16h00

Check out up to 11h00

  • By plane

    PAU AIRPORT At 120km / 74 miles

  • By plane

    TARBES AIRPORT At 80km / 49 miles

  • By plane

    TOULOUSE AIRPORT At 165km / 102 miles

  • By helicopter

    TARBES AIRDROME At 80km / 49 miles

  • By helicopter

    TOULOUSE AIRDROME At 165km / 102 miles

  • By train

    LANNEMEZAN At 40km / 24 miles

GPS :42.81999, 0.321929

Our accommodations

65 enhanced-comfort rooms spread over three floors with balconies and views of the Pyrenees or the gardens.

Standard Room with 1 double bed and balcony

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds, sofa and balcony

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed, 1 single bed and a balcony

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side, Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed, 1 double sofabed and balcony

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Mountain view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 1 double bed, 3 single bedsand a balcony

  • Max. number of persons: ‌5
  • Area: From 55
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA MANGEOIRE - MAITRE RESTAURATE

Type of cuisine: Regional

The kitchen is overseen by a chef who is able to create gourmet cuisine by combining haute cuisine and regional specialties with subtle Pyrenean flavors. The restaurant is a place for everyone to enjoy, designed as a refuge from the world.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CINTRA

Photo non contractuelle / Strictly non binding

Whether it's for morning coffee, afternoon tea or an evening drink, take a moment to relax by the fire or on the terrace in the company of family or friends. Why not try a homemade snack, available throughout the day?

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 160 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Saint Lary Sensoria Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,064 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

625 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent stay

Customer review rating 4.6/5

James Friends - 06/07/2019 AccorHotels certified review

Very nice stay in the hotel. The staff is superb. Very helpful and friendly. Great breakfast. The dinner was good as well despite having to send back four meals due to the meat being well done when medium rare was requested. Our cycling groups 4th time in the hotel. Very enjoyable.

An overnighter!

Customer review rating 4.6/5

Vicksb Couples - 24/06/2019 AccorHotels certified review

We arrived with a huge problem as our car had a damaged tyre the was proving difficult to replace. The reception staff, Sophie and her Manager, were fantastic and went well beyond the call of duty in trying to assist us. Sadly, we are still trying to locate a tyre! The room was great apart from a slight problem with the shower water not draining away properly and a rather strange smell emanating from the waste pipe. We had a lovely dinner and really appreciated the oriental theme - then sashimi was great. We would certainly return again.

Mercure revisited

Customer review rating 4.6/5

Edward &. J. Couples - 03/06/2019 AccorHotels certified review

Our second time staying at this hotel and another excellent nights stopover on our way to Spain. The breakfast was varied and plentiful and we decided to have our evening meal in the hotels restaurant which we found to be an excellent choice as the staff were very helpful and friendly and the food superb. We would highly recommend staying at this hotel and we will be back!

Conviviale

Customer review rating 4.6/5

B. Families - 07/04/2019 AccorHotels certified review

Familial Reposant

Relaxing

Customer review rating 4.6/5

Lorraine D. Couples - 09/03/2019 AccorHotels certified review

Two night stay on journey thru France and onto Spain

Reposante

Customer review rating 4.6/5

S. Couples - 28/01/2019 AccorHotels certified review

Excellent Week end, tres reposant

Dear Julien S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Exceptional

Customer review rating 4.6/5

Anonymous Couples - 22/09/2018 AccorHotels certified review

It was a great treat. The room was nice. The view by the river. The hotel staff was very helpful and smiling. The spa is great after a day of hiking

Dear ASSAF Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

superbe

Customer review rating 4.6/5

Dirk Couples - 15/09/2018 AccorHotels certified review

Super hotel, nice reception, good food, service was excellent

Dear DIRK V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Great modern hotel in the Pyrenees

Customer review rating 4.6/5

P G. Business - 30/07/2018 AccorHotels certified review

Would be great to add air conditioning to rooms

Dear guest,, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will consider your suggestion to add Air Conditioning in rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur
Customer review rating 4.6/5

B. F. Families - 11/06/2018 AccorHotels certified review

Absolument parfait, bravo!

Dear F. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

Wonderful hotel, great location, excellent staff and superb food!

Customer review rating 4.6/5

Lesley S. Couples - 02/04/2018 AccorHotels certified review

We enjoyed four days at the St Lary. The hotel is well located within an easy walk of the main shopping streets. Fabulous views of the mountains and short walk to the gondola. All the staff were fantastic from check-in to departure. After long treks during the day, the spa was a welcome addition. The highlight for us was the food. Meals were obviously lovingly prepared, and every meal was very special.

Dear LESLEY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur
Customer review rating 4.6/5

John B. Couples - 28/03/2018 AccorHotels certified review

Very good receptionists who were very attentive

Dear JOHN b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur
Customer review rating 4.6/5

Zz Families - 12/03/2018 AccorHotels certified review

Excellent hôtel

Dear ZAKIA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

A superb hotel with great staff in the best location.

Customer review rating 4.6/5

Ian H. Couples - 03/02/2018 AccorHotels certified review

From start to finish a really professional hotel. Very comfortable rooms and bed and a great restaurant.

Dear Ian H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint-Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rudy Campos Directeur

good experience but notation is decreasing with last year experiences

Customer review rating 4.6/5

D. Couples - 31/01/2018 AccorHotels certified review

room : perfect breakfast : less products as last years ( no more yahourt lait brebis, no more dry fruits such, fruit juice lower quality bar : problem with glass of champagne too warm ( problem of fridge as I understand) restaurant : too much salt on one main course, temperature of the wine not correct bottle of Bordeaux too warm employees : perfect

Dear CHRISTOPHE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint-Lary Sensoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudy Campos Directeur

Overpriced for quality and standard

Customer review rating 4.6/5

Monica Couples - 29/01/2018 AccorHotels certified review

The stay was less than expected. Hotel is a bit basic for being rated 4 stars, food ok and spa was VERY disappointing and poor quality. Reconsider advertising a spa at your hotel location, as is false and not accurate. The spa environment is very poor and was the only reason we decided to book at your location. Ensure that the difference between access to the spa offered by the hotel and access to Rio is made clear, as the photos on your website are false advertising. Overall, quality for money is poor and would not recommend nor return to this location for the price paid.

Dear MONICA R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Saint-Lary Sensoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest regrets. At Mercure, we strive to provide a good service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudy Campos Directeur

Extremely helpful and happy staff ! Lovely large bright room. Great location.

Customer review rating 4.6/5

Mark R. Solo - 11/09/2017 AccorHotels certified review

I was there for an Ultra Trail Race ... the Grand Raid Des Pyrenees... so peace and quiet and good surroundings were important for preparation. I got exactly what I'd hoped for. Not sure though if I gave the staff my Le Club Accor rewards number .... on my card it gives the numbers 30… and 14… .... can the 4 nights stay in Saint Lary Soulan be added ? Thank you Mark R.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish you can also leave your opinion on our trip advisor page, simply copy your comment from this support, and click following link. https://www.tripadvisor.fr/Hotel_Review-g196629-d261247-Reviews-Mercure_Saint_Lary_Sensoria-Saint_Lary_Soulan_Hautes_Pyrenees_Occitanie.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

It was essentially perfect

Customer review rating 4.6/5

Ruthie D. Friends - 09/09/2017 AccorHotels certified review

The staff went above and beyond to make sure our guests were happy. We are so grateful to all the effort they made throughout the entire weedkwnd.

Dear RUTHIE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

The staff in all regards were professional and friendly and so helpful.

Customer review rating 4.6/5

Alice Families - 09/09/2017 AccorHotels certified review

The reception staff accommodated easily a few special requests we had, such as late checkout, and looking for a walking stick,. The dining and food staff went out of their way to help us.

Dear Alice P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish you can also leave your opinion on our trip advisor page, simply copy your comment from this support, and click following link. https://www.tripadvisor.fr/Hotel_Review-g196629-d261247-Reviews-Mercure_Saint_Lary_Sensoria-Saint_Lary_Soulan_Hautes_Pyrenees_Occitanie.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur

Fantastic stay, great team!

Customer review rating 4.6/5

Alex P. Couples - 06/09/2017 AccorHotels certified review

We had a total disconnection from our city life and thank's to the wonderful team of Mercure St-Lary we spent a fine few days break. Very pertinent advice for the trekking areas as well as for the things to see and do around St-Lary. The breakfast was great and we were treated with exceptional customer care. Thank you Mercure St-Lary!

Dear Alex P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lary Sensoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to widen your appreciation and make it more widely visible and useful for our prospective customers, we invite you to copy out the lines of comments of this opinion on our page TripAdvisor, by copying the address this below to your Internet browser : https://www.tripadvisor.fr/Hotel_Review-g196629-d261247-Reviews-Mercure_Saint_Lary_Sensoria-Saint_Lary_Soulan_Hautes_Pyrenees_Occitanie.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marc Peybernes Directeur
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