Hotel - Mercure Saint Lary Sensoria Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Saint Lary Sensoria Hotel

Jardin des thermes 
65170  SAINT LARY-SOULAN
FRANCE

503 reviews
TripAdvisor Rating Based on 503 reviews
See rates
Best price guarantee
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 16h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 14  EUR
  • Thermal Spa

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 14  EUR
  • Languages spoken at the hotel
    • Spanish
    • French
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Thermal Spa
  • Fitness centre  (Nearby)
  • Well-being (Nearby)
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Rafting  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities (Nearby)
    • Boules/petanque (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12h00 - 24h00
    • Opening hours : Week-end 12h00 - 24h00

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

65 enhanced-comfort rooms spread over three floors with balconies and views of the Pyrenees or the gardens.

  • 65 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,222 reviews

Our guest reviews for Mercure Saint Lary Sensoria Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 503 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mark R. Solo - 11/09/2017
« Extremely helpful and happy staff ! Lovely large bright room. Great location. »

I was there for an Ultra Trail Race ... the Grand Raid Des Pyrenees... so peace and quiet and good surroundings were important for preparation. I got exactly what I'd hoped for. Not sure though if I gave the staff my Le Club Accor rewards number .... on my card it gives the numbers 30.. and 14.. .... can the 4 nights stay in Saint Lary Soulan be added ? Thank you Mark R.

AccorHotels certified review
Ruthie D. Friends - 09/09/2017
« It was essentially perfect »

The staff went above and beyond to make sure our guests were happy. We are so grateful to all the effort they made throughout the entire weedkwnd.

AccorHotels certified review
Alice Families - 09/09/2017
« The staff in all regards were professional and friendly and so helpful. »

The reception staff accommodated easily a few special requests we had, such as late checkout, and looking for a walking stick,. The dining and food staff went out of their way to help us.

AccorHotels certified review
Alex P. Couples - 06/09/2017
« Fantastic stay, great team! »

We had a total disconnection from our city life and thank's to the wonderful team of Mercure St-Lary we spent a fine few days break. Very pertinent advice for the trekking areas as well as for the things to see and do around St-Lary. The breakfast was great and we were treated with exceptional customer care. Thank you Mercure St-Lary!

AccorHotels certified review
Anonymous Families - 04/09/2017
« Beautiful »

It was easy

AccorHotels certified review
Antoine Solo - 03/09/2017

Very nice

AccorHotels certified review
Leeanne W. Business - 21/08/2017
« The Company´s preferred hotel »

Super efficient Managers and staff, food and hotel impecable

AccorHotels certified review
Lena Families - 15/08/2017
« Everything was great »

We got only positive surprices as from the arrival until leaving. Possibility to use the termal area (we did not know it existed when booking some hours earlier). Nice room for 3 adults, very good dinner. Special parking for our bikes :)

AccorHotels certified review
Dr M. F. Couples - 31/07/2017
« Nice place »

The good: the hotel has very attractive public areas. The reception person was super, a 10/10. He gave us a fan for our room as the weather was quite warm, then called our last hotel for us as we'd forgotten something important. The dinner and petit dejuner were very good, and the restaurant was sunny and cheerful in the moening. The dining room receptionist was lovely. I'll always remember her cheerful "bon jour! The room was basic, but sufficient. No air conditioning, but we left the sliding door open all night for air flow and slept fairly well. The only disappointment was our inability to use the thermal pool, as the Castries Olympic Rugby club had reserved it for their private use. It was fun to see those muscular young men walking around the hotel!

AccorHotels certified review
Chris T. Business - 22/07/2017
« great customer service and amazing food »

As always, the St Lady Mercure gave top service and was accommodating in every way. That's why we return every year.

AccorHotels certified review
Graham, F. U. Couples - 06/07/2017
« Great location; great staff and great service. »

Staff at reception, bar and restaurant were all great. Claire suggested a walk and lent us a guide (which shows trust) and we duly returned this for others to enjoy as we had (we did walk 20). The hotel was very well situated too with lots of free parking adjacent to the hotel, easy access to the town and also the Telepherique. We spent a very happy afternoon walking the to the very highest ski station (just follow the track so no map required) and at the top views were only shared with a few goats, a buzzard and some red kites. Complete silence and tranquillity - bliss. We loved St Lary Soulan and will definitely return and would not consider staying anywhere other than the Mercure.

AccorHotels certified review
Ev Couples - 20/06/2017
« Spa is way below Standard »

We came for 2 Days as a couple, especially because you had a spa. The hotel itself is ok an would get 3-4 points. However, we booked because of the Spa and were really disappointed. If you enter the Spa there is mostly noone there and you have to search for the personell. There is an awkward smell in some areas. If you want to go to the Hamam or Sauna you have to walk your way through the gym. Hamam and Sauna look very old and desperately need a renovation. The loud music from the gym is present in the Hamam and not relaxing. The massage was below standard as the young ladies did not know how/where to use pressure/force and was overall much to light for our taste, although we asked for more pressure. The ladies where friendly and did their best, but for me it looked like they were just trained fore these specific NUXE Spa massages and did not have much experience. The price was much too high for the performance and the uninviting surroundings, which badly need a renovation.

AccorHotels certified review
Anonymous Business - 19/03/2017

Wonderful stay again. The staff were amazing, the food delicious and the hotel is just so lovely. It was a perfect break for us. We made full use of the spa facilities, which were perfect after a busy day. We will be back again .

AccorHotels certified review
Anonymous Families - 18/02/2017

Great welcome, excellent food, good stuff for the kids

AccorHotels certified review
Anonymous Couples - 28/01/2017

We booked a room with a sofa and was assigned #305 (?). However, there was no sofa in this nice room so went back to reception to explain. I was told there was no rooms left with sofa and then the manager intervened after referring to his computer and suggested room 219 which we accepted as that was the "only" choice. My wife doesn't ski so needed something to sit on! It looked reasonable but the carpet was "dégueulasse" to say the least with no curtains and refrigerator didn't work. We are now at Mercury Saint Georges in Toulouse and perfect and beautiful. We chose Mercury Saint Lary as we were there 3 years ago and was perfect also ..... not this time!

AccorHotels certified review
Anonymous Families - 07/01/2017

The Mercure in Saint-Larry is a family oriented hotel. Staff are friendly, nice and very professional. You feel in a cocoon during your stay. Food is also really good (good local products, cooked by chefs that love their job), this a big part of the unique experience. Everyone in the family has his own space: kids club, the video games, the pool table, the spa Will definitely come back

AccorHotels certified review
Anonymous Couples - 25/09/2016

The hotel looks like Santa's home. The interior was beautiful, staff very helpful and facilities great.

AccorHotels certified review
Anonymous Couples - 21/09/2016

Wonderful stay. A comfortable room. A very good breakfast buffet and excellent dinners in the restaurant each evening. Very pleasant helpful staff. All of these factors contributing to good end to our holiday in France.

AccorHotels certified review
Anonymous Couples - 29/08/2016

SEJOUR AGREABLE, PERSONNEL TRES ATTENTIONNE.

AccorHotels certified review
Anonymous Couples - 12/08/2016

Friendly and helpful reception; all staff helpful, polite and friendly. Room good.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee
See rates