Pullman Reef Hotel Casino 5 stars

TripAdvisor rating 4.5/5 2,325 reviews
Pullman Reef Hotel Casino
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Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Contact email

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :   BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.925496, 145.779654

Our accommodations

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Bed, Double Spa Bath

  • Max. number of persons: 2
  • Area: From 55
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 2 Double size beds, Double Spa Bath

  • Max. number of persons: 2
  • Area: From 55
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath

  • Max. number of persons: 2
  • Area: From 61
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath

  • Max. number of persons: 2
  • Area: From 160
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2017 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2018.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA RESTAURANT

Type of cuisine: Other cooking style

Internationally acclaimed Chinese restaurant in Cairns, well known for it's authentic Peking and Hong Kong Cuisine, Yum Cha and Seafood.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA NOODLE BAR

Type of cuisine: Bistro

A tempting array of traditional Chinese delicacies in the historic surrounds of Customs House. Well known for their noodle artistry, Café China Noodle Bar is the perfect place to try authentic Noodle Soup. This is an independently run restaurant.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIHOU BAR

Photo non contractuelle / Strictly non binding

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR

Photo non contractuelle / Strictly non binding

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR36

Photo non contractuelle / Strictly non binding

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music with and unwind friends!

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 818

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

8,579 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,325 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly and efficient

Customer review rating 4.7/5

Janette M. Couples - 12/09/2019 AccorHotels review

Friendly and efficient

great city superb location and welcoming reception.

Customer review rating 4.7/5

Anonymous Friends - 12/09/2019 AccorHotels review

very happy with our room however wasn't offered an upgrade on request, but my sister in law was. fantastic location.

Awesome stay

Customer review rating 4.7/5

Peter E. Business - 12/09/2019 AccorHotels review

Great place to stay as all staff in the hotel where very attentive and extremely professional which was added to the experience. A credit to the establishment in obtaining such great staff. Lily in the Cafe made the best coffee and was extremely courteous and a pleasurable person. the only criticism is that the bars in the casino closed quite early as we attended a trade fair in which did not finish until 10.30pm and as you could recognise that we had a big day and evening that a quiet drink afterwords would have been great.

Mr Michael R.

Customer review rating 4.7/5

Michael R. Solo - 12/09/2019 AccorHotels review

Absolutely exceeded expectations. Room was ready and had no issues at all.

excellent high standards of service and accommodation

Customer review rating 4.7/5

Brett S. Business - 12/09/2019 AccorHotels review

Perfect for business and meetings.

Customer review rating 4.7/5

Bill Couples - 12/09/2019 AccorHotels review

Upgraded to a Junior Suite which are awesome. A king bed looks small in the huge room and combined with a large bathroom is superb. The view over the harbor with long full height windows was perfect.

The best hotel in the world

Customer review rating 4.7/5

Ray T. Business - 11/09/2019 AccorHotels review

I believe the Pullman Reef hotel casino sets the standard. I spend most of my life living in hotels and resorts and the Pullman Reef hotel casino offers the best in service and accommodation

Dear Ray T., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for your delightful review, I am so pleased that you enjoyed your stay. I do hope that we have the opportunity to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…
Customer review rating 4.7/5

Anonymous Couples - 11/09/2019 AccorHotels review

We were only able to stay one night to catch a flight. Our experience was fantastic. Excellent service.

Dear Valued Guest, We very much appreciate your comments regarding your short stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one and allow you more time to enjoy Cairns and the Hotel. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

3 night weekend in Cairns

Customer review rating 4.7/5

Rob O. Families - 11/09/2019 AccorHotels review

I really like the rooms and am still pleasantly surprised that the quality of the property

This is Quality

Customer review rating 4.7/5

Chris Couples - 11/09/2019 AccorHotels review

Quality staff, facilities always adding to enhance your stay

We enjoyed the room and would ask for that one or another one on a corner like it next time.

Customer review rating 4.7/5

Don S. Couples - 10/09/2019 AccorHotels review

We both enjoy the relaxed atmosphere and surroundings The room was lovely. We didn't spend enough time there this trip but will in the future. For the next question I booked the room through gaming.

Best Hotel in C. - Great Location

Customer review rating 4.7/5

Linda -. C. Couples - 10/09/2019 AccorHotels review

Although we are locals, we had to stay in the City Centre for 4 nights. The hotel is great - the rooms are big and well designed. The facilities are great, the location is excellent and the staff were excellent.

Dear Ramon T., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Exceeded our expectations with exceptional service.

Customer review rating 4.7/5

Dee Couples - 10/09/2019 AccorHotels review

We thoroughly enjoyed our stay. Chantal at the front desk was welcoming, professional and provided us with a wonderful room with an amazing view. All the staff we had dealings with were polite, friendly and provided exceptional customer service. The room was wonderful, clean and provided us with a relaxing stay. We will definitely stay here again and will also recommend the hotel to others.

Dear Dallas S., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience, It is always a pleasure to receive positive feedback. Thank you for positively highlighting the level of service you received from our staff. I will share your comments with our team and in particular Chantal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Perfect service and surroundings a pure luxury experience.

Customer review rating 4.7/5

Angela B. Couples - 10/09/2019 AccorHotels review

First-class service from arrival to departure. Thank you

Dear Angela B., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. We are happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful comments that you have made about our staff. We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Best hotel experience in Cairns city

Customer review rating 4.7/5

A. Families - 10/09/2019 AccorHotels review

All the service staff were very professional, approachable and willing to help. I would give full marks to the guys manning the Concierge as the both of them would always go above and beyond when they observed that we were in need of some help. Not that we were always needing some help but 2 or 3 random instances were sufficient to make a memorable experience. Thank you so much for contributing to the wonderful time at the hotel for us.

Dear A., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for the feedback that you have provide the Pullman Reef Casino Hotel. It's great to know that you received great customer service during your stay. Thank you for the comments about our rooms. We hope to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Wonderful, relaxing stay.

Customer review rating 4.7/5

David Couples - 09/09/2019 AccorHotels review

Clean, comfortable room. Excellent service from staff and a great location.

Dear David, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful comments that you have made about our staff. We hope to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Rooms great, meals great and customer service - exceptional!!

Customer review rating 4.7/5

Diane F. Couples - 09/09/2019 AccorHotels review

We can't thank you enough for looking after us. The room was great. Nice and big.......and with a bath!! The shower was a great size too and we had a balcony. This isn't always an item at some places. Everything is so close in Cairns (never been there before). Cheap meals in the Flinders restaurant and we had a great meal in the Tamarind restaurant. Rosario was amazing! Thank you Pullman....we will be back. Oh, the only thing to fault, is the spa wasn't very warm....brrrrrr.

Dear Diane F., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for your delightful review, I am so pleased that you enjoyed your stay. I do hope that we have the opportunity to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Comfortable

Customer review rating 4.7/5

Gordon L. Business - 09/09/2019 AccorHotels review

Nice.

Dear Gordon L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…
Customer review rating 4.7/5

Mark O. Business - 09/09/2019 AccorHotels review

Loved the hotel, the staff and facilities. Reception girls very welcoming, room was beautifully maintained during my 4 day stay. Also loved the location of the hotel being a short walk from water. My only regret was having a city view rather than a water view.

Dear Mark O., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

good

Customer review rating 4.7/5

Anonymous Solo - 09/09/2019 AccorHotels review

the staff was very helpful and efficient

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…
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