Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

4.5/5 2,204 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,826 reviews

Our guest reviews for Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,204 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mark D. Business - 14/10/2018 AccorHotels certified review
« Very comfortable »

From our greeting to the very stylish room was very impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark D., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Couples - 14/10/2018 AccorHotels certified review
« Relaxing »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Couples - 13/10/2018 AccorHotels certified review
« Excellent experience »

A wonderful hotel with friendly and attentive staff. The rooms were light and airy and immaculately clean. There is a really good choice of food for breakfast , which is prepared to a high standard. I would highly recommend this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful comments that you have provided. We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Gabrielle B. Couples - 13/10/2018 AccorHotels certified review
« Just beautiful! »

From the moment we entered, the staff went out of their way to make our stay enjoyable. Every time they saw us, they greeted us by name. Staff were personable, without being intrusive. The cleaning staff around the hotel were the same. It made a beautiful friendly atmosphere, in a beautiful hotel. The rooms were amazing, the pool area was wonderful. The breakfast was lovely. The bar was a lovely inviting area, and the band was excellent. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabrielle B., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Cathie Couples - 13/10/2018 AccorHotels certified review

Hotel was very clean, staff were extremely friendly and helpful. The amenities ie pool and gym were well maintained and we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Terry T. Couples - 13/10/2018 AccorHotels certified review
« Comfortable and Relaxed with everything we needed provided by friendly co-operative staff. »

We had an enjoyable and satisfying stay at The Pullman Reef and wouldn't hesitate choosing to stay there again. Great hotel great staff great service. we loved Cairns and loved the Pullman Reef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence T., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful comments that you have made about our staff. We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Brett Business - 13/10/2018 AccorHotels certified review
« Great Location and Great Staff! »

Stayed here for a work confrenece and nothing was too much trouble! even a late afternoon room service after the DND was left on the door all day!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Sandrah Couples - 13/10/2018 AccorHotels certified review
« Lovely short stay in cairns »

The hotel is excellent and well located. The staff were very welcoming and helpful. Room overlooking Trinity Inlet was spacious and very comfortable. Good facilities in the hotel. We only stayed a night but look forward to coming back for longer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful comments that you have provided. We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Soinolor R. K. A. A. Couples - 13/10/2018 AccorHotels certified review

Loved the staff support.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

A5938OMsharonh Couples - 13/10/2018 TripAdvisor review
« Wonderful »

This is by far the best hotel in Cairns and they always make us feel very special. The rooms are great? Smack bang in the centre of town. The staff here are fantastic, big shout out to our favourite concierge Matthew.

N/a Families - 12/10/2018 AccorHotels certified review
« Very good »

Clean and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Business - 12/10/2018 AccorHotels certified review
« Wonderful stay »

Staff highly efficient and friendly across hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Rodney N. Families - 12/10/2018 AccorHotels certified review
« Bloody beautiful »

Unreal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney N., Thanks so much for your time in reviewing your stay here with us at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback like yours!. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will be able to return again soon for another beautiful stay. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Families - 11/10/2018 AccorHotels certified review
« Lovely »

Beautiful clean room, gorgeous views, lovely attentive service. Loved it!! Great facilities! Would definitely stay again. Only problem was that we booked a room with 2 seperate beds which was confirmed several times via phone and email and then again upon check in, however we were given a room with only one bed. Also the blinds/shutters weren’t blackout so the bright sun woke us up very early each morning which was ok some days but on other days we really needed to sleep in. The toilet seemed to run constantly as well, not sure if it needs fixing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations in a few areas so please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as lovely as this one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Lonnie O. Couples - 11/10/2018 AccorHotels certified review
« Great hotel »

Super hotel with great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lonnie O., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Peter W. Friends - 11/10/2018 AccorHotels certified review
« Good as usual. As expected »

Arrival , room, experience and checkout as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you so very much for your time and comments regarding your stay at the Pullman Reef Hotel Casino. It is always such a pleasure to receive positive feedback like yours. I will share your comments with our teamas I know that this feedback will serve as an encouragement to all of our staff. We truely enjoy having you stay with us. Thank you again for sharing your experience, and we look forward to seeing you again on your next visit with us. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Carolyn Couples - 11/10/2018 AccorHotels certified review
« Luxurious and very well looked after. »

The room was beautiful and the bed so comfortable. Room service was great, concierge extremely friendly and helpful. Could not fault anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a real pleasure to receive positive feedback like yours so thank you. I will share your comments with our team as I know that this feedback will serve as an encouragement to all of our staff. We are delighted you had such an enjoyable time here! Thank you again for sharing your experience, and we hope your next visit will be as luxurious as this one! Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Lauren B. Couples - 10/10/2018 AccorHotels certified review
« Amazing! We can’t wait to go back one day! »

Beautiful! Great location, friendly staff, clean, modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren B., Thank you so much for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. It is always such a pleasure to receive positive feedback like yours. I will share your comments with our team as I know that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we truely hope that you will be able to visit us again for another amaxing stay! Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Judy P. Couples - 10/10/2018 AccorHotels certified review
« Mix up with accommodation initially but staff at Pullman Casino where very helpful. »

Bedding was very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy P., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino and I am sorry that your initial experience at check in did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are delighted that once here, your stay with us was most enjoyable. We appreciate your time, and look forward to being able to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Janet R. Couples - 09/10/2018 AccorHotels certified review
« Exvellent »

Staff were very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet R., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and hope to see you again very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne R. Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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