Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

4.5/5 2,246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 7,318 reviews

Our guest reviews for Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,246 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 16/01/2019 TripAdvisor review
« Amazing hotel and service »

The staff was extremely friendly, helpful and courteous. They left no stone unturned in making our experience the most memorable one. The hotel amenities were excellent. The food in the hotel was excellent and we enjoyed the casino

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adesh B, Thank you so much for taking the time to review your recetn stay here with us! We are delighted that you were made to feel so welcome and thank you for positively highlighting the level of service that you recieved. Thank you again for sharing your experience and we look forward to seeing you again for another memorable experience. Sincerley Wayne Reynolds

Yousuf Friends - 15/01/2019 AccorHotels certified review
« Amazing! »

Wonderful time with a super helpful staff!

Allison S. Families - 14/01/2019 AccorHotels certified review
« 100% Fabulous! »

From the moment the cab pulled up to the hotel I was impressed. We had arrived after a late night flight and I was greeted by my first name and our bags were quickly taken for us. My three children (ages 17, 21, and 23) were treated like royalty. Every staff member we encountered was gracious, helpful and professional. Our rooms were spacious and had all of the essentials. The turn down service was exceptional. The front desk went out of their way to accommodate any request. The hotel is centrally located and all of our tours had pick ups at the Reef Pullman or right across the street at the International Pullman. Including the breakfast in my booking was a great decision. The breakfast was top notch and not your typical buffet style you find elsewhere. Thank you for making my trip to Australia so memorable.

Nikki Couples - 14/01/2019 AccorHotels certified review
« Lovely »

Regally Hppy With service

Linda Couples - 14/01/2019 AccorHotels certified review
« Miss Linda T. »

Food was amazing, Service was amazing. Shower pressure from ceiling not strong enough. No toilet brush. Ceiling fans on balcony would have been good. My partner was locked in the elevator due to keys being cancelled prior to him getting downstairs. This was quite distressing for him.

Mary B. Couples - 13/01/2019 AccorHotels certified review
« made very welcome and very helpful and the room was clean and comfortable »

most enjoyable and staff went out of their way to make sure we were happy must mention Alex, Lily, Fiona, Matthew who were very helpful and obliging Tamarind Restaurant was most enjoyable for my Husbands 80th Birthday with our family

Regina Couples - 13/01/2019 AccorHotels certified review
« Friendly staff,room was spacious,restaurants were good »

Efficent,friendly.helpful,clean rooms

Anonymous Couples - 13/01/2019 AccorHotels certified review
« My favourite Hotel in Australia »

Relaxing and Luxurious. Beautiful outlook onto the Inlet, with the Mountains as Backdrop. Massive Spa Bath and Large Fluffy white Towels. Sat in the Spa with a glass of wine a movie playing on my ipad, the lights turned down and the shutters open to overlook the inlet and incoming storm...absolute Bliss

Spiro Families - 13/01/2019 AccorHotels certified review
« Exempliary »

Check in was quick and informative. Room was large and quiet. Good room service. A problem was solved immediately.

Anonymous Couples - 13/01/2019 AccorHotels certified review
« excellent »

We enjoyed our stay. Xmas lunch was superb. Thankyou to all staff. Very professional in all detail. One negative comment! Since our last stay the rooms have deteriorated very noticeably. They are long over due for significant maintenance and upgrade particularly cabinet work [doors won't close] paint work, floor treatments and furniture. We were left with the impression of a very tired room in urgent need of substantial TLC.

H. R. Couples - 13/01/2019 AccorHotels certified review
« Very welcoming and luxurious »

We were checked in by Chantal and it just got better from there. Great room food and drink.

Sue Couples - 13/01/2019 AccorHotels certified review
« Very pleasant first night in Australia. »

Very impressed by the size of room and facilities on offer. Reception staff very friendly and helpful. Extremely quiet too Unfortunately we had trouble with our room safe and engineer came very promptly to try and sort it but it didnt work so was called again. Did not risk using it again. Just unfortunate but hope next occupant had no problem.

Kaye S. Couples - 13/01/2019 AccorHotels certified review
« We were amazed to get an upgrade and a bottle of wine »

We dine at Tamarind every Saturday for breakfast. During our stay las weekend, we had our dinner meal at Tamarind. Always amazing staff; particularly the breakfast ones lead by Chris.

Judy S. Couples - 12/01/2019 AccorHotels certified review
« Absolutely amazing »

Everything was perfect just an amazing place to stay will definitely be back

Dejan R. Couples - 11/01/2019 AccorHotels certified review
« Better every time »

Better each time, the level of service and proffesionalism provided by staff improves each time we stay. Just when you thought the service was at its best they manage to make it even better. It was a pleasure to stay the 14 nights.

Kitty C. Friends - 11/01/2019 AccorHotels certified review
« Great services »

Great services, nice staff

Family - 11/01/2019 TripAdvisor review
« Great Hotel »

Great hotel, beautiful and big rooms, well located, good breakfast, sympathetic emploees, good pool. There is also a casino at the hotel and more than one restaurant, but i didn’t use them. There is also a dome where people can see many australian animals and practice recreation activities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgia M, Thank you so very much for taking the time to review your recent stay here with us. We are delighted that you enjoyed so many aspects of our complex. We hope to be able to welcome you back again in the future for another enjoyable experience. KInd Regards Wayne Reynolds

Michael H. Solo - 10/01/2019 AccorHotels certified review
« Very helpful and friendly staff,very clean room,I got a room with great view, »

Great,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., Thank you for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. It is always such a pleasure to receive positive feedback and we are delighted that you enjoyed your view. I am sorry however that our LeClub Accorhotels program was not to your satisfaction. If you have the time I would very much appreciate any feedback you may wish to share relating to this. Thank you again for sharing your experience, and we do hope your next visit will be as enjoyable as this one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Natalie G. Families - 10/01/2019 AccorHotels certified review
« Great hotel and staff »

Extremely enjoyable , loved the junior suite, tasty meals, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie G., Thank you so very much for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. It is always such a pleasure to receive positive feedback and we are delighted that you enjoyed our beautofully appointed Junior Suite. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be able to welcome you again in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Alyssa L. Families - 10/01/2019 AccorHotels certified review
« This hotel and the service at this hotel is INCREDIBLE »

We stayed in 4 cities along the coast of Australia and our stay here was the absolute best by all standards! I would return to Cairns just to stay at this property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alyssa L, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a real pleasure to receive positive feedback like yours so thank you. We are delighted that the highlight of your time here in Australia was with us! I will share your comments with our team as I know that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope that next time you are here, we will have the pleasure of welcome you to our hotel. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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