Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

4.5/5 2,268 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 7,590 reviews

Our guest reviews for Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,268 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tony Solo - 15/03/2019 AccorHotels certified review

Everything was great thank you.

Jeni Q. (. T. Friends - 15/03/2019 AccorHotels certified review
« It was a perfect t experience. »

The hotel is lovely....the staff amazing! Loved our room.

Joanne F. Couples - 15/03/2019 AccorHotels certified review
« It's the little things.. »

From my initial phone call right through to handing the cards in at the end of our stay was first class. Loved the little touches of 'feeling special' when we mentioned that it was 'our' birthday and also our anniversary, thank you :) We have stayed before and will definitely stay again in the future.

Louise Couples - 15/03/2019 AccorHotels certified review
« Birthday holiday »

From the moment we stepped out of the cab to check out we thoroughly enjoyed our stay. Matt welcomes us and checked us in, he was delightful and very helpful. My husband had notified the staff prior to our arrival my birthday was during our vacation, a red rose was waiting in our room. Soon after our arrival champagne and chocolates were delivered. A lovely surprise. Each staff member we interacted with was professional and helpful. We would recommend Pullman Reef

Neil H. Business - 14/03/2019 AccorHotels certified review
« My preferred home away from home. »

Excellent.

Mike Solo - 14/03/2019 AccorHotels certified review
« Excellent attention to detail. »

The hotel has excellent attention to detail. Rooms were spacious and well appointed. Simple things like multiple power points next to bed were very convenient. At one point I lost my keycard and reception replaced it without any fuss which I was delighted with. Service levels were excellent at all times.

Simon G. Business - 14/03/2019 AccorHotels certified review
« Satisfactory »

The hotel met my expectations, although a little dated

Lynette M. Families - 14/03/2019 AccorHotels certified review
« Luxurious »

excellent service. central location

Paul Couples - 14/03/2019 AccorHotels certified review
« Great Location, great views, great service, friendly and very helpful staff, looking forward to going back »

My wife and I stayed just the 1 night at the end of our Trip to Port Douglas and we both loved every moment of it. This was our wedding anniversary present to each other and we had a wonderful but all to brief stay. We really appreciated the gifts ( sparkling wine and chocolate coated strawberries ) and how genuine the staff were with their wishes. We have decided on our next visit we will defiantly be staying longer and fully exploring all the hotels facilities.

Lynette V. Couples - 13/03/2019 AccorHotels certified review
« It was amazing we just loved the room »

We just love staying at the Pullman Reef Hotel in Cairns it was very special Thank you so much I have had no computer for over aweek

Harshal G. Couples - 13/03/2019 AccorHotels certified review
« Amazing »

It was a great experience. The entire hotel crew made us feel special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harshal G., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the feedback that you have provide the Pullman Reef Casino Hotel. It's great to know that you received great customer service during your stay. Thank you for the comments about our rooms. We hope to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Natasha W. Families - 13/03/2019 AccorHotels certified review
« A beautiful place to stay. Everyone was so friendly and helpful. »

Excellent, but more coffee pods are needed for Nespresso machine 4 isn't enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha W., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to coffee pods , reception is 24 hour and more than happy to deliver coffee pods to your room at anytime. I do hope we have the opportunity to welcome you back again in the future Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Couples - 13/03/2019 AccorHotels certified review
« Relaxing »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael J M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Jamie M. Couples - 13/03/2019 AccorHotels certified review
« Awesome experience »

I would have scored them a 10 if the balcony was clean, the room was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies regarding the balcony not being clean during your stay.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Theresa I. Couples - 12/03/2019 AccorHotels certified review
« Fantastic »

The staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Sharon P. Couples - 12/03/2019 AccorHotels certified review
« Very welcoming and comfortable stay. »

We were very happy with all the service, amenities and our suite was so comfortable with the best view. This trip was for my terminally ill hubby to relax away from home for a few days and it was perfect. If there was one thing that would of made it even more perfect it would be to have a recliner chair as part of the seating in the Junior Suite. That would of made my hubby slightly more comfortable but apart from that he and I loved everything about our stay at the Reef Casino Hotel. Thank you.

Oliver A. Friends - 12/03/2019 AccorHotels certified review
« Impressed by the amazing and professional service of all staff and the room was amazing »

Upon arrival I sat down at the reception with a young lady who was very welcoming and extremely professional. She talked me through all the available options and told me everything I needed to know. I was amazed when I got there when she told me that I had been upgraded from a superior room to a deluxe room. This definitely made the stay more enjoyable. Overall extremely pleased with the Pullman and will definitely be staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver A., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for the feedback that you have provide the Pullman Reef Casino Hotel. It's great to know that you received great customer service during your stay. Thank you for the comments about our rooms. We hope to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Natasha S. Couples - 12/03/2019 AccorHotels certified review

Lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natasha s., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Ronald B. Couples - 12/03/2019 AccorHotels certified review
« Excellent Stay »

Hotel is lovely and very comfortable. Inlet rooms have a great view of the water and mountains. Would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I do hope that we have the opportunity to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Jenny M. Business - 11/03/2019 AccorHotels certified review
« So lovely and staff great »

Very very great. Breakfast lovely and rooms so lovely and checkin and out excellent considering we drive from Townsville in the rain and arriving late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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