Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

4.5/5 2,248 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Baby bed
    • TV Bouquet beIN Sports
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 7,325 reviews

Our guest reviews for Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,248 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Marina K. Couples - 17/01/2019 AccorHotels certified review
« Excellent stay! »

We had a really good time, we noticed that the service at this hotel was really good and was something special. The staff here really tried to do their best so that we had a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marina, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. I am thrilled to hear that you feel our team had done everything they could to make your stay enjoyable. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Robyn C. Couples - 17/01/2019 AccorHotels certified review
« Awesome »

Had a great night got upgraded to a junior suite which was a surprise and very enjoyable and thanks for the bubbly and strawberries as well made our anniversary very special. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. I am delighted to hear that you have enjoyed you stay to celebrate your anniversary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Amanda Couples - 17/01/2019 AccorHotels certified review
« Impeccable service, nice rooms and great location. »

The reception staff are fanastic and very accommodating. Rooms and services are 5 star.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. I am delighted to hear that you have feel that our team had done all we could to ensure that you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Katie S. Couples - 16/01/2019 AccorHotels certified review
« Honeymoon short stay »

Wonderful, kind and friendly service. Lots of extra little touches to make our stay special and memorable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katie, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. I am thrilled to hear that we were able to make you Honeymoon stay with us one to remember. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Anonymous Business - 16/01/2019 AccorHotels certified review
« Pleasant in a good environment »

I stay here regularly. It's a good, clean hotel in a nice location. Staff are generally very helpful and courteous.

Paul Couples - 16/01/2019 AccorHotels certified review
« Very nice weekend »

It was a great and relaxing weekend enjoyed nice food and surroundings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and we are thrilled that you have enjoyed a relaxing weekend stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Steve R. Couples - 16/01/2019 AccorHotels certified review
« Five star service and stay but gym needs improvement »

We thought the hotel was excellent overall and the staff were all excellent with the concierges going the extra mile I would say the only thing that let down the stay was the outdated gym area It could definitely benefit with a refit, some of the equipment is faulty and showing its age Other than that, I would still give five stars all round

Patrick Couples - 16/01/2019 AccorHotels certified review
« Great hotel, great service »

A short stay, but we managed to get lots in thanks in particular to Matthew at the concierge desk and Chantal at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. Especially Matthew and Chantal. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Una Couples - 16/01/2019 AccorHotels certified review
« Perfect Hotel »

excellent service and beautiful room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Couples - 16/01/2019 TripAdvisor review
« Amazing hotel and service »

The staff was extremely friendly, helpful and courteous. They left no stone unturned in making our experience the most memorable one. The hotel amenities were excellent. The food in the hotel was excellent and we enjoyed the casino

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adesh B, Thank you so much for taking the time to review your recetn stay here with us! We are delighted that you were made to feel so welcome and thank you for positively highlighting the level of service that you recieved. Thank you again for sharing your experience and we look forward to seeing you again for another memorable experience. Sincerley Wayne Reynolds

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Lovely service and details »

We were very happy there were some hiccups but then these were rectified

Yousuf Friends - 15/01/2019 AccorHotels certified review
« Amazing! »

Wonderful time with a super helpful staff!

He… Couples - 15/01/2019 AccorHotels certified review
« Pure relaxation in a luxurious hotel. »

The staff went above and beyond in all areas. We arrived early and were given access to the gym and pool areas. The room was impeccable and the bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Allison S. Families - 14/01/2019 AccorHotels certified review
« 100% Fabulous! »

From the moment the cab pulled up to the hotel I was impressed. We had arrived after a late night flight and I was greeted by my first name and our bags were quickly taken for us. My three children (ages 17, 21, and 23) were treated like royalty. Every staff member we encountered was gracious, helpful and professional. Our rooms were spacious and had all of the essentials. The turn down service was exceptional. The front desk went out of their way to accommodate any request. The hotel is centrally located and all of our tours had pick ups at the Reef Pullman or right across the street at the International Pullman. Including the breakfast in my booking was a great decision. The breakfast was top notch and not your typical buffet style you find elsewhere. Thank you for making my trip to Australia so memorable.

Nikki Couples - 14/01/2019 AccorHotels certified review
« Lovely »

Regally Hppy With service

Linda Couples - 14/01/2019 AccorHotels certified review
« Miss Linda T. »

Food was amazing, Service was amazing. Shower pressure from ceiling not strong enough. No toilet brush. Ceiling fans on balcony would have been good. My partner was locked in the elevator due to keys being cancelled prior to him getting downstairs. This was quite distressing for him.

Mary B. Couples - 13/01/2019 AccorHotels certified review
« made very welcome and very helpful and the room was clean and comfortable »

most enjoyable and staff went out of their way to make sure we were happy must mention Alex, Lily, Fiona, Matthew who were very helpful and obliging Tamarind Restaurant was most enjoyable for my Husbands 80th Birthday with our family

Regina Couples - 13/01/2019 AccorHotels certified review
« Friendly staff,room was spacious,restaurants were good »

Efficent,friendly.helpful,clean rooms

Anonymous Couples - 13/01/2019 AccorHotels certified review
« My favourite Hotel in Australia »

Relaxing and Luxurious. Beautiful outlook onto the Inlet, with the Mountains as Backdrop. Massive Spa Bath and Large Fluffy white Towels. Sat in the Spa with a glass of wine a movie playing on my ipad, the lights turned down and the shutters open to overlook the inlet and incoming storm...absolute Bliss

Spiro Families - 13/01/2019 AccorHotels certified review
« Exempliary »

Check in was quick and informative. Room was large and quiet. Good room service. A problem was solved immediately.

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