Hotel - Pullman Reef Hotel Casino
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Pullman Hotel

Pullman Reef Hotel Casino

35-41 Wharf Street  PO Box 6545  Queensland 
4870  CAIRNS
AUSTRALIA

1,941 reviews
TripAdvisor Rating Based on 1,941 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna in bathroom

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna in bathroom
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Sauna in bathroom
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 4,432 reviews

Our guest reviews for Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,941 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kathryn N. Couples - 16/07/2017
« Mini Break »

Our room was beautiful and the view superb. The facilities in the hotel were fantastic and easily accessible. The staff were marvellous and not at all intrusive. We found the hotel to certainly be a cut above the rest and would highly recommend the hotel.

AccorHotels certified review
Sarah Couples - 15/07/2017
« Great stay »

It was a great stay, facilities were good, hotel staff were very helpful and friendly.

AccorHotels certified review
Jenny S. Couples - 15/07/2017
« Great service/ very welcoming / generous/ beautiful room »

Great

AccorHotels certified review
Annette S. Couples - 15/07/2017
« Absolutely memorable »

We were extremely happy to arrive at the Hotel and be treated like royalty with all the extra benefits given to us with drink voucher's, mini bar and breakfast let alone come back from watching State of Origin downstairs to be greeted with a bottle of Champagne for our Anniversary for which we enjoyed in a spar bath! We haven't had a night like that in years! The room was so spacious whereby we enjoyed the music flicks on the television and had an exercise workout before going out. Great views from the balcony.....I could go on and on but all in all it was an unforgetable experience which all helps to keep the flame burning in our marriage. Thank you very much!!

AccorHotels certified review
Dianne R. Couples - 15/07/2017
« I loved it and look forward to returning.  »

Room was excellent. View wonderful. Food and wine delicious. Break fast was amazing. Thank you.

AccorHotels certified review
Anonymous Couples - 14/07/2017
« J&L »

Great location - staff extremely accommodating and helpful - naming: Sam and Odette won Reception and Laurent in the Breakfast Room. Our upgrade to Room 501 added to the pleasure of our stay with you.

AccorHotels certified review
G.l.clarke Couples - 14/07/2017

As per normal always a pleasure to stay . Could not wish for better staff, nothing is ever a problem.. If we had issues we would not keep coming back and you would not have to ask us as we would be already telling you.

AccorHotels certified review
Hilmi D. Couples - 14/07/2017
« Very good. Could had been easily better »

generally all excellent, friendly professional staff on all fronts. Two notes our package included refill of minibar with drinks as per the package. Never happened in three days. Even when we asked for it twice over one hour never happened. The other note is the swimming pool water was a bit cold to swim. a bit of warming would make it much more appealing.

AccorHotels certified review
Erin S. Couples - 14/07/2017

Was very lovely. Would definitely come again

AccorHotels certified review
Pranav I. Families - 13/07/2017
« Great Hotel at Cairns »

Great Hotel at a great location offering superior amenities, lots of restaurants options.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Excellent, it was our first time to Cairns we really liked the experience »

We had our honeymoon at the hotel, it was a very good experience, we would consider coming back.

AccorHotels certified review
Gerald K. B. Business - 13/07/2017
« Always good »

Our visit to The Pullman was once again very good indeed. Our only negative was that we had paid for a Harbour View room and couldn't use the deck at all due to some ignorant chain smoking guests in the next room...it was really toxic out there. We may as well gone for the rooms on the other side of the building for the amount of benefit we got with the 'Harbour' view. We mentioned it to reception on our way out as we felt that they should be alerted to the extra mess in the planter boxes etc. The staff were very apologetic and handled the situation well. We would have brought to their attention earlier if we had realized that it was not a 'smoking' floor. Other than that, everything was enjoyable and spot on as usual. It's a pleasure to stay and we'll be returning again in a few weeks time.

AccorHotels certified review
Ken Business - 13/07/2017
« Fantastic hotel »

Absolutely fantastic and amazing experience. Impeccable service, excellent facilities and location. Brilliant general manager and extremely efficient and friendly staff.

AccorHotels certified review
Paul E. Couples - 12/07/2017
« Excellent! »

The staff were absolutely terrific. Everyone greeted you, asked you how your day was going, etc. Breakfast simply couldn't be faulted. Free drinks from mini bar also 2 free drinks in the bar. Room extremely clean and comfortable. Well appointed.

AccorHotels certified review
Greville E. Families - 12/07/2017
« Greville Edgerton »

excellent service and very obliging staff most helpful, the front desk made you feel it was a boutique hotel

AccorHotels certified review
Kylie D. Couples - 12/07/2017
« Very good  »

It is always a pleasure to say at the Pullman.

AccorHotels certified review
Joanna Families - 11/07/2017
« So comfortable and relaxing »

Loved it. The beds were so comfortable and we were really looked after. Breakfast was delicious and the staff were so friendly and welcoming

AccorHotels certified review
Tracy S. Business - 11/07/2017
« Beautiful Hotel that was clean and spacious »

Customer service was outstanding! The room was spacious with everything you could need for a business trip from robes, slippers, toiletries, desk, wifi & breakfast included. Breakfast was lovely with lots of variety. The only thing I would suggest was to have a more suitable desk chair to work at the desk in the room, the chair they supplied was very love to the desk and I'm tall, it would be worse for a shorter person.

AccorHotels certified review
Anonymous Couples - 11/07/2017
« Great like the last visit  »

Great service and clean. A few perks like free mini bar was a nice treat

AccorHotels certified review
Karin B. Business - 11/07/2017
« General Manager - Workforce Development  »

Excellent ! NQPHN delivers its annual conference at Pullmans which was delivered with the highest level of professionalism.

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