Hotel - Pullman Reef Hotel Casino
Pullman Hotel Pullman Hotel

Pullman Reef Hotel Casino

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4.5/5 2,103 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna in bathroom
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Sauna in bathroom
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.7/5 AccorHotels Rating Based on 5,836 reviews

Our guest reviews for Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,103 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Corey B. Business - 19/04/2018
« Strong »

Check in is always smooth and feel welcoming. Rooms are well presented and clean. Check out is always smooth.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corey B., Thank you for taking the time to review your stay here with us at the Pullman Reef Hotel Casino. It is always a real pleasure to receive positive feedback and I will be sharing your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as enjoyable as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Cheryl C. Couples - 19/04/2018
« Always enjoy my stay with you »

Love the boutique feel of the hotel and the personal service. Location and facilities is great and Tamarind restaurant is outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl C., Thank you kindly for taking the time to review your stay here with us at the Pullman Reef Hotel Casino. It is always a pleasure to receive such positive feedback. I do apologise for the confusion with your breakfast and glad that we were able to confirm this for you. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Venessa V. S. Couples - 19/04/2018
« Miss venessa van S. »

Lovely experience. Staff were very helpful. Hotel was a perfect location for sightseeing. Room was bright, modern and well looked after

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venessa , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

TripAdvisor review
Couples - 19/04/2018
« excellent »

We had one night in cairns and we were treated as very special and nothing was too much trouble. The food was excellent and we ended up with an upgrade, six free drinks plus limited mini-bar. The room was beautiful with a lovely view of the pool. A wonderful night to end our fortnight in the top end.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bulafijiAustralia, Vinaka vakalevu! Great to see we could provide the perfect end to your top end trip with a great night. Hope to welcome you back again some day! Until then moce! Best regards Wayne

AccorHotels certified review
Alexis Solo - 18/04/2018
« Unexpected »

I forgot my house keys on a night out in town and the Pullman casino hotel was the only place I thought would be open. The hotel staff were awesome, put me in a room at 3am, gave me a late checkout, a phone charger and some amusing anecdotes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexis, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Anne-marie T. Business - 18/04/2018
« Very welcoming staff and well appointed rooms »

Very welcoming staff and well appointed rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Marie , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Marilyn E. Couples - 18/04/2018
« An excellent stay where everything and more was catered for. »

We were given early check in as well as an upgrde, 4 free drinks, free breakfast with extras and an amazing stay. Free mini bar was just another extra. You are providing a wonderful service. Our meal on Sunday night of fillet steak with tasty sauce was excellent. Thanks for a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marilyn, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Joel Couples - 17/04/2018
« A relaxing stay every time! »

The hotel staff have a Warm welcoming in check in, followed by a high standard of appreciation during the stay. The room is clean and tidy on entry and has the right level of comfort to help one relax and enjoy the stay. Breakfast at the Tamarind restaurant is a must!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Sharyn Couples - 17/04/2018
« Not to bad !! Could of been better.. »

Little bit disappointed in my stay this time.. Normally I am very pleased with our stay.. As my room was supposed to have a bottle of sparkling wine plus merchant coffee voucher with the room. Which I did not receive. Also the pillows were hard & uncomfortable. Normally I sleep well.. But not this stay unfortunately.. Aircon was far to cold & noisy !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharyn, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. My apologies for the items we missed, please do contact me directly when you stay next and I will ensure that these are supplied for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Tim N. Couples - 17/04/2018
« Very enjoyable stay. »

We always enjoy staying at the Pullman Reef Casino, & this time didn't disappoint. We always feel Special & Indulged. We would like to make Special mention of Ti-Arne from the Coffee Shop near Reception, she gave us great service & was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Kenneth &. M. B. Families - 17/04/2018
« Thank you »

Cairns was our first stop during our tour. We had a great time staying in Pullman The Reef Cairns. Your location is outstanding and could not be beaten. Staff was very helpful and courteous (especially Janice). Her quality of customer service and listening to our needs, sets the highest standards and certainly deserves recognition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth & Margaret, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Fiona F. Families - 17/04/2018
« All expectations met with room and customer service. »

The room was excellent, as was the customer service. The breakfast as usual was enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Honey Couples - 17/04/2018
« Amazing »

Such a great atmosphere and the style of the hotel room was amazing! The beds are like sleeping in heaven! The location was terrific and the restaurant was fantastic!! The only downside was the ants were everywhere on the tables in the morning..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Honey, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. My apologies for the ants, with all the wet weather they are coming in from the wet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Mr. B. S. Business - 16/04/2018
« Mr. Barry S. »

Simply the BEST !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Margaret Solo - 16/04/2018
« a pleasure to be back »

The staff were all lovely, the room was fantastic ( I really appreciated the upgrade!) and I was very sorry I was only there for such a short time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to know that you had enjoyed the room upgrades, We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Jackie Families - 16/04/2018
« Trevor & Jackie T. »

Staff was awesome at check in and check out. The lovely ladies in housekeeping were cheerful and so accommodating , thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Rhys B. Friends - 16/04/2018
« Mr Rhys B. »

As always we all had a great time, the only major area that I complain about is the new style of the mini bar, it is ridiculous that there is only one of each beer etc in the fridges, this is only of the only hotels that I stay at that has decided to go this way. Also the package we booked under included a free bottle of sparkling wine on arrival, we never received this, so of my other rooms did but not all of them. I booked 5 rooms for this trip & we will be back again in a couple of months so it would be great to have these issues sorted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhys , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. My apologies for the mix up with the sparkling wines, I will have it sorted for your next stay. Also, the mini bar is being revamped as we speak and should be fully loaded within two weeks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Steve C. Couples - 15/04/2018
« Terrific »

Service was extremely satisfying,check in staff were polite and very helpful. The checkin process was quick and the staff were extremely friendly.The whole of the Reef motel complex was clean and a pleasure to stay in.The choice of eating places were varied,and enjoyable.Our room was a pleasing experience,roomy and very clean and airy. Over all,we greatly enjoyed our experience. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve C., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the wonderful comments about our staff and hotel. It's wonderful to hear that you had enjoyed your stay. Thank you again for sharing your experience and we look forward to welcoming you back to the Pullman Reef Hotel Casino in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Anonymous Couples - 15/04/2018
« Amazing »

Lovely room. Excellent service. A wonderful couple of nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

AccorHotels certified review
Kurt B. Couples - 14/04/2018
« Perfect. »

Brilliant. Received upgrade to 518 suite. No complaints whatsoever. Thanks for making our stay so pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kurt b., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the feedback that you have provide the Pullman Reef Casino Hotel. It's great to know that you received great customer service during your stay. Thank you for the comments about our rooms. We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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