Hotel - Mercure Kikuoka Golf Club Hotel
Mercure Hotel Mercure Hotel

Mercure Kikuoka Golf Club Hotel

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4.5/5 821 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium (Paying)
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf lessons (Paying)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:30
    • Opening hours : Week-end 11:00-22:30

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 76 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,164 reviews

Our guest reviews for Mercure Kikuoka Golf Club Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 821 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Simon Couples - 18/02/2018
« Enjoyable stay »

Well equiped hotel in good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon P., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Mark K. Friends - 15/02/2018
« A good short stay in a lovely destination hotel »

Great reception and your member of staff booking us in was superb and should be commended! Your team in the bar were great, service was good and they were very friendly. A pity the leisure facilities were not available as after a long drive, it would have been to relax and use the facilities, but overall we were impressed and will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark K., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Ali S. Families - 12/02/2018
« Spacious hotel. »

Room was very comfy, new and clean and had a magnificant view. The receptionists were very polite and helpfull (The food at dinner was not much delicious though. And the buffet breakfast menu was not rich in variety). Our Overall experience was awesome. We would like to come back again. Thanks for everthing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AlI S., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Erhan E. Families - 06/02/2018
« Wonderfull »

It was a very nice hotel in a very nice and relax area; gratefull breakfast and very friendly helpfull and smiling staff... Rooms really huge and very clean and really very comfortable .....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erhan E., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Anonymous Business - 29/01/2018
« Fine, but badly influenced as spa environment not available and some construction work took place »

see title

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heinrich Gorr, Thank you for taking the time to tell us about your experience at the Mercure Kikuoka Golf Club Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
D. Business - 26/01/2018
« Good »

Could have been very satisfying, however their was some miscommunication about our contract for the company. The person at the desk wanted to charge us individually while all bills should have been on one account as per the contract.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jules delacroix, Thank you for taking the time to tell us about your experience at the Mercure Kikuoka Golf Club Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Neil C. Solo - 23/01/2018
« Absolutely perfect, could not be better. »

Mercure Kikuoka is a particularly friendly, welcoming hotel. I have visited frequently and it is without doubt my favourite hotel. All the staff, reception, bar, restaurant, breakfast and wellness centre try so hard to please. Nothing is ever too much trouble. I feel most welcome there and like a friend as well as a guest. I travel frequently, staying at many hotels, but to get a relaxing, enjoyable stay, Mercure Kikuoka is top of my list.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil C., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
V. M. Business - 23/01/2018
« Missing my fitness and swimming pool »

Due to work activities , the fitness and swimming pool were closed , no alternative was foreseen or proposed

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. V., Thank you for taking the time to tell us about your experience at the Mercure Kikuoka Golf Club Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Christen O. Families - 03/01/2018
« very unproblematic and comfortable »

it was good. we had dogs with and would perhaps have liked to have a room closer to the entrance area..but room and service was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear christen o., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Anonymous Families - 02/01/2018
« Place of stay when I'm in Luxembourg »

I always come back to this hotel while in Luxembourg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven C., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Taimoor Families - 24/12/2017
« Better than expected, surprisingly beautiful setting and perfect for a family getaway. »

We were looking for a place which could accommodate a young family with 2 children and 2 adults and we booked the room here as it accepted 4 people and was in our budget. When we arrived at the hotel, we were pleasantly surprised by the massive size of the room and decor. There is enough parking if you are driving, a perfect running track for keen runners like me and much more. I would recommend this hotel to anyone as it's a safe choice.

AccorHotels certified review
Anonymous Couples - 11/12/2017

We had a good stay at hotel Very friendly welcoming staff Lovely room Personally I think the Reception area, and 1st floor someone should take care of the dying plants The chairs at the Reception should be cleaned in general some renovation works would make a better impression. Restaurant food - we were invited to an event on the 8th LUX TP - even if the buffet was perhaps not expensive for the company - it generally made a bad impression from the starters to the dessert e.g. tomatoes with Rosmarin....no taste of Rosmarin - no Rosmarin I think there is space for improvement, especially as Luxembourg is known for tasty good food. To balance the whole we enjoyed the very friendly staff :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene S., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Marek W. Business - 08/12/2017
« Massively spoiled by having noisy group of tourist accommodated in the same part of the building . »

I was staying 2nd time at this hotel. This time for 3 nights. Although it is a relatively remote accommodation for my needs it definitely had an advantage of offering spacious rooms and quiet environment – extremely important factor after busy business days. Unfortunately the perception of very comfortable and quiet place was totally ruined last night when large group of tourist from Asia have been accommodated in the same part of the building. Starting 5 am there was slot of noise , loud conversation , knocking at doors (including doors to my room) by people , who couldn’t find their companions .. felt I was accommodated at cheap hostel nearby train station… perhaps smart booking in terms of allocating dedicated parts of large building to different customer’s group would be a thoughtful solution . Well any way perhaps for other clients as I will select other options in the future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek W., Thank you for taking the time to tell us about your experience at the Mercure Kikuoka Golf Club Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
G. Families - 28/11/2017
« Great birthday surprise »

We come regulartly and the is the second time in the year yhat we organize reception (last time for a baptism and this time for a birthday). Everybody is staying overnight and enjoying the facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear norman g., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
B. Business - 24/11/2017
« This hotel does not reflect the expectation that is created adjecent to a nice golf »

Great welcome with motivated staff The building, restaurant and rooms are all in need of a good refreshing in design, paint and setting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youri Busaan, Thank you for taking the time to tell us about your experience at the Mercure Kikuoka Golf Club Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Danny B. Business - 21/11/2017

Excellent hotel. Friendly personnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny B., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Rik Business - 19/11/2017
« excellent as always »

no remarks, friendly reception (it was a late arrival), helpfull to find me a room as my reservation was not registered correctly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rik E., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Ane Business - 13/11/2017
« Awesome! »

Nice hotel, great service. Rooms perfect. Looking forward to go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ane Miren Z., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Anonymous Business - 11/11/2017

Nice rooms, nice, polite and supportive staff. Menu in the restaurant is poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Axel B., We very much appreciate your comments regarding your stay at the Mercure Kikuoka Golf Club Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Duarte Front Office Manager

AccorHotels certified review
Kevin K. Business - 02/11/2017
« Golf »

I arrived to the hotel on Sunday night late. I wished to play golf on Tuesday, but I was leaving early on Monday morning and back late that evening. Reception desk was going to check for tee-time availability and then email me with the details. I arrived back late in the evening on Monday night and it had not been done. No golf on Tuesday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin K., Thank you for taking the time to tell us about your experience at the Mercure Kikuoka Golf Club Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Duarte Front Office Manager

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