Hotel - Mercure Kikuoka Golf Club Hotel
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Mercure Hotel

Mercure Kikuoka Golf Club Hotel

Scheierhaff 
5412  CANACH
LUXEMBOURG

781 reviews
TripAdvisor Rating Based on 781 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium (Paying)
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf lessons (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:30
    • Opening hours : Week-end 11:00-22:30

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 76 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,740 reviews

Our guest reviews for Mercure Kikuoka Golf Club Hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 781 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Carmen Families - 18/07/2017
« Very pleasant and nice »

We were treated very well by all member's of staff, our requirements were met perfectly well ( we have a small child and had requested a cot and it was all ready when we got there) Even though it was a small stay we were very happy and if we are back in Luxembourg we will definitely stay here again

AccorHotels certified review
Anonymous Couples - 12/07/2017
« good »

In general good, like the golf course close by and the area, but unhappy with the Club bar/restaurant that we left twice without being served.

AccorHotels certified review
Anonymous Couples - 10/07/2017
« Good price / qulity, gentle staff »

Very plasant

AccorHotels certified review
Steve Solo - 10/07/2017
« Excellent hotel, check in / out sometimes could be quicker »

Great hotel Awesome locaton Good food Service can be slow sometimes. I like the place a lot but every time I stay something seems to happen; Tv not working / phone not wrking / no one on reception for check out, fire alarm, online check out doesn't work so I have to email my details etc... Shame as could be perfect !

AccorHotels certified review
Frank S. Business - 02/07/2017
« okish »

at the check out I was asked if I had breakfast and answered "no". The receptionist immediately thereafter called the breakfast staff and wanted to have it confirmed. Not sure how you would call it - for me it was an unbearable level of mistrust.

AccorHotels certified review
G Couples - 26/06/2017

Made a reservation online for the wrong day (saturday night instead of friday night. Called after few minutes, it has been IMPOSSIBLE to change the reservation (online or speaking directly with staff). Breakfasts as very often very poor : qualitatively very poor and very expensive...

AccorHotels certified review
Janes Families - 24/06/2017
« Fantastic hotel. Friendly and welcoming. »

The staff at the hotel were so friendly and helpful and nothing was too much trouble. Food was excellent and the facilities are brilliant. Excellent value. I would highly recommend the Mercure Kikuoka for a weekend getaway.

AccorHotels certified review
Nigel S. Families - 20/06/2017
« Nice hotel, but let down by standard of food »

Very Disappointed by the standard of the evening dinner offering. 20euro for a few salad dishes, 2 dry pasta dishes and a few meagre BBQ bits, all of which were either dry or burnt.

AccorHotels certified review
John S. Business - 19/06/2017
« Mr »

Very nice . Staff were friendly and helpful and hotel was beautiful

AccorHotels certified review
Neil C. Families - 13/06/2017
« Perfect relaxing weekend break. »

Mercure Kikuoka is a flagship hotel.Staff are warm , welcoming, nothing is ever too much trouble. Very reasonable cost and 1st class facilities.Couldn't recommend it highly enough.

AccorHotels certified review
Stephen D. S. Couples - 07/06/2017
« A short but enjoyable stay. »

Staff were helpful, especially Christa on reception, the well presented room was clean and tidy with a good view. We had booked a table in the bar area but couldn't use it as the bar was exceptionally busy and noisy due to a golf presentation. However the bar staff accomadated us in the restaurant. Whilst we appreciate the golfers are regular users, as a paying guest we didn't feel that due consideration was given to us. As we have stayed here before and at that time had the same problem, I would suggest that this area needs addressing.

TripAdvisor review
catherinesK3360PK Family - 06/06/2017
« Could do better »

Checked into a wrong room, breakfast vouchers are pointless you still have to pay a lot for a very average breakfast, stingy on coffee pods, staff cry and blame you for their mistakes telling you you don't care about them

AccorHotels certified review
Anonymous Business - 04/06/2017

After the 1st night I requested that 2 problems be fixed. Neither were fixed AND no communication was made to me why not. The lack of communication was the most irritating part! Several understandings with the conference manager were not accurate (dining arrangements). She was new and completely unprepared for her job. The fault is not hers; it is the fault of her manager!! I'm not impressed with the management of this hotel.

AccorHotels certified review
Annie Families - 30/05/2017
« great place for a weekend getaway with family to enjoy fresh air, nice pool and great service. »

very friendly lady at reception. great massage therapist. great breakfast. great pool and sauna. comfortable bed and nice room. staff were very accommodating to our 2 year old.

AccorHotels certified review
Anonymous Couples - 30/05/2017
« Great place and location, service could be improved »

Everything's very nice, but the team does not communicate enough. For example, the welcome desk didn't know pool hours of opening (we had to go to the pool to ask). Seems that each service only deal with it own functions. We also had to ask for the welcome drink voucher, and our room was not ready despite the only check-in.

AccorHotels certified review
Jozef Business - 26/05/2017
« 15 minutes to check in , 20 minutes to checkout , without any people before me »

goede ruime kamer, lekker ontbijt , altijd gedoen bijcheck in en check out ongezellige bar

AccorHotels certified review
Pedro Families - 16/05/2017
« Cosy and charming »

Impecable service, perfect location, spacious family room.

AccorHotels certified review
Anonymous Business - 10/05/2017
« Nice hotel »

Rooms are nice, food in restaurant delicious

AccorHotels certified review
Anonymous Business - 07/05/2017

Beautiful environment. Staff friendly but inexperienced. Breakfast including coffee and service was a major disappointment.

AccorHotels certified review
Anonymous Couples - 02/05/2017

A warm welcome from Receptionist then the surprise of getting an upgrade to a Suite. Excellent.

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