Hotel - Mercure Paris La Sorbonne Saint Germain des Prés Hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

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4.0/5 934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne.Take advantage of free WIFI, air-conditioning as well as upscale bedding.

  • 47 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 family rooms
  • 9 connecting rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,078 reviews

Our guest reviews for Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 934 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Maurice Couples - 17/04/2018
« Good structure, some nice employees, smells, terrible internet »

We stayed for three nights. Our room was OK, a bit small, but there was some unpleasant smell that faintly reeked of stale cigarettes. The bathroom requires some experience to have showers without having water all around. The WC is a bit higher than we are used to. The We were welcomed by a lady that we presumed to be the manager, which was very cordial and an example. Afterwards, our interactions with other clerks at the reception desk could be better. For example, we asked for an extra soluble coffee as our room's wasn't replenished and the person just said it wasn't possible. That was really unexpected and left us astonished there. Otherwise, the remaining employees were very nice, and the ladies attending the breakfast are to be commended. There was no internet connection for the first couple of days, which was a huge nuisance as it was the weekend and there were no open shops to buy sim cards. The desk insisted for two days that there was somebody coming to fix it, which I knew was a blatant lie as I used to teach computer networks at my University and noticed no changes in the status of routing for these two days. I ended paying expensive wifi that were available from some nearby hotspot with very faint signal as I needed internet access for both work and to organize our trip. My overall evaluation would be even worse if we didn't get a breakfast upgrade the last morning from the maid in charge and the nice manager.

AccorHotels certified review
Beatrice T. Friends - 11/04/2018
« Not 4 Star hotel in amenities and Service is 1star. Awful »

Guy in counter-African man offered bad Service. Requested to twin room his Gave this reaction like no we wont. Then my luggage was in storage room, he just gave me random luggage, he didnt care about tags. He was just giving me what luggage was there. Im a silver member, no Service, no welcome drink. Room was dirty. Very not satisfied .

AccorHotels certified review
Frederick Couples - 09/04/2018
« Great location »

As per title great location but disappointed by the confort of the bed and staff being unusually unfriendly for France.

AccorHotels certified review
Anonymous Families - 08/04/2018
« Comfortable »

Very convinenient location

AccorHotels certified review
Nancy U. Families - 05/04/2018
« Very comfortable after and awkward start »

Checked in at noon and room was not ready. Returned at 14:00 and the luggage of the previous occupants was still in the room. Front desk staff arranged for us to have another room to rest and wash up until our room was ready. We were very appreciative.

AccorHotels certified review
Areej Couples - 03/04/2018
« Great location! »

Slight issue at check in as there was only availability for twin room though we booked double room through the official site but evening staff were very helpful and checked us in an upgraded superior room until they switched us the next day to a standard double room. Room is clean but slightly small, bathroom is good with strong water pressure. We didn't try breakfast as the area was surrounded by lots of cafes. Many attractions are within walking distance and it is close to plenty of metro lines. Overall, a very good stay!

AccorHotels certified review
Sven Families - 02/04/2018
« Unfriendly, I did not feel welcome at all. »

- Room was not ready at 12 o’clock - Very unfriendly and unhelpful man at the reception (the woman was friendly and more professional) - Room was not clean (multiple hairs in bath and dirt on the carpet) - Free welcome drink: Bar did not offer white wine, only red wine (bottle was clearly open for a long time as the wine did not taste good at all) - Error on the invoice, the man at the reception told me it was an error in the system. He corrected the invoice by hand and promised me to send me a corrected invoice by mail (I did not receive it yet, talking about bad and incorrect service...) All in all, a bad experience. Not comparable to the excellent service in other Accor hotels. I do hope this gets improved for future clients.

AccorHotels certified review
Roaming K. Business - 30/03/2018
« Roamingg K. returns to the best hotel in Paris »

I like staying here because of the proximity to the metro and RER. The friendly staff. Greeted by name as soon as I walked thru the door. The comfort of the rooms. I went down very early to the breakfast room and the lady prepared a coffee I could take back to my room, Plenty of good places nearby to eat.

AccorHotels certified review
Troy P. Business - 16/03/2018
« What is the point of online check-in? »

It’s time to try another hotel. Although I have stayed there in numerous occasions I was asked details. When I advised that I did an online check-in I was told this was not possible even though I had an email confirming. So what is the point? I thought it would have been sorted out for the check-out but it wasn’t and I was again asked for credit card etc. Still waiting for my email statement.

AccorHotels certified review
Anonymous Friends - 13/03/2018
« Well located hotel »

Comfortable rooms if somewhat small

AccorHotels certified review
Victor A. Couples - 28/02/2018
« Service-minded »

Staff was very helpful and spoke a multitude of languages. Would also recommend restaurants based on personal experience, when prompted. Work well for me, since my significant other is allergic to gluten.

AccorHotels certified review
F Families - 28/02/2018
« MIxed feelings »

As a regular Accorhotels guest, I have very mixed feelings about my latest stay with the Mercure La Sorbonne - St Germain. I had to let my family check-in without me as I had some meetings in town. Even though the online check-in was done and the key card + drink voucher + WifiAccess should have been ready when they arrived, the credit card of my partner has been asked and the welcome was not very friendly. There is definitely also nice staff - but in this case I feel my loyalty has not been recognized or at least it was not the same standard I see in other hotels part of this group. Positive was definitely a larger room to accomodate all 3 of us, which was very nice and kind. I came back to this hotel, as I liked the first stay with them, but not sure if I would come back. Also looking at the bathroom (it needs to be refurbished, as it is not in the shape it should be) - many smaller fixes, but it is not very appealing.

AccorHotels certified review
Steven Business - 26/02/2018

- decent room but quite small - bathroom shower was a bit messy, if you took a shower the floor of the bathroom was all wet - limited breakfast but good quality - friendly service - good bed and quiet room - hard to arrange the heating of the room exactly, first day it was very hot and the 2nd quite cold - good location, everything at walking distance - didn't get the idea i was recognized as an accor member

AccorHotels certified review
Fionam Families - 25/02/2018
« A great stay »

A great choice for a family of 3. Lovely choice at breakfast - continental and hot items. Great location close to Notre Dame and a good choice of bars and restaurants close by.

TripAdvisor review
Anonymous Family - 24/02/2018
« Good choice »

Family of 3, this hotel suited us perfectly. Room not huge but was clean, bathroom good, and good facilities. Nice choice at breakfast, continental and hot options. Nice coffee too! Reception helpful. Overall great location, short walk to a good choice of bars and restaurants, and close to Notre Dame

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we have family rooms up to three people, or adjoining rooms. We are also very glad to see that you found our hotel ideally located on the Left Bank of the Seine within walking distance of Notre Dame and Saint Germain des Pres, it is true that we are in a very nice Parisian neighborhood with plenty of shops and restaurants nearby and very easy access to the main sightseeing's in Paris. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely. Maria Pires Manager

AccorHotels certified review
Andre P. Families - 20/02/2018
« Good, but expected more »

Well located small Mercure Site with a nice staff ready to help, but bedrooms are very small, old and carpets get very umid if you don’t turn the heater. With the snow outside, we got melted ice penetrating the floor and wetting it. Also, the differentiation between the bedrooms categories didn’t pay the price (smaller bedroom with ammenities and a bigger TV. Nothing else. All in all and putting these aside I had an enjoyable stay and the staff made all they could to make me and my family to feel home! That meena recommended!!!!

AccorHotels certified review
Nps T. Business - 20/02/2018
« nothing special »

i woke up several time due to the noise of the flushing pipes of the rooms above The toilette was so narrow, that it did not feel comfortable. Your shower is flooding the complete bathroom no matter which direction it's set the bath tube is for Lilliputians No German or international TV available! com on

AccorHotels certified review
S. Business - 13/02/2018
« Neat hotel in a convenient location »

The lady receptionist was proficient in English, efficient and friendly. The breakfast spread is not wide, but sufficient, and the lady server was thoughtful and remembers that I requested hot chocolate on the first day, and provided it on subsequent mornings. The location is good as there are little streets with eateries within walking distance.

AccorHotels certified review
Nat Business - 08/02/2018
« Good location and staff, need better maintenance on the equipments »

As always, the staff were very nice, and you cannot beat the location. The room was clean. This time, the lift was broken for two days. I was very lucky that it finally got fixed just before I check out so I did not have to take my luggage down the staircase. Could preventive maintenance help? Also, the internet was too slow to be usable for business purpose. Since the 4G reception is very weak in the rooms, it is critical to have good WiFi connection in the rooms. Hopefully, it will be upgraded pretty soon.

AccorHotels certified review
Manuel Families - 04/02/2018
« Small rooms, no restaurant »

Despite Accor card Gold status, no upgrade was offered and the rooms are very small No restaurant available Breakfast very average Bad smell in air conditioning and in toilets downstairs

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