Mercure Paris La Sorbonne Saint Germain des Prés Hotel 4 stars

TripAdvisor rating 4.0/5 1,038 reviews
Mercure Paris La Sorbonne Saint Germain des Prés Hotel
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Hotel extras

Lounge bar and summer garden, free WIFI. Public car park in the rue Soufflot, 3 minutes' walk from the hotel, Vélib bicycle station close by. Amble along the banks of the Seine, visiting the Musée du Louvre and discover the stallholders' treasures.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Babysitting on request
Business services
  • Copy/print service available

Hotel location

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

14 rue de la Sorbonne
75005
paris
france

Tel: +33156243434

Fax: (+33)1/56241960

Contact email

Check-in from 12h00

Check out up to 12h00

  • BOULOGNE GARE AUSTERLIZ :   10 Cluny La Sorbonn

  • PORTE DE CLIGNANCOURT :   4 St Michel

  • PORTE ORLEANS :   4 St Michel

  • RER :   B - C St Michel - N.D

  • By plane

    PARIS ORLY At 20km / 12.43 miles

  • By plane

    ROISSY CDG At 25.01km / 15.54 miles

  • By helicopter

    HELIPORT DE PARIS At 5km / 3.11 miles

  • By train

    GARE AUSTERLIZ At 2.5km / 1.55 miles

  • By train

    GARE DU NORD At 3km / 1.86 miles

  • By train

    GARE MONTPARNASSE At 2.5km / 1.55 miles

GPS :48.849171, 2.343006

Currently, close to our hotel

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 2.6 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 3 km

Poison, exhibition

From 10/10/2018 to 11/08/2019

At 3 km

Tour de France

From 06/07/2019 to 28/07/2019

At 3.7 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 5 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 5.1 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 5.2 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 6.2 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 8.3 km

Our accommodations

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne. Take advantage of free WIFI, air-conditioning as well as upscale bedding.

Standard Room with Double bed

  • Max. number of persons: ‌2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with one single bed

  • Max. number of persons: ‌1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard room with 1 double bed and 1 sofa

  • Max. number of persons: ‌3
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with a double bed

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

LE BLUE BAR

Photo non contractuelle / Strictly non binding

Our Blue Bar, with its soothing atmosphere and relaxing decor in shades of blue, is open all day until 1 am. Sample our Grands Vins Mercure fine wines and our alcohol-free house cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,816 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,038 reviews

Customer review rating 4.1/5

Paul Business - 13/06/2019 AccorHotels certified review

Great staff...everybody very friendly and professional. Lots of informal charm

Customer review rating 4.1/5

Mharsak S. Couples - 12/06/2019 AccorHotels certified review

all of you was been very kindly.

CHEATERS

Customer review rating 4.1/5

Donatas Families - 10/06/2019 AccorHotels certified review

HOTEL TOOK DOPOSIT FROM MY CREDIT CARD, BUT DID NOT RETURN IT!!!!! The second week is still going. 920 eur !!! IS IT NORMAL ???

Short stay with Rick Steves tour group

Customer review rating 4.1/5

Mark C. Solo - 05/06/2019 AccorHotels certified review

Great room, and wonderful location.

The room is very comfortable and practical.

Customer review rating 4.1/5

W. Business - 01/06/2019 AccorHotels certified review

It was a very pleasant experience. Everything was as expected. People at the reception are extremely nice and efficient, always ready to help guests.

Great hotel, great location, great staff.

Customer review rating 4.1/5

Peter B. Business - 28/05/2019 AccorHotels certified review

I was in Paris on business and needed copies of a one page handout for my presentation; Nouman on the front desk staff went out of his way to be helpful, and I am very grateful. I was traveling with my wife. We both liked the hotel, and the location, and we liked the breakfast. We liked the room so much we will probably ask for it again when we come back.

Under of average of Mercury.

Customer review rating 4.1/5

Thiago Families - 23/05/2019 AccorHotels certified review

Cons: Missing parts in the bathtub, shower protection terrible. Breakfast very far from expectations. Pros: Staffs very nice. Good location. Reasonable room space.

Dear THIAGO R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards Théa Thao CAO Front office manager

Very Good Hotel in excellent location

TripAdvisor rating 4.0/5

Robert M Couples - 23/05/2019 TripAdvisor review

Very clean, bright hotel, comfortable rooms, very helpful staff. Good breakfast, excellent location walking distance of many galleries, shops and historical buildings. Easily accessible from metro and RER

Dear Sir, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we are located on the Left Bank in the very heart of Paris, within walking distance of Notre Dame, Panthéon, Luxembourg gardens and Saint-Germain des Prés, in a historic building of the Latin Quarter in front of the University of La Sorbonne. All the comments are very precious for us as they allow us to continuously improve our level of service. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely Maria Pires Manager

Satisfactory

Customer review rating 4.1/5

L. Families - 22/05/2019 AccorHotels certified review

Staff friendly and helpful but room fixtures and fittings tired!

Good location, very helpful, nice front desk.

Customer review rating 4.1/5

Lowe A. M. Friends - 22/05/2019 AccorHotels certified review

Breakfast is delicious but not a pleasant location in basement. Room was cleaned very late in the day. I love the decor, the lift, the front door and front desk people were very helpful with directions and getting taxis.

Superb location, helpful staff

Customer review rating 4.1/5

Nancy D. (. S. G. M. Friends - 17/05/2019 AccorHotels certified review

We enjoyed our stay. Room was nice, staff was helpful, lobby area inviting, excellent location. Only suggestion/request for improvement would be that the breakfast room was uncomfortably hot each day, and it was not a very inviting location. (breakfast room staff very nice)

Customer review rating 4.1/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

All employees were very helpful and friendly

Très bien

Customer review rating 4.1/5

Dominic J. Families - 13/05/2019 AccorHotels certified review

Very good. Here though two points to address. I received the survey request before the final receipt (?). I checked out yesterday (May 12), and expected an email with my stay details. Also, unsure if Accor points awarded for week-long stay.

We were comfortable and felt looked after

Customer review rating 4.1/5

Anonymous Couples - 11/05/2019 AccorHotels certified review

See above

Extremely high price, not worth value

Customer review rating 4.1/5

M Couples - 06/05/2019 AccorHotels certified review

+good bed, quite room, comfy pillow -dirty ceiling, bad condition bathroom, terrible mess during breakfast, unfriendly staff

Dear MAGDALENA K., It is truly saddening to read that our generally warm, welcoming and passionate team did not make you feel valued at all. We truly value your loyalty and I am very sorry to hear that you have experienced issues during your departure process, and for any inconvenience this has caused you I would like to offer my sincerest apologies. Your feedback is of true importance to us, and I am kindly asking for your permission to contact you by telephone, in order to discuss your recent stay with us in detail. Should you agree, please be so kind to provide us with a telephone number where I may reach you (H2…, as well as the most suitable time for you to call. Sincerely, Kind regards Théa Thao CAO Front office manager
Customer review rating 4.1/5

Emma D. Solo - 02/05/2019 AccorHotels certified review

Alexandre, Lina and Vincent are all amazing! Merci beaucoup team!

Dear EMMA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. We are very happy that Alexandre, Line, and Vincent and have caught your attention. Our teams do their best to make your stays a success and provide you with a unique and irreproachable service. I will happily pass on your comment to the team, They are very touched and thank you! We appreciate your wonderful feedback and we will be delighted to welcome you back on your next visit. Kind regards Théa Thao CAO Front office manager

Staff great, facilities not so great!

Customer review rating 4.1/5

Anonymous Couples - 02/05/2019 AccorHotels certified review

The staff were all great and very helpful, however the facilities are very very old and does really need a update. The bathroom felt as I was in a 1980s room. The lift seemed as it was going to breakdown at any stage. The bedrooms decor was so old. Overall it was not worth the amount payed, I feel a little bit ripped off. I would like to discuss this further with Accor if possible. The highlight of the stay was definitely the friendly staff!

Dear SHANEEL K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien cordialement/ Kind regards Théa Thao CAO Chef de réception/ Front office manager

Nobody is caring to understand what our needs even repeated 5 times!!!

Customer review rating 4.1/5

Pernille D. Families - 23/04/2019 AccorHotels certified review

We asked for 2 room one with 3 beds and one with 2 beds. When we checked In the day before arriving we repeated the wishes When we arrived at the first day we repeated twice And the next morning we told the reception again. Our son was coming from Munich the same evening. When we arrived that evening no bed! He had to unfold the bed himself and could only get som blankets from the reception!!!! The morning restaurant was filthy and smelled horrible of sewer!! There was not capacity for 5 people in there either!!! The bath was small and filled with water after showering Only cheap soap for the bath.... no lotion no face cleaner no cotton pins 4 stars you must bee kidding!!!! I am never coming back

Dear PERNILLE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. For any future stays, please do not hesitate to contact me directly on H2897-GM @ACCOR.COM and we will ensure that you have a relaxing and enjoyable experience. Kind regards Théa Thao CAO Front office manager
Customer review rating 4.1/5

Sian Friends - 16/04/2019 AccorHotels certified review

Great

Dear SIAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. Nothing gives us more pleasure than knowing that our guests have had a fantastic stay with us, we are truly delighted to know that our team has made a positive impression on you. your feedback has been shared with our team members and has been very appreciated thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Théa Thao CAO Front office manager

Always a pleasure!

Customer review rating 4.1/5

Joan Solo - 06/04/2019 AccorHotels certified review

I feel completely at ease, well taken care of and accommodated for.

Dear Mrs Joan J., Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Kind regards Théa Thao CAO Front office manager
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