Hotel - Mercure Paris La Sorbonne Saint Germain des Prés Hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

4.0/5 1,007 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne.Take advantage of free WIFI, air-conditioning as well as upscale bedding.

  • 47 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 family rooms
  • 9 connecting rooms
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,615 reviews

Our guest reviews for Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,007 reviews
Devendra Business - 07/02/2019 AccorHotels certified review
« Pretty good »

It was a good experience to stay at your hotel. The front office staff was extremely courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEVENDRA O., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception, location. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams. Your feedback is greatly appreciated and we hope to welcome you again soon The entire team look forward to welcoming you back again in the near future. Kind regards Théa Thao CAO Front office manager

Jorma Business - 06/02/2019 AccorHotels certified review
« OK »

I stayed in Mercure Sorbonne this time only 12 hours. Everything went fine, as usual.

T. Families - 04/02/2019 AccorHotels certified review
« average »

very good location, but abit disappointed by the hotel. Not really up to mercure standards. especially as 4*

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCIS T., Thank you for taking the time to provide our team with feedback in regards to your recent stay. We would like to thank you for the positive comments regarding our location, and services However, I have to admit, your review is deeply concerning and saddening. Our passionate team strive to ensure only the best possible stay for our valued guests so when we read about our valued guests not enjoying their stay with us, it makes us take immediate action. I look forward welcoming you back with us in order to show our hotel in a more positive light, and of course feel free to contact me directly if there is anything I can assist you with now or in the future. Best regards Théa Thao CAO Front office manager

Taylor Solo - 02/02/2019 AccorHotels certified review
« Well done but can be better »

I really enjoyed the environment of the hotel. The staff of the hotel was extremely nice. I really appreciated that. But I think the bed could be improved. I noticed the bed was combined with two beds, and it made me fall into the gap when I was sleeping. I hope there will be improvement in next time I stay with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WANG TAT TAYLOR L., Thank you for choosing to stay at our hotel and and complete review following your recent stay here at the MERCURE PARIS LA SORBONNE We are delighted to learn that your stay from your arrival through to departure was truly wonderful and that you were able to experience the convenience of our location However I do regret to learn of your disappointment regarding for the bed. Please be assured that your comments are highly important to us and will be used to monitor and improve on the service we provide For any future stays, please do not hesitate to contact me directly on H2… and we will ensure that you have a relaxing and enjoyable experience. Your feedback is greatly appreciated and we hope to welcome you again soon. Kind regards Théa Thao CAO Front office manager

Amy Families - 29/01/2019 AccorHotels certified review
« Very »

Staff were friendly and approachable. Always helpful with any issues we had. Room was pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY S., Thank you so much for taking the time to share your review following your recent stay with us. Regretfully we took notice of your comments following your recent stay with us. We apologise for not being able to meet your expectations. Firstly, I would like to thank you for taking the time to give us a feedback about your stay and the hotel service. We would like to thank you for the positive comments regarding the quality of our staff service Moreover, I would like to apologize for the inconveniences caused in the room Your feedback is greatly appreciated and we hope to welcome you again soon. Kind regards Thea Thao CAO Front office manager

Simon D. Couples - 28/01/2019 AccorHotels certified review
« Satisfied but room for improvement »

In general, a good experience. Location is very nice, the hotel staff helpful and attentive. The room was normally sized by Paris standards but for some reason the heating wasn't working properly, which was sub-optimally managed with a small heater. The breakfast was alright, although the lady (the older of the two) working there should honestly not have been hired by the hotel. She was rude to the guests (and also to her younger colleague), did not speak a single word of English to other guests who could not speak French and was extremely pushy. This woman is not fit to be working as a hotel employee.

Anonymous Business - 25/01/2019 AccorHotels certified review
« Average »

It was my first time at this particular hotel and while it was fine for one night, it would not be a place I would want to stay for an extended period.

Margaret A. Couples - 25/01/2019 AccorHotels certified review
« Great location, helpful and friendly staff. »

We stayed for five nights. The location was good, near Norte Dame, the railway station and Metro and with access to numerous restaurants. Breakfast was good with excellent coffee. The room was comfortable and clean but perhaps a bit tired. The hot water was unpredictable with cold showers on two mornings. I felt it was expensive for the quality but perhaps that is because of the location. Briefly, first class staff, second class hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings. We sincerely look forward to welcoming you back to the MERCURE PARIS LA SORBONNE in the near future. kind regards Thea Thao CAO Front office manager

Anonymous Business - 25/01/2019 AccorHotels certified review
« The hotel was welcoming and had everything I needed being away from home. »

Great experience staying at the hotel. It provided everything I needed and more. The attention to detail was wonderful and felt welcoming. And the cheeses at breakfast were so delicious!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH S., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception, location, the comfort and the calm of our hotel. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams. and We are also glad you enjoyed our breakfast buffet especially our cheese We are incredibly grateful for your recommendation and hope to welcome you back for many more stays in the future. Kind regards Thea Thao CAO Front office manager

Karla Solo - 22/01/2019 AccorHotels certified review
« Very good »

The hotel was very clean, everything was neat. The only thing that wasn't great was the shower. It was very awkward and difficult to shower but apart from that, my stay was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARLA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thea Thao CAO Front office manager

Sarem Business - 21/01/2019 AccorHotels certified review
« Very nice experience. Will come again! »

Very comfortable and good accommodating customer service. Shower head location could be better situated as it was throwing water all around the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAREM ALI K., We are delighted to learn that your stay from your arrival through to departure was truly wonderful and that you were able to experience the convenience of our location As the MERCURE PARIS LA SORBONNE, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. Regarding the bathroom, the planning for the renovation is on the way Thank you again for your kind feedback, and we hope to welcome you back again soon Kind regards Théa Thao CAO Front office manager

Anonymous Business - 21/01/2019 AccorHotels certified review
« This was one of the best stays I have had in Paris »

It was excellent. There wasn't a single member of staff who didn't smile and say hello, or wish me a pleasant evening. It was really noticeable and well appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSS P., Thank you for choosing the MERCURE PARIS LA SORBONNE and for taking the time to share such lovely words with us after your stay. It is quite a compliment to hear your stay with us was one of the best of your life! I feel truly humbled to work with a team who is so dedicated to deliver the best experience to all our guests and made such an impression on you during your visit. More over, i am sorry to hear that there was a single staff didn't say hello and wish you a pleasant evening, please note that the way you have perceived the service from our Front Office Team is definitely not the way we would like our guests to experience the service of MERCURE PARIS LA SORBONNE. Please rest assured that your valuable feedback has been passed on to the Front Office team for further improvement, in order to avoid similar situations in the future Thank you once again for sharing such a nice review, the team and I hope we will have the chance to welcoming you back to our home again soon. Kind regards Thea Thao CAO Front office manager

Conrad K. Couples - 14/01/2019 AccorHotels certified review
« Good stay »

In general, a very nice hotel -- initially there were some problems because of maintenance work in the room we were first allocated, but we were immediately given another room. Very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LENE D., What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception, location, the comfort of our room. However, We are so sorry that your experienced on the arrival did not meet your expectations; please allow me to express my sincerest apologies The above are not our usual standards of service and once again please accept my sincere apology for the issues that you encountered. We are grateful for your observations and hope to welcome you in the future for a better experience Kind regards Thea Thao CAO Front office manager

Grace T. Couples - 08/01/2019 AccorHotels certified review
« Amazing stay in a clean, quiet room. »

Delightful. Convenient location. Pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUE T., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE We are delighted to learn that your stay from your arrival through to departure was truly wonderful and that you were able to experience the convenience of our location As the MERCURE PARIS LA SORBONNE, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. We appreciate your wonderful feedback and we will be delighted to welcome you back on your next visit. Sincerely, Théa Thao CAO Front office manager

Jay Couples - 07/01/2019 AccorHotels certified review
« Nice small hotel »

This charming small hotels greatest strength is its lovely staff. They were exceedingly kind and helpful and made the stay very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES B., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception, location, the comfort and the calm of our hotel. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams. Your feedback is greatly appreciated and we hope to welcome you again soon The entire team look forward to welcoming you back again in the near future. Sincerely, Théa Thao CAO Front office manager

Alexandre Families - 31/12/2018 AccorHotels certified review
« Very good! »

Very good room and all the staff is very friendly and helpful.

Hew Business - 26/12/2018 AccorHotels certified review
« great staff »

good location , staff are nice n helpful

Ahill Couples - 18/12/2018 AccorHotels certified review
« Good location. Disappointing quality »

Hotel in great location. Staff professional helpful and friendly. Hotel quality not up to standard - heating and elevator broken.

John Business - 18/12/2018 AccorHotels certified review
« Perfect location, helpful staff, disappointing breakfast »

I come to Paris regularly but this was my first stay in this hotel. The warm and friendly welcome was repeated in all interactions with staff. Room was modern and comfortable. While I enjoyed the in room amenities (dressing gown, water etc) attention to detail was lacking in the bathroom which felt rather run down in comparison to bedroom which was finished to a high standard. In theory, breakfast options were great given the price. In practice however there was only ever a limited selection available as only one staff member was on duty and she was kept busy cleaning tables and fetching hot beverages so did not get to replenish breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN D., Thank you very much for having taken the time to review your recent stay at the MERCURE PARIS LA SORBONNE. We would like to thank you for the positive comments regarding the quality of the accommodation, our service, our room facility However I do regret to learn of your disappointment regarding the breakfast service. Please be assured that your comments are highly important to us and will be used to monitor and improve on the service we provide. I have passed on your comment about breakfast to the concerned teams and I appreciate you taking the time to let us know what we can do better. i sincerely hope you will revisit us again in the future in order for us to change your impression on our hotel. Kind regards Thea Thao CAO Front office manager

Afonso R. N. Business - 14/12/2018 AccorHotels certified review
« Otimo atendimento »

very comfortable room and nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear AFONSO RITZMANN n., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE We are delighted to learn that your stay from your arrival through to departure was truly wonderful and that you were able to experience the convenience of our location As the MERCURE PARIS LA SORBONNE, we pride ourselves on offering our guests the very best in service and accommodations and I am glad to see that this was reflected during your stay. We appreciate your wonderful feedback and we will be delighted to welcome you back on your next visit. Kind regards Théa CAO

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