Hotel - Mercure Paris La Sorbonne Saint Germain des Prés Hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

4.0/5 954 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne.Take advantage of free WIFI, air-conditioning as well as upscale bedding.

  • 47 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 family rooms
  • 9 connecting rooms
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.2/5 AccorHotels Rating 2,204 reviews

Our guest reviews for Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 954 reviews
Vera Couples - 03/07/2018 AccorHotels certified review
« Our stay was just fine. »

Check-in and check-out was smooth. Our room was bigger than we'd expected for Paris. The room had a musty smell; we don't know if the filters in the air conditioning unit needed to be changed, or if there was some other issue. Being able to open the windows helped dissipate the odor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERA W., Many thanks for taking the time to give us your feedback. I am truly sorry to hear about the issue of the smelling inside the room during your last stay. Please rest assured that this does not reflect our normal standards. I have therefore taken the appropriate measures in order to avoid any future re-occurrence Regarding the service, thank you for pointing out the exceptional staff members you have been in contact with as they are indeed a true credit to the hotel. Your entire satisfaction is our utmost reward. We look forward to welcoming you back with our undivided attention in the near future. Sincerely, Thea CAO

Michaella N. Families - 19/06/2018 AccorHotels certified review

faboulous experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEGNY MICHAELLA N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Users Business - 17/06/2018 AccorHotels certified review
« Great location to discover Paris friendly »

Friendly staff Good size room and comfortable beds Calm room Great breakfast Not much to say

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAI W., Thank you for sharing this wonderful review! I truly enjoyed reading about your experience at the hotel MERCURE PARIS LA SORBONNE SAINT-GERMAIN-DES-PRES. We are delighted you enjoyed your calm room and the comfort of the bed, quality of the breakfast.We will be sure to share this feedback with our entire team! We are sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Thea CAO

Anonymous Business - 16/06/2018 AccorHotels certified review

Internet and communication extremely poor. Bed mattress in very bad condition.

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée et en particulier sur la partie accueil et services apportés par notre personnel. Auriez-vous l'amabilité s'il vous plait, de développer ce qui a manqué au niveau de l'accueil et du service de notre personnel? De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur BIERE, en l’expression de nos sentiments les meilleurs. Bien cordialement

Anonymous Couples - 28/05/2018 AccorHotels certified review
« Nice hotel, disabled bathroom needs more handrails »

Everything was fine apart from the accessible bathroom in room 222 would benefit from having more handrails. Also, there was some confusion when we checked out as the computer said we owned money but we had paid everything in advance

S J. Solo - 28/05/2018 AccorHotels certified review
« great location, high standard of cleanliness but old fashioned bathroom with no toiletries »

I don't think this hotel should be described as four star. the bathroom is old fashioned (shower head very small, no toiletries but instead a squeezy bottle of soap/shampoo (so, effectively, no shampoo) as is usually found in much cheaper hotels, no conditioner or moisturiser. when I arrived (approx 1300 - I did not expect my room to be ready yet) the receptionist told me they were expecting me at approx 2000 - she said that time was on my booking - however, I had not advised any time at all, so the receptionist was not up to date as to who was arriving when! i was told that a room on the second floor was available which was the same as the one which had been allocated to me (on the sixth floor), which I agreed to take - the receptionist told me it was her 'favourite room' which sounded very insincere. the double bed consisted of two single beds pushed together so the middle of the bed 'rolled in'. on my second day, I went out and returned at approx 1700 and my room had not been cleaned (a cleaner was sent up around a half hour after I advised reception but think it should have been cleaned and made up whilst I was out). no courtesy bottle of water was provided (the minibar bottle (small) cost 3.50 euros, I think!). on the positive side, the room and bathroom were clean, as is usual in accor hotels. some of the staff were very nice and helpful. I love this location. as per above, I cannot see that this room was a four star hotel room. have stayed in three stars that were better equipped.

Hillary Couples - 27/05/2018 AccorHotels certified review
« the hotel was not as clean as it should be and there were items in disrepair »

see above. The staff also seemed indifferent

David Couples - 26/05/2018 AccorHotels certified review

The hotel was nice, the room was nice but small, the stuff was good. Davy is very nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments to DAVY. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dan M. Families - 24/05/2018 AccorHotels certified review
« Very good! »

Very nice w/ comfy befs and a nice bkfst.

Peter W. Couples - 20/05/2018 AccorHotels certified review
« A great hotel with style in a very convenient location »

Staff were friendly and very helpful, our room was very good (if a little small, like so many Paris hotels) and the foyer and lounge areas had great atmosphere. The hotel is well located a short walk from a Metro station and from numerous restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stephen D. Families - 18/05/2018 AccorHotels certified review
« Excellent »

Excellent staff great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris_Delatreche Couples - 17/05/2018 TripAdvisor review
« Great hotel and staff »

It's a very well located hotel, in a quiet street but near the river and many tourist locations. The room was beautifully decorated, spotless and very comfortable. The staff were very friendly, helpful and smiling. I would definitely recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for sharing your review after your recent stay with us at Hotel Mercure Paris La Sorbonne Saint Germain des Pres. Indeed we are located on the Left Bank in the very heart of Paris, within walking distance of Notre Dame, Panthéon, Luxembourg gardens and Saint-Germain des Prés, in a historic building of the Latin Quarter in front of the University of La Sorbonne. All the comments are very precious for us as they allow us to continuously improve our level of service. We would be glad to welcome you back to our hotel for another stay. Do not hesitate to contact us directly you will be assured to get the best price. Yours sincerely. Maria Pires Manager

Richard Couples - 16/05/2018 AccorHotels certified review
« Pleasant stay as always »

Everything was fine. We have stayed here many times. The hotel represents a good balance between quality and price.

Tom M. Couples - 12/05/2018 AccorHotels certified review
« Staff were excellent, internet service is poor. »

Front desk was friendly, helpful, and pleasant. Thought it was unusual to offer 1 small bottle of water on day one for two people, and nothing thereafter over a 4 night stay. Internet service did not allow sending of pictures and required frequent sign on after periods of inactivity. Place was clean and location was excellent.

Family - 12/05/2018 TripAdvisor review
« Paris Spring Trip »

The hotel is a great location with a friendly helpful staff. Our room was clean and well appointed. Our only complaint was that the mattress was too soft. The breakfast had a good variety. Would consider staying at this hotel again on a return to Paris

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure La Sorbonne St Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Maria Pires Manager

Anonymous Families - 11/05/2018 AccorHotels certified review
« It was OK »

Everything was fine. Except for the WiFi connection it was very very slow

Brian W. Couples - 10/05/2018 AccorHotels certified review
« Nice finish to our tour of Paris and Central France »

Found the hotel very hospitable with a great location and a warm and helpful staff. Room and bathroom were clean, neat and up to date. My only complaint with the room was that the mattress was too soft.

Marianne N. V. H. Friends - 08/05/2018 AccorHotels certified review
« Good service , warm welcome and help for difference thing. »

Nice and Cosy , the room was perfect for 3 clean and the comfort er needed. The receptionist were helpfull with taxi advice etc.

Anonymous Business - 04/05/2018 AccorHotels certified review
« average »

Average stay: Reception at check-in and check-out friendly. I was double-charged for the room. The manager did the operation with the TPE machine to refund me. I have the receipt. However, that was 2 days ago and still waiting for the money in my bank. Room was poorly illuminated and the toilet was dripping water all night. Breakfast good

Couples - 04/05/2018 TripAdvisor review
« Beutiful hotel in the best zone of Paris »

I went to Paris for my Honeymoon, we searcehd lots of hotels and we are glad we selected mercure. The hotel is situated in the best place of Paris, all the atractions of the city are walking distance and the metro and bus stations are not more than 5 minutes walking. The rooms are very clean and it seems they have been refurbished not long ago. Thank yoo very mucho for your atentions!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Mercure La Sorbonne St Germain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Maria Pires Manager

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