Hotel - Mercure Paris La Sorbonne Saint Germain des Prés Hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Sorbonne Saint Germain des Prés Hotel

4.0/5 987 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • pets allowed
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Our fully renovated hotel offers 47 Standard and Privilege rooms that are bright and pleasant with warm tones creating a cozy and comfortable atmosphere. Some have views of La Sorbonne.Take advantage of free WIFI, air-conditioning as well as upscale bedding.

  • 47 rooms
  • 31 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 family rooms
  • 9 connecting rooms
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,432 reviews

Our guest reviews for Mercure Paris La Sorbonne Saint Germain des Prés Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 987 reviews
Tm Couples - 11/11/2018 AccorHotels certified review
« Good location. Room description misleading »

Warm welcome. Girl at the reception was very helpful. However we booked double room as we are a couple. The bed was two small beds pushed together and very uncomfortable. We also had to ask for slippers. Location was very ideal. Near a lot of cafes and shops. Easy access to metro and bus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAS M., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception, and our location. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams However, I am very disappointed that our hotel equipment did not meet your expectations, as we strive to provide a relaxing and comfortable service to our guests. We sincerely apologise for this. i hope we will be able to welcome you back in the future for a better experience with kind regards Théa CAO

Claudia H. Couples - 07/11/2018 AccorHotels certified review
« good »

every thing was as expected. the only problem was that during the weekend ther was nobody to take care of the heating who was not working . it was very cold in the room and bathroom .

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUDIA h., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bronwen M. Business - 31/10/2018 AccorHotels certified review
« Good »

Good but a little noisy during night in room : electricity from bathroom?

Tina Families - 29/10/2018 AccorHotels certified review
« lovely »

Rare to find a bathtub in Paris

Radu M. Business - 24/10/2018 AccorHotels certified review
« Expected conditions for a 4* hotel in central Paris, with one big issue: heating was not working and the temperature in the room was about 18 degrees Celsius »

Expected conditions for a 4* hotel in central Paris, with one big issue: heating was not working and the temperature in the room was about 18 degrees Celsius. The reception staff explained this is normal, because the entire climatization system was not yet switched for heating ?!? It was still set for air conditioning, although during the night the outside temperature was way below 10 degress Celsius.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALIN RADU M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sanjeev V. M. Families - 23/10/2018 AccorHotels certified review
« Disappointing Facilities »

The people and welcome was great and the location as well. However, the internet and heater was not working which is not acceptable for a brand like Mercure specially at the price that I paid for the last night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANJEEV M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

James C. Families - 21/10/2018 AccorHotels certified review
« Able to get through the week but would have preferred a much better experience. »

This was first trip to Europe to celebrate 50th birthday and also 10 years being cancer free. First two days the air con/ditioner was broken and we could not reach a comfortable room temp even with windows open. Staff closed windows during our day out, which also precluded it from cooling during the day. Tub/shower allowed water to splash and seep onto floor and shelf with dry towels. Soaking our towels. Fridge kept flashing an interior light all night. Room layout was fine outherwise. Staff was pleasant and tried to be helpful. Offering us free breakfast would have helped ameliorate the a/c issues.

Leanne Friends - 18/10/2018 AccorHotels certified review
« Adequate lodging »

Room wasn't ready when we tried to check in at 4 p.m. Had to wait for 30 minutes until the room was ready. Had a small room that faced the street, which was very noisy all night and into the early deliveries in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEANNE D., Thank you very much for having taken the time to review your recent stay at the MERCURE PARIS LA SORBONNE. We truly value your loyalty as one of our returning guests, and I was very sorry to hear about the issues experienced at the check in time Please note that the way you have perceived the service from our Front Office Team is definitely not the way we would like our guests to experience the service of MERCURE PARIS LA SORBONNE. Please rest assured that your valuable feedback has been passed on to the Front Office team for further improvement, in order to avoid similar situations in the future. Your feedback is greatly appreciated and we hope to welcome you again soon. With kind regards Théa CAO

Don S. Couples - 16/10/2018 AccorHotels certified review
« Good location, small rooms, excellent friendly staff, good breakfast. »

Other than our room being extremely small with an unnecessary loft, the experience was very good. The desk staff was most friendly and helpful every time we needed assistance. And the included breakfast was generous and tasty.

Xavier C. Couples - 16/10/2018 AccorHotels certified review
« Well behind my expectatives »

The stay was quite a disappointment, especially after paying an exhorbitant price (even if the tariff was advertised as super saver), for which I already complained before the trip with no satisfactory answer. The room was very small, with not enough space between the bed and the walls. It was also discomfortably hot, and when we tried to switch on the refrigaration, there was only hot air that made everything worst. And the bathroom was also not appropiate, with a shower that I guess it will be a huge problem for a senior person or someone with mobility problems, as it was too high to climb in. As a member of Accorhotels and regular costumer, the disapointment was huge.

E. S. Couples - 11/10/2018 AccorHotels certified review
« We enjoyed a great location, a comfortable, quiet room and bed, and very friendly personnel. »

The central location across the street from the Sorbonne was very convenient to public transportation, a wide variety of restaurants, and a walking distance from Notre Dame cathedral. The staff members, personable and always helpful, chatted with us when not occupied with other clients. The room was very quiet, large enough to allow two of us to move about without obstruction and had good closet space and a well-appointed bathroom. The only surprise was the lack of shampoo and conditioner usually available in similar hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. E., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Kind regards Théa CAO GLOWINSKI

Martin R. Business - 09/10/2018 AccorHotels certified review
« Convenient location, helpful staff and average sized room. »

We stayed here for a business trip to Paris and an exposition fair. This was at a stop along the RER B Line so easy walk to the station from the hotel and one train to the fair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN R., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Kind regards Théa CAO GLOWINSKI

Jlk Business - 08/10/2018 AccorHotels certified review
« Good location; helpful staff »

The hotel is in a very good location and the staff are both friendly and helpful.

Noah Solo - 07/10/2018 AccorHotels certified review
« It was nothing more than an ordinary hotel experience. »

My first impression of the service was not that good. The front desk staff was friendly and kind, but I had to wait for half an hour for my room to get ready even though I arrived at 13:30(way past the check-in hour). And, when I finally did enter my room, housekeeping staff just barged into my room without asking. And the breakfast was below par. Honestly, I do not think the accomodation was satisfactory compared to the price I paid for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DONG-HWI L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sakura Families - 07/10/2018 AccorHotels certified review

Very beautiful hotel, clean and fantastic customer service experience especially by Marko at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHERRY A., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE What an absolute delight to read such positive comments, especially regarding our staff and in particular Marco, our receptionist. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams. Your feedback is greatly appreciated and we hope to welcome you again soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Théa CAO GLOWINSKI

Mark Friends - 03/10/2018 AccorHotels certified review
« Great location, smallish rooms, everythin* we needed »

The hotel met our needs and has a great location. I had specifically pre-booked a room which I had been told was slightly larger as I was travelling with a friend and wanted a twin room with the beds further apart. the first room we were shown too had a double bed, the second on a different floor no bigger, Thais was frustrating and it’s these little touches that would have moved the stay from average to good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK W., Thank you very much for having taken the time to review your recent stay at the MERCURE PARIS LA SORBONNE We would like to thank you for the positive comments regarding the quality of the accommodation However, We are so sorry that your experienced at check in did not meet your expectations; please allow me to express my sincerest apologies Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests I hope we will be able to welcome you back in the future for a better experience. Kind regards Théa CAO

C M. Business - 01/10/2018 AccorHotels certified review
« Our room was cancelled on the morning of our booking - very inconvenient and disrupted our business trip »

We had to make a big fuss to eventually be given rooms at our original hotel - this was very disruptive to our trip and we found that the staff were not helpful. The room was fine and bed comfortable, unfortunately I would not book with them again as this was not a pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Sorbonne Saint-Germain-des-Prés. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 29/09/2018 AccorHotels certified review
« Too expensive for such a tiny room »

Tiny bathroom as well, nice location overall, but clearly no value for money, too expensive.

Ronen Couples - 25/09/2018 AccorHotels certified review
« satisfied »

location is great and the neighborhood is quite, the room is very small for 4 star hotel and in general it's looks like 3 stars hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONEN A., Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris LA SORBONNE We are delighted to note that you had a lovely overall stay with us , our location , breakfast service and reception services met your expectations entirely. However I do regret to learn of your disappointment regarding our room size and facilites For any future stays, please do not hesitate to contact me directly on H2… , i will be happy to free upgrade you to our PRIVILEDGE room I hope we will be able to welcome you back in the future for a better experience. kind regards Théa CAO GLOWINSKI

Anonymous Business - 22/09/2018 AccorHotels certified review
« Disappointing »

My shower didn’t work and even when I told the maid watched her call it still wasn’t fixed. I am still waiting for the manager to call me or email me to fix my bill or provide something to Accommodate me

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