Hotel - ibis Warszawa Centrum / Hostel Warszawa Centrum
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Ibis Hotel Hotel

ibis Warszawa Centrum / Hostel Warszawa Centrum Hotel

Al. Solidarnosci 165 
00-876  WARSAW
POLAND

808 reviews
TripAdvisor Rating Based on 808 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 191 rooms
  • 160 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Fax machine
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,633 reviews

Our guest reviews for ibis Warszawa Centrum / Hostel Warszawa Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 808 reviews
TripAdvisor review
Business - 18/09/2017
« Disaster »

Didn't let us into rooms before we didn't pay the whole amount for the stay. Tried to trick us because we were paying in Euros - we gave 500 Euros for the booking on 464 Euros and they gave us back only 2 PLN. At the end I had to exchange Euros but they still charged us 490 Euros and didn't give us fiscal receipt. There was no help from the receptionist for giving information how to reach Lublin and where to take the bus. The rooms were dirty (I have photos to substantiate), etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimirp438, Thank you for taking the time to tell us about your experience at the Hotel Ibis Warszawa Centrum. I am sorry that your experience did not meet your expectations and please allow me to express my apologies. We strive to provide a superior service experience for every Guest, therefore your feedback is very important for us. Please be assured that we are taking the appropriate measures to address the problems indicated in your survey and prevent future occurrence. Please, if You could send the details of the stay directly to me H2894-DM@accor.com - it will help me to check the situation and give You the correct explanations. Thank to your opinion we know how much we do need to improve our product, and we will do so to make our Guests fill more comfortable in contact with us. Once again I would like to say how we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should have any additional questions or comments please do not hesitate to contact me directly. Best Regards. Anna Jeziorowska Deputy Manager

AccorHotels certified review
Jenny K. Couples - 12/09/2017
« Great Hotel!!! »

Helpful staff, lovely breakfast, good location, checked in early no problem, 7th floor room was silent, hotel room clean and bed very comfy, would recommend

AccorHotels certified review
Diana Business - 11/09/2017
« Great hotel »

Great place for a short visit, has everything needed for excellent price and amazing service.

AccorHotels certified review
A. F. Couples - 09/09/2017
« Could Have Been Much Better »

We checked in on Monday,went to our room the room was cold. We set the control to warm up the room only to get cold air. I complained to reception twice. After second time the man cameto the room turned on a small heater under the bathroom sink. That heater was supposed to warm the bathroom and the room. It was not enough heat. We had two towels for 2 people, no face towels or wash clothes. Your kidding me? So in the evening I went to reception and asked for a night manager. I explained the situation and she sent up a blanket, a portable heater, which worked well and. 2 more bath towels. Every hotel we ever stayed at in Europe or the states provides heat and sufficient towels. The the internet only worked sometimes in the room, I complained amd it did not help. I had to sometimes go out to the elevator and sit on the steps to use wifi. There are only 2 electrical outlets in the room, none near the bed. Finally a few days prior to arrival we were emailed on online check-in, but the key was not ready. The email also suggested using Mozio to get a tranfer fo the hotel from the airport. Well the night before we departed for WarsawI discovered they had the wrong hotel. Got that fixed. The we ordered a car to take us to the airport on Friday. It was ordered on Wednesday. The car never showed up. How do you reccommend a company that is not reliable. We plan to return to Warsaw next year,I will not stay at any Accor bramded hotel again.

AccorHotels certified review
Rafal Couples - 04/09/2017
« Comfortable and smooth »

Satisfying but I had to remind at the reception to issue a voucher for an inviting drink for me.

AccorHotels certified review
Jenna Solo - 03/09/2017
« Decent stay »

I paid extra for early check-in beginning at 9am, but when I arrived at 9:15 I was told my room wasn't ready. However, the woman behind the desk offered my father and me free breakfast, which we really appreciated. By the time we were done eating, my room was ready, so it was no trouble at all. The room was fine, but one of my towels was covered in short hairs, as though someone shaved their beard (I hope) and cleaned it up with the towel. The other towel was clean, so I used that one and I put both towels on the floor to be replaced the next morning during housekeeping. When I came back to my room after housekeeping, tiny hairs similar to the ones that were on the towel were in my sink.....It was really gross and I don't really understand why those hairs were everywhere in my room, even after housekeeping came. Other than that, my stay was fine.

AccorHotels certified review
Pedro G. Friends - 02/09/2017
« Boa »

Positiva.

AccorHotels certified review
Anonymous Business - 01/09/2017

Esperienza positiva. Personale efficiente.

AccorHotels certified review
Joanne A. B. Solo - 31/08/2017
« Miss Joanne Alice B. »

Nice pod bed,communist sightseeing tour

AccorHotels certified review
Marcin Solo - 30/08/2017
« Very good »

I liked , was very good and professional service!

AccorHotels certified review
Pk Friends - 29/08/2017
« Satisfied »

Good place and short distance from Warsaw center

AccorHotels certified review
Angela Couples - 25/08/2017
« Good hotel, bit far from city centre »

Our stay was good. The only thing that is a complaint weren the schoolkids that made noise in the middle of the night in the hallway. Also they bothered me in my hotelroom by knocking multiple times on my door for no reason.

AccorHotels certified review
Greece Families - 23/08/2017
« Excellent choice »

The hotel is the best! Polite and smiling staff! Clear and quiet. The area is exelland and there is a connection to all the sights of the city by trams or by buses! The old town of Warsaw is only 4 station by tram. The best price I ever had in a hotel with all comforts! I would strongly recommend this beautiful hotel to all of you! Me my wife and our children stayed for 8 days and in future we will visit it again! Greece

AccorHotels certified review
M. D. Couples - 21/08/2017
« Weekend à Varsovie »

ZZ

AccorHotels certified review
Anna Business - 21/08/2017
« It was very pleasant experience. »

It was a short but pleasant stay. Nice breakfast and clean rooms.

AccorHotels certified review
Agnė (. Friends - 21/08/2017
« Perfect stay »

We stayed for several nights - and everything was just amazing - staff, breakfast, beds

AccorHotels certified review
Shmuel A. Solo - 18/08/2017
« Very good. »

I have come to rely on the quality of your hotels. I know what I am getting for my money and you live up to my expectations.

AccorHotels certified review
Kaztc Couples - 18/08/2017
« Very helpful staff. Nice clean room and bathroom »

Very helpful staff. Adequate breakfast. Bed mattress and pillows could be improved.

AccorHotels certified review
Sally N. Solo - 14/08/2017
« Loved it »

Great deal! Hostel within a hotel, clean, courteous and friendly staff. Loved my stay here.

AccorHotels certified review
Svyatoslav T. Families - 06/08/2017
« My litl trop »

Noce hotel, cheap price and good service. Thank you

Our most recent 20 reviews
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