Hotel - ibis Warszawa Centrum / Hostel Warszawa Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Warszawa Centrum / Hostel Warszawa Centrum Hotel

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4.0/5 831 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 180.00 PLN Non member rate
From 171.00 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 191 rooms
  • 160 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Fax machine
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,829 reviews

Our guest reviews for ibis Warszawa Centrum / Hostel Warszawa Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 831 reviews
AccorHotels certified review
Anonymous Business - 12/11/2017
« low service level »

I was not welcomed as a platinum member and issues reported during the stay were not resolved without any feedback

AccorHotels certified review
Kapil G. Business - 08/11/2017
« Good location, great price and very professional staff »

I liked a room size, staff's professionalism, quiet atmosphere, very comfy bed and decent location - especially for any business meetings. All this is at a very very reasonable price.

AccorHotels certified review
Vojtěch G. Couples - 06/11/2017
« High-quality accommodation »

My partner and I have enjoyed the stay in Ibis greatly, and we will be sure to consider this hotel if we ever come to Warsaw again. The only slight inconvenience in the stay was the hair dryer in the bathroom, which performed rather poorly, and the loud AC. Despite that, we were greatly satisfied.

AccorHotels certified review
Lily C. Couples - 05/11/2017
« Nice clean hotel with Friendly staff and great buffet breakfast »

The breakfast supervisor is a great and valuable staff. She is helpful and always taking care of customers.

AccorHotels certified review
Momchil K. Business - 26/10/2017
« Acceptable, but could be improved by small tasks »

I stay in your hotel on regular basis. For long time I do not take the breakfast as it the same every day, with limited selection. The price of the breakfast is not in line with the quality of it. For a frequent visitor it is hard to accept this. The overall room quality is nice, but I have issues with the i-net WiFi connection on regular basis. The noise from 7th floor is disturbing as well. Every time I request on the front desk to have an invoice over email - every time the reception personal is promising but not sending it - please check how many times it was requested over email or during my next stay. Broken promises are not good service.

AccorHotels certified review
Anonymous Business - 23/10/2017
« A short pleasant overnight stay! »

With a late night check-in I appreciated the super friendly and efficient staff, and the room was very comfortable and provided for a very pleasant and restful night. Breakfast was great too!

TripAdvisor review
Couples - 20/10/2017
« middle range hotel »

Good location of the hotel- 2.2 km from City Centre. Very good communication- trams near the hotel. Very good staff. Minuses: no carpet on the floor, no sockets beside bed. Dirty shower. Good hotel for short time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milk112016, Thank you for choosing Ibis Warsaw Centrum and for taking the time to share your experience with the TripAdvisor community. I am sorry that your experience did not meet your expectations and please allow me to express my apologies. I will share your comments with our team, especially with the housekeeping manager about the cleaness of the shower. I am also glad that You appreciated our location. Thank you again for sharing your experience, and we hope your next visit will be much better than the previous one. Kind regards, Anna Jeziorowska Zastępca Dyrektora Hotelu

AccorHotels certified review
Anonymus Couples - 16/10/2017
« Nice hotel,close to points of interest,public transportation. »

I am satisfied with my stay, the only suggestion I have is to maybe use some bleach in the shower area to get rid of black spots of mold.

AccorHotels certified review
Avi Couples - 15/10/2017
« Good location and good service »

I had very good experience with the hotel

AccorHotels certified review
Jan E. H. Business - 15/10/2017
« Helpful, clean and nice to a modest price »

Efficient check in, pleasant atmosphere and nice Food.

AccorHotels certified review
Anonymous Couples - 02/10/2017
« Good quality with some drawbacks »

I was really satisfied with the size and cleanliness of the room. We also got 7th floor room with a great view. The reception desk crew was really nice. Nevertheless, although we bought the Late checkout option while doing the reservation and putting up the do not disturb sign on the door, the cleaning drew entered the room without even knocking around noon, saying that they do not know anything about the late checkout and probably we should go. Needless to say that I was just changing clothes at that moment. Maybe it would be a good point to improve communication within the hotel crews?

AccorHotels certified review
Karolina Friends - 02/10/2017
« Fantastic stay! »

I booked two beds in four bed dorm. I didn't expect the standard to be THAT high! The most comfortable bed I've ever slept in, curtains is an amazing idea and I absolutely loved it, clean and tidy, good reception service. Simply great.

AccorHotels certified review
Joachim Business - 27/09/2017
« Good room, very friendly reception, helpfull, well connected »

Room and bathroom was very clean and ok. TV could have more international canals, especially a other german, don't like RTL too much. Had all three days breakfast booked, two days I had to leave to early to use it, the start only at 6.30am, no coffee or other before. The day I used it they for quiet a time no bread, croissans, toast-bread. Lastet very long to bring it, and then only very white bread came and it was very warm. Cold toast-bread lastet the same long. Later the brought bread which was partly frozen. I got from the manager at the buffet that I will not be charged and they brought me a small bottle of white wine to the room, with raisins and nuts and water.

AccorHotels certified review
Б. Business - 23/09/2017
« too expensive »

In my opinion, these living conditions do not cost such a sum. I chose this hotel because I thought that he had moderate prices.

AccorHotels certified review
Pere Business - 22/09/2017
« Smell at the room »

Smell of room not appropriate. Nothing clearly positive to be remembered

AccorHotels certified review
Anonymous Business - 21/09/2017
« Extremely satisfied »

I stayed 8 days and stay was extremely satisfied unless the housekeeping lady started asking after couple of days "check out today?". So I advise the hotel to provide this information to their house keeping staff. If I ignore this all my needs were satisfied during my stay. Definitely will come back and recommend others.

TripAdvisor review
Business - 18/09/2017
« Disaster »

Didn't let us into rooms before we didn't pay the whole amount for the stay. Tried to trick us because we were paying in Euros - we gave 500 Euros for the booking on 464 Euros and they gave us back only 2 PLN. At the end I had to exchange Euros but they still charged us 490 Euros and didn't give us fiscal receipt. There was no help from the receptionist for giving information how to reach Lublin and where to take the bus. The rooms were dirty (I have photos to substantiate), etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimirp438, Thank you for taking the time to tell us about your experience at the Hotel Ibis Warszawa Centrum. I am sorry that your experience did not meet your expectations and please allow me to express my apologies. We strive to provide a superior service experience for every Guest, therefore your feedback is very important for us. Please be assured that we are taking the appropriate measures to address the problems indicated in your survey and prevent future occurrence. Please, if You could send the details of the stay directly to me H2894-DM@accor.com - it will help me to check the situation and give You the correct explanations. Thank to your opinion we know how much we do need to improve our product, and we will do so to make our Guests fill more comfortable in contact with us. Once again I would like to say how we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should have any additional questions or comments please do not hesitate to contact me directly. Best Regards. Anna Jeziorowska Deputy Manager

AccorHotels certified review
Jenny K. Couples - 12/09/2017
« Great Hotel!!! »

Helpful staff, lovely breakfast, good location, checked in early no problem, 7th floor room was silent, hotel room clean and bed very comfy, would recommend

AccorHotels certified review
Diana Business - 11/09/2017
« Great hotel »

Great place for a short visit, has everything needed for excellent price and amazing service.

AccorHotels certified review
A. F. Couples - 09/09/2017
« Could Have Been Much Better »

We checked in on Monday,went to our room the room was cold. We set the control to warm up the room only to get cold air. I complained to reception twice. After second time the man cameto the room turned on a small heater under the bathroom sink. That heater was supposed to warm the bathroom and the room. It was not enough heat. We had two towels for 2 people, no face towels or wash clothes. Your kidding me? So in the evening I went to reception and asked for a night manager. I explained the situation and she sent up a blanket, a portable heater, which worked well and. 2 more bath towels. Every hotel we ever stayed at in Europe or the states provides heat and sufficient towels. The the internet only worked sometimes in the room, I complained amd it did not help. I had to sometimes go out to the elevator and sit on the steps to use wifi. There are only 2 electrical outlets in the room, none near the bed. Finally a few days prior to arrival we were emailed on online check-in, but the key was not ready. The email also suggested using Mozio to get a tranfer fo the hotel from the airport. Well the night before we departed for WarsawI discovered they had the wrong hotel. Got that fixed. The we ordered a car to take us to the airport on Friday. It was ordered on Wednesday. The car never showed up. How do you reccommend a company that is not reliable. We plan to return to Warsaw next year,I will not stay at any Accor bramded hotel again.

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