Hotel - ibis Warszawa Centrum / Hostel Warszawa Centrum
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Ibis Hotel Hotel

ibis Warszawa Centrum / Hostel Warszawa Centrum Hotel

Al. Solidarnosci 165 
00-876  WARSAW
POLAND

792 reviews
TripAdvisor Rating Based on 792 reviews
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From 152.10 PLN Non member rate
From 144.50 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 191 rooms
  • 160 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Fax machine
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Warszawa Centrum / Hostel Warszawa Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 792 reviews
TripAdvisor review
chrismwithers Solo travel - 16/07/2017
« Short Holiday »

Helpful staff from check in to departure, willing to help with information on public transport if requested. Good location. Breakfast good, although I didn't eat in during the evening I did have drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chrismwithers. We appreciate you shared your opinion with us and other users. It is nice to hear that your stay was good and that you did not experience any problems while staying with us. :) :) We really appreciate all your comments because we learn and progress from each feedback. The more we know from the guests, the better this can help us to achieve better results. Best Regards Michał Nowakowski

TripAdvisor review
Business - 21/06/2017
« Solid Hotel in Warsaw »

Dependable. Consistent. Great value. Good location. My default hotel in Warsaw for 13 years. Rooms are Ultilitarian, not built for lounging in front of the TV but fine for getting work done. Food in the restaurant and drinks in the bar are above average. Very regular but very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan. We very much appreciate your comments regarding your stay at the ibis Warszawa Centrum :) :) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Nowakowski

TripAdvisor review
Solo travel - 19/05/2017
« Excellent »

All perfect, staff is great clean, tiny, overall all was really good, didnt has a chance to eat breakfast however bar left good impression and service was okay. Rooms are clean, same for bathrooms....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kamil L, Thank you for the fantastic review and for taking the time to share your experience with us. We are very glad to hear that you enjoyed your stay in our hotel. I would like to assure you that your comment is a great motivation and has been already shared with our team. I hope you will be able to check our breakfast offer next time and we will be able to hear your opinion about them. I hope we will have the pleasure of having you as our Guest again very soon! Kind regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Solo travel - 22/02/2017
« Good value hotel »

The staff were helpful on arrival, in providing local maps and information. The room had a contemporary feel and the wifi was good to keep you connected. The breakfast buffet offered a tasty selection. The hotel, although not quite in the centre, is a short tram ride away from the train station and the old town. The Warsaw Uprising museum is only a 10 minute walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 33graham M, We are very much appreciate your comments regarding your stay at the ibis Warszawa Centrum. It is always a pleasure to receive positive feedback and high score. Your words regards to staff are the greatest reward for myself. Our goal is to provide our Guests maximum satisfaction and I see that all worked good for you. We look forward to welcoming you back on your next trip to Warsaw. Warm regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Solo travel - 05/02/2017
« Nice hostel in Warsaw center »

Very clean, comfortable and cheap place in Warsaw center. A lot of trams around, cheap shops, a half an hour from airport. Nice and helpful staff with good English. Tasty food in restaurant. Really good place for short or longer stay in Warsaw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Marek, I really appreciate that you took the time to share opinion with us and other TripAdvisor users. My Hostel is our latest project and we would like to know all comments that will help us to improve our services and product. Your complimentary review motivate our team to further efforts in our strive to be better and better. I hope we will have the pleasure of having you as our Guest again very soon! Kind Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Business - 08/12/2016
« good standard accommodation »

I stayed two nights whilst I attended a conference close by. The rooms were clean, bed very comfortable and breakfast buffet style. The receptionist I dealt with was very helpful. I asked if there was a hairdresser nearby, which she found for me. gave me a map with directions drawn on it and the name of the shop. I later asked where i could buy a new phone cable as mine had broken. Again she looked up the nearest out which necessitated my getting a tram. She found the tram times, counted the stops, again on a map and sent me off in the direction of the tram stop. Good customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jude D, Thank you for this wonderful review, it is great to see that you have enjoyed your time with us. We are glad to learn that you enjoyed our Sweet Bed by Ibis and recommend it to others. The professional attitude of our staff is something that we are proud. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the chance to host you in the future! Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Business - 26/10/2016
« Visit to Warsaw »

This was a work related visit as we were attending a conference that our company cover.The hotel was OK but the heater did not work in the room.Other than that the stay was OK. It would really good to fix this problem so the next guests do not need to mention this. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maryluz606, Thank you for sharing your experience with us and other TripAdvisor users. You can be sure that we took care of this problem and it will not disturb others in the room. If you have additional comments you would like to share with me I am at your disposal. Best regards, Joanna Stanisławska Hotel Deputy Manager

TripAdvisor review
Business - 17/10/2016
« Decent simple hotel in the centre of Warsaw »

No fireworks, but the staff was very friendly and helpful and everything was in it's place. Conveniently located. The hotel fully deserves the 2 stars it advertises no doubt about that. The room could offer something more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bron G, Thank you for your review and nice opinion about the hotel staff. Please allow me to ensure you that we are doing our best to make the Guests satisfied. We are so glad you enjoyed our convenient location. We thank you for taking time to post a review, and we hope to welcome you back soon. Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Business - 26/07/2016
« Great if your budget is tight »

If your funds are tight or you need to arrange a meeting on a budget, then this hotel is exactly for you: basic but clean. I found the staff to be excellent: always pleasant and helpful. One of the staff even lent me her mobile 'phone charger when LOT airlines lost my baggage for 48 hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piganski, thank you for taking your time to post a rewiev following your recent stay in ibis Warszawa Centrum hotel. It is really important and strongly motivating for us to hear such opinion as yours about service quality. Our guests' satisfaction is our top priority. I promise to share your feedback to all my colleagues. Thank you once again for your opinion and we look forward to welcoming you back on your next trip to Warsaw. Best Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Couples - 15/06/2016
« Great place. Good location. »

Great place at a reasonable price. Good parking facilities. Great staff. This is one of the best Ibis hotels I have stayed at., Small grocery store close by. Breakfast and restaurant/bar are quite good. Simple food at the bar, but well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SDGraham, Thank you for taking the time to tell us about your experience at the Hotel Ibis Warszawa Centrum. It is always a pleasure to receive positive feedback. I would also like to thank you for appreciation words on behalf of staff service - we appreciate that you being our guest! We can be proud that you feel we are the best hotel Ibis where you slept. Our guests' satisfaction is our top priority. We look forward to welcoming you back on your next trip to Warsaw. Best Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Business - 20/05/2016
« very central »

everything excellent - only arriving late I had hoped not having to que, because of having giving all my details one-line - this is how its advertised on the website. At the qounter, this is not how it is operated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisbethm728, Thank you for the nice review of our hotel! Please remember that when at the moment at the reception desk is only one person, you can skip the queue and say that you have made On-Line check-in. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Joanna Stanisławska Deputy Manager

TripAdvisor review
Couples - 14/12/2015
« It's All Good »

This would be my first choice if I made a return trip to Warsaw -- walking distance to many places; super public transit available at the front door; taxis if you need them. In short: Great location, breakfast, beds, staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear TorontoSusanO, Thank you for your feedback. That's the nicest sentence we could ask for. We can be proud that we will be your first choice for accommodation in Warsaw. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanna Stanisławska Deputy Manager

TripAdvisor review
Business - 24/11/2015
« good for business trip »

stayed for 2 nights on a business trip. rooms are clean, staff are friendly, internet is not flying but is good to have skype video calls, breakfast is decent. location is not superior. better to travel around by taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to post a review on Trip Advisor following your recent stay with us. Your positive opinion is a strong motivator for all of us working in hotels, so I will be sure to share your message with the entire team. Your opinion is very valuable for all Ibis hotels. We look forward to welcoming you back on your next trip to Warsaw. Best Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
Solo travel - 30/10/2015
« Nice hotel with good location »

The hotel location is perfect, just near the Okopowa Tram station, easy access to Centrum and Old Town. There is a supermarket beside the hotel. The room is as per Ibis standard. Receptionists are friendly and quick to respond. The breakfast is standard, but complete with many food selections.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Satrio_AS, Thank you very much for taking the time to post a review on Trip Advisor following your recent stay with us. I am pleased to see you found Ibis Centrum Warsaw Hotel as a good place for your stay. I believe that all tips in your description will be helpful for other guests Please always remember about Hotel Ibis Warsaw Centrum. I also hope we will have the pleasure to host you again in the nearest future. With kind regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
rjrcctx Solo travel - 25/10/2015
« Good value for money »

I have nothing negative to report. My stay was very pleasant. Room, while spartan, are very clean, functional, of more than adequate size. The staff is very professional and helpful. Wish we had Ibis in U.S.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rjrcctx, We are very grateful for your comments regarding your stay at the Ibis Warsaw Centrum. Receiving top marks for us is always a big pleasure. We appreciate you being our guest! Once again, thank you for sharing with us your opinion and we hope that next stay at our hotel will also just as enjoyable and successful as the previous one. We look forward to seeing you at the Hotel Ibis Warszawa Centrum. Sincerely, Joanna Stanisławska Deputy Manager

TripAdvisor review
claudiocosta2015 Couples - 17/10/2015
« Ibis world Standard »

Good location. Easy and quick to go to/from Warsovia Central Station. Problem: so bad towels as all Ibis I have been. Good relation cost X benefits. Good Staff. If you want you can go to old city by walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudiocosta2015, Thank you for your opinion. Your feedback is very important for us. We are glad that you liked the overall standard of the hotel and the location. Once again, thank you for sharing with us your opinion I hope the next time we will do even better and earn 5* review. Sincerely, Joanna Stanisławska Deputy Manager

TripAdvisor review
Dodka Business - 11/10/2015
« No more than business »

No reservation upon arrival, even I confirmed it with a debit card,and had an email confirmation, fortunately I could stay with my friend in room, as there was no more rooms available ( good fortune at midnight). Only one receptionist on site, therefor long waiting for check in.TERRIBLE parking, no information around the hotel about parking. Service at lobby bar - could not compare to any worse. Cold, cold place - no wine glasses available, only some of them - different sizes. I recommend only if you do not have any other option in Warsaw.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dodka, Thank you for taking the time to tell us about your experience at the Hotel Ibis Warszawa Centrum. I am sorry that your stay did not meet your expectations and please allow me to express my apologies. At all Ibis hotels, we strive to provide a superior service experience for every Guest, therefore your feedback is very important for us. Please be assured that we are taking the appropriate measures to address the problems indicated in your survey and prevent future occurrence. I agree with you, that when you came to hotel at late night hours’ time and get the information about no availability in the hotel it has to be very unpleasant experience. Our receptionists applied the standard procedures- all reservation guaranteed with credit card has to be check regards to its validity. According to my receptionists, your debit card must have some kind of blacked and in the result she couldn’t use it without your presence to make the guarantee in correct way. In this kind of situation the staff is permitted to cancel reservation – please take my apologize one more time. Thank to your opinion we know how much we do need to train our staff on daily basis. Once again I would like to say how we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should have any additional questions or comments please do not hesitate to contact me directly. Best regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
zbiggys Friends getaway - 26/07/2015
« A lovely stay »

A pleasant place to stay. The staff were warm and friendly and very willing to help with any issues (only issues were ones caused by me, not the Hotel). The buffet breakfast, which I didn't book originally, was fantastic. A tip for those thinking they'll step out for breakfast, there really isn't much available close by. A fair walk to the old town however there is a tram stop just outside the hotel which means you don't need to worry about walking. Grab a map from reception with the tram and metro routes and you'll see how easy the city is to navigate from this point. Only a couple of downsides - no tea/coffee facilities in the room and no umbrellas to borrow from reception when it was raining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zbiggys, Thank you for deep analyze of our service. I would also like to thank you for appreciation words on behalf of staff service and the quality of breakfast . At Ibis, we strive to provide a superior service for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I really appreciate your very detailed review, it is very motivating for our team and helpful to our Guests. Once again, thank you for sharing with us your opinion I hope the next time we will do even better and earn 5* review. Sincerely, Joanna Stanisławska Deputy Manager

TripAdvisor review
Ruth G Friends getaway - 07/07/2015
« Excellent hotel »

Lovely...modernizsed hotel.....food spot on...staff very pleasant.....ideally situated for the centre of Warsaw, and transport. Hotel has everything you need. This is my third visit and will definately stay again x x

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your recent stay in Ibis Warsaw Centrum and for reviewing your stay on TripAdvisor. I was extremely happy to learn your comments following your recent stay in our hotel. It gives me immense pleasure to read about such wonderful experiences from our hotel and I will surely share your comments with the whole team to motivate them further. I would also like to take this opportunity to thank you for returning to our hotel. Kind Regards, Joanna Stanisławska Deputy Manager

TripAdvisor review
emmanuelgranon Couples - 20/06/2015
« Excellent hotel »

Great hotel, very good value, The breakfast, the room, every aspect is positive, we are choosing this hotel every time we need to spend a night in Warsawa thanks to your whole team (reception, bar ...) for keeping the spirit high

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuelgranon, Thank you for being with us and sparing a moment to share your emotions. Your positive opinion is such a strong motivator for all of us working in hotels, so I will share your message with the entire team. Looking forward to seeing you again at the Ibis Warsaw Centrum. We are preparing new surprises! With kind regrads, Joanna Stanisławska Deputy Manager

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