Hotel - ibis Sheffield City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sheffield City Hotel

4.0/5 748 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

  • 92 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Direct dial telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,486 reviews

Our guest reviews for ibis Sheffield City

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 748 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nick Solo - 11/08/2018 AccorHotels certified review
« It was okay »

Bed could be better. Could tell you need use key card to used for lights

@djtoye Solo - 11/08/2018 AccorHotels certified review
« @djtoye »

Condusive, nicely located and for the job!

Gary Families - 10/08/2018 AccorHotels certified review
« Okay for purpose »

staff helpful, rooms too warm,

Paula D. Families - 09/08/2018 AccorHotels certified review
« mrs »

overall satisfied, friendly staff. Not the best sleep as room very hot and unable to open window because of main road and pillows were very hard. room was clean and good location for ponds forge.

Mary B. Families - 07/08/2018 AccorHotels certified review
« Mrs Mary B. »

I found all staff - reception, bar, cleaning, maintenance, security very helpful and friendly, willing to go extra mile, a real asset to their employers. The hotel is central great for viewing city. Rooms well laid out and clean. We took breakfast on 3 mornings very good except mushrooms more boiled than fried spoiling their flavour ( common occurrence in most hotels these days)

Jonathan M. Couples - 07/08/2018 AccorHotels certified review
« Great location and nicely finished budget hotel »

Room was generally very good though not sure if toilet extractor was working (we should have reported this but it wasnt a big problem and we never thought about it when we were in reception) . Thought the room and standard of all public areas was very good for the price - much superior to other Ibis hotels I have stayed in. Most staff were welcoming and very friendly - apart from the bar staff when we returned at 11:00pm who didn't seem to want to serve us and avoided any conversation! Overall though - great.

Swimming Families - 07/08/2018 AccorHotels certified review
« Too hot to sleep, too hot to eat »

The room was a good size. Bed was Ok, but the pillows very hard. Room cleaning was a little hit and miss, on one morning there was a dirty cup left on the side and the coffee wasn't replaced. Some stuff had fallen out of the bin., and was left on the floor. I am not sure but I think the bed sheet was removed towards the end of our stay and not replaced. Room was Ok but not great, breakfast was a little dried up some mornings.

Benedict R. Business - 06/08/2018 AccorHotels certified review
« Mr lrichardson »

Lovey room wounderful staff very helpful and nice.

Mrs S. S. Friends - 06/08/2018 AccorHotels certified review
« Booked ground floor room not ready »

Booked ground floor room as my husband is poorly..Was told after telephoning 2 weeks before we could not do early check in.arrived at 130pm was told to come back at 2pm.at 155pm was told the room was not going to be ready untill 230pm.we had a venue to go to where I had to be there at 230pm.so had totally a 5th floor room.other people youngsters checking in early .why after offering to pay could we not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN s., Thank you for taking the time to tell us about your experience at the ibis Sheffield City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately we were unable to offer early check ins on that day as we had very limited rooms available, the other people that you saw checking in did not necessarily have the same room type as yourself that's why they were able to check-in. We are sorry we did not have any rooms available when you arrived at 13:30 but I can see that you did manage to get in your room at 13.50. We do try our upmost to accommodate and assist with early check ins but unfortunately this is not always possible when we are fully booked the day before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Shona Friends - 06/08/2018 AccorHotels certified review
« Not too bad »

the beds were very firm! like sleeping on a rock and the rooms were hot & sweaty as there is no air conditioning & you can only open the windows afew centimetres. & whenever i spoke to staff they seemed very grumpy. may have been due to the heat but no need to take it out on me. (this was literally just to check-in & check out & order a taxi once.) though the lady i spoke to when i ordered the taxi was lovely and very helpful. she was eastern european i think! with long brown hair. this lady always provides lovely service when we stay at this hotel!

Danielle Friends - 06/08/2018 AccorHotels certified review
« No mention of a security deposit »

Upon check in me and my friend were asked if we were attending a festival close by which we were, once we said this the lady explained we had to pay £10 on a card for them to refund back to me within 10 days? Luckily I had my card to be able to do this but there was no mention at the time of booking and a older couple in front of us only had to pay £1? So not sure if this was just because of the festival or is normal procedure? Also not sure what the money was actually for. Would of just been better if this was explained to us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELLE W., Thank you for taking the time to tell us about your experience at the ibis Sheffield City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. This is the normal procedure when you make a cash payment for your room at the hotel, it is an added security measure for the hotel during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Friends - 06/08/2018 AccorHotels certified review
« Clean and pleasant »

Very clean good location very satisfied

Emma K. Families - 06/08/2018 AccorHotels certified review
« Mrs »

Really great everything we needed

Anonymous Families - 05/08/2018 AccorHotels certified review
« lovely stay »

very clean comfortably and friendly staff

Sue Business - 05/08/2018 AccorHotels certified review
« Welcoming hotel. »

Convenient location next to Pond's Forge. We ate in the hotel every night. Food generally good, though no grilled tomatoes in the breakfast buffet selection as most other hotels have. Was able to have chilli con carne with a jacket potato even though this option is not on the menu - rather small amount of filling though. Would be good to see it as a proper option on the menu. Room was clean and comfortable apart from extremely hard pillow. staff all very helpful.

Becky Families - 05/08/2018 AccorHotels certified review
« Very comfortable and felt looked after »

It was a good experience, very good service from staff who were extremely helpful and friendly. The rooms were a good standard but in the very hot weather became unbearably hot and the air cooling system was poor. The rooms were very clean but there were unpleasant smells from the drainage system in the local area. The rooms would have benefited from better ventilation. The hotel reception areas were very nice and welcoming

Croydon Families - 05/08/2018 AccorHotels certified review
« Pleasant »

Clean hotel pleasant staff a lovely experience and will be staying again

Johnd Families - 05/08/2018 AccorHotels certified review
« Perfectly fine. Pays to book early though. »

Hot weather. Some aircon. Beds hots so slept on the floor!

Diand Families - 05/08/2018 AccorHotels certified review
« 5 night stay »

Was impressed with the facilities for the money and location. Staff excellent and helpful. The only issue was the drain smelt in the bathroom

David R. Couples - 05/08/2018 AccorHotels certified review

very enjoyable everything went well

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