Mercure Bordeaux Cité Mondiale Centre Ville Hotel

Mid-scale hotel for business trips or leisure

Welcome to the Mercure Bordeaux Cité Mondiale Centre Ville hotel. Take a 15-minute walk along the bustling quaysides to visit the Cité du Vin or the historic center of Bordeaux. We wish you a pleasant stay.
Mr. Cédric EVENAT, Hotel Manager

Located on the banks of the Garonne, the 4-star Mercure Bordeaux Cité Mondiale Centre-Ville hotel welcomes you for an unforgettable stay. The hotel has 97 rooms and 5 meeting rooms, all decorated in a warm, contemporary style. It is the perfect location for family leisure stays or business trips thanks to its business time+ program. Take a moment to relax and enjoy the most beautiful panoramic view of Bordeaux from our top floor terraces.

Just a stone's throw from the Place des Quinconces, the hotel is located between the historic heart of Bordeaux and the Cité du Vin, a unique area dedicated to winegrowing. Uncover all of Bordeaux's main sites from our hotel.

Hotel extras

Central location, Place des Quinconces and Grand Théâtre 10 min. Cité du Vin 5 min by tram

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Services and practical information

Paying

Online check-in
WIFI/Internet Access
Parking
Accessibility for people with reduced mobility
pets allowed 12 EUR
100% non-smoking hotel
Air conditioned
Languages spoken at the hotel
Early check-in/Late check-out
Laundry
Porter

Leisure and activities

Massage (Nearby)
Tennis (Nearby)
Beach and water sports (Nearby)

Catering

Breakfast
1 restaurant(s)
1 bar(s)
Room service

Business services

10 meeting room(s)
Conventions hotel

See all services

Hotel location

See on a map

Mercure Bordeaux Cité Mondiale Centre Ville Hotel

18 Parvis des Chartrons
20 quais des Chartrons
33080
BORDEAUX
FRANCE

Tel: (+33)5/56017979

Fax: (+33)5/56017900

Contact email

Check-in from 14h00

Check out up to 12h00

Access and transport

Navette Aéroport : JET BUS, Gare St Jean - SNCF
BY TRAM : B, CAPC Musée d'art comptemporain
Tram : C, Paul Doumer

Biarritz Parme At 180km / 112.5 miles
Bordeaux Merignac At 15km / 9.38 miles
Saint Jean At 5km / 3.13 miles

GPS : 44.849964, -0.571135

Currently, close to our hotel

Bordeaux Marathon

From 27/04/2019 to 27/04/2019

At 606 m

Bordeaux celebrates the river

From 22/05/2019 to 30/05/2019

At 606 m

Place des Quinconces, visit

From 01/01/2018 to 31/12/2018

At 606 m

Bordeaux Christmas market

From 24/11/2018 to 26/12/2018

At 762 m

Quartets in Bordeaux, festival

From 05/06/2019 to 12/06/2019

At 869 m

Bordeaux Tasting

From 15/12/2018 to 16/12/2018

At 942 m

Voie Verte Bordeaux - Lacanau Océan, walk

From 01/01/2018 to 31/12/2018

At 1.8 km

Aquitanima, fair

From 01/06/2019 to 03/06/2019

At 4.7 km

Bordeaux International Fair

From 01/06/2019 to 10/06/2019

At 4.7 km

Vinexpo

From 13/06/2019 to 16/06/2019

At 4.7 km

BORDEAUX travel guide

Our rooms

Choose from our range of spacious and comfortable rooms: renovated Standard or Superior Rooms, Family Room or Junior Suite upon request.

6 photos

Classic Room with 1 double bed

Standard Room with large bed, air conditioning, free WIFI, minibar, flat screen satellite TV, hairdryer, tea and coffee making facilities, safe, bathroom and separate toilets.

Classic Room with twin beds

Standard Room with twin beds, air conditioning, free WIFI, minibar, flat screen satellite TV, hairdryer, tea and coffee making facilities, safe, bathroom and separate toilets.

Privilege Room with 1 double bed

Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.

Suite with 1 double bed and 1 double sofa bed

Junior Suite with separate lounge and bedroom areas, double bed and sofa bed, flat screen TV, WIFI, tea and coffee-making facilities, safe, free minibar, bathrobe and slippers.

97 rooms
100% non-smoking hotel
3 rooms for people with reduced mobility
Extra bed in room for child
Baby bed

- 220/240 V AC
- Air conditioning
- Emergency exit map
- Safe deposit box in room
- Free in-room mineral water
- Web TV
- Bouquet with TV Canal+ and Canalsat
- Telephone
- TV Bouquet beIN Sports
- WIFI in your room
- Remote control TV
- Direct dial telephone
- Work desk in all rooms
- Satellite/cable colour TV
- Manual temperature control
- Baby bed
- Minibar
- RJ 11 outlet
- Coffee/tea making facilities
- Shower
- Bathtub
- Toilets
- Hair dryer in bathroom
- Keycard-operated door locks
- Audible smoke alarms in rooms
- Deadbolts and/or locks in rooms
- Emergency info in rooms
- Alarm clock
- Automatic wake up call

Our rooms fittings

Our restaurants and bars

LE PARVISType of cuisine: Regional

Lunch

12:00 - 14:00

Dinner

19:30 - 22:00

LE PARVISType of cuisine: Regional

Recently renovated, the hotel's Le Parvis bar restaurant opens at midday Monday through Friday. Wander over to the hotel's terraces or request the private lounge, which can welcome up to 30 people

Find out more and book

LE BAR

Photo non contractuelle / Strictly non binding

Midday

Evening

LE BAR

See all our restaurants and bars

Your meetings and events

Mercure Bordeaux Cité Mondiale Centre Ville Hotel Meeting Room

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 350 m²
Maximum capacity: 270
Maximum banquet capacity: 270

Find out more

4.2/5 AccorHotels Rating 3,344 reviews

Our guest reviews for Mercure Bordeaux Cité Mondiale Centre Ville Hotel

100% genuine reviews from our guests

Find out more

3.5/5 TripAdvisor Rating 974 reviews

Lynette E. Couples - 28/11/2018 AccorHotels certified review

« Room terrific, breakfast the worst ever in a Mercure no restaurant facilities Fri and Sat? »

Our room was great but cant get over no glasses (only plastic) perhaps being a wine area this needs consideration. Had breakfast on the first morning there as recommended by the reception staff. It took a while for scrambled eggs to be brought out and when they were the egg was not cooked and was absolutely cold. Also the bacon and sausages were cold. The hot water for tea was also cold. We have stayed in Dijon, Lyon Mercure and had a great experience in both these cities but were extremely disappointed in Bordeaux. So much so I did not book the Mercure for our next stops.

Our hotel has responded to the review

Dear customer, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Sandrine A Adjointe de direction

M S. K. Couples - 25/11/2018 AccorHotels certified review

« Very nice stay at your hotel »

I enjoyed the nice room, however I miss the possibility of opening a window

Brian K. Couples - 12/11/2018 AccorHotels certified review

« Comfortable hotel in superb position - but management eye off the ball »

We spent three nights here Thursday to Monday. Our standard room was simply but comfortably furnished, and quite spacious, especially for a city-centre hotel, and very quiet. The room was very clean when we arrived, but maid service during our stay was very poor - surfaces not cleaned, beds poorly made, courtesy tray not properly replenished, etc.. The courtesy tray had a nice kettle, but is otherwise very meagre, not to say miserly, and only instant coffee and small cardboard cups. Breakfast is served buffet style on the top floor with magnificent views of the river and city. The buffet selection is extensive and of excellent quality (except the scrambled eggs, which were excellent on one morning but dry and overcooked on the other two mornings of our stay).. Sadly, cold plates provided for hot food. And on two of our mornings the service was overwhelmed - simply not enough tables or staff for a full hotel - unnecessary shortages and queues, people standing around waiting for space. Not good. The location of this hotel is fantastic. One minute walk from the riverside promenade, ten minutes from the city centre, tram stop nearby, and a number of local restaurants to choose from (we enjoyed Chez Dupont). There is ample parking in a public car park in the same building, but it is expensive (EUR19 per 24 hours). It would be good if Mercure could negotiate a deal with the management of the car park.

Maurice W. Couples - 04/11/2018 AccorHotels certified review

« Good location »

Good size rooms well maintained,friendly staff good location, a little inconsistent with the house keeping, no toilet paper replaced one day, only one bottle of water on another and no water what so ever another day.

S K. Friends - 26/10/2018 AccorHotels certified review

« Good sized rooms and close to river »

The hotel was clean although a little tired in places, in particular the corridors and in our room, the sitting area and cupboard. It was situated well for the river and tram. We like to walk so the fact it was outside the main city did not bother us. Was surprised to find paper cups in the room for hot drinks and no glasses, especially for a 4 star hotel. Did not appear very luxurious. Also disappointing that the only place to sit outside for any view was closed after breakfast. If we wanted to sit outside, which we did as weather good, we had to sit outside with all the smokers from the various conference and businesses and in the shade.

Our hotel has responded to the review

Dear JAMES ROY k., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Responsable Commerciale

K. A. Solo - 22/10/2018 AccorHotels certified review

« Hotelerie at its finest. »

One of the most pleasant stay and a very helpful front desk service.

Our hotel has responded to the review

Dear a. K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Responsable Commerciale

Mary Families - 22/10/2018 AccorHotels certified review

« Friendly, helpful staff and great location made for a lovely weekend in Bordeaux »

Overall we found this hotel great to stay at, mainly because of the friendly helpful staff. The delicious breakfast on the 7th floor with stunning views over Bordeaux is another nice feature. Rooms are a bit dated but very clean and comfortable. The location just off Quai des Chartrons is excellent for a weekend stay in this beautiful city.

Our hotel has responded to the review

Dear MARY O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Responsable Commerciale

___ Couples - 20/10/2018 AccorHotels certified review

Excellente

Our hotel has responded to the review

Dear JEAN-RENE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Responsable Commerciale

Chenchao Business - 18/10/2018 AccorHotels certified review

« good »

good

Rodney C. Couples - 17/10/2018 AccorHotels certified review

« Good stopover hotel. Close to river, city and restaurants »

Comfortable room and good breakfast. Convenient public parking adjacent.

Anonymous Couples - 13/10/2018 AccorHotels certified review

« Good central location with wheelchair access and facilities »

The staff are friendly and helpful. Rooms are good and it is wheelchair accessible with a wet room (need to ask for shower chair). A great location by the river and old town. Breakfast is expensive, there are lovely small cafes nearby that do great coffee and croissants.

Jean E. J. Solo - 11/10/2018 AccorHotels certified review

« No gold card recognition for the second time in 2 weeks »

Check in: no member card record although I made booking through my Accor app using my account!!!! No upgrade, no nothing. Room no bath. Staff so so. Period.

John Couples - 08/10/2018 AccorHotels certified review

« Comfortable room but very poor restaurants »

Very nice reception and comfortable room well located near Quai des chartrons. We tried to eat in the dining room but very few choices for food or wine. Our receptionist suggested Chez Dupont which was close by and excellent! Parking was also an issue and no one told us how to access the courtyard with our car.

Our hotel has responded to the review

Dear JOHN ROBERT MR B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine A Responsable Commerciale

Chris Couples - 02/10/2018 AccorHotels certified review

« Comfortable »

Pleasant staff, good location, clean and presentable.

Our hotel has responded to the review

Dear CHRISTOPHER L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A Responsable Commerciale

James A. Couples - 27/09/2018 AccorHotels certified review

« Generally everything was fine. »

Our only negative comment is that the air conditioning in our room did not seem to work very effectively. Otherwise, everything was fine.

Yael Couples - 24/09/2018 AccorHotels certified review

« Modern and comfy hotel »

Liked the room which was privilege room, but furnitures were too small for the room size. There was an especially small storage space which can be improved by adding a drawer chest or alike. Bathroom ok. Neighborhood fabulous. Service at reception was usually friendly.

Sandra G. Solo - 24/09/2018 AccorHotels certified review

« Greater attention to detail required »

Despite emailing well in advance, my choice of room as detailed on my profile was not available. When I requested more Nespresso pods, I was told "We are awaiting a delivery and only have Decaff" !!! The window fastening didn't operate and nothing was done about this !! I sustained severe bruising to my left lower inner thigh when trying to get out of the bath - no grab rails and a VERY wide top which was difficult and dangerous to straddle - edged in METAL. Public areas especially corridors very, very HOT - no air conditioning ! I REALLY resent paper cups,wooden stirrers and plastic "glasses" Everything geared towards young, fit business people on a 2 or 3 night stay - few coat hangers, few towels. I think that the Mercure chain has really deteriorated - Previous recent stays at Heathrow M4 J4 were unsatisfactory (STILL no response to my complaint re second stay 5/6 August ) Will I stay at a Mercure again ?

Ian H. Friends - 21/09/2018 AccorHotels certified review

« Convenient Location »

Nice stay in relatively central location with easy access to trams and convenient secure parking.

Tim S. Friends - 20/09/2018 AccorHotels certified review

« tim s. »

terrible I woke up in the morning to find no water at all in the taps or shower had to return back to the uk un clean bad experience

Anonymous Business - 14/09/2018 AccorHotels certified review

« Good location, great view during breakfast »

All was good. In particular the view during breakfast is amazing

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Mercure Bordeaux Cité Mondiale Centre Ville Hotel