Hotel - Mercure Bordeaux Cité Mondiale Centre Ville Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Cité Mondiale Centre Ville Hotel

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4.0/5 856 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities (Nearby)
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Massage  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Choose from our range of spacious and comfortable rooms: renovated Standard or Superior Rooms, Family Room or Junior Suite upon request.

  • 97 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,616 reviews

Our guest reviews for Mercure Bordeaux Cité Mondiale Centre Ville Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 856 reviews
AccorHotels certified review
Kristina Families - 27/01/2018
« 4 star prices 2 star experience »

Very cold and unwelcoming atmosphere, reception staff not very friendly, very expensive to eat in the bar and breakfast very disappointing

AccorHotels certified review
Anonymous Business - 26/01/2018
« Great! »

Friendly staff, very nice accommodations, close to downtown center and almost right across from the Sunday market along the river.

AccorHotels certified review
Valerie Business - 24/01/2018
« So so. »

Welcoming staff. Awful smell in bedroom through air conditioning, and not possible to open window for fresh air.

AccorHotels certified review
Olivier Couples - 22/01/2018
« Not worth as 4* Hotel »

Poor , used limit dirty bathroom Plastic glases in bathroom is not 4* standard

AccorHotels certified review
Anonymous Families - 06/12/2017
« Family Trip To Bordeaux »

Nice Hotel But The Staff Not Very Welcolming and/or Very Well Trained

AccorHotels certified review
Laurent Couples - 04/12/2017
« Nice, comfortable, quiet, good location »

We had a nice stay with a warm and professional reception. The room was good. Breakfast a bit crowded.

AccorHotels certified review
Ana Business - 27/11/2017
« Room 404 »

Hello! I want to suggest that you install full blinds over the window on room 404 as the staircase green light outside blinks all night and is very disturbing. Breakfast was good and the hotel is peaceful. Thanks. A. Bresciani

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRESCIANI ARENAS ANA MARIA, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Cité Mondiale Centre-Ville. Thank you for the remark about the windows. It will allow us to improve our service. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine A Responsable Commerciale

AccorHotels certified review
P. A. Families - 20/11/2017
« Exceeded my expectations »

well placed hotel, closed to Bordeaux city center and the quays. Refurbished and big rooms. Breakfast at 7th floor with impressive view

AccorHotels certified review
Graham Couples - 19/11/2017
« Comfortable with good staff »

Overall very good. One small problem fixed quickly. Only criticism is that on check out I would have been charged extra for breakfast, despite this being included in the room price. This was sorted quickly and efficiently but if I had used the "quick check-out" I would have been overcharged. There was no apology for this error either. Strange.

AccorHotels certified review
A B. Families - 18/11/2017
« Great location and views »

Very pleased. Comfortable room, very good breakfast in fabulous rooftop restaurant. Helpful staff at desk . The inhouse restaurant was very good.

AccorHotels certified review
Stuart G. Families - 08/11/2017
« Great Hotel in an ideal location »

Very good, although we had to request bedding for the sofa bed on several occasions before it was delivered. This was despite indicating on the booking that a family of 3 would be in the room. When it did eventually arrive, the cover was the wrong size for the duvet and we had to make the bed up ourselves late at night.

AccorHotels certified review
No Couples - 21/10/2017
« Formidable »

We arrived after long flights from the États unis and our room was spacious and welcoming

AccorHotels certified review
Marisa H. Friends - 18/10/2017
« Correcta »

Agradable.

TripAdvisor review
Couples - 13/10/2017
« Location and room size »

Great location, easy access to river and town. Rooms much bigger than usual for modern city hotel. Only gripe - 3 members of staff watched us struggle into hotel with luggage and none offered to help open the door let alone carry a bag!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely Sandrine A

AccorHotels certified review
Christopher Couples - 12/10/2017
« Overall, not a bad experience,although the hotel staff could have been more friendly. »

We wasted a lot of time trying to find the hotel, as there is not an obvious sign pointing to it. The sign for the hotel is one of several on the wall and easily missed as one drives by. You should advise guests coming by car where to park and how to get to the hotel and that the hotel provides trolley service for luggage -- although no porter service.

AccorHotels certified review
Richard Business - 06/10/2017
« Convenience »

Great location, walking distance to the attractions and cuisine of central Bordeaux.

AccorHotels certified review
Paul Couples - 25/09/2017
« Great hotel in a great location »

Love this hotel and the location. All the attractions are all within walking distance.

AccorHotels certified review
Tracey Couples - 13/09/2017
« Nice hotel »

We stayed in this hotel for 5 nights. The hotel is nice, we upgraded to the privilege room and was worth it. The room was a nice size and we didn't feel cramped upon returning from a busy day. The woman behind the counter that checked us in was very professional and kind. However, the young man running the desk for the rest of the week was beyond rude. He acted like we were a bother just walking through the lobby. One morning I went by the desk and asked him for a cup of coffee. He didn't even acknowledge me. (no one was at the counter). I sat at the bar waiting for him or someone to fix me a cup of coffee. He noticed I was sitting there and continued to ignore me. I finally went up again to him and asked again for a cup of coffee which totally pissed him off and came stomping over. Even though we were treated rudely by him, I would stay again in your hotel, due to location and the fact that it is a nice hotel.

AccorHotels certified review
Charles W. Couples - 11/09/2017
« Ordinary »

Paper cups for coffee,tea just not acceptable

TripAdvisor review
Couples - 10/09/2017
« A good stay »

This hotel is situated in a quiet enclave back from the main road in a fairly central position( tram stop outside). The room was fine with comfortable bed and good air con. Only slight niggle was the flimsy cardboard cups with the tea/ coffee making kit and similarly flimsy and small plastic water cups.only 4 coat hangers! Excellent breakfast in pleasant rooftop restaurant. Overall, a very pleasant and hassle free stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth, Thank you very much for your comments regarding your stay at the Hôtel Mercure Bordeaux Cité Mondiale Centre Ville. We are glad to see that you have appreciated the localization of our hotel, our rooms, our facilities and the breakfast with its great view to Bordeaux roofs. Besides, we notice your remarks concerning the cardboard cups and the number of coat hangers. It will help us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine A

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