Hotel - Sofitel Jinan Silver Plaza
Sofitel Hotel Sofitel Hotel

Sofitel Jinan Silver Plaza Hotel

4.5/5 331 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

426 rooms and suites located on 11-46 floor, personalized design, free broadband access; all club rooms equipped with WiFi and broadband, L'Occitane/Hermes amenities and Sofitel “Mybed”. Non smoking floors available.

  • 356 rooms
  • 91 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Full kitchen
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,599 reviews

Our guest reviews for Sofitel Jinan Silver Plaza

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 331 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Leng-lan ,. Business - 14/09/2018 AccorHotels certified review
« 早餐可以喝到有溫度的冰全脂鮮奶...有太感激了。 »

早餐時找不到冰的全脂鮮奶,遍尋不到.問了餐廳領導後,表示沒有冰的鮮奶。但是馬上為我提供需求。而且餐廳領導記住我..隔天一上樓用餐就給我鮮奶,不用我再尋找。太感激了。I couldn't find ice full-fat fresh milk at breakfast. I couldn't find it. After asking the restaurant leader, I said there was no ice milk. But immediately provide me with the demand. And the restaurant leader remembers me. And than give me fresh milk when I go upstairs the next day, I don't have to look for it again. Too grateful.

Amos S. Business - 06/09/2018 AccorHotels certified review
« Extraordinary hospitality »

The hotel provides his guests with beautiful rooms, (air-condition needs better maintenance). The view from the roof restaurant is magnification., but above all the hospitality of the staff is outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Sofitel Jinan Silver Plaza. We are so glad you had a nice stay in hotel, and gave your recognition to our staff. At the same time, we also feel sorry for the A/C issue. The related department will be informed to provide more frequent maintenance to the sytem. Thanks again for taking time to fill the survey for us. And wish to see you in hotel next time. Best regards. Hotel Management

Paul R. B. Business - 02/09/2018 AccorHotels certified review

The staying with hotel was very good and pleasurable thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul Robert b., Thank you for choosing Sofitel Jinan Silver Plaza. Sofitel Jinan has been in Jinan market for serving our guests, and wants to bring the magnifique staying experience in hotel. Hotel is located in city center, within a walking distance to a lot of scenery. It is very convenient to travelling and business guests. We wish you had a nice stay and beautiful trip in Jinan this time. Appreciate for your comments again, and wish to see you in hotel again. Best regards. Hotel Management Team

Peter O. Business - 17/08/2018 AccorHotels certified review
« good location, friendly staff, large rooms and good restaurant »

as always very nice

Anonymous Families - 11/08/2018 AccorHotels certified review
« Amazing Stay in Sofitel Jinan »

It's a nice and warm hotel which leave me a deep impression on following parts: First of all is the excllent dessert in the limousine from train station to hotel . Also it's quite good exceprience on Check in and all the room amenities including welcome card and welcome letter which linked local culture and French elegancy. Finally it should be the fantastic food in the Chinese restaurant because of the personalized shredded carrot and other local cuisine.

Stephen Solo - 07/08/2018 AccorHotels certified review
« Attention to detail by the staff left a strong impression »

From the moment of arrival until departure I felt that the staff in this hotel took great ownership of their job role and did everything they could to be helpful, friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for staying in Sofitel Jinan Silver Plaza! We appreciate for your kindly recognition on our staff’s service. It’s also an honor for us to show French luxury services to our guests. Your comments will be shared within our team. We will continually provide professional and warm services to all our guests. Wish everything goes well for you, and welcome to Sofitel again. Sincerely Hotel Management Team

Aria Business - 02/08/2018 AccorHotels certified review
« comfortable stay, especially the fruit in the room »

nice location, close to the Heihu spring river

Arch Business - 31/07/2018 AccorHotels certified review
« Really great »

Everything is great service, room,location

Anonymous Friends - 23/07/2018 AccorHotels certified review
« Great stay in Sofitel Jinan »

A big thank you to the staff at the Front Desk / Concierge and Club Lounge, especially Susan, Amy, Peter, Nichol, Bill, Alex and the rest of the staff who was really kind.

Aaron, C. Business - 17/07/2018 AccorHotels certified review
« Unbelievable that this is a hotel in China »

This stay at the Sofitel in Jinan, Shandong was honestly the best stay I’ve ever had in my life. I’ve been all over the world and stayed I hotels in many different countries and cities. For the most part, China has very low quality hotels. However, this recent stay I had at the Sofitel has truly left me speechless. I look forward to staying here again.

Marc Business - 08/07/2018 AccorHotels certified review
« Ideal, friendly and functional »

I had a series of meeting in a short stay over in Jinan. The service was exceptional and the staff who looked after the club floor were exceptionally attentive without being obvious. An excellent blend that ensured our stay was extremely productive.

George Business - 05/07/2018 AccorHotels certified review
« Awesome experience for my first time in China. »

The staff was wonderful and very accommodating. The room was clean and the food was great.

Y. J. Business - 29/06/2018 AccorHotels certified review
« The service and the room are very nice. »

The room was very clean and the service, including the breakfast were all nice.

Anonymous Couples - 26/06/2018 AccorHotels certified review
« Another comfortable stay »

Our experience at the Sofitel Jinan is always positive, and we are made to feel welcome from the moment we check in. Prior to arrival, I arranged with the hotel for my partner and I to check in separately, which was not a problem. The room was comfortable and clean as always, however the window was left open (on a 35.C degree day). The hotel was kind enough to provide a light blanket, as I often get uncomfortably hot under the standard quilt that is used, even with the AC running. As a loyalty member, we were given a drink voucher, however there were two registered guests in the room, so it was a little disappointing to be told at the bar that only one of us was "welcome" to have a drink. A loyalty-status late checkout was granted (we only needed the extra half hour, but they gave us the room for two extra hours). I always enjoy staying here, and I look forward to returning!

Daniel Solo - 24/06/2018 AccorHotels certified review
« Great »

Shower area leaked only complaint.

Anonymous Business - 19/06/2018 AccorHotels certified review
« Great location, friendly and helpful staff, however a few critical things still missing »

The stay was overall good. Staff was very freindly and attentive. There was a genuine attempt to reflect the Sofitel brand and experience. This is still one of the best places to stay in Jinan. Major issue that would make me consider in stayin in another hotel: Internet was terrible! For a business traveller , this is a key issue and I was unable to do any work at all in the period I stayed at teh hotel. The issue was the internet speed, which was below any useable standard both via wired or wifi connection. Even in the middle of the night! Unless this is fixed, I cannot recommend this hotel to a business traveller. Also, non-smoking rooms must really be non-smoking. They all smelled of cigarettes. I was also checked into a room that hasnt been cleaned yet (I discovered only after entered a room). An innocent mistake by the trainee girl at the reception, which is no big deal.

Rick W. Business - 19/06/2018 AccorHotels certified review
« Very comfortable »

Very pleasant, staff very helpful

R Business - 02/06/2018 AccorHotels certified review
« The hotel WiFi is terrible extremely very time »

The hotel WiFi is terrible extremely very time

Our hotel has responded to the review
Our hotel has responded to the review

Dear R, Thank you for sharing your feedback with us. We've upgraded Wi-Fi earlier this year and according to survey it’s really improved a lot. We are sorry that this issue still exists and bothers you. We will definitely look into this. Rest assured that this is not overall situation, Wi-Fi coverage and connectivity is good to use. Our Service Center is 24 hrs available, should you require any assistance during your stay, please dial “0” on the phone, we will be more than happy to assist you e.g. move you to another room. Thank you again for your feedback, hope to see you again. Regards, Francois Guillocher General Manager

Anonymous Couples - 29/05/2018 AccorHotels certified review
« The hotel was gorgeous; our room was beautiful; the service was excellent. »

The overall experience was outstanding. The only sad thing that happened was that I believe two gifts I purchased were inadvertently thrown out by the housekeeping staff. The reason I say this is that the gigw were in a black plastic bag I had placed on the ledge by where the extra water was. I placed them there as I wanted to be sure to set them up and away from the table so they did not get thrown out by mistake. All of the other gifts we purchased were in nice bags and boxes so there was no confusion. When I went to pack, the black plastic bag was nowhere to be found. It contained a jade necklace and a cloisonne vase wrapped in bubble wrap. I truly believe this was an honest error but disappointing nonetheless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us, and taking time to let us know your stay experience. It is our pleasure and responsibility to ensure you have a great stay. I noticed that you have left your belongs at our hotel. I will write you an separated email for gaining more information. Thank you once again for choosing stay with us, we hope to see you again soon! Regards, Francois Guillocher General Manager

Anonymous Couples - 25/05/2018 AccorHotels certified review
« Mrs »

Everything was good. Special thanks to Susan for saving the day at our son's wedding and the hotel manager for allowing our guests to park at the hotel. Outstanding service! Thankyou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and letting us know your stay experience, we will definitely share your feedback with our team, it will be a great encouragement for all of us. We are looking forward your next visit soon. Regards, Francois Guillocher General Manager

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