Hotel - ibis Brussels Expo Atomium
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels Expo Atomium Hotel

3.5/5 327 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 81 rooms
  • 42 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 1,178 reviews

Our guest reviews for ibis Brussels Expo Atomium

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 327 reviews
Regular I. U. Business - 07/07/2018 AccorHotels certified review
« Odd locaton but convenient »

Friendly staff even when you arrive very late. Plenty of free parking if you don't mind parking along the main road. Quiet location with an easy trip into Brussels.

Ady Business - 05/07/2018 AccorHotels certified review
« good night sleep but... »

the lack of food on the menu

B. Couples - 29/05/2018 AccorHotels certified review

J'ai réservé une chambre ROOM WITH 1 DOUBLE BED + 1 EXTRA BED EQUIPPED W ITH THE NEW BEDDING et j'ai eu une chambre standard simple.

Anonymous Families - 29/05/2018 AccorHotels certified review
« it was ok »

nice place, clean

C. Business - 23/05/2018 AccorHotels certified review
« Never receive the invoice of my journey »

Hello, I'm sorry to tell you that the invoice of my journey have never been received, please check the information. Best regards

Guest Solo - 17/05/2018 AccorHotels certified review
« Good hotel with good service, wonderful personnel close to EXPO »

It is a good hotel, close to EXPO, with good service and wonderful, friendly and helpful personnel.

Petru M. C. Families - 11/04/2018 AccorHotels certified review
« Satisfied »

Thank you.

Sam Couples - 10/04/2018 AccorHotels certified review
« My stay in five key words! »

Nice, Clean, good bed, ideal location (Brussels Expo, Paleis 12, Atomium etc...) and verry helpful staff. Little tip: bring earplugs like we always do (verry noizy neighborhood)

Andrew Z. Friends - 18/03/2018 AccorHotels certified review
« Handy for the Atomium »

Fine really, it took as long as it should.

Elise Business - 10/02/2018 AccorHotels certified review
« Nice stay. »

Nice location close to the Expo. Simple restaurant option. Good breakfast and friendly staff.

M G. Business - 19/01/2018 AccorHotels certified review
« Very positive »

The Hotel is near the Expo so it is very convenient. Normally I would prefer a Pullmann or Sofitel, but the staff is excellent. The breakfast is fine and the beds are actually very comfortable to sleep in.

Mr L. O. Friends - 06/01/2018 AccorHotels certified review
« Mr L O. »

Satisfaction

Chris D. Business - 02/01/2018 AccorHotels certified review
« Efficient »

A quite night, a rel professional staff and a delicious breakfast.

Luc M. Couples - 13/12/2017 AccorHotels certified review
« first time but not last time - excellent all over !!!!!!!!!!!!!!!!! »

excellent , service , cleanliness , helpful staff , polite people in one word you are good in yr job....

Th Business - 02/12/2017 AccorHotels certified review
« Horrid »

This is quite literally the worst Ibis I have ever stayed in. It is crying out for refurbishment, particularly in the dingy corridors and poorly maintained rooms. One particular issue is noise. I was in three rooms and still didn't find one that had a quiet aircon unit. They are quite literally deafening with an accompaniment of bubbling water coming from the ceiling. I could barely hear the tv. Indeed in the first room not only did the internal aircon make a racket but externally there was an aircon building producing a constant hum while it heats the rest of the hotel. As it was a very cold night and the only source of heating is the aircon it made the whole hotel extremely noisy. However, to add insult to injury even though my aircon was set at 30 degrees it could barely warm the room. Add to this Windows that don't close properly so let both noise and draft in, blinds that cannot be closed or are stuck in a particular position, curtain shades that have long metal piece that are supposed to keep thei shape of the shade either missing so the shade crumples or poking out the curtain meaning it scrapes the window ledge. For the price being charged for this hotel these standards just aren't good enough. The rates would indicate that there is major profitability available yet no apparent investment. Needless to say I will not be returning until I hear the place has had a refurbishment to the kind of level of modern Ibis hotels. What I can say positively is that the staff in the hotel were helpful, but even they struggled with solutions given the state of the hotel. When I think about it my issues were never actually satisfied in 15 minutes so I should have been offered a refund based on the Ibis guarantee. Needless to say however that was not offered. So much for the guarantee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS H., Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Vanwingene General manager

Norman Business - 28/11/2017 AccorHotels certified review
« Great place »

Great location, amazing friendly staff Great place to stay

Darrel Business - 25/11/2017 AccorHotels certified review
« Good for Convention Access »

I was in Brussels for a Convention. The hotel was conveniently located near the Expo which was helpful. The hotel was a little tired as far as the upkeep of the hotel. Fresh paint, worn carpet etc. Also, we checked with some hotels near the Royal Place that were much nicer and cheaper. I think if you have a convention and need to haul gear around, then IBIS is a decent choice. But if I were returning to Brussels without a convention, I'd look somewhere else as there are better choices of nicer hotels. If IBIS Expo freshened up the inside decor, this would be a better choice. All that said, I'd give this hotel a 7. It gets the job done.

Mitch Business - 23/11/2017 AccorHotels certified review
« The hotel is overpriced for a hotel with basic facilities. »

It was disappointing on arrival to find that the room allocated to me smelled heavily of cigarette smoke. When I raised it with reception they gave me a bottle of room freshener to freshen up the smell of the room! The menu for evening dining is very limited and basic. The breakfast offered however was very good and represented very good value. The price charged is what you would expect to pay for a 4 star hotel with better facilities not a budget style hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Vanwingene General manager

Mc Business - 20/11/2017 AccorHotels certified review
« Pleasant stay »

Friendly and welcoming staff who are ready to assist customers as much as possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the ibis Brussels Expo Atomium. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Vanwingene General manager

Frances Business - 01/11/2017 AccorHotels certified review
« Pleasant for a business trip »

The hotel was pleasant, the bed was comfy and the shower was excellent. The on-site restaurant had a small choice of dinner options, but was available 24hrs. The breakfast was nice, but overpriced at €15 I thought, although this might be because there was no alternative breakfast places within walking distance.

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