Hotel Le Diwan Rabat-MGallery 4 stars

TripAdvisor rating 4.0/5 1,067 reviews
Hotel Le Diwan Rabat-MGallery
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Hotel extras

Just 55 yards (50 m) from the Tour Hassan tram stop, Le Diwan boasts an authentic Parisian brasserie, traditional treatments from eastern medicine in its wellness center and a shuttle service to the Royal Golf Dar Essalam

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • RABAT SALEPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Le Diwan Rabat-MGallery

Place de l'Unité Africaine
10005
rabat
morocco

Tel: +212537262727

Fax: (+212)537/262424

Contact email

Check-in from 12h00

Check out up to 12h00

  • Rabat :   Centre ville

  • By plane

    CASABLANCA MOHAMED V At 90km / 55.93 miles

  • By plane

    RABAT SALE At 10km / 6.25 miles - Shuttle paying

  • By train

    Rabat Ville At 0.1km / 0.06 miles

Our accommodations

One double bed superior room

  • Max. number of persons: 3
  • Area: From 23
  • Views: City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

2 single beds superior rooms

  • Max. number of persons: 2
  • Area: From 23
  • Views: Courtyard side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone

1 Double bed de luxe

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe twin beds

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Junior Suite with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 40
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Deluxe Suite with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 65
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

LA BRASSERIE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Discover a refined and chic atmosphere with Belle Epoque decor right in the heart of Rabat. A typically French gastronomic experience where seafood is combined with Moroccan flavors for a menu which focuses on fresh produce

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA MEZZANINE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Want to relax, discuss or work in peace? The mezzanine is both cozy and airy, and hosts clubs as well as exhibitions

LE BAR XO

Photo non contractuelle / Strictly non binding

Enjoy a drink or cocktail to the sound of jazz, blues and French chansons, accompanied by traditional tapas in a specially designed tajine.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 120

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Hotel Le Diwan Rabat-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,311 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,067 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Marvelous experience

Customer review rating 4.4/5

Millier R. Friends - 13/11/2019 Confirmed reviews AccorHotels

I have been to many places but your service got me speechless , specially Ismail front desk got the skill of letting you feel right at home , with his friendly smile and was very polite with everyone at our group . The breakfast was very delicious and next time i’m coming back with my family Thank you everyone .

Dear M., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One more fabulous stay at Hotel Diwan

Customer review rating 4.4/5

Parag Business - 12/11/2019 Confirmed reviews AccorHotels

Outstanding.

Dear parag s., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Herve Business - 09/11/2019 Confirmed reviews AccorHotels

Room smelled like mould even after I opened the window. Bathroom was old. Bathtub was not really clean. Design of the room itself was not up the the level of other M Gallery hotels.

Dear Herve G., Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not a 4 star hotel

Customer review rating 4.4/5

Anonymous Business - 05/11/2019 Confirmed reviews AccorHotels

The staff is good, they try to help. The hotel itself is not a 4 star hotel by far. Dark, stale, dated, and uncomfortable. wifi service does not reach the rooms. Breakfast is OK, doesn't match with other MGallery properties.

Dear Ali A., Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location

Customer review rating 4.4/5

Anonymous Solo - 05/11/2019 Confirmed reviews AccorHotels

All staff were extremely helpful to assist to make my first visit to Rabat city a very pleasant one. The hotel location made exploring the city easy. The room appears recently updated which was a pleasant surprise. The on-site restaurant has good offering at a good price. However, the breakfast offering could use some improvements.

Dear Nosiru O., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was comfortable, relaxing, and enjoyable.

Customer review rating 4.4/5

James S. Families - 04/11/2019 Confirmed reviews AccorHotels

I was particularly appreciative of help provided by one of the desk staff, Ismial Ajana. He was cheerful, patient, and very helpful when I lost track of my phone. He made an excellent impression and helped start my visit to Morocco on a positive note.

Dear James S., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best birthday gift I have given myself!

Customer review rating 4.4/5

Birthday G. Families - 04/11/2019 Confirmed reviews AccorHotels

From the moment we checked in until we checked out, we felt as if we were part of the family. Staff was so helpful and very kind! Ismail (front desk) was absolutely amazing to deal with, Aisha (the cleaning lady) was the sweetest woman we met at the hotel, and Khalid (security man) went out of his way late at night and walked us to our destination waited with us for a couple of minutes and walked us back to the hotel. I have never been so impressed with a hotel's staff. Thank you for giving me the best birthday ever. I know if I ever return to Rabat, I would only stay at your hotel.

Dear ZUNIGA, We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Exceptional

Customer review rating 4.4/5

R. R. Friends - 29/10/2019 Confirmed reviews AccorHotels

Our group was really satisfied with our stay , the lobby was great and ismail was generous enough to give us a tour around the hotel . Keep up the work with the excellent service.

Dear r. R., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business trip in Rabat

Customer review rating 4.4/5

Rubén Business - 28/10/2019 Confirmed reviews AccorHotels

During check-in, I was accomodate in room N#407, but matress found damaged and the door safety locker not working, so I did request a room change. The staff quickly and personally managed it succesfully. Once in my new room, I can only confirm a perfect stay. Thanks.

Dear Ruben R., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relieved personal service that is unmatched!

Customer review rating 4.4/5

David G. Business - 24/10/2019 Confirmed reviews AccorHotels

All staff knew my name, when I was ill the conCierge took special care of my needs and shows a great amount of concern. Overall, it was one of best hotel experiences I have ever had.

Dear david G., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as expected

Customer review rating 4.4/5

Ahmed H. Business - 21/10/2019 Confirmed reviews AccorHotels

- room facilities are old - there is a smell in the ac - old ac

Dear Ahmed Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Customer review rating 4.4/5

Dln Business - 20/10/2019 Confirmed reviews AccorHotels

The hotel rooms were dirty and smelled. The pillows reeked or perspiration. The AC did not work and my phone did not work in my room. I was not even left a card for ordering breakfast with any regularity . A even smellier air freshener box was outside my door and had a sickening strong odor. The staff at front desk tried very hard to be accommodating on other matters relating to taxis and practical tips. I opted not to complain as I do not get the impression the staff was resources to address my concerns.

Dear DOROTHY ALISON L., Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Anonymous Business - 18/10/2019 Confirmed reviews AccorHotels

The experience was good I think the smell from the AC should be fixed

Dear Carla I., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good and staff are verey helpful and supportive

Customer review rating 4.4/5

Youssef M. Business - 16/10/2019 Confirmed reviews AccorHotels

Good and staff are verey helpful and supportive in reception and in restaurant and the spa also

Dear M. Youssef S., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay at Le Diwan

Customer review rating 4.4/5

Jj Business - 13/10/2019 Confirmed reviews AccorHotels

Excellent stay as usual, and now there is a new WiFi access with much better stability and bandwidth.

Dear Jean Jacques M., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good Hotel

Customer review rating 4.4/5

Stefano Business - 13/10/2019 Confirmed reviews AccorHotels

quiet and in the center

Dear M., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good stay

Customer review rating 4.4/5

Parag S. Business - 07/10/2019 Confirmed reviews AccorHotels

Overall, very pleasant and good

Dear parag s., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel in centro , camera da migliorare

Customer review rating 4.4/5

Samuele Business - 07/10/2019 Confirmed reviews AccorHotels

Smell from toilet and from moquette. Rooms needs to be refurbished. Wifi not working in the room

Dear Samuele R., Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Bernard Business - 29/09/2019 Confirmed reviews AccorHotels

Accueil was excellent Room service was excellent

Dear Bernard S., We very much appreciate your comments regarding your stay at the Hotel Le Diwan Rabat - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing

Customer review rating 4.4/5

E. C. Solo - 29/09/2019 Confirmed reviews AccorHotels

I was checked-in to a room where the A/C was broken and after several calls to the FD, I was moved to another room in the same floor. Mahmoud at the FD and Halima (? Housekeeping Supervisor) were very helpful. Once in the new room, there was no coffee cup for the espresso, no water glass in the bathroom even though there was a holder and the bathrobe sleeves were tattered. Considering that you are one of the best rated hotels in Rabat, my experience was not indicative of this rating. The croissants at the buffet breakfast were good, however if you came at 9am, the tables were not cleared and food was not replenished even though I was informed that the buffet breakfast was available until 10. Lastly, FD had no change for even 100 or 200 dirham. I was told flatly by the male receptionist that he had no change, no effort to ask another cashier. And then the supervisor came out and had the audacity to tell me that they needed a score of 10 for my review which I felt was so inappropriate to ask.

Dear Elfa C., Thank you for taking the time to tell us about your experience at the Hotel Le Diwan Rabat - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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