Hotel - Aparthotel Adagio La Defense Esplanade
Adagio Hotel Adagio Hotel

Aparthotel Adagio La Defense Esplanade

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3.5/5 247 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Apartments for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK-IN
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-22:00
    • Opening hours : Week-end 7:00-12:00
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Hotel location

Our apartments

Stay with 1 double sofa bed or 1 pull-out sofa bed.

  • 108 apartments
  • 100% non-smoking hotel
  • 2 apartments for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Free access with phone card
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Microwave in room
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
3.9/5 AccorHotels Rating Based on 1,517 reviews

Our guest reviews for Aparthotel Adagio La Defense Esplanade

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 247 reviews
AccorHotels certified review
Emidio N. Business - 02/04/2018
« Good »

My first time at Paris was better cause the Adagio room facilities and its localization near Metro station.

AccorHotels certified review
Javad K. Families - 01/04/2018
« It was enough and good for our family »

My stay was comfortable because there was basic home appliences

AccorHotels certified review
Ann Business - 31/03/2018
« Good location. »

Comfortable for 4 nights. Quiet. Let me check in early 10.30am after long haul flight from US. Had a room not an apartment.

AccorHotels certified review
Rafael B. B. Business - 21/03/2018
« Lack of Commitment and Respect to the client. »

I didn't had a good experience. First of all, I tried to made my reservation online, and due to a Bug on the website always when reached the confirmation page I've got an error. So I downloaded leclub app, and made my reservation. Later, the hotel ARBITRARILY CANCELLED MY RESERVATION WITHOUT ANY COMMUNICATION. They claimed that they "thought" it was suspicious due to all online trials. I found this on the eve of my travel and it gave my A LOT OF HEADACHE to fix. At first the hotel said "there is nothing we can do". Later I found that the access by car to the hotel is catastrophic, and that their client service quality at the front desk is horrible. People are not gentle AT ALL, and even if you speak french, some employees don't give a damn to understand a foreigner. The from heating system would automatically be turned off during the day, so when I arrived at night it was freezing cold, no one did nothing to change that. "Oh its our system, sorry". To end, as silver member of leclub I expected to receive any kind of special care on arrival. A drink, anything!!! On the contrary, I arrived at 10am and the front desk only allowed to get to my room at 15h. For all those reasons, the good points of the hotel were left behind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAFAEL B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Sumbul C. Business - 17/03/2018
« Extremely comfortable »

The room was cozy, very comfortable. Cooking also was convenient.

AccorHotels certified review
Anonymous Business - 11/03/2018
« A pleasant surprise »

The room was spacious. Good bed, good working space, good bathroom. The kitchen was adequate. All furniture and appliances were clean and in good order, the colour scheme is friendly. Compared to certain other aparthotels in the area this place feels more modern and better taken care of. One woed about the staff:The reception staff were "neutral" and not especially friendly, they just 'processed' you (but this seems to be "Paris style"). On the other hand the room service ladies whom one sees in the corridors and lifts were all very cheerful, friendly and polite.

AccorHotels certified review
Anonymous Business - 06/03/2018
« I really enjoyed my stay at the hotel. I liked the sitting area in the room and it was close to the metro and shops. »

I really enjoyed my stay at the hotel. I liked the sitting area in the room and it was close to the metro and shops.

AccorHotels certified review
Virginia Friends - 06/03/2018
« Nice »

My room was comfortable and the staff very nice.

AccorHotels certified review
Kz Business - 03/03/2018
« Was not good experience »

Though need to admit the kitchen side was more than satisfactory the big bed side and toilet and bath room were in not good condition Bed: is too old with two separate matrases and electrical lamps near bed not working Toilet: the flush water volume was too small and when push the flush only about 1 liter of water was coming and big hole above flush on the wall. Bath room: the hose for little hand shower was worn and big shower above you not working. I asked to change the room, the reception guys were leaving the message to the manager but the next (happened two times) day they could not the messages left by other guy. Once there was a guy who said: please have a look on the room, but later when I said that moving he said that he cannot give me the room because: 1. I am staying more than 8 days 2. Because the room somehow appeared to be booked by someone who will arrive after 2 or 3 days That is my awful experience with you guys.

AccorHotels certified review
Lina Business - 27/02/2018
« Satisfied »

I stayed at Adagio hotel Esplanade for 34 days. Overall it was a really nice stay, but with some issues. Positive aspects: - The staff was really nice and polite - The apartment was large and clean (cleaning services are done once a week for longer stays) - The kitchen was fully equipped - The location was great, very close to the metro station (3 min walk) - If you are lucky, you might have a nice view - It was very quit Negative aspects: - Quite slow wifi, especially in the evening when everybody was in the hotel - Old heating system. Always when I came back from work it was quite cold in the apartment - In the first room that I stayed (305), the windows were not properly closed and it was really cold in the apartment. The good thing is that they moved me in other room with properly closed windows. - In the first room that I stayed (305), the shower was leaking. The handy man came twice. And the problem was not solved. - Once I asked the reception to order me a taxi at 3:30 AM in the morning to go to the airport. At 3:25 AM in the morning I called and the receptionist didn't order the taxi. He didn't see my request in the notes they have. That was not professional at all. And finally he ordered the taxi and I left 15 minutes later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud. General Manager

AccorHotels certified review
Ankur A. Couples - 22/02/2018
« Lovely stay in a beautiful Hotel »

We had a lovely stay for 8 days at the Adagio Aparthotel, Esplanade La Defense. The rooms were sparkling clean and very well maintained. The staff was very helpful and available at all times. Our stay had added to our whole experience of Paris. The hotel is just a minute away from metro and conveniently located from any location in Paris. Even our welcome was very well organized. Would love to stay at Adagio again soon..

Our hotel has responded to the review
Our hotel has responded to the review

Dear costumer, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

AccorHotels certified review
Marko Friends - 13/02/2018
« exelent »

exelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud

AccorHotels certified review
F W. Business - 07/02/2018
« Excellent Experience in Adagio »

Really enjoy the stay in Adagio. Very convenient location. Clean and big room. Excellent help from reception desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Reynaud, General manager

AccorHotels certified review
T Business - 05/02/2018
« Services offered is less than major 3 stars hotel. »

Found out that the cleaning service is a weekly thing, I had to ask at the reception to change the towels even thought it specify on the card to leave on the floor to have them changed. Since they don’t come in clean the room daily, then what’s the point of leaving on the floor? And i found out that I have to throw out the garbage to a specific room. All these are the minimum services offered in major 3-star hotels. Very disappointing and would DEFINITELY not recommend your hotel. The only bonus point is the ability to leave luggage at the hotel when the room is not ready. Minus point that I have to carry my luggage to the room where they keep it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 3 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. However, if you stay 1 at 3 nights, we have to organize a daily cleaning. I would like to apologize about the annoyances caused to you. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Yours faitfully, Alexandra Reynaud, General Manager

AccorHotels certified review
Tony Business - 20/01/2018
« 4 Nights Stay - Week Commencing 15 January 2018 »

The experience was really disappointing. For the price paid, the room was really poor quality. I stay in a lot of hotels and this is by far one of the most disappointing. My room was never cleaned throughout my stay. There was also an awful smell of food in the corridor to my room through out my stay at all times. For that price, the bathroom was of really poor quality. This hotel was actually recommended. When I mentioned it to one of my colleagues, she'd said I should not have stayed there. So probably, your reputation precedes you? I would warm my colleagues to be careful when booking rooms with your establishment in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY OKERAGO, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud

AccorHotels certified review
Smith Business - 19/01/2018
« Business trip »

Adadgio Esplanade is well located, clean Good breakfast !

AccorHotels certified review
Piyush G. Business - 19/01/2018
« It was good »

It was good

AccorHotels certified review
Ken B. Business - 19/01/2018
« Very comfortable. My stay was too short. »

Accommodation (2-person studio) was excellent. With only 2 days, I had no opportunity to use the well-equipped kichen. Breakfast disappointing for someone like me who cannot eat cheese or pigmeat, for medical and religious reasons respectively. A fish alternative (salmon perhaps) or eggs other than boiled (fried? omelette?) would have been very welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH BROOKES, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandra Reynaud

AccorHotels certified review
J L. Business - 19/01/2018
« J L. »

Arrived late at night. Bell not obvious on outside. Reception staff very good. Room ok. Needed a taxi which the reception staff organised. Directions to where to find taxis absolutely dreadful. Probably wouldn't stay again because it's far too inaccessible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Yours faithfully, Alexandra Reynaud, General Manager

AccorHotels certified review
Eric Business - 18/01/2018
« good value/location »

First room had no heat and smell cigarette on a non smoking floor. I wish room had been checked before. Anyway I requested a new room which was done swiftly. Also I wish I was made aware that room services occurred every 6 days. While this is not an issue for me it was just a surprise. Staff at the lobby were friendly and professional and helped me answered/fixed my issues. The room were bigger than standard hotel room and value for the location was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for more than 3 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. However, if you stay 1 at 3 nights, we have to organize a daily cleaning. I would like to apologize about the annoyances caused to you. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Yours faitfully, Alexandra Reynaud, General Manager

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