Aparthotel Adagio La Defense Esplanade 3 stars

TripAdvisor rating 3.5/5 290 reviews
Aparthotel Adagio La Defense Esplanade
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Hotel extras

  • In the heart of La Défense

  • Near the shopping center Les 4 Temps & the U-Arena

  • Indoor private parking

  • Kids friendly

  • 24-hour reception

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Football Nearby

Hotel location

Aparthotel Adagio La Defense Esplanade

35 Cours Michelet
La Défense 10
92060
paris la defense
france

Tel: +33147739090

Fax: (+33)1/47764436

Check-in from 15h00

Check out up to 11h00

  • GRDE ARCHE LA DEFENSE PTE PARIS :   174 ARCHE LA DEFENSE

  • LA DEFENSE MUSEE D'ORSAY :   73 ARCHE LA DEFENSE

  • LA DEFENSE RUEIL MALMAISON :   158 GRANDE ARCHE

  • VINCENNES GRANDE ARCHE LIGNE 1 :   1 ESPLANAD DEFENSE

  • BOISSY ST GERMAIN :   A GRANDE ARCHE

  • By plane

    PARIS ORLY At 20km / 12.5 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 25.01km / 15.54 miles

  • By helicopter

    Heliport de Paris At 12km / 7.5 miles

  • By train

    LA DEFENSE At 0.5km / 0.31 miles

  • By train

    SAINT LAZARE At 3.49km / 2.17 miles

GPS :48.887828, 2.248084

Our accommodations

Stay with 1 double sofa bed or 1 pull-out sofa bed.

Double Room for 2 people

  • Max. number of persons: x2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Studio for 2 people

  • Max. number of persons: x2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Studio for 3 people

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Studio for 4 people

  • Max. number of persons: x4
  • Area: From 35
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Apartment with 1 bedroom for 4 people

  • Max. number of persons: x4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior large 1-bedroom apartment for 4 people

  • Max. number of persons: x4
  • Area: From 54
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

Our guest reviews for
Aparthotel Adagio La Defense Esplanade

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

1,897 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

290 reviews

Номер a la стандарт- позор Вашего отеля

Customer review rating 3.9/5

М. Business - 08/04/2019 AccorHotels certified review

I was really disappointed to stay in a so called "standard room". I booked it by mistake as the difference between studio and "standard" room was very small. But the photo on your website was misleading. And I would never expect to have such room in an apparthotel. It is not standard room at all! Having a door to another room made me listening other people’ talks instead of sleeping. There was no iron, no safe, no even a glass in the bathroom to keep my toothpaste! The price I paid for this terrible room was 215 EUR. The quality of it is less than Ibis and for so high price. My mistake was that I paid for my stay in advance, so shifting to a normal room was another big story. In brief, having such rooms in the apparthotel is a great opportunity for reception to extract money from clients willing to change the room and awful experience for me. Your hotel used to be my favorite one for more than 10 years. Sorry…

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

Excellent for working

TripAdvisor rating 3.5/5

m0nicafuentes Business - 08/04/2019 TripAdvisor review

The ubication is very good near of all touristic places and in a zone were there are a lot of offices. Located a 1 block of the metro, very easy to move for the city. Approppriate services for a comfortable stay.

Dear IGuest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade la défense

Satisfied

Customer review rating 3.9/5

Eva Business - 06/04/2019 AccorHotels certified review

Satisfied but not value for money

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade la Défense
Customer review rating 3.9/5

Eric Business - 24/03/2019 AccorHotels certified review

An Alarm went off two nights in a row. Once at 1130pm and the 2nd night at 2am. You could also smell smoke from the room above and the internet was slow.

Dear ERIC W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aparthotel Adagio La Défense team

It was secured and all the hotel staff were helpful

Customer review rating 3.9/5

Manjushree Business - 17/03/2019 AccorHotels certified review

Staff were helpful and any query or service were addressed immediately. Hotel was very nice and spacious with all the facilities for stay.

Dear MANJUSHREE H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio La Défense Esplanade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'aparthotel Esplanade Paris La Défense

Satisfied

Customer review rating 3.9/5

Anonymous Business - 13/03/2019 AccorHotels certified review

The overall experience was good and safe, the WiFi reception was not good inside the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, L'aparthotel Esplanade Paris La Défense

Look dated with several carpet stain

Customer review rating 3.9/5

Bob Business - 11/03/2019 AccorHotels certified review

It's the first time have been asked to pay everything up front and you understand when you see the room. Everything is dated, paint is peeling or not covering the wall entirely. The carpet in the hallway orin the room is so stained I don't understand why they are keeping it. At least the staff is friendly

Dear PASCAL MR D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade Paris La Défense

Adequate

Customer review rating 3.9/5

Jonathan L. T. Business - 03/03/2019 AccorHotels certified review

The hotel is usefully positioned near the metro and the Défense shopping centre. However there were few other useful or good characteristics. The actual entrance is difficult to access and poorly signposted, the area is rather shabby and certain parts of the hotel mirrored thus, the room was too warm, the thermostat did not seem to make much difference. Breakfast was ok but not memorable, although the service was good. As a result value for money is not evident.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, L'aparthotel Esplanade Paris La Défense

11 days not as good as expected

Customer review rating 3.9/5

B Business - 25/02/2019 AccorHotels certified review

The walls between rooms are too thin : we can easily heard the tv of the neighbor or the discussions they have. The carpets in the corridor are worn out and stained The water hose of the shower is not enough strong, too light But I have appreciated that shower gel and shampoo were at disposal. And the breakfast was good.

Dear AUDREY MRS B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense

less than perfect

Customer review rating 3.9/5

Anonymous Business - 24/02/2019 AccorHotels certified review

The apartment is meant to be a suitable home base for a business traveller staying over several days. My impression was that whoever designs and arranges the interiors does not give this much thought: First of all, the lighting. I expect a good reading light at the bedside (yes: there are still people alive who read books, not screens!) and on the table. The lamp on the table was wobbly in its hinges and I could not move it for fear of breaking the support. Second, this being Paris, and Paris being in a climate zone where much of the time a coat is required, I wonder why there is no coat hook in the vestibule. I cannot hang a wet coat inside the wardrobe. Third, the shaving/cosmetics mirror in the bathroom. There was one, but it was wedged behind the larger mirror frame in such a way that it could not be moved. Using it required contortions. These are basic features and one wonders at the thoughtlessness of whoever designs and fits out the apartments. Then there was a problem with the bathroom itself: It took more than five minutes of running it for the shower to provide warm (not hot!) water. Also, there was a very foul smell of sewer emerging from the shower plug hole.

Dear BIRGIT K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio La Défense

Improvement for more Stars !!

Customer review rating 3.9/5

Tom Business - 18/01/2019 AccorHotels certified review

Rooms and location are very good undoubtedly ! You need to take something measures against only following points to get More stars. > Reception always takes time, seems Not professional. Sometimes he/she prioritizes catching phone calls over Customer. > Not smart Entrance. 1st floor entrance is always closed on Sunday ( even though many customer will be checking in). We have only intercom on Grand floor. But Sometimes no connection. > Taxi arrangement is not good. > The shower doesn't come out very well. > Room is cold. Heater is weak.

Dear MOTONARI I., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade
Customer review rating 3.9/5

D. Families - 31/12/2018 AccorHotels certified review

Large Space but just difficult to find place for unloading luggages and parking eventhough Ladefense Parking has large spaces

Dear Guest, Thank you for your feedback following your recent stay with us. Sincerly Adagio Esplanade

Lost in quality

Customer review rating 3.9/5

Barbara Friends - 30/12/2018 AccorHotels certified review

I use to stay at this same hotel since 2011 and the quality decreased dramatically!

Dear BARBARA L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

Good

Customer review rating 3.9/5

Adel M. Families - 25/12/2018 AccorHotels certified review

Good but the rooms need to be more clean as we found a cigarates on the floor upon arrival

Dear ADEL M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

Good

Customer review rating 3.9/5

Anand K. S. Business - 17/12/2018 AccorHotels certified review

Its good but we need to improve on cleanliness of the rooms more and they should be renovated.

Dear ANAND KUMAR S., Thank you for taking the time to give us feedback on your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Esplanade

Slow Service and Ignorant Reception Staff

Customer review rating 3.9/5

Mahesh N. Business - 14/12/2018 AccorHotels certified review

I have always (stayed multiple times in Adagio) this complain about the reception staff, whatever I request they will write it down in a piece of paper but never fulfill. We have to do lot of follow ups. I wrote "we" because the same complaint from other colleagues who stayed. Please start a new process which will help solve issues faster. Some bad incidents this time stay, 1) Had requested for bath shower gel in the reception on Sunday Morning 9th December. I had gone out and came in evening at about 6pm and asked why the gel is not refilled. The reception staff was never knowing about the he said he cannot help until Monday 9am, that too I have to come down and request. I said, I have to go to office tomorrow morning but he never cared. I told to find out a way, to this he says buy a Bath soap from outside. Is this the service expected from Adagio hotels???? That was Sunday evening and there was no carrefour open too nearby. This is really bad service and bad response/behaviour from the reception staff. 2) I had washed some clothes on 7th December Friday evening 7.45p. The charge written was 5 EUR / 12kg. I just washed clothes which was less than 12kg. I had put 20 EUR, but the machine just returned 5 EUR. I complained to reception staff but he directed to complain the office near washing machine next day morning. I did the same,, for that the response was that the washing machine is not owned by Adagio and mail will be sent to the concerned company. I never got my 5 EUR back till by departure on 11th December. This is really slow and pathetic service. Adagio could not return me 5 EUR to the customer who has paid approx. 4000 EUR for the complete stay. 3) Lastly, all our request is over heard. I told the reception staff at departure that I want a taxi which can accept American express card. The taxi which came did not had that facility which made things difficult for me while paying back to the taxi. Too bad! I like your apartment but these things definately need improvement. I hope this feedback is going to the right person who can take steps to improve the service before my next visit with you. So eventhough I was happy to stay with you, my overall experience was low because of above things.

Dear MAHESH L., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

Ok to stay here

Customer review rating 3.9/5

Richard K. Business - 14/12/2018 AccorHotels certified review

It was very nice and quiet to stay thare.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio Esplanade

A disappointing experience - bad value for money

Customer review rating 3.9/5

Alexander P. Business - 12/12/2018 AccorHotels certified review

Front door was closed and nobody to answer for at least 5mn... Taints (old chewing-gum?) on the carpet, small rooms (especially regarding the price paid !), very tiny shower cabin with shower hanging not holding... expensive breakfast... won't stay here again : better walk 5-10mn more and get a more enjoyable place.

Dear ALEXANDER P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio La Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Esplanade

The staff is not welcoming. Room too cold and bad smell.

Customer review rating 3.9/5

Emanuele Couples - 05/11/2018 AccorHotels certified review

The staff was not welcoming. It missed the number of the room 3 times. The sink was broken and tried to fix it, unsuccessfully. The room was too cold and I was sick for this. The smell in the hotel was very bad. They didn't change the towels and make the bad. I do not recommend this structure!!!

Okay

Customer review rating 3.9/5

P M. Solo - 31/10/2018 AccorHotels certified review

Okay

Dear , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Adagio La Défense Esplanade
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