Mercure London Bridge 4 stars

TripAdvisor rating 4.0/5 2,499 reviews
Mercure London Bridge
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+ 21 Services
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Room 1

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Hotel extras

  • 144 modern guest rooms with connecting rooms available

  • In central London with easy access to the Tate Modern

  • Pet friendly hotel with onsite parking

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA
london
united kingdom

Tel: +442079020800

Fax: (+44)20/79020810

Contact email

Check-in from 14h00

Check out up to 12h00

  • MERCURE LONDON BRIDGE :   RV1 & 381

  • LONDON BRIDGE STATION :   NORTHERN LINE LONDON BRIDGE

  • SOUTHWARK STATION :   JUBILEE LINE SOUTHWARK

  • NATIONAL :   LONDON BRIDGE

  • By plane

    LONDON CITY APT At 15km / 9.38 miles

  • By plane

    LONDON GATWICK At 45km / 28.13 miles

  • By plane

    LONDON HEATHROW At 35km / 21.88 miles

  • By helicopter

    Battersea Heliport At 5km / 3.13 miles

  • By train

    London bridge At 1km / 0.63 miles

  • By train

    WATERLOO STATION At 0.8km / 0.5 miles

GPS :51.505397, -0.098898

Our accommodations

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms. All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

Classic Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with Queen or Twin Beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with Queen Bed & Convertible Sofa

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with Queen Bed & double Convertible Sofa

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Junior Suite with Queen Bed & Convertible Sofa

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: Other cooking style

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

With Bankside now one of the trendiest parts of London and home to a burgeoning foodie scene, The Loft Bar and glassed roof atrium presents an idyllic setting in which to enjoy our extensive wine menu.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 102

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure London Bridge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

10,079 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,499 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Underwhelming

Customer review rating 4.4/5

Debbie Couples - 07/11/2019 Confirmed reviews AccorHotels

The hotel lobby area looks brilliant. Rooms underwhelming. Horrible stain on the office desk chair (room 324) walls battered and scuffed with marks. Although bathroom appeared more updated than the rooms. Room temperature extremely hot, couldn’t get the fans to below 22 degrees. Breakfast underwhelming. Both ordered from the breakfast menu. Both occasions the food was delayed and we had to ask the server. Omelette overcooked. Eggs benedict very bland. If staying in this area of London again we would not stay in or recommend this hotel.

lovely hotel

Customer review rating 4.4/5

Emma Business - 06/11/2019 Confirmed reviews AccorHotels

home away from home.. only missing body lotion in the room and sewing kit otherwise unfaultable. Was impressed by diversity and quality of breakfast offering

Mostly good

Customer review rating 4.4/5

Anonymous Couples - 05/11/2019 Confirmed reviews AccorHotels

The staff were unfailingly polite and helpful. The breakfast was very good with enough options for a healthy meal. The room was clean and quiet. The beds were comfortable. We had issues with the shower: the rainshower head needed cleaning, many of the nozzles were fully or partially blocked, several were sending the water out at an angle rather than straight down; there was nowhere to afix the other shower head if you wished to use that for a shower. The towels were small, thin and scratchy - not what i would expect in a hotel of this standard. I found the music in the reception area to be too loud.

Dear CHRISTINE F., Thank you for taking the time to tell us about your experience at the Mercure London Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Fine but tired

Customer review rating 4.4/5

Mrg Business - 04/11/2019 Confirmed reviews AccorHotels

Fine. The room was small, the a/c didn't work and the fridge wasn't refilled but otherwise ok. Fairly standard for this hotel.

Love

Customer review rating 4.4/5

Rbritton Friends - 04/11/2019 Confirmed reviews AccorHotels

Relaxing - brilliant cocktails and amazing breakfast

Dear DIANE V., We hope you enjoyed your bonus break! :) Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

Andrew M. Solo - 04/11/2019 Confirmed reviews AccorHotels

ok but not special

Dear ANDREW m., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Great vibe and friendly atmosphere.

Customer review rating 4.4/5

Peter Business - 03/11/2019 Confirmed reviews AccorHotels

Very comfortable room, nice welcoming vibe and tremendously helpful staff.

Dear PETER A., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Excellent service

Customer review rating 4.4/5

Keith D. Families - 02/11/2019 Confirmed reviews AccorHotels

Lovely room. Very attentive and helpful staff. Excellent food. Good location.

Dear KEITH M D., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

Megan M. Solo - 29/10/2019 Confirmed reviews AccorHotels

Extremely comfortable bed in a quiet, well appointed room. Fun, modern chic style throughout the hotel. Tasty and varied breakfast options, served till 11:30 on weekends! Excellent location. Exceptionally friendly and prompt service. The hotel gym was tiny, but there are two great gyms within a block or two that I used instead. (Not included with the hotel fee, but very convenient to the hotel.) I would absolutely come back!

Dear Megan, We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to hear you found 2 good gyms to work out in and next time we can recommend one across the street that does some great classes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

First class as always

Customer review rating 4.4/5

Richard P. Business - 28/10/2019 Confirmed reviews AccorHotels

Excellent service, polite and friendly staff. Room clean and comfortable

Dear RICHARD P., We very much appreciate your comments regarding your stay at the Mercure London Bridge. We always love you staying with us and we are happy to see you nearly every week. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

Yorkie Friends - 28/10/2019 Confirmed reviews AccorHotels

First stay at this lovely hotel. The hotel has a good ambiance and the rooms are a decent size, very clean and well equipped. We were in a superior room. Without exception every member of staff we came in touch with were extremely polite, friendly, helpful and cheerful. I stay in hotels on business every week so appreciate great service at this hotel has it nailed!! Well done to the manager!

Dear Carol, We very much appreciate your comments regarding your stay with us here at the Mercure London Bridge hotel. It is always a pleasure to receive positive feedback about of talents. I will share your comments with our team and I know this will make them feel incredible for their hard work and dedication. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Central location, spacious family room, delicious breakfast

Customer review rating 4.4/5

Thomas Families - 27/10/2019 Confirmed reviews AccorHotels

We came to London to visit friends on the weekend and stayed in a spacious family room with our 2 toddlers. The hotel is well located and easy to find. We had a delicious breakfast and not having to pay for the kids is a big plus for the family budget. All staff we met were friendly and helpful and we were impressed with their language skills! We ll certainly come back, if we re in the area.

Dear THOMAS F., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

GREAT EXPERIENCE AND AMAZING STAFF

Customer review rating 4.4/5

A C. V. Families - 27/10/2019 Confirmed reviews AccorHotels

My family and me stay in the hotel for a couple of days and I have to say that the experience was amazing. We were absolutely surprised with your "trainees" in reception desk: Davide and Sam. Honestly, we never have seen new staff that polite, experienced and professional. Both of them helped us in a few occasions and always with a big smile in their faces. As my family don't speak fluent English, Davide was doing his best to communicate with them in our language. I have to say that he was really good at it. He make a few jokes and my family ended up liking him a lot. We will be back at the hotel definitely and not for the building itself but for your amazing staff that make us feel completely welcome and feel as at home. Definitely, this make the difference. Thanks for you amazing hospitality.

Dear ALICIA C., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

A nice relaxing stay

Customer review rating 4.4/5

David P. Solo - 25/10/2019 Confirmed reviews AccorHotels

Attentive, friendly and competent staff, comfortable and clean room, good breakfast, excellent location

Dear DAVID P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Perfect location in Londen, nice hotel also with children! Kind employees!

Customer review rating 4.4/5

Regina Families - 24/10/2019 Confirmed reviews AccorHotels

The employees were very kind to help. My children, 2 boys of 8 and 11 years had a great time. Restaurant was closed but we could order everything and eat in the lounge. After long day in Londen my sons were happy the could eat in the hotel. Very good breakfast also!

Dear Ms REGINA B., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

Anonymous Couples - 24/10/2019 Confirmed reviews AccorHotels

Excellent stay!

Dear Greg G., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Not as good as I would have expected

Customer review rating 4.4/5

Evan Business - 23/10/2019 Confirmed reviews AccorHotels

So on arrival I was asked twice whether I wanted breakfast and on both occasions replied that I had already paid for it ie pre paid. The evening meal was ok but the staff were noisy in closing for the night and setting up for the next day - lots of noise for cutlery and bottles - so not the best of experiences there. On checking out, given I was dubious given my experience of arriving, I was told I had had room service yet had eaten in the restaurant.

Amazing

Customer review rating 4.4/5

Mr L. Solo - 23/10/2019 Confirmed reviews AccorHotels

Nice staff, well done! I will return

Dear Mr Marcin L., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Very enjoyable stay

Customer review rating 4.4/5

Satisfied C. Couples - 23/10/2019 Confirmed reviews AccorHotels

Very efficient checking in and out. Staff very welcoming and helpful. Hotel in central position with easy access to public transport.

Dear Ms ANNE H., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Good, but not £208 good

Customer review rating 4.4/5

Victoria Couples - 22/10/2019 Confirmed reviews AccorHotels

Good service from reception and bar. Staff very welcoming. Stone cold breakfast. Had to ask waitress to take the fried breakfast away. Manager at breakfast very loud communicating with staff across the restaurant. Mould/limescale around the shower. Thin, very cheap toilet paper. Would not expect these things in a £208 room. I advised on the booking that it was my husband's birthday but absolutely nothing was done to celebrate this. In other hotels we've had balloons, wine, chocolate covered strawberries as a lovely touch.

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