Hotel - Mercure London Bridge
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Mercure Hotel

Mercure London Bridge

71-79 Southwark Street 
SE1 0JA  LONDON
UNITED KINGDOM

1,989 reviews
TripAdvisor Rating Based on 1,989 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,800 reviews

Our guest reviews for Mercure London Bridge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,989 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ben S. Families - 17/08/2017
« Very pleasing for large majority »

Courteous staff, nice room/bathroom, breakfast on the whole good (plentiful, well presented) but let down by some poor ingredients.

AccorHotels certified review
Tony Couples - 17/08/2017
« Really enjoyed my stay - but better storage would be great »

From check in to check out I cannot fault the people. My only gripe is that there is little wardrobe space or drawers if you're staying for more than a night. You essentially live out of your suitcase. Shame given the space available in the rooms. Good shower in bathroom - much better than having as part of a bath.

AccorHotels certified review
Anonymous Business - 17/08/2017
« Good »

Ring on bathroom floor where bin had been. No English breakfast tea bags in the room (often the case). Asked for teabag at bar and it was no ploblem to resolve, just means getting to room the going back downstairs.

AccorHotels certified review
Elizabeth H. Business - 17/08/2017
« A very friendly, yet professional hotel which met all my needs. »

Very enjoyable. Staff were pleasant and helpful. Room provided everything I needed. Breakfast choice was impressive. All in all a great place to stay to wake up refreshed for another day at work.

AccorHotels certified review
Diseyduck. Families - 17/08/2017
« Very attentive staff and well located hotel. »

Greeted on arrival, asked if green tea bags supplied in room was advised they were but if anymore needed to call reception. Before I had chance to pick up the phone there was a knock on my door with an extra supply. Room clean and as requested ( twin beds ). Everything you would want from a stay, thank you to all the staff. The only point I would make regarding the booking, I was quoted a certain rate for the room but when I mentioned I would be paying with Tesco vouchers the price increased by over £40. Also I was told I would not receive the 10% discount for being an accor member. I think the price should not change purely because of the payment method. I chose not to use the vouchers because of this, but I did think the policy should be looked at in future.

AccorHotels certified review
Alberto G. Couples - 16/08/2017
« Great Experience »

The hotel, the "lobby" with the living rooms and the bar, the decoration, everything it's beautiful, the only 2 things that i will change would be the lift's lobby and the showers need a door From Mexico, congratulations

AccorHotels certified review
Bethan Couples - 15/08/2017
« Great stay »

Fantastic service, room and location. Couldn't have asked for better.

AccorHotels certified review
Philip A. Couples - 15/08/2017
« Mr P A. »

Fantastic cleanliness second to none !!!

AccorHotels certified review
Jennib Friends - 15/08/2017
« Lovely informal hotel for weekend away »

Lovely vibe to a hotel that doesn't niche as business or pleasure and would fit both. Travelled with a friend and asked for two close rooms - which we got. Checked into one early, the other later but the key was right there ready for us. Rooms were clean, super comfortable, aircon superb and quiet. Breakfast staff were efficient and polite despite it being very busy and breakfast itself was tasty. 100% satisfed!

AccorHotels certified review
Suzanne B. Business - 14/08/2017
« Mrs Suzanne B. »

I stay in this hotel regularly and always give a 5* review afterwards - hence the reason I keep returning. This visit was different, however. The room was smaller than I normally receive, which in itself isn't really anything to complain about, but the shower was of poor quality, with very little power meaning I struggled to wash my long hair well (I chose not to wash it the 2nd day). Also, the standard of cleaning was poor compared to previous visits. Admittedly I did spill something on the bedside table, however this was not cleaned up between nights 1&2 and dirty glasses weren't removed from my room. Overall, staff are very courteous and friendly and the surroundings are pleasant, but this experience was definitely poorer than any of my previous visits. Note: I didn't complain at the time as I was tired and didn't want theinconvenience of someone coming in to clean the room or having to pack up and move to a different room.

AccorHotels certified review
Louise M. Couples - 14/08/2017
« Excellent Hotel, amazing customer service! »

From the minute we arrived and were helped with luggage up the stairs, friendly check in, fast elevator and lovely clean and well presented room we knew we had chosen our hotel in London well! Could not fault a thing, we were made to feel extremely welcome and valued. Room was comfortable and clean. Every member of staff we met, front of house, restaurant, bar and room attendants were lovely. So glad we have booked again for a visit in March 2018!

AccorHotels certified review
Kevin Couples - 14/08/2017
« Nice touch on our wedding anniversary »

We have stayed here several times and each time has been an improvement as the hotel and services mature. A very welcome touch this time was the nice dessert delivered to our room on our 40th wedding anniversary. We have never stayed at a weekend before and a point for management to consider is that neither of the weekend issues of The Times/Sunday Times contained the normal additional supplements I receive at home, it would be nice to have them for a complete weekend away.

AccorHotels certified review
Samantha Couples - 14/08/2017
« Great location and bueatiful room »

The location of the hotel is fantastic and the room was beautiful. The service we received from all staff was very good. At breakfast there was a really good selection... including gluten free.

AccorHotels certified review
Julie C. Couples - 14/08/2017

Was table in the room no need as. Couldn't get round the other side of the bed had to climb over . Not great if it was an older couple

AccorHotels certified review
Summer D. Business - 13/08/2017
« Very nice stay, one weird incident »

Really love this hotel, great location, quiet, clean and comfortable. I did have one weird incident though. Right after checking in I was using the restroom and the housekeeping staff came right into my room to restock the mini fridge. No knock, and because there are no internal locks they were able to come in using their key. They apologized when they saw me, but still came in and did their task. No real harm done, but definabtky not ok.

AccorHotels certified review
Anonymous Couples - 13/08/2017
« got the job done »

location was good, room well appointed, staff helpful & breakfast tasty. only two issues arose - staff repeatedly left only one set of towels for the two of us and the pillows were horrible - one too big, and the other mushy.

AccorHotels certified review
J. C. A. Couples - 13/08/2017
« Mostly good »

We had a lovely stay in a lovely room. What let it down was when a member of hotel staff just walked straight into our room whilst we were getting changed. No knock or anything, we weren't even expecting anyone/anything

AccorHotels certified review
Alex K. Couples - 13/08/2017
« Mr Alex K. »

Our room was spacious and very clean. All meals were excellent.

AccorHotels certified review
Tony I. Couples - 13/08/2017
« Comfortable, well kept, great breakfast, great staff »

We were made to feel very welcome by the staff who were extremely helpful. It is a modern-styli hotel, that is well maintained. Good for South Bank access and not too far from a couple of tube stations. Breakfast is great.

AccorHotels certified review
Anonymous Business - 10/08/2017
« maintaining the high standard »

Short, but usual high standard from check in, through to check out. Only slight criticism is around the grandly titled 'gymnasium' or 'fitness suite' - pleased it was there, including water and towels, however it's rather cramped - not enough floor space; and could do with additional equiptment. Oh, and some instructions.. Also didn't see any emergency pull cord which I would have for a room that is generally locked, not monitiored and out of the way from the general populous.

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