Mercure London Bridge 4 stars

TripAdvisor rating 4.0/5 2,485 reviews
Mercure London Bridge
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+ 21 Services
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Hotel extras

  • 144 modern guest rooms with connecting rooms available

  • In central London with easy access to the Tate Modern

  • Pet friendly hotel with onsite parking

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA
london
united kingdom

Tel: +442079020800

Fax: (+44)20/79020810

Contact email

Check-in from 14h00

Check out up to 12h00

  • MERCURE LONDON BRIDGE :   RV1 & 381

  • LONDON BRIDGE STATION :   NORTHERN LINE LONDON BRIDGE

  • SOUTHWARK STATION :   JUBILEE LINE SOUTHWARK

  • NATIONAL :   LONDON BRIDGE

  • By plane

    LONDON CITY APT At 15km / 9.38 miles

  • By plane

    LONDON GATWICK At 45km / 28.13 miles

  • By plane

    LONDON HEATHROW At 35km / 21.88 miles

  • By helicopter

    Battersea Heliport At 5km / 3.13 miles

  • By train

    London bridge At 1km / 0.63 miles

  • By train

    WATERLOO STATION At 0.8km / 0.5 miles

GPS :51.505397, -0.098898

Our accommodations

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms. All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

Classic Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with Queen or Twin Beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with Queen Bed & Convertible Sofa

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with Queen Bed & double Convertible Sofa

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV

Junior Suite with Queen Bed & Convertible Sofa

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: Other cooking style

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

With Bankside now one of the trendiest parts of London and home to a burgeoning foodie scene, The Loft Bar and glassed roof atrium presents an idyllic setting in which to enjoy our extensive wine menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 102

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure London Bridge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,993 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,485 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great short stay in London.

Customer review rating 4.4/5

Anonymous Couples - 15/10/2019 AccorHotels review

Nice hotel in Central London. Friendly staff and great ambience.

A comfortable room, pleasant staff and nice breakfasts leading to an enjoyable short stay.

Customer review rating 4.4/5

John I. Solo - 15/10/2019 AccorHotels review

My room was comfortable and clean and, although I did not see them (with the exception of one delivering a bottle of water) the domestic staff obviously did a good job in caring for the rooms. The public rooms also seemed clean and tidy despite some wet weather on most days meaning us guests would be tramping in more dirt than normal. The reception staff, and other staff I met walking about the hotel were pleasant and cheerful, asking if we were having a good time and also trying to minimise the adverse effects of the weather by for instance, offering the loan of umbrellas. The reception staff were also efficient in their job. The breakfasts were good and, again, the staff one met were both pleasant and helpful. I liked the idea of recording and displaying the overall weight of food left on plates - it might well help to reduce the wastage of food. The most likely way that this could be misleading is if "hot" food was not particularly hot and was left for this reason - I am NOT suggesting that this was the case here as the only hot meal I had here was hot. I was disappointed, but not unduly surprised, that my chosen welcome drink, a low alcohol beer, was not available - there are quite a variety now on the market in addition to the ubiquitous Becks Blue. The gentleman serving at the bar did try to be helpful.

Dear JOHN I., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Very happy with everything

Customer review rating 4.4/5

Sarah Couples - 14/10/2019 AccorHotels review

Great location! The male staff member who checked us in (new staff member who had recently moved from newcastle) was very helpful and polite. He made us feel very welcome and gave us lots of tips on how to have the best experience when travelling around London on the tubes. Also cocktail happy hour very good value with 241 on selected cocktails Would stay here again and recommend this hotel.

Dear SARAH B., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Excellent

Customer review rating 4.4/5

Perry J. M. M. Business - 13/10/2019 AccorHotels review

Very comfortable and friendly hotel. Staff were always polite and supportive. Room was very clean with all facilities you need.

Dear PERRY M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Barely working air conditioning and mediocre breakfasts

Customer review rating 4.4/5

K Business - 13/10/2019 AccorHotels review

My air conditioning never managed to actually bring the temperature down to what I set on it.

It was okay

Customer review rating 4.4/5

Alina Couples - 11/10/2019 AccorHotels review

There were no leaflets in the room at all in regards to breakfast, laundry, just purely informative. There was 1 room service menu but no restaurant menu so as to have dinner. There was also no info if we can ask for extras at the reception( like shower caps, slippers to buy?), i also asked for a comb at reception and was told they will ask housekeeping if they have and will let us know. Housekeeping never came by, nor were we informed by the reception if they have or not. Room was clean and breakfast was great.

Customer review rating 4.4/5

John J. Couples - 10/10/2019 AccorHotels review

Had difficulty in regulating the room temperature. Towels in the bathroom worn, no shower cap. Toilet paper very flimsy. Breakfast service on the first morning, Saturday, was very disorganised, the subsequent mornings there was an improvement, coffee not served individually.

Cute little place in London

TripAdvisor rating 4.0/5

AnonymousMarrakech Couples - 09/10/2019 TripAdvisor review

What a lovely little place in the heart of it all! Our room was nicely decorated, clean and quiet. Great location - within walking distance of many London sights including the Tate Modern, London Bridge, the Globe, to name a few. Also, being so close to the tube (Southwark) station was an added bonus. It allowed us to explore the city even further.

Dear guests, Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay. We look forward to welcoming you back "AGAIN"!. Kind regards Bernard Panisse General Manager

Chips with everything

Customer review rating 4.4/5

John B. Couples - 08/10/2019 AccorHotels review

Our lasting impression is one of cracked and chipped mugs, 2 in our room and one In the breakfast area. Lack of plates and empty food containers ( I should not have to ask somebody should be checking ) Room was adequate but smaller than other Mecures we have stayed in Staff are friendly and pleasant Great location For some reason we find Accor group hotels in the UK do not match the standards of Europe and we put this down to the pride of the staff working in them

Good service at friendly hotel

Customer review rating 4.4/5

Geoff Couples - 08/10/2019 AccorHotels review

The hotel was well positioned for us, and provided what we needed. All staff we met were friendly and helpful

100% satisfying

Customer review rating 4.4/5

Lorena Solo - 08/10/2019 AccorHotels review

First but not last time I will stay in a Mercure. Sam in the reception was absolutely a star to facilitate my stay and to welcome me. I could feel relaxed and enjoy the stay after landing into vibrant London: he could quickly sympathize and listen to my request.

Dear LORENA P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

A very comfortable and pleasant stay assisted by helpful staff.

Customer review rating 4.4/5

Mrs D. T. Couples - 07/10/2019 AccorHotels review

A very comfortable and pleasant stay and assisted by helpful staff. Our first stay at Mercure and liked the quirky character of the hotel.

Dear DEBRA T., Thank you very much for taking the time to answer the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Excellent and charming hotel

Customer review rating 4.4/5

Brynjulf Y. Couples - 07/10/2019 AccorHotels review

Thoroughly enjoyed our stay at this hotel. Very cosy lobby and bar, excellent service and good, although a tad small, room. Next time we'll upgrade our room to a bigger one, and we will go for breakfast offer, which we declined this time around.

Great location, close to tube

Customer review rating 4.4/5

Dan Couples - 06/10/2019 AccorHotels review

We fly into Heathrow late and found the hotel easily from the tube. The hotel was very accommodating. Had small issue with our bill but hotel was very apologetic and rectified issue. We were able to check out slightly later which was wonderful, given had a 10pm flight.

Great Hotel in excellent location

Customer review rating 4.4/5

John G. Couples - 05/10/2019 AccorHotels review

Only spent one night this time but this is a great hotel, staff friendly and room, although small, was clean, and we'll stocked. Will definitely stay again when in London

Dear JOHN G., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Business trip - Room unable to drop below 24

Customer review rating 4.4/5

S B. Business - 04/10/2019 AccorHotels review

Overall the stay was pleasent with a nice clean hotel and helpful staff. However, the air con in the room would not cool the room below 24 degrees. After following the instructions on the key pad, and bringing up the cooling icon, after 5 hours the room only got warmer. A note at the end of the instructions indicated that during cool weather the aircon only heats. As a result the room was stifling during the night.

Top Service in London

TripAdvisor rating 4.0/5

ralfneufang Business - 04/10/2019 TripAdvisor review

Since I travel a lot professionally, I spend about 200 nights a year in a hotel. So I'm in London about three to four times a year for several days. And since about three years now, the Hotel Mercure London Bridge is my first choice for my stays in London. The hotel is very well located (directly opposite Tate Modern) and it is not very far to the next subway station. The rooms are spacious by London standards. But what is the most important thing for me when choosing a hotel? I have to feel comfortable there - after all, I spend most of the year in a hotel. My feel-good factor in a hotel is very much determined by the people who work there. And the Mercure employees are definitely a plus. One employee stands out in particular. A lady named Baiba. She is always extremely friendly and helpful - service at its best. Since she usually works at breakfast time in the morning, her friendly nature ensures that the day starts off smoothly - otherwise something is missing. An experience that family and friends who accompanied me to the Mercure Hotel have confirmed again and again. Employees like Baiba are better than any customer loyalty campaign - a reason for me to book the Mercure Hotel over and over again. Many thanks for the good service!

Dear guests, Thank you so so much for this wonderful feedback! I must say that I felt very proud of my team but even more Baiba who is our breakfast super star when I read it. Thank you again for that. We look forward to your next visits. Kind regards Bernard Panisse General Manager

Expensive for the quality of stay. Location is quite good, but facilities are just ok

Customer review rating 4.4/5

Neeraj M. Couples - 03/10/2019 AccorHotels review

Location of the hotel is quite good but I can not say that it gives a 4 star comfort. The bed was too soft and the pillows were as hard as a rock. We had quite an uncomfortable night of stay. The breakfast was just the bare minimum you would expect from a good hotel. there was no hot bar which could provide freshly cooked omelette etc. While location is good, but none of the rooms have any kind of view.

Dirty Room smelling of smoke, dishes and all set dirty at breakfast

Customer review rating 4.4/5

Mario S. Business - 02/10/2019 AccorHotels review

horrible, just the worst I had in several year of business travelling The room was full of dust and I called reception: they offered me to clean the room as the hotel was full. problem was I was tired of 1 day of work and travel, but anyway accepted the offer. the guy at reception came over (you do not have professional cleaner in the evening?) and I appreciated his effort, but not effects I was expecting In the morning, at breakfast I had to select several dishes before finding something eventually clean, same with the glasses and the rest Probably you will have to review and control this hotel, but definitely I will try to avoid in any possible way to come in that hotel again, even if close to office and among the adviced hotel in our booking system worst part is just excuse, not even say take a complimentary drink of whatsoever while cleaning the room, it would not solve but at least give a better impression of the way you are dealing with customer. The hotel in London is not expensive but also not the cheapest one and you should be able tokeep pretty high standard that in this case was not at all maintained

Overall good

Customer review rating 4.4/5

Woo M. K. Business - 02/10/2019 AccorHotels review

As I said in the title, I had a good time at Mercure London Bridge. I hope that the heating system and old style windows which will not be closed fully should be improved.

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