Hotel - Mercure London Bridge
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Mercure Hotel

Mercure London Bridge

71-79 Southwark Street 
SE1 0JA  LONDON
UNITED KINGDOM

2,012 reviews
TripAdvisor Rating Based on 2,012 reviews
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From 125.00 GBP Non member rate
From 118.75 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,946 reviews

Our guest reviews for Mercure London Bridge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,012 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 21/09/2017
« Family friedly, great London trip »

We had a family privilege room. The room was very morden (what I really wanted), the bed and the sofabed were very clean and comfortable (really excellent). Double glazed window means quality sleep. We were very happy about the room overall. The room didn't come with a bath, but it wasn't a deal breaker for us. But the room did come with a Nspresso machine, with complimentary drinks, so the family all loved it. Location wise, it situated in South of London, conveniently centrally located to all the tourist spots. 200m or so to the river bank, convenient store, shops and food across the road. The only down side is it's distance to the train station. The taxi from St Pancras International terminal is about £15. A simple and easy solution for our family. Other than that, it was all walking for us! Tower Bridge, London Tower, Covent Garden Market, Trafalgar Square, National Gallery, Oxford St, Buckingham Palace, London Eye. Simly enjoy London from this centrally located hotel! Highly Recommended!

AccorHotels certified review
Sihle M. Business - 18/09/2017
« Mr »

Friendly staff and simple checking in process

AccorHotels certified review
Philip Couples - 18/09/2017
« A Great Place to Stay in London »

Our room was excellent and the location was perfect for our needs.

AccorHotels certified review
Angeliki H. Business - 18/09/2017
« comfortable, clean, good location and amazing breakfast! »

very friendly staff, comfortable bed and spacious room. wifi was not always working but working most of the time.

AccorHotels certified review
Anonymous Business - 17/09/2017
« Disappointed »

I have been staying at mercure for every visit but the amenity condition has deteriorated. Nothing works at the gym, no one answers the phone when I called from room. I tried housekeeping, guest service, reception. No answer. All I needed was extra hanger.

AccorHotels certified review
Martina Business - 17/09/2017
« Friendly staff and lovely rooms »

I enjoyed a very nice stay, the staff were very friendly and the room was very comfortable and had everything needed for a good nights rest.

AccorHotels certified review
Paul F. Couples - 17/09/2017
« Warm welcome, relaxing stay »

Friendly staff gave a warm welcome and made us feel at home. Good travel advice was provided for getting to Hyde Park. Late night bar service was friendly too. Room nice and clean and well appointed.

AccorHotels certified review
Ian Couples - 16/09/2017
« Mr »

It was good.A great welcome. The only negative was the air conditioning which did not cool the room adequately.

TripAdvisor review
Mandy W Family - 15/09/2017
« Wonderful base for family wedding weekend »

Beautiful hotel in ideal location. Nice rooms; best and largest ones are on the ground floor. Lots of lovely extra touches like cookies and drinking water with fresh lemons in the lobby. Polite, helpful staff. Very good breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for this very positive feedback. I am pleased to hear that you have felt very well looked after as each and every detail is important in order for our guests to spend magnifique moments at Mercure London Bridge. We look forward to welcoming you back in our hotel. Kind regards Bernard Panisse General Manager

AccorHotels certified review
Olan G. Business - 14/09/2017
« comfortable, informal yet luxurious! »

it was a brief business trip for one night, I found the staff professional, pleasant and helpful. The breakfast was nice thought he coffee could have been better. I ate in the bar one night and had the burger. This was not as good as I expected for the price paid. I drank a nice beer - a local IPA I think and a had a glass of Malbec which was lovely. The bar staff were particularly nice and helpful.

AccorHotels certified review
Anonym Business - 11/09/2017
« For city trip okay »

+ kind staff + central location for city trip + bed was comfortable - reception "desk" is a round table, where I shall sit down, which I don't wanna do, because I just want to have a quick check-in not a talk, for me not working and very uncomfortable - unbleached sheet, you can do, but than please do not provide me white sheets with yellow stain. It do not increase my confident level in cleanliness, additionally the sheets have such openings for easier change, but in this area the inlay was dirty - very cold room, so that the hotel needed to provide me an electric heating, what's from an ecological standpoint fully senseless - rain shower head, with weak pressure if you need to wash long hair. For the separate shower head there was only a holder to park it, not for usage, so you need to have it in your hand - for the price of 179 GBP/night too many issues

AccorHotels certified review
Nicole W. Families - 10/09/2017

Everything was amazing. My travel agent booked us out of Paris France instead of London and we did not notice it until 8 pm that night. The staff found my family a four a solution and kept me calm which is not an easy task ( in am from Chicago travel with two toddlers overseas) this staff, Resturant, room, and decor was stellar we will stay here again if we are ever back in London

AccorHotels certified review
Parveen V. Business - 10/09/2017
« Disappointed »

I have stayed with Mercure a number of times and always found it lovely however this time my stay was disappointing. The room wasn't great and even after asking for coffee twice with my breakfast it arrived after I had finished. Although all other guests seemed to get there's with no problem. And when I did mention it to staff I got a blank look and was asked if I would like it to go. It seems the staff have missed the requirement of a full breakfast. !

AccorHotels certified review
W. Couples - 10/09/2017
« Aussie Experience »

Friendly, inviting and awesome

AccorHotels certified review
M Y. Business - 09/09/2017
« Good stay, warm, welcoming staff & atmosphere. Nice hotel in great location (not much of a gym though) »

As above, good experience staff friendly. Looking forward to returning soon. One minor point for improvement - cleaning of shower head. The large over-head shower head needed cleaning, as a lot of the nozzles were completely or partially blocked with calcium deposits sending the water in different directions. The calcium was easily rubbed away, but shouldn't have been by me (when I did, I also noticed the top of the (large square) head was also very dusty. Not a big deal.

AccorHotels certified review
A H. Couples - 07/09/2017
« Everything was fine and room very clean but breakfast could be a little better. »

Room was fine except For door stopper on floor which was indirect line from bathroom to wardrobe. And in fact I stubbed my bare foot on it when I came out of bathroom which led to a nasty cut on my little toe and after telling reception the door stopper was removed! In fact it was not needed at all as the bedroom door did not stay open on its own. The breakfast was fine except the lay out was a bit strange you have to lean over cold meats to reach the fresh fruits etc so not very hygienic, other wise ok.

AccorHotels certified review
Dan C. Families - 07/09/2017
« Easy stay »

My family was very comfortable at your hotel and the check in and check out process was very convenient.

AccorHotels certified review
Polly L. Families - 06/09/2017
« The staff are very friendly and helpful »

The staff are very friendly and helpful. Every time I asked for help, they are so nice and willing to help, excellent! The location is good, around 10 minutes walk to Southwark underground. Many choices of eating out nearby; Tesco and Sainsbury are around the corner. The room is spacious with nice and morden decorations, and new. The little shortage is the shower glass panel is not long enough, so the water spilled outside and the floor near the toilet door would be wet after shower; it is not a big problem though. I will choose this hotel again when I come to London next time.

AccorHotels certified review
Julie A. W. Business - 05/09/2017
« Mrs Julie A W. »

Excellent hotel. The reception was welcoming on arrival and the staff very friendly. On checking into the bedroom the standard was excellent. My only wish was that I had longer there to enjoy the facilities i.e. eat in the restaurant. This was a short business trip but one that if I am in London again I will try and repeat.

AccorHotels certified review
Anonymous Couples - 05/09/2017
« Nice hotel in a good location on the south bank, with excellent staff. »

Firstly the negatives: Three night stay. In our second day we had been out all day and returned to the room at around 6pm. The room had not been serviced, and the housekeeping staff had left for the day. Phoned down to reception and they brought towels up so we could shower & beds were made while we were out for dinner. Subsequent cleaning of the room was poor. Glass rings on the surfaces not cleaned, carpet poorly vacuumed etc. It was our anniversary and I later learned my sister had phoned the hotel and ordered a bottle of wine for us. This was left in our room but there was no note or indication who the wine was from, leading us to believe that it was from the hotel. So to the positives: The hotel staff were extremely good, friendly and helpful. With the obvious exception of the afore mentioned housekeeping. Room was roomy and facilities good. Hotel is in a excellent location on he south bank. Despite the negatives from the visit, I wouldn't hesitate to book again at the hotel when visiting this area in the future.

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