Hotel - Mercure London Bridge
Mercure Hotel Mercure Hotel

Mercure London Bridge

4.0/5 2,294 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,563 reviews

Our guest reviews for Mercure London Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,294 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Michael Business - 07/12/2018 AccorHotels certified review
« Great experience, again »

Great location, service, facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Michael Haykhun L., Thank you very much for taking the time to answer to the online survey following your recent stay with us. It is always a pleasure to welcome you at our hotel. I am delighted to hear that our service and facilities met your expectations once again. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Ben B. Business - 07/12/2018 AccorHotels certified review
« Great place to stay, always come back »

As always, the experience was excellent. The staff is very friendly, the rooms are great. Although always on business I do feel a lot more at home than on other hotels I regularly stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ben B., Thank you very much for taking the time to answer to the online survey following your recent stay with us. It is always a pleasure to welcome you at our hotel. I am delighted to hear that our service and facilities met your expectations once again. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anthony H. Business - 06/12/2018 AccorHotels certified review
« Another excellent visit »

A short trip this time, however, the staff made it as painless as it is possible to be - always a pleasure to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Anthony Edward H., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Emma B. Business - 06/12/2018 AccorHotels certified review
« Mrs Emma b. »

Beautiful quirky hotel with fantastic customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Emma J b., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Peter K. Couples - 05/12/2018 AccorHotels certified review
« A pleasant stay in most respects »

This is our first stay at a Mercure hotel in the UK, having stayed at many (and other Accors) in Europe. The staff were most attentative and welcoming, the room was clean, comfortable and spacious enough, and the meal we had in the bar area was enjoyable. The only disappointment was that the minibar in our Classic room contained only milk cartons. We bought a bottle of water at the bar, so that was fine. However, I was surprised that two members of staff I spoke to - one about my surprise that there were no bottles of water in our room, the other about the lack of a minibar - seemed unaware that, according to my reservation e-mail and the hotel website, Classic rooms have minibars. I realise that I could have phoned down for water or any other drinks, and am sure I would have been served speedily. Must have been just an oversight on an otherwise enjoyable stay.

Belinda C. Friends - 03/12/2018 AccorHotels certified review
« Great hotel fantastic customer service »

Most enjoyable stay, lovely staff, great customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Belinda C., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Justine Business - 03/12/2018 AccorHotels certified review
« It felt like home »

It was my first time to be in London, and I am so happy that I booked the Mercure Hotel. It is a nice hotel and it has very accommodating staff. I'll definitely come back again whenever I have another business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Justine Joy P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anonymous Business - 03/12/2018 AccorHotels certified review

Great hotel in a great location. My only complaint was that I had to climb over the bed to shut the curtains as there was a desk blocking the way!

Sim Solo - 03/12/2018 AccorHotels certified review
« Very happy with my stay »

Very happy very comfortable.

Alessandro T. Couples - 03/12/2018 AccorHotels certified review
« One night stay »

I booked this hotel being an Accor employee. The lobby is nice. It has its own soul! Great check-in. The french lady (I can't remember the name) was smiley and welcoming. Great upgrade and amazing room. Thank you for the upgrade and for sorting the Prosecco I have organised for my Girlfriend birthday. Breakfast could be better: we were not shown the buffet and our hot drinks order was not taken. We had to look for staff. But overall a great experience! I work at Holland House in Bristol so, I will be waiting for you :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro T., Thank you very much for taking the time to answer to the online survey following your recent stay with us. We are delighted to hear that our service and facilities met your expectations. Regarding the breakfast I do apologize for the lack of attention, I will share your feedback with the F&B. I would like to ask you if you can be so kind and take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. W Marco Almeida Guest Services Manager Mercure London Bridge

Wendy J. Business - 03/12/2018 AccorHotels certified review
« Fab hotel with friendly, attentive staff! »

Always get a warm welcome. I feel valued as a customer and staff do all they can to make my stay a great one.

Paul M. Business - 01/12/2018 AccorHotels certified review
« Nice refit »

Convenient hotel. Close to Borough Market

Therese Couples - 01/12/2018 AccorHotels certified review
« Good »

The hotel is super nice, staff as well. My only let down is that we stayed in a room right next to the elevator, which was very noisy everytime the doors opened and closed.

Tom Business - 30/11/2018 AccorHotels certified review
« Food is excellent! Accommodation is fine. »

The only things I'd suggest to improve is the shower facility: The hand held shower holder is not high enough. I don't need extensive head wash every time. Will be good if both high and lower hangers are available when I just want a body wash without head wash. The position to place the spare toilet paper is awkward. For men, it is almost certain that I will contaminate the spare paper! The Twinings tea bag leaves a lot of substance in the cup after being poured for a little while; better quality tea bag (of course at not much cost increase to you!) will make thinks better.

Anonymous Business - 30/11/2018 AccorHotels certified review

It was perfectly pleasant stay - and as ever the staff were friendly, hepful and efficient. I do have one issue however. In the restuarant a 10% Service charge is added automatically, but there is also a line for an additional tip. There is also a message that tips go to the staff. I have no problem with a 10% service charge if I believe it is going to the staff. But the suggestion seems to be I should add another 10% say as a tip. This may not be the case - but the ambiguity makes you feel you are either not being considerate of the staff - or are paying twice for the same thing (which also looks odd for anyone claiming expenses say). This small thing can make the end of a fine meal feel rather uncomfortable. I would suggest you either remove the automatic service charge, or the tip line - or make it clear which is which.

Anonymous Business - 30/11/2018 AccorHotels certified review
« really good. »

great apart from the faff of paying for breakfast during breakfast...

M Business - 30/11/2018 AccorHotels certified review
« Good - nice, clean hotel and friendly staff »

Good - nice, clean hotel and friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Matthew M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities and staff met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

David P Solo travel - 30/11/2018 TripAdvisor review
« A good quality hotel with excellent amenities »

Welcoming and friendly staff, clean and fresh rooms, and excellent eating and drinking areas with good quality food ensured a pleasant and relaxing stay. Less than 10 mins walk to several tube and the Thameslink lines and bus stops close to the door meant easy access to the main tourist areas.

Shirley R. Couples - 28/11/2018 AccorHotels certified review
« Lovely, as always »

Friendly team, nice atmosphere, central location and very clean.

Anonymous Families - 28/11/2018 AccorHotels certified review
« Satisfied »

You need staff that speak English fluently

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