Mercure London Bridge 4 stars

TripAdvisor rating 4.0/5 2,432 reviews
Mercure London Bridge
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+ 21 Services
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Hotel extras

  • 144 modern guest rooms with connecting rooms available

  • In central London with easy access to the Tate Modern

  • Pet friendly hotel with onsite parking

  • 3 fully equipped meeting rooms and free unlimited Wi-Fi

  • Hotel Bar & Restaurant with New York and Italian cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure London Bridge

71-79 Southwark Street
SE1 0JA
london
united kingdom

Tel: +442079020800

Fax: (+44)20/79020810

Contact email

Check-in from 14h00

Check out up to 12h00

  • MERCURE LONDON BRIDGE :   RV1 & 381

  • LONDON BRIDGE STATION :   NORTHERN LINE LONDON BRIDGE

  • SOUTHWARK STATION :   JUBILEE LINE SOUTHWARK

  • NATIONAL :   LONDON BRIDGE

  • By plane

    LONDON CITY APT At 15km / 9.38 miles

  • By plane

    LONDON GATWICK At 45km / 28.13 miles

  • By plane

    LONDON HEATHROW At 35km / 21.88 miles

  • By helicopter

    Battersea Heliport At 5km / 3.13 miles

  • By train

    London bridge At 1km / 0.63 miles

  • By train

    WATERLOO STATION At 0.8km / 0.5 miles

GPS :51.505397, -0.098898

Currently, close to our hotel

Tour of Covent Garden, London

From 01/01/2018 to 31/12/2019

At 1.8 km

Platform 9 3/4 at King's Cross

From 01/01/2018 to 31/12/2019

At 3.3 km

Bike ride along the canal in Regent's Park

From 01/01/2018 to 31/12/2019

At 4.3 km

Walk in Primrose Hill

From 01/01/2018 to 31/12/2019

At 5 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 7.2 km

London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 7.3 km

Prudential RideLondon Festival

From 03/08/2019 to 04/08/2019

At 7.5 km

100% Design London

From 18/09/2019 to 21/09/2019

At 7.8 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 7.8 km

White's Club, gentlemen only!

From 01/01/2017 to 31/12/2019

At 9.5 km

Our accommodations

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms. All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

Classic Room with Queen Bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with Queen or Twin Beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with Queen Bed & Convertible Sofa

  • Max. number of persons: ‌3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with King Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with Queen Bed & double Convertible Sofa

  • Max. number of persons: ‌4
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with Queen Bed & Convertible Sofa

  • Max. number of persons: ‌3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

MARCO'S NEW YORK ITALIAN

Type of cuisine: Other cooking style

With Marco's Italian heritage, the New York Italian brings a twist on traditional Italian cuisine by combining the taste of America with inspirational flavours from the Mediterranean. Simple food done well.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Photo non contractuelle / Strictly non binding

With Bankside now one of the trendiest parts of London and home to a burgeoning foodie scene, The Loft Bar and glassed roof atrium presents an idyllic setting in which to enjoy our extensive wine menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 102 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
Mercure London Bridge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

9,657 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,432 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great spot for a base of "operations" during a three day Pub Crawl

Customer review rating 4.4/5

C. L. C. Friends - 10/07/2019 AccorHotels certified review

Reception was a bit odd, but helpful and fast. The rooms were clean, cool (important at the highgt of summer) , and well furnished. Housekeeping staff was cheerful and blessedly quiet (re: Pub Crawl). The breakfast room was bright, the selection/quality of food available was good, and the area seemed to be well staffed. Our group of 5 was happy to have access to a table large enough to seat us all, as the room was not crowded or busy. We did, however, have to clean/reset it or ask for staff to do so (which was not kindly received). Additionally, the staff's attention was not focused on keeping the buffet areas tidy and restocked. Repeated requests for cafetieres (apparently the primary method for serving coffee, as available airpots were also empty), after not receiving any for 20 minutes, were also met with an air of annoyance. Not the worst experience, as the location and all other aspects were grand, but would forewarn anyone I recommended to be wary, possibly make other arrangements for breakfast.

Nice location

Customer review rating 4.4/5

Anonymous Business - 10/07/2019 AccorHotels certified review

Weak WiFi connection In a room. Receptionist is not quite helpful when checking in. There were 2 receptionist when I checked in. When I told one of them that I would like to check in but he told me to wait for a second. I thought he might still doing something. However, he went away when he finished up his things. I thought he is not in charge of check in. So I turned to another one and that one was quite helpful. When I almost finished up my check in, I saw the left one came back and started to serve other guests for checking in. So it meant he didn’t want to provide the service to me?? What a bad attitude!

Very nice hotel and staff. Great location.

Customer review rating 4.4/5

David R. Families - 10/07/2019 AccorHotels certified review

Room and stay was very nice. Great location. Very helpful. Nice bar. Very accommodating when I came down to bring breakfast up to the room. Staff gave me plates and a tray.

Customer review rating 4.4/5

S. S. Families - 10/07/2019 AccorHotels certified review

We have stayed here on 3 previous occasions and have always been happy with the hotel. Staff are friendly and helpful. Room was a good size fir a family.

Conveniently located and friendly service!

Customer review rating 4.4/5

Julie K. Families - 10/07/2019 AccorHotels certified review

My family of 6 stayed at the London Bridge Mercure and the experience was very enjoyable. I want to say a very special Thank you to "Joe" who worked the check-in desk and was very helpful. He went above and beyond to help us find a breakfast place on a Sunday morning, always greeted me with a smile and the morning we left came outside to find me to personally say thank you and goodbye. He exemplifies customer service.

Dear Michael P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Joe will be very happy with this response. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge
Customer review rating 4.4/5

Anonymous Families - 10/07/2019 AccorHotels certified review

Room was comfortable, especially the bed. Would have appreciated having a set of 3 towels since we had 3 people in the room instead of the typical 2.

Excellent

Customer review rating 4.4/5

Louise Families - 09/07/2019 AccorHotels certified review

It was really enjoyable stay. Staff were so helpful and friendly. It was my sons 5th birthday and they had made it so special for him by putting balloons, card, shortbread and a very tasty cheese cake in the room for him.

Dear Louise S., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. I Hope your son had a fantastic 5th birthday in London. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Nice hotel and reception, breakfast needs major improvement.

Customer review rating 4.4/5

Expattravel Friends - 09/07/2019 AccorHotels certified review

Upon check in, the reception was friendly at all times during the day and the room was clean. Breakfast is another story. The first day, no one was there at the breakfast check-in desk, so we went in and seated ourselves upstairs. Asked for a pot of coffee and was countered with "there's no coffee over there?" No, no there wasn't because I did check first Lady with the short brown hair said she would bring a pot and never did. Asked the blonde lady - who was the nicest and most helpful out of all of them - and she brought a pot. Second breakfast, good lord! Only the beans and mushrooms were edible. Hash browns were hard as a hockey puck, and the ham was inedible. Scrambled eggs - if that's what you call something that looks like it's been through a ricer because it looks like confetti. Third breakfast, the Italian guy - challenged our friend about breakfast, he pre-paid but due to a glitch, it didn't show he had it. The guy challenged him and said "yes, I will check with reception to make sure you have breakfast or you will be charged" - and in a condescending manner. This time, got a pot of coffee upon breakfast check in but it must have been sitting out all morning - it was like mud. Couldn't drink it. Again, no coffee in the coffee pots upstairs. Asked same Italian guy for coffee and got an eye roll. SERIOUSLY? An eye roll?!! Half the time the staff was milling around doing anything but their jobs...they would move things from table to table but the only one clearing tables was the blonde lady, who actually stopped by to make sure everything was alright. I would have to say worst breakfast food and experience I've ever had, and I travel frequently but do not stay at Mercure or Accor brand often - this reminds me why. And when I say I travel frequently, I mean I take 30 flights a year, not to include train and car travel.

Very friendly service at convenient hotel

Customer review rating 4.4/5

Janet D. Business - 09/07/2019 AccorHotels certified review

All staff were very welcoming and friendly, particularly the reception staff My room was upgraded so I had a very comfortable and pleasant stay in a lovely room

Poor WiFi

Customer review rating 4.4/5

Piotr Business - 08/07/2019 AccorHotels certified review

OK but poor WiFi connection was very annoying

Satisfactory without being exceptional

Customer review rating 4.4/5

Anon Business - 08/07/2019 AccorHotels certified review

Does what it says on the tin

Staff were very friendly and welcoming

Customer review rating 4.4/5

Martin B. Couples - 07/07/2019 AccorHotels certified review

Our experience was oaky the only thing I could really fault was our room had been smoked in which was disappointing,other than that our stay was good

A pleasant light touch, no frills, respectful and effective staff...very pleasant.

Customer review rating 4.4/5

Anonymous Business - 07/07/2019 AccorHotels certified review

As above. I would come back, and I stay in many London hotels where I would not say that. :)

MR

Customer review rating 4.4/5

Thoma Couples - 06/07/2019 AccorHotels certified review

Very good

Dear Bernard R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Very good

Customer review rating 4.4/5

Anonymous Couples - 06/07/2019 AccorHotels certified review

Received an upgrade which was appreciated. Rooms tidy & clean. Reception staff helpful.

Comfortable and relaxing

Customer review rating 4.4/5

Giorgio Families - 06/07/2019 AccorHotels certified review

Perfectly located, ideal choice for a hihg value family vacation

Dear Giorgio Giovanni M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Okay experience but could have been better

Customer review rating 4.4/5

Anonymous Business - 05/07/2019 AccorHotels certified review

The hotel was not close to the tube station (as I had expected) then I was informed that the breakfast was not included in the room price which was a surprise to me. If you walk in then it is an extra cost as compared to booking breakfast a night before which I failed to understand. Room size was small compared to other hotels that I have stayed with HSBC. It was good to see the way reception are has been designed.

Business stay

Customer review rating 4.4/5

Peter T. Business - 05/07/2019 AccorHotels certified review

Very professional and top service. Will definitely use again, thanks!

Dear Peter t., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Nice Break

Customer review rating 4.4/5

Martyn R. Couples - 03/07/2019 AccorHotels certified review

I always enjoy staying at Mercure London Bridge, with easy access to London Waterloo and so close to the bustle of London north of the river. It is pretty quiet and relaxing with quiet rooms. Although, next time I wouldn't choose to include breakfast.

Amazing!

Customer review rating 4.4/5

Ellen Families - 03/07/2019 AccorHotels certified review

Only stayed one night but wish we had stayed longer! Check in was a breeze and we were a little early so it was great that the hotel stored our bags for a few hours. Wifi/internet in our room was very quick, which was awesome. The room itself was clean and the bed/pillows very comfortable. Loved the bathroom too, and the shower had awesome pressure. The balcony/terrace (we had a room on floor 7) was also a very welcome surprise!! Absolutely no complaints, everything was great.

Dear Ms Ellen N., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge
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