Hotel - Mercure London Bridge
Mercure Hotel Mercure Hotel

Mercure London Bridge

4.0/5 2,296 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,582 reviews

Our guest reviews for Mercure London Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,296 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
J J. Business - 11/12/2018 AccorHotels certified review
« mrs »

Fine expect the food. As I been staying quite a lot recently the menu doesn't change, and I tried to order a club sandwich and was told it is now a panini which is fine, but I asked to have it without mustard and I was told I couldn't??? On one occasion I asked for no fries and it came with fries??? It would be nice to have more variety for room service as I don't like eating alone in the restaurant.

A M. Business - 11/12/2018 AccorHotels certified review
« Good hotel and decor and comfy bed »

Experience was good trendy decor and great room, areas to improve would be breakfast keeping juice and food items replenished as it was a little underwhelming

Phil C. Couples - 11/12/2018 AccorHotels certified review

This is the second time we have used this hotel We’re not disappointed again You could not wish for more friendly and helpful staff We will definitely be back again

Paul L. Solo - 10/12/2018 AccorHotels certified review
« Nice hotel »

I have been here a number of times. Again, very relaxing. NIce friendly staff and nice room, on the 7th floor. Nice view of 'The Smoke' that is the London skyline.

Anonymous Business - 10/12/2018 AccorHotels certified review
« nice place to be »

for me it was not possible to switch off the aircondition, and I heard the noice of the rotator during the night. I prefer to sleep with open windows. The brakefast was good, only the eggs they tasted like nothing. But my overall experience is in the way that I will tell my friends and colleges that your hotel was good.

Cas Business - 08/12/2018 AccorHotels certified review
« Mr Cas »

The staff were so polite and friendly that it really made it feel like you were not a burden. The Gym was not the best but served its purpose when there wasn't more than 3 people. The Fillet Steak was the best I have had for some time and well worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Liam C., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Claire Business - 07/12/2018 AccorHotels certified review
« Felt cheap and unclean »

There was another guests blood on my duvet cover. One of the towels in the bathroom was damp. Staff were very helpful and are the hotels best asset.

Mels Friends - 07/12/2018 AccorHotels certified review
« An amazing stay in a beautifull hotel. »

We had an very good dinner. An beautifull room with an amazing shower and a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mels G., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Michael Business - 07/12/2018 AccorHotels certified review
« Great experience, again »

Great location, service, facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Michael Haykhun L., Thank you very much for taking the time to answer to the online survey following your recent stay with us. It is always a pleasure to welcome you at our hotel. I am delighted to hear that our service and facilities met your expectations once again. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Hilary R. Business - 07/12/2018 AccorHotels certified review
« Hotel was very comfortable and the staff goes above and beyond to make sure you're taken are of »

The common areas of the hotel are comfortable and stylish. The room was clean, comfortable and well appointed. The staff is really what set your hotel above similar establishments. Everyone staff member I encountered was extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Hilary R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Ben B. Business - 07/12/2018 AccorHotels certified review
« Great place to stay, always come back »

As always, the experience was excellent. The staff is very friendly, the rooms are great. Although always on business I do feel a lot more at home than on other hotels I regularly stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ben B., Thank you very much for taking the time to answer to the online survey following your recent stay with us. It is always a pleasure to welcome you at our hotel. I am delighted to hear that our service and facilities met your expectations once again. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anthony H. Business - 06/12/2018 AccorHotels certified review
« Another excellent visit »

A short trip this time, however, the staff made it as painless as it is possible to be - always a pleasure to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Anthony Edward H., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Emma B. Business - 06/12/2018 AccorHotels certified review
« Mrs Emma b. »

Beautiful quirky hotel with fantastic customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Emma J b., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Peter K. Couples - 05/12/2018 AccorHotels certified review
« A pleasant stay in most respects »

This is our first stay at a Mercure hotel in the UK, having stayed at many (and other Accors) in Europe. The staff were most attentative and welcoming, the room was clean, comfortable and spacious enough, and the meal we had in the bar area was enjoyable. The only disappointment was that the minibar in our Classic room contained only milk cartons. We bought a bottle of water at the bar, so that was fine. However, I was surprised that two members of staff I spoke to - one about my surprise that there were no bottles of water in our room, the other about the lack of a minibar - seemed unaware that, according to my reservation e-mail and the hotel website, Classic rooms have minibars. I realise that I could have phoned down for water or any other drinks, and am sure I would have been served speedily. Must have been just an oversight on an otherwise enjoyable stay.

Belinda C. Friends - 03/12/2018 AccorHotels certified review
« Great hotel fantastic customer service »

Most enjoyable stay, lovely staff, great customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Belinda C., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Justine Business - 03/12/2018 AccorHotels certified review
« It felt like home »

It was my first time to be in London, and I am so happy that I booked the Mercure Hotel. It is a nice hotel and it has very accommodating staff. I'll definitely come back again whenever I have another business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Justine Joy P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anonymous Business - 03/12/2018 AccorHotels certified review

Great hotel in a great location. My only complaint was that I had to climb over the bed to shut the curtains as there was a desk blocking the way!

Sim Solo - 03/12/2018 AccorHotels certified review
« Very happy with my stay »

Very happy very comfortable.

Alessandro T. Couples - 03/12/2018 AccorHotels certified review
« One night stay »

I booked this hotel being an Accor employee. The lobby is nice. It has its own soul! Great check-in. The french lady (I can't remember the name) was smiley and welcoming. Great upgrade and amazing room. Thank you for the upgrade and for sorting the Prosecco I have organised for my Girlfriend birthday. Breakfast could be better: we were not shown the buffet and our hot drinks order was not taken. We had to look for staff. But overall a great experience! I work at Holland House in Bristol so, I will be waiting for you :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alessandro T., Thank you very much for taking the time to answer to the online survey following your recent stay with us. We are delighted to hear that our service and facilities met your expectations. Regarding the breakfast I do apologize for the lack of attention, I will share your feedback with the F&B. I would like to ask you if you can be so kind and take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. W Marco Almeida Guest Services Manager Mercure London Bridge

Wendy J. Business - 03/12/2018 AccorHotels certified review
« Fab hotel with friendly, attentive staff! »

Always get a warm welcome. I feel valued as a customer and staff do all they can to make my stay a great one.

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