Hotel - Mercure London Bridge
Mercure Hotel Mercure Hotel

Mercure London Bridge

4.0/5 2,337 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,931 reviews

Our guest reviews for Mercure London Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,337 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Popeye Business - 14/02/2019 AccorHotels certified review
« Great stay »

It was a great experience from start to finish; warm welcome at reception, useful info given re booking dinner and facilities. I did have an issue with the warmth of the room but it wouldn't stop me returning. Very relaxed comfortable environment and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Eileen P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Family - 13/02/2019 TripAdvisor review
« Problem this time »

I have stayed at this hotel many times and it has been a favourite in London. Stayed last weekend with my wife in room 221. There was a very strong pungent odour in the room which we assumed was just a cleaning product that would go away. It didn't and it made my wife feel rather unwell. She slept very badly, and we think she had an allergic reaction to it. We raised this in the morning and received a mumbled apology and promise to check with housekeeping. Have heard nothing since. I think it is an essence that's being funneled throughout the ventilation system. Have any others experienced this problem? Unfortunately we won't be able to stay at any Mercure hotels again until we get a definitive answer on this as we assume they are introducing this to all their hotels. The scores reflect this trip only due to this problem.. previous trips would have scored much higher

Anonymous Couples - 12/02/2019 AccorHotels certified review
« Chilly eeekend »

Overall really good. Surprised at how quiet the room was for such a central location. It was a very cold weekend and unfortunately the heating in the room wasn't very efficient.

Elizabeth Couples - 12/02/2019 AccorHotels certified review
« Fun and tiring »

We arrived early and were able to check straight in and our room was ready which was a bonus on a horrible rainy day! The staff couldn’t be helpful enough, the room was extremely hot at night even with the window open, we mentioned this to staff the next day and lady had a huge fan sent to our room straight away! The decor is lovely in the main reception and bar area very nice atmosphere throughout the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Elizabeth D., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Marisa Business - 12/02/2019 AccorHotels certified review
« room good, everything else okay »

The room was clean. The bed was comfortable. The free breakfast was good. Dinner at Marcos was not good, especially for the price. The reception process and set up is subpar. I waited for ten minutes to get a receipt during "fast checkout". While waiting, I saw a mouse running around the lobby area. Made me wonder if there was a mouse running around my room at night as I slept. That was the thought I was left with. Staff was overall friendly.

Maria Couples - 12/02/2019 AccorHotels certified review
« Excellent stay »

Stay for a night, on check in Alberto was very friendly. He went extra miles to help me with my request and I make me feel so tough Thank you for great stay, we will be back soon.

Becca Business - 11/02/2019 AccorHotels certified review
« Really great »

Lovely clean, quiet, well appointed room. Comfy beds and easy temperature control, everything you need in the room or obtainable from reception. Staff are super polite and pleasant every time. The only thing which is irritating, is that you serve breakfast until 10:30 - each time I've stayed the male member of staff on duty starts coming round about 10:10 - 10:15 to ask if you want any more hot food and starts to clear it away. It's a bit intrusive and for the sake of a few mins feels unnecessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Rebecca B., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Yoganathan P. Couples - 11/02/2019 AccorHotels certified review
« Great service. Provided a complimentary gift for my birthday. Lots of great small touches. »

Pleasant experience. Luxurious hotel with small touches that showcased attention to detail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Yoganathan P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

L. Business - 09/02/2019 AccorHotels certified review
« comfortable »

efficient and comfortable

Joseph Solo - 08/02/2019 AccorHotels certified review
« Not as great as usual but still good »

Usually everything goes without a hitch and have always enjoyed staying in this hotel. This time the experience was not bad but not as great as usual. Little things like for two consecutive days my tea for breakfast never arrived and the food station not being up to usual standards. Also a bit of confusion during checkin, the mattress in the room being two seperate mattresses put together, one of the door cards being removed by the cleaning staff when I left it on the side, the side 'image' of the shower being loose and such little bits. Mind you it was not a bad experience but I used to loved staying at this hotel and this visit tainted the experience a tad

Business T. Business - 08/02/2019 AccorHotels certified review
« Pleasant stay »

Nice stay at the hotel, rooms were good and the staff were helpful. The décor for the hotel is nice (a little quirky) and there is a good atmosphere in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma B., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Matt Business - 08/02/2019 AccorHotels certified review
« Not a great experience »

Few issues with my stay - the heating/air conditioning in the room was on constantly throughout the night and could not be turned off, it was noisy keeping me awake and room was too warm. The staff at breakfast were unhelpful and rude, several of the food stations were empty (no bacon, or orange juice and the toasters were not working)

Rossj Business - 08/02/2019 AccorHotels certified review
« Comfortable, well located »

Well located just 100 meters or so from the river. Had a nice walk in the evening. Food in the restaurant was good and reasonably priced. One very minor gripe - no biscuits in the room! Probably good for my waist line, but I think you come to expect a couple of biscuits in a hotel when you make yourself a cup of tea in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ross J., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Aiden M. Business - 07/02/2019 AccorHotels certified review
« Mr Aiden M. »

I really liked the hotel the rooms and the staff. I had to call the next day as I had left my train ticket behind and house keeping were able to find it and leave it in reception for me. So a massive thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Aiden M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

F Friends - 07/02/2019 AccorHotels certified review
« It's all about the location. »

I chose this hotel because I knew it was ok standard and that it scores with ita location.

Anonymous Couples - 06/02/2019 AccorHotels certified review
« Excellent service, a very real pleasure to stay here. Will be back. »

Carefree, excellent service and facilities. Always a pleasure to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Neil P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Rebecca D. Couples - 06/02/2019 AccorHotels certified review

A beautiful hotel, including bar and reception area, and very friendly staff. Plus a fantastic location. We came down for our anniversary and we so surprised and happy that the staff had gone out of their way to make it special. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Rebecca D., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Louise Solo - 05/02/2019 AccorHotels certified review
« Excellent »

I arrived on an early morning flight, the team allowed me to check in early which allowed me time to get my thoughts together and charge my phone before I explored London for the day. The atmosphere in the bar seemed lovely during the rugby, which unfortunately I didn't have to watch. Breakfast was substantial and well staffed. The room was well appointed and loved the location of the hotel. the only negative which I presume is beyond your control is that google maps brings you to the back entrance which meant I came in behind the reception area and it took me a minute to figure out it wasn't a traditional desk set up. All in all, it was exactly what I needed for the night I stayed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Louise Mary K., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Chris T. Business - 05/02/2019 AccorHotels certified review
« professional staff - room was a lottle worn »

staff were prompt and check in professional. Bar staff very friendly. Room looks a little jaded.

Polly Friends - 05/02/2019 AccorHotels certified review
« Lovely hotel »

Nice, modern hotel. Surprisingly quiet at night and early morning. Nice breakfast also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Polly R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

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