Hotel - Mercure London Bridge Hotel
Mercure Hotel Mercure Hotel

Mercure London Bridge Hotel

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4.0/5 2,109 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,815 reviews

Our guest reviews for Mercure London Bridge Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,109 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
P. Couples - 11/02/2018
« Blissfull »

Me and partner really enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Rebecca P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
Embargowithmargo Couples - 11/02/2018
« Could do better »

Very small room and decorated/furnished more basic than pictures shown on the app. However prefectly servicable with excellent rainfall show and comfortable bed. Poor breakfast with no eggs of any kind for around 10 minutes after we arrived in the restaurant and other cooked items were luke warm and needed replenishing. Only a few croissants and pain au choloat which were dried out and not at their best. Good coffee.

AccorHotels certified review
Mike Couples - 11/02/2018

Great location great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Michael L., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
T. H. S. Business - 10/02/2018
« A good stay »

Clean and comfortable

AccorHotels certified review
Kay B. Couples - 10/02/2018
« Modern, well located hotel on London south bank »

We really liked this hotel, our room had a lovely balcony which we really enjoyed sitting out on. The hotel was very modern and the staff were lovely. The room amenities were great and the room service food was delicious. The only down side was that we were supposed to receive our bill via e-mail but we never got it.

AccorHotels certified review
Richard P. Business - 10/02/2018
« The best hotel team ever »

Once again the professionalism, friendliness and attention to detail was evident during my latest stay. From the personal welcome at check in to the moment I checked out I was made to feel so at home. Having recently had my birthday the team all made such an effort to mark it with gifts and a card and a lovely welcome message waiting for me in my room. I’ve said it on a number of occasions but they really are all like my second family.

AccorHotels certified review
Anonymous Business - 10/02/2018
« Good hotrl »

Good location, good breakfast, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Sam A., We very much appreciate your comments regarding your stay at the Mercure London Bridge. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
Jaye Friends - 09/02/2018
« Amazing service, beautiful room »

D

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Jonte L., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
C.q. Business - 09/02/2018
« Quiet, clean comfortable hotel »

Very good generally. Very quiet and effective air conditioning, windows that open, beautiful bathroom, good buffet breakfast. Reception and checkout friendly and efficient. Good location on Southwark Street, close to Tate Modern and South Bank. Only complaint is the hard bed. I’d prefer a softer mattress or at least the availability of a ‘topper’.

AccorHotels certified review
Hannah Business - 09/02/2018
« Faultless Staff - minor facilities issues prevent top score »

Staff throughout were brilliant, from check in, to bar and restaurant; quick, efficient & friendly and a credit to the business. Minor issues preventing top score were - no bottled water in room for kettle & kettle was tethered under a shelf which meant auto cut off at boiling point didn't work and when I came out of the bathroom burnt my finger switching it off manually. One of my pillows also had what looked like someones eye make up on it but rest of them were fine and bed super clean and comfy.

AccorHotels certified review
Keith G. Couples - 09/02/2018
« Very disappointed with the extremely poor level of maintenance and servicing of the room »

Rain shower head did not work. Was only fixed on second day of stay. Despite reporting, sink plug had no seal mechanism so made sink unusable and was not fixed. One bath robe only for 2 person stay. Bath robe was very dirty. Towels were very tired. On departure day, maid let herself into the room twice without knocking between 9 and 10 am. Heavy dust on unit around tea making facilities. Did not offer value for money.

AccorHotels certified review
S2pot Business - 08/02/2018
« Exceeded my expectations »

Regular business visit to the area, first time at the Me4cure in a while

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Stuart M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
Ian C. Business - 08/02/2018
« Excellent service as usual »

Excellently looked after throughout the stay.

AccorHotels certified review
Szymon A. Business - 08/02/2018
« Comfy stay, unfortunately too short, wanted stay longer »

Entering the lobby and the way how checking in is looking... felt like i came into to my place... entrance is open and really nice to that level u don't want to leave it and go to ur room. The guy who checked me in sat like other guests - had problem with localizing him :) . Nice lobby, u really will want to seat there, just seat and look... really liked breakfast and breakfast service (given i usually don't eat breakfasts), dishes were delicious, top for me... Room - fine, clean and tidy... had slept really well (lots of pillows is a plus+++).. felt bit strange with quiet in the room (no noises from the street to what i used to)... wifi in the room - just perfect... nice neighborhood (close to millenium bridge and tower of london, borough market) .. hope in future ill have possibility to stay there longer than one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Szymon A., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
Duncan B. Business - 08/02/2018
« Too much road noise »

The room was on the ground floor next to the road and the noise from the street was constant as such I had to sleep on the bathroom floor. I probably had around 3 hours sleep which very annoying as I had a major/important presentation to make the following day, I was far from rested.

AccorHotels certified review
Roberto S. Business - 08/02/2018
« More than I Expected! »

New and very nice facilities, the team is very professional and kind. Food is very good and not expensive. The location is very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Roberto S., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

TripAdvisor review
Couples - 08/02/2018
« friendly helpful staff and really comfortable beds »

We always stay at the Mercure London Bridge because of its friendly staff, excellent location and comfortable beds. Our only criticism would be of the heating system which seems too hot and very difficult to regulate. The windows are very difficult to open so fresh air is hard to get.

AccorHotels certified review
Guest Couples - 07/02/2018
« Nice stay »

Nice hotel, centrally located, easy to access. The room was spacious, nicely furnished and clean. Took a bit of time to figure out how to switch off the AC as it is centrally controlled and was set on colder than what I'd prefer in the winter, but managed to turn it off in the end. The reception is unusual, i.e. you can't immediately tell that it's just the table next to the bar. The atmosphere seemed more relaxed than other hotels of this class. Overall, would stay there again / recommend it.

AccorHotels certified review
Elisha Couples - 07/02/2018
« A great stay »

Stayed for two nights at Mercure London Bridge for a weekend break. The Hotel is very pleasant and welcoming immediately you walk in, with an open table with staff to welcome you and book you in. The bar/coffee area is well furnished and I enjoyed that they had newspapers available to read. The bar staff were very attentive and helpful. The rooms are a nice size and have great beds. The shower area is nice and modern, and kettle (for making a hot drink) and iron with ironing board are available in room. The Hotel location is great, with the Tate Modern Gallery just down the road, and the Southbank along the river close at hand. We will return again on our next break in London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Elisha T., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

AccorHotels certified review
J. B. Solo - 07/02/2018
« Great location , good price »

Check-in was easy, location great. Room was good if a little small. Comfortable bed, good soundproofing. Only downside was 2 of the pillows were old and yellowy in colour. Didn't matter as I was on my own, but was disappointed to see. Other let down was the food. Marco's is attached to the hotel, it was a Sunday so the restaurant itself was closed. I don't told the food was the same but East in the hotel bar area. The burger was no better than a supermarket frozen burger, overcooked dry and tasteless and the bun was twice the size of the burger. Would stay again but wouldn't eat there.

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