Hotel - Mercure London Bridge
Mercure Hotel Mercure Hotel

Mercure London Bridge

4.0/5 2,336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
    • Swedish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 144 bedrooms offer guests a range of accommodation options including classic rooms, privilege rooms, suites, interconnecting rooms and five accessible rooms.All bedrooms are non-smoking and have WiFi access, 24-hour room service, hair dryer, safe, ironing facilities, flatscreen TV with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,905 reviews

Our guest reviews for Mercure London Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,336 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 13/02/2019 TripAdvisor review
« Problem this time »

I have stayed at this hotel many times and it has been a favourite in London. Stayed last weekend with my wife in room 221. There was a very strong pungent odour in the room which we assumed was just a cleaning product that would go away. It didn't and it made my wife feel rather unwell. She slept very badly, and we think she had an allergic reaction to it. We raised this in the morning and received a mumbled apology and promise to check with housekeeping. Have heard nothing since. I think it is an essence that's being funneled throughout the ventilation system. Have any others experienced this problem? Unfortunately we won't be able to stay at any Mercure hotels again until we get a definitive answer on this as we assume they are introducing this to all their hotels. The scores reflect this trip only due to this problem.. previous trips would have scored much higher

L. Business - 09/02/2019 AccorHotels certified review
« comfortable »

efficient and comfortable

Joseph Solo - 08/02/2019 AccorHotels certified review
« Not as great as usual but still good »

Usually everything goes without a hitch and have always enjoyed staying in this hotel. This time the experience was not bad but not as great as usual. Little things like for two consecutive days my tea for breakfast never arrived and the food station not being up to usual standards. Also a bit of confusion during checkin, the mattress in the room being two seperate mattresses put together, one of the door cards being removed by the cleaning staff when I left it on the side, the side 'image' of the shower being loose and such little bits. Mind you it was not a bad experience but I used to loved staying at this hotel and this visit tainted the experience a tad

Business T. Business - 08/02/2019 AccorHotels certified review
« Pleasant stay »

Nice stay at the hotel, rooms were good and the staff were helpful. The décor for the hotel is nice (a little quirky) and there is a good atmosphere in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma B., We very much appreciate your comments regarding your stay at the Mercure London Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marco Almeida Guest Services Manager Mercure London Bridge

Matt Business - 08/02/2019 AccorHotels certified review
« Not a great experience »

Few issues with my stay - the heating/air conditioning in the room was on constantly throughout the night and could not be turned off, it was noisy keeping me awake and room was too warm. The staff at breakfast were unhelpful and rude, several of the food stations were empty (no bacon, or orange juice and the toasters were not working)

Rossj Business - 08/02/2019 AccorHotels certified review
« Comfortable, well located »

Well located just 100 meters or so from the river. Had a nice walk in the evening. Food in the restaurant was good and reasonably priced. One very minor gripe - no biscuits in the room! Probably good for my waist line, but I think you come to expect a couple of biscuits in a hotel when you make yourself a cup of tea in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ross J., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Aiden M. Business - 07/02/2019 AccorHotels certified review
« Mr Aiden M. »

I really liked the hotel the rooms and the staff. I had to call the next day as I had left my train ticket behind and house keeping were able to find it and leave it in reception for me. So a massive thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Aiden M., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

F Friends - 07/02/2019 AccorHotels certified review
« It's all about the location. »

I chose this hotel because I knew it was ok standard and that it scores with ita location.

Anonymous Couples - 06/02/2019 AccorHotels certified review
« Excellent service, a very real pleasure to stay here. Will be back. »

Carefree, excellent service and facilities. Always a pleasure to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Neil P., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Rebecca D. Couples - 06/02/2019 AccorHotels certified review

A beautiful hotel, including bar and reception area, and very friendly staff. Plus a fantastic location. We came down for our anniversary and we so surprised and happy that the staff had gone out of their way to make it special. We will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Rebecca D., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Louise Solo - 05/02/2019 AccorHotels certified review
« Excellent »

I arrived on an early morning flight, the team allowed me to check in early which allowed me time to get my thoughts together and charge my phone before I explored London for the day. The atmosphere in the bar seemed lovely during the rugby, which unfortunately I didn't have to watch. Breakfast was substantial and well staffed. The room was well appointed and loved the location of the hotel. the only negative which I presume is beyond your control is that google maps brings you to the back entrance which meant I came in behind the reception area and it took me a minute to figure out it wasn't a traditional desk set up. All in all, it was exactly what I needed for the night I stayed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Louise Mary K., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Chris T. Business - 05/02/2019 AccorHotels certified review
« professional staff - room was a lottle worn »

staff were prompt and check in professional. Bar staff very friendly. Room looks a little jaded.

Polly Friends - 05/02/2019 AccorHotels certified review
« Lovely hotel »

Nice, modern hotel. Surprisingly quiet at night and early morning. Nice breakfast also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Polly R., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

E. W. Families - 05/02/2019 AccorHotels certified review
« Boutique feel to a chain hotel »

Very pleasantly surprised. Great boutique feel. Good rooms, great shower, decent hairdryer. Breakfast was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Elizabeth W., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Rebecca Business - 05/02/2019 AccorHotels certified review
« Loved the stay, would return with Husband »

Loved the informal welcome, nothing too much trouble. Quick check in. Missed breakfast as we left too early. Would def stay again. Room a little on cold side but not a big issue!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Rebecca T., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anonymous Business - 04/02/2019 AccorHotels certified review
« Mrs »

The spoons put in my room were not clean. A greater amount of milk, I had to go and buy a bottle to keep in my fridge. "Smart" Tv did not appear to have many functions. Very very noisy pipework in bathrooms that can be heard all night.

Anonymous Families - 04/02/2019 AccorHotels certified review
« Noise level on two mornings had my 87year mother with me, my husband and I in our 60s,and was not told building going on »

Had to keep asking for English tea and only 1spoon for three of us, did say about noise and told sorry, said it again told hotel was very busy,

Anonymous Friends - 04/02/2019 AccorHotels certified review
« A pleasing customer experience. »

A professional team with attention to detail, exceeding customer experience.

T. J. Families - 03/02/2019 AccorHotels certified review
« Ms »

Extremely good service, friendly staff , great location and very nice room. Attention to detail was superb as partner’s daughter’s birthday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tracey J., Thank you very much for taking the time to answer to the online survey following your recent stay with us. I am delighted to hear that our service and facilities met your expectations. Please take a few minutes to share your experience on TripAdvisor. Your feedback will be most helpful to us as we are constantly improving our services to you. For your convenience I have provided you with the link below. https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d193644-Mercure_London_Bridge-London_England.html Once again, thank you very much for the kind review. We all look forward to welcoming you back to Mercure London Bridge in the near future. Marco Almeida Guest Services Manager Mercure London Bridge

Anonymous Friends - 02/02/2019 AccorHotels certified review
« No more than I expected »

adequate for purpose

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