Hotel - Mercure Annecy Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Annecy Centre Hotel

4.0/5 651 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h30
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Relax in our comfortable, air-conditioned rooms and enjoy the peaceful surroundings.

  • 39 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 1,447 reviews

Our guest reviews for Mercure Annecy Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 651 reviews
Guilherme R. Friends - 04/02/2019 AccorHotels certified review
« Great experience »

Very polite and friendly staff. Room clean. very good breakfast

Deborah Families - 07/01/2019 AccorHotels certified review
« Nice hotel in Annecy city centre »

Very nice hotel with nice employees. Very nice welcoming and extremely good support during breakfast. Rooms are nicely decorated and clean. The buffet proposed for Breakfast is quite varied and tastes good. Maybe price is a little too high for what is proposed at breakfast.

Karen Business - 14/12/2018 AccorHotels certified review
« Great service from staff »

Everyone at the hotel was so helpful, so friendly, and always available. It was a wonderful experience staying at your hotel because the staff made sure that I (and the other colleagues of mine who were also staying there) were very well attended to. I am really thankful for the hospitality.

Anonymous Business - 05/12/2018 AccorHotels certified review
« Calm »

Calm and tranquil

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isabelle SABATIER Manager

H. Couples - 17/11/2018 AccorHotels certified review
« An hotel with a welcome »

Extremely comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear RODERICK H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annecy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isabelle SABATIER Manager

Mr G. H. Couples - 13/10/2018 AccorHotels certified review
« Good location but disappointed with the Dark interior of the Hotel »

Usually stay at The Ibis central but unable to get accommodation. Compared to this Hotel ,although the location was good we found our room to be quite dark. Perhaps white instead of cream walls may have been better.

Anonymous Friends - 08/10/2018 AccorHotels certified review

The young girls at the front desk were extremely helpful and friendly and knowledgeable

Sheila B. Couples - 29/09/2018 AccorHotels certified review
« Difficulty with accessing the garage. »

Annecy is a charming town and we enjoyed walking in the old part. However, had we known about the distance of the garage from the hotel we would have booked to stay in the Ibis. Apart from that the hotel was comfortable and the staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annick BOYER

Rachael Couples - 27/09/2018 AccorHotels certified review
« Good location, very clean. »

We booked for early check-in from 9am, but when we arrived at 1030am we were told the room wasn’t ready. We were told to come back later and it would available. This was very disappointing because we had already paid extra money for early check in. The room was small, but very clean and quite. The hotel is in a good spot, very close to old town and the train station. Staff were friendly and professional. I would recommend to stay here to friends and family, but I wouldn’t recommend paying the extra money for early check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHAEL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annecy Centre. Just to let you know we didn't charge you for the early check in . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Annick BOYER

Cliff C. Couples - 20/09/2018 AccorHotels certified review
« Our room and facilities in the room were excellent »

We enjoyed our stay and especially our room. The reception and support area was quite small which did not make it suitable to relax in. The breakfast was very good and as expected. The lack of parking is an issue if a passenger has difficulty in walking.

Couples - 20/09/2018 TripAdvisor review
« Long Awaited Return Visit »

Location was ideal for our purposes, appreciated the discount for Car Parkingwasn't overly impressed with the breakfast facility ,room wasn't particularly suitable and at e16.50 eachviewed it as a bit pricey. Staff were very pleasant and attentive

C. Couples - 17/09/2018 AccorHotels certified review
« Ideal for our stay in Annecy »

First time using this brand and as always in cities location is prime consideration and with our first choice not being available we found this to be very suitable to the extent the popular areas were only a short walk away. We also appreciated the car park arrangements with the discount for the overnight. Whilst room was comfortable it had an unusual configuration . Reception staff were very pleasant and helpful when requested. The breakfast room lacked space and at E16.50 each was on the expensive side.

Lyn S. Solo - 14/09/2018 AccorHotels certified review
« Comfortable »

No problem although air conditioning was not cold enough on warm days.

Peter S. Couples - 13/09/2018 AccorHotels certified review
« Nice hotel, shame about the parking »

The room and facilities were fine but the car parking arrangements were very poor.

Sanghyuk H. Solo - 12/09/2018 AccorHotels certified review
« Excellent!! »

Good facility good service good staff

Carolyn Couples - 07/09/2018 AccorHotels certified review
« Great location »

Although the room was small, it was very clean and staff friendly. Some noise from the street could be heard (coming home from nightclubs) but generally quiet.

Brigitte P. Couples - 07/09/2018 AccorHotels certified review
« OK »

The parking situation was vrey uncomfortable because the Parking was too far away. The room was extremely small and I had to crawl into bed beneath the sloping ceiling.

Cath Couples - 05/09/2018 AccorHotels certified review
« Great location with even better service! »

The Mercure hotel is located perfectly on a quiet street, just minutes from the Old Town, restaurants, lake, train station and shops. The rooms are basic but very clean, comfortable and most importantly...quiet. We had a fantastic stay which was improved by the lovely service from all those who worked at the hotel. The girls on reception were so polite and helpful. We will definitely go back to Annecy and stay again at the Mercure.

Couples - 29/08/2018 TripAdvisor review
« Well located »

A good position in the town within any easy ewalk of the bus and train station and then into the old town and to the lakeside. The rooms, whilst not having any particular external view are well presented and well lit. Breakfast is available with a reasonable choice but in a fairly small room which can get rather congested but Chloe and colleague keep bury topping up supplies and clearing spaces with friendly smiles. If you want to venture out for breakfast there are plenty of patisseries to choose from.

Mark S. Couples - 28/08/2018 AccorHotels certified review
« Great location in the heart of Annecy »

no nonsense hotel, great location and very friendly staff. Good breakfast. Shame about the air conditioning not working fully as the room was very hot!!

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