Hotel - Mercure Annecy Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Annecy Centre Hotel

4.0/5 608 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h30
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Relax in our comfortable, air-conditioned rooms and enjoy the peaceful surroundings.

  • 39 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings
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4.2/5 AccorHotels Rating 1,216 reviews

Our guest reviews for Mercure Annecy Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 608 reviews
Anonymous Couples - 27/06/2018 AccorHotels certified review
« Excellent, including service of the staff, breakfast, and room »

Our room was small but contained all the essentials. The shower was excellent. Breakfast was delicious and a good value. The staff were very polite and helpful, and patient as we tried to speak french, even though they could speak and understand English for the most part. This was an excellent value.

Anonymous Business - 24/06/2018 AccorHotels certified review
« Clean, well run hotel in heart of Annecy »

Lovely staff, clean. Very small toilet.

Anonymous Couples - 23/06/2018 AccorHotels certified review

Friendly, clean, efficient, helpful

Ms B. Friends - 13/06/2018 AccorHotels certified review
« Great location & staff very helpful »

Easy walk from train station, lovely clean room & balcony was a bonus

Anne H. Couples - 13/06/2018 AccorHotels certified review
« Great location , lovely room and friendly staff. »

Everyone was friendly and helpful with recommending places etc etc. we had a lovely room overlooking the street which was roomy and clean. Breakfast was simple but good with plenty available.

John A. Couples - 30/05/2018 AccorHotels certified review
« The standard of the hotel is very good, great location, very pleasant staff »

Our overall experience was very positive, everything was in order, room was nice, staff were very accommodating.

Anonymous Couples - 19/05/2018 AccorHotels certified review
« Wonderfully helpful staff, good location, great value. »

The Mercure Hotel far exceeded our expectations. This review is written from the perspective and experience with many many B&B and small hotel stays across Southern Europe over about 10 trips. Stored luggage upon early arrival and went to the Sunday market. Returned at the suggested time with market rotisserie chicken, potatoes and onions, (yum!) and the hotel hosts brought out plates and utensils so that we could have lunch in their little bar/breakfast area. Very thoughtful! And they had already taken the luggage to our room! Breakfasts were included and some of the best we had in 8 stops across France, mostly at B&B's. Delicious bacon and sausage and eggs with all of the usual European breakfast fare. Good location just close enough to the old town, with very convenient walk from rental car return and then back to the train station for our departure to Annecy. Thanks ladies!

Nada Friends - 17/04/2018 AccorHotels certified review
« Dr »

We enjoyed it alot In the middle of the attraction Clean

Daniel T. Business - 30/03/2018 AccorHotels certified review
« Cheated »

I forgot a plastic bag with clothes inside. When I called in the evening the employee said that nothing was found. I insisted: the bag could only be in the room as it was the clothes I was wearing when I arrived to the hotel! Still waiting somebody from the hotel to contact me. The shirt was costly snd special to me. Really disappointed ad it seems not a trustable place to stay.

Neil R. Couples - 22/03/2018 AccorHotels certified review
« Good »

We arrived, we used the room as a base for exploration, we slept comfortably and we left. All these features of our stay were without incident.

Solo travel - 03/03/2018 TripAdvisor review
« Good hotel in excellent location »

Vey good choice to stay in Annecy center. Looks recently refurbished , nice room with all the needed facilities for the price range, excellent service from the helpful staff, public parking nearby but you can stop in front of the hotel for luggage at check in and check out. The only negative is the very small breakfast room, try to avoid the rush hours to find a place to eat

C. Business - 19/02/2018 AccorHotels certified review
« it is ok but can be better »

everything is fine, Wi-Fi is unstable and slow, breakfast is not very good but in acceptable range, what I could not accept is you are using paper cup instead of glass or cup.

David W. Couples - 14/01/2018 AccorHotels certified review
« Convient forAnncey »

Staff very helpful, breakfast ok, rooms a little tired

Anonymous Couples - 06/01/2018 AccorHotels certified review
« Mr S. »

Very satisfied staff was excellent

G. Couples - 04/12/2017 AccorHotels certified review

Disapointed for a 4*hotel. No lift, poor welcoming, staff very heterogeneous. But good location and a rather clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATHILDE G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annick BOYER

Thian Friends - 06/10/2017 AccorHotels certified review
« Would have been an extremely satisfied rating except for airconditioning in heating mode only and it was hot in late September. »

Good size room. Friendly staff. Close to hbf. Nice walk to old town and lake. Aircon was in heating mode only so we needed to have the window open. We got a bit of noise from the street below.

Gill Couples - 05/10/2017 AccorHotels certified review
« Gill »

This is such a lovely place to stay. The staff were so friendly and helpful and our room was great. Thank you.

Anonymous Business - 04/10/2017 AccorHotels certified review

A very well located hotel, and very friendly staff, with a good breakfast offer. The room was somewhat warm in temperature.

Warren N. Couples - 04/10/2017 AccorHotels certified review
« Our Week in beautiful Annecy . »

We enjoyed our stay at the Mercure Annecy Centre . We had a good quiet room . Everything worked well . Bed was comfortable . Staff were lovely. Annecy was such a pretty place . Hotel is situated very well . Within walking distance of the Train Station and yet right in the middle of Town.. Only complaint we had was the air conditioning did not cool the room very effectively we opened the window to allow cool air in ,Thankfully it was a quiet room .

Anonymous Families - 28/09/2017 AccorHotels certified review

Room was clean and tidy, bathroom was fine. The room was very hot and the controller did not cool the room down much, so we needed the window open.

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