Hotel - Mercure Chamonix Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Chamonix Centre Hotel

4.0/5 1,058 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Indoor tennis court  (Nearby)
  • Billiards/Snooker
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Paying)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/12:00:00
    • Opening hours : Week-end 06:30/12:00:00

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Choose from our options of rooms with a balcony and view of Mont Blanc or Le Brévent: a comfortable Standard Room, a Superior Room offering more space with 2 rooms and measuring 323 sq. ft. (30 m²), or a Privilege Room withVIP services: bathrobe, slippers, minibar and Nespresso machine. Enjoy free WIFI, a flat-screen TV, tea and coffee making facilities and a free bottle of water in all our rooms. Family rooms for up to 4 people.

  • 132 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,179 reviews

Our guest reviews for Mercure Chamonix Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,058 reviews
Anonymous Families - 07/10/2018 AccorHotels certified review
« Good. »

Location of property was excellent! Room was spacious and clean. A few mold spots above shower and the pillows were a little lumpy. Good selection for breakfast. However, we would definitely come back if we get to this area again.

M Solo - 24/09/2018 AccorHotels certified review
« warm and helpful people »

i stayed for 1 night. check in process was good. room was good. the best part was the warm and helpful folks at the front desk. i asked where i can get a usb cable (mine malfunctioned) and the front desk person lent his usb cable. i missed my bus going out chamonix and the front desk person booked another bus trip. they made me feel welcome and helped me fix my issues and they did it in a professional yet warm manner. thank you!

Family - 16/09/2018 TripAdvisor review
« Perfect place & staff »

Hotel has a perfect location and restaurant.Staff was more than efficient and did everything they could to make us feel comfortable. A special mentioned must be made about Herve, the reception clerk when we arrived!Bar is also amazing and the mountain atmosphere is everywhereSurely recommended

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to post this wonderful review. It is pleasure to discover that Mercure Chamonix Centre has charmed you, by location and staff. I will be pleased to welcome you for your next stay in Chamonix ! With my best regards

Unknown Couples - 12/09/2018 AccorHotels certified review
« Slow Internet-No room dining Service but great lovely Rooms »

The rooms, location, staffs are so nice.. but! internet was totally down. No in room dining. which is a shame for an accor property. they are not critical. we loved it! :)

Jon J. D. Families - 11/09/2018 AccorHotels certified review

Good location. Breakfast exceptable. Hotel rooms req upgarade. Especialy bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr d., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Linda Couples - 11/09/2018 AccorHotels certified review
« Fabulous view; great amenities; highly recommend! »

My husband and I stayed here only one night between time in Courmayeur and Zermatt. We were close to everything but on a quiet street. We had an amazing view of Mont Blanc from our deck and from the bathtub!! Nespresso in the room for morning espresso. Wish we could have stayed longer.

Rossana T. Solo - 11/09/2018 AccorHotels certified review
« good !needs food for lactose intolerance »

everything good, but the breakfast needs more options for lactose intolerance , I know it is challenging in France but other vegetable milks are possible other than soy and yogurt , also sugar free options

Emg Families - 09/09/2018 AccorHotels certified review
« Happy with our choice of hotel. »

Rooms spacious. Breakfast very good. Central location. Quiet at night. Train station very close - 2 minutes from hotel. Reception staff smiling and helpful. The only small area for improvement was the water temperature when washing - it is either very hot or tepid and the temperature varied during the shower process. Otherwise, good choice of hotel.

Chinghsiang H. Families - 02/09/2018 AccorHotels certified review
« Good sleep experience compared to others in France »

The bed is excellent for tired traveler.

Decyarm Couples - 25/08/2018 AccorHotels certified review
« Magnificent view »

We had a great view of Mont Blanc from the fourth floor. Plenty of space in the room and a comfortable bed. Without air con it was a benefit to have had the balcony door and being able to leave this open overnight. The bathroom is a little tired and would benefit from having the grout and sealant cleaned. Probably the biggest frustration was the WiFi where the signal was intermittent to non workable on the fourth floor but fine if using down in the lounge area. You did not seem to have the normal Mercure login for the WiFi so I guess you have a different system. Either way it needs an upgrade

M. Families - 24/08/2018 AccorHotels certified review
« Good Location »

Good. Good location and nice hotel with terrasses. Need a better manteinance

Anonymous Families - 23/08/2018 AccorHotels certified review
« Great hotel but could use ceiling fans. »

Front desk personnel were friendly & helpful. Location perfect. Nice setup for triple room to give each side privacy. Excellent balcony. Comfortable bed & great bathroom. Only issue was air circulation at night. Needed to keep door open for breeze & to cool off. We would come back. Thank you.

Fanching C. Families - 22/08/2018 AccorHotels certified review
« The rate changed dramatically, the WIFI is not stable, but other things are fine. »

For celebrating our wedding for 14 years, we whole family traveled in Switzerland for 3 weeks this summer, and visit Chamonix during August 7th to 10th. We found the Mercure Chamonix Center Hotel on accorhotels.com, felt it suits us, so I used the App to book the hotel on April 1st for my family, the rate is EUR 630.80(about CHF730), but the rate decreases a lot on Apirl 13th, only CHF564.43. It decreased about 30% in 12 days. I mailed to Hôtel Mercure Chamonix, and get the answer that you work with dynamic rates, so the rates can increase or decrease according availability. I never booked the room of your hotels, and this does make me to book other hotels in other city. I think that it will be the best price to book hotels via official website, and the eariler you book, it would be cheaper, but it seems not so for your hotels. Besides this above, the WIFI in the hotel is not stable. But other things are fine!

Ibrahim K. Families - 22/08/2018 AccorHotels certified review
« Expensive »

Furniture was to old and not equavilent the rate value.. Other wise staff and services was excellent.

Margaretha Families - 19/08/2018 AccorHotels certified review
« Hotel is well situated and the layout of the room was great! »

We loved the layout of our family room. We also liked that the toilet is in a separate room from the shower / bath. Everything was clean and tidy. Definitely one of the better hotels we visited.

Couples - 04/08/2018 TripAdvisor review
« No Air conditioning!! I was missold this hotel! »

The Accor website listed this as having air con! I raised this with reception & they advised me I was wrong, so we looked it up online & they saw the error! Said nothing they could do to help us (there was heat wave & room v hot). Room was opposite the main hotel you see in the pic. Bfast was nice, we had the cheap 8ch one, fine for most unless you are really hungry! Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to share your experience. I am sorry for this confusion, indeed we do not have air conditionning in the hotel. I will be pleased to welcome you again for your next visit in Chamonix. With my best regards,

Seok J. K. Families - 30/07/2018 AccorHotels certified review
« Nice location in Chamonix, but outdated room »

We were four adults family and booked for Chamonix area tour just for one night. Arrived by rental car and parked at underground parking of hotel. Parking lot is not connected directly to the entrance and we should open the gate by key and walked outside to get to the hotel lobby. Parking overnight fee is 20 Eur ( just few walks away, public outdoor parking place whose one day price is 17.5 Eur but fully parked ). Room has one double bed and two single beds and not so spacious, most special thing is no air-conditioning and no fridge in room. Surprisingly, as I just checked in room, there were multiple mosquito and bugs in room. even large moth on windows ! I asked to the front desk for bug killer but receptionist said they had no such thing. I manually killed as many as 10~20 mosquitos by paper magazine. How kidding !. As I think, room maid opened during room cleaning, to have bugs into room. In room wireless internet was not so fast. Hotel location is nice to go anywhere in Chamonix by walk. Aiguilled du Midi cable car, Tain de montenvers, Centers of Chamonix , supermarket and many restaurants. Underground parking space is very small even for my BMW 3 . You should have expert like parking skills to park here. Breakfast restaurant is spacious but many people crowed early in the morniing. long queue during 7 to 8 am. Breakfast was moderate, not so special, has no instant egg cooking. Hotel has no fitness gym, which was acceptable to think about the hotel dimensions. Overall, Mercure chamonix center was So-so, Room price was 300 Eur for 4 guests , so high for just one night, and parking fee 20 Eur is another. Only pros was location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEOKJOO K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Remi Families - 29/07/2018 AccorHotels certified review

Very nice and confortable room. The support for the shower handle was broken

R M. Couples - 26/07/2018 AccorHotels certified review
« Good pit stop for Mont Blanc tunnel »

Easy check in. Well designed room capable of taking 4 people. Great location to troll out and get dinner in Chamonix town or get breakfast . Parking pre-reserved underground. No faults, bt the breakfast is too expensive compared to just walking a few yards into town.

Anonymous Families - 18/07/2018 AccorHotels certified review
« Thanks so much »

Nice staying at hotel, nice staff, nice roome

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