Hotel - Mercure Chamonix Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Chamonix Centre Hotel

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4.0/5 913 reviews
All hotels in Chamonix mont blanc
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • Breakfast
  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Indoor tennis court  (Nearby)
  • Billiards/Snooker
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Paying)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/12:00:00
    • Opening hours : Week-end 06:30/12:00:00

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our 2 room categories with a balcony and view of Mont Blanc or le Brevent: a comfortable Standard Room or a Superior Room offering more space with its 2 rooms and measuring 323 sq. ft. (30 m²).

  • 132 rooms
  • 132 non-smoking rooms
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 820 reviews

Our guest reviews for Mercure Chamonix Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 913 reviews
AccorHotels certified review
Denstoner Couples - 18/10/2017
« basic but adequate. »

Hotel was in a nice location for us as we had used it on a previous occasion. accommodation was acceptable although there was not enough hangers. As we were staying for 8 nights we had a lot of clothes that required hangers. We asked at reception on the first night and was told 'BLUNTLY' that "WE DO NOT HAVE TO GIVE YOU ANY MORE.. '!!which we found to be a rude response to a very simple request. The carpet in our room was old and it need changing. Otherwise most staff were friendly and helpful.

AccorHotels certified review
Oliver Families - 17/10/2017
« Very nice weekend getaway with family »

Very nice family stay in a cosy hotel with ideal central location in Chamonix. Good services and spacious and nice family room. Excellent breakfast and wonderful view of Mont Blac.

AccorHotels certified review
Deven Families - 11/10/2017
« Nice but could have been better »

The hotel is nice but the employees needs to improve on approaching to customers. A simple smile doesnt cost much but gives the welcoming vibe to the customers. The employees needs to smile more often.

TripAdvisor review
Solo travel - 10/10/2017
« Clean and comfortable, but maybe a little intentionally outdated »

If you don't mind the knotty pine and 1970's style shag carpet this ski-lodge style hotel is a good base in Chamonix. The hotel is right at the base of Mont Blanc with beautiful views. It's easy walking to the city center restaurants and casino. The train station is right next door which is either a plus or minus depending on your perspective. Don't expect to check in early. When they say 4pm, they mean 4pm. There is an on-site restaurant and you can get a package with breakfast included or just pay for coffee/croissants as I did.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I thank you for taking the time to write a comment about your stay. I will be pleased to welcome again for your next stay in Chamonix. With my best regards, Bénédicte G, General Manager

AccorHotels certified review
Helgie Couples - 05/10/2017
« Nice hotel with great views »

Convenient location although lacking in amenities. Room size was adequate. Breakfast was good but not all staff was friendly. Front desk staff was also not customer oriented. We stayed for two nights and were told that they would charge us only for one day parking. However they still charged us for two days. Even when we brought it up during check out, they didn't adjust the bill. Very disappointed.

AccorHotels certified review
F. B. Couples - 01/10/2017

This hotel is very central to the center of the town and it does offer parking which was important to us. However we felt the hotel rooms could use some updating. The carpet was pretty old. Our biggest complaint was the poor wifi. I finally ended up going to the lobby in order to get a usable wifi signal. I believe our room was on the third floor.

AccorHotels certified review
David Couples - 26/09/2017
« Great location and service »

From reception through to leaving we were looked after very well; and the location in the centre of Chamonix is perfect

AccorHotels certified review
Anonymous Couples - 25/09/2017
« Hotel is correct and nice but should have a refurbishment »

Nice and welcoming

AccorHotels certified review
Lisa Couples - 23/09/2017
« Really enjoyed our stay »

Nice friendly clean great location great breakfast loved it

AccorHotels certified review
Graham S. Couples - 20/09/2017
« Not good. »

Our stay was spoilt by our experience with dinner on Sunday evening. The standard of the food was poor, cold and, most significantly the plates were unclean. Apparently the excuse was that the dishwasher was not working. We gave our food back and by this time it was to late to eat elsewhere. There was no restaurant manager on duty to complain to.

TripAdvisor review
198frankys Family - 19/09/2017
« Excellent stay »

Stayed for 1 night in room with 4 persons with view on the Mont Blanc. We took the breakfast in the hotel. It was enough to convince us to come back to this hotel. Good situated hotel close to station and shoppingstreets of Chamonix. Room was to small for 4 people but that was a choice we made as it was only for 1 night but ideal for 2 persons. Breakfast may look expensive but is worth every euro and was for us very good and had everything you could think off.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I thank you for taking the time to writte this comment. I am pleased to read that you spent great times with us in Chamonix and I hope we will welcome you for your next stay. With my best regards,

TripAdvisor review
Couples - 18/09/2017
« Overnight on way to Como »

The hotel is very well located right near the SNCF station and near bars and restaurants. We booked half board because we didn't know the town at all. This wasn't necessary are there is plenty of choice outside the hotel at better prices and very likely better quality. Dinner was at best so so. Our room was in the annex across the road from the main hotel. I don't know if rooms in the main hotel are better, but ours was dingy. It was poorly lit nad, my personal beet noir, there was no mirror in the main bedroom area for doing hair and make up. We had paid for a mountain view, expecting the mountain to be Mont Blanc - well you would in Chamonix-Mont Blanc. However from our room you could mostly see the town and a little bit of a different mountain. Breakfast was fine nad we certainly didn't suffer from shortages that have been mentioned in reviews on TripAdvisor. Tips - park in the adjoining public car park, it is cheaper than the hotel, eat out, ask for a room in the main hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I thank you for taking the time to writte a comment about your stay. I will be pleased to welcome you again for your next stay in Chamonix. With my best regards,

TripAdvisor review
Couples - 18/09/2017
« Lovely setting »

The Mercure Chamonix was a lovely chalet style hotel. The setting was perfect and the location was great. I would recommend staying here. The staff was very pleasant. The rooms were clean. There was underground parking. The breakfast was good. Hot and cold items available.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, I thank you for taking the time to let a comment about your stay. I am pleased to read that you had good times with us in Chamonix. I will be pleased to welcome you again for your next stay. With our best regards,

AccorHotels certified review
F Solo - 05/09/2017
« Just OK for the price »

Room check-in at 4pm is way too late. I had booked a room with a mountain view and got instead a room with a room in some construction works. Room did not have A/C and was too warm inside.

AccorHotels certified review
Srb Couples - 30/08/2017
« wheree was e-mail checkin and checkout? »

everything was good as usual EXCEPT I missed getting e-mail checkin and checkout

AccorHotels certified review
Sh Families - 28/08/2017
« Short stay on route »

Average stay

AccorHotels certified review
Anonymous Families - 23/08/2017
« Room ok, great breakfast and dinner. »

We were disappointed with an over promised from check-in staff. She asked us to wait for a the room which will be the best view room and we were waiting to check in after 16:00. However the room that we got we can't even see Mont Blanc!! When we asked to change the room, but the on-duty staff just said 'I can't do anything!!! and I must go because I have other customers'. Very disappointing from the answer! Otherwise the restaurant staffs were great!

AccorHotels certified review
Miker Couples - 23/08/2017
« Great stay in Chamonix »

The stay was quite pleasant. We really enjoyed staying at the other building with a view of the mountains,

AccorHotels certified review
Jennifer W. Couples - 12/08/2017
« Convenient location, nicer rooms in the remodeled building »

Once we finally got into a room, it was fine, the front desk staff was not terribly helpful. We had taken the care to book a "larger" room with a view of the mountain. The first room we got (after waiting about three hours for it to be ready) did not have a view of the mountain. I had to bring out the booking confirmation showing that we had paid extra for the larger room with a view and eventually the front desk attendant gave us a different room that was bigger and did have a view. Also, on one occasion when we were in the room with the do not disturb sign on the door, a person from housekeeping just opened the door to come in anyway, apologizing and backing out when she saw that we were in the room.

AccorHotels certified review
Anonymous Families - 08/08/2017
« Room for 4 was nice but a bit small »

Room was ok. No air condition although it was hot. The chair on the balcony broke down when I sat on it. No response when I reported on this. It wasn't replaced or even removed for 3 days.

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