Mercure Chamonix Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,188 reviews
Mercure Chamonix Centre Hotel
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Hotel extras

  • Ski rental shop on site

  • Spacious rooms with balcony and views of the mountain

  • Private covered car park (charges apply)

  • Free WIFI and business corner with a Mac

  • Bar and restaurant with a sun terrace, serving regional cuisine

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Massage
  • Golf
  • Indoor tennis court (Nearby)
  • Rafting (Nearby)
  • Skating rink (Nearby)
  • Skiing
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
Information message

Rooms are available with a balcony and views of the Mont Blanc massif. Call us to book directly!

Hotel location

Mercure Chamonix Centre Hotel

39, rue des Allobroges
74400
chamonix mont blanc
france

Tel: +33450530756

Fax: (+33)4/50535479

Contact email

Check-in from 16h00

Check out up to 12h00

  • By plane

    ANNECY MEYTHET At 85km / 53.13 miles

  • By plane

    GENEVA COINTRIN At 90km / 56.25 miles

  • By plane

    LYON ST EXUPERY At 200km / 125 miles

  • By train

    Chamonix Mont Blanc At 0.03km / 0.02 miles

  • By train

    LES BOSSONS At 4km / 2.49 miles

GPS :45.92217, 6.872667

Our accommodations

Choose from our options of rooms with a balcony and view of Mont Blanc or Le Brévent: a comfortable Standard Room, a Superior Room offering more space with 2 rooms and measuring 323 sq. ft. (30 m²), or a Privilege Room with VIP services: bathrobe, slippers, minibar and Nespresso machine. Enjoy free WIFI, a flat-screen TV, tea and coffee making facilities and a free bottle of water in all our rooms. Family rooms for up to 4 people.

Classic Room with mountain view, balcony and 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with mountain view, balcony, 1 double bed and twin beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room, balcony, view of Mont-Blanc-1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Privilege Room, Mont Blanc view - 1 double bed and twin beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

LA CORDEE

Type of cuisine: Regional

The La Cordée restaurant offers a large selection of regional specialties including fondue, raclette, péla and also themed buffets. It boasts a terrace with views of the Mont Blanc massif and can seat 180 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 4810

Photo non contractuelle / Strictly non binding

In a warm atmosphere, Bar 4810 is a nice relaxing area with an amazing fireplace. Its terrace has an exceptional view on Aiguilles de Chamonix. Lively evenings with aperitifs, with a wide choice of wines and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 165

  • Maximum capacity: 180 people

Find out more

Our guest reviews for
Mercure Chamonix Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,524 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,188 reviews

Overnight stay for party of three

Customer review rating 4.2/5

Ken K. Friends - 09/09/2019 AccorHotels review

We needed an extra nights' accommodation after the UTMB week and booked with Mercure Chamonix Centre because of its central location and affordable pricing. The room was spacious enough to accommodate us and our luggage and the bed and beddings were nice and comfortable. Only complains were the lift and the amenities in the bathroom. The lift was out of order which meant we had to lug our bags up 2 floors, and the soap dispenser in the shower was broken, while there was no soap tray on the wash counter. Points for improvement.

No elevator

TripAdvisor rating 4.0/5

arleneba Family - 07/09/2019 TripAdvisor review

The elevator was not working all the 4 days we stayed. We have a toddler and a pregnant woman and they did not bother to make things more convenient for us. The bfast spread was good. The room was a bit musty. The carpets in corridors need extra cleaning smells old and dusty. Otherwise, location was pretty good smack in chamonix centre butbaway from the noise and near the gare. It would be nice if they offered. More convenient stay for pregnant women and children especially if their service elevators are not working.

Dear customer, your review is duly noted, thank you for sharing it with us. We are sorry to take your mixed feelings into account, and to learn about the disagreement occurred with our elevator issues. Please make sure that we are currently working on these problems. However, you should not have hesitated to ask our team to help you going up to your room, they would have been happy to help you, and will be more vigilant in the future. On a general way, all your remarks are duly noted. Nonetheless, we are glad that you fully appreciated our excellent setting, and we hope that you could enjoyed our beautiful city as much as you wished. We hope to welcome you again, Best regards, Quality Manager

Poor service provided for runners competing in UTMB

Customer review rating 4.2/5

John Couples - 05/09/2019 AccorHotels review

Many runners were put in the facilities across the road where there was no working lift and noisy works being undertaken in the building (floor being broken out in the entrance).

Dear John R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you said, our establishment is currently under construction, we are renovating the entrance of the second building. We are sorry if it disturbed your stay. Feel free to renew your experience, it will be the occasion to win your full satisfaction. Sincerely, Bénédicte M. GUSLUND

one of worst experience staying with Accor group

Customer review rating 4.2/5

Worapong Couples - 05/09/2019 AccorHotels review

The building we stayed was under renovation. I was there for UTMB 2019 and take the opportunity for 3 weeks holidays with several big luggages. and Elevator doesn't work. And if you are a ultra runner, you would understand going up and down the stairs after the race. the smell of the paint,the cleanliness, the light in the room keep blinking, and the phone in the room doesn't work.

Dear Worapong P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Very poor

Customer review rating 4.2/5

Rp Couples - 03/09/2019 AccorHotels review

Booked to stay in the hotel but was put in an annex building across the road which was being refurbished, the lift didn't work and was woken when other rooms flushed the toilets

Dear Russ P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

It was very badd experience and mistake

Customer review rating 4.2/5

Hazza A. Couples - 29/08/2019 AccorHotels review

When I reach to the hotel from the beginning I need the receptionist (His name was (yasir Before I do my reservation through booking.com I went to the reception and I ask for the rooms available for that night but unfortunately he kick me out and another way as he said that's it there is no rooms available and the moment After that I went through booking that come and I booked for 4 nights that time when I do that he get me the baddest Room ever and the hotel with no ACIn that Room. timeI asked him to move me to another Room he said sorry sir we don't have any rooms available I went to another guy trainee he was that time and then he try his best to find me another Room but in the same time Mr. Yasir came back again to me and front of the other guy and shout on him and me and very loudly boy says I said we don't have rooms available now it's like get out from the hotelWe stays that day tell5:00 a.m. with no sleep because of that yasir After that finally we changed their own to another bedroom to sleep for the next 4 hours till the shift will be changed In the morning that exception manager he came to me and tell me the fake story which is have been explained by Mr. Yasyr And he get me better Room and the 2nd night But unfortunately when we finally moved we get another problem which is no Wi-Fi and over all the hotel except the reception that was and problem and the Wi-Fi On day number 3 we get another problem that there is no water over all the hotel so we didn't stay till the 4 day even I do the check out and I lost my money because of that but stay and bar choice that I did ever in my life I think that the issue is not only from the hotel himself or the stuff it's a problem from the management fully of the hotel and I think the full management have to be changed not only the receptionist because of that kind of issue from the day one the it's doesn't mean that something wrong food that reception I hope that my comment will be taken up to consideration

Dear Hazza Mohamed a. Saad, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. After reading your comment, I am just wondering if you might be mixing up hotels ? I have investigated your reservation and I have the following comments : We received your reservation for 2 nights and not 4 on the 19/08 at 22:34 an the check in was made by one of our female receptionists ; Flore. We have no Yasir working in our hotel and we have full WIFI and water in all the hotel ? I can not remember to have discussed with you during your stay, and there has not been a room change on your reservation ? Please let me know if this is a misunderstaning. Sincerely, Bénédicte M. GUSLUND

Great deception

Customer review rating 4.2/5

Josep M. G. Couples - 27/08/2019 AccorHotels review

Too small room and bathroom, no fridge, no bath gel, telephone out of order, only one chair in a double room. We reserved a room with mountain view, but our room had rear courtyards view (of course we could see also mountains, but in Chamonix is impossible don't view them). About breakfast: Toaster was two days out of order (unacceptable in a 4 stars hotel), restocking of food wasn't enaugh. Not enough parking in a city where is very difficult to park. The last day the elevator was out of order. We had to carry our baggage from the third floor.

Dear Josep Maria G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

poor service

TripAdvisor rating 4.0/5

krishnakmv Family - 27/08/2019 TripAdvisor review

staff service is very very very bad and very rude - constructions on the block and it was really nuisance +6012 2027510 if you can call me i will tell you A to Z.. Staff cant even do a simple task - we ask for towels - and i have to walk over to get it - it was raining - this damn staff asking me to go n buy an umbrella and walk over to reception..

Good hotel conveniently located

Customer review rating 4.2/5

Hugh Families - 26/08/2019 AccorHotels review

Easy to find from the station and close to the town and attractions. Comfortable with some unusual decor. Minor problems with room soon put right

Comfortable but not exceptional.

Customer review rating 4.2/5

Mr A. B. Families - 17/08/2019 AccorHotels review

The room was modestly furnished and the bar and reception lacked atmosphere. The lack of atmosphere could be due to the large groups staying at the hotel who appeared to be inclined to keep to themselves. An additional comment I would like to make was upon checking-in I was glad that I clarified the car parking tariff. Which, at 30€ per day, was not justifiable.

Dear Anthony B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

A very good experience

Customer review rating 4.2/5

Anonymous Families - 13/08/2019 AccorHotels review

I had a very good experience, the bed where comfortable, the room clean the staff corporative and the location is excellent.

Appropriate luxury accommodation for the majestic location at the base of Mont Blanc

Customer review rating 4.2/5

Andrea Couples - 07/08/2019 AccorHotels review

The hotel provided a perfect experience, matching the luxury of the Mont Blanc view in Chamonix. The staff was very friendly and accommodating, the very clean room generous, yet cozy, with an amazing bathroom, comfortable bed and a priceless view of the Mont Blanc from the balcony. The hotel is located in a quiet area but just a few steps from the old downtown where all the action is. A very nice and rich breakfast buffet helped to complete the great stay.

Customer review rating 4.2/5

R S. Couples - 07/08/2019 AccorHotels review

Original room we had had a terrible smell that gave us sore throat

Dear Ronald S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

The room was too hot

Customer review rating 4.2/5

D M. Families - 07/08/2019 AccorHotels review

The room was spacious but decor was tired and worn. The duvets were too thick for summer, no air conditioning and we didn't feel safe leaving the window open during the night as we had been given a ground floor room. We were disappointed not to have a fridge in the room either.

Dear Deborah M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Nice Mercure hotel in Chamonix

TripAdvisor rating 4.0/5

X5503JNrobertol Family - 07/08/2019 TripAdvisor review

The hotel is well located next to the train station and the train to Mer de Glace. Very good breakfast. Room is ok, nothing special. Nice balcony with view to the mountains that are facing the Mont Blanc.

Dear Guest, Our deepst thanks for this nice review regarding Hôtel Mercure Chamonix Centre. We are glad to note your stay among us complied with your expectations ! Our team bends over backwards to provide you the best experience. We will be pleased to welcome you, it will be the occasion to win your 5/5. See you soon, Quality Manager

Amazing family stay

TripAdvisor rating 4.0/5

Susan D Family - 02/08/2019 TripAdvisor review

Enjoyed two nights and it was a wonderful experience eight from the time we first walked through the doors. Looking forward to returning next week on our return from our trip to Europe. Staff were very good. Room was amazing.

Dear Guest, Our huge thanks regarding your review about our 4-star establishment, Hôtel Mercure Chamonix Centre. We are really glad that your stay among us fully met your expectations. We bend over backwards to provide you the best experience ! We will be glad to welcome you again on a next trip to France. See you soon, Quality Manager

Good hotel, Awful staff, don't care, unhelpful

Customer review rating 4.2/5

Bob Couples - 01/08/2019 AccorHotels review

Have stayed at this hotel many times over the years but this years experience was awful, Staff cold, unhelpful and simply do not care about customers needs I would go as far to say that the 2 ladies we dealt with do not like like foreigners.

Dear Robert B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

SUPER ENDROIT

Customer review rating 4.2/5

Marc V. O. Couples - 31/07/2019 AccorHotels review

AGREABLEMENT SURPRIS DE LA SITUATION CENTRALE ET DE LA VUE.

Convenient hotel

Customer review rating 4.2/5

Jennifer K. Families - 30/07/2019 AccorHotels review

Hotel is a bit worn and does not have air conditioning. We arrived Chamonix on a hot day of 34 degrees and it was not easy for us to sleep at night. Apart from that, the hotel is conveniently located near to the restaurants and shopping area.

Good room, but no temperature control

Customer review rating 4.2/5

Anonymous Families - 29/07/2019 AccorHotels review

Good room for three. Parking space reserved. Check in good. However, it was a hot night and the room was hot. There was no air con and as we were on the ground floor it was not secure to open the door to the balcony.

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