Hotel - Mercure Chamonix Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Chamonix Centre Hotel

4.0/5 1,095 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 224.00 EUR Non member rate
From 212.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Indoor tennis court  (Nearby)
  • Billiards/Snooker
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Paying)
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/12:00:00
    • Opening hours : Week-end 06:30/12:00:00

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our options of rooms with a balcony and view of Mont Blanc or Le Brévent: a comfortable Standard Room, a Superior Room offering more space with 2 rooms and measuring 323 sq. ft. (30 m²), or a Privilege Room withVIP services: bathrobe, slippers, minibar and Nespresso machine. Enjoy free WIFI, a flat-screen TV, tea and coffee making facilities and a free bottle of water in all our rooms. Family rooms for up to 4 people.

  • 132 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,232 reviews

Our guest reviews for Mercure Chamonix Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,095 reviews
Couples - 08/01/2019 TripAdvisor review
« Good stay at Mercure Chamonix »

Good stay but a bit too pricy for the service and level of confort. It's high season though so high prices are understandable. Overall good stay, clean room and nice view.Just disappointed by the bed: the queen bed was not a real one but 2 twins together... not confortable for a couple, gap in the middle.Bathroom could be better, and refreshed.

Our hotel has responded to the review
Our hotel has responded to the review

Good Evening, Thank you for your comment. I am sorry to read our hotel was not as you expected. I will talk with my team to find a solution in order to improve ourself. I wish to welcome you next time you will come to Chamonix. Best Regards,

Paul W. Couples - 10/12/2018 AccorHotels certified review
« Wonderful position to explore the area and the town »

The breakfast was amazing. The room was very hot and difficult to control the temperature without leaving windows or verandah door open. The type of carpet in the room was a mistake. I was bitten on the arm by some insect which was lurking in the carpet. The rooms didn't appear to be dusted which is a nightmare for anyone with dust mite allergy. But the positioning was perfect fore the town.

Mont B. Solo - 04/12/2018 AccorHotels certified review

Close to city center as the hotel name suggests. Front desk staff were helpful. A lady called Annie, who cleaned my room, left a thank you note to me. That was a nice touch.

Pierre Couples - 03/12/2018 AccorHotels certified review
« Convenient »

Very efficien Location well placed

Victor Couples - 02/12/2018 AccorHotels certified review
« Very good position »

Very good position in Chamonix, near the railway station. Breakfast is basic and is only 4 posibilities to choose from menu if you have halfboard ( I think it's not enough for a "chef" restaurant in a 4 stars hotel). The furniture is weak in the room, and the bathroom is very ancient (the courtain is terrible in bathtub!). The hotel claim 4 stars, but I believe it deserve only 3. For a very short stay is ok (1 day, max 2).

W. Friends - 25/11/2018 AccorHotels certified review
« A well located hotel, a pleasant stay. »

After some initial room problems (room not being ready) our stay was problem free.

D. T. Couples - 22/11/2018 AccorHotels certified review
« Very good »

It was very good

Prakash K. Couples - 16/11/2018 AccorHotels certified review
« Accor advantage a total disaster »

When u know that u are in for maintenance why do u take bookings and then transfer us to another hotel for 3 days and then back to your hotel for the balance 2 nights very well knowing that ur hotel is not equipped to handle guests. Elevator not working. In room phone not working. My wife has an arthritis problem but still we had to get down and climb stairs.

Asrul H. A. Families - 06/11/2018 AccorHotels certified review
« Good customer service! »

I would like to thanks to Mercure Chamonix team on the Superior feel welcome even though they moved me to another hotel but all the arrangements were smooth and great effort that ensuring the feel welcome values by Accor were felt even at different hotel. And appreciate your support that made my holiday in Chamonix were memorable indeed!

Asw Families - 26/10/2018 AccorHotels certified review
« good service, excellent location and room »

good service, excellent location and room

Anonymous Families - 26/10/2018 AccorHotels certified review
« Nice staff, bathrooms are gross! »

I'm a very loyal Accor Hotels traveler, and when we vacationed in Chamonix, this Mercure was our first choice. The lobby experience was great, staff are wonderful. The room was ok, not great. The bathroom was absolutely gross. Lots of black mildew and mold in the shower. This is not up to Mercure standards! The breakfast is typically a treat for our kids, but unfortunately this was also a bad experience. The fruit juices were literally covered in flies. Several stations lacked serving utensils, so people were just using their hands (unsanitary!). I'd love to stay here again when next in Chamonix, but sadly it wasn't a memorable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Bismo Families - 19/10/2018 AccorHotels certified review
« I'm satisfied with the excellent services and surroundings of the hotel »

The room was good for 3 adults and 1 children. Check-in & check-out was fast and easy. Surroundings the hotel is excellent, 2 minutes walk to Chamonix train station, near to supermarkets and cafe, near to cable car to the mountain. Everything was great !

Family - 18/10/2018 TripAdvisor review
« Great experience! »

Good room facilities, clean shower/ toilet, OK coffee maker and small refrigerator, very good surroundings -near to train station, supermarket, cafe and cable cars to the mountain, good views from the room to mountain, fast check-in check-out, overall good experiences!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to share your experience and for this wonderful review. I will be pleased to welcome you for your next stay in Chamonix. With my best regards,

Gib D. Couples - 17/10/2018 AccorHotels certified review
« A nice hotel in a good location. »

Good. We have stayed there before and its a nice place and the guys at the front desk were very helpful.

Anonymous Couples - 16/10/2018 AccorHotels certified review

The hotel needs an upgrade, dark decor, shag rugs in rooms, less than average bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilles G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Chamonix Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bénédicte M. GUSLUND

Jenn Families - 12/10/2018 AccorHotels certified review
« Very enjoyable stay »

Friendly staff, very comfortable room nicely set up, delicious buffet breakfast. Enjoyed everything. We will be back.

Anonymous Families - 07/10/2018 AccorHotels certified review
« Good. »

Location of property was excellent! Room was spacious and clean. A few mold spots above shower and the pillows were a little lumpy. Good selection for breakfast. However, we would definitely come back if we get to this area again.

M Solo - 24/09/2018 AccorHotels certified review
« warm and helpful people »

i stayed for 1 night. check in process was good. room was good. the best part was the warm and helpful folks at the front desk. i asked where i can get a usb cable (mine malfunctioned) and the front desk person lent his usb cable. i missed my bus going out chamonix and the front desk person booked another bus trip. they made me feel welcome and helped me fix my issues and they did it in a professional yet warm manner. thank you!

Family - 16/09/2018 TripAdvisor review
« Perfect place & staff »

Hotel has a perfect location and restaurant.Staff was more than efficient and did everything they could to make us feel comfortable. A special mentioned must be made about Herve, the reception clerk when we arrived!Bar is also amazing and the mountain atmosphere is everywhereSurely recommended

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Thank you for taking the time to post this wonderful review. It is pleasure to discover that Mercure Chamonix Centre has charmed you, by location and staff. I will be pleased to welcome you for your next stay in Chamonix ! With my best regards

Unknown Couples - 12/09/2018 AccorHotels certified review
« Slow Internet-No room dining Service but great lovely Rooms »

The rooms, location, staffs are so nice.. but! internet was totally down. No in room dining. which is a shame for an accor property. they are not critical. we loved it! :)

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 224.00 EUR Non member rate
From 212.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates