Hotel - Mercure Paris Porte de Pantin Hotel
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Mercure Hotel

Mercure Paris Porte de Pantin Hotel

22 Avenue Jean Lolive 
93500  PANTIN
FRANCE

317 reviews
TripAdvisor Rating Based on 317 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Ironing room

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Tennis (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Karting facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12h00-14h00 & 19h00-23h00
    • Opening hours : Week-end 19h00-23h00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the various room categories available: Standard Room with a view of our garden or the Parc de La Villette, or a Suite with a view of the Parc de La Villette.

  • 123 rooms
  • 109 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 823 reviews

Our guest reviews for Mercure Paris Porte de Pantin Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 317 reviews
AccorHotels certified review
Jervis Business - 02/07/2017
« Really good quality accommodation near La Villette. »

All good. Stayed in a suite. A bit disappointed that room service wasn't available (Sunday night). Friendly staff.

AccorHotels certified review
Sonic T. H. Business - 30/06/2017
« Overall good stay with a few things to improve »

I have mistaken this one with the Mercure La Villette, which is nearby. The room was clean and decently arranged. The breakfast is excellent and the lobby/restaurant is pleasant. The parking spaces are wide enough and the rates are competitive for Paris. The staff is very friendly and willing to help. Drawbacks: - The location itself isn't interesting (but safe still ) and the hotel is hard to spot. - The entrance to the parking is very narrow so you have to be careful when you get in and out. - The doors connecting two rooms were not locked so I could access the neighbouring room. Luckily they have been able to relocate me.

AccorHotels certified review
Paul W. Business - 29/06/2017

Breakfast was good, clothes iron was terrible, only one English language television station (CNN). Front desk gave me wrong direction to an important event in Saint Honour, he sent me Saint Denis and I missed my event. Overall customer service was below average.

AccorHotels certified review
Pilar Business - 20/06/2017

Very good

AccorHotels certified review
Paul W. Business - 15/06/2017
« Not as good as other Mercures »

Old bed and lack of choice in restaurant menu. Internal of building has the potential to be a great hotel

AccorHotels certified review
Philippa M. Couples - 26/05/2017
« No airconditioning or room service »

Room unbearably hot, stifling...too hot to sleep even with window open all night. No room service as Friday night.

AccorHotels certified review
Mary A. Solo - 22/05/2017
« Lovely hotel with friendly staff »

The room was clean and comfortable and the staff friendly and helpful

AccorHotels certified review
Anonymous Families - 19/04/2017

Friendly staff. Small rooms rather 3* rating (except the really big TV). Good breakfast buffet

AccorHotels certified review
Anonymous Business - 10/04/2017

Very fine and quite!

AccorHotels certified review
Anonymous Business - 13/03/2017

The hotel seemed to brand new. The rooms were very fresh and clean. The bed was very comfortable. The whole room was very stylish. The staff was very friendly and helpful. The breakfast was delicious! I had no complaints.

AccorHotels certified review
Anonymous Business - 24/02/2017

There was construction on-going while I was at the hotel. I would have appreciated advance notice of the construction so I could decide if I wanted to stay at the hotel or not.

AccorHotels certified review
Anonymous Couples - 06/02/2017

It was a pity the hotel was undergoing restoration but obviously this has to be done but after we arrived we wanted to relax for acouple of hours but the constant sound of drilling meant we couldn't.At night we asked for more milk and sugar for the room coffee but the girl on reception couldn't find any.We would stay again though but when the improvements are completed.

AccorHotels certified review
Anonymous Business - 15/12/2016

very comfortable and the staff we very obliging

AccorHotels certified review
Anonymous Business - 10/12/2016

Good service and reception

AccorHotels certified review
Anonymous Business - 21/11/2016

Poor. No bar, only one lift working, car park barrier not working correctly, fire alarm went off and when exiting the building, no staff members giving anyone information - in fact, when the fire alarm was going off, the staff were continuing to work as normal, checking guests out, serving breakfast etc. Lights in room not working correctly, half of the TV channels were inoperable

AccorHotels certified review
Anonymous Solo - 05/11/2016

Lovely, helpful staff, having to deal with problems like the water being cut off, and heating which didn't work

AccorHotels certified review
Anonymous Business - 24/10/2016

The bad was comfortable and the breakfast was excellent.

AccorHotels certified review
Anonymous Solo - 24/10/2016

Excellent

AccorHotels certified review
Anonymous Business - 19/10/2016

The experience was mixed. As I arrived late, I phoned in advance from Roissy to enquire until what time the restaurant was open - I was told 22h30. I arrived at about 22h10 and reception again confirmed 22h30. After dropping my bag in my room, I went to the restaurant and was told it closes at 22h00. The reception and the restaurant are situated about 5 metres from each other, no excuse for such poor communication. At least the 'snack bar' was open - this meant a choice between a caesar salad and a club sandwich - I chose the latter which was poor. The staff were friendly and obliging. The room was clean and comfortable, some of the furnishings are quite old. But the noise insulation is poor and I was woken early by sounds from adjoining rooms.

AccorHotels certified review
Anonymous Business - 05/10/2016

The staff at the main desk were very helpful and welcoming. I found the café staff slightly rude. The room was fine.

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