Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

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4.0/5 3,442 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 8,642 reviews

Our guest reviews for Novotel Canberra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,442 reviews
AccorHotels certified review
Anonymous Business - 19/05/2018
« Good »

Room was great.

AccorHotels certified review
Anonymous Couples - 19/05/2018
« Friendly reception. Good breakfast. »

Would have preferred to have been offered cheaper car parking. The cost of $20 is not reasonable.

AccorHotels certified review
Jamie Business - 19/05/2018
« Great spot, good service, value for money »

Great

AccorHotels certified review
Gavin D. Business - 19/05/2018
« Efficient but dated hotel »

Functional but the general feeling of the hotel is pretty tired. Lifts a bit slow and small. Room ok but old fashioned styling.

AccorHotels certified review
Anonymous Business - 19/05/2018
« clean, comfortable and convenient »

The experience was good, however when I interact with the front desk, I see so much improvement required to nail customer service excellence.

AccorHotels certified review
Jo Solo - 19/05/2018
« A great location »

Just in town for two days. Loved the location to go out to find great restaurants of an evening

AccorHotels certified review
Ravi N. Business - 19/05/2018
« Everything was as expected from checking in to checking out. »

Everything was as expected from checking in to checking out. The room was warm and comfortable, the internet worked without any interruptions. excellent breakfast to start the day. At the check out counter the person in-charge gave me a couple of bottles of water. It was a special touch and something I considered very thoughtful.

AccorHotels certified review
Leanne Business - 19/05/2018
« Great stay »

Great location. Comfortable bed and very clean

AccorHotels certified review
Frank C. Business - 18/05/2018

Was a pleasant 1 night stay.

AccorHotels certified review
Kylie L. Couples - 18/05/2018

Room was great people great but meal was terrible in restaurant service was as bad only in restaurant people in bar very nice

AccorHotels certified review
Shane Families - 18/05/2018
« Everything was how i expected »

very happy with mt stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Beath Assistant Manager

AccorHotels certified review
Mrs L. D. Friends - 18/05/2018
« Greeting from staff was exceptional and any questions I had were answered with patience and clarity. »

Thanks for a wonderful stay. My friend and I were made to feel very welcome and staff were more than happy to assist with any requests or questions. The Novotel was in close proximity to our chosen destination. The only comment I have is that the bathroom was very outdated and in need of refurbishment.

AccorHotels certified review
N/a Business - 18/05/2018
« Room was ok. Although deodoriser used in the room was too strong. »

The room was adequate. It was clean and comfortable other than the strong deodorizer which gave me a headache.

AccorHotels certified review
Charlie Business - 18/05/2018
« Unorganised »

Rooms were ok, but small. Room wasn't ready twice in a row after being told to come back and the room would be ready. I didn't get the room that I paid for, and my accor membership wasn't used or added. My company and employees stay here often, and this isn't the normal experience at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have noticed that your membership is attached to your previous booking and will ensure it is attached for all future bookings. Your booking has come through an agency and usually they do not attach memberships but I will ensure this is not a reoccurring problem. Your reservation also came through to our system as a Standard King Room, which is the room you occupied. I will put a note on your profile that you would prefer a more spacious room, which we will try to allocate you for your future stays if available. I apologise for the delay in your room being available to check in, in future we will be sure to assign you an early room to avoid delay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kate Beath Assistant Manager

AccorHotels certified review
Tim Business - 18/05/2018
« Professional, polite and accomodating staff »

Good - easy check in and check out. Rooms clean

AccorHotels certified review
Belinda B. Families - 18/05/2018
« Good »

Ok

AccorHotels certified review
Trevor S. Business - 18/05/2018
« Very Good Room »

The room was very good. The dinner restaurant was very good. Breakfast was extremely poor in both offering and quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor, Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kate Beath Assistant Manager

AccorHotels certified review
Anonymous Solo - 18/05/2018
« Comfortable and pleasant experience »

Helpful staff, quick check in, comfortable stay.

AccorHotels certified review
Anonymous Couples - 16/05/2018

Comfortable & usual good Novotel service we experience each time we stay.

AccorHotels certified review
Leonid Couples - 16/05/2018
« Great service, perfect location, excellent facility. »

My family and I have really enjoyed the weekend in Novotel Canberra at the beginning of winter. The service was great, as usual. Perfectly central location of the hotel saved time and money for interstate travellers. The building is not new but well maintained and nicely decorated. Altogether, it's always a delight to stay in and entertain guests in Novotel Canberra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonid, We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kate Beath Assistant Manager

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