Hotel - Novotel Canberra
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Novotel Hotel

Novotel Canberra Hotel

65 Northbourne Avenue 
2600  CANBERRA
AUSTRALIA

3,242 reviews
TripAdvisor Rating Based on 3,242 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 6,485 reviews

Our guest reviews for Novotel Canberra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,242 reviews
AccorHotels certified review
Sam Families - 24/07/2017

The room was dusty with food from previous guests still on the floor next to our bed. Middle window was broken and unable to be secured making the room freezing. Heating in the room was substandard no extra blankets.. and the ridiculous parking set up made accessing our own car feel like a hostage situation.

AccorHotels certified review
Michael M. Business - 24/07/2017
« COmfortable stay - nice size room »

The room itself was comfortable. The Bathroom was for wheelchair access which in itself was ok but I was surprised at getting allocated a room with this facility. The lighting in the bathroom was really poor. Ok for me having a shave but if I had my wife she would have complained about the poor lighting for makeup etc. Room service was good and the quality of the meal was also very good. Good gym facilities.

AccorHotels certified review
Kerrie W. Business - 24/07/2017
« very comfortable, no complaints at all »

I was only there for one night, but it was very comfortable and pleasant, thanks heaps.

AccorHotels certified review
Ian Business - 24/07/2017
« Good »

+ Staff very helpful, Room large and comfortable ~ Finding the car Parking at rear was initially challenging. - Whilst looking good the cooked Buffet Breakfast was not hot.

AccorHotels certified review
Irena Families - 24/07/2017
« Nice family weekend getaway  »

Hassle free, nice and clean facilities and decent choice of food for buffet breakfast.

AccorHotels certified review
Geoff Families - 24/07/2017
« double charged »

The stay was excellent as always but I was charged double. I had an amount held on my credit card to cover the amount of my stay but instead of using this amount they charged the amount again and then it took a week for then to credit it back meanwhile I am being charged interest on the amount in my credit card

AccorHotels certified review
Clair Families - 23/07/2017
« Extremely uncomfortable  »

Arriving was difficult to park and then discovering we had to pay for parking was not ideal. Room was pleasant but the bed was extremely uncomfortable and doona was horrible to sleep under. It didn't breathei myself and my other 3 members of my family hardly got any sleep. It was in a great spot within Canberra city but comfort wize I wouldn't recommend

AccorHotels certified review
Anonymous Business - 23/07/2017
« An ok experience. A fall below expectations considering it is 4.5 star in the capital of Australia.  »

The staff a brilliant and well trained. Very approachable and willing to help. The cleanliness of the room was an entirely different matter and shower. Finger marks on the doors. Hairs in the bathrooom. Mould in the shower. Random dirty spots on the walls. Dirty curtains. Very below standard in the hygiene department. Breakfast had powdered scrambled eggs. What a joke for a 4.5 star hotel. Completely embarrassing.

AccorHotels certified review
Anonymous Couples - 23/07/2017
« good  »

it was really nice other than the fire alarm waking us up in early hours of the morning but we understand things like that happen

AccorHotels certified review
Jack Families - 23/07/2017
« Good  »

Good - practical accommodation with good break fast and amenities

AccorHotels certified review
Andrew Business - 23/07/2017
« Satisfied but shower pressure could be better »

Staff were professional and friendly. Hotel gym was clean and surprisingly well stocked. Free weights were great to see. Housekeeping was great. All in all, a great hotel experience. My only negative would be that the shower pressure is annoyingly inconsistent.

AccorHotels certified review
John W. Business - 23/07/2017
« The Novotel Canberra is the only Hotel I choose when I do business in Canberra. Great service, great central locati »

Front desk staff always efficient, fast and freindy. Reservation staff are absolutely brilliant, and I can't thank enough for their personal attention to me needs. Faultless! Room service staff led by Jay, are always professional , friendly, prompt and effecient - again , I can't thank them enough for looking after me. Ps love the new bar and Restaurant!!

AccorHotels certified review
Roger Couples - 23/07/2017
« Good location  »

Very happy with the overall experience. The only downside was the very tight underground parking.

AccorHotels certified review
Jenny Solo - 23/07/2017

Everyone was so helpful

AccorHotels certified review
Peter T. Business - 22/07/2017
« Extremely Freindly and helpful staff »

It was my first visit to the Novatel in Canberra, I normally stop at the Crowne Plaza. I was plesently surprised how spacious the rooms were and professionalism of the staff. I will be staying again when next in Canberra.

AccorHotels certified review
Peter B. Business - 22/07/2017
« Staff are always friendly and helpful »

The hallways to the rooms are looking very uncared for....

AccorHotels certified review
Mohammad A. Business - 22/07/2017
« Great Staff members Specially Front office and F& B  »

Great experience, Staff members Specially Front office and F& B , Special Thanks for Assistance Manager Ashleigh, helped me all of my requirements, Night team (can't remember the girl name lovely night auditor ) very helpful, and Food & Beverage young man Yad,

AccorHotels certified review
Jacqueline L. Families - 21/07/2017
« reliable clean good customer service »

it is always a pleasure to stay at the Novotel again did not disappoint, staff responded quickly when needs were expressed. Slow response when requested pillows at night, my daughter had nearly fallen asleep. mostly great service. the morning breakfast was really over busy, customers were clearing own tables and trying to seat themselves. We had to sit separately to get a seat and waited a long time for a coffee. I have also had this experience before at Novotel, including the last time I stayed where the wait was unreasonable for food at the restaurant. I am surprised given Novotel is a four star hotel and given it clearly has happened before in peak times, that some process has not been put in place to ensure people are not waiting. For example giving people a coffee in the lounge area but not letting them in until a table was ready for them and already cleared and re set?

AccorHotels certified review
Anonymous Business - 21/07/2017
« Quiet »

Bed was nice, room was spacious. i enjoyed by stay in canberra.

AccorHotels certified review
Anonymous Business - 21/07/2017
« Mrs »

Very good experience but I'm never very impressed with the food in the restaurant - dinner or breakfast. Most other Novotels I have stayed it have better restaurants.

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