Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

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4.0/5 3,407 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 139.00 AUD Non member rate
From 139.00 AUD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 8,152 reviews

Our guest reviews for Novotel Canberra

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,407 reviews
AccorHotels certified review
Michelle K. Business - 15/03/2018
« My bosses were very happy with their stay. »

Everything was very satifactory - staff friendly, assistance when required - obtained. One boss loves the pool

AccorHotels certified review
Jim K. Couples - 15/03/2018
« Overnight stop on the way to Sydney. »

Usual top quality service. We particularly appreciated the personal attention from Drew. He recalled my name and made top quality Irish Coffee which we always have on any stopovers at motels.

AccorHotels certified review
Nh Business - 14/03/2018

Room and room service excellent. Conference facilities were cramped, IT (projection from laptop onto screen) was terrible first day (two day conference) and assistance not available until lunch time.

AccorHotels certified review
Tim W. Business - 14/03/2018
« Clean comfortable and large room »

Bar had very friendly staff who made you feel very welcome and room service was speedy and again friendly. Only issue was being charged $20 for car parking when my company had asked 3 times and been informed the rate included car parking. I did read website but it was only upon arrival I knew you had a pool which would have used if had swimming gear

AccorHotels certified review
Rebecca Families - 14/03/2018
« Wonderful »

Was wonderful but we were in the suite as there was no other rooms the the sofa bed was not real comfortable

AccorHotels certified review
Garry M. Couples - 14/03/2018
« Central Location, very pleasant stay »

We enjoyed being close to shops and activities around Civic. Pleasant staff, very relaxing stay.

AccorHotels certified review
Susan Couples - 14/03/2018
« Always a good place to stay »

Good position, nice room, comfortable bed, a walk in shower. All we needed for a two night dtay in Canberra. Pleasant staff. Mediocre breakfast but what one expects at a buffet breakfast in a hotel. Dinnet good.

AccorHotels certified review
??why W. Y. A. I. T. I. A. R. S. Families - 14/03/2018
« Fine »

My ratings would have been much better in this survey if the experience hadn't been over-shadowed by the (unexpected) charge of $180 for 2 breakfasts for 2 adults & I child! There was nowhere I was made aware of where the charge for breakfast was made visible(?) I think I recall an upgrade option when booking that had a value of far less than $30 per person! Breakfast ended-up costing 60% as much as the accommodation charge!! Not good guys!!!!

AccorHotels certified review
Geoff M. Friends - 13/03/2018
« Everything was as expected, clean& comfortable. »


AccorHotels certified review
Kristina C. Families - 13/03/2018
« Restaurant experience and treatment of customers »

My son and I stayed at the Novotel Canberra and chose to eat dinner at their restaurant First Edition the night before a Special Olympics event at Government House. It was meant to be a real treat for Max. We ordered ribs which he loves, and specifically chose the classic sauce, not the spicy option because he can't tolerate spicy food. He is autistic and has a lot of sensory issues. When he took his first mouthful and pulled a face and went for the water, I tasted it and it was very spicy. On bringing this to the managers attention and explaining the problem, he came back with the same contents on a different plate with a squirt of BBQ sauce over the top!! Max struggled through another few mouthfuls, but couldn't eat it because the Jalapeno they had covered it with had infiltrated the meat. On leaving, I expressed my extreme disappointment at how they had managed the situation. No offer of an alternative dish, no apology, basically the manager couldn't give a toss and all the waitress would say is that she just works there! Amazingly slack customer care, completely unworthy of either novotel or Accor. I really walked away angry and disappointed, and my son walked away hungry. I will never stay or eat here again, and you can be sure I will spread the word about how they treat their customers. If you advertise classic versus spicy, don't make both spicy and treat your customers with some consideration, particularly when they have a disability!

AccorHotels certified review
Geoff G. Business - 13/03/2018

Was ok. Was disappointed with my dinner I found out by looking at my online bank statement that they charged me for bar fridge alcohol that I did not use without even contacting me. Just took it out of my account. I was furious. I did contact a manager. Not happy

AccorHotels certified review
Anonymous Couples - 13/03/2018
« Pleasant stay convenient location »

We had previously stayed at the hotel and were pleasantly surprised how good our overall stay was so decided to book again. Unfortunately our second stay did live up to our first stay. Room keys rarely worked in the lift, our room was not made up albeit we slept in and did not vacate our room until late but as instructed by housekeeping we let reception know that our room had been vacated and could be made up. When we arrived back at the hotel that evening we let reception know that our room had not been made up even thought we had advised them and asked for clean towels, coffee and tea.

AccorHotels certified review
Jenny C. Families - 13/03/2018
« Pleasant experience, good location »

The only fault I have is the food in your restaurant menu. Not enough choice and unusual food that doesn’t always cater to the majority of people. Duck is not something that should be on a very limited menu! A basic steak is a more suitable option

AccorHotels certified review
Bob Families - 13/03/2018
« Had a free night to use. »

Pleasurably. Very accommodating.

AccorHotels certified review
Curtis M. Couples - 13/03/2018
« very good »

Liked the pool and was pleased to be upgraded.

AccorHotels certified review
Melanie Families - 13/03/2018
« Pleasant »

We were only there for one night. The staff were very lovely and friendly and made us feel very welcome. The room was nice and clean but also very dated. Air com was good, not over powering and shower pressure was awesome. Hotel in general is in dire need of a refit however as carpets badly stained in hallways and decor outdated.

AccorHotels certified review
Kristy Families - 13/03/2018
« Good »

My experience was good, the room was a bit disappointing though, not a lot of space and the set out with the bathroom sink outside the bathroom made the room squishy.

AccorHotels certified review
Andrew Couples - 13/03/2018
« Weekend Break »

A great stay in a fantastic location. Staff very friendly and provided helpful advice. Rooms were clean and large.

AccorHotels certified review
Katie M. Families - 13/03/2018
« Lovely stay »

Staff were all so friendly - we loved the convenient parking experience - the rooms were clean (although the bathrooms felt tired)

AccorHotels certified review
Vlad Couples - 13/03/2018
« Great Location »

Great location, and great amenities!

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