Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

4.0/5 3,557 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 10,285 reviews

Our guest reviews for Novotel Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,557 reviews
Anonymous Families - 15/11/2018 AccorHotels certified review
« It was OK - the hotel is in a great spot, within walking distance to Canberra CBD »

Our room was clean & spacious. I had pre-checked in online but I'm not sure it was quicker than normal check in. Parking was easy, valets were very friendly. Later in the afternoon/evening, we realised that we had left an item in our car & we needed to retrieve it but our car had been moved to the overflow carpark and the staff member had left for the day with the key for this facility. We had dinner reservations & were promised phone call once the key had been returned. We got the phone call (2 actually - one to our room, when the manager knew we were out & then a 2nd call to the mobile number on record at the hotel, not to the one we had given the manager!). Long story short, we were able to retrieve what we needed but not without a bit of angst! Lesson....don't let staff go home with keys that may be needed prior to them returning for their next shift. Breakfast the next day was lovely.

Helen Families - 15/11/2018 AccorHotels certified review
« Not experience staff and not baby friendly »

Poor

Kaye Couples - 15/11/2018 AccorHotels certified review
« Location was great, good to see renovations happening. »

Room size was great, bed comfy but looking tired. Menu small in dining room but was cooked nicely. Limited fruit options at Breakfast buffet and what was there didn't look fresh or appetising.

Anonymous Business - 14/11/2018 AccorHotels certified review
« Terrible room »

I got given a room on the first floor, which had a bathroom that looked like a hospital one, also, I had to go through a bunch of people in conferences to get to my room. Every time I opened the room door, if the bathroom room was opened, I would hit myself in the face and the room door would stop by the bathroom door.

Brennan K. Business - 14/11/2018 AccorHotels certified review
« Very disappointing »

We have stayed at this hotel many many times over the years and it has progressively become more disappointing after each stay. Breakfast: butter ran out on the Monday morning; only two selections of bread; staff very slack. Dinner: For an international hotel in the Accor Group the meal was very disappointing. Housekeeping: On the second day - no bathmat; no face washers; no hand towels. The foyer carpet on the 3rd floor was in one word, disgusting.

Mark Business - 14/11/2018 AccorHotels certified review
« Pleasant stay, in an adequate if a little unconventional room. »

Clean, quiet, good location, great breakfast and friendly staff

Michelle Families - 14/11/2018 AccorHotels certified review
« Weekend Stat »

Good location. Your signs in the lifts indicated you were updating carpet and other locations in hotel which I would conquer needs updating. The staff were friendly however small things like printing new menus with food stain on them and small attention to detail like bath mats were actually a hand towel we booked for 3 and no bed made up for my daughter or a towel goes a long way as small little things make you feel welcomed rather than calling and asking when you get into the room

Ron L. Couples - 14/11/2018 AccorHotels certified review
« The complete package »

The staff were very helpful and greeted us with a smile and a cheer. As usual the kitchen was at the top of its game.

Nicolene R. Couples - 14/11/2018 AccorHotels certified review
« Dr R »

The experience has been pleasant, staff at reception very attentive and helpful. Breakfast variety a little scarce and perhaps beed to be brought on par with hotels of the same grading.

Anonymous Friends - 14/11/2018 AccorHotels certified review

A very short stay but was a pleasant experience

Georgia L. Couples - 13/11/2018 AccorHotels certified review
« Weekend away »

I had called Novotel in a panic, the hotel I had booked in Canberra had given me horrible customer service and left me in tears. The man I spoke to in reservations at Novotel was so kind, saying he could get me a room ASAP. Within 10 minutes of arriving, he had called to double check everything was ok, and a bottle of wine arrived at the door. I feel like Novotel went above and beyond to ensure my weekend got 100% better from the horrible way it had stated at the other hotel. Service was impeccable and the young man at the service desk was very helpful when we asked for a late checkout on the Sunday. All the staff were extremely polite and caring for the whole weekend.

Andrew L. Couples - 13/11/2018 AccorHotels certified review
« Very average »

Very average

Nigel R. Business - 13/11/2018 AccorHotels certified review
« Short pleasant stay for the tradie away! »

After a 13 hour working day it was pleasant To come to a clean well presented room! I have stayed there Numerous times and will continue to do so.

Bill Couples - 13/11/2018 AccorHotels certified review
« great couple of days »

Fast efficient front desk service and a clean and tidy room , just what we expected, thank you.

Anonymous Solo - 13/11/2018 AccorHotels certified review
« Great location Rooms need a refurb »

Hotel is in a great location. The bed is fantastic but the room and the bathrooms need a refurbishment they are looking a little old and tired

Anonymous Families - 13/11/2018 AccorHotels certified review
« Room was extremely disappointing for the cost »

I was very disappointed with the quality of room, the high cost, the front desk staff couldn’t help us use our points so another staff had to called in but then there was technical issues. I also felt the front staff were not professionally presented. Unless things change it will be the last time my family will stay here.

Michelle Business - 13/11/2018 AccorHotels certified review
« Room was comfortable, quiet and spacious. »

I was delighted to have a bath available on this occasion, and was very happy with the size of my room. My key need in accommodation for work travel is convenience, which this hotel certainly was. Staff were pleasant and accommodating. Checkout was also quick, which I appreciate.

Anonymous Families - 13/11/2018 AccorHotels certified review
« love staying here »

the staff are always friendly and make us feel welcome. No request is too difficult

Bob T. Families - 13/11/2018 AccorHotels certified review
« Staff were helpful, the room was clean and the breakfast was enjoyable, overall I enjoyed our stay »

Overall good,

Couples - 13/11/2018 TripAdvisor review
« Central to everything »

Location is great, good sized rooms. Going through a refurb which is needed. Canberra has extensive roadworks at the moment which limits some dining options. Staff were friendly and helpful. Dining menu limited but tasty.

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