Hotel - Novotel Canberra
Novotel Hotel Novotel Hotel

Novotel Canberra Hotel

4.0/5 3,502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 9,328 reviews

Our guest reviews for Novotel Canberra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,502 reviews
Barry Solo - 11/08/2018 AccorHotels certified review
« Friendly and comfortable »

Friendly staff especially valet parking attendant and reception Had the apartment hence more than spacious Bathroom spotless and room especially bed, very comfortable Next time love to stay longer Thank you

Mel Families - 11/08/2018 AccorHotels certified review
« Average »

Room ok, comfortable with an intresting layout. Food in the restaurant inconsistent and not up to standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa B., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra

Anonymous Business - 11/08/2018 AccorHotels certified review
« Everything was fine »

Uneventful but uninspiring. I asked twice for someone to look up my Accor hotels membership number because I didn't have my card with me, but it didn't happen. Points still aren't credited. Card is 30…5368 if anyone is interested in sorting it out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erica W., We very much appreciate your comments regarding your stay at the Novotel Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have also credited your points for incidentals on your booking with us as your accommodation was pre-paid by your company. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra

Geoffrey P. Couples - 11/08/2018 AccorHotels certified review
« For an Accor Novatel we were fairly disappointed - especially in a City like Canberra »

The Motel appeared as an outdated building attempting to provide a reasonable/ modern service , but 'tripped up' in several areas. Among shortfalls for Accor standard included * phone handset was out of charge * phoned reception three times and each time rang out * asked at reception for a map of Canberra and/or the region and was told they had nothing and suggested I go on google * a short cord on the electric jug required a delicate , and dangerous, balancing on a narrow ledge of the basin. * stubbed my toes twice on the uneven floor bathroom entry * no room service for breakfast * the solid steel bed frame jutted out approx. 15 centimetres beyond the mattress and the narrow gap between the cupboard and the bed end was very narrow - I 'ouched' my shins more than once * interesting design configuration having the washroom in the middle of the room *etc All this sounds like a grumpy old couple, but it was definitely the most inferior experience we have had over many years in LEClub accommodation- and we probably had reasonably high expectations in the nations Capital.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwenneth P., Thank you for taking the time to tell us about your experience at the Novotel Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We offer maps at reception at any time as well as room service breakfast which should be a door hanger that you put out that the hotel will collect and make for your desired time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ashley Jensen Assistant Manager Novotel Canberra

Wendy T. Families - 11/08/2018 AccorHotels certified review
« Enjoyable family stay in Canberra »

We and other members of our family stayed in self catering rooms while attending a lecture at ANU university nearby. The accommodation worked really well.

Janice M. Families - 11/08/2018 AccorHotels certified review
« Great place to stay! »

On a trip from England to visit my cousin in Canberra- the hotel was centrally based warm and comfortable.

Darrell S. Couples - 11/08/2018 AccorHotels certified review
« The staff were amazing »

they provided a late checkout of 3pm. thank you very much

Joanne J. Couples - 11/08/2018 AccorHotels certified review
« Always feel welcome »

Being an Accor menber is worth it for the value and service we receive.

Anonymous Business - 11/08/2018 AccorHotels certified review
« Clean and comfortable. »

I thought the facilities were excellent. Room was clean, bed was comfortable. The food selection could expand and be more appealing.

Steve Business - 11/08/2018 AccorHotels certified review

It was appropriate for my stay.

Darren Business - 11/08/2018 AccorHotels certified review
« Clean rooms, good service and great facilities. »

I keep returning for the friendly service. I particularly enjoy the gym and pool facilities during my stays.

Edward S. Solo - 11/08/2018 AccorHotels certified review
« Professional and courteous »

Staying here is always great. The staff are always friendly and professional with high dress standards at all times. The staff go out of their way to make you feel comfortable.

Anonymous Families - 11/08/2018 AccorHotels certified review
« Comfortable and relaxed stay. »

Comfortable and clean room with everything I needed. Loved the shower heads and water pressure and the large towels. Great bar/eating area, very comfortable setting. Thank you.

Steve O. Couples - 11/08/2018 AccorHotels certified review
« Good »

Good room, and fixtures, clean, comfy bed, great aircon, quiet setting. GREAT breakfast! Great value. Oddities though were bathroom sink in entry, older comms console, no computer link in Dining room causeing overcharge on bill. Computer use in Lobby not prioritised or clear on entry.

Nicole Families - 11/08/2018 AccorHotels certified review
« Wonderful »

We were unfortunately in Canberra for not the best of reasons, the staff made myself and my children feel so special which made a crappy situation into something so lovely!

Anonymous Business - 11/08/2018 AccorHotels certified review
« Friendly no issues »

Fine

Sandy Couples - 11/08/2018 AccorHotels certified review
« Overnight stay catching up with our son »

Another good stay with no issues

Bridget B. Families - 08/08/2018 AccorHotels certified review
« Convenient, clean and good location »

We stayed at the Novotel Canberra for one night following a short-visit to attend a funeral. The reception staff and hospital staff at breakfast the next morning were, without exception, well-presented, courteous, polite and helpful.

Couples - 08/08/2018 TripAdvisor review
« Canberra Short Stay »

We had a quick stay at the Canberra Novotel between trips and came away well rested. Great spot and very helpful staff. We were concerned at the state of the corridors but the rooms were fine - with good beds and nice amenities. The bar was inviting and the bar staff very helpful.

Terence Families - 07/08/2018 AccorHotels certified review
« Great location, good stay. Parking experience was a little surprising. »

Room, pool and breakfast were nice. The onsite parking was incredibly small and tight. I requested an in and out ticket, and when I came back late at night the parking was 100% full. There were three other cars in there in the same position. When I asked reception, they said to just leave the car anywhere in the car park. I wasn't too upset with this, but another guest was checking in at the same time and was not happy with the situation and the night manager didn't really treat that guest very well.

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