Hotel - ibis Stevenage Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Stevenage Centre Hotel

3.5/5 554 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 41.00 GBP Non member rate
From 38.95 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

  • 98 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 1,333 reviews

Our guest reviews for ibis Stevenage Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 554 reviews
Irg Solo - 11/10/2018 AccorHotels certified review

Apologies for not completing the survey sooner: I was waiting to see whether the points for my stay would appear on my account. (They haven't - just the two nights and 0 points!) That apart the stay was perfectly pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. I will certainly look into the points and ensure they are added for you. I am not sure why they did not automatically go on, but I will endeavor to sort this. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Esme F. Friends - 10/10/2018 AccorHotels certified review
« Very efficient & fast front desk service. »

Clean & comfortable room but unfortunately didn’t get to spend the night as planned due to a change of itinerary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esme F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rachael H. Solo - 09/10/2018 AccorHotels certified review
« Convenient but basic »

Good points - staff were friendly and helpful - room was a good size - nice and clean Bad points - shower pressure seriously insufficient - bed was two singles pushed together eliminating the option to sleep in the middle - no hotel information pack in room NB: Others on the floor were clearly smoking in their rooms. I was in room 219 on the 6th floor. I had to walk the entire corridor to reach the lifts. The corridor stank of cigarette smoke. Being on the 6th floor rules can easily be broken as you are far away from hotel staff. It is also the floor on which you are most likely to get trapped should a fire begin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachael H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

gilliannicholas Solo travel - 09/10/2018 TripAdvisor review
« Stevenage »

Clean and comfortable. Pleasant staff. 5minutes walk from Stevenage railway station. Restaurant and breakfast on site but plenty of eateries on the other side of the railway station. Plenty of shops around the hotel.

L A. Business - 07/10/2018 AccorHotels certified review
« Ok »

Room decor was worn and tatty,two single beds coupled together with a big ridge in the middle made an uncomfortable sleep. Bedding was clean plenty of towels and a good breakfast. I feel the overall room appearance could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke A., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anon Solo - 07/10/2018 AccorHotels certified review
« Unexpectedly pleasant! »

Never stayed at an Ibis hotel before and was a bit dubious as was very cheap. Needn’t have worried as although very basic reception area, the room was great. Comfortable bed and clean. Breakfast was lovely, though the diner/bar was only open for breakfast which was NOT as advertised. Overall great value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wendy l., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andrew Couples - 04/10/2018 AccorHotels certified review
« Excellent Customer Service »

Uninterrupted relaxed stay. All needs were provided and the massive and comfortable bed was definitely a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sarah Couples - 03/10/2018 AccorHotels certified review
« A good experience »

Clean, efficient, quiet, well placed for station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry D., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ian R. Couples - 30/09/2018 AccorHotels certified review
« Mr r. »

Excellent as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear ian r., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Caroline C. Families - 29/09/2018 AccorHotels certified review
« All staff completely helpful and courteous, including the housekeeping staff which went beyond their duty. »

Hotel reception- 10 out of 10. Plenty of hot water and towels when needed. Very accommodating hotel. Beds very comfortable. I would recommend this hotel to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alan S. Couples - 26/09/2018 AccorHotels certified review
« Excellent First class. »

The receptionist was so good and helpful. The room was superb. The breakfast was top rate, the lady was so lovely and helpful. Overall you will be hard pressed to find better value for your money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bd I. Business - 26/09/2018 AccorHotels certified review
« Pleasant stay at Ibis Stevenage »

Brief business trip - everything as expected and all positive and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 26/09/2018 AccorHotels certified review
« Very good »

Very good and comfortable and staff very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 25/09/2018 AccorHotels certified review
« Not great »

not all that clean there was a ledge between the shower and the sink andvut was coated in dust dating back to when the hotels was built in the 1970s

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria T., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ken Friends - 23/09/2018 AccorHotels certified review
« A lovely time »

My wife and I had very enjoyable experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken I., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Deputy Manager

David G. Business - 23/09/2018 AccorHotels certified review
« Convenient location »

Overall the hotel is adequate, albeit in need of a little TLC in certain areas. The fire doors on the 3rd floor when closed do not form a fire barrier as they do not meet correctly. Should there be a fire they would not prevent the spread of smoke and fire. The soffit in the corridor has a number of access holes cut in the plasterboard which not only look unsightly but compromises fire compartmentation. In the lift lobby, bedding to be laundered is stored in large wheeled containers, most unsightly and less than acceptable. Both lifts appear to be well past their best and sadly are in need of refurbishment. I am a corporate user with a large International company, my speciality being construction having significant experience within the hotel market. I hope my comments are appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. Thank you for your feedback, we will certainly look into your comments and action what is needed, we are waiting for some investment to improve the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 22/09/2018 AccorHotels certified review
« Too noisy »

Noise from the function room kept me awake late into the night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin K., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely,

Anonymous Couples - 20/09/2018 AccorHotels certified review
« The receptionists were very welcoming, and very helpful. »

We only stayed for one night, and were quite satisfied with all arrangements. The problem with having no parking space AT the hotel was soon resolved by talking to the very helpful receptionists who explained the procedure of parking in the nearby shopping centre, but we had to pay £4.50 for the privilege. The lady in the restaurant was good at her job, and very pleasant. The lifts need attention because they're noisy and rattle a bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William b., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Deputy Manager

Priyank Solo - 20/09/2018 AccorHotels certified review
« Cant Recommend or complain over a night stay »

The bed and rooms are really small and the worst part is when you find a spring in the bed out of place. The night was a struggle because of bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priyank T., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Sebastian Wolski Deputy Manager

Fc Business - 17/09/2018 AccorHotels certified review
« Comfort and Value for money »

I know the hotel since years, Rooms are spacious and double bed is comfortable, the shower are renewed and large enough with proper lights. TV is small but I miss more international channels. The breakfast is good and complete, although cold pancakes are not the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Deputy Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 41.00 GBP Non member rate
From 38.95 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates