Hotel - ibis Stevenage Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Stevenage Centre Hotel

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3.5/5 532 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 0  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available  (Nearby)
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Hotel location

Our rooms

  • 98 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,184 reviews

Our guest reviews for ibis Stevenage Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 532 reviews
AccorHotels certified review
Fc Business - 13/04/2018
« Comfortable for business trip »

The hotel is quiet comfortable, it is centrally located near the station and supermarket and it has a parking nearby (pay parking). Room is good, shower is large and heating system is responsive however a bit noisy. The English breakfast is pretty good and staff is friendly. The wifi works good but TV channels are a bit limited to UK only. The bed is comfortable however cleaning under the bed is not performed often (dusty).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico Chiusano, We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Helen S. Couples - 13/04/2018
« disappointing »

I was most disappointed at the room standard. The Heating didn't work, skirting board was off the walls, plaster was coming off the walls and it was too cold to even shower. there was a spring broken in the mattress.

AccorHotels certified review
Jt Solo - 10/04/2018
« Fairly good stay »

Very disappointed that the bar was not open on either of the nights I was there. The hotel is tattier each time I visit. Paint peeling off around the windows, radiators that hardly work and a member of staff at reception, who, although very pleasant spent his time on his phone with his feet up in the office - not at all professional. It seems that this hotel concentrates solely on functions at its next door centre. This is not a Budget Ibis but a Barely Functioning Ibis. The most positive comment is that the breakfasts are always very good and the staff in the dining room go out of their way to be helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Justine T., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
David B. Solo - 10/04/2018
« What do you expect! »

Well located for travel by public transport and the shops. Cheap and cheerful but now sadly a tired building that needs some loving TLC. Welcome was OK once I had woken the staff up and not offered my welcome drink! Had to ask if still being done. Also, a weekend stay with the bar being closed both Saturday and Sunday in the evening so no lounge to relax in or food to be ordered with a quiet nice spot to eat it. Welcome drink turned out to be anything from the vending machine! On a separate visit to reception re collecting my welcome drink again had to wake the staff member up and it was not late! The room was well appointed and quiet just tired. A good nights sleep ensued.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Paul Couples - 10/04/2018
« handy for the shops »

Rooms were good and bed comfortable, located in shopping precinct, 10 metres near a 24hr Tesco.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Tracey P. Solo - 09/04/2018
« Very disappointing I have paid a similar price to stay in a travel lodge that far exceeded this experience. »

There was vomit right outside the revolving door at 5pm on the 7th, no attempt made to clean it. Was still there when I left at 7am next morning. Reception smelt of chip fat, the room 607 had mould growing around the window. Towels grey and crusty. Room smelt of stale sweat. I stayed through necessity but left much earlier than planned and didn't even use the facilities. I couldn't wait to get out of there! When I checked in I had to ask what room I was in. " it's on the front of the card" was the response no directions offered. I would not recomnend or stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey Paddick, Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Oscar N. Couples - 06/04/2018
« QUITE GOOD »

FRIENDLY-VERY CENTRAL.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian Sykes, We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Y.o Solo - 03/04/2018
« Good hotel, unsafe area »

The room was very good value- hot shower, comfortable bed, temperature regulation is great, extra pillows and towels. Receptionist and other staff were polite. Parking is an issue. Told they validate parking but that doesn't mean you still don't pay a standard £4.50. Not their fault but hotel location/ outside looks dodgy and unsafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yetunde O., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Leonard G. Couples - 01/04/2018
« Hotel very comfortable and centrally placed and convenient for the station. »

Pleasant for the limited amount of time we were there. Room was well appointed, bed comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lennord G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
T M. Business - 30/03/2018
« Ok »

I have stayed here before and it fits the bill For staying whilst working in stevenage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tim m., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
John W. Business - 30/03/2018

Breakfast is very good and timely. Staff very friendly and accommodating. Minor problem: Billing system changed during my visit, so I got a receipt for only one of the 2 days. I have chased up a receipt for the earlier night

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Simon W., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gail Couples - 28/03/2018
« Mrs »

Nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Marie Business - 28/03/2018
« Pleasant Stay with helpful »

My second night staying here this week. Check in was easy and efficient with Emily. Evening meal served by Kasia was good value for money and very tasty, and a friendly check out with Luke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie Agg, We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Phil A. Couples - 20/03/2018
« Good hotel at a decent price »

Comfortable bed and great shower. Internet worked perfectly for communication but no on-site parking. Very confusing as to what to pay and when.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil Prestney-A., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Anonymous Couples - 20/03/2018
« Clean and warm hotel for single night stay »

The hotel was clean and warm and the room well prepared. When booking a double room it is always a bit disappointing to find 2 single mattresses put together which, for a couple, isn’t the most comfortable. The bathrooms are an odd layout. We were arriving late on a Sunday and were able to order food in to consume on the premises which we appreciated. Very close proximity to the station and theatre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Anon Solo - 20/03/2018
« it's a dogs life »

Was shocked on this visit to find dog staying in hotel (not a guide dog) I like animals but was somewhat surprised to discover that there are no "special pet" assigned rooms for animal lovers, they can stay in any room? An extra charge is made but besotted owners allow their pets on/in beds, pillows, chairs and standard of clean depends on standard cleaner has. There was a layer of fluffy dust under my bed which I discovered whilst trying to retrieve an item that rolled under the bed. The shower room badly designed and claustrophobic. Did not enjoy stay this time. Staff were pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia Wallace, Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Alison A. Friends - 16/03/2018
« Adequate rom and en suite. Staff on reception very pleasant »

I was happy staying at Ibis. The only small problem I came across was breakfast on my second day there. I poured Yogurt on my breakfast thinking it was milk. I told the staff and they tasted a tiny bit, gave it back and said it was fine. I don't think they grasped it was milk I wanted!.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison A., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team including the breakfast team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
John Couples - 16/03/2018
« Mr B. »

Clean room right in the centre of town we only stopped one night but it was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Jeanette B. Couples - 10/03/2018

3 different rooms no heating in 2 really noisy heating ventilation in last 2

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. b., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also, as per our telephone agreement you have been offered a refund of 50% of the room price which has been accepted We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Nick Families - 06/03/2018
« Great staff at the bar and breakfast! 5 stars! »

Great, checked in quick, room was great and the staff were brilliant, they really made it a relaxing stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

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