Hotel - ibis Stevenage Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Stevenage Centre Hotel

3.5/5 563 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 39.00 GBP Non member rate
From 37.05 GBP Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 0  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

  • 98 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 1,449 reviews

Our guest reviews for ibis Stevenage Centre

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 563 reviews
Y O. Couples - 20/03/2019 AccorHotels certified review
« Tired hotel »

While the hotel was clean, and the staff all friendly and helpful, the hotel I feel is tired looking. Our room had plaster peeling from the walls, tiles missing around the bathroom window, and the bathroom window did not shut properly. The bed being two single beds bracketed together meant an uncomfortable nights sleep.

David G. Business - 19/03/2019 AccorHotels certified review
« Adequate but needs a refit »

The staff are most helpful and work well together. The rooms and shower area are always perfect as is the linen. The AC is a little noisy and the decor is tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Deputy Manager – Ibis Stevenage

Mbonisi N. Business - 18/03/2019 AccorHotels certified review
« MrMbonisi N. »

It was fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mbonisi N., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Debbie F. Solo - 16/03/2019 AccorHotels certified review
« Mrsve »

Very pleasurable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Deputy Manager – Ibis Stevenage

Mr T. A. Business - 15/03/2019 AccorHotels certified review
« Business stay in Stevenage »

The hotel is centrally located with good parking close by, it also benefits from being located near the main shopping area and is close to the old town which is very good. The hotel staff are great and cannot do enough to help with any request, the price is very reasonable as well. I've never known it to be noisy and the rooms are well specified and comfortable. I would recommend this hotel for anyone staying in Stevenage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Deputy Manager – Ibis Stevenage

Anonymous Business - 14/03/2019 AccorHotels certified review
« Not at the expected level »

In general the facilities are old. The sink was clogged. The mattress is sunk from use. I had to claim the invoice because I only got the ticket from card payment. There was nobody at reception to do the Check-out. After 10 minutes, a person came. She was unkind that ran away after doing the check-out very quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariapilar D., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

J.m. Friends - 13/03/2019 AccorHotels certified review
« customer service front desk very helpful and professional. »

I use IBIS hotel chain quite a lot , however i found this hotel very Dull and very dated. room need a make over . room was clean and well presented. bed was a little Lumpy.. however I did have to report that the BATHROOM LIGHTS needs looking at as the ceiling light surround beginning to lift/ and nearly drop due to plaster falling from it . once reported I take this was actioned quickly due to Health /safety and hazard comfroming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine M., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David B. Business - 12/03/2019 AccorHotels certified review

good - useful parking and location

Our hotel has responded to the review
Our hotel has responded to the review

Dear David b., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul W. Couples - 10/03/2019 AccorHotels certified review

Our experience was fine with one slight concern. The carpets in the lift let the whole place down. For a very small outlay you could give a much better impression to an arriving guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Claire Couples - 06/03/2019 AccorHotels certified review
« C »

Bed very uncomfortable and decor is very dated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire V., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the future. Sincerely,

Grace Business - 05/03/2019 AccorHotels certified review
« bad »

there was no room service but they were advertising it in the lift i paid extra for a late check out and when i went back to my room all my stuff had been taken i mean everyting i had with me had been taken staff seemed not intrested my card did not work

Mavis C. Friends - 03/03/2019 AccorHotels certified review
« The room was the best I have experienced in a budget hotel »

Liked the room the convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mavis C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 02/03/2019 AccorHotels certified review
« Adequate »

The Staff are lovely and very helpful, the rooms are basic but clean. Noise levels however are not great, the fan in the bathroom stays on all the time after light turned off, corridor doors noisy and you can hear occupants in the next room using the toilet. The Breakfast is limited but nice. All in all adequate but not worth paying above basic book in advance rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine D., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the future. Sincerely,

Derek H. Solo - 01/03/2019 AccorHotels certified review
« Bed lumpy tv small decor tired breakfast great »

See above

Louisechapman Business - 28/02/2019 AccorHotels certified review
« Excellent »

A friendly relaxing experience as always...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lee B. Business - 27/02/2019 AccorHotels certified review
« Friendly staff. Clean and tidy room »

Was only there for one night but happy with my stay. Staff at reception and in the restaurant were friendly and helpful. Room was pretty standard but was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr P. Solo - 24/02/2019 AccorHotels certified review
« Mr Gary Pratchwtt »

Stayed many times always excellent, staff helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary P., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 24/02/2019 TripAdvisor review
« a comfy stay when on a busy schedule »

I stay in this hotel often when travelling fro business. It is very comfortable, and very near the station . This time I had a very hectic meeting schedule by staying very near to the station made travelling more time efficient. Very nice breakfast and very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Kind Regards

Anonymous Solo - 23/02/2019 AccorHotels certified review

Very basic, nothing to shout about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicky A., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business - 23/02/2019 TripAdvisor review
« stay in Stevenage »

Located on teh edge of the towns very ugly shopping precinct. Not that easy to find with the car park at the back of the hotel belonging to the local council. Staff were friendly enough and I had a meal in the restaurant that was average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Kind Regards

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