ibis Stevenage Centre Hotel 2 stars

TripAdvisor rating 3.5/5 589 reviews
ibis Stevenage Centre
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+ 15 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 fully-equipped meeting rooms which accommodates 600 guests

  • Cinema, night club, restaurants and bowling located nearby

  • Less than five minutes to Stevenage train station

  • Café Green serves a choice of international cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

ibis Stevenage Centre

Danestrete
Danestrete
SG1 1EJ
stevenage
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON HEATHROW At 68.56km / 42.6 miles

  • By plane

    LONDON LUTON At 23.5km / 14.6 miles

  • By plane

    LONDON STANSTED At 45.06km / 28 miles

  • By car

    AM1 JUNCTION 7 At 6.44km / 4 miles

  • By car

    M1 At 4.02km / 2.5 miles

  • By train

    KINGS CROSS LONDON At 64.37km / 40 miles

  • By train

    STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles

  • By train

    STEVENAGE STATION At 0.03km / 0.02 miles

GPS :51.903381, -0.20354

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 9
  • Wireless internet in your room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 9
  • Wireless internet in your room

Our restaurants and bars

CAFÉ GREEN

Type of cuisine: International

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 600

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
ibis Stevenage Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

1,607 reviews

tripadvisor

TripAdvisor Rating 3.5/5

589 reviews

Great Value superb reception staff (Shannon Superb)

Customer review rating 3.9/5

Steve Couples - 10/09/2019 AccorHotels review

Shannon on reception so helpful

Dear Steven P., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly amazing staff!

TripAdvisor rating 3.5/5

gkimmings Friends getaway - 04/09/2019 TripAdvisor review

My best ever stay at an Ibis hotel. I’ve stayed at many and like the hotels in general but staff wise the customer service has not been up to scratch in london & Brighton. It’s the staff who made my stay by their amazing customer service & friendliness. Thank you so much Hannah & Gentleman who worked sat 31st Aug you are an asset to your business.

Great experience

Customer review rating 3.9/5

Pete J. Business - 02/09/2019 AccorHotels review

Very clean and tidy hotel. Staff great and very polite, they couldn't do enough for us. They went the extra mile for my colleagues vegan diet.

Dear Peter J., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

M Business - 01/09/2019 AccorHotels review

The air conditioner was not blowing to the rooms direction but towards the door. I rang reception twice to increase it only to find out it was kept to lowest. I had to swap the room to a lower floor as it was extremely warm and was sweating in the room. Having to carry luggage from one floor to the other

Dear M O., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry for this, we will look at the unit in that room, my apologies At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Did not sleep

Customer review rating 3.9/5

Jenipha Couples - 28/08/2019 AccorHotels review

Your bed is horrible, not meant for couples at all. Proper double bed will be much better than having 2 single beds joined together. We couldn't sleep properly, this joint of your bed is a nightmare, a hole in between the bed. Please upgrade

Dear Jenipha N., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are in the process of a refurbishment which will see beds being changed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Stay In Hotel

Customer review rating 3.9/5

Eddie S. Business - 27/08/2019 AccorHotels review

Stayed here previously and was not disappointed. Friendly staff and lovely comfortable room. Breakfast was lovely and well worth the price. Sets you up for the day. Plenty of choice too. Local shops nearby, superstore open 24hrs literally across the precinct. Parking is next door in the multi stay car park. Good value for the rate paid at hotel desk. Only negative I would say is getting to the car park and hotel as it's in precinct. Head for tescos enter Asia going to the tescos car park, then stay on that road, go straight ahead to bottom of road and turn right, entrance to car park is round corner. Walk down the stairs turn right and walk 100yrds and turn right and entrance to hotel is there. Brilliant stay, would recommend and stay there again.

Dear Edward S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Everything you would expect for an Economy Hotel.

Customer review rating 3.9/5

Paul Business - 25/08/2019 AccorHotels review

Everything you would expect for an Economy Hotel.

Dear Paul Mr H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

Anonymous Business - 23/08/2019 AccorHotels review

Overall very good - professional service, quiet room. Shower water pressure was very low.

Dear Daniel B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location

Customer review rating 3.9/5

Roger Couples - 23/08/2019 AccorHotels review

Lovely staff. Rooms and corridors are being 'refreshed' which is good. We reported a mysterious leak in the bathroom which reception took seriously and arranged for maintenance to investigate.

Dear Roger M., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stevenage Night Out

Customer review rating 3.9/5

Dean Couples - 20/08/2019 AccorHotels review

I booked a night's stay in the Stevenage Ibis and wasn't disappointed. Right in the middle of the new and old parts of the town it was perfectly situated. Clean rooms and friendly staff made our short stay a pleasant one. Would use again.

Dear Dean M., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rubbish

Customer review rating 3.9/5

D. Couples - 19/08/2019 AccorHotels review

It was brief

Dear Paresh D., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent staff

Customer review rating 3.9/5

Cheryl J. Friends - 15/08/2019 AccorHotels review

I celebrated my 50th birthday at the hotel by having a big party in The Forum The staff were so helpful, attentive, friendly and efficient Nothing was too much trouble

Dear Cheryl J., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff were very helpful

Customer review rating 3.9/5

Jo W. Friends - 14/08/2019 AccorHotels review

I was attending a party at the hotel and helping to set it up and your staff were amazing and very helpful to make a wonderful event and stay

Dear joanne w., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Multiple issues.

Customer review rating 3.9/5

Guest Solo - 04/08/2019 AccorHotels review

-Aircon is not only super loud, but only goes down to 19 degrees. I couldn't open the windows because of the locks and anti tamper devices, but I couldn't even get to a cool enough temperature and ended up having a headache from the noise. -The walls are thin, other guests phone kept ringing and vibrating against a surface in the middle of the night, and then someone was hammering something below me at 6am. -The bed was two singles mattresses put together, one slightly elevated than the other, so I ended up sleeping on a single, otherwise risk having back problems. -The electric sockets... it's normally standard to have sockets on either side of the bed, everywhere in the world, but the only sockets in the room were all the way next to the window. which probably explains why I kept hearing peoples phones in the middle of the night. +Location wise it was fine, the room was good size wise, the shower was nice and the staff were really friendly. However the multiple issues don't make up for it, so a maximum of 3/10.

Dear Ibrahim A., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Anonymous Business - 01/08/2019 AccorHotels review

Could be better.

Dear M O., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable stay, only shower never works properly

Customer review rating 3.9/5

Anonymous Solo - 31/07/2019 AccorHotels review

Access to the hotel is easy being so close to the train station. However, I've stayed in this hotel 2/3 times now and everytime I have stayed the shower never works properly. The water in every room I have stayed in always just trickles out. I'm not sure if the pressure is incorrect or something but it's rather coincidental that each room has a malfunctioning shower!

Dear Sohel K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Short stay

TripAdvisor rating 3.5/5

hurst2019 Family - 31/07/2019 TripAdvisor review

Pleasant well placed hotel, no parking, an extra cost for parking. Not obvious on booking. Otherwise a good standard. Nothing else to add - except to have a set number of characters, is ridiculous, and here I am for the the fourth time adding extra blurb...........

Dear Reviewer, Thank you for leaving us your feedback. We hope to welcome you back. Kind Regards Hannah Chapman

It was near shops n venue for wrestling show

Customer review rating 3.9/5

Nicola C. Solo - 30/07/2019 AccorHotels review

Enjoyed the variety of breakfast n room was comfortable. Staff were very helpful n helped me with carrying my plate to the table

Dear Nicola C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfy beds, crowbars ripping out wall in hallways

Customer review rating 3.9/5

Anonymous Couples - 30/07/2019 AccorHotels review

Lovely room with comfy bed. Scrambled egg at breakfast had seen better days. On the Sunday morning we were woken by workmen laying floor protection and then later hacking the wall panels away with crowbars. We appreciate that refurbishment work has to be carried out at some point but why not wait until after checkout?

Dear Ben M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your feedback, I had not realised or been informed they were starting so early, I will raise this with the guys working. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overnight stay in Stevenage

Customer review rating 3.9/5

Andrew Couples - 30/07/2019 AccorHotels review

Great check-in experience as early check-in charge waived. No issues to report, room clean, tidy and quiet. Bed very comfortable.

Dear Andrew H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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