ibis Stevenage Centre Hotel 2 stars

TripAdvisor rating 3.5/5 581 reviews
ibis Stevenage Centre
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+ 15 Services
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Room 1

Number of guests
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Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 fully-equipped meeting rooms which accommodates 600 guests

  • Cinema, night club, restaurants and bowling located nearby

  • Less than five minutes to Stevenage train station

  • Café Green serves a choice of international cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 0.00 GBP
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Other sports activities
Business services
  • 5 meeting room(s)
  • Copy/print service available (Nearby)

Hotel location

ibis Stevenage Centre

Danestrete
Danestrete
SG1 1EJ
stevenage
united kingdom

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON HEATHROW At 68.56km / 42.6 miles

  • By plane

    LONDON LUTON At 23.5km / 14.6 miles

  • By plane

    LONDON STANSTED At 45.06km / 28 miles

  • By car

    AM1 JUNCTION 7 At 6.44km / 4 miles

  • By car

    M1 At 4.02km / 2.5 miles

  • By train

    KINGS CROSS LONDON At 64.37km / 40 miles

  • By train

    STEVENAGE RAILWAY STATION At 0.19km / 0.12 miles

  • By train

    STEVENAGE STATION At 0.03km / 0.02 miles

GPS :51.903381, -0.20354

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 9
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 9
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

CAFÉ GREEN

Type of cuisine: International

Relax, drink and dine in our cosy, welcoming on-site eatery, Café Green. Open around the clock so you never have to go hungry, the friendly staff are on hand to make sure all your needs are met.

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 600 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
ibis Stevenage Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

1,536 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

581 reviews

It was okay.

Customer review rating 3.9/5

Anonymous Friends - 11/06/2019 AccorHotels certified review

Check in was quick and easy. The room was okay, but could do with some touch ups in a few places. Mattress wasn’t too comfortable. Location was good as close to train station, supermarket and centre, but neighbours in houses nearby were quite loud at times.

Dear Liza H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good and comfortable

Customer review rating 3.9/5

Debbie Solo - 10/06/2019 AccorHotels certified review

Good staff was very good

Dear Debbie F., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anniversary party

Customer review rating 3.9/5

Sue E. Friends - 09/06/2019 AccorHotels certified review

Apart from the Bar advertising ‘BT Sport - Champions League shown here and not actually opening on the night of the CL Final, the evening was a great success, accommodation adequate although the bedrooms could do with some TLC - breakfast was excellent

Dear Susan E., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing

Customer review rating 3.9/5

Katie W. Solo - 04/06/2019 AccorHotels certified review

Good nice rooms

Dear Katie w., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very pleasant stay

Customer review rating 3.9/5

D D. Friends - 03/06/2019 AccorHotels certified review

Staff friendly, hotel ideally situated for railway and bus stations. Decent breakfast, overall good value.

Dear Diane D., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay near station

Customer review rating 3.9/5

Chris Couples - 03/06/2019 AccorHotels certified review

When we arrived we were told there would be a function going into 1am in the Forum. The receptionist gave us a 6th floor room so we wouldn’t be disturbed. We wasn’t.

Dear Christine B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was extremely good

Customer review rating 3.9/5

Jay Business - 02/06/2019 AccorHotels certified review

I had stayed in this hotel for almost a month. It was really good. The staffs were extremely courteous.

Dear Jayanth S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Regular business stay

Customer review rating 3.9/5

Dave W. Business - 01/06/2019 AccorHotels certified review

Professional and friendly staff, good food but hotel guest rooms desperately in need of a refit.

Dear David W., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unhelpful receptionist

Customer review rating 3.9/5

Paul Business - 31/05/2019 AccorHotels certified review

On check in the receptionist was very unhelpful and unfriendly. I could not book breakfast and no help on where I could park. It was very quiet. She was more interested in using her mobile phone

Dear Paul G., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am extremely apologetic for this, it is totally unacceptable and I assure you this matter will be dealt with. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant comfortable stay

Customer review rating 3.9/5

Jo Families - 30/05/2019 AccorHotels certified review

We stayed here because a relative is in the local hospital and we didn't want to travel back to London and come back again the next day. The Ibis was quiet and peaceful, had all basic amenities needed, except soap ( a good idea for emergency guests) but not a problem for one night . We had bought toothpaste etc but forgot soap so our fault really! Friendly welcome.

Dear Josephine O., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

Hannah Friends - 29/05/2019 AccorHotels certified review

Room was nice appreciated the faculties offered, so were all staff I encountered. Any issues I had were sorted shortly after I asked. Only problem I had was there was a very loud alarm that went off each night around 3am. I do not think this was to do with the hotel tho.

Dear Hannah E., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff were great - room a little tired

Customer review rating 3.9/5

Steve Friends - 29/05/2019 AccorHotels certified review

Check in was quick and easy and the receptionist was really friendly and helpful. Room was tired with a number of bad maintenance issues - skirting board missing, hope in ceiling, brass hooks on the back on the bathroom door

Dear Steve C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Welcoming, clean and run by professional people

Customer review rating 3.9/5

Lisa Couples - 29/05/2019 AccorHotels certified review

We were welcomed as soon as we walked through the door and our room was clean and warm the whole hotel was clean and run well breakfast was excellent with a great selection all staff were presented well and seemed to enjoy their work

Dear Lisa W., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor

Customer review rating 3.9/5

Mark H. Solo - 29/05/2019 AccorHotels certified review

Shower broken , door cracked in bathroom , dirty earplug on floor from previous guest , what's the point in air con if I can't adjust it , in need of a revamp

Dear Mark H., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable, but in need of refurbishment

Customer review rating 3.9/5

James Solo - 28/05/2019 AccorHotels certified review

Hotel was ideally placed with friendly staff, however the room was a bit tired and in need of refurbishment. Bed was comfortable and the air-con worked which is always a good start! There was some machinery outside the rear of the hotel that would start/stop and create a loud metallic sound like a fire-alarm bell every so often - but staff didn't know what was causing this.

Dear James M., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant

Customer review rating 3.9/5

Anonymous Families - 26/05/2019 AccorHotels certified review

The room was excellent. The bed was so comfortable. I couldn’t fault anything.

Dear Edward S., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant.

Customer review rating 3.9/5

Anonymous Families - 25/05/2019 AccorHotels certified review

There to have a good nights sleep and we got it.

Dear Beverly H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

disappointing.

Customer review rating 3.9/5

Anonymous Families - 25/05/2019 AccorHotels certified review

hotel is not well located for travelling be car; room and esp en suite was small; shower's flexible hose leaked, but generally the entire hotel decor was in need of a good face lift.

Dear James M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great staff at a comfortable hotel

Customer review rating 3.9/5

Paul H. Business - 25/05/2019 AccorHotels certified review

Despite the parking difficulties the reception staff were pleasant and helpful. The restaurant staff were particularly friendly which made for a relaxing meal and drinks after the M25 horror show. Previous reviewers complained about the tired decor but for my part the room bed and bathroom were in excellent order. Apparently there is to be a refurbishment so the hotel will be even more welcoming.

Dear Paul H., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

First and last stay.

Customer review rating 3.9/5

David M. Solo - 21/05/2019 AccorHotels certified review

Grubby hotel, all public areas are way below the standard you would expect. Rooms need alot of updating and a coat of paint. Although staying by myself, something else must have been sharing the room, as I ended up with 4 insect bites.

Dear David M., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, once we have had the refurbishment works that are coming in the next few months. In relation to insect bites, if this is the case then I would have hoped you would have reported so that we can call our pest control teams out to investigate, we take these matters very seriously and always ensure we do follow up checks. Sincerely,
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