Hotel - ibis Stevenage Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Stevenage Centre Hotel

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3.5/5 525 reviews
All hotels in Stevenage
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 0  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available  (Nearby)
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Hotel location

Our rooms

  • 98 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,144 reviews

Our guest reviews for ibis Stevenage Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 525 reviews
AccorHotels certified review
Andrew R. Couples - 13/02/2018
« Great value stay »

No problems, very friendly breakfast staff & a comfy bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew r., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Ann Business - 10/02/2018
« Good value for money »

nice bed. enjoyable breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann A., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
David W. Business - 10/02/2018
« Cheap and Cheerful »

Good experience overall but the standard of the rooms lets it down it really is in need of refurbishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Andrea M. Couples - 10/02/2018

Bathroom was fine but room was very dated. Smelt musty and damp , was also dusty on floors. Would not stay again as first impressions were poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea m., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Mrs B. Business - 09/02/2018
« Good value! »

The room was comfortable, though there was not a lot of space between the bed and the wall. The bathroom had nice fittings, but the space for the toilet (between the shower and the wall) was a bit cramped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lillian B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, thank you for sharing your concerns regarding the bathroom, I will pass that on to the relevant person. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Graham K. Business - 06/02/2018
« Good value for money, friendly staff »

The staff here are always very friendly, rooms clean and the hotel is an excellent overnight bolthole with convenient parking nearby and good access to London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham K., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Fc Business - 06/02/2018
« Satisfied but can improve »

The room is good in terms of space, heating, bathroom, bed quality. Wifi works fine. However TV does not work very well, a lot of interference in all the channels, there could a bottle of water offered in the room, the IBIS silver card gives you the right for a drink at the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Federico C., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Rachel G. Couples - 05/02/2018
« Room was at odds to the reception area standard »

The room was cold, and when trying to turn the heating on it stated that it was controlled at the mains which meant we couldn’t adjust the temperature - it was freezing. The bed was two twin beds pushed together and this was never mentioned as a possibility when booking. The room was quite underwhelming, the walls were dirty but the bathroom was clean and modern. Upon arrival we were told that a party was going on until 1am so sorry for the noise - luckily we were attending the party but again there was no mention of this party or possibility of a party when booking the room so simply stating it’s on when checking in is unacceptable. All our friends said the same thing - that had they been staying without attending the party they would have been very unimpressed! The check in and checkout times were good - it’s nice to not be rushed out of the room at 10am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel G., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Danny M. .. Couples - 05/02/2018
« Not bad »

The room was ok but there was what looked like tea stains on two points of the walls the lock on bathroom door looked like it was falling out .dont get me wrong I'm just pointing out these points to high light them ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny M., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski Assistant Manager

AccorHotels certified review
Ian R. Couples - 04/02/2018
« Mr »

Disabled room leak on entering so had to take another room

Our hotel has responded to the review
Our hotel has responded to the review

Dear ian r., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Nick R. Couples - 30/01/2018
« Great, friendly staff »

Good value. Friendly, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski

AccorHotels certified review
Daniel G. Business - 29/01/2018
« Stay was entirely as expected »

One night stay, essentially business but it was a late finish. The room was simple but comfortable and the hotel is near a 24 hour Tesco, so I was able to get a few things on way back to hotel, even at 2am. Only two criticisms were that the TV is too low on the wall and the shower tray drains so slowly that there is a danger of it overflowing if you turn the shower to full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel G., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski

AccorHotels certified review
John E. Solo - 28/01/2018
« Great except for parking »

Very good .excellent for price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Wolski

AccorHotels certified review
James Solo - 26/01/2018
« Good price, clean room, but too cold and noisy. »

Friendly efficient staff, nice clean room. Room was cold and I could not control temperature. Load fan noise from ventilation ducts (room 412, Stevenage)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tattersall, Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Sebastian Wolski

AccorHotels certified review
Anonymous Business - 22/01/2018
« Basic »

Arrived late at 12.30pm. Went straight to room. Along corridor dirty plates and smelly food left outside a room it really did smell. Got into room, freezing, no heating on. Room really basic, floor really cold to walk on.

Our hotel has responded to the review
Our hotel has responded to the review

D. Kay D., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Roy A. Business - 16/01/2018
« Unnacceptable environment »

I do not appreciate a room booked months ago over a noisy party hire room with loud music until midnight without being given the opportunity to cancel and probably will not be be booking again without knowing the floor. You knew what you were doing and we were warned at the time of check in when it was too late and inconvenient to find other accommodation. Disgusting. The noise element for four hours renders the rental as not being of merchantable quality and the cost of rental or proportion thereof should be refunded. It is a matter for trading standards and I am surprised IBIS gets away with it. This feed back will not as you say improve your service. IBIS knew what it was doing and offered on the night a "take it or leave" it service. Not good enough and damaging to the brand, noisy rooms are not what I am looking for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear roy A., Thank you for taking the time to tell us about your experience at the ibis Stevenage Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The functions are held in a separate company that share our building, so we do not always hold the information to be able to tell people in advance. IBIS do not allow us to put messages on any websites informing guests. It is not a trading standards issue as we are a hotel and like most hotels that have an area for functions there may be some noise, we try to liaise with the Forum team to ensure we have timings and that the DJ's used are respectful of our guests with the base, from time to time this does not always work, and all I can is apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, with a complimentary stay for 1 night including breakfast. Sincerely,

AccorHotels certified review
Gareth B. Business - 14/01/2018

Friendly staff, clean room and excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear gareth B., We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Joyce S. Couples - 09/01/2018
« My favourite Hotel »

I love staying at this hotel. The staff are all very friendly, the location is ideal, a few minutes from the railway station, the bus station, shops and of course Wetherspoons for breakfast, it is also a short distance from London. The rooms are always very clean and the huge beds are very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce Scott, We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Michael A. Solo - 08/01/2018
« Very pleased »

The check in was very very quick and I was given a quiet room out of the way as requested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Allsopp, We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Shannon Friends - 30/12/2017
« Extremely welcoming and very homely »

It was lovely the staff were great and the room was top notch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon Lohan, We very much appreciate your comments regarding your stay at the ibis Stevenage Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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