Sofitel Paris Baltimore Tour Eiffel Hotel 5 stars

TripAdvisor rating 4.5/5 313 reviews
Sofitel Paris Baltimore Tour Eiffel
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Hotel extras

  • An ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 25.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116
paris
france

Tel: +33144345454

Fax: (+33)1/44345444

Contact email

Check-in from 14h00

Check out up to 12h00

  • PORTE DE ST CLOUD - OPERA :   22 KLEBER-BOISSIERE

  • TROCADERO - GARE DE L'EST :   30 KLEBER - BOISSIERE

  • NATION-CHARLES DE GAULLE ETOILE :   6 BOISSIERE

  • NATION-PORTE DAUPHINE :   2 VICTOR HUGO

  • PONT DE SEVRES-MAIRIE DE MONTREU :   9 TROCADERO

  • RER A :   RER A CHARLES DE GAULLE - ETOILE

  • By plane

    PARIS CHARLES DE GAULLE At 29.5km / 18.33 miles

  • By plane

    PARIS ORLY At 22.9km / 14.23 miles

  • By train

    GARE DU NORD At 6.1km / 3.79 miles

  • By train

    GARE MONTPARNASSE At 4.8km / 2.98 miles

  • By train

    GARE ST LAZARE At 4km / 2.49 miles

GPS :48.866381, 2.289507

Currently, close to our hotel

Tour de France

From 06/07/2019 to 28/07/2019

At 1.2 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 1.6 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 2.9 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 3 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 6.5 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 7.3 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 7.3 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 7.9 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 9.4 km

Our accommodations

Beautiful materials in harmonious, original shades give the 103 rooms (including 28 suites) at the Sofitel Paris Baltimore Tour Eiffel a warm atmosphere, perfect for rest and relaxation. With MyBed bedding, free WIFI, iPhone docking station, and flat-screen TV, each room provides wellness and relaxation. Some rooms enjoy a view over the Eiffel Tower. The hotel also makes connecting rooms available for families.

CLASSIC ROOM with 1 queen-size bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

CLASSIC ROOM with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Superior Room with Double Size Bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room with 2 Single Size Beds

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM with 1 queen-size bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE JUNIOR SUITE with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Historic side view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

EIFFEL SIGNATURE SUITE, 1 King Size Bed, 1 lounge, view of the Eiffel Tower

  • Max. number of persons: ‌3
  • Area: From 54
  • Views: Historic side view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

EIFFEL PRESTIGE SUITE with 2 king size beds and separate lounge - View of the Eiffel Tower

  • Max. number of persons: ‌6
  • Area: From 78
  • Views: Historic side view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR DU BALTIMORE

Photo non contractuelle / Strictly non binding

The Baltimore bar is the most intimate place in the hotel where wood panels and dim lights create a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 102 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Sofitel Paris Baltimore Tour Eiffel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,293 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

313 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A weekend away

Customer review rating 4.4/5

R M. Couples - 20/06/2019 AccorHotels certified review

The service and staff were excellent, I would highly recommend the hotel.

The front desk staff and the bell men provided amazing service. Wish we could take them with us everywhere we travel!

Customer review rating 4.4/5

Jo Couples - 20/06/2019 AccorHotels certified review

The room was nicely decorated and well appointed. As mentioned above the front desk staff and the bell men were great . . . they were pleasant and even anticipated our needs before we ask (eg the bellman showed up to help with luggage when we were checking out and we hadn't even called for assistance. The only thing that I would highlight as an area for improvement is room service. We called a number of times during out stay and did not get an answer. It didn't appear that it was a high volume time so can't understand the lack of response. Fortunately the front desk staff stepped in and assisted.

Customer review rating 4.4/5

Sidney H. Friends - 19/06/2019 AccorHotels certified review

The room was lovely. The staff friendly and willing to assist. Enjoyed the location as well.

Customer review rating 4.4/5

Emmanuel U. Families - 18/06/2019 AccorHotels certified review

Your cleaning staff either stole or accidentally lost my daughters teddy bear. We left it in the room and it was gone the next day. She has had this teddy bear for 3 years and has slept with it every night. It was the only irreplaceable possession we had. Despite telling me they were looking for it and would update me, the hotel did nothing about the lost item. They never once contacted me. They still have not contacted me. It’s unbelievable to me that something is stolen/taken out of a guests room and the hotel does nothing about it. I just got back home but will make sure to let everyone know through public reviews what happened. And not only has the hotel not contacted me, but they never did anything to compensate for the fact that you guys lost the item. Any other hotel of your caliber would have spent the $20 to buy my daughter a bear and provide my 10 year old with a positive thought. A simple gesture like that would have been thoughtful and appropriate. Instead your management did nothing and still has done nothing.

Excellent. Room was quiet, spacious, clean. Services were thorough without being intrusive

Customer review rating 4.4/5

David T. Couples - 18/06/2019 AccorHotels certified review

See Above

The hotel was beautiful and comfortable.

Customer review rating 4.4/5

Christine K. Families - 17/06/2019 AccorHotels certified review

The staff is very friendly and spoke excellent English which was much appreciated. The room was elegant and comfortable. The neighborhood had great restaurants and the hotel was very close to the Metro.

Most amazing stay for our honeymoon—thank you to Patrick and the entire staff for making it so special and memorable!!!!

Customer review rating 4.4/5

Christopher Couples - 16/06/2019 AccorHotels certified review

Five star hotel experience—beautiful hotel in a wonderful neighborhood with fantastic staff. Patrick set a new standard for professionalism, class, and hospitality during our stay for our honeymoon. Please extend our gratitude and appreciation to him. Truly a magical experience. Thank you!

Horrific

Customer review rating 4.4/5

Ashiss D. Business - 15/06/2019 AccorHotels certified review

Bad rooms, small beds, bathroom is like a mobile toilet, rude & untrained staff...need I say more ?

Best hotel in Paris

Customer review rating 4.4/5

P. W. Couples - 13/06/2019 AccorHotels certified review

Wonderful. Our room was beautiful and the hotel was small, but extremely inviting. But what made it the best was the amazing staff. From Andreia, who communicated with us before we even arrived, to Pierre who arranged our tour and taxi to the train station, to sweet Caroline, an intern, who always made us smile. I know I’m leaving out some others, I don’t know by name, but they were all wonderful!!!

Dear guest, What a beautiful feedback ! Thank you so much for your kind comments about your stay at the Sofitel Paris Baltimore Tour Eiffel. Kindly be aware that we transferred your sweet words to Andreia, Pierre, Caroline and all the teams. We hope to have the pleasure to welcome you again and make you feel like home ! Kind regards, Guest Relation team

Less than I expected for a 5 star hotel

Customer review rating 4.4/5

Marie Couples - 13/06/2019 AccorHotels certified review

Some of the front desk associates were friendly, but I did not appreciate the overnight staff. I had to call the front desk, room service more than twice because no one answered my call. I also think the bath tub in our room wasn’t useful - the water took forever to drain. I also think the mattress in our room was uncomfortable. The mattress was stiff and uneven - it felt like there was a huge dip on top of the mattress. Our waitress for breakfast buffet was super friendly, but there was a time someone else helped us and was not friendly at all. Overall, my experience was less than average.

Dear guest, Thank you very much for taking the time to share your experience with us at the Sofitel Paris Baltimore Tour Eiffel. Your feedback is really important for us. We sincerely apologize if the experience you had did not reach your expectations. All the teams work hard in order to deliver the best service possible. Regarding your disappointment about the bedding, kindly be informed that Sofitel is working with MyBed which is a special bedding with extra comfort over-matress. However, kindly be advised that we can remove it upon request. We hope to have the pleasure to welcome you again and make you live a better 5-star experience. Kind regards, Guest Relation team

Fell below expectations

Customer review rating 4.4/5

Anonymous Couples - 12/06/2019 AccorHotels certified review

Overall disappointing

Dear guest, Thank you very much for taking the time to share your experience with us. We are very sad to read your stay did not reach your expectations. All the teams hope to welcome you again in order to make you live a better experience in Paris. Kind regards, Guest Relation team

Very poor stay

Customer review rating 4.4/5

Luis V. Families - 10/06/2019 AccorHotels certified review

The room I was given initially smelt very bad! I stay in Sofitels every week and this was not up to standard. I complained and the room was changed When I checked out, the lady tried to charge my credit card and gave me an invoice to do so, when the room had been booked on points. And when I pointed this out, she argued with me! Very poor service overall! I am very disappointed, it was supposed to be a special night out for me and my wife in Paris and it was completely ruined

Dear guest, Thank you very much for taking the time to share your experience with us at the Sofitel Paris Baltimore Tour Eiffel. We sincerely apologize for the different issues you met during your stay, and the disappointment it may have caused to you and your wife for this special night in Paris. The situation you describe does not reflect at all the quality of service we are used to deliver to our guests. We hope to have the pleasure to welcome you again and provide you a better experience. Kind regards, Guest Relation team

Great time

Customer review rating 4.4/5

Glen Couples - 06/06/2019 AccorHotels certified review

Hotel staff is helpful, Eiffel Tower is a short walk, 10 minute leisure pace or Champs-Elysee a 20 minute leisure walk. For us; this was a perfect location.

Dear guest, Thank you very much for sharing your experience at the Sofitel Paris Baltimore Tour Eiffel. We are delighted to read your positive feedback about your stay. All the teams hope to welcome you again soon ! Kind regards, Guest Relation team

great location

Customer review rating 4.4/5

Frank F. Couples - 06/06/2019 AccorHotels certified review

great staff, however more needs to be done with your hotel rooms.

Dear guest, Thank you very much for your kind feedback ! We hope to have the pleasure to welcome you again to the Sofitel Paris Baltimore Tour Eiffel. Kind regards, Guest Relation team

Disappointing

Customer review rating 4.4/5

Irene Solo - 05/06/2019 AccorHotels certified review

The moment I arrived I asked for a very quiet room, but the first room I was given was right next to the elevator. Breakfast selection is inadequate for the price it is offered at. Breakfast area is small and hectic with too many personnel standing around and talking to each other. The last night of my stay was the worst -- the corridor was freshly painted and the paint odor had entered my room as well. I was horrified to have to sleep in such unhealthy environment.

Dear guest, Thank you for taking the time to share your feedbacks following your stay at the Sofitel Paris Baltimore Tour Eiffel. Please accept our sincere apologies if the service delivered during your stay came across as a lack of quality of service. Be assured that the experience you describe does not reflect at all how we wish to deliver a 5-star service. We have already shared your precious comments with the concerned departments for those incidents not to happen again. Regarding the room, we kindly tried to change the room in order for you to feel more comfortable, but you refused our help. However, we completely understand the discomfort the paint odor may have occur for your last night. It is part of some usual maintenance of which the main goal is to keep improving our quality of service and products. Guests' satisfation is our priority and all teams work hard every day in order to reach expectations. We hope to have the pleasure to welcome you and make you live a better experience in the nearest future. Yours sincerely, Guest Relation team

wonderful!!!

Customer review rating 4.4/5

Sophia H. Families - 03/06/2019 AccorHotels certified review

Could not have asked for anything more!!!

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick - Guest Relation

A Wonderful Parisian Experience

TripAdvisor rating 4.5/5

NorthStar795523 Couples - 29/05/2019 TripAdvisor review

This small boutique hotel offers an elegant taste of Paris. The staff is wonderful, catering to every request courteously and efficiently. It's in a quiet part of town that's a nice respite from the hustle and bustle of the more touristy areas. Yet, it's walking distance to the Eiffel Tower and the Arc de Triomphe and near lots of cafes. Plus there's a metro stop across the street. Staying at this hotel definitely makes you feel like you could only be in Paris while enjoying all the amenities you're used to from a big hotel.

Dear guest, Thank you very much for this beautiful review ! We are glad you fully enjoyed your stay in Paris. Guest satisfaction is our priority, and positive feedbacks is a real source of motivation for all of our teams. We hope to have the pleasure to welcome you again soon ! Kind regards, Guest Relation team

Wonderful hotel

Customer review rating 4.4/5

K. Business - 24/05/2019 AccorHotels certified review

I was in Paris for the OECD Summit and was looking for a hotel that was near the venue. The location of this hotel is great- very close to the Eiffel Tower and all the interesting sights in that area.

Dear Guest, Thank you very much for taking the time to leave us your feedback. We hope you welcome you back at Sofitel Paris Baltimore Best Regards, Patrick - Guest Relation

Beautiful hotel in a lovely city.

Customer review rating 4.4/5

Julie C. Couples - 21/05/2019 AccorHotels certified review

The staff was pleasant, the hotel was clean and stylish. The rooms could be bigger. The room size is not what we are used to.

Dear guest, Thank you very much for sharing your experience at the Sofitel Paris Baltimore Tour Eiffel. Our hotel is located in a typical Haussmanien building, which can justify the different size of rooms we have. Our different categories of rooms have several size and decoration. We hope to have the pleasure to welcome you again and ensure you with great care ! Kind regards, Guest Relation team

Good up until the last day

Customer review rating 4.4/5

Ek Families - 21/05/2019 AccorHotels certified review

Good experience up until the last day - When I left the hotel on the last day, I noticed that I forgot a pair of shoes in the room... I went back to the reception the next day, and surprisingly I was told that nothing was found... This is obviously disappointing, even more so when it is a 5-star hotel

Dear EK, We would like to thank you for sharing your experience at the Sofitel Paris Baltimore Tour Eiffel. We sincerely apologize for this issue you met during your stay. Unfortunately, as we told you, we have found nothing in your room. All the teams hope to have the privilege to welcome you again! Kind regards, Guest Relation team
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