Hotel - Sofitel Paris Baltimore Tour Eiffel
Sofitel Hotel Sofitel Hotel

Sofitel Paris Baltimore Tour Eiffel Hotel

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4.5/5 99 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 247.00 EUR Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 25  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 25  EUR
  • Babysitting on request
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Beautiful materials in harmonious, original shades give the 103 rooms (including 28 suites) at the Sofitel Paris Baltimore Tour Eiffel a warm atmosphere, perfect for rest and relaxation. With MyBed bedding, free WIFI,iPhone docking station, and flat-screen TV, each room provides wellness and relaxation. Some rooms enjoy a view over the Eiffel Tower. The hotel also makes connecting rooms available for families.

  • 103 rooms
  • 85 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,754 reviews

Our guest reviews for Sofitel Paris Baltimore Tour Eiffel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 99 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Perry J. Couples - 06/12/2017
« Wonderful hotel, great location »

The staff were helpful and accommodating, the room was fantastic. The only negative was the Breakfast we ordered from room service - boiled eggs were raw, bacon was stone cold, and the milk for tea and cereal was hot - basically everything bar the croissants was inedible - disappointing for 32 euro to say the least! We would definitely book this hotel again, as we wish to return to see more of Paris...............but will not be ordering room service again!!

TripAdvisor review
Family - 05/12/2017
« Good hotel »

I stayed there with my wife for one night before taking our flight back. Unfortunately the reception gave me only one key for the room, small but noticeable mistake. Check-in was smooth but could be sped up. As a platinium member I was expecting access to an executive lounge with complimentary hot drinks and snacks but the hotel is too small to have it apparently. When I asked the reception about this, they had no clue about such service. They gave us 2 complimentary drinks that come with the membership. I don't drink alcohol so when I went to the bar I asked what mocktails they had. I was extremely surprised when the bartender told me he didn't know what a mocktail was. The deluxe bedroom is "compact", toilets are very small and it would have made more sense to have them in the bathroom. Bathroom was very clean but a lot of empty space. Mattress is always the best part at Sofitel, nothing to say. Balcony is a big plus, unfortunately anyone on the same floor (adjacent rooms) can just walk right in front of our door. This can cause privacy concerns. TV was faulty and wake us at 2am by switching itself on and flashing a very bright white screen. I thought it was the hotel fire alarm or something. Breakfast is expensive for the options offered, no hot food buffet as I would expect. Hot food needs to be ordered and is part of the 32€ breakfast. Check out was quick and painless. Will stay at a bigger sofitel next time in Paris.

AccorHotels certified review
Ben Business - 03/12/2017
« Nice exquisite boutique hotel in the centre of Paris »

It was a nice hotel and the staff were friendly, location is very near the centre of Paris. As a member or Accor Plus Gold and I used the Accor app to book the hotel, but unfortunately the staff didn’t know my status when checking in at the front desk, which was a bit dissapointed. The room was nice, clean and the bed is amazing as usual. The breakfast is very good and loved the instant noodles to be served in a French hotel.

AccorHotels certified review
Collet L. Business - 02/12/2017
« very »

During my check out, I have provided my email address in order to receive the invoice. I never received my invoice but email and now your hotel is saying this is not your responsibility.

AccorHotels certified review
Edison M. Couples - 02/12/2017
« VP of Operations »

Amazing, the whole staff were great, very polite and friendly. Service was excellent.

AccorHotels certified review
Anonymous Business - 01/12/2017
« Miss »

Stay was good, with friendly staff and great room. But the post stay experience has fallen short of a 5 star hotel. I called several times to enquire about a pending pre-authorisation on my card although by bill had already been paid. Reception phone service was less than impressive, kept asking me to wait for an email which I have not received until now with nobody on the phone able to explain the situation to me. Very disappointing. I am having to continue paying international call fees to call the reception to get them to cancel the pending pre-authorisation. It would be good to have a dedicated customer service line (not the hotel reception) that can deal with guest queries and payments more efficiently.

AccorHotels certified review
Bernard V. Business - 01/12/2017
« Bienvenue chez vous »

As usual, perfect service at all relevant levels of the Hotel including the cleaning of the room.

AccorHotels certified review
Anonymous Couples - 29/11/2017
« Honeymoon stay »

The staff and hotel were amazing. Thank you for making our stay very special.

AccorHotels certified review
Travel W. Business - 28/11/2017
« Mrs »

After an extremely slow check-in, we had good service from your staff. I was most appreciative that my diamond earring was found in the passage outside my room, and returned to me.

AccorHotels certified review
Lizzie Business - 27/11/2017
« Surprisingly disappointing return to an old favourite »

I have stayed at the Baltimore several times in the past. This was my first trip since it has been incorporated into the Sofitel-Accor Group. Check-in was fantastic, and the room was fine. I attempted to order room service as soon as I arrived in my room, only to find that the number either rang out or was engaged. After 10 min of attempting the direct line, I called reception, who tried to put me through but then said that room service would return my call. After another 20 min (which included several further attempts to call room service directly), I had to go down to reception to advise them that I couldn't even place my order. Reception then took my request, and organised the order on my behalf. The rest of my stay was perfectly acceptable (still a great breakfast spread in the mornings and very friendly staff at the front desk), but the lack of responsiveness in trying to get room service contrasted strongly with my previous fantastic experiences (start to finish) at this hotel, to the point where I would consider staying again in the future.

AccorHotels certified review
Nick Couples - 27/11/2017
« Great Location »

Very Good. Nice Location, attentive staff, good breakfast

AccorHotels certified review
Anonymous Solo - 26/11/2017

Good hotel, but still not a 5 star service compared to Sofitel Le Faubourg and Sofitel Arc de Triomphe. I arrived at 16h30 with 3 luggages, the taxi had to wait 5 minutes and no one came to help, so I had to take them on my own to the lounge despite having back problems. I had booked a junior suite, and despite being an accor club platinum member, I was nearly downgraded to a very small room/suite when the front desk said the hotel was full. Once I saw the room, I called and they moved me to a proper junior suite. I love the Sofitel brand, I have stayed with them in London, New York, Dubai, Beirut, Rome, Paris, Munich and have always had much superior service and impression.

AccorHotels certified review
Annie J. Families - 26/11/2017
« Personal touches made such a difference »

Although our checkout was delayed, everything was done to make the experience as easy as possible, with a room to freshen up in, towels and toiletries provided so we didn't have to unpack twice, everything moved while we were at dinner, and a beautiful fruit and pastry tray left for us. There were personalised touches and extras that made our stay thoroughly enjoyable, from both reception staff and the concierge, who organised last minute massages for us. We spoke with the manager before leaving to ensure our thanks were handed on and service above and beyond recognised. We will absolutely stay here next time we're in Paris.

AccorHotels certified review
Michael Business - 25/11/2017
« Excellent and friendly service »

Very helpful and friendly staff. Particularly good finding restaurants. Only negative were free snacks at bar. Smoked salmon rather dry.

AccorHotels certified review
Florent J. Business - 25/11/2017
« very good »

very good, but breakfast is too expensive

AccorHotels certified review
Mohammad A. Solo - 21/11/2017

Great location. Lovely and friendly staff. My only complaint is the bed was a little uncomfortable. Overall everything was fantastic. Thank you

AccorHotels certified review
Christophe Business - 20/11/2017
« Very cosy and relaxing »

Hotel is very cosy and very quiet (no noises from the streets or ither bedrooms doors). Staff was really friendly and smiling. Hermès bathroom products ofvgreat quality

AccorHotels certified review
Amy H. Friends - 20/11/2017
« mrs. amy H.. everyone was extremely wonderful. »

wonderful

AccorHotels certified review
Mjui Business - 18/11/2017
« Nice room but bad service »

Nice room , quick check in but the reception forgot my wake up call and to order my taxi for an early departure.

AccorHotels certified review
Talip K. Business - 18/11/2017
« Expensive and aging hotel with small rooms »

Total disappointment. Very small room, very expensive, inefficient lifts.

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