Hotel - Sofitel Legend The Grand Amsterdam
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Sofitel Legend Hotel

Sofitel Legend The Grand Amsterdam Hotel

Oudezijds Voorburgwal 197 
1012 EX  AMSTERDAM
NETHERLANDS

2,575 reviews
TripAdvisor Rating Based on 2,575 reviews
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From 327.00 EUR Non member rate
From 310.65 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Indoor heated pool
  • SoFIT

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • SoFIT
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
  • Boat excursions
  • Bicycle hire facilities

Catering

  • 2 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 19 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The 177 rooms including 52 suites offer a harmonious blend of historic and modern stylistic elements of the hotel and are equipped with the advanced technology expected by today's traveller.

  • 177 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Satellite/cable colour TV
    • Computer
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 4,000 reviews

Our guest reviews for Sofitel Legend The Grand Amsterdam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,575 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Peter B. Friends - 12/08/2017

Friendly and efficient check in, beautiful lobby and courtyard, small rooms with nice design, awkward bathroom doors, comfortable bed.

AccorHotels certified review
C Y. Couples - 12/08/2017
« Beautiful hotel and great location but watch out for extra hidden charges. »

We stayed at this hotel for our 25th Wedding Anniversary. I selected a higher end room. We had a good time and the room was beautiful. I would say that the 'extra's added' to the room charges were somewhat disappointing .I did not expect that the bottle of champagne left out with glasses and ice would actually be charged to me. I had thought it was a nice gesture of the hotel for our wedding anniversary and was surprised on departure that I was charged an additional 72.00 euro's for this. I was very sad to see this but didn't argue and paid the bill. The service at reception was good but the hotel needs to find a way to manage when a lot of people are standing in line. I would have assumed a hotel of this caliber would have sat me down after a long journey with a cup of tea and come to me to check in. I am not sure why we were charged 20.00 euros to use the SPA there was nothing posted about this.

AccorHotels certified review
N. S. Families - 11/08/2017
« We absolutely loved The Grand Sofitel and cannot wait to return. »

The Grand Sofitel is an exquisitely maintained and decorated hotel with the loveliest and very knowledgeable staff. When traveling in the future, I will definitely search for another hotel from your chain. I was traveling alone with my children in a foreign country and everyone was helpful from the entire front desk team, concierge, our amazing butler Domingo, room service, housekeeping, etc. I have nothing but rave reviews for you.

AccorHotels certified review
Anonymous Families - 11/08/2017
« Possibly the best service we've had in a hotel  »

We loved every part of the property from its location, to the beautiful room with thoughtful touches, the Butler, Carlos & each person you met in every department.

AccorHotels certified review
Anonymous Couples - 11/08/2017

We love the Grand in Amsterdam and slways stay there

AccorHotels certified review
Mrs.d Couples - 11/08/2017
« DISAPPOINTING »

We stay over 60 nights a year in hotels and expected more from this 5 star hotel. The room we were 'allocated' fell short of our expectancy and we experienced several problems both with the location of the room and housekeeping. Check in was good, we were escorted to our room, turned out to be the top floor, a long way from the elevator and overlooking the street. We discovered being in a room on the top floor meant that the eaves were a problem . We asked for a lighter weight bedding and more coat hangers, both flung on the couch when we were at dinner. I remade the bed and put the hangers in the wardrobe. At night the street was noisy, bathroom drains smelled. We had asked for a quiet room. Rather than have us leave, the hotel upgraded our room but did not add the extra pillows previously requested, we did not bother to request them. We had one good nights sleep. At check out the hotel gave us a gift, we would much rather have had a better Hotel experience.

AccorHotels certified review
Emily T. Friends - 10/08/2017
« Fabulous »

From start to finish we where looked after superbly and the service was extremely effeicent, nothing was too much to ask.

AccorHotels certified review
Anonymous Friends - 09/08/2017

EVERYTHING WAS EXCELLENT

AccorHotels certified review
Gulabani Couples - 08/08/2017
« Excellent  »

Excellent service except for the internet not working in the room

AccorHotels certified review
Sarah Friends - 08/08/2017
« Fantastic! »

The hotel is beautiful. And we loved the view from our room of the canal. And the hotel is in a perfect location. The only issue was with check-in. We arrived very early, and had asked for an early check-in, since we had a long day of travelling and it would have been nice to get into our room. We came back and it still wasn't ready even though it was after the hotels check-in time. It was unfortunate that we had to keep waiting. Other than that. We enjoyed the stay.

AccorHotels certified review
George M. Families - 06/08/2017
« Staff very helpful and informative, chief concirrge, Niels Essink, was outstanding in his help to us in arranging rental cars and reservations. »

Very enjoyable, all staff were knowledgeable and responsive to her questions and requests.

AccorHotels certified review
Bob Friends - 06/08/2017
« Bob »

Staff extremely courteous and welcoming.

AccorHotels certified review
Ashraf A. A. Couples - 06/08/2017

it was such an amazing experience, i loved how much you take care of every single detail. staff, location, food and housekeeping were all on point. keep it up plzz:)

AccorHotels certified review
Eileen G. S. Couples - 05/08/2017
« best hotel by far »

our plan was to arrive in the afternoon, but we had to leave the cruise ship early, arrived at the hotel in the morning. The hotel is amazing and the staff very helpful and accommodating. Our room wasn't quite ready so they offered us a free breakfast and what a breakfast it was. The front desk staff are very approachable and had tons of information and very helpful. I would absolutely stay there again.

AccorHotels certified review
Maurice K. Couples - 04/08/2017
« Excellent hotel in perfect location! »

Impeccably appointed with a focus on you!

AccorHotels certified review
Anonymous Business - 04/08/2017
« Lovely hotel but room was very small.  »

Staff and hotel was lovely but I was very disappointed by the size of the room. It felt very cramped.

AccorHotels certified review
Katcraze Families - 04/08/2017
« Highly Recommend »

This is a stunningly beautiful property with well appointed and spacious rooms. Our one bedroom suite was well decorated, quite large, had a very nice canal view, and was very quiet. Bathroom actually had towel warmers. It is in a large historic building where Queen Beatrix was actually married. It is an absolute must stay in if you are in Amsterdam and looking for luxury and superior service. We had the pleasure of being greeted and accommodated by a well trained guest services manager, Roel Backus, who extended himself graciously to my family, and especially to my daughter, to ensure that our stay was perfect, which is was. The buffet breakfast is a must try, even if you are not staying at the hotel. The variety is plentiful and quality is very high. There is even a nicely sized swimming pool, steam room, and sauna which is unusual in European hotels but added an extra level of privilege and relaxation. Yes, it is expensive, but it is well worth the price you will pay from top to bottom and I highly recommmend a stay here. A special thank you for Roel for taking care of us and making us feel welcome at his property. We hope to have the privilege of returning here some day.

AccorHotels certified review
Steven A. L. Families - 03/08/2017
« There were challenges at this hotel. »

The staff was incredibly professional and friendly. However I encountered problems that were unacceptable in a Sofitel, Le Club, Accor Hotel property! The room I was originally given was a disgrace, it was dirty - huge stains on the carpet and the bathroom was ridiculously thin and tight. (not at all a pictured on line as a "luxury room"). I went to Management and spoke with the Housekeeping Supervisor and asked him to go and view the room. Unfortunately my wife and I had already unpacked before really noticing the stains throughout the room. The Manager agreed and helped relocate our belongings to another acceptable room. I am a loyal Sofitel member and was dismayed by this event. The next day after spending the whole day out of the room , we retiurned to find that the chambermaid hadn't cleaned our room. Therefore we had to vacate the room for another hour after speaking with the front desk and our room was finally cleaned. I used some 33,000 points to defray some of the cost for the stay and I felt that I had wasted my opportunity to get value for the use of my point benefit.. As previously stated the staff couldn't have been more professional in handling our challenges - but these incidents should never have taken place in a Sofitel property. Steven Lent 3081034 89822717.

AccorHotels certified review
Mr. M. Friends - 02/08/2017
« Nice stay »

Me and a friend was going for some concerts in The Arena, and we stayed at your hotel for 3 days. We had a good time in the city, and it was nice to come back to a nice hotel to relax. Service was great as always at a Sofitel Hotel.

AccorHotels certified review
Vinicius I. Couples - 02/08/2017
« amazing »

great hotel, great staff! I just forgot a personal portrait at room 360, how do i ask to send me by mail??

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