Hotel - Mercure Poitiers Site du Futuroscope Hotel
Mercure Hotel Mercure Hotel

Mercure Poitiers Site du Futuroscope Hotel

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4.0/5 508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24h24 - 7j/7

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Our Standard Rooms have been renovated with you in mind, to offer a more modern decor and ambiance.

  • 79 rooms
  • 79 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 16 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,588 reviews

Our guest reviews for Mercure Poitiers Site du Futuroscope Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 508 reviews
AccorHotels certified review
Tj Couples - 12/02/2018
« Hotel OK shame about the restaurant »

Hotel reception friendly and room fine. However the restaurant was abysmal. Mushy recooked vegetables, overpriced semidefrosted stale apple tart. We shall not stay at this hotel again.

TripAdvisor review
Couples - 03/02/2018
« Good hotel shame about the restaurant »

Parking, reception, room and breakfast were all good. However we had dinner in the restaurant and the food was awful and the prices high. The vegetables were clearly frozen and reheated to mushiness. The desert was microwaved from frozen so I had a variably heated and stale tarte au pomme. I suspect we might have been better off having the set menu rather than going a la carte. We shall not stay at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed reception, room and breakfast. We are sorry that our homemade cuisine freshly made everyday by our Chef did not meet your expectations; please allow us to express our sincerest apologies. We hope to welcome you back to our hotel very soon. Best regards

AccorHotels certified review
Anonymous Solo - 27/01/2018
« RAS »

Exelent, as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. V., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Hanta COUTY Front Office Manager

TripAdvisor review
Family - 07/01/2018
« Great stopover hotel »

Conveniently placed by the A10 this hotel combines comfort and convenience with good food and service. Recently refurbished it is smart and clean. Plentiful car parking, just hundreds of metres from the motorway junction and with Futurescope on the doorstep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the great review of the hotel Mercure Poitiers Site du Futuroscope. We are happy that you enjoyed your stay and hope to see you again very soon. Best regards

AccorHotels certified review
David K. Couples - 02/01/2018
« Room good, food average. »

Reception good and very helpful. Restaurant not so good, we probably should have had the menu. Wine choice limited and no house wine by the carafe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Hanta COUTY Front Office

AccorHotels certified review
Brian Couples - 10/12/2017
« Traditional Mercure experience »

Very convenient for the motorway

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards Hanta COUTY Front office

AccorHotels certified review
Van L. Solo - 06/12/2017
« Nice, as usual. »

No remarks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Hanta COUTY Front office

AccorHotels certified review
Val Couples - 23/11/2017
« Convenient when travelling through France »

Having stayed here many times due to the location just off the main road when travelling to and from Spain. Breakfast has improved greatly egg bacon sausages and all the breads and pastries etc. When we arrived on SUNDAY evening we were told the restaurant wasn't open that night, we were a little disappointed as we had not been informed this when we booked, the very nice young receptionist said it does say this on the Internet ( I still cannot find where) it says. Other than that we would stay again but would not upgrade again our room to a "privilege" we had a small separate lounge with tv on the wall , two seater sofa and two small coffee tables it did feel very bare. Shower was good although the bathroom was very small, one at a time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Hanta COUTY Chef de Réception

AccorHotels certified review
Jos Business - 10/11/2017
« Perfect »

Goed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister JANSSEN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best reagards, Hanta COUTY Chef de Réception

AccorHotels certified review
Yolanda N. Families - 06/11/2017
« Cómoda »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada N., Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Hanta COUTY Chef de Réception

AccorHotels certified review
Anonymous Couples - 21/10/2017
« Mercure standard »

Mercure standard

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions d'avoir pris le temps de partager votre avis à la suite de votre séjour au Mercure Poitiers Site du Futuroscope. Nous espérons pouvoir vous accueillir de nouveau. Veuillez agréer, Monsieur, nos salutations distinguées. Hanta COUTY Chef de Réception

AccorHotels certified review
D.m. Couples - 28/09/2017
« Satisfactory for a stopover »

Disappointed to be told on arrival that the restaurant was closed, although a dinner booking was made for us at the Novotel which was within walking distance. Had we known this, we would have stayed at the Novotel which is our brand of choice while travelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., Thank you for taking the time to tell us about your experience at the Mercure Poitiers Site du Futuroscope. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Best regards. Hanta COUTY Front Office Manager

AccorHotels certified review
Anonymous Solo - 25/08/2017
« OK, as expected. »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Xav Families - 21/08/2017
« Good but can be better »

Welcome and reception is great bedroom is OK Room service with Menier is a great idea, but is really too expensive in comparison with a traditional room service. Quality and taste of the food is good but might have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XAVIER V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Poitiers Site du Futuroscope. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S.BERTRAND Managing Director

AccorHotels certified review
Ian Families - 14/08/2017
« not really at the 4 star level, more a good 3 star »

Bed linen was OK, beds comfortable , but bath towels were small and of low quality (more IBIS budget level) Staff were young but friendly and well trained. Breakfast was good but they seem to use cream instead of milk in the scrambled eggs and there were no pancakes. Filtered coffee was good. A wider choice of danone activia bifidus yogurt would have been appreciated (only vanilla on offer)

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C.,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Simon Families - 30/07/2017
« Staff could be happier »

Reception staff on arrival were not welcoming. Young waiter in restaurant was very good. Restaurant food was very good and good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Caroline Rambeau Executive Assistant

AccorHotels certified review
Ft Families - 14/07/2017
« Clean hotel. »

Good points: *Private parking *Clean room *Babybed *Breakfast *Online check in Needs improvement: *No electric charging for car available *Bed was overdue. Was lying in a pit instead on a matras. *Breakfast could have more variation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FARID T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. BERTRAND Managing Director

AccorHotels certified review
Susan Couples - 07/07/2017
« Great for vsiting Futuroscope »

Whole hotel is spotless and fresh. Room was fairly compact, but had everything we needed. Very comfortable bed. A kettle is provided, which is unusual in French hotels, with a couple of fruit teas, Earl Grey, coffee, sugar, sweetner and two concentrated milks. Would be greatly improved by the addition of English breakfast tea or similar and 'proper' cups. Good breakfast, including some hot options. Waiting staff were very attentive and everything was quickly replenished when stocks were running low. The dinner menu is fairly limited, but everything was very well-cooked and tasty. There was no vegetarian main course option, however I think that the chef may be able to provide something, so would be worth talking to them. We did have to wait quite a long time for our order to be taken, but after that the food arrived quickly. Reception staff were very pleasant and spoke excellent English. Hotle is about 10 minutes' walk from Futuroscope, with the route indicated by a line on the pavement. There is an underpass, so no need to cross any roads. Worth taking a torch for the return journey, as the pathway was not lit for some of the way and you may need to read the signposts for the various hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Poitiers Site du Futuroscope. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
M. Couples - 04/07/2017
« Nice hotel no evening meals at weekend »

We stay at this hotel several times a year and enjoy our stay. But we are very unhappy that your restaurant is closed in the evening at weekends. This is extremely inconvenient having to go out to find somewhere to eat when we are tired from driving already.

TripAdvisor review
Couples - 30/05/2017
« No restaurant open »

I was generally unimpressed with this hotel as they had no restaurant open for some of the week, when I asked why, I was told it is mentioned on the website. The wi fi connection was patchy and made it difficult to do anything (banking etc) .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerry, Thank you for taking time to tell us about your experience at the Hôtel Mercure Poitiers Site du Futuroscope. We have taken your note into consideration and contacted the company to check the wi fi connection. Hope to be able to welcome you again. Cordially,

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