ibis Toulouse Gare Matabiau Hotel 3 stars

TripAdvisor rating 4.0/5 676 reviews
ibis Toulouse Gare Matabiau
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Room 1

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Hotel extras

  • Hotel in the city center opposite the SNCF train station and bus station

  • Web corner and free WIFI throughout the hotel

  • 24/7 reception, bar and snack service

  • Option to book half board in our Le Victoria restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Bike rack facilities

Hotel location

ibis Toulouse Gare Matabiau

14 Boulevard Bonrepos
31000
toulouse
france

Tel: +33561625090

Fax: (+33)5/61992102

Contact email

Check-in from 12h00

Check out up to 12h00

  • MARENGO SNCF-CHR PURPAN :   14 MARENGO SNCF

  • MARENGO-PLACE INDEPENDANCE :   19 MARENGO SNCF

  • MATABIAU-GONIN :   22 GARE SNCF

  • JOLIMONT-BASSO CAMBO :   MARENGO SNCF

  • By plane

    TOULOUSE BLAGNAC At 8km / 5 miles - Shuttle paying

  • By car

    La Roseraie At 3km / 1.88 miles

  • By train

    TOULOUSE MATABIAU At 0.1km / 0.06 miles

GPS :43.611261, 1.452287

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with one double bed and one single bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

LE VICTORIA

Type of cuisine: French

French cuisine - regional dishes

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Toulouse Gare Matabiau

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,211 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

676 reviews

Great Hotel with checkout problem.

Customer review rating 4.4/5

Roy P. Friends - 25/03/2019 AccorHotels certified review

We arrived at the Hotel and were dealt with promptly. As I had booked and paid for the hotel in December 2018. I had no monies to pay. A guarantee of £66.02 was put onto my credit card in case of using any costed items in the hotel. At checkout I was told I had not used any costed items and that my bill was £00.00. We were cycling to Bordeaux over a three day period. When checking my bank statement on line I noticed that the guarantee was still showing on my credit card. I called the hotel and was told not to worry I had nothing to pay. I contacted my bank and they told me that the figure had no instruction to clear. They blocked any attempt for Ibis to obtain this money and opened a fraud claim. As we were flying back from Toulouse I called back at the hotel to try and resolve the matter. The receptionist at first could not grasp what was happening and kept saying it was the cost of the hotel room, which I had already paid in December and showing evidence of this on my bank statement. Two more members of staff arrived but all were very confused on the matter and heated discussions began. The computer programme for billing seemed to be the cause of the problem. After many minutes the original receptionist seemed to grasp the problem and paid back the holding figure to my credit card. I thank her very much and speak to my bank now that the figure has left my account. It was a very stressful hour spent trying to resolve the problem. Hotel and lady receptionist were excellent though.

Good nights sleep

Customer review rating 4.4/5

Penny S. Solo - 06/03/2019 AccorHotels certified review

Welcoming and helpful staff at front desk

Dear PENELOPE s., We very much appreciate your comments regarding your stay at the ibis Toulouse Gare Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Médous

Comfortable overnight stay

Customer review rating 4.4/5

Robert M. Couples - 03/03/2019 AccorHotels certified review

This was an in transit overnight stay and this hotel made us very welcome from late arrival until departure. Our room was quiet (despite nearby roadworks) and the bed very comfortable. Other guests advised us that the restaurant was good but as we had previously made other arrangements we did not use this service. Being directly opposite the Toulouse railway station and an easy walk to the centre of the city proved to be an ideal location. It is not a highly glamorous and expensive hotel but rather clean, friendly and reasonably priced. We will definitely return when next in Toulouse.

Perfect stay

Customer review rating 4.4/5

Marie H. F. L. Solo - 01/03/2019 AccorHotels certified review

Nothing to complain perfect as usual

Dear MARIE HELENE F., We very much appreciate your comments regarding your stay at the ibis Toulouse Gare Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie Médous

Enjoyable stay

TripAdvisor rating 4.0/5

DavidColinMartin Family - 27/02/2019 TripAdvisor review

Very friendly and helpful staff, good location, Only problem was that works were being carried out outsiide the hotel and we were not informed apart from that all was good also we had a nice meal in the restaurant.

Very good Ibis in front of the railway station of toulouse

Customer review rating 4.4/5

Koko Business - 24/02/2019 AccorHotels certified review

This hotel has everthing you can expect from the Ibis which is very good business hotel, and this ibis has slightly higher note than average ibis. A room is good size, the location is convenient for people who want to be close to the train station. The hotel is in front of the railway station so you won't miss, and still within walking distance to city center. The building has tasty old style outlook, the inside is modern as you expected and some room hae even balcony. It is quiet as the window blocks well outside noise, there is a good desk, comfortable bed, well-working wifi, the staff friendly and professional. The bathroom is also easy to use , there is only shower( in the room I stay). I have nothing to complain.

A perfect location for an overnight stay.

Customer review rating 4.4/5

Martyn -. R. F. Couples - 28/01/2019 AccorHotels certified review

The front desk staff were extremely helpful and the rooms were comfortable and clean.

Very good

Customer review rating 4.4/5

Anonymous Couples - 24/01/2019 AccorHotels certified review

Excellent reception staff.

As usual a great stay

Customer review rating 4.4/5

Sandra A. Couples - 22/01/2019 AccorHotels certified review

Stayed here 6 times now, same good standard as always. Roadworks going on outside this time so reception explained they had put us in a quiet room at the back. Most grateful for that ! Always helpful.

Gooc

Customer review rating 4.4/5

Paul T. Friends - 21/01/2019 AccorHotels certified review

As expected

Good stay and helpful staff.

Customer review rating 4.4/5

Anonymous Couples - 19/01/2019 AccorHotels certified review

Good stay.

Good short stay

Customer review rating 4.4/5

Kewalraj Solo - 16/01/2019 AccorHotels certified review

The proximity of the hotel to the Bus station was the only criteria that I looked at when booking the one night stay in Ibis Toulouse. Check in process was quick, staff were impeccable, smiling and somewhat knowledgeable and helpful. They informed me about the airport bus schedule but was slightly off the timetable. If I did not enquire beforehand, I would have trusted them for the information they would have given me but it was not that big deal and I was impressed by the service they provided. I had several 1 night stay in different other Accor Hôtels before. I must say that receptionist when they see you stay for only 1 night, the approach can sometimes be different or you feel a certain lack of welcoming factors. I did not use all facilities. I would have given 10, if there was at least a kettle in the room with mugs, and coffee especially in my case where I was checking out at 5am to go to the airport. I thought as well it is common to have a safe in the room but I did not took it into consideration. To resume : very short stay, good first impression, will make me come back but tea/coffee facility would be appreciated.

This hotel is a gem

Customer review rating 4.4/5

Martha Couples - 12/01/2019 AccorHotels certified review

Happy, helpful staff at Reception greeted us. Seemless check-in. Room excellent. Bathroom well appointed. Location perfect for access to train station and downtown area - very easy walking distances. We would definitely stay at this property again.

Location only

Customer review rating 4.4/5

Anonymous Couples - 08/01/2019 AccorHotels certified review

limited amenities, low shower pressure, and dark room.

Dear TSUYOSHI T., Thank you for taking the time to tell us about your experience at the ibis Toulouse Gare Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélanie Médous

Perfect as usual

Customer review rating 4.4/5

Marie H. F. L. Solo - 06/01/2019 AccorHotels certified review

Nothing to complain all OK

Near perfect hotel!

Customer review rating 4.4/5

I. E. Families - 05/01/2019 AccorHotels certified review

Beautiful, Proximity to everything in the city Big and clean room. Comfortable. Nice and friendly staff .

A great place to start visiting Toulouse

Customer review rating 4.4/5

Fátima S. Families - 29/12/2018 AccorHotels certified review

We have a great experience in Toulouse staying in this hotel, very clean, silent and well located. I will choose it in case of coming back to Toulouse. The breakfast is complete and we enjoyed us at IBIS hotel.

Good

Customer review rating 4.4/5

Anonymous Couples - 27/12/2018 AccorHotels certified review

Nice and spacious room and bed. Shower doors did not close properly leaving cracks for water to get through.

Brilliant as always

Customer review rating 4.4/5

Siobhán K. Families - 23/12/2018 AccorHotels certified review

The staff are always friendly and welcoming. The rooms I’ve stayed in are clean and the beds are comfortable.

Very convenient for train or bus

TripAdvisor rating 4.0/5

NairnMacaulay Couples - 19/12/2018 TripAdvisor review

Could not be easier if you are arriving or departing by train or bus. A short walk takes you to restaurants and to the centre of Toulouse. A little further and the river Garonne. Friendly reception. Elevator toto a floors.

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