Hotel - Hotel Moorhouse Ikoyi Lagos - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hotel Moorhouse Ikoyi Lagos - MGallery by Sofitel

1 Bankole Oki Road Ikoyi  Ikoyi 
100001  Lagos
NIGERIA

130 reviews
TripAdvisor Rating Based on 130 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • MURTALA MUHAMMED
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Tennis  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 8 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 90 rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 360 reviews

Our guest reviews for Hotel Moorhouse Ikoyi Lagos - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 130 reviews
AccorHotels certified review
Yakubu Business - 19/08/2017
« Good. »

Services are good. However there is room for improvement. The Television in my room was not functional and I requested for it to be fixed but that was not attended to till I left.

AccorHotels certified review
Deon J. Business - 17/08/2017
« Hotel was good »

Hotel was good, not outstanding. One thing that is different is that they take the payment upfront on the credit card where other hotels will take pre-authorization only.

AccorHotels certified review
Hemant A. Business - 17/08/2017
« Bad Service »

My experience interns of service was very very bad we had to change rooms three times during our stay first room was very small with toilet not functioning properly. Another room A/C was out of order it took them 3 days to finally make us change the room. Third room lock was out of order every time we needed to get in to the room we needed master key that need to be requested each time.

AccorHotels certified review
Jeffrey Business - 17/08/2017
« Staff were very alive to their Hospitality Duties »

The Front Office Staff and Supervisor were extremely professional and very attentive to Guest related issues

AccorHotels certified review
Makin Couples - 17/08/2017
« Very Good »

Very good stay, welcoming staff, good food, great service.

AccorHotels certified review
Willie C. O. Business - 14/08/2017

Unlike my previous stays, during this last vist, we experienced a lot of interuptions with internet services and power outages.

AccorHotels certified review
Oluseye L. Business - 13/08/2017
« Dissappointing Quality »

Pubic hairs in toilet when I checked in AC not working. Staff confused about other available rooms Wasted time with non-working printers at the front desk during checkout Laundry staff was nice and courteous though, as were the porters.

AccorHotels certified review
Anonymous Business - 11/08/2017
« I'm not s »

I'miss not s latisfied with the current situation the ACs are functioningoing well

AccorHotels certified review
Peteroke Business - 09/08/2017
« Satisfied »

The hotel management have shown high level of professionalism in every facet of hospitality, this gave me a sense of belonging and attraction.

AccorHotels certified review
Muhammad-sani U. Business - 08/08/2017
« Mr. »

My stay was really fascinating! I love especially the breakfast of MoorHouse, Ikoyi Lagos.

AccorHotels certified review
Charles M. Business - 07/08/2017
« Nothing to write home about... »

It's a functional hotel, that's the best that can be said. The cost cutting is showing up in falling standards - no bathroom slippers available, no corn flakes in breakfast and such like... Staff performance is very patchy - some are really good and perform their roles with great efficiency and care, others are indifferent or worse.

AccorHotels certified review
Adel D. Business - 07/08/2017
« Friendly »

Friendly and helpful staff

AccorHotels certified review
Anonymous Solo - 07/08/2017
« Just okay »

The room was choky and the hot water was not working

AccorHotels certified review
Imoh M. E. Business - 05/08/2017
« Nice stay »

I had a good time

AccorHotels certified review
Tkaykoncepts Business - 02/08/2017
« It can be improved on »

Moorhouse used to be more interesting that this. Its like you guys are loosing your customer satisfaction gradually. There are a lot of competitors out there, you've got to tighten your games.

AccorHotels certified review
A. V. Business - 01/08/2017
« A. V. »

It was not a bad experience, but fall short of my previous experiences

AccorHotels certified review
Rimamsikwe M. Business - 31/07/2017
« Mr M. Rimamsikwe »

Wonderful

AccorHotels certified review
Dt Solo - 29/07/2017
« Wasn't too bad, expected a bit better. »

Overall ok, however little details that make the difference like no tv remote control when i got in, tv channels really inadequate, and then had to wait over an hour for breakfast which i eventually cancelled. Waited too long to check out too.

AccorHotels certified review
Chichi O. Business - 28/07/2017
« Disappointing »

I had no shower gel or tissue paper (not toilet roll) for my entire stay despite repeated requests. I had a cold and did not notice my sheets smelled until the night before I left. I was horrified that my sheets may not have been changed from the last occupant. I ordered a smoothie at the bar and was shocked that the barman came from serving another customer a meal and went straight to cutting my fruits without washing his hands. I immediately pointed it out to him and asked him to stop. Didn't have the smoothie in the end. The wifi in my room did not work the whole time. The phone was hardly ever picked up at the reception I had stayed at the Moorehouse before and liked the experience and recommended it to my organisation. Very disappointed this time around

AccorHotels certified review
Anonymous Couples - 26/07/2017
« poor »

The hotel is old and looked tired. It requires modernizations/refurbishment. Too many things had been broken in the hotel and the room. Considering the conditions and environment of the hotel, i do not feel I had value for money. The hotel's rating should be 2*. The current 4* is deceptive.

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