Hotel - Hotel Moorhouse Ikoyi Lagos - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hotel Moorhouse Ikoyi Lagos - MGallery by Sofitel

1 Bankole Oki Road Ikoyi  Ikoyi 
100001  Lagos
NIGERIA

129 reviews
TripAdvisor Rating Based on 129 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • MURTALA MUHAMMED
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Tennis  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 8 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 90 rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 352 reviews

Our guest reviews for Hotel Moorhouse Ikoyi Lagos - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 129 reviews
AccorHotels certified review
Oluseye L. Business - 13/08/2017
« Dissappointing Quality »

Pubic hairs in toilet when I checked in AC not working. Staff confused about other available rooms Wasted time with non-working printers at the front desk during checkout Laundry staff was nice and courteous though, as were the porters.

AccorHotels certified review
Anonymous Business - 11/08/2017
« I'm not s »

I'miss not s latisfied with the current situation the ACs are functioningoing well

AccorHotels certified review
Peteroke Business - 09/08/2017
« Satisfied  »

The hotel management have shown high level of professionalism in every facet of hospitality, this gave me a sense of belonging and attraction.

AccorHotels certified review
Muhammad-sani U. Business - 08/08/2017
« Mr. »

My stay was really fascinating! I love especially the breakfast of MoorHouse, Ikoyi Lagos.

AccorHotels certified review
Charles M. Business - 07/08/2017
« Nothing to write home about... »

It's a functional hotel, that's the best that can be said. The cost cutting is showing up in falling standards - no bathroom slippers available, no corn flakes in breakfast and such like... Staff performance is very patchy - some are really good and perform their roles with great efficiency and care, others are indifferent or worse.

AccorHotels certified review
Adel D. Business - 07/08/2017
« Friendly »

Friendly and helpful staff

AccorHotels certified review
Anonymous Solo - 07/08/2017
« Just okay »

The room was choky and the hot water was not working

AccorHotels certified review
Imoh M. E. Business - 05/08/2017
« Nice stay »

I had a good time

AccorHotels certified review
Tkaykoncepts Business - 02/08/2017
« It can be improved on »

Moorhouse used to be more interesting that this. Its like you guys are loosing your customer satisfaction gradually. There are a lot of competitors out there, you've got to tighten your games.

AccorHotels certified review
Ayidu V. Business - 01/08/2017
« AYIDU Victor »

It was not a bad experience, but fall short of my previous experiences

AccorHotels certified review
Rimamsikwe M. Business - 31/07/2017
« Mr Maigida Rimamsikwe  »

Wonderful

AccorHotels certified review
Dt Solo - 29/07/2017
« Wasn't too bad, expected a bit better. »

Overall ok, however little details that make the difference like no tv remote control when i got in, tv channels really inadequate, and then had to wait over an hour for breakfast which i eventually cancelled. Waited too long to check out too.

AccorHotels certified review
Chichi O. Business - 28/07/2017
« Disappointing  »

I had no shower gel or tissue paper (not toilet roll) for my entire stay despite repeated requests. I had a cold and did not notice my sheets smelled until the night before I left. I was horrified that my sheets may not have been changed from the last occupant. I ordered a smoothie at the bar and was shocked that the barman came from serving another customer a meal and went straight to cutting my fruits without washing his hands. I immediately pointed it out to him and asked him to stop. Didn't have the smoothie in the end. The wifi in my room did not work the whole time. The phone was hardly ever picked up at the reception I had stayed at the Moorehouse before and liked the experience and recommended it to my organisation. Very disappointed this time around

AccorHotels certified review
Anonymous Couples - 26/07/2017
« poor »

The hotel is old and looked tired. It requires modernizations/refurbishment. Too many things had been broken in the hotel and the room. Considering the conditions and environment of the hotel, i do not feel I had value for money. The hotel's rating should be 2*. The current 4* is deceptive.

AccorHotels certified review
Anonymous Families - 26/07/2017
« Not good. No wifi. Room was dirty. Lamps did not work. Too few bangers in the wardrobe. »

Not good. No wifi. Room was dirty. Lamps did not work. Too few hangers in the wardrobe.

AccorHotels certified review
Kelly O. Business - 25/07/2017
« Mr. »

The air conditioning is not working properly

AccorHotels certified review
Adedayo A. Solo - 24/07/2017
« The standards of the hotel have really dropped compared to my last visit. »

There was a general problem with customer service and the facilities of the hotel seem poorly maintained. There were not enough staff to see to needs of the guests.

AccorHotels certified review
Po3 Business - 24/07/2017
« Barely average »

I stayed at the Moorhouse a few years ago when it was relatively new and THE place to be in Lagos. My experience this time, compared to the last time, would at best be placed at average tending towards disappointing. 1. The wall at the reception has signs of water damage that do not do justice to a hotel of your brand. A simple fix and a coat of paint is all that is required. 2. I did not get a shower gel throughout my two day stay. I had to bathe with hand soap. Even my complaint to housekeeping was not addressed and I was usually too tired to chase it. 3. I asked for the complimentary coffee and it took about two hours to deliver. This is after two calls to the restaurant (I believe). 4. The food in the restaurant was "just okay". In all, I am not sure I will be eager to return especially as there are a lot more options to choose from. I have taken time to provide this feedback in the hope that the owners would do the needful and salvage the business from the signs of a steady decline. The hotel still has residual brand that can be salvaged with a few quick tweaks. ----- To the question below, I am not a Le Club Accorhotels member. I booked on the old brand of the Moorhouse.

AccorHotels certified review
Ksiezak Business - 23/07/2017
« average »

General environment OK Diner meal .Average .Bread not fresh Breakfast. Again bread not fresh. Room missing a lot of light bulb in the room. Overall very expensive and no value for money. Sorry.

AccorHotels certified review
Okonorho A. Solo - 23/07/2017
« I had Nice treat. Very Good. »

It was okay, but drinks and other things sold are expensive, the restaurant setting was perfect and the room service was ok, nevertheless you need to work more on the cleanness of the swimming pool to make it more accommodating.

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