Hotel - Mercure Paris Terminus Nord
Mercure Hotel Mercure Hotel

Mercure Paris Terminus Nord

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3.5/5 2,346 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Public indoor parking
  • Pet allowed 15  EUR
  • Breakfast
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Public indoor parking
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Self service business centre
  • Copy/print service available
See all services

To improve your experience, the hotel will be under renovation from May 4, 2017, and will reopen in 2018. The new entrance will be at 21 Rue de Dunkerque. The team at the Mercure Terminus Nord hotel looks forward to welcoming you

Hotel location

Our rooms

At the Mercure Paris Terminus Nord hotel, choose one of our Standard or Privilege rooms, offering a wider range of services. Spacious and warm, some offer a fantastic view of Montmartre and the Sacré Coeur...(depending on availability).

  • 236 rooms
  • 236 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

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3.7/5 AccorHotels Rating Based on 6,214 reviews

Our guest reviews for Mercure Paris Terminus Nord

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,346 reviews
AccorHotels certified review
Oliver L. Business - 18/10/2017

One evening , my wife and I returned to hotel and keycard would not open door. We went back to lobby desk to reauthorize key and went back up where it still did not work. We went back again and a representative came up to try to open door. It would not open and it turned out battery was low in door lock. But the representative instructed us to wait in hall and he would call custodian immediately. My wife and I waited a half our in hall with people thinking we were thieves or something. After half hour we went back to lobby to find that the representative thought everything was fixed. He instructed us to go back to hall and wait at which point my wife refused and waited in lobby. Eventually a manager went with us where the custodian was somewhat dismissive of my wife complaint. In sum total we were waiting for 45 minutes. My problem is with how the representative handled the situation. He was confronted with a problem which could not be fixed quickly. Instead of having us wait in lobby or some kind of lounge, his solution was for us to wait in the hall for half hour. He then "forgot us and failed to follow up to see if custodian had fixed the problem. If left to him, I would have wait an hour in the hall wondering why nobody was coming.

AccorHotels certified review
Anonymous Solo - 17/10/2017
« An enjoyable stay. »

Bearing in mind the extensive works currently being undertaken at the hotel my stay was remarkably comfortable and well managed. The staff were excellent, as always.

AccorHotels certified review
Ceri Couples - 17/10/2017
« Room needs updating »

THE BATH WAS VERY SLIPPERY. THE SINK WAS PLASTIC AND MARKED. BREAKFAST WAS EXPENSIVE.

AccorHotels certified review
John S. Solo - 14/10/2017
« A relaxing break »

I always enjoy staying at the Terminus Nord. The staff are helpful and it is a relaxing environment.

AccorHotels certified review
James R. Business - 13/10/2017
« Renovating not rejuvenating »

It was ok, arrival greeting was nice and check-in smooth and friendly but they didnt ask me if i was in the Accor member program. The room was spacious which is a surprise for a Paris hotel. The free bottle of water is a nice touch and very welcome after a long journey. The view was to the train station but it was blocked by the construction works. the windows need to be soundproofed. The bed was comfy but zip and link beds make the room for versatile for the hotel at the cost to comfort to the client. The room service menu was missing in the bedroom, however reception quickly sent a new one. Its an expectation that room service food is expensive but I feel the cost verses quality at your hotel is not balanced and should be reassessed. Many thanks

AccorHotels certified review
Aa Business - 13/10/2017
« Under construction »

The hotel is currently under contruction, but no one informed previously. The state of the rooms and breakfast área is clearly to be improved. The carpet was a mess. The only thing that I found according to Mercure standard was the bed (nice and clean). Everything else was below.

AccorHotels certified review
Anonymous Couples - 10/10/2017
« Below average for a 4-star rated hotel »

The only plus was that the room was comfortable size. The negatives were furniture, linen and fixtures were dated and split air-conditioner turned on but did not cool the room at all. Service was reasonable and the staff was helpful. The breakfast was a let down considering the cost. For the same cost the cafe downstairs served up a piping hot and sumptuous breakfast.

AccorHotels certified review
Nancy M. Business - 10/10/2017
« Good stay as always »

Your staff are always helpful and friendly, they are the best part of my stay everytime!!

AccorHotels certified review
Tarun S. Business - 09/10/2017
« Not so positive :-( »

1. The staff at the reception was not supportive. 2. The room wasn't cleaned well by housekeeping. 3. It was raining and I requested the reception to help me with returnable umbrella to goto Gare du Nord, when I was told that they cant help as they are not sure if I would return the umbrella or not.

AccorHotels certified review
Erwin M. Business - 02/10/2017
« No electricity, so no elevator until 18.00 hours and no wifi during the total the stay. »

I am a regular guest since 7 years in this hotel. I go there even during renovation works. This time I was extremely disapointed given the above remarks and the very high price for thye stay: € 180,- without breakfast. I had a very small standard room, worn out carpet and bathroom. When I complained at checkout for the total absence of wifi during my stay and the high price I was refused a discount and the only thing the receptionist offered was 2.000 additional points on my accor card. I don't mind they open during renovation when things don't work they should taje the blame and compensate. My name: Erwin M. mail: em…

AccorHotels certified review
Anonymous Business - 29/09/2017
« Very poor room with heavily stained carpets »

I will not be staying at this hotel until the refurbishment is completed The carpet in my room was disgusting The price you charge does not replicate the current experience your hotel is providing Your staff are good and helpful

AccorHotels certified review
Olivier Business - 26/09/2017
« good service at a top location for business trips »

Reservation was OK, I came too early but the room was ready. Room was fine and not noisy. The employees are all friendly and recognise you after one day.

AccorHotels certified review
Richard O. Couples - 26/09/2017
« Disappointed »

On arrival we were shocked to discover that the hotel was undergoing a huge restoration - we had not known about this in advance. Our room was shabby and desperately need updating and the price we paid was too high for the condition/quality of the room.

AccorHotels certified review
Xx Business - 25/09/2017
« Bad hotel, will never stay in it again »

Very badly maintained, the smell in the room was disgusting. The maintenance of the hotel is bad. One elevator for a 6 floors hotel.

AccorHotels certified review
Anonymous Business - 21/09/2017
« The renovation came midway to the hall to my room, elevator to exit takes ages, but staff nice & room ok »

I like the location, I like the staff. Would be nice to have a more varied breakfast, the renovation is under way so dingy hallway and stained room carpet will probably improve. I do hope the elevator to the exit door will be doubled or tripled, it takes ages for the time being. Bed's comfortable, water powerful and hot enough, those are my priorities together with nice staff (which you have).

AccorHotels certified review
D. Business - 20/09/2017
« Mr. »

Overall, I enjoyed my stay at the hotel despite the on going works which caused a redirection of the entrance. Staff was cheerful and ready to assist. I also profit by the busy environment and restaurants around.!

AccorHotels certified review
Rossano Business - 20/09/2017
« Excellent location »

If you have to leave Paris quite early in the morning from Gare du Nord station, then this hotel is the perfect choice.

AccorHotels certified review
Minkey Couples - 20/09/2017
« very pleased with staff and hotel »

Met our expectations fully and staff were super helpful.

TripAdvisor review
Family - 20/09/2017
« Our stay »

The bathroom was not clean the hotel needs a makeover desperately staff were friendly noisy and 1 lift only stayed there because catching the Eurostar to London over priced for what it is a room but you always get ripped off in major cities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I am sorry to read that your stay was not up to your expectations and especially regarding the cleanliness of your bathroom. this is unacceptable and need to be adressed to the concerned person. For that I need to speak to you in person in order to fully understand the problem encountered. You can contact me by mail at h2761-dm@accor.com I hope to give you a better picture of our hotel on this occasion. By hoping that we will find back your trust and will have the chance to welcome you another time. Anne Oury, Deputy Manager

TripAdvisor review
Rossano S Business - 20/09/2017
« Ideal location to stay in Paris »

This hotel is located just in front of Gare du Nord. If you have to leave Paris by train from Gare du Nord quite early in the morning, this hotel is the perfect choice. The access to the metro station is also very close to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rossano, Thank you very much for your comments. We are very happy to read that you enjoyed your stay and we hope to welcome you again very soon. Best Regards, Anne Oury, Deputy Manager

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