Hotel - Mercure Paris Terminus Nord
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Mercure Hotel

Mercure Paris Terminus Nord

21 Rue de Dunkerque  Ile de France 
75010  PARIS
FRANCE

2,324 reviews
TripAdvisor Rating Based on 2,324 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Public indoor parking
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Public indoor parking
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Self service business centre
  • Copy/print service available
See all services

To improve your experience, the hotel will be under renovation from May 4, 2017, and will reopen in 2018. The new entrance will be at 21 Rue de Dunkerque. The team at the Mercure Terminus Nord hotel looks forward to welcoming you

Hotel location

Our rooms

At the Mercure Paris Terminus Nord hotel, choose one of our Standard or Privilege rooms, offering a wider range of services. Spacious and warm, some offer a fantastic view of Montmartre and the Sacré Coeur...(depending on availability).

  • 236 rooms
  • 236 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating Based on 6,024 reviews

Our guest reviews for Mercure Paris Terminus Nord

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,324 reviews
AccorHotels certified review
Aureliussr Families - 15/08/2017
« Location is superb from connectivity angle, hotel experience is up to standards »

Standard staying experience, in a great location just across the gare du nord station. All trains from various parts of Europe connect here as well as most of all the Paris metro and sub-urban railway lines. Otherwise, the location is crowded and lively, but it has all utilities like restaurants etc.

AccorHotels certified review
A. Friends - 14/08/2017
« a bit dissapointed »

Location is perfect if you are travelling with eurostar. But, the hotel is so old falling apart. There was no lock for bathroom just a hole on the door. There was a strong smell from the carpets i guess and the carpets needs to change immediately. The renovation was started and half of the hotel was closed. There was scaffolding on the front. The entrance was shut down. We used side entrance. There was only one lift to use and every time we had to wait for long time. It could be better to be informed of the renovation works in advance. Actually it didn't match with the name "Mercure".

AccorHotels certified review
Marcus G. Solo - 12/08/2017
« Great Stay in Vienna »

A comfortable bed, nice room, helpful and pleasant staff. Five minutes from tram, metro and bus. A very pleasant stay

AccorHotels certified review
Peter Solo - 11/08/2017

Room 638 had one of the worst bath rooms I have had at this Hotel One had to climb on and over the toilet in order to take a bath

AccorHotels certified review
Judith H. Couples - 11/08/2017

The dilapidated state of the bathroom basin was so bad as to be unhygienic. It was impossible to remove the plug in the bath once full.As a result my husband had to shower standing in my last nights bath water. The toilet was also in poor condition.

AccorHotels certified review
Thomas K. S. Business - 08/08/2017
« No Sleep Possible during the night »

I stayed in Terminus Nord. It has not been indicated anywhere that this hotel is under complete construction. I had a room towards the train station and the construction works started between 2 am till 5am - so during the night. For two nights I did not sleep very well.

AccorHotels certified review
S. Couples - 07/08/2017

not good for 3 reasons 1. we had scaffolding on our balcony that no one informs us of that we found when we opened the doors 2. the air conditioner starting pouring out water at 3am thank goodness it woke us up 3. after being invited down to the bar for our welcome drink the manager on duty said the counter was too busy and he could not serve us. Very disappointing

AccorHotels certified review
Anne A. Families - 06/08/2017
« Had a very nice room overlooking the Gare du Nord. »

We always use this hotel for its convenient location; straight off Eurostar and into our hotel. Room was very clean. Nice view of the Gare du Nord. Good size room. Bathroom a bit tired especially the sink. But roomy bathroom; could have a shower fitted rather than over the bath

AccorHotels certified review
Bob L. Solo - 02/08/2017
« The room was the worst I've stayed in over a period of many years using the Terminus Nord hotel. »

I arrived on the Thursday (27th July) and on the Friday morning when I went down for breakfast I asked at Reception if a couple of things could be sorted out ... 1. Problems with the air conditioning - I wanted to keep it on but the controls would not let me adjust the temperature. 2. The bathroom door would not shut properly. I was told these problems would be dealt with, but when I returned in the evening nothing had changed so I went down to Reception where I was promised that a technician would come up and see me in due course. Over half-an-hour later someone arrived and I had to talk them through the problems. Later someone came and offered me a change of room, but at that late hour I was not prepared to make that move as I had all my belongings stowed away. Another thing: during the course of my stay there I stubbed my toes three times on a screw in the floor near the toilet which presumably once secured a door stop. This ought to have been dealt with as a routine matter. Finally, the carpet was stained with what appeared to be plaster.

AccorHotels certified review
Lesr Friends - 02/08/2017
« LesR »

Room and service excellent. Frequency of lift not quite so good but bearable.

AccorHotels certified review
Law Families - 01/08/2017
« ordinary »

the bathroom in room 624 had historic damage to bath and sink, and bathroom was past its best.

AccorHotels certified review
Winton Couples - 01/08/2017
« Depressing Room 234 Paris G d nord »

Would not stay in your new revamped rooms if room 234 is anything to go by it made us feel like committing suicide sorry not up to your usual clean slick rooms too much of a botch job especially the TVs cabinet. You need to sack your new designers, just thank goodness we were only booked in for the night!

AccorHotels certified review
Anonymous Business - 31/07/2017
« Not the best! »

Check-in not straight forward, issue with pre-paid breakfast and being wrongly charged for a drink from minibar whereas I didn't even use my welcome drink.

AccorHotels certified review
Anonymous Solo - 31/07/2017
« Limited facilities but comfortable room »

The room was comfortable but the bar/restaurant facilities were very limited because of the refurbishment of the hotel. I had seen no information about this on the website when I booked and would probably have booked another hotel if I'd known. It was disconcerting to arrive at Gare du Nord to see the hotel entrance blocked off and it wasn't obvious where the temporary entrance was although I found it eventually.

AccorHotels certified review
Brigiet C. Couples - 31/07/2017
« ontgoochelend »

Bonjour, Every time we come to Paris, we stay in your Terminus Mercure Hotel. Yesterday we arrived in the afternoon. We can understand that the hotel needs a renovation, we saw that in the past. But our room on the 6th floor is not worthy a four stars hotel: how to take a shower is still not clear to us, paint coming of everywhere in our room, one elevator for many people, etc. Furthermore, breakfast is still the same (high) price although the accomodation during the renovation is not worth it. Why not give everybody a discount on breakfast and rooms during the renovation, that would show your clients that you care about this inconvenience. We think that transparancy on Booking.com about this big renovation would be appreciated by your clients. We stayed in Mercure Limoges last week for several nights. It was very nice. The difference with your hotel is too big to be 'normal' for Mercure standards. Best wishes Brigiet C. & Erik D.

AccorHotels certified review
Anonymous Solo - 30/07/2017
« Comfortable, clean, quiet »

Quick and efficient. Easy to access from Gare du Nord. Bathroom is old and showing signs of wear and test but everything else was very satisfactory.

AccorHotels certified review
Tekno T. Couples - 28/07/2017

Was a bit disappointed give room with front window when renovation taking place (very noisy) & trouble with bfast charge (miscommunication). Other than that ok

AccorHotels certified review
Roanne Couples - 27/07/2017
« Great stay, very close to train station »

Lovely, very friendly staff

AccorHotels certified review
John Solo - 24/07/2017
« Not up to usual standard »

Poor.no view,no soap and unable to get any shower gel out.

AccorHotels certified review
Francis C. Solo - 24/07/2017
« Regulr visitor to this hotel »

As good as the experiences over the last 10 years plus. I have a few observations connected with the refurbishment of the hotel

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