Hotel - Mercure Paris Terminus Nord
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Mercure Hotel

Mercure Paris Terminus Nord

21 Rue de Dunkerque  Ile de France 
75010  PARIS
FRANCE

2,336 reviews
TripAdvisor Rating Based on 2,336 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Public indoor parking
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Public indoor parking
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • Self service business centre
  • Copy/print service available
See all services

To improve your experience, the hotel will be under renovation from May 4, 2017, and will reopen in 2018. The new entrance will be at 21 Rue de Dunkerque. The team at the Mercure Terminus Nord hotel looks forward to welcoming you

Hotel location

Our rooms

At the Mercure Paris Terminus Nord hotel, choose one of our Standard or Privilege rooms, offering a wider range of services. Spacious and warm, some offer a fantastic view of Montmartre and the Sacré Coeur...(depending on availability).

  • 236 rooms
  • 236 non-smoking rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating Based on 6,127 reviews

Our guest reviews for Mercure Paris Terminus Nord

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,336 reviews
AccorHotels certified review
Anonymous Couples - 14/09/2017

The service was excellent. I was disappointed, however, that we were not made aware ahead of time of your massive remodeling project, and therefore had no chance of a room with a view of Gare de Nord. I'm sure the remodel will be beautiful, and I hope to take advantage on a future trip.

AccorHotels certified review
Martin Families - 14/09/2017
« Ideal location »

good visit, comfortable bed. TV not great, waiting for the lift too long

AccorHotels certified review
James H. Business - 12/09/2017
« Needs to improve quicker »

I recognise that the hotel is undergoing refurbishment but the customer should not have to suffer during this period. They would have been better closing floors and refurbishing the rooms rather than offering shabby rooms to customers

AccorHotels certified review
Jlk Couples - 11/09/2017
« Convenient but undegoing refurbishment »

The hotel is very convenient for the Gare du Nord and a number of restaurants are nearby. It is currently undergoing major refurbishment so the entrance/bar/reception are not as would be expected. Our room was very small and the bathroom showed why refurbishment is necessary, chipped bath etc. Once it is completed it will be a good place to stay

AccorHotels certified review
Boccaccio Business - 10/09/2017
« correct but disappointed by poor quality of rooms, elevator and stairs »

the room smelt badly, in the morning elevator was not working and there was no information. I heard people noise until 2:00 am.

AccorHotels certified review
Mr M. -. L. Families - 08/09/2017
« Great Stay for a 1 night in Paris for onward Travel. »

Ideal location for Eurostar Travel. The hotel is being refurbished. much needed .The temporary reception is good , clean and modern with a reception desk and restaurant area for breakfast. Food was very nice and fresh. Polite , friendly and professional staff . The staff looked after my insulin in a fridge . some new rooms are ready. well worth to see and book one. We will stay there again. Thank you .

AccorHotels certified review
Stefan J. Business - 07/09/2017
« Construction was an unexpedcted and unwelcome surprise. »

The construction was in no way indicated on the reservation confirmation. And I doubt there was a blunt mention on the website when booking - though staff said there now is a notice. If there is material construction you should fully and unambiguously state so.

AccorHotels certified review
Sweatypete Couples - 06/09/2017
« Air Conditioning does not stay on at night »

Room was adequate. Paid extra for air conditioned room and woke up dripping with sweat every night due to air conditioning shutting off on some kind of timer/motion detector. Don't waste your money here

AccorHotels certified review
Sergio F. Couples - 05/09/2017
« Good »

Good, the breakfast should be included on the room value.

AccorHotels certified review
Wasaga J. Couples - 05/09/2017
« Great Room at a Great Location »

The location of this hotel was very convenient, being across the street from the gare du nord, and close to the gare d"est. The metro station was literally at the front door, and there was even a very good laundromat close by. The room size, and the bathroom, was larger than expected, making this hotel a very good value. All staff always greeted you with a friendly smile, and a bonjour every time we crossed paths.

AccorHotels certified review
John B. Solo - 01/09/2017
« MR »

I am not sure where you get your glossy photographs to advertise your hotel as it does not resemble the room I stayed in .your staff were very nice but your hotel was disgusting, but you don't need me to tell you that you all ready know you are taking money under false pretences . my score for my stay is minus zero .

AccorHotels certified review
Andrew G. Families - 29/08/2017
« Mr Andrew g. »

Hotel had work going on and my view was scaffolding and I couldn't open my window for worry someone could get in My daughters room air conditioner was broken

AccorHotels certified review
Philippe Solo - 28/08/2017
« a last minute decision to stay before taking the morning train to London was rewarded with a comfortable stay and wonderful and easy check in and check out »

Excellent room, comfy bead a good selection of complimentary beverage made this short 6 hour pitstop a great refresher. Requested a wake up call so as not to miss my train and it came through on time. quick shower, a Nespresso capsule coffee from the machine in my room and I was out and across in the station courtyard.

AccorHotels certified review
Rohan Friends - 28/08/2017
« Great »

Great

AccorHotels certified review
Sarah Solo - 27/08/2017

I didn't expect the hotel to be this worn down. Cracks and discoloration in the bathroom sink and bathtub and dirty carpet. The internet and telephone stopped working and it took over 2 hours to fix them. Only 1 elevator which means unnecessary stops to reach your desired floor. The only positive is it's proximity to the station.

AccorHotels certified review
Tony Couples - 27/08/2017

The hotel is undergoing refurbishment and conditions were nothing like expected. A substantial reduction in tariff should be made to compensate for this. I hope refurbishment is taking place internally as our room was in poor condition and the shower was pathetic.. Breakfast was also bare minimum. The bed was clean and comfortable and the staff friendly but that's all I can say that is positive.

AccorHotels certified review
Stephanie Couples - 27/08/2017
« Not up to usual Mercure standards »

Access from street difficult with only 1 small lift so waiting time was long. Bathroom not clean (hairs and dirt on the floor); sink damaged; lighting in bathroom very poor; towels very thin and rough. Bedroom window did not shut properly. Chose this hotel as convenient for Eurostar but won't stay here again.

AccorHotels certified review
Joost Business - 25/08/2017
« Perfect for a quick business trip to Paris »

Due to its sublime location just across Gare du Nord, Hotel Mercure Paris Terminus Nord is a great place to stay when in Paris for a quick business visit. Kind staff, clean rooms and quick check-in/check-out process.

AccorHotels certified review
M. Business - 24/08/2017
« TV channels were not working properly. »

After the first day, even Eurosport stopped working.

AccorHotels certified review
Cheryl N. Families - 24/08/2017
« Good location at Paris Terminus Nord connecting to main city sights »

Hôtel Mercure Paris Terminus Nord Is located directly opposite the train station which makes access to most of the city's attractions very easy. Street cafes below the hotel also meant that we could get a meal any time of the day or night. The hotel reception was friendly and helpful. We liked it that the room was rather large and the sloping windows in the gabled roof created a curious effect. However, the lighting in the room was rather dim and it was difficult to sort through our luggage for our early morning departure.

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