Hotel - ibis Styles Paris Gare de l'Est TGV
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Paris Gare de l'Est TGV Hotel

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3.5/5 192 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Unlimited WIFI Internet access included in the price
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • Room service

Business services

  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 37 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.1/5 AccorHotels Rating Based on 1,391 reviews

Our guest reviews for ibis Styles Paris Gare de l'Est TGV

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 192 reviews
AccorHotels certified review
Alex Couples - 12/12/2017
« It was short but nice. »

Well, we did not really stayed a lot in the hotel, but we reaceived everything that we have expected. The room, though not renovated was clean and quiet. The breakfast, plenty enough with an orange juice and a strong coffee in the morning, a freandly personnel and above all, a perfect location, right next to the East train station. We can definitely recommend the hotel!

AccorHotels certified review
Anonymous Business - 02/12/2017
« Good quality basic accommodation »

Everything was efficient. Online check-in and check-out worked well. Room small but functional, clean. Breakfast good, with fresh orange juice and good selection. Good value for money.

AccorHotels certified review
Phil H. Business - 29/11/2017
« Generally OK »

Clean room if a little small I had need of an iron to press my shirt which they had but there was no ironing board so I ended up pressing the shirt on the bed which was not so convenient also the iron was dirty from previous use.

AccorHotels certified review
Cjm Couples - 27/11/2017
« Basic »

We booked a 2-night stay at Ibis Styles Gare de l'Est for a quick trip to Paris. Reception is supposed to be open 24/7 but we somehow ended up in front of a closed door twice. The room was very small, cold and dusty. Towels are tiny. Breakfast is ok (no eggs, no warm food), if you are lucky fresh juice from a pressing machine (one morning it was filled and available, the other day not). Breakfast area is very small and cramped. Waitress merely wipes the table between guests and puts the crumbs on the floor. A packaging which was there when we sat down remained on the floor the whole time we ate despite the waitress passing by it mulitiple times. We picked it up in the end... We came with low expectations as we purposely chose for Ibis Styles but had much better service elsewhere for this hotel chain. All in all average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie JOLY Directrice / General Manager

AccorHotels certified review
O. Business - 22/11/2017

HOTEL AGREABLE. PERSONNEL DISPONIBLE TRES SOURIANT. A RENOUVELLER

AccorHotels certified review
Philipp Couples - 09/11/2017
« Perfect hotel for visiting Paris »

Hotel is close to the east station and you can reach most sights by walking. There are many food options around. The hotel is clean and the employees are friendly and helpful. The breakfast is delicious and fresh orange juice is available.

AccorHotels certified review
Ariane M. Business - 29/10/2017
« Each time a bit better »

After the renovation work of last year, the hotel continues to add small details which make the stay more enjoyable. Now the lift has a safety feature requiring the room card, something which makes you feel even safer. And the little fruit chocolates in the room are very nice! The rest is as usual, I stay there on the average once a month and always enjoy coming back.

AccorHotels certified review
Khurshid J. Friends - 24/10/2017
« So so »

Not very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. K., Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie JOLY Directrice / General Manager

AccorHotels certified review
Ben M. Couples - 10/10/2017
« Great location »

Friendly staff and good service where the room was comfortable and clean. Breakfast was good but don't be late.

AccorHotels certified review
Craig D. Families - 02/10/2017
« Terrible, the experience ruined our break! »

We were given newly decorated adjoining rooms{as booked!} on the first floor, we arrived at 8pm Thursday on eurostar exhausted from travelling. Our rooms had no room safe, were too hot and the ac on full cold blew warm, we had to open the windows so barely slept, it was either noise or a sauna! We complained in the morning and were told we would be moved and went out for the day sightseeing. On returning at 5 - 30 pm our bags had been moved to the 6th and top floor but never had adjoining rooms as the only ones they had was the 1st floor we had the previous night, also the lift was broken so a walk up and down 6 floors, not possible! We were now moved to the 2nd floor but again no adjoining rooms! It did have a safe at least! So as we couldn’t leave our young son in a room on his own he slept with me and my wife took the other room on her own, not what we had planned or paid over €600 for 3 nights for! We were down for breakfast at 8-45 am Saturday as we had tours booked and with breakfast available until 11am were shocked to find no oranges in the freshly squeezed machine and no meats either, we went out for breakfast! So we also spent Saturday night in our separate rooms and on checking out Sunday for a 16-13 eurostar to London asked if we could extend one room until 1pm and were told it was not possible, nor did they have luggage storage so we took ourselves off to the Paris Aquarium luggage in tow. We religiously stay in mercure and Sofitel and this is the first bad experience we have had, but it was really,really not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the inconvenience, 2000 points have been added on your loyalty card, it represents a 40 euros voucher available in all the Accor Hotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie JOLY Directrice / General Manager

AccorHotels certified review
Todor T. Couples - 22/09/2017
« Comfortable place »

Perfect location, nice staff, comfortable room

AccorHotels certified review
Anonymous Business - 21/09/2017
« Getting better all the time »

I am a regular customer and have seen the hotel get renovated and get increasingly comfortable. The new breakfast area is pleasant (love the new orange press) and the lounge has plenty of space. Nice new colours in the corridors and it is wonderful to have the reception on the groundfloor.

AccorHotels certified review
Muhammad S. Solo - 19/09/2017
« Excellent »

Excellent

AccorHotels certified review
Julian Solo - 18/09/2017
« Ideal for one night. »

Great location to gare de l'est station which was purpose of stay in Paris had early train to catch in morning. Rooms not big, but ideal for one night. It would have been nice to get English channels on TV, but both BBC World and CNN had no reception ! Breakfast included, so much better than standard Ibis hotels.

AccorHotels certified review
Andrew Couples - 15/09/2017
« Breakfast was chaos! Not upto the usual Ibis standard »

When checking in we were asked if we had been listening to the previous customers to save him repeating it, bit difficult when we speak a different language. Breakfast was chaos not enough places laid out, were told they had run out of oranges for the juice, they were awaiting the bread delivery so no croissants etc available. The coffee machine was not working. I wouldn't mind but it wasn't even that early that we had gone to breakfast. The floor was very sticky in the breakfast area. When asked staff were told we would have to wait for bread delivery etc but the word sorry was not even used. Came to check out and no one on the desk had to go and find someone. Wouldn't stay at this hotel again not up to the usual Ibis standard.

AccorHotels certified review
David R. Couples - 15/09/2017
« Good »

It is the second time that we have stayed at this hotel, and we will stay there again the next time we come to Paris.

AccorHotels certified review
R S. Friends - 04/09/2017
« Short stay in Paris »

Check in was quick and efficient and all staff were superb. Breakfast was good although maybe a little more choice would have been good. Having said that there was always plenty of food and breakfast went on until 11am - useful for the teenagers in our group! Room was great - all looked newly refurbished, the 15 year old commented on the bathroom and how much it appealed; he wanted to take the sink home! Really good value for money and great location being directly opposite Gare de l'Est

AccorHotels certified review
Wendy P. Couples - 04/09/2017
« OK but renovations being conducted outside our room, so paint smell, noise and general 'mess' detracted from general satisfaction »

OK, probably not what we really wanted

AccorHotels certified review
Glynn Couples - 28/08/2017
« Room a little dated. »

The room was clean and comfortable but needs updating as it's looking worn and tired.

AccorHotels certified review
Aniruddha Couples - 24/08/2017
« Comfortable »

Very good and Comfortable stay.

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