Hotel - ibis Styles Paris Gare de l'Est TGV
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Paris Gare de l'Est TGV Hotel

3.5/5 245 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Unlimited WIFI Internet access included in the price
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day

Catering

  • Breakfast included in the price
  • Room service

Business services

  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 37 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Satellite/cable colour TV
    • Iron in room
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings
4.1/5 AccorHotels Rating 1,772 reviews

Our guest reviews for ibis Styles Paris Gare de l'Est TGV

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 245 reviews
J&mcouple Couples - 05/11/2018 AccorHotels certified review
« Well worth the money ! »

Very clean, comfortable and good breakfast. Staff were most welcoming and on hand if needed. Excellent budget hotel. Good location.

Lynn Business - 31/10/2018 AccorHotels certified review
« Overnight stay while travelling from UK to the Grand Est »

Great, comfortable room apart from the incredibly pared down wooden cotton reels (aka stools). These make it impossible to work sensibly. Nice breakfast. Very helpful desk staff who took my case down the spiral staircase when the lift broke.

Daryl Couples - 24/10/2018 AccorHotels certified review
« Conveniently located Hotel »

Adequate room in a very convenient location. Staff extremely friendly and helpful. Very good breakfast.

Seema M. Couples - 09/10/2018 AccorHotels certified review
« Disastrous rooms, no lift »

Our stay was incredibly disappointing & frustrating and we were very unhappy overall and are considering making a formal complaint. We were allocated a ground floor room as my husband is blind and has a Guide dog. This room had no ventilation, no windows and no proper light coming in. I don’t understand how you as a company believe it is acceptable to put disabled guests in a windowless room with zero ventilation. We were not happy with this and requested to move. We were then told that there were no other rooms available, only after 10mins of negotiations was another room found on the 5th floor, however the lift was out of order. We carried all of our bags up 5 steep flights of stairs alone, a winding staircase - I remind you, my husband is blind - with no help from staff whatsoever. We were assured the lift would be fixed in a few hours. Got to the room to find the bed was 2 single beds pushed together which moved constantly - it was too complicated to move by this point, we had plans and we’re already late meeting friends. Plus we weren’t able to move the bags and our belongings again as we were exhausted. In the end we had the most awful night’s sleep with the beds moving, not being able to sleep properly as they were single beds not the double room I booked and it was truly a disappointment. Your disabled room is a disgrace for its lack of ventilation (the air con blasted hot air); the lift repair didn’t happen until well after we left the next day; staff on the front desk were unhelpful and frankly more interested in socialising with their friends late on Saturday night rather than helping us (but the lady on Sunday morning was brilliant, she helped us bring bags down) and the beds were terrible. Overall an overpriced room in a terrible hotel with poor service and little to recommend it. Not the standard I expect from an IBIS at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Styles Paris Gare de l'Est TGV. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. About your dissatisfaction with the room 10, this room has been allocated to you because it is equipped to accomodate anyone with a disability. This room was built in 2017 and have a ventilation system as well as a window located at the ceiling level. The remote control at the entrance of the room allows the opening of the windows and the blinds to have fresh air and daylight. Regarding air conditioning, the lower temperatures in the morning and in the evening have unfortunately forced us to switch to heating mode to ensure the comfort of our customers. We are sorry that the solution brought, the room 52 did not bring you full satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do not hesitate to contact me on 01 42 09 12 28. Kind Regards Lucie JOLY Directrice / General Manager

Burcu Business - 07/10/2018 AccorHotels certified review
« The hotel is OK-a few things were missing. »

The room that was allocated to me was as I wanted-silent, bright room. I was given a room at the 6th floor. However, the lift was not functioning properly. It was repaired every day- but it did not work on the next day. The pillows were extremely soft and there was no other choice of pillow- which directly affects the quality of sleep. Location is great. Breakfast could be improved-at least by adding some eggs.

Louis Friends - 02/10/2018 AccorHotels certified review
« Comfortable »

Very convenient. Only a pity that the lift broke and we stayed on the top floor.

Ariane M. Business - 23/09/2018 AccorHotels certified review
« First disappointment after some maybe 30-50 nights spent there over the past 5 years »

I have been struck recently by the very high turnover of personnel. I used to know everybody at reception this is less and less true. At my arrival, again somebody I did not know. I was asked for an ID, which had never happened before. I poited out I had booked for 2 nights. He did not how to manage that (2 separate reservations) and asked me to talk to Frank the next day. He did not give me a receipt. I had to come down again when I realized to get it. The safe in the room did not work. Again I was told I should talk to Frank the next day. Eventually I did, but it was never repaired. Small things but when rates are at a record high, you are less willing to put up with them.

Igor Business - 17/09/2018 AccorHotels certified review
« Quite good »

Convenient hotel for 1 or 2 nights staying. Good location near the East and Nord train station. But breakfast is poor.

A E. Couples - 25/08/2018 AccorHotels certified review
« Great Hotel »

Great Hotel, staff were friendly and excellent to deal with. Breakfast was good and rooms were kept to great standard. Would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you very much for taking the time to give us your impressions after your stay at the Ibis Styles Paris Gare de l'Est TGV. It is always a great pleasure for us to read such comments and I will share them with the team We hope to see you very soon. Kind Regards Lucie JOLY Directrice

Couples - 22/08/2018 TripAdvisor review
« So so... »

We spent one night in this hotel which is placed near the Gare de l'Est in the center of Paris. It is well placed and communicated, yet the railway area is not the best place for tourists. It is definitely better to avoid during the night.The hotel itself is a standard ibis Styles hotel, with a nice designer decor at the entrance. The rooms are tiny but I guess this is a standard in this type of hotels in Paris. Bathroom was surprisingly spacious. The vis-a-vis was another building's back, therefore no magnificent view. The sleeping quality was so so... better to use this hotel as a place to crash after a long night out...The breakfast service was standard, with a freshly squeezed orange juice and tasteful coffee.Overall this is a good hotel for a one night stay, not longer, in an area that is better to be avoided at night.

jojoetaro Solo travel - 18/08/2018 TripAdvisor review
« Good Location and only that »

This hotel is in a very good location.It located just some steps from the Gare de l'Est Metro station.This is the only good thing that I can remember about this hotel.Room and service compare with price is very contrast.This hotel will be good if the price is cheap only.Hotel staff will not recognized any member from Le Club.There is no special treat from them at all.Recommend to stay when they offer cheap price only.What you can expect from this hotel is good location.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, thank you for taking the time to write a review following your stay at ibis Styles Paris Gare de l'Est TGV. We are sorry that the hotel did not live up to your expectations, please accept our apologies. Each member from Le Club is offered a welcome drink from the silver to the platinum status, we apologize if this has not been the case. We hope to have the pleasure to accomodate you during your next stay in Paris ! Kind Regards. Lucie Joly Directrice.

Anonymous Solo - 12/08/2018 AccorHotels certified review
« OK, but improvements possible/needed »

Nice friendly staff, air condition unit smells awkward (maybe needs cleaning), bathroom was not perfectly clean (sticky hair at wall, some sticky stuff on shower floor), drain of wash-bowl was clogged (but immediately fixed, when I complained, so this was actually perfect service)

O. Couples - 12/08/2018 AccorHotels certified review
« Very pleasant »

Everything I expected.

K. Couples - 06/08/2018 AccorHotels certified review

very good

Beatriz W. Couples - 26/07/2018 AccorHotels certified review
« Extremely Satisfied »

Friendly welcome, very good location with easy access to transportation, excellent brekfast, comfortable beds, and very clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thanks a lot for your comments. The size of our hotel allows us to be concerned about cleanliness and hospitality. I'm glad you're sensitive to it. We hope to see you again for your next visit toParis Lucie JOLY Directrice / General Manager

Couples - 24/07/2018 TripAdvisor review
« Bed and pillows not ibis quality »

Stayed here of the eurostar, heading onto munich by train. Easy walk from eurostar, next door to de lest. Room 26 Found check in was easy and pleasant, good size room and clean. Area seemed safe , even though some dodgy types around. Breakfast was of high calibre, even included fresh orange juice machine. Unfortunately for 4 breakfasts, lacked variety. No toast or eggs on offer, basically bagette ham cheese creation for me every morning. The bed was not great, and the pillows like air, looked substantial but in fact crap. i stay in ibis/ styles for a quality beds, cleanliness etc and good value, so no idea why these beds not of the same standard. Only other issue i had, being a smoker, went down stairs at 4am to have a smoke, front doors locked, no one to be seen. Lucky no fire. Also took two days to fix my safe. So pleasant hotel and nice staff, just missing the mark etc

Samia D. Couples - 23/07/2018 AccorHotels certified review
« It wasn’t good this tîe at ibis »

The room wasn’t very confertable, it was to hot and the AC very nosed and his position not good in the room. Breakfast was to bad.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, We are really sorry to learn that your stay at our hotel was not as great as you were expected. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie JOLY Directrice / General Manager

Ariane M. Business - 11/07/2018 AccorHotels certified review
« As usual »

A usual guest of that hotel, and I never regret it. Monday was hot in Paris and it was nice to have an air-conditioned hotel, which at the same time does not drive the temperature to a ridiculously low level.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We wish to say a big thank you for this positive comment ! We are very pleased that you enjoyed your stay with us, and that the hotel, its staff and services have lived up to your expectations. We are waiting to welcome you again soon! Thanks again ! Lucie JOLY Directrice / General Manager

Mohamed A. Business - 09/07/2018 AccorHotels certified review
« 2 bad points of hospitality »

Hello, As per the status, I should have any kind of drink as welcome drink from the hotel. I were already wondering about this point and asked the reception about that but the reception guy showed face as he doesn't know about this info at all, sure he didnt refuse but the point was stopped on that face reaction. I came from long trip and as I always prefer to book at Accorhotels when I travel, I think I deserve this small point of hospitality. On another hand, I don't like to have rooms with no any kind of view. I don't ask for that awesome view, but just view says I am in Paris. Really the room window was looking at the backdoors and sewer pipes. Finally, other than that everything is very good and the place is very quite and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, First of all, thank you for taking the time to answer our satisfaction survey. I'm sorry that you could not benefit from your welcome drink, indeed as a member of the Accorhotels club, you get a free drink per stay, a voucher is given to you on arrival. Regarding the view from your room, our hotel is located on a busy boulevard, we usually allocate rooms overlooking the back of the hotel as they are quieter to guests staying several nights which was your case. However, do not hesitate to ask reception if it does not suit you, indeed we could have given you a street side room with view on the boulevard. We hope to have the pleasure of welcoming you again during your next stay in Paris. Kind Regards Lucie JOLY Directrice / General Manager

Anonymous Solo - 06/07/2018 AccorHotels certified review
« Cosy and charming little hotel »

Staff was nice rooms were clean and location sufficient

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you very much for these positive comments that I will share with the team. Hoping to see you soon at the Ibis Styles Paris Gare de l'Est TGV. Kind Regards Lucie JOLY Directrice / General Manager

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