Mercure Les Deux Alpes 1800 Hotel 4 stars

TripAdvisor rating 4.0/5 624 reviews
Mercure Les Deux Alpes 1800 Hotel
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Hotel extras

  • Spacious rooms with balcony and mountain view

  • Large terrace bar and open restaurant with panoramic view

  • Free covered parking and secure local cycling

  • Hotel Shuttle on request to reach the center of the resort

  • Family rooms for 4 or 5 people and free WIFI

Services in the hotel and nearby

Check-in from 17h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request
  • Golf course 9 holes (Nearby)
  • Tennis
  • Beach and water sports
  • Other sports activities
  • Skiing
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Reopening of the hotel and the ski area from 1st December! We welcome many of you to enjoy the first snow!

Hotel location

Mercure Les Deux Alpes 1800 Hotel

1 Promenade des Ecrins
Le village
38860
les deux alpes
france

Tel: +33476792929

Fax: (+33)4/76792521

Contact email

Check-in from 17h00

Check out up to 10h00

  • AUTOCAR VFD :   GRENOBLE-2ALPES 2 ALPES

  • By plane

    GRENOBLE SAINT GEOIRS At 120km / 74 miles

  • By plane

    LYON SAINT-EXUPERY At 160km / 100 miles

  • By train

    GRENOBLE At 70km / 43 miles

GPS :45.019943, 6.130199

Our accommodations

Take a moment to relax in our comfortable, spacious rooms boasting a balcony - most of which are south-facing - and an exceptional panoramic view. You can also enjoy free WIFI, tea and coffee making facilities and a flat-screen TV. For your comfort, you can choose from 2 types of room: a Standard Room with a view of the Oisans region; or a Superior Room, which is larger and has a balcony and views of the resort and the Roche de la Muzelle peak. Some can accommodate up to 5 people.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with balcony overlooking the mountains, with double bed and twin beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with balcony overlooking the mountains, with double bed and 3 single beds

  • Max. number of persons: 5
  • Area: From 33
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

L'ECRIN

Type of cuisine: Thematic cuisine

"Les Ecrins" restaurant offers varied, traditional, local cuisine and themed buffets. Optional fondue of local specialities, raclette, salads, tapas. Summers, enjoy barbecue and braserades on the terrace.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE K2

Photo non contractuelle / Strictly non binding

This spacious bar with solarium and fireplace invites you to warm up with a hot drink and a crepe after skiing or unwind with friends around a cocktail or glass of wine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 280

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Les Deux Alpes 1800 Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

522 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

624 reviews

Fantastic place. Too old hotel

Customer review rating 4.1/5

Ramón M. Couples - 11/08/2019 AccorHotels review

Very nice stay, enjoying french Alps. Hotel is under Mercure standards. Rooms are really poor.

Customer review rating 4.1/5

Stian Friends - 27/07/2019 AccorHotels review

Pleasant

Lovely views, peaceful surroundings, sheltered parking, nice meal in restaurant.

Customer review rating 4.1/5

Patricia S. Families - 24/07/2019 AccorHotels review

I was disappointed that we had to pay for swimming, and then, in addition, for sun beds. Apart from this, we enjoyed our stay. The room was very comfortable.

Lovely staff....

Customer review rating 4.1/5

Bobmombassa Friends - 23/07/2019 AccorHotels review

After a somewhat troubled booking via another agency-"Angel" sorted out my accommodation requirements and later with the intervention of "Lea" changed to a better sleeping arrangement. All the staff were very conscientious, a credit to the management team. On a slightly negative note-I felt the breakfast staffing was reduced and needed 2 or more people to allow a better flow of replenishment and efficient delivery of the (very nice) omelettes. This is in no way a criticism of the waiting staff. Overall an enjoyable stay!

Customer review rating 4.1/5

Paulo Families - 22/07/2019 AccorHotels review

Special thanks to Amália.

Small family rooms and terrible beds

Customer review rating 4.1/5

Niall M. Friends - 17/07/2019 AccorHotels review

Staff were helpful and the service good. Food at breakfast and evening meal was good and plentiful. Hotel is in a remote location within the resort ( for lifts and cable cars) and not central to the town and 15 min walk to restaurants / bars. We booked a large family room and were disappointed with the size of the room and the quality of the beds; quite possibly the worst beds I have ever slept on in any hotel. The main double bed was two ancient singles pushed together and the two single beds were tiny (too short for adults) and similarly uncomfortable and old. The room was also shabby, with pealing paint and dirty carpets and no ceiling light either. There was only one spare plug socket in the whole of one large family room - poor. Overall, it is probably suitable for the mass ski market during the winter season, but out of season it looks shabby and does not merit 4 stars. I do not recommend this hotel, due to the poor condition, terrible beds and small rooms.

A tired hotel in need of a makeover and some much better beds

TripAdvisor rating 4.0/5

NightBustoMytholm Family - 16/07/2019 TripAdvisor review

Staff were freindly and helpful. Food was good and plentiful, with buffett breakfast and fixed menu evening meal. View from the balcony was amazing. Location within the resort was OK and easy to get to restaurants and cable cars / lifts The rooms were tired, paint flaking and carpets stained. The beds were terrible; old ,cheap and uncomfortable. Maid service in the room was random, with dirty towels left on the floor one day and no toilet paper or shower gel the next - this is unacceptable at this price point / star rating.

Dear guest, First of all, we have been reallys pleased to welcome you in your Mercure Hotel Les Deux Alpes We appreciate that you liked the quality of the food, the tasteful breakfast and the friendliness of the staff! We seriously take into consideration your review concerning the room, maid service and furniture. Please, do not hesitate to contact us for your next booking! Warm regards Vincent Goasduff General Manager

EXCELLENT STAY

Customer review rating 4.1/5

Jih Couples - 08/07/2019 AccorHotels review

Hotel difficult to find [no effective direction signs] even though it can be clearly seen from the main entrance road; one (1) hour drive from MGALLERY Park Hotel in GRENOBLE, but, forty five (45) minutes to arrive at the hotel once at LES DEUX ALPES [with the kind assistance of an off-duty fireman]! Excellent and courteous check-in/check-out by the different receptionists. Good sized room [502] with an excellent view on the mountains from the balcony; plus [unfortunately] the view over the many vacation apartments/restaurants/facilities! Quality breakfast being better than other French MERCURE hotels, plus the excellent service given by 'CLEMENT' which made our breakfast experience a real pleasure!

5 Star hotel

Customer review rating 4.1/5

Rob N. Friends - 29/06/2019 AccorHotels review

The people at the front desk were very helpful and made us feel welcomed. The food was awesome, both the dinner and breakfast.

Fantastic staying, great staff and good prices!!

Customer review rating 4.1/5

William Friends - 28/04/2019 AccorHotels review

We had a great stay during this winter in Les deux Alpes. We were with a group of friends over for a long weekend! We will definitely go back!!

Friendly helpful staff with very run down rooms

Customer review rating 4.1/5

Karin B. L. Families - 24/04/2019 AccorHotels review

Hi! At very first sight very depressing! The entrance was not very clearly signed, and all of the ground floor facility areas are very neglected we ended up wondering around before we found the reception for the check in. The lounge and dining area are nicely done up, the rooms need updating badly, everything is tired, worn out and run down. A safe would be very useful in the room. The staff made up for the lack of style, they were very helpful and friendly, even helped us with having an early breakfast. The other negative would be that the area as a ski resort is very expensive , which I think the tourist office needs to look at.

Uplift!!

Customer review rating 4.1/5

Paddy P. Couples - 19/04/2019 AccorHotels review

Very attentive friendly staff who made us very welcome. The hotel is very ‘tired’ and needs modernisation. It doesn’t match the usual standard we would expect of a Mercure hotel. This isn’t an issue staff could resolve and is not reflective on them. We are certain this is familiar commentary regarding this particular hotel.

Customer review rating 4.1/5

Ib Business - 14/04/2019 AccorHotels review

Fine

Personnel tres agreable

Customer review rating 4.1/5

R. Families - 04/03/2019 AccorHotels review

Personnel tres agreable

Ok

Customer review rating 4.1/5

Anonymous Families - 03/03/2019 AccorHotels review

Bit overpriced

Thank you for my training going up and down stairs

Customer review rating 4.1/5

Enrique R. Families - 11/07/2018 AccorHotels review

Stuff was nice, location is nice, but lift wasn't working the whole stay. I think that is really poor for a 4* hotel. Bathroom was old.

Dear Enrique R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Les Deux Alpes 1800. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the lift problems. (which were new) At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we took the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas.B General Manager

Great location - friendly & helpful staff - great food

Customer review rating 4.1/5

Hans V. Families - 23/04/2018 AccorHotels review

Very pleasant stay at Mercure Les 2 Alpes 1800: * check-in was smooth & we could get into our room immediately * excellent location, close to the skilift 'Village', ski rental & heath center/swimming pool * great food - breakfast & dinner * very friendly & helpfull staff (reception, restaurant/bar & cleaning) * ski lockers * indoor parking available

Dear Hans V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Deux Alpes 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Benfodda General Manager

Hotel looked a bit tired and rundown with most lifts not working.

Customer review rating 4.1/5

Anonymous Families - 09/04/2018 AccorHotels review

My daughter was surprised to see so many of the hotel staff loitering outside the hotel smoking cigarettes.

Dear Nairn S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Les Deux Alpes 1800. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Benfodda General Manager

Very nice location and staff

Customer review rating 4.1/5

Franck Couples - 27/02/2018 AccorHotels review

Very good location next to the slopes. Very helpful staff. Hotel with good services despite no restaurant at lunch time and the need for some refurbishment.

Dear FRANCK, We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Deux Alpes 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Benfodda GENERAL MANAGER

Very good atmosphere, great and helpful staff

Customer review rating 4.1/5

Pierre N. Families - 20/02/2018 AccorHotels review

I stayed 4 days with my 11 years old son, for him to do some skiing. I really enjoyed the nice and friendly attitude of the team at the hotel. This makes a tremendous difference to me,.

Dear Pierre, We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Deux Alpes 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Benfodda GENERAL MANAGER
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