Hotel - Sofitel Philadelphia
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Sofitel Hotel

Sofitel Philadelphia Hotel

120 South 17Th Street 
19103  Philadelphia
UNITED STATES

3,274 reviews
TripAdvisor Rating Based on 3,274 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 5am to 1am
    • Opening hours : Week-end 5am to 3am

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

  • 306 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 150 family rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • TV with on-screen billing info
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 8,716 reviews

Our guest reviews for Sofitel Philadelphia

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,274 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Janis Z. Families - 14/08/2017
« Very pleasant  »

Very pleasant

AccorHotels certified review
Emily Couples - 14/08/2017
« Short and sweet  »

A brief stay....room was very nice, bed was comfortable, great location. Waited a bit long to check in, but staff was friendly. However, very disappointed that I left a pair of earrings in the room and they were not found.

AccorHotels certified review
Anne A. Families - 14/08/2017
« Superb location and excellent service »

A misunderstanding regarding breakfast was graciously resolved. The fitness center was totally adequate and the hotel's location was superb, with 6 to 10 vegetarian restaurants within a 2 block radius. We were able to walk to the museums and walk to the historic areas. Rittenhouse square was around the corner, and wonderful shopping was also right around the corner. Valet parking was super friendly and efficient. The happy hour drink in the bar, a Moscow mule, was delicious. We had a perfect stay.

AccorHotels certified review
Dw Families - 14/08/2017
« Had high expectations but was disappointed »

Somewhat disappointed in service and amenities offered by the hotel.

AccorHotels certified review
Alice Families - 14/08/2017
« Good night's sleep and great coffee and croissants in the morning. »

We had an enjoyable visit to Philadelphia in August 2017. Our room was ready at 12Noon, which was very convenient for us, and we appreciated the valet service for our vehicle. The weather was nice so we spent a lot of time touring the city. Needless to say, this meant we did not spend a lot of time in the hotel. But when we did, we slept comfortably and enjoyed the coffee and croissants in the morning.

AccorHotels certified review
Anonymous Business - 14/08/2017

Your system was down and I could not check into my room for quite some time. This lasted for the 3 days I was at the hotel. So I also got no bill at checkout, and then got sent a corrupted file with my statement, which is useless. For a major hotel to have their system down for 3 days is inexcusable.

AccorHotels certified review
Anonymous Couples - 14/08/2017
« Mostly relaxing weekend  »

Our stay was comfortable. Our room was nice but not luxurious. The bathroom seemed very dated.

AccorHotels certified review
Mrs. H. Couples - 14/08/2017
« Bed so Comfy »

Love Sofitel hotels! People are all so nice, the room was immaculate and the bed the most comfortable I sleep in. Most important, I feel I get very good value for what I spend. That said, my only complaint is that there were very loud noises late at night and early in the morning coming from the walls. I suspect that the building is old and it is just the pipes from upper rooms. If I stay again, I will definitely request a room on higher floor as this is annoying when you are trying to sleep on a weekend.

AccorHotels certified review
Robyn Families - 13/08/2017
« Wonderful Hotel and Stay »

We had a superb experience, and a wonderful time in the city! The hotel was very close to all of the sites we wanted to visit in Philadelphia, and the beds were the most comfortable I have slept on in any hotel - ever! Everything was very clean, each person who worked at the hotel was extremely kind, and helpful!

AccorHotels certified review
Keiko Business - 13/08/2017

I really disappointed staying sophitel hotel this time. I have been using this hotel many times over years, but this time I really thought this was it. When I was arrived, no one was trying to help my bags (I had 3 bags) in the front. I was struggled manage to the reception. when I checked in my room, the bathroom was left with about 10 hairs in the tab. Last of all, it took me to check out about 30 min because the computer was down. They said they couldn't print out receipt. A African American gentleman at the reception told me that he is going to email me but I guess he got my email wrong, he couldn't manage to send me the receipt via email. After having "I sent you email" "no I haven't gotten one" conversation 10 min and giving him my email address few times, he started get nerves and his hand stated shaking so I had to ask someone else to send me the receipt via email. Btw, o couldn't open the attachement so I contacted the hotel to resend me but no answer. I really think this hotel is not like used to be. It used to be one of my fav hotel since the service was great but not anymore.

AccorHotels certified review
Anonymous Business - 12/08/2017
« Very good »

Nice

AccorHotels certified review
Stacie Families - 12/08/2017
« Erik and Hector at the front desk MADE our stay »

The best hotel expierence we have had in the last few years. We have stayed at similar hotels but Sofitel was superb!

AccorHotels certified review
Margaret S. Couples - 12/08/2017

Our stay was comfortable but the room didn't feel clean. A lot of mold:mildew around the shower area. Room just felt tired and worn.

AccorHotels certified review
Kevin C. Solo - 11/08/2017
« Great experience  »

Stayed for 3 nights. The rooms were fantastic from bedroom to bathroom. Definitely staying there again.

AccorHotels certified review
D. C. Business - 10/08/2017
« A welcoming respite »

The Sofitel staff made a quick change in my room immediately after check-in without hesitating or protest. Kindness goes a long way, and added a warmth to my following two night. It was so much appreciated.

AccorHotels certified review
Anonymous Families - 10/08/2017
« great service great accomodations »

wonderful

AccorHotels certified review
Anonymous Business - 10/08/2017
« Facilities need improvement/maintainence  »

Staff was wonderful. However, we had some difficulty with the maintenance. I had my 2 year old with me & she needed to take baths. However, the tab you pull to switch between the tub & the handheld shower was broken, so water would spew out of the top of the tub faucet if you turned on more than a trickle of water; the handheld shower part was inoperable. This was really disappointing because one of the reasons we booked this hotel was because of the bathroom - online, it looked perfect, but it was a bummer that it didn't work. We told the maintenance/engineering department about it, and they came by and tried to fix it, but we still had the problem for the entire trip. (This was a business trip, with family in attendance)

AccorHotels certified review
Theresa Couples - 10/08/2017
« Awesome weekend getaway »

It was a great weekend in Philly!! The hotel was great, we had no complaints. And the bed was AMAZING!

AccorHotels certified review
Jeff R. Couples - 09/08/2017
« Great hotel. »

Quick staycation - great hotel.

AccorHotels certified review
W Business - 09/08/2017
« Absolutely amazing experience-I will return  »

Everyone was so very helpful and nice from the bell service, front desk, waitress at restaurant. Highly recommend and will return.

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