Hotel - Sofitel Philadelphia
Sofitel Hotel Sofitel Hotel

Sofitel Philadelphia Hotel

4.5/5 3,516 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 169.00 USD Non member rate
From 160.55 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 5am to 1am
    • Opening hours : Week-end 5am to 3am

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

  • 306 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 150 family rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • TV with on-screen billing info
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

d
4.6/5 AccorHotels Rating 11,826 reviews

Our guest reviews for Sofitel Philadelphia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,516 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Maureen D. Families - 17/07/2018 AccorHotels certified review
« Excellent all the way around. »

We were greeted warmly whenever we encountered any Sofitel staff throughout the hotel which speaks volumes. Staff were always accommodating and gracious. Our room was clean, comfortable and spacious. It was nice not to hear sounds coming from other rooms or the hallway. The wedding reception we attended was phenomenal. The variety of the hors d'oeuvre, cocktails, entrées, desserts, and at the brunch was unbelievable. Everything tasted delicious. Service was impeccable. We really enjoyed ourselves and will highly recommend the Sofitel to friends and family for future events. To take a page from your book C'est magnifique!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Jack F. Families - 17/07/2018 AccorHotels certified review
« I was very impressed with the "we care" philosophy exhibited by all we came in contact with upon and during our stay. »

Simply the organization and planning was outstanding. "Attention to detail" is paramount to one's success and the resultant outcome in performance speaks for itself. Everyone was sincere, helpful as warranted while performing their job without missing a beat. It is very evident that hotel leadership communicates, evaluates and assesses what continues to work well and what can be adjusted to better serve the client always! I would highly recommend staying at one of your hotels without reservation. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Herb M. Families - 17/07/2018 AccorHotels certified review
« Ok but not quite what we would have expected given the cost »

Rooms were simple not “deluxe”. Appointments in the room were basic. Surprised at the small size and age of tv. Very inconvenient parking for drop off, etc.

Kh Families - 17/07/2018 AccorHotels certified review
« Pleasant attentive staff and nice accommodations »

Very good experience. The room was a bit dark, could have used brighter lighting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Anonymous Families - 17/07/2018 AccorHotels certified review

Overall great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Solo - 17/07/2018 AccorHotels certified review
« Fantastic hotel and staff! Friendly and helpful. »

I've never stayed at a Sofitel property and I was so impressed. Incredibly friendly staff and so customer-oriented. I will stay there again on my next trip to Philly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

John Couples - 17/07/2018 AccorHotels certified review
« Easy and enjoyable. »

The title says it all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Jenifer Families - 17/07/2018 AccorHotels certified review
« Fabulous night in Philly »

The room was very very nice. The shower was kinda slow to drain. The location was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Edward F. J. Families - 17/07/2018 AccorHotels certified review
« Alltime favorite hotel in Philadelphia »

Had the pleasure of celebrating my sisters wedding here! Wouldn’t want to change anything about the weekend! Staff was fantastic and friendly. Food was delicious. And rooms were spectacular. A big thank you to Angela Bauer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Foley J.., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Farida Families - 16/07/2018 AccorHotels certified review
« Farida »

The staff were friendly, especially the guys at the front door. Check in and Check out, process very fast The room could use more amenities such as microwave. Other than that, very clean and safe hotel. Breakfast was excellent, my son loved the Belgian waffle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Lisa Couples - 16/07/2018 AccorHotels certified review
« Great experience! »

Beautiful lobby when we arrived and plenty of staff to take care of our vehicle. Erik at the front desk was exceptionally nice and upgraded our room which was a nice touch after a 4-hour drive in heavy traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

John S. Couples - 16/07/2018 AccorHotels certified review
« Very good »

Nice staff great area to stay in the city .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. lll, Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Rebecca B. Business - 16/07/2018 AccorHotels certified review
« Loved our stay at the Sofitel »

Customer service is incredible, every single employee we came in contact with was friendly and helpful. And we couldn't get enough of the raisin croissants that are made fresh daily, really all of the food at the hotel was excellent. Will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Bill P. Families - 16/07/2018 AccorHotels certified review
« Great hotel. Patricia McDonald was extremely helpful and truly showed a caring way. »

Top notch hotel and Patricia McDonald and Lisa from your meeting department were great to work with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. p., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Kelly Couples - 16/07/2018 AccorHotels certified review
« Customer Service was excellent »

The Sofitel Hotel in Philadelphia has by far the best customer service I have ever experienced. From the valet to the check-out process, it was a most enjoyable stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Friends - 16/07/2018 AccorHotels certified review
« Satisfied »

Room was clean. Staff was friendly. Accommodations and amenities as described.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Anonymous Couples - 15/07/2018 AccorHotels certified review
« We were very spoilt »

Too short a trip, wished we could have stayed another night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig I., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. If you have time, please also check us out on Facebook! A great place to see "what's happening" at our hotel and earn prize giveaways! Sincerely, Angela Bauer General Manager

Hadijat M. Couples - 14/07/2018 AccorHotels certified review
« it was a relaxing experience »

I absolutely loved our corner room 1101 , it was spacious and clean . The pillow topper however was not as comfortable some spots were more sunken in than other spots on the bed . my partner and I a bit tough time sleeping with our backs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hadijat M., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'd like to express my apologies for uneven pillow topper. I will follow up with our housekeeping department to ensure this issue is fixed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Mariell J. Business - 14/07/2018 AccorHotels certified review
« Awesome »

Sofitel Philedelphia has been AWESOME! Great customer service, and totally on top of everything we have asked for. Love this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} P., Thank you for staying at the Sofitel Philadelphia! We appreciate you completing our guest survey regarding your stay with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our goal at Sofitel Philadelphia is to be the leading hotel in the downtown Philadelphia area. To gain this exposure in our area, we invite you to take a few minutes and log on to TripAdvisor to share your experience with others. https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. If you have time, please also check us out on Facebook! A great place to see "what's happening" at our hotel and earn prize giveaways! Sincerely, Angela Bauer General Manager

Chad W. Families - 14/07/2018 AccorHotels certified review
« A welcoming stay as always »

My only complaint was the difficulty in taking advantage of AccorHotels best price guarantee online. With the help of an online representative the process was still unsuccessful, time-consuming and terribly frustrating. Check in services at the hotel did their best in accommodating the best rate possible. As an AccorHotel member, I don’t think the best rate possible should be so difficult.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chad w., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'd like to express my apologies for the inconveniences you'd experienced booking your reservation. We will take the necessary steps to correct this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 169.00 USD Non member rate
From 160.55 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates