Hotel - Sofitel Philadelphia
Sofitel Hotel Sofitel Hotel

Sofitel Philadelphia Hotel

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4.5/5 3,318 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Incl- Freshly squeezed juice, bakers basket,pot of coffee and a breakfast entree dish

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Incl- Freshly squeezed juice, bakers basket,pot of coffee and a breakfast entree dish
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 5am to 1am
    • Opening hours : Week-end 5am to 3am

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

  • 306 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 150 family rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • TV with on-screen billing info
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 9,213 reviews

Our guest reviews for Sofitel Philadelphia

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,318 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 12/10/2017
« Average. Innacuous. »

I waited for 30 minutes + to check in. Half of my room service orders were wrong. Several lamps and 1 telephone in the room did not work. At the end of a business day, I asked if there was a place I could change out of my suit. Many other business hotels make such arrangements. However, the Sofitel staff responded like I was crazy and indicated that I could into the public restroom. Obviously I can go into the public restroom.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Fantastic. »

Front reception and the bartender were very hospitable and courteous l.

AccorHotels certified review
Anonymous Business - 12/10/2017

GenerAlly excellent with minor issues. The toilet was broken, the room make up was very late and it takes too long to get the car from valet. Theses issues have been with my last two stays.

AccorHotels certified review
Anonymous Business - 12/10/2017
« Sales manager »

Extremely good

AccorHotels certified review
Anonymous Business - 12/10/2017
« Lovely room, but obvious rodent issue in lobby »

While my room was wonderful and the check-in staff was too, the doormen and the rodent issues in the lobby left a bad impression overall. While sitting in the bar area, I witnessed two mice traveling along side the main bar... Not what I expect at all at a luxury hotel. Very disappointing.

AccorHotels certified review
Jenny Business - 12/10/2017
« It felt like a spa! »

It was a great experience, I have never stayed at a Sofitel before. I would certainly stay again. This is what hospitality truly is. Thank you!

AccorHotels certified review
Rugw3000 Families - 12/10/2017
« Great experience »

Great hotel and staff. We had a wonderful time and we will be back.

AccorHotels certified review
Graybeard Couples - 12/10/2017
« As with the other Sofitels where we have stayed ( Washington D. C., Fez and Marakesh ) this was 5 star! »

Our visit was certainly enhanced by three special employees starting with Oumar at the front door, Joann in the Dining room and Chris in the bar...all have the attributes any employer would welcome in any business. As usual the bathroom is the star of the accommodation followed by the bedding. The lighting in both areas is second to none and clearly designed to be the best, particularly reading in bed! We will return.

AccorHotels certified review
Katrina Business - 12/10/2017
« Sloppy service, outdated, beat-up room »

I did not enjoy my stay at the Sofitel. The room was in poor condition even though it was a suite, had beat-up walls with scratches everywhere. The TV did not work and there was a man in my room repairing it which i checked in which surprised and scared me. Lastly, they told me i would get my final bill through email after leaving but that did not happen and I had to call them directly to obtain it and give my email again although they already had my email and have been sending me survey requests since I left. Pretty bad service and quality for a so-called high end hotel.

AccorHotels certified review
Anonymous Solo - 11/10/2017
« Unfortunately, it did not meet my expectation »

The hotel is not in good condition. The carpets are stained. The furniture is damaged. There was an unpleasant smell in the room during the whole stay. The service was okay, but overall it was not what I would expect from a four star hotel. I don’t think I will be staying again the next time I visit Philadelphia.

AccorHotels certified review
Outwood Couples - 11/10/2017
« Nice enough, but nothing very special about this hotel. »

Our room and amenities were nice enough, but frankly, for a chain that promotes itself as a luxury brand, we didn't see much of that. Besides that, our restaurant experience was pretty dismal. The salad that we shared didn't have all the ingredients listed on the menu; my sea bass entree looked and tasted more like a piece of shriveled flounder and the "baguette" dinner rolls were tough. The waiters were obviously over-extended, no offers to refresh drinks, wine, or water.

AccorHotels certified review
Gloria Business - 11/10/2017
« Pleasant »

Hotel was very clean and bed was very comfortable.

AccorHotels certified review
Anonymous Families - 10/10/2017

Every need was met- our housekeeper even noticed we had a lot of empty water bottles in our trash and left us a bag of extra waters! Will definitely stay again!

AccorHotels certified review
J. I. Friends - 10/10/2017
« Everyone was helpful and pleasant from the maids to concierge . »

We had a pleasant time. Our needs were met quickly. The room was clean. Everyone was very helpful.

AccorHotels certified review
None Business - 10/10/2017

Very friendly and accommodating.

AccorHotels certified review
Henry P. Business - 10/10/2017
« We had a productive meeting and enjoyed good hotel service. »

Convenient location, attentive staff, good ambiance in the lobby/bar area.

AccorHotels certified review
Jimm Families - 10/10/2017

Comfortable and pleasant stay. Classic and elegant.

AccorHotels certified review
Robert G. Couples - 10/10/2017
« Awesome staff »

Great location and super friendly staff

AccorHotels certified review
Sarah R. Couples - 10/10/2017
« Luxury in the heart of Philly »

A great stay with the Sofitel. They really do go out of their way to make you feel special, from the welcome chocolates to the happy greeting from the doorman each day. The bed was super comfy and I slept like a baby each night. Heaven. Only negatives were that some of the furniture in the room was a bit dated (probably antiques but dud not fit in with style of the room) and the blinkin toilet was so loud when it flushed. Also could do with a night light to help guide to the toilet - which was a long way in the suite! All in all I would stay here again.

AccorHotels certified review
Jack J. (. C. Business - 10/10/2017
« Praise of the hitel »

I stayed at this hotel on business with British Airways. The bed was the comfiest bed I have stayed in and I liked the nice touch of the Bose sound system in the room for music. I’ll be back in a few weeks and I’m very much looking forward to it! Xxxx

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