Sofitel Philadelphia at Rittenhouse Square Hotel 4.5 stars

TripAdvisor rating 4.5/5 3,827 reviews
Sofitel Philadelphia at Rittenhouse Square
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Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17Th Street
19103
philadelphia
united states

Tel: +12155698300

Fax: (+1)2155647453

Contact email

Check-in from 16h00

Check out up to 12h00

  • WALNUT/LOCUST :   ORANGE WALNUT/LOCUST

  • By plane

    PHILADELPHIA INTL At 13.6km / 8.5 miles

  • By train

    30TH STREET AMTRACK STATION At 1.6km / 1 miles

GPS :39.95078, -75.168998

Our accommodations

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

Classic Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Mini Bar

SUPERIOR ROOM, 1 King

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 1 King, High Floor

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 2 Doubles

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

MAGNIFIQUE ROOM, 1 King

  • Max. number of persons: 2
  • Area: From 37

MAGNIFIQUE ROOM, 1 King, Corner Room

  • Max. number of persons: 2
  • Area: From 39

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room

  • Max. number of persons: 4
  • Area: From 54
  • Wireless internet in your room
  • Mini Bar

PRESIDENTIAL SUITE, 1 King, ADA

  • Max. number of persons: 4
  • Area: From 140
  • Wireless internet in your room
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Automatic wake up call
  • Mini Bar

SUPERIOR ROOM, 1 King, ADA, Roll-in Shower

  • Max. number of persons: 2
  • Area: From 36

SUPERIOR ROOM, 1 King, ADA, Tub with Grab Bars

  • Max. number of persons: 2
  • Area: From 33

LUXURY ROOM, 2 Doubles, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 36

LUXURY ROOM, 1 King, High Floor, ADA, Roll-in Shower

  • Max. number of persons: 2
  • Area: From 33

LUXURY ROOM, 2 Doubles, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 36

1 BEDROOM LUXURY SUITE, 1 King, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 46

1 BEDROOM LUXURY SUITE, 1 King, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 46

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 54

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 54

1 Luxury king Bed - ADA Accessible

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room
  • Mini Bar

1 BEDROOM LUXURY SUITE, 1 King

  • Max. number of persons: 4
  • Area: From 46
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

LIBERTE URBAN CHIC LOUNGE

Type of cuisine: International

Discover Liberté Urban Lounge, a chic downtown hot spot serving hand-crafted cocktails and contemporary, French-inspired food in one of the city's loveliest settings. 11:30am-1am Sunday-Thursday 11:30am-2am Friday & Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHEZ COLETTE

Type of cuisine: Regional

Savor an irresistible breakfast or a Sunday brunch in Chez Colette, our charming brasserie, also available for private events. 6am-11am Mon-Friday, 7am-11am Saturday & Sunday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBERTE URBAN CHIC LOUNGE

Photo non contractuelle / Strictly non binding

Liberté chic urban lounge serving cocktails and contemporary French-inspired food in one of the city's loveliest settings.Gather with friends at the bar, Share an intimate moment in the lounge along the fireplace, or enjoy a meal in the dining area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 431

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Philadelphia at Rittenhouse Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

14,403 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,827 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel, friendly service, centrally located

TripAdvisor rating 4.5/5

DMBZama Solo travel - 15/08/2019 TripAdvisor review

Hotel was clean, service was very friendly and professional, and the property is located only a few blocks from Rittenhouse Square. It's close to parks, restaurants, shopping, business and more. People couldn't be more service oriented.

Decent but not my best stay here at Sofitel Rittenhouse.

Customer review rating 4.6/5

Olivia B. Solo - 14/08/2019 AccorHotels review

It was mostly good. A couple of snafus that were undesirable. I ordered room service as soon as I checked in, I was told that it would be up soon (a salad & soup and a bottle of prosecco). It took over an hour and then I had to rush to eat so I made it to my concert on time but I was actually late and missed an act I wanted to see. However, the room service deliverer apologized for how late it was. I didn’t complain. That night, I had a great time at the hotel bar talking to Chris and Joe. Chris is my favorite employee you have there. Then I ordered breakfast the next morning, I ordered spinach eggs Benedict. When I received the eggs, they were poached to a medium. Not desirable. Overall not terrible but not great.

Dear Ms. B., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the delay with your room service order, and your disappointment in the eggs Benedict, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have shared this with our Director of Food and Beverage. Please rest assured we are taking the necessary steps to address these oversights and will ensure they do not occur going forward. I truly appreciate you bringing these matters to my attention. I also appreciate you feedback on Chris and Joe in Liberte, and I will be sure to share this review with them. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

I was extremely satisfied.

Customer review rating 4.6/5

Jacob S. Couples - 14/08/2019 AccorHotels review

I gave it a 10/10 due to my extreme satisfaction.

Dear Mr. S., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Great place and service

Customer review rating 4.6/5

Roberto P. Families - 13/08/2019 AccorHotels review

Service and amenities were wonderful !

Dear Mr. p., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Customer review rating 4.6/5

Patti B. Families - 13/08/2019 AccorHotels review

Our stay was extremely pleasurable. The suite that we stayed in was comfortable. The bed was very comfortable. Thank you

Dear Mr. and Mrs. B., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager
Customer review rating 4.6/5

Arlene R. Families - 13/08/2019 AccorHotels review

Your hotel was lovely and our room was very spacious and had everything we needed including a sitting area and a comfort bed. We would definitely come back and stay at the hotel again. The staff was very accommodating and helpful.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Customer review rating 4.6/5

Anonymous Business - 13/08/2019 AccorHotels review

Short but fabulous. Loved the room and the entire hotel! Wish I could have stayed two nights!

Dear Ms. P., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Quite pleasant

Customer review rating 4.6/5

Anthony C. Couples - 13/08/2019 AccorHotels review

We had a wonderful time and the accommodations were outstanding

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

My Philly Staple

Customer review rating 4.6/5

Teresa Business - 12/08/2019 AccorHotels review

When I go and work at our Philadelphia office, I always stay at the Sofitel. From the moment I arrive with the gracious and welcoming outside concierge, to Elyn, Larissa and Chris at the bar. Btw Elyn and Larissa know my food and beverage order now. To the lovely front desk concierge it is a pleasurable experience. Chloe checked on me throughout my entire week stay to ensure I was having a pleasurable experience. They have the best bed in the world and have nice turn down options. It's my home away from home/

Dear Ms. I., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Fair

Customer review rating 4.6/5

Anonymous Families - 12/08/2019 AccorHotels review

Room was not ready. Took 15 minutes just to check in. Beds are way to soft. Comforter way to hot to sleep with.

Dear Ms. M., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment at check-in, and in your bed comfort, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously, and I have shared this with our Director of Rooms. Please rest assured we are taking the necessary steps to address the delay at check-in, and will ensure it does not occur going forward. I truly appreciate you bringing this matter to my attention. Additionally, I understand that some of our guests prefer a firmer mattress, and we are happy to remove the feather pillow topper from our beds. I have updated your guest profile to reflect this preference, as well as including a top sheet. While we make our beds according to the European standard which does not include a top sheet, we do have them available upon request. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Fair

Customer review rating 4.6/5

Jason Families - 12/08/2019 AccorHotels review

Beautiful Lobby and updated bathrooms were all pros. However, the staff did not appear friendly nor helpful. There was a blood streak stain adjacent to the shower in the bathroom.

Dear Mr. V., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the disappointing experience with our team members, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously and I have shared this with our Director of Operations. Please rest assured we are taking the necessary steps to address this and will ensure it does not occur going forward. Additionally, we have investigated the shower in your room, and our engineering team determined that the red spot on the shower is the residue from the sealant we used during our renovation. Please accept my sincere apologies for this oversight, we truly appreciate you bringing this to our attention. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Great location

Customer review rating 4.6/5

Colleen Couples - 12/08/2019 AccorHotels review

We had a very short stay but it was lovely. The rooms were spacious and check in and check out was a breeze! Front desk and valet were super friendly and professional !

Dear Ms. W., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Pretty good!

Customer review rating 4.6/5

Anonymous Business - 12/08/2019 AccorHotels review

Everything was great except for two things. First, I would have liked to have a mini fridge in the room rather than a mini bar. I had brought leftovers from dinner back to my room thinking I had a space for them only to have to throw them away due to a lack of refrigeration option. Second, the coffee in the room was terrible. It was burnt, low quality coffee that wasn't remedied by the coffee in the restaurant, which also tasted burnt. These two things are relatively minor overall, and I would stay in your hotel again but this time I would get breakfast and coffee elsewhere and make sure to finish my dinner at the restaurant.

Dear Ms. B., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment in our coffee, as this is not a reflection of our standard. I want you to know that I take this feedback very seriously, and I have shared this with our Director of Rooms and Director of Food and Beverage. Please rest assured we are investigating this issue, and will ensure it does not occur going forward. I truly appreciate you bringing this matter to my attention. Additionally, we do have refrigerators available for our guests who request them. I have personally updated your guest profile to ensure you receive a refrigerator in your room upon your next stay with us. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

It was good

Customer review rating 4.6/5

Anonymous Families - 12/08/2019 AccorHotels review

We had a great experience. The rooms were clean and comfortable.

Dear Ms. T., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. If there is anything we can do to make your next experience an extraordinary one, please do not hesitate to let us know. Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager
Customer review rating 4.6/5

Vita F. Families - 12/08/2019 AccorHotels review

Rooms were well appointed. Staff was courteous.

Dear Ms. f., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Lovely Stay at the Sofitel Hotel

Customer review rating 4.6/5

Rebecca T. Couples - 12/08/2019 AccorHotels review

My husband and I were very happy to be staying at the Sofitel Hotel again. The room we were given was very lovely with a bedroom and an outer suite with a desk, tv and couch. It was quiet which we had requested. We enjoyed having breakfast in the dining room. The entire experience was very pleasant.

Dear Ms. T., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager
Customer review rating 4.6/5

Walid Business - 10/08/2019 AccorHotels review

Nice and warm stay in a sweet and clean room with a good service

Dear Mr. F., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Outstanding in every aspectf

Customer review rating 4.6/5

Raymond D. M. Friends - 10/08/2019 AccorHotels review

Fantastic

Dear Ms. D., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Staff, and room were wonderful!

Customer review rating 4.6/5

Jessica Business - 09/08/2019 AccorHotels review

My experience was great - from the knowledgeable, friendly associate who checked me in, to the time I left, all was perfect! I am a top tier guest at Hyatt, but was so impressed with this hotel, I will stay there again!

Dear Ms. C., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

The accommodations were perfect and the location, right off Rittenhouse Square. made fun dining and shopping options super convenient.

Customer review rating 4.6/5

Alex Families - 09/08/2019 AccorHotels review

I have to compliment you on your check-in process. It could not have been nicer or more prompt. Our waiter in the bar was able to give us a ton of great restaurant recommendations for dinner. The only issue we had was that our floors seem to have been polished with some weird wax. They were incredibly slippery and could be dangerous for older people. As it was our feet were slipping in our shoes and you could see our feet marks all over the floor. Thanks.

Dear Ms. L., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Additionally, please allow me to express my sincere apologies for the slippery floor in your room, as this is not a reflection of our standard. I want you to know that I take this feedback very seriously and I have shared this with our Director of Rooms and we are investigating the issue. I truly appreciate you bringing this matter to my attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
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