ibis Styles Arles Palais des Congrès Hotel 3 stars

TripAdvisor rating 3.5/5 604 reviews
ibis Styles Arles Palais des Congrès
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Hotel extras

  • Breakfast included, unlimited WIFI and on-site restaurant open daily

  • Free enclosed bus and car park

  • Swimming pool and sunny terrace open seasonally

  • Quadruple family rooms and connecting rooms

  • Ideal location next to Arles Museum of Antiquity and opposite the conference center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

ibis Styles Arles Palais des Congrès

Avenue de la Première
Division Française Libre
13200
arles
france

Tel: +33490939880

Fax: (+33)4/90499276

Contact email

Check-in from 14h00

Check out up to 12h00

  • NAVETTE ENVIA A 1euro :   Musée de l'arles Antique

  • By plane

    MARSEILLE PROVENCE At 66km / 41.01 miles

  • By plane

    MONTPELLIER MÉDIT. At 77km / 47.85 miles

  • By plane

    NIMES GARONS At 22km / 13.67 miles

  • By train

    ARLES SNCF At 3km / 1.86 miles

  • By train

    NÎMES SNCF At 35km / 21.75 miles

GPS :43.670944, 4.619171

Our accommodations

This is what our ibis Styles rooms are all about! Stay connected to our WIFI while working or drift off into sweet dreams in one of our cozy Sweet Beds!

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Direct dial telephone

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Direct dial telephone

Standard Family Suite with 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Direct dial telephone

Suite measuring 431 sq. ft (40 m²), with separate bedroom

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Direct dial telephone

Our restaurants and bars

4 SAISONS

Type of cuisine: Regional

We offer local and regional cuisine that follows the "4 seasons". Located facing the pool with a shaded terrace, you can enjoy pleasant moments there as a family, with friends or for your business meetings.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 7' SEVEN

Photo non contractuelle / Strictly non binding

The "Le 7'seven" bar is open seven days a week with an outside view of the hotel's pool and the terrace of the "4 Saisons" restaurant. This is the perfect place to relax, no matter what time it is...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 380

  • Maximum capacity: 372 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
ibis Styles Arles Palais des Congrès

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,387 reviews

tripadvisor

TripAdvisor Rating 3.5/5

604 reviews

Comfortable hotel in excellent situation

Customer review rating 4.3/5

Tim Families - 28/08/2019 AccorHotels review

The only criticism was that unlike all other Ibis Styles we have stayed in, tea/coffee in the reception area was not readily available, and had to be requested. The sachets, tea bags and water were available, but no kettle or milk/milk substitute. Staff generally were very pleasant and cooperative, though not readily forthcoming with complimentary hot drinks. Swimming pool was good, bedrooms comfortable, restaurant good for breakfast and evening meal. Very convenient for the Roman ruins just a short walk away. Most enjoyable stay.

Not very happy

Customer review rating 4.3/5

Piero C. Families - 26/08/2019 AccorHotels review

Experience overall not bad, but the look and feel of the place is very cheap and very different from the idea you get from the pictures. In addition having in the same building a “style” version and a “budget” one gets you the idea that you mostly get the budget one even if you asked for the style, and that’s extremely negative

Delighted to make our third stay!!

Customer review rating 4.3/5

Richard Couples - 26/08/2019 AccorHotels review

Great to have a good welcome and checked in easily! Pleased as well to be in room 705 again!

Mrs

Customer review rating 4.3/5

Enrica Families - 19/08/2019 AccorHotels review

Not good at all Rooms super tiny Bathroom very old and uncomfortable

Up to Ibis Styles standard after many years of staying ibis styles

Customer review rating 4.3/5

Richard J. Couples - 18/08/2019 AccorHotels review

Everybody from reception desk to bar and waiting staff in our opinion were certainly up to a high standard. When travelling we always in France we always stay at an ibis Styles Hotel. They have all been good but we think this one just beat the others. We will certainly be returning in the future

A good hotel for a good price

Customer review rating 4.3/5

Jap B. Couples - 05/08/2019 AccorHotels review

The.hotel is conveniently place just outside Arles centre, but it is a good walk in to the centre. The Roos are comfortable and the facilities are exactly right (not too much and just enough). The staff were very good

vincent

Customer review rating 4.3/5

Anonymous Solo - 19/07/2019 AccorHotels review

adore Arles and it's history. a small town with a big heart.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

best Accord hotel in arles

Customer review rating 4.3/5

Jean-jacques Business - 07/07/2019 AccorHotels review

simply the best ! best service, smiling people, efficent team, efficent cleaning lady, clean hotel, best service. and super managerin. all the best , see you next year JJ

Cher Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Arles Palais des Congrès. Sachez que nous sommes très heureux de constater que toutes nos attentions ont contribuées à répondre entièrement à vos attentes. Votre satisfaction nous conforte dans la poursuite de notre savoir-faire. Des témoignages chaleureux comme les vôtres sont les meilleures récompenses pour nos équipes : un grand merci à vous. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Sébastien - La réception

Excellent

Customer review rating 4.3/5

Mrs M. Friends - 07/07/2019 AccorHotels review

Sorry the previous survey for Vitolles completed in error and related to ibis budget Marseille where there are problems

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

Our nicest hotel experience

TripAdvisor rating 3.5/5

Ian F Couples - 30/06/2019 TripAdvisor review

My wife and I enjoyed a really lovely two nights stay in Ibis Styles in Arles. It was a place we had never been to before. We wanted a hotel that was handy for the sites and this was perfect within easy walking distance. We were also pleasantly surprised to find the hotel had a swimming pool which we really appreciated as the weather was hot.

Hotel in a great location for Arles.

Customer review rating 4.3/5

Marion B. Couples - 26/06/2019 AccorHotels review

The hotel was in a quiet location with a short walk in to the town centre. Being able to eat breakfast outside in the ahad was good.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

fine hotel, friendly staff, good value

TripAdvisor rating 3.5/5

Remy H Couples - 21/06/2019 TripAdvisor review

We stayed twice - albeit briefly, but enjoyed both stays. Travelling by bicycle, we were given access to a lock-up, the room was OK (spacious and equipped to Styles-standard). Breakfast and dinner were OK. Ample parking of cars, location is not in Arles town centre, but there is a bus and you can walk into town in about 20-25 minutes.

Not a nice stopover

Customer review rating 4.3/5

Dario Couples - 16/06/2019 AccorHotels review

The restaurant was very average and had heartburn. In the first hours of the morning the alarm went off causing some panic ( specially on a high floor) and had very little info nor excuses at checkout.

Dear DARIO C., We received your feedback on your stay on June 13th. I am sorry Mr Metzger for the inconvenience this night. We fully understand that an alarm trigger We have received your return regarding your stay of June 13th. I am sorry Mr Dario for the inconvenience this night. We fully understand that a fire alarm can disrupt the sleep of each of our clients. Nevertheless, our receptionists who perform the nights are guarantors of your safety above all else. That is why it is important after a doubt, to evacuate the hotel when the alarm sounds, we can not stop the system at our initiative, even if it is a "false alarm". This is strictly forbidden. All our customers have been very understanding and we thank them again, following this unforeseen event. Everything has been in order since. Believe, dear Sir, that your global feeling leaves us speechless. Sincerely, Dorothée Pernelle - Director

Ibis Styles/Ibis Budget under the same roof which was a new experience

TripAdvisor rating 3.5/5

MacLachlan Couples - 09/06/2019 TripAdvisor review

We were allowed to gain access to our room a little earlier than expected. It had a lovely view over Arles and the never ending flow of traffic on the highway. The girl on reception told us that we could catch the Navette into town rather than walking which we did. We had a good night’s sleep with a great mattress and pillows, but the overall rating of three stars was given because when we alighted the lift in the morning the sign said,”Petite Dejenieur”, so we walked around the corner to the worst breakfast we’ve ever experienced in an Accor hotel in over 20 years. When checking out we spied a lovely, bright and airy breakfast room with pool view. When we complained, the male on reception who “spoke English” but didn’t understand it, was unconcerned. He was at reception when we checked in and they should have pointed out that the Ibis breakfast was around the corner from reception.

One night stay in Arles

Customer review rating 4.3/5

Robert J. Couples - 30/03/2019 AccorHotels review

Staff friendly and attentive, room adequate size and comfortable. Location good, short walk to centre of Arles. Good car parking at hotel.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

Feeling at home

Customer review rating 4.3/5

Flavia Solo - 26/03/2019 AccorHotels review

I've been twice at this hotel. And each time I slept perfectly in a very clean room, very silent, the personnel was charming.

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien - Reception desk

Reasonable hotel spoilt by its location

TripAdvisor rating 3.5/5

JON O Couples - 13/03/2019 TripAdvisor review

Refurbished but in an out of town location with poor pedestrian links to the centre of Arles. Also strange to find an Ibis Styles and an Ibis Budget using the same reception and lobby with interlinked corridors!!

REASONABLE LIMITED SERVICE HOTEL LET DOWN BADLY BY ITS LOCATION

Customer review rating 4.3/5

Jonathan Couples - 12/03/2019 AccorHotels review

The hotel is located outside Arles in a poor location adjacent to an untidy housing development and an area of wasteland with poor pedestrian access to the centre. This spoilt our stay but was offset by the availability of free secure parking. I also found the juxtaposition of an Ibis Styles and an Ibis Budget odd - served by the same (albeit divided) reception and the bedroom corridors of both hotels being linked. Refurbishment was to a reasonable standard albeit you could have employed a more professional painter! Breakfast was well presented, plentiful and healthy. Minimal contact with staff.

Poor door security

Customer review rating 4.3/5

Kris Couples - 08/03/2019 AccorHotels review

We tested our door lock by setting the inside bolt. Our key would still work. We told the person at the front desk who replied "I'll tell my colleague". No effort to fix, move us or compensate us. We actually barricaded our door with a chair and suitcase. Our VERY first and likely our only Ibis stay. You'll note we cancelled 2 more reservations at other hotels.

A disappointment

Customer review rating 4.3/5

Michael A. Couples - 16/02/2019 AccorHotels review

The staff were excellent but the room was very disappointing

Dear customer, We very much appreciate your comments regarding your stay at the ibis Styles Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Could you give us more informations about room ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk
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