ibis Wien Messe Hotel 3 stars

TripAdvisor rating 4.0/5 1,452 reviews
ibis Wien Messe
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+ 17 Services
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020
vienna
austria

Tel: +431217700

Fax: (+43)1/21770556

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   11 A VORGARTENSTRASSE

  • BUS 11 A :   BUS 11 A VORGARTENSTRASSE

  • S1, S2, S3, S15 :   S1, S2, S3, S15 PRATERSTERN

  • TRAM 21 :   TRAM 21 PRATERSTERN

  • U1 :   U1 PRATERSTERN

  • TRAM :   21 PRATERSTERN

  • By plane

    BRATISLAVA IVANKA At 71km / 44.12 miles

  • By plane

    VIENNA SCHWECHAT At 20km / 12.43 miles

  • By car

    A2 => A23 At 3km / 1.86 miles

  • By car

    A22 => A23 At 3km / 1.86 miles

  • By car

    A23 EXIT HANDELSKAI At 3km / 1.86 miles

  • By train

    WESTBAHNHOF At 6km / 3.75 miles

  • By train

    WIEN HAUPTBAHNHOF At 6km / 3.73 miles

GPS :48.222141, 16.397822

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

MyRoom by Bojan: Café olé

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

MyRoom by Nadine: Sherlock

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

MyRoom by Jeannine: Far Eastern harmony

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

MyRoom by Daniela: A place in the country

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

MyRoom by Patrick: Oasis of Calm

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

MyRoom by Gerhard: For Anyone Seeking the Sea

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: International

International cuisine or regional specialties? The ibis kitchen Restaurant will spoil you with a culinary selection that leaves virtually nothing to be desired. Dine with us every day from midday through 2pm and 6pm through 10.30pm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you, serving drinks and refreshments, hot drinks and delicious food 24 hours a day, with crisp panini in five tasty variations, also available for takeaway!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wien Messe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,454 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,452 reviews

Customer review rating 4.4/5

Helena Business - 12/09/2019 AccorHotels review

The hotel rooms are very well tidy. Rooms are small but comfortable. Breakfast great!

Dear Helena H., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager
Customer review rating 4.4/5

Garci Couples - 12/09/2019 AccorHotels review

1. During the arrival our mistake we went to the ibis green the guys pointed out the door to headed to ibis red. The sad thing the receptionist using the headphone while check in. Is that the ibis standard? 2. Been inform during checked in about the extension night. Next day confirmed by day shift and extend. Evening we had to wait for one hour to get the key because of turn down that what receptionist had said and seems the receptionist doesn’t know what his doing that took almost hour standing in front of him.

Dear Hanecel J., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

September in Vienna

TripAdvisor rating 4.0/5

RAPB67 Business - 09/09/2019 TripAdvisor review

Once again an enjoyable stay at this hotel. From the map it appears to be "out of town", but it is very close to the Prater Park (10 minutes walk) and the nearest Metro station is about 5 minutes walk away. The advantage of this hotel is that it is easy to reach by train from Vienna International Airport (S7 to Paterstien and then walk and it is relatively quiet. Also it provides a good breakfast and a good selection of reasonably priced evening meals are available. I would stay at this hotel again.

Bedbugs in IBIS!!! Du jamais vu!!!

TripAdvisor rating 4.0/5

IrGay Family - 31/08/2019 TripAdvisor review

I booked in advance, for two nights, so, I got a little discount (the final price was as if I stayed at IBIS budget). the room is standard, I asked one facing the yard (otherwise it would be noisy). The breakfast could be better (more choice for the fruits, cereals and pastry). the second day it was an invasion of Italians arrived in a full tourist bus, so, there was no place to sit around. But what stroke me - there were bedbugs!!! We were bitten during night... What stroke me more - when I told it to the reception, they weren't surprised at all... Also, I asked for the fast check-out, but 10 days later and after remind at the client service, I still don't receive an invoice. So, it wasn't a nice stay.

Very nice

Customer review rating 4.4/5

Mohana Solo - 20/08/2019 AccorHotels review

Hotel is in a very convenient location, room was maintained well and i had a lovely stay. Checking in and out was very easy and staff very courteous and nice. Thank you for the nice stay

Dear Mohana Rajam A., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Clinical

Customer review rating 4.4/5

Alexandre M. Families - 19/08/2019 AccorHotels review

Just ok

Dear Alexandre Cardia M., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Very satisfied with this hotel

Customer review rating 4.4/5

Jean Families - 19/08/2019 AccorHotels review

After missing our connection fligt in Vienna due to a delay , Austrian Airlines offered us a stay in The Ibis hotel . Everything was arranged very well . Room was nice and clean . Dinner was good . Very satisfied .

Dear Maya/Jean V., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Very good stay.

Customer review rating 4.4/5

Henryk Couples - 14/08/2019 AccorHotels review

The hotel has a great location, easy access to public transport. Close to the City Center. Two parks near by. The hotel is very clean, good breakfast. Helpfull staf.

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager
Customer review rating 4.4/5

Mohamed B. Families - 14/08/2019 AccorHotels review

The hotel was excellent

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

The Ibis experience

TripAdvisor rating 4.0/5

urajshekhar Family - 12/08/2019 TripAdvisor review

A Compact room B Good breakfast C A better clarity on the airport drop charges D. A coffee maker would have been nice Overall value for money Nice locality with good connectivity Lots of shops and restaurants near by including an Indian restaurant Thali

Dear Guest, we very much appreciate your review! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

This is not Ibis quality

Customer review rating 4.4/5

Anonymous Solo - 11/08/2019 AccorHotels review

The location is dangerous at night with many drunks and drug addicts in the streets. The rooms were dirty with many hairs in the bathroom. The receptionist was arrogant when dealing with the problem that I paid for breakfast and there was suposed to be an early breakfast at 4:30a which I was declined (offered only dry cornflakes). The receptionist said that he will contact me if I could get my money back for the paid breakfast the last day and nobody sent me anything. The receptionist has my card number which disturbs me as nobody has contacted me. Very disappointed with this Ibis hotel, it seems like it does not belong in the chain that I know.

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of € 13,00 was issued to your credit card account on day of departure. Please note that we can only make refunds on a credit card which has been used for payment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Happy

Customer review rating 4.4/5

Ruslan R. Business - 11/08/2019 AccorHotels review

very comfortable place with friendly atmosphere

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Nice hotel room in Vienna

Customer review rating 4.4/5

Rajshekhar U. Families - 11/08/2019 AccorHotels review

It was a good hotel Only exception was no kettle / coffee maker in room

Dear Mr U., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. Unfortunately coffe and tea making facilities don't correspond to the country categorie of 3*** star hotel in Austria. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Very good

Customer review rating 4.4/5

Luz Families - 10/08/2019 AccorHotels review

The hotel met our expectations. Easy check in and check out, good food in the restaurant, super comfortable beds and friendly staff. The only reason why I do not give a 10 is because there was some noise already since 8 am (we wanted to sleep a little longer). Thanks Ibis!

Dear Mrs M., We very much appreciate your detailled comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Great experience, would love to go back

Customer review rating 4.4/5

Mainak Solo - 08/08/2019 AccorHotels review

Nice hotel with spacious rooms, centrally located close to major attractions. Staff were very helpful, enjoyed my stay there and would love to go back

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Satisfactory

Customer review rating 4.4/5

Scott B. Families - 07/08/2019 AccorHotels review

Hotel was a little old and such but there weren't any major issues. Not bad for 70€/night

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Good as always

Customer review rating 4.4/5

Johannes Business - 07/08/2019 AccorHotels review

Business stay. Breakfast is good, I get a deep sleep and people are friendly.

Dear Mr V., We very much appreciate your feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

immer gerne wieder

Customer review rating 4.4/5

Pohatu Families - 07/08/2019 AccorHotels review

It was amazing there: stylish, clean, super staff great location

Dear MrsGregor, We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Middling in Messe

Customer review rating 4.4/5

Brassed O. Solo - 07/08/2019 AccorHotels review

The check-in was frustrated and prolonged by the farcical, and insulting, way pre-allocation monies had been unilaterally taken from my credit card, the previous day, and the resulting time taken to sort this out. The room was reasonably well appointed and the bed was comfortable. The room was right at one the end of the floor so quiet. However, possibly as it was the end room, the galvanised metal emergency exit staircase ran directly past the window. This staircase was illuminated with high intensity LED lighting units which operated both day and night. Unfortunately the room had only two light tight blackout blinds, which didn’t cover the whole width of the window. So at night these bright, stark, LED lights shone into the room disrupting sleep… An attempt was made to us the computer terminal in the foyer. This had a Google Chrome? Home page in German which was impenetrable. Basically it wouldn’t admit any other website, you searched for, existing and so wouldn’t let you proceed beyond the first screen.. All in all a disrupted and frustrating stay.

Dear Mr H., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Middling in Messe

TripAdvisor rating 4.0/5

Brassed_Off_Jynxed Solo travel - 07/08/2019 TripAdvisor review

The check-in was frustrated, and prolonged, by the farcical, and insulting, way pre-allocation monies had been unilaterally taken from my credit card, the previous day, and the time taken to sort this out. The room was reasonably well appointed and the bed was comfortable. The room was right at one the end of the floor so quiet. However, possibly as it was the end room, the galvanised metal emergency exit staircase ran directly past the window. This staircase was illuminated with high intensity LED lighting units which operated both day and night. Unfortunately, the room had only two fully light tight blackout blinds, which didn’t cover the whole width of the window. So at night these bright, stark, LED lights shone into the room disrupting sleep… An attempt was made to us the computer terminal in the foyer. This had a Google Chrome? Home page in German which was impenetrable. Basically it wouldn’t admit any other website, you searched for, existing and so wouldn’t let you proceed beyond the first screen. All in all a disrupted and frustrating stay.

Dear Guest, thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager
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