Hotel - ibis Sydney Olympic Park
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ibis Sydney Olympic Park Hotel

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3.5/5 499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • SYD KINGSFORD SMITH
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Fitness centre  (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Jogging track (Paying, Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

sts staying at this impressive Sydney hotel can enjoy a range of in-room amenities, including air-conditioning, wired and wireless Internet access, a TV with pay-per-view channels, an iron, coffee and tea making facilities, and a modern private ensuite.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Automatic temperature control
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,206 reviews

Our guest reviews for ibis Sydney Olympic Park

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 499 reviews
AccorHotels certified review
Michelle S. Families - 19/04/2018
« Excellent »

We enjoyed our stay, check in was easy, staff friendly and helpful. Cool drink on arrival was appreciated after long trip. ROom was clean and spacious and best of all bed was super comfortable. The staff were so helpful with our stay and check out.

AccorHotels certified review
Anonymous Families - 17/04/2018

Comfortable, clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie C., We very much appreciate your comments regarding your stay at the ibis Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julius Christi. Assistant Manager

AccorHotels certified review
Robyn H. Friends - 16/04/2018
« Ms »

My stay was only one night but very pleasant staff really great .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn H., We very much appreciate your comments regarding your stay at the ibis Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julius Christi. Assistant Manager

AccorHotels certified review
Md Couples - 16/04/2018
« Was refused a refund for booking error »

There was an error in the booking system of dates, I contacted you the instant I got my confirmation email with the incorrect dates, I couldn’t book the same room for the correct dates and was refused a refund.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikaela D., Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julius Christi. Assistant Manager

AccorHotels certified review
Chutima Families - 16/04/2018
« Excellent service, food disappointing »

Great front desk and restaurant services. Staff are very professional , thoughtful, and friendly. I came with 2 young kids and the place is quite kids friendly. However, due to difficulty taking 2 young kids to dine out, I decided to order room service so we could eat before going out. Kids pasta unfortunately was full of pepper. I ordered butter chicken with naan bread and rice. The butter chicken and naan bread was good, but the rice was very undercooked. So we had to return both meals. Staff were very apologetic and offered to re make the meal, but we didn’t have much time as we were about to go to the aquatic centre, so they refunded the meal. After the swimming, we were very hungry as we didn’t have proper lunch, so we decided to dine at the hotel restaurant. My daughter still wanted pasta as she couldn’t eat hers at lunch, so we ordered again. I ordered pork belly starter for myself with a glass of Moscato. The pasta came quite small compared to lunch room service portion, and appeared to be an after thought menu as there is no flavour or love in it. I honestly make better at home. But kids loved it. My pork belly was okay. The Moscato was amazing, and towards the end of my glass, the fly landed in the drink right in front of me and the waitress who was clearing the table. She quickly replaced it with a full new glass of moscato. Morning breakfast buffet was quite mediocre as there were only two choices of eggs; scrambled or boiled. The Nespresso coffee machine looked impressive but requires staff to help using it. A few Chinese guests hawked the machine for a while as they tried to figure out how to make a cuppa. Pasty section was good, but the toaster was always occupied. Cold section was very under averaged. Overall, not that great selection for a buffet. I really can’t fault service staff as they always try their best. Kitchen, however, need to pick up their game as there are so many food venues around the area. We chose to dine at the hotel due to convenience with two young kids. However, if we were to return again, we probably won’t eat at the hotel due to past experience. But the stay was excellent because of the attentive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julius Christi. Assistant Manager

AccorHotels certified review
Grant Business - 15/04/2018
« A little disappointed that the TV was out for a full day »

A little disappointed that the TV was out for a full day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. It was disappointing to read that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julius Christi. Assistant Manager

TripAdvisor review
Business - 15/04/2018
« Quick stay »

Good room, quiet location, great price, condiment for a conference at the location, great facilities at connected the Novotel. Would stay again when attending a conference at the venue. Staff friendly and helpful

AccorHotels certified review
Paul H. Families - 14/04/2018
« Too expensive for what was given. »

Arrived to find parking $40 a night. Ridiculous. Car spots are unbelievably small. Room averagely clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Kathryn Families - 14/04/2018
« Better than expected comfort and fantastic position to venues and food outlets. »

We had a great time the rooms were relatively quiet compared to other motel experiences and the comfort was very good for two. W requested milk to go with our beverage condiments but sadly it never came. We did confirm the room number twice. Luckily we knew there was a convenience store only around the corner. The breakfast offered was great especially to get the choice of 3 levels. Our room was lovely and comfortable for the short times we spent in it and the view was appreciated for us non city people. The staff were helpful and directions given to venues were very accurate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Lalchand M. Business - 14/04/2018

It could habe been better. Looks like the

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Karen Business - 13/04/2018
« From the time you walked to leaving staff were friendly and so very helpful. »

Excellent from the room to the staff and breakfast was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen G., We very much appreciate your comments regarding your stay at the ibis Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Zoe Business - 12/04/2018
« The AC was not working for the two nights I stayed with no solution offered, not happy. »

I felt the hotel was understaffed for the number of guests staying, response times were very slow, check in and out was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoe C., Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julius Christi. Assistant Manager

AccorHotels certified review
Kevin W. Business - 12/04/2018
« Comfortable »

It was comfortable and convenient.

AccorHotels certified review
Brad B. Families - 11/04/2018
« Excellent »

It was an excellent stay. The room was clean and comfortable. The staff were extremely friendly and helpful. A special thanks to Jake at the reception desk - he was absolutely fantastic, and his check-in set the tone for a very welcoming stay.

AccorHotels certified review
Craig S. Families - 11/04/2018
« Good hotel »

No complaints

AccorHotels certified review
Jennifer P. Couples - 11/04/2018
« Very comfortable for a short stay »

Did e press on line check in but when arrived staff member had called another guest over from normal check In just in front of us. So instead of being express we had to wait till she had completed a normal check in . I had chosen express so we could go straight over to ANZ stadium for game and because I am disabled can't stand long . This was a downside to the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer J Dear Jennifer J P., Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies. We will be taking appropriate steps to ensure all staff pay more attention towards the priority check-in. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
John S. Business - 11/04/2018
« Mr & Mrs John S. »

Enjoyed the stay always plesent & informitave Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the ibis Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Anonymous Friends - 11/04/2018
« Served it's purpose »

Our time spent in your hotel was brief, checked in and checked out, the bed was comfortable and there was a shower. Trying to get the parking ticket into the machine at the carpark was the challenge. It was all about the location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie D., Thank you for taking the time to tell us about your experience at the ibis Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Anonymous Couples - 11/04/2018
« Generally ok but some areas needed to improve. »

Overall fine, but lower ground lobby needed cleaning, rubbish lay on the floor for 4 days before being removed but the floor had not had a decent mopping in even longer. The bar closing at 9pm on a Saturday night was very early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. . The concerns you raised in regards to the cleaning had addressed to our public area cleaning dept. Feedback for opening hours for the bar has been passed to the management to consider. We hope to welcome you back to our hotel very soon! Sincerely, Julius Christi Assistant Manager

AccorHotels certified review
Anonymous Families - 10/04/2018
« Tiny room with no character »

Grim. Couldn’t have had a smaller room. Overcharged by $40 on check out. Clinical, unwelcoming experience all round.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Julius Christi Assistant Manager

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