Hotel - Novotel Sydney Olympic Park
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Novotel Sydney Olympic Park Hotel

4.0/5 1,379 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre  (Nearby)
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Perfect for business or leisure travel, Novotel Sydney Olympic Park offers a range of accommodation, including Superior, Terrace and Executive Spa Suite options. Guests searching for hotels in Sydney Olympic Park can enjoy a variety of in-room facilities,such as cable and WIFI Internet access, a TV with cable channels, and 24 hour room service. Each room is tastefully appointed, featuring contemporary décor, a modern ensuite and a large work desk. Many rooms feature striking parkland or city views.

  • 177 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 7,646 reviews

Our guest reviews for Novotel Sydney Olympic Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,379 reviews
Oldmansheeds Family - 17/10/2018 TripAdvisor review
« Monster Trucks »

Once more it was a pleasure to stay at the Novatel, the friendly and efficient staff on check in make you welcome from the very beginning which then makes the whole stay feel like just being at a friends place.

G B. Business - 16/10/2018 AccorHotels certified review
« Always great to stay in this Novotel venue »

Very friendly & courteous staff who cannot do enough to make your stay enjoyable.

Scott Business - 15/10/2018 AccorHotels certified review
« Home away from home »

From check in to checkout hotel was faultless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott H., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Kylie S. Families - 15/10/2018 AccorHotels certified review
« Close to ANZ stadium »

Short family getaway to see an event at ANZ stadium. Although hotel was very busy staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie S., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Bradley B. Couples - 15/10/2018 AccorHotels certified review
« Great Service »

Made to feel very welcomed from the moment we arrived in the lobby. The staff were very freindly and helpful. We were upgreded to a room the overlooked the olympic park and two drink vouchers. Then hotel was very busy with a concert and colour run but nothing was too much trouble. The only negative thing was parking. It was difficult to find a space, most had for valet parking only and even other guests were confused. $40 was also a little excessive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradley B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Ian L. Business - 15/10/2018 AccorHotels certified review
« upgraded to suite »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian L., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Anonymous Business - 15/10/2018 AccorHotels certified review
« Short overnight stay »

I rang early evening to say I would be late checking in - obviously was connected to an o/seas call centre. Despite having the booking reference, the person on the other end wanted lots of unnecessary detail, and his system was so slow, I gave up and rang the hotel direct. During that call, I enquired on catering options, and was told I could get a bar meal up till 11pm. Despite arriving before 10.30, I found that the bar was closed and therefore had to revert to room service

Monique C. Friends - 15/10/2018 AccorHotels certified review
« Good Staff and excellent breakfast »

Pleasant and easy, very accomodating

Pw86 Business - 15/10/2018 AccorHotels certified review
« Comfortable »

The bed was very comfortable and the place spotless.

Christine Business - 15/10/2018 AccorHotels certified review

Food was terrible and coffee also not good Room was okay bed comfortable Bathroom lights are terrible can’t see properly Bathroom was not the cleanest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine T., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Grasso Front Office Manager

Eric T. Couples - 14/10/2018 AccorHotels certified review
« Enjoyed my stay close to the station and some reasonable priced luncheon restaurants »

Lovely room with good lighting and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric T., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Sean B. Families - 14/10/2018 AccorHotels certified review
« Special »

I was guest for the day and that blew me away. I also met the general manager in the morning by chance in the lift and he was very down to earth and came across as a genuine man. That is a sign the hotel is in good hands and knows how to look after its clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback, we too agree with the kind words about our General Manager. Needless to say that he checks our reviews on a daily basis however I will also be sure to pass this on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Allan Business - 14/10/2018 AccorHotels certified review
« Mr »

Excellant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan G., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Hana B. Families - 14/10/2018 AccorHotels certified review
« Great location for attending concerts »

We enjoyed the stay at the hotel. We would have liked another chair in the room though. The room was comfortable. The bath tube was a bit high for me to climb into to take a shower especially without a rail to hold on to. When the concert was finished, it took us some time to get into the lift to get back to our room, and while we waited we thought we would have some water, but the water dispenser was empty. My biggest disappointment though was breakfast. We purchased the full buffet breakfast and in the past were offered a barista coffee. This was not offered to us. I had to run after a waiter to order eggs for my daughter. They have come on toast points in the past. This time was just the eggs, but others were being served on toast with garnishes. I was on a eating plan and thought I could rely on breakfast favourite of mushrooms and cheese to help me comply with my dietary needs - no mushrooms (but there was ham, bacon and sausages) and the cheese plate only had blue cheese left - which I don’t eat. I asked if the cheeses were going to be replaced - I didn’t hear back but in going back to check - it was not. That left not much that I could eat, so I left breakfast hungry. I also saw other people being seated for breakfast and they were offered coffee and asked if they wanted eggs also. We were also seated in the middles of a lot of tables where there were easier access tables available. People had their luggage with them and once people were seated made it quite difficult to get to and from the table. We did appreciate the late checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hana B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Penny Friends - 14/10/2018 AccorHotels certified review
« Great staff, clean rooms »

We really enjoyed our time, but didnt spend enough time in our room due to being there for a concert. Great comfortable beds and pillows. Could not fault the staff even when everyone was returning aftet the concert and using the service lift. Very friendly and we'll definitely be bsck5.

Stephen H. Business - 14/10/2018 AccorHotels certified review
« Dissappointing »

The meal I had was not what I normally had at your establishment. I stay there when in Sydney but the meal was cold.

Ww Families - 14/10/2018 AccorHotels certified review
« Good stay »

The stay went smoothly. Staff were helpful and attentive. We were given a replacement room as soon as staff realised we had wanted 2 beds instead of 1. Also realised there was no toiletries in room but easily fixed. Rooms were tired looking and room service food was very average. Other than that it was a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth W., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am pleased to read that we were able to rectify these issues promptly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Grasso Front Office Manager

Joe T. Business - 12/10/2018 AccorHotels certified review
« Good »

Helpful staff

Patricia G. Families - 12/10/2018 AccorHotels certified review
« A great weekend »

My daughter and I completed the Colour run at Olympic Park. We stayed at the Novotel Olympic Park as part of our weekend and we had a great time. The breakfast was very enjoyable and you provided gluten free options for me with no hassles. The rooms were very clean and the reception staff were both friendly and professional.

Cheryl C. Families - 12/10/2018 AccorHotels certified review
« Amazing »

Comfortable, welcoming, home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl C., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

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