Hotel - Novotel Sydney Olympic Park
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Novotel Sydney Olympic Park Hotel

4.0/5 1,396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre  (Nearby)
  • Other sports activities  (Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Perfect for business or leisure travel, Novotel Sydney Olympic Park offers a range of accommodation, including Superior, Terrace and Executive Spa Suite options. Guests searching for hotels in Sydney Olympic Park can enjoy a variety of in-room facilities,such as cable and WIFI Internet access, a TV with cable channels, and 24 hour room service. Each room is tastefully appointed, featuring contemporary décor, a modern ensuite and a large work desk. Many rooms feature striking parkland or city views.

  • 177 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 8,117 reviews

Our guest reviews for Novotel Sydney Olympic Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,396 reviews
Anonymous Families - 18/01/2019 AccorHotels certified review
« Friendly service »

excellent friendly service, loved the pool, the elevator was always full and very slow as one was broken.

Anonymous Couples - 18/01/2019 AccorHotels certified review
« Comfortable »

100% on last stay where we gave you a dreaded comment on our stay

Anonymous Couples - 18/01/2019 AccorHotels certified review

The stay was very pleasent

Jacqueline B. Families - 17/01/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front office Manager

Lea Business - 16/01/2019 AccorHotels certified review
« Clean and comfortable »

Great stay, very comfortable and the room was clean had everything you would want for a short stay in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lea M., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Ian H. Business - 15/01/2019 AccorHotels certified review
« It was OK »

One lift operating at a busy time was not great. Reported faulty door card reader 3 times & it was not fixed when I left, even housekeeping could not get it to work.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ian, Thank you for choosing Novotel Sydney Olympic park. Thank you for taking the it to respond to our survey. I am very sorry that there was an issue with the door lock on your room, I certainly understand that this is not satisfactory in a Hotel. Please note immediate follow up has taken place with our maintenance team and the Front Office department. I hope that you will consider us again for accommodation in Sydney Olympic Park. Kind regards, Tameka Mackenzie Guest Experience Executive AccorHotels Sydney Olympic Park

S Couples - 15/01/2019 AccorHotels certified review
« Great ! »

Staff were very helpful, room was excellent - loved having a balcony and separate bedroom. Service was fantastic - room staff friendly and cheerful, staff at reception knowledgeable and very organised, and bar staff were fun ! The only down side we found was the quality and availability of food - kitchen closed at 9pm, so no bar meals after that ( although inroom dining still available ) and thought menu was a little limited, but that's just personal opinion. Other than that, a great stay, will definitely be back, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue A., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Dave S. Friends - 15/01/2019 AccorHotels certified review
« Sydney Tennis O'night Stay »

First time stay at this hotel. I booked for the convenience and location to attend a night session at the Sydney International tennis. The check in was streamlined and easy as I had checked in on line. Self parked car where spaces were limited. The receptionist informed me that I was "guest of the day" whilst handing me an envelope. This entitle us to a $75 food & beverage voucher and a slightly later checkout next day. Room 1634 (top floor) great view to the north and whilst basic, was clean and beds very comfortable. Whilst admiring the view, room service knocked and delivered a complimentary bottle of red wine with a cheese platter. Again, "guest of the day". Another lovely surprise! Due to our schedule we were unfortunately unable to use the $75 voucher, but we were chuffed with the extras received on our first visit to Novotel Sydney Olympic Park! We were 3 adults in a twin room, spending little time overall. Buffet breakfast was very good except for the scrambled eggs, very soggy! The hotel was very well occupied due to the tennis event, so very busy with players, staff & spectators. Hotel website did state that the lifts were being refurbished which may cause some delays. Yes, there was never an occasion when there was a wait, or so full, people had to wait for a return trip. This being said we were aware and took it in our stride. The delay for lifts and the soggy eggs is pretty much a 'first world problem'! I can add to that, the mini bar fridge was not cold enough for the drinks! Rates are up there for what it is but are paying for the convenience to events in the precinct! A shame the hotel doesn't have a Club Lounge! This could have justified the room rate of $359. In saying that, I was fortunate for the extras awarded me as "guest of the day", which was very much appreciated. Thank you Novotel for an overall pleasent stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Anonymous Business - 15/01/2019 AccorHotels certified review
« Very satisfactory »

Disappointing that the tea bags were not topped up and after using the breakfast order in the room the first night it was never replaced. The lift being out of order meant extremely long delays of waiting for the one and only lift to arrive. Appreciate totally that lift maintenance has to be done but over the Christmas and New Year period with a lot of sporting events going on makes for much patience. As i needed to be down at the tennis by a particular start time, it meant i had to give myself an extra half hour to ensure that i could get on the lift and be where i needed to be on time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy S., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Aram A. Families - 15/01/2019 AccorHotels certified review
« Mixed feelings »

Rekky was great. 1 out of two lifts operational was an issue. I undersatnd it's being modernised yet too much w/load for 1 lift. Room was clean, bed linen (both beds) had yellow stains which is disgusting and not expected from the novotel. Very dissapi2. TV did not work and techs were sent up to fix it which they did. Complimentary icepoles were empty for 2 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aram A., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Grasso Front Office Manager

Anonymous Solo - 15/01/2019 AccorHotels certified review
« Pay the extra and go to the Pullman across the road »

I had a day room booked. It was for 9 hours. Check out by 6pm. I had someone knocking on the door whom I told to go away without opening to them, they said they wanted to know what time I was checking out. Then later the phone rings and another staff member wants to know what time I'll be checking out. You offer the day room service but your staff don't seem to be able to cope with it. A little too outside the norm for them. Inadequate training perhaps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony G., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Grasso Front Office Manager

Donna F. Couples - 15/01/2019 AccorHotels certified review
« Excellent »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna F., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Anonymous Families - 14/01/2019 AccorHotels certified review
« Happy »

Was very happy with all aspects of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol M., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Dianne Friends - 14/01/2019 AccorHotels certified review
« Great service, tidy room. Friendly staff. »

Excellant location. Very friendly and hospitable staff. clean rooms and amazing beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne W., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Rod L. Solo - 14/01/2019 AccorHotels certified review
« Staff and amenities were extremely good. Staff very helpful. »

The only minor disappointment I had was with the dinner menu. The Novotel used to have a nice dinner menu, so that we didn't have to leave the hotel. This year we ate over at the Pulman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rod L., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Jennifer F. Families - 13/01/2019 AccorHotels certified review
« Good upgrade »

The stay was pleasant enough, food and drinks in the restaurant and bar a bit over priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer F., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Anonymous Couples - 13/01/2019 AccorHotels certified review
« The accommodation was nice, the reception was friendly and efficient, good location. »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard S., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Mellie Families - 13/01/2019 AccorHotels certified review
« Comfortable, convenient, value for money stay »

The location for the tennis is perfect. Our request for a quiet location on a high floor level was accommodated. The staff and cleaners were very friendly. Our only criticisms would be the shower drainage was not great and perhaps some more gluten free dining options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian S., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Chris F. Couples - 13/01/2019 AccorHotels certified review
« From the moment we arrived we were made to feel genuinely welcome »

We came for the tennis and were served in style. Everyone was friendly, the bed was Great, the room airy and bright.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris F., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Grasso Front Office Manager

Family - 13/01/2019 TripAdvisor review
« Family of 4 stay »

Family of 4. We stayed for 1 night to watch the 20/20 cricket. Great location for all the sporting events and it is located very close to the restaurants. Room was nice and clean and check in and check out was fast.

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