Hotel - Novotel Sydney Olympic Park
Novotel Hotel Novotel Hotel

Novotel Sydney Olympic Park Hotel

4.0/5 1,345 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 204.00 AUD Non member rate
From 204.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Paying, Nearby)
    • Outdoor heated pool (Paying, Nearby)
  • Fitness centre  (Nearby)
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Perfect for business or leisure travel, Novotel Sydney Olympic Park offers a range of accommodation, including Superior, Terrace and Executive Spa Suite options. Guests searching for hotels in Sydney Olympic Park can enjoy a variety of in-room facilities,such as cable and WIFI Internet access, a TV with cable channels, and 24 hour room service. Each room is tastefully appointed, featuring contemporary décor, a modern ensuite and a large work desk. Many rooms feature striking parkland or city views.

  • 177 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

d
4.2/5 AccorHotels Rating 6,944 reviews

Our guest reviews for Novotel Sydney Olympic Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,345 reviews
Anonymous Business - 15/07/2018 AccorHotels certified review
« Okay »

Check in was too long....went through check in process as if this was my first stay, not as an Accor Club member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corey W., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Tanya C. Couples - 14/07/2018 AccorHotels certified review
« Reception was rude »

No complimentary water in the room and the aircon wasnt working and they didn't move us rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya C., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Lou Families - 14/07/2018 AccorHotels certified review
« Convenient and handy place to stay »

The hotel was in a great location for us as we had events at the Aquatic Centre to attend over 2 days. The accommodation was fine. We dined at the restaurant for 1 of the nights which catered for us all and it was great to be able to go downstairs and have breakfast each morning. The staff were friendly and were able to answer any questions we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise M., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Terry -. M. Business - 13/07/2018 AccorHotels certified review
« Qlympic Park stay »

The hotel experience was very good , how ever the room service meal was very average for the price and hotel parking was hard to find and not clear on the use

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry B., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Gabby R. Business - 13/07/2018 AccorHotels certified review
« Excellent services and facility »

Everything was easy for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabby R., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Tony J. S. Families - 13/07/2018 AccorHotels certified review
« Friendly helpful staff »

Bed not that comfortable. Way too soft and out of shape Very friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony S., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the bed to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Nash Business - 12/07/2018 AccorHotels certified review
« Lovely experience »

I had a wonderful stay with Novotel (business travel). My room was very spacious and the balcony added that extra element so as not to feel trapped in my hotel room (like I usually do with locked shut rooms elsewhere). Service was fast, friendly and I can't fault anything. Being the guest of the day was an added bonus :) Thank you for taking care of me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nash D., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

S.b. Families - 11/07/2018 AccorHotels certified review
« Of the very highest quality »

I was overwhelmed with the customer servicer provided by Julius, he was simply the best help he made my Novotel experience absolutely fantastic..... On Sunday Weini was also very helpful couldn't be more grateful to your excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Anne-maree D. Families - 11/07/2018 AccorHotels certified review
« Coming to the Novotel is like visiting a grandparent- safe, happy, relaxed! »

We love the convenient location, fabulous room (we were upgraded) and the friendly staff members. We enjoyed breakfast and dinner in the restaurant. We loved our free drinks! We appreciated the staff parking the car, minding our bags and our room was ready on arrival. This all added up to make our stay fabulous!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne-Maree D., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Tash Solo - 10/07/2018 AccorHotels certified review
« Underwhelming »

Room service menu substandard to any hotel I’ve previously stayed in. Extending my stay wasn’t dealt with well & room service wasn’t completed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natassja K., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I have addressed your stay concerns with the Front Office Team, Housekeeping and the Chef. I will make direct contact with you today as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Richard B. Families - 10/07/2018 AccorHotels certified review
« Superior location with superior room »

Novotel such a great spot and views, friendly staff and great bar to wind down at night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Anonymous Families - 10/07/2018 AccorHotels certified review
« was a very pleasant stay »

We were upgraded to a suite room which was great but meant kids were in a sofa bed instead of a double bed ! Was comfy enough but we didn't have any blankets which was fixed after a quick call to reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charnee D., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Anonymous Business - 10/07/2018 AccorHotels certified review

Everything was fine with my stay. Though one of the windows of my room wasn’t sealed properly so there was a loud whistles during the night. It was a very windy night so that might have been the problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben X., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team in regards to the window whistling, it may require a new seal, please accept my apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Dianne Vidler Director of Rooms

Kristi Friends - 10/07/2018 AccorHotels certified review
« Welcoming »

Fantastic, the room was a welcome sight after travelling all night from WA, and the upgrade was a lovely surprise!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristi E., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Joan L. Families - 10/07/2018 AccorHotels certified review
« 2 nights on the awful beds and my back may never be the same »

The hotel is average. But the beds are completely below standard. They are too soft and are completely worn out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan L., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured we will be checking the mattress and base today and purchasing a new bed for the room. I will also reach out to you by phone throughout the course of the day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards Dianne Vidler

Philippa W. Families - 10/07/2018 AccorHotels certified review
« It was not bad »

It was really good until my 80 yr old mum turned back her bed to get into it and found a big blood stain it was late and too late to do something about it ... it wasn’t nice and made us wonder if bed had been changed ......we were in room 438 on Wed 4/7 ...not what you would expect from the Novotel .... We did let the staff no on checkout they apologised but no discount on price .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippa w., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem I will be making direct contact with you today as this standard is not acceptable and I'd like to connect with you about the circumstances you have encountered with your room standard. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Di Vidler Director of Rooms

Monique Friends - 09/07/2018 AccorHotels certified review
« Met the needs »

Room was great. Paid for breakfast at time of booking and when we went to breakfast was told we weren’t on the list

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monique C., We very much appreciate your comments regarding your room throughout your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team in regards to your breakfast and not being on the rooming list as a paid guest. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Susan B. Couples - 09/07/2018 AccorHotels certified review
« Wonderful hotel experience for our wedding anniversary »

Staff very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Nik G. Families - 08/07/2018 AccorHotels certified review
« Very good »

Queen beds are way to small for a family. Shower head could use an extension as you have to head but the wall to wet your head. There was a toilet blockage twice. Once we called the technician, the other time is went down very slowly. The water in the basin also drained very slowly. Informed the staff when checking out about the situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolce G., Thank you for taking the time to tell us about your experience at the Novotel Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Fiona B. Business - 08/07/2018 AccorHotels certified review
« Everyone was very helpful »

Some staff were very very helpful, other staff weren't so helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona B., We very much appreciate your comments regarding your stay at the Novotel Sydney Olympic Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will certainty be working with our team to ensure they are aware of consistent service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Vidler Director of Rooms

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 204.00 AUD Non member rate
From 204.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates