Hotel - Novotel Zurich City-West
Novotel Hotel Novotel Hotel

Novotel Zurich City-West Hotel

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4.0/5 1,222 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 149.00 CHF Non member rate
From 134.10 CHF Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioning
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 100 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,792 reviews

Our guest reviews for Novotel Zurich City-West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,222 reviews
AccorHotels certified review
Alan Business - 07/12/2017
« Ordinary »

Functional hotel. Nothing special.

AccorHotels certified review
Bels Business - 05/12/2017

impossible to find out how to get my reward point so im not really happy

AccorHotels certified review
Business T. Business - 05/12/2017
« No toiletries provided, no iron available and limited food options. lumpy pillow and scratchy sheets. »

As a business t., this hotel was not a good option, there was no toiletries provided and even after I asked, they were not delivered to room. There is no iron available, unless you go to an ironing room which was very old. Food menu for room service was very limited. Scratchy sheets and lumpy pillows did not make for a good nights rest, we checked out early to find another hotel.

AccorHotels certified review
Anthony R. Couples - 05/12/2017
« Novotel Zurich West Review »

Of note, the gentleman who works in the Bar (Mattais?) was extremely helpful and provided excellent service. On several occasions, he assisted us in finding local areas of interest and other restaurants. Please ensure he receives a positive comment on his file. The pilot project with the 'Handy' mobile phones is a brilliant idea! We used the phone extensively whist in Zurich and would highly recommend that you continue the programme. We would recommend that the room carpets be changed - we were moved to 3 rooms due to poor carpet quality, cigarette burns, and stains. A renovation of the rooms would be helpful. Also, the bathrooms did not contain any hand creams or additional toilet items as is normal in Accor Hotels. Thank you in advance for your time in reviewing my comments. -Anthony R. (3…1260)

AccorHotels certified review
Remi Friends - 04/12/2017
« Great location for a city trip »

Nice rooms, very comfortable beds, and a well-equipped bathroom.

AccorHotels certified review
Cvt Business - 01/12/2017
« Comfortable and well placed »

Not so bad Even if the rooms look pretty tired, the rooms are cleaned and soundproofed. The bar deliver some good dishes but we were looking for restaurant. Not so bad value for money.

AccorHotels certified review
Hs Business - 30/11/2017
« Very good »

Without any issue

AccorHotels certified review
Adrian Y. Business - 27/11/2017
« Very happy »

Easy to check in, I had an early check in of 8am and this was handled very well.

AccorHotels certified review
Manuel W. Couples - 27/11/2017
« It was okay »

We`ve booked the executive suite and we stayed with Novotel for one night. Summarized, the stay was okay, but for me, the cost/services ratio was not as good as in other hotels to be honest. The rooms are practical but not really comfortable nor nice and the dinner was also pretty ordinarily.

AccorHotels certified review
Marcog Business - 27/11/2017
« All worked out well »

I have been here several times - nothing really "new" so all worked out fine

AccorHotels certified review
Fi Solo - 25/11/2017
« Miss »

Fabulous

AccorHotels certified review
Alfredo Business - 25/11/2017
« Good service and comfort. »

Good experience. Cell phone device was had no network outside the hotel (in the hotel was connected to WIFI). No technical person was available to solve the issue. I understand it is a new service offered, but specially at the beginning stages of new technology implementation it is required to have special support available. However, I like the step forward with the cellphone initiative you are doing.

AccorHotels certified review
Hala R. Business - 24/11/2017
« Great hotel close to train station »

Nice hotel, location not bad as close to train station which is a stop away from central station. Clean, new and generous size rooms. Friendly reception staff but restaurant waitresses had attitude

AccorHotels certified review
Victor V. Families - 20/11/2017
« Not enough quality on the service »

Heating problems, TV not working sometimes, not enough towels and no interest of knowing the opinion of the client in the checkout.

AccorHotels certified review
Eric Business - 19/11/2017
« Good night sleep in Zürich »

Good hotel, responsive staff

AccorHotels certified review
Anonymous Business - 19/11/2017
« Nice hotel in nice area of Zurich »

I have stayed at this hotel before and enjoyed it. This stay, it was fine with the exception of two issues:- - the right hand window in the bedroom did not close properly. - someone left a tray of finished food (from room service) next to the service elevator which was opposite my room. It was there when i went to bed at 10pm, and still there when i left at 8am in the room. I'm not sure if it was another guest who decided this was appropriate or a staff member. Either way, i wouldn't expect a tray of finished food to be left 10 hours outside my room (especially when it wasn't mine).

AccorHotels certified review
Ahmed H. Business - 16/11/2017
« Great place to stay at »

Staff was very helpful, rooms are very clean and neat, I love the Handy option it's a live savior

AccorHotels certified review
Sophie F. Couples - 14/11/2017
« Lovely stay ! Great staff members - 5 stars »

You have amazing staff who are always there to help whether it be for a quick evening meal brought up too the hotel or a simple little razor needed . Thank you for such a great stay in such a wonderful city . 5 stars and I will be recommending you on my blog !

AccorHotels certified review
Marc Business - 14/11/2017
« Ok »

No food after 2pm. Cannot be for a 4 Star Hotel. Check In staff could be friendlier

AccorHotels certified review
Kamran F. Couples - 13/11/2017

Our four night stay at the Hotel was comfortable, with one observation that the room make up staff did not bother to replace the soap in the bathroom even on the third day.

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