Novotel Zurich City-West Hotel 4 stars

TripAdvisor rating 4.0/5 1,467 reviews
Novotel Zurich City-West
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+ 27 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Easily accessible from the airport, train station and highway

  • Meeting rooms with natural light and high-speed internet access

  • Hearty buffet breakfast with hot and cold dishes

  • Restaurant with terrace and a balanced children's menu

  • Fun and excitement with our escape room. Book now at http://www.room67.net

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shopPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
  • Boat excursions (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Zurich City-West

Schiffbaustrasse 13
Am Turbinenplatz
8005
zurich
switzerland

Tel: +41442762200

Fax: (+41)44/2762299

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bhf. Zürich Hardbrücke :   S3,5,6,7,8,9,11 Bhf. Hardbrücke

  • Tram 4 :   Tram 4 Technopark

  • By plane

    ZURICH At 8km / 4.97 miles

  • By train

    ZURICH/ZUERICH At 2km / 1.24 miles

GPS :47.38923, 8.51656

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed + convertible sofa bed or a comfortable armchair

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Suite with double bed and fold-out sofa bed orcomfy chair

  • Max. number of persons: 4
  • Area: From 34
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Superior Room with two separate beds and comfortable armchair

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Room with 1 Double Size Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Whether it's a business lunch at noon for an affordable price on our sun terrace or the classics in the evening. Barbecue dinners, after-work aperitifs, Christmas fun or football/Olympics in the summer. We also organize private and corporate events.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

Whether it's a business lunch at noon for an affordable price on our sun terrace or the classics in the evening. Barbecue dinners, after-work aperitifs, Christmas fun or football/Olympics in the summer. We also organize private and corporate events.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 270

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Novotel Zurich City-West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,468 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,467 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly staff, good location

Customer review rating 4.3/5

Nitin Business - 10/10/2019 AccorHotels review

Staff was friendly, offered us umbrella when we asked for it. Location was good. Price of breakfast was on the higher side, but overall I think Zurich is an expensive city

Excellent service and spacious comfortable room.

Customer review rating 4.3/5

Lynette J. Couples - 08/10/2019 AccorHotels review

The staff were very helpful and we had a lovely room with a comfortable bed. Spacious bathroom with room to spread out our toiletries. Room was very clean and well serviced. Very nice breakfast with good selection.

A short nice stay in Zurich.

Customer review rating 4.3/5

Michelle Families - 08/10/2019 AccorHotels review

The hotel is located close to the Technopark station. It wasn't obvious that the entrance was at the other side of the building. The hotel seems new and the interior is nice. The only complaint is that it takes a while to check out due to the queues.

Good location and convinient

Customer review rating 4.3/5

Minavanh P. Solo - 07/10/2019 AccorHotels review

The staff was friendly and helpful. The location is good and there are many restaurants around.

Excellent

Customer review rating 4.3/5

D. Business - 02/10/2019 AccorHotels review

Excellent.

Good stay

Customer review rating 4.3/5

Andrew P. Business - 02/10/2019 AccorHotels review

Facilities good and hotel room comfortable

Very confy!!!

Customer review rating 4.3/5

Roberta Couples - 30/09/2019 AccorHotels review

Very comfortable! Very clean! Staff very friendly and polite! They do speak English wich was a big plus! The only downside was the AC. The room was quite warm and the air conditioning was working very poorly!!!

Pleasant stay

Customer review rating 4.3/5

Anonymous Couples - 30/09/2019 AccorHotels review

Staff at hotel were fantastic in there help and guidance whilst my stay was short

A very clean, comfortable and convenient hotel in which to stay!

Customer review rating 4.3/5

Anonymous Business - 27/09/2019 AccorHotels review

All the staff are very courteous and helpful, but particularly Cherief at Reception, who goes out of his way always to make my stay as comfortable as possible and attend to any needs I might have.

Satisfied

Customer review rating 4.3/5

S.m. Families - 27/09/2019 AccorHotels review

Everything was ok, unless I expected not to pay any parking fee as a member, and also we had to pay breakfast fee for my son 12y/o because when I wanted to book the hotel through Accor application, I could not find any room when I searched for a room for 2 adults and 2 children, so I had to change my search to 3 adults and one child.

Clean, welcoming, good gym

Customer review rating 4.3/5

Nick W. Business - 25/09/2019 AccorHotels review

Clean, welcoming, good gym

It was really poor

Customer review rating 4.3/5

Anonymous Families - 24/09/2019 AccorHotels review

It was really sad to see the Novotel could have this kind of experience. We arrived bit early than expected, the couter staff requested pay additional cost to check in bit early , we accepected and paid . went in to room , the phone was not working and the toilt closet was chocked and we waited for soemtime before i requested to move the room. we had to move all our bags and other stuff with small kids , really bad . room services was not good on bothe room. i have stayed Navotel in most of the places and i never seen like this .

Dear Mr.P., Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experienced some technical difficulties in the first room; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope we could make you happy after your complaint with the free upgrade to our executive room. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Christina Bonertz General Manager

Convenient, well located in the buzzing district

Customer review rating 4.3/5

Regis Families - 24/09/2019 AccorHotels review

Fair price, Clean, conveniently located hotel. Few restaurants around a for the evening Ideal for business in town Good connection 15mn tram from the lake

Quiet- restfull and productive

Customer review rating 4.3/5

Anonymous Business - 23/09/2019 AccorHotels review

Staff were super friendly and helpful, functional room and easy to get business done!

Good service globally except outdated rooms

Customer review rating 4.3/5

Anonymous Business - 22/09/2019 AccorHotels review

Good service and additions (swimming pool) and reception. Good breakfast and context. Outdated rooms.

Dear Mr. S., Thank you for your feedback on your stay. Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts and for letting us know, were we may still improve. We hope you enjoyed our renovated room which you were allowed to try this week. In this style, all rooms will be renovated by the end of the year. Maybe we'll make it to a better rating this time. That would help us a lot if you would make the effort. Sincerely Yours Christina Bonertz General Manager

Uncomfortable

Customer review rating 4.3/5

Matthew H. Business - 21/09/2019 AccorHotels review

The stay was fine as usual, but your beds and pillows are hard and uncomfortable.

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Novotel Zurich City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are renovating all the rooms, the beds will of course be exchanged at the same time. Regarding your note about the pillows, thank you for letting us know, we were not aware of that. Of course we will check what we can do here. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christna Bonertz General Manager

Cosy room king size bed

Customer review rating 4.3/5

Anonymous Business - 20/09/2019 AccorHotels review

The room was big with a king size bed with was comfortable, the service dest and the entrace and all the staffs were friendly and kind. Besides, nice food.

Great Hotel

Customer review rating 4.3/5

Anonymous Business - 19/09/2019 AccorHotels review

Great Hotel and great services.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Bonertz General Manager

Staff 10/10 room a bit tired could be updated

Customer review rating 4.3/5

Anonymous Business - 18/09/2019 AccorHotels review

Again your staff excellent - a very good location for my business however I felt room was tired and a bit shabby.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to inform you that all rooms will renovated by the end of the year. One floor is already finished. We hope to welcome you again soon, that we can show you these rooms. Thank you again for sharing your experience. Sincerely, Christina Bonertz General Manager

Good but rooms can improve.

Customer review rating 4.3/5

Anonymous Families - 16/09/2019 AccorHotels review

We stayed for one night, and the rooms were slightly old with some amenities lacking such as a kettle. Heating up water in a coffee maker was just too tedious. The rooms were big but not very bright and looked quite used.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Zurich City West. I would like to inform you that we have renovated all rooms by the end of the year. 1 floor is already finished. We hope to welcome you again soon and then show you these rooms. Sincerely, Christina Bonertz General Manager
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