Hotel - Novotel Zurich City-West
Novotel Hotel Novotel Hotel

Novotel Zurich City-West Hotel

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4.0/5 1,205 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 100 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,619 reviews

Our guest reviews for Novotel Zurich City-West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,205 reviews
AccorHotels certified review
Anonymous Business - 13/10/2017
« Decent business location »

Good service

AccorHotels certified review
Jm L. Business - 12/10/2017
« Disappointing food and room needing refreshment »

Good reception Bad dinner - Meat too "well done" (most probably frozen meat) and frozen vegetables.. bad quality breakfast

AccorHotels certified review
Greg Families - 12/10/2017

Quick 2 night stay with family to see the city of Zurich.

AccorHotels certified review
John Couples - 11/10/2017
« Great hotel! »

The staff are helpful, courteous and friendly.

AccorHotels certified review
Anonymous Business - 10/10/2017
« OK Experience »

Room was clean and tidy. AirCon didn't work. Room had been made up with additional bed, which was a minor nuisance.

AccorHotels certified review
S L. Couples - 07/10/2017
« Room.conditon can be improved »

1. Bathroom sink was broken. 2. Foot towel was needed 3. A noise from a table stand was annouing when the light was off.

TripAdvisor review
Business - 06/10/2017
« Sloppy service »

The restaurant staff at breakfast was not hospitable. Moreover they tried to charge me for breakfast, whereas I had already paid for breakfast with my reservation. The room was ok, but the staff forgot to add more soap in the bath and to replace the paper cups. All in all, this accumulation of sloppiness adds up and makes the stay less pleasant than could be.

AccorHotels certified review
Tony Families - 04/10/2017
« Ten minutes from city »

Value for money but a bit away from city, take ten minutes by tram

AccorHotels certified review
Paul S. Business - 02/10/2017
« excellent service »

wonderful

AccorHotels certified review
Fahad K. Couples - 02/10/2017
« Good »

Good and nice hotel

AccorHotels certified review
Anonymous Families - 02/10/2017
« Sofa bed broken »

Friendly and helpful staff but unfortunately the sofa bed in our room was broken making it unusable. I reported the problem after the first night but nothing was done to resolve it for the second night. We ended up having to sleep on the floor which really isn't the experience I'd expect from a Novotel hotel.

AccorHotels certified review
Aliaksei Business - 02/10/2017
« Disgusting attitude »

1.) Disgusting attitude by one of the guys on the reception. There was an issue with a guarantee from our side which was solved in a few hours, but during all this time attitude was horrible. Very bad impressions... 2.) It was promised that my email will be used only for local purposes (WI-FI). Why I'm getting such kind of emails now? 3.) The accommodation was more or less ok. It was impossible to get some coffee or hot water in my room. There are no instructions how to deal with coffee-machine.

AccorHotels certified review
Marky M. Business - 30/09/2017
« Short but appropriate - desk open and alert for a 02:30 check-in and a 06:30 check-out »

Short but appropriate

AccorHotels certified review
Mike Business - 29/09/2017
« Comfortable »

Arrived late and room was really warm Aircon did not cool it down Clean and comfortable hotel

AccorHotels certified review
Marcio O. Families - 25/09/2017
« Lack of experience of the front desk staff which was a trainee left with no assistance! »

I have requested and payed for late check out when booking the hotel room. On the check out date, the Room Service staff, knocked on my door at 11h (aprox) asking me what time I was going to check out.... didn't the hotel had the info in the system? I left the room at 11h30 for sightseing and when I came back at 15h30, the card key was not opening the doors and when I request the front desk staff to solve the issue, it took almos 30 min. They had me checked out even though I didn't do so. What is the reason of charging for the service if you are not honoring it? I am extreamelly dispointed with this hotel!

AccorHotels certified review
Anonymous Business - 24/09/2017
« Satisfied »

Easy access to the city and my office location. Breakfast can be improved in some respects.

AccorHotels certified review
C.a. K. Couples - 24/09/2017
« Very efficient and pleasant reception staff. »

We had been booked into a superior room. For what it is worth, this room would not qualify as superior in the Toronto area where we live. We considered the room basic. Breakfast buffet was very good.

AccorHotels certified review
Witta Business - 21/09/2017
« Pleasant stay »

Great location (train station and tram in walking distance) Spacious room with all needed amenities Very helpful and friendly staff Good breakfast buffet

AccorHotels certified review
Holger S. Business - 21/09/2017
« old room »

good staff, but old rooms

AccorHotels certified review
Anonymous Business - 20/09/2017
« good customer care »

I asked for room upgrade possibility and I received a suite :-)

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