Hotel - Novotel Zurich City-West
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Novotel Hotel

Novotel Zurich City-West Hotel

Schiffbaustrasse 13  Am Turbinenplatz 
8005  ZURICH
SWITZERLAND

1,170 reviews
TripAdvisor Rating Based on 1,170 reviews
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From 174.00 CHF Non member rate
From 156.60 CHF Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 100 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,410 reviews

Our guest reviews for Novotel Zurich City-West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,170 reviews
AccorHotels certified review
Youngje J. Families - 09/08/2017
« The facility was nice and clean. »

Fee of parking was too expensive, but the others are very good.

AccorHotels certified review
Joyce L. Couples - 08/08/2017
« some things were good some were bad. »

There were heaps of families there, kids running wild, no place to sit for the breakfast, people stockpiling their food, trays empty, long lines for the coffee. It was not a nice experience those two mornings. One being especially bad. The lady and guys on desk were extremely helpful with reservations and directions though.

TripAdvisor review
ALANHUGHES1293 Solo travel - 04/08/2017
« Hollidays »

Excellent in every way (comfort, service, price situation). I choose this location every time I go to Zürich for many years now and am always pleased about my stay. I would recommend this place to my best friends and thanks the hotel managers and staff for maintaining through the years this level of quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALANHUGHES1293, Thank you for taking the time to share your great feedback. We are looking forward to welcome you back to our hotel very soon! Sincerely, Nico Masi Front Office Manager

AccorHotels certified review
A.k W. Families - 03/08/2017
« Good to stay with family  »

Very good experience to stay here with family. Rooms are good. Breakfast good. Pleasant staff .

AccorHotels certified review
Tilotto Families - 02/08/2017
« Disappointing »

The staff were generally unhelpful. I think it was a combination of being too busy and some staff just having a bit of a superior attitude.

AccorHotels certified review
Gaurav Families - 02/08/2017

It was a comfortable stay and the staff was good. The restaurant staff was exceptionally helpful going out of the way to provide as take away breakfast even after buffet closing time. Location wise easily accessible with the Technopark Tram station a few steps away.

AccorHotels certified review
Msoekid Business - 02/08/2017
« Good Hotel Close to Plant »

Very good Hotel. Very responsive front desk after early check-in issue on first day. Maid Service issue first day. This was corrected and never happened again. Had requested early check-in. Hotel could not honor due to too many people leaving that day. Do not attempt early check-in during vacation season. Hotel is too full.

AccorHotels certified review
Fernanda Families - 02/08/2017
« Nice and comfortable hotel!  »

Nice Rooms with enough space for a 5 member family. Good breakfast and staff always with a good attitude.

AccorHotels certified review
Mehrzad O. Families - 01/08/2017
« very nice pleasant hotel »

The staff were great. Room was clean. nothing to complain.

AccorHotels certified review
Anonymous Couples - 01/08/2017
« it was a welcoming experience from start to finish »

Our experience was welcoming and efficient right from the beginning to the end. Front desk,restaurant and even the car rental person was helpful and happy.Hotel was clean, food was good .It was also very close to public transportation. We would definitely stay here again.

AccorHotels certified review
Fenny Families - 31/07/2017
« A nice hotel with convenient location. »

Staff is very friendly and helpful. They are very kind enough to let us have an early check in when we arrived early in morning after long-hour flight. The tram station is few minutes away. The hotel is neat and tidy. Breakfast is good.

AccorHotels certified review
Garima L. Families - 30/07/2017
« Comfortable and pleasant  »

It was good Complete assistance by reception staff I used swimming pool also Waffles and yoghurt were great in breakfast Location was just next to tram station

AccorHotels certified review
Derek B. Families - 30/07/2017
« Poor »

Terrible. Really poor bed for kids. Crazy prices for parking car. Crap room. Swimming pool untidy, did not realise from internet that it was based in garage. We were in a beautiful hotel in Austria prior to going to Seefield then onto Chur, in a way we wish we had simply missed out Zurich because of the hotel.

AccorHotels certified review
Rafa G. Families - 29/07/2017
« Mr »

Good

AccorHotels certified review
Mehboob M. Families - 28/07/2017
« Staff was excellent  »

Staff was Excellent. The helpfulness and efficiency of Cherif at the Reception was outstanding

AccorHotels certified review
Shelly Families - 27/07/2017
« Nice »

Tidy and good rooms with needed facilities made our stay comfortable

AccorHotels certified review
Helen Couples - 27/07/2017
« Very comfortable hotel »

Helpful staff, modern facilities, close to public transport.

AccorHotels certified review
Vladimir T. Business - 21/07/2017
« The best hotel experience I have had so far »

I have stayed in the room 232 and it had problems with the sink (I think it needs unclogging). Also, it would be nice if there was a wardrobe with the doors (I don't like when my underwear is exposed :)). Other than that, everything in the room was perfect. The bed is large enough and very comfortable (maybe two types of pillows would be nice - a softer and a stiffer one), the air-conditioning saved me during the night, the sound insulation is absolutely fantastic! Those teas and coffees were also delicious. The restaurant is great, I couldn't imagine having so large choice of different foods for breakfast. And I also liked the sparrows who were (unsuccessfully) trying to steal my food - I managed to make a few nice photos of them :) One more suggestion - on the WiFi card you should put the instruction that the user should first visit google.CH, and not google.COM. I had to ask the receptionist how to login. If there already was the instruction and I missed it, I'm sorry, you can disregard this :) Overall, I'm happy that my company opted for Novotel. We were using another hotel in Zurich until recently and this was a VERY positive change! Thank you for the great experience! See you again in a couple of months :) Best regards, Vladimir Tomic Zühlke Engineering

AccorHotels certified review
Tiffany N. Families - 21/07/2017
« Very Good hotel in Zurich  »

neat and comfortable!!!

AccorHotels certified review
Arnold Business - 20/07/2017
« all good »

all good

Our most recent 20 reviews
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