ibis budget Hamburg Altona 1 star

TripAdvisor rating 3.5/5 630 reviews
ibis budget Hamburg Altona
See on a map
+ 9 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

Discover the unbeatable combination of comfort and a low price.ibis budget offers comfortable, modern rooms, a delicious buffet breakfast and free WIFI throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 6.00 EUR
  • 100% non-smoking hotel
  • Air Conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Hamburg Altona

Holstenkamp 3
22525
hamburg
germany

Tel: +494085379820

Fax: (+49)4085379824

Check-in from 14h00

Check out up to 12h00

  • By plane

    HAMBURG FUHLSB. At 10km / 6.21 miles

  • By plane

    HAMBURG FUHLSB. At 10km / 6.21 miles

  • By train

    ALTONA BAHNHOF At 2.7km / 1.68 miles

  • By train

    HAMBURG HBF At 6.5km / 4.04 miles

GPS :53.572798, 9.939803

Our accommodations

Standard room

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Hamburg Altona

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,501 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

630 reviews

Always Nice stay

Customer review rating 4.1/5

B. Solo - 09/04/2019 AccorHotels certified review

Almost perfekt

Fast check in & clean rooms

Customer review rating 4.1/5

Le C. Friends - 24/03/2019 AccorHotels certified review

The check in was very fast although we arrived as a group of 14 people. The receptionists were nice and friendly. The rooms were clean.

No refund

Customer review rating 4.1/5

Halil E. Business - 20/03/2019 AccorHotels certified review

I did not stay and I try to tell you my accident, break my bone and you never change my date or refund my money. I told you after my accident this 2 weeks before my booking. You are absolutely terrible company, Turkish airlines made it but you don't

Nice room but lacks few extra facilities

Customer review rating 4.1/5

William K. Solo - 14/03/2019 AccorHotels certified review

Staff were very nice, helpful and welcoming. Breakfast was also good and very nice surroundings. Room was nice but would have been better to have at least a kettle, few tea bags, some sugar and milk for some hot drink for guest. Also I didn't see any fire evacuation instructions in my room, unless I missed it. As the hotel is situated far from any shops, it would be good if there is a vending machine that sells snacks/pastries for guest who may need some food late in the evening, as it seems food is not sold in the hotel hungry

nice

Customer review rating 4.1/5

Piksi Business - 21/01/2019 AccorHotels certified review

it was quiet, good service of the employees, good breakfasts.

Disappointing.

Customer review rating 4.1/5

Alan B. Couples - 29/12/2018 AccorHotels certified review

Like a couple of others, we fell victim to the refurbishment of the breakfast room - which is bizarre, because we booked a 'Bed and Breakfast' rate on October 16, confirmed it with a deposit on November 23... and found out that we couldn't have the breakfast we booked when we checked in on December 10. If I were cynical, I'd suggest that it's handy for the hotel to not tell you this until it's too late to cancel. So the guy on reception reduces our bill by €7.50 per-person-per-night for the lack of breakfast, but tells me we can buy a packed breakfast for €6.50 each, each morning. I've no idea who does this pricing, but apparently they think that the difference between a serviced breakfast room and a box of stuff is one whole euro - and this is where my disappointment is greatest, because it turned my booking from one that I thought was "a good value bed-and-breakfast" into "room only that seemed a bit dear". Still, there are notices in the lift advising of alternate breakfast locations - most of which I didn't understand, for my German isn't good, but I noted the suggestions of Cafe May, McDonalds, and Motel One; the latter I've noted more as an alternative hotel - again, a strange tactic for a business, but thanks for the suggestion. Finally, like someone else, I found that the shower does a good job of causing puddles outside the cubicle - I'm guessing it's because of the big hole in the door that serves as a handle. Other than that, the room is satisfactory. Today (December 29), the web-page states that they're renovating the breakfast room between November 19 and December 20. Heaven knows why.

Good no frills

Customer review rating 4.1/5

Jakes Business - 21/12/2018 AccorHotels certified review

Adequate as a room with no frills shower, basin and toilet. Comfortable and basic

Everything we needed for a comfortable shirt break

Customer review rating 4.1/5

Mrs E. S. Families - 07/12/2018 AccorHotels certified review

The staff were friendly and helpful. The room was very clean and comfortable. The breakfast packs were generous. A very pleasant stay.

Dear E S., We very much appreciate your comments regarding your stay at the ibis budget Hamburg Altona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Modern, clean and well located.

TripAdvisor rating 3.5/5

Callum E Solo travel - 05/12/2018 TripAdvisor review

While the hotel is quite a walk away from the train station, It's facilities and service were incredible for a budget hotel. My room was very modern; with contemporary lighting and fast wifi, and the cleaning service was meticulous. The front desk staff were incredibly welcoming and attentive; they really made my stay excellent. What more could you ask for?

Customer review rating 4.1/5

Erik M. Families - 29/11/2018 AccorHotels certified review

no breakfast available

Disappointing stay

Customer review rating 4.1/5

Anonymous Business - 26/11/2018 AccorHotels certified review

Disappointing stay - construction work in hotel, that was not announced during the booking process. Thus no breakfast buffet offered, instead a breakfast bag. However full "breakfast-rate" was charged. In addition the price for one night was announced to be EUR 56,--, however in my booking that was made approx. 1 week earlier, EUR 69,-- was charged. Whole experience was absolutely substandard, disappointing and poor. Focus on money and revenue-maximization and not on customer.

Pleasant Stay

Customer review rating 4.1/5

Sudhakar P. Business - 24/10/2018 AccorHotels certified review

It was a very good stay and meets my minimum requirements to stay in Hamburg location.. close to office and within walkable distance

Dear SUDHAKAR P., We very much appreciate your comments regarding your stay at the ibis budget Hamburg Altona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.1/5

Andrea Couples - 21/10/2018 AccorHotels certified review

Alles super

Dear ANDREA S., We very much appreciate your comments regarding your stay at the ibis budget Hamburg Altona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient but basic

Customer review rating 4.1/5

Gary Couples - 02/10/2018 AccorHotels certified review

Efficient check in, car park worked well. Standard breakfast. Problem was shower door leaked and created puddle under bed.

Good Choice for One Night stay

Customer review rating 4.1/5

Angelika Couples - 23/09/2018 AccorHotels certified review

Simple and efficiant Check in and out.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Nice stay at Ibis.

Customer review rating 4.1/5

Marius Business - 18/09/2018 AccorHotels certified review

I was very satisfied with my stay at Ibis. The staff was very nice and helpful and the room was very clean. One inconvenient was that the window needed some fixing as sometimes I struggled to get it closed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Gut

Customer review rating 4.1/5

Jan V. Business - 18/09/2018 AccorHotels certified review

Gut

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

o.k.

Customer review rating 4.1/5

Anonymous Families - 16/09/2018 AccorHotels certified review

o.k.

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

I would like to have an invoice of my stay, but there was nobody at the reception

Customer review rating 4.1/5

Wouter V. M. Business - 12/09/2018 AccorHotels certified review

Overall the hotel did what it had, it provided a bed and a shower, but to get back my expenses it would be appreciated if you could provide an invoice. This will sincerely improve my rating of the hotel and make sure I come back next time. Thank you

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Comfortable no fuss stay

Customer review rating 4.1/5

Smj Couples - 24/08/2018 AccorHotels certified review

Rooms clean and provided what is needed on a short overnight stay. Good breakfast.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in hamburg