ibis budget Hamburg Altona 1 star

TripAdvisor rating 3.5/5 641 reviews
ibis budget Hamburg Altona
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+ 9 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

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Hotel extras

Discover the unbeatable combination of comfort and a low price.ibis budget offers comfortable, modern rooms, a delicious buffet breakfast and free WIFI throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 6.00 EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Hamburg Altona

Holstenkamp 3

Tel: +494085379820

Fax: (+49)4085379824

Check-in from 14h00

Check out up to 12h00

  • By plane

    HAMBURG FUHLSB. At 10km / 6.21 miles

  • By plane

    HAMBURG FUHLSB. At 10km / 6.21 miles

  • By train

    ALTONA BAHNHOF At 2.7km / 1.68 miles

  • By train

    HAMBURG HBF At 6.5km / 4.04 miles

GPS :53.572798, 9.939803

Our accommodations

Standard room

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Business Desk(...)

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Hamburg Altona

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,794 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

641 reviews

Horrible Check In Personel

Customer review rating 4.1/5

Cc Solo - 10/07/2019 AccorHotels certified review

Everything was fine apart from the rude person who checked me in. I was informed (as a joke I suppose) that his behaviour was due to where he came from (Hungary IIRC). I didn't find that funny. Replace that individual member of staff because his behaviour will cost you customers. Thanks

I had a fine stay, with a bit warm room at night (5 degrees warmer than 20 outside)

Customer review rating 4.1/5

Maarten Business - 08/07/2019 AccorHotels certified review

I had a fine stay, with a bit warm room at night (5 degrees warmer than 20 outside)


Customer review rating 4.1/5

Florencio. Friends - 27/06/2019 AccorHotels certified review


Comfortable rooms and quiet

Customer review rating 4.1/5

Anonymous Friends - 24/06/2019 AccorHotels certified review

Kind staff and helpful too.near to the trainstation .

Budget Hotel that is worth the price

Customer review rating 4.1/5

Carlwin Couples - 12/06/2019 AccorHotels certified review

It was pleasant and up to expectations. No complains in consideration of the price we are paying

Very basic hotel

Customer review rating 4.1/5

Anonymous Business - 04/06/2019 AccorHotels certified review

Stayed here for one night only. Not much to say about any good features as there are none. Not particularly friendly staff, easy check in, the room had nothing besides bed, TV, bath sink in the room, entry to shower from the room, thin towels, one piece of soap, a fixed shampoo/shower gel bottle and a toilet. Not even a hair dryer (available at the reception against a deposit). So really nothing here except a room with a bed. Location is a bit far away from city Center. Also no Accor points in ibis budget.

Customer review rating 4.1/5

Åke H. Solo - 03/06/2019 AccorHotels certified review


I got stung many times by insects or whatever it was

Customer review rating 4.1/5

Maxwell Business - 24/05/2019 AccorHotels certified review

Room was nice and big enough, but something bite me on my entire body (Head, feet, arm, elbow...)

Clean, good breakfast

Customer review rating 4.1/5

Daveob Families - 06/05/2019 AccorHotels certified review

Enjoyed the stay. Friendly staff, clean basic room and good breakfast

Unremarkable experience

Customer review rating 4.1/5

Gary Friends - 02/05/2019 AccorHotels certified review

Room was clean. Lack of real bathroom resulted in low privacy. I requested a clothes iron in the room and they couldn’t give me one. That’s never happened before.

It was a decent stay in Ibis budget

Customer review rating 4.1/5

Arjun Couples - 28/04/2019 AccorHotels certified review

Service of the hotel reception and staff was really good. Room would have been a little bit bigger for two people. Otherwise decent for the location, price for the short stay.

Always Nice stay

Customer review rating 4.1/5

B. Solo - 09/04/2019 AccorHotels certified review

Almost perfekt

Fast check in & clean rooms

Customer review rating 4.1/5

Le C. Friends - 24/03/2019 AccorHotels certified review

The check in was very fast although we arrived as a group of 14 people. The receptionists were nice and friendly. The rooms were clean.

No refund

Customer review rating 4.1/5

Halil E. Business - 20/03/2019 AccorHotels certified review

I did not stay and I try to tell you my accident, break my bone and you never change my date or refund my money. I told you after my accident this 2 weeks before my booking. You are absolutely terrible company, Turkish airlines made it but you don't

Nice room but lacks few extra facilities

Customer review rating 4.1/5

William K. Solo - 14/03/2019 AccorHotels certified review

Staff were very nice, helpful and welcoming. Breakfast was also good and very nice surroundings. Room was nice but would have been better to have at least a kettle, few tea bags, some sugar and milk for some hot drink for guest. Also I didn't see any fire evacuation instructions in my room, unless I missed it. As the hotel is situated far from any shops, it would be good if there is a vending machine that sells snacks/pastries for guest who may need some food late in the evening, as it seems food is not sold in the hotel hungry


Customer review rating 4.1/5

Piksi Business - 21/01/2019 AccorHotels certified review

it was quiet, good service of the employees, good breakfasts.


Customer review rating 4.1/5

Alan B. Couples - 29/12/2018 AccorHotels certified review

Like a couple of others, we fell victim to the refurbishment of the breakfast room - which is bizarre, because we booked a 'Bed and Breakfast' rate on October 16, confirmed it with a deposit on November 23... and found out that we couldn't have the breakfast we booked when we checked in on December 10. If I were cynical, I'd suggest that it's handy for the hotel to not tell you this until it's too late to cancel. So the guy on reception reduces our bill by €7.50 per-person-per-night for the lack of breakfast, but tells me we can buy a packed breakfast for €6.50 each, each morning. I've no idea who does this pricing, but apparently they think that the difference between a serviced breakfast room and a box of stuff is one whole euro - and this is where my disappointment is greatest, because it turned my booking from one that I thought was "a good value bed-and-breakfast" into "room only that seemed a bit dear". Still, there are notices in the lift advising of alternate breakfast locations - most of which I didn't understand, for my German isn't good, but I noted the suggestions of Cafe May, McDonalds, and Motel One; the latter I've noted more as an alternative hotel - again, a strange tactic for a business, but thanks for the suggestion. Finally, like someone else, I found that the shower does a good job of causing puddles outside the cubicle - I'm guessing it's because of the big hole in the door that serves as a handle. Other than that, the room is satisfactory. Today (December 29), the web-page states that they're renovating the breakfast room between November 19 and December 20. Heaven knows why.

Good no frills

Customer review rating 4.1/5

Jakes Business - 21/12/2018 AccorHotels certified review

Adequate as a room with no frills shower, basin and toilet. Comfortable and basic

Everything we needed for a comfortable shirt break

Customer review rating 4.1/5

Mrs E. S. Families - 07/12/2018 AccorHotels certified review

The staff were friendly and helpful. The room was very clean and comfortable. The breakfast packs were generous. A very pleasant stay.

Dear E S., We very much appreciate your comments regarding your stay at the ibis budget Hamburg Altona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Modern, clean and well located.

TripAdvisor rating 3.5/5

Callum E Solo travel - 05/12/2018 TripAdvisor review

While the hotel is quite a walk away from the train station, It's facilities and service were incredible for a budget hotel. My room was very modern; with contemporary lighting and fast wifi, and the cleaning service was meticulous. The front desk staff were incredibly welcoming and attentive; they really made my stay excellent. What more could you ask for?

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