Hotel - ibis budget Kassel Lohfelden
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Ibis Budget Hotel

ibis budget Kassel Lohfelden

Max-Planck Strasse 12 
34253  LOHFELDEN
GERMANY

208 reviews
TripAdvisor Rating Based on 208 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Snack & beverage machine

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 61 rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating Based on 636 reviews

Our guest reviews for ibis budget Kassel Lohfelden

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 208 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Business - 16/06/2017

The guy at reception was excellent. The room was clean and adequate.

AccorHotels certified review
Charlotte C. Solo - 15/06/2017
« horrible »

i had to leave after one night stay - it was like sleeping in an ashtray miles away from town - over priced taxis - buses stop at 6.30 pm

AccorHotels certified review
Stephen Q. Business - 23/05/2017
« mr quigg »

Pleasant

AccorHotels certified review
Anonymous Couples - 27/04/2017

Information and service were top level - and friendly

TripAdvisor certified review
Family - 05/04/2017
« Great place to stay »

I was few times before and I like come back there. The best staff, clean rooms, tasty breakfast, quite area, short distance from motorway, free wi-fi, tv satelite, free parking. I warmly recommend this hotel.

AccorHotels certified review
Anonymous Families - 04/04/2017

Very nice and friendly service. The only problem was with beds prepared probably for 2 people, not 3. I found that there were 2 pillows before 22:00 and the member of staff promptly gave me another one. What I found later, after the reception was closed, there were 2 sets of towels and the duvet was single size. That was the minor problem. I will be happy to stay again there.

AccorHotels certified review
Anonymous Business - 03/04/2017

Alles o.k.

AccorHotels certified review
Anonymous Families - 02/04/2017

I'm very happy when I come back there. The best staff, clean rooms, free wi-fi, sat TV, tasty breakfast, quite area. Short distance from motorway.I'll back soon :) I warm recommend to all

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Anonymous Families - 07/03/2017

sleeping place on the way further

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Anonymous Couples - 02/03/2017

Everything was fine.

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Anonymous Families - 22/01/2017

Very good hotel for a stopover near the autobahn at a reasonable price.

AccorHotels certified review
Anonymous Families - 07/01/2017

" While driving back from Poland to U.K., I booked 2 rooms just for the night at this hotel. I was with my 4 months pregnant wife and 2 year old daughter. Checked in at 11pm on 01/01/2017 and checked out early on 02/01/2017, and it was snowing heavily. In the morning, myself and my family went for breakfast, but we were not allowed to eat, looking at my colour. My wife being European, was spoken to, but myself (Indian) and my daughter (mixed race), were not allowed. The staff didn't speak English, extremely rude and discriminating. I called the Accor group central reservation, who could not help as this duty manager refused to answer the hotel phone or speak through my mobile phone. The reservation team provided me incorrect phone numbers to the customer care. The reservation team reached out to the customer care, who refused to assist my family but instructed me instead to speak to the hotel manager who was extremely rude and racist. In freezing cold and heavy snowfall, we had to leave the hotel early so that we could find some food for my pregnant wife and my daughter. Myself and my family were treated worse than stray street dogs of the third world countries. To describe the duty manager, he was white European, clean saved and saved on the head, wearing glasses." Within the reservation team, I spoke to someone named Rose (might be a call centre in India). I was on a call with your team for over an hour, paying for the international roaming charges. She called the hotel multiple times, while putting my call on hold. But, the duty manager refused to answer the ringing phone, nor did he speak through my mobile phone. You can check it out from your records and you can also refer to the CCTV footage at the hotel reception. The duty manager refused to accept my card payment, although I was informed while booking the rooms that I could pay for my breakfast at the hotel itself. Rose provided me with 2 UK direct numbers of your customer care, which again did not work. It is really disappointing to see that your staff members of this famous group are so discriminating and inhumane. My pregnant wife was starving as we had arrived late the previous night, and so was my 2 year old daughter. I am a diamond member at Hilton and a platinum member at Marriott, where throughout my life, I have never faced such a situation. It was so degrading and humiliating that it was beyond imagination. I feel, this is the true standard of your staff members you employ and this is the sort of treatment that they are trained to provide customers. I hope nobody in the world faces this kind of discrimination in their entire life. My entire holidays were spoiled due to this one incident and this incident will stay with me throughout my life as what values your group of hotels hold, unless strict action is taken against such behavior and practice. Please kindly check out your call records, speak to Rose and also check out your CCTV footage, instead of asking it to the person who is responsible for all of this. I will very much appreciate if you can kindly keep me updated on the action you are taking, so that I am aware of the proceedings.

AccorHotels certified review
Anonymous Families - 04/01/2017

Arrived late at 2am, only single cover and empty shower gel bottle.

AccorHotels certified review
Anonymous Couples - 11/12/2016

Unfortanetly there was something with dogs in the city of Kassel. I think dogs are the most disgusting animals. If I had know this I never had booked a room.

AccorHotels certified review
Anonymous Couples - 07/12/2016

Very good. The couple running it were very friendly and helpful. They gave us directions when we went out and other inormation we asked for.. The accommodation was satsfactory. Very clean and tidy. No complaints at all.

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Anonymous Couples - 13/11/2016

Everything Ok.

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Anonymous Families - 10/10/2016

The only - minor - complaint I might have: no rolls other than white flour ones were offered for breakfast.

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Anonymous Couples - 24/09/2016

Very friendly staff. Nice and clean. Good bright room.

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Anonymous Friends - 13/09/2016

It is very well. we have been at Lohfelden several times when we travel from Denmark to Switzerland

AccorHotels certified review
Anonymous Solo - 11/09/2016

Excellent and familiar room

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